Trust Board Meeting 19 May 2009 Paper Ref: 18.11 Title: Business Plan 2009-2010 Summary: Monitoring Process Progress Report on Business Plan 2009-2010 Action Required: For Information Author: Accountable Director: David Forster – Finance FOI Status: Public Simon Worthington - Finance Director Business Report: Strategic Objective: RAG Status: Green QUALITY - Embedding the principles of Quality throughout the Trust to deliver continuous improvements in all our services FINANCE - Delivering sound financial management and value for money Assurance Standards for Better Health: N/A Auditors’ Local Evaluation: Clinical Performance Indicators: N/A Business Plan Objective: Assurance Framework: N/A Risk Management Scheme for Trusts: Hot Spot Monitoring N/A Page 1 of 5 N/A FINANCE Monitor business plan and advise on corrective action N/A BUSINESS PLAN 2009-10 MONITORING PROCESS - PROGRESS REPORT 1 PURPOSE/AIM 1.1 To note progress on delivering the Business Plan 2009-10. 2 BACKGROUND/CONTEXT 2.1 The Business Plan 2009-10 details the Annual Output Measures for the Trust and also Annual Objectives that are aligned to each of the Trust’s eight Strategic Objectives. The Plan also includes the Monitoring Process that will be followed along side the Annual Business Planning Cycle. 2.2 In line with the agreed Monitoring Process, this Paper notes the forecast RAG status of the Annual Output Measures and Objectives. A detailed analysis of the progress of the Business Plan will be undertaken by the Business Delivery Committee on an ongoing basis, exception reports will be brought to each Board meeting. 3 PROPOSAL/NEXT STEPS 3.1 The Trust Board note progress to date on delivering the Business Plan 2009-10. 4 RECOMMENDATIONS 4.1 The Board agrees that it has sufficient assurance on these issues 5 APPENDICES/BACKGROUND INFORMATION 5.1 Appendix 1 – Progress Report 2009-10 Output Measures & Annual Objectives. Page 2 of 5 APPENDIX 1: PROGRESS REPORT 2009-10 OUTPUT MEASURES & ANNUAL OBJECTIVES Strategic Objective Output Measures RAG status Output Measures Clinical Excellence • Improve Clinical Performance Indicator outcomes by reducing number of points ‘below the funnel’ by 25% GREEN • Achieve 2009/10 SLA targets for A&E performance AMBER Category B performance not being achieved, Thrombolysis targets not being achieved. This will be dealt with through the performance turnaround process. • Deliver measurable improvements on PTS operational KPIs AMBER Process in place. Noted as amber because of the level of risk. This will be monitored through the performance Turnaround process. • HART Teams in place GREEN • Execution of resilience and emergency preparedness exercises GREEN • Attendance at Local and Regional Resilience Forums GREEN • Maintain performance on complaints and compliments process GREEN • Deliver five examples of significant service change from patient feedback GREEN • Critical Friends and Expert Patient initiatives in place GREEN Ensuring that everything we do leads to patient benefit, excellence in clinical care and access to the most appropriate and timely care for all our patients Resilience Maintaining business continuity at all times, whilst having the capacity and ability to respond appropriately to emergencies or crises Our Patients Putting the patient at the heart of our work by ensuring that every policy and practice supports their physical and mental well-being Notes / Comment RAG Status Annual Objectives Notes / Comment GREEN Nil Nil GREEN Nil Nil GREEN Nil Page 3 of 5 Strategic Objective Our Partners Proactively working together with our partners to deliver integrated services that meet current and future standards for world class healthcare Quality Embedding the principles of Quality throughout the Trust to deliver continuous improvements in all our services Our People Recognising that the excellence, professionalism, wellbeing and personal development of our staff and volunteers are key to the success of everything that the Trust does Output Measures RAG status Output Measures • Establish PCT Partnership working structure GREEN • Implement capacity management system GREEN • Achieve at least ‘Fair’ for Quality of Service GREEN • Conformance with Foundation Trust project plan GREEN • Deliver Leading Edge programme and improvement in staff survey results GREEN • Implementation of 2009/10 Training Plan GREEN • Increase in staff survey responses and improvement in results GREEN Notes / Comment RAG status Annual Objectives Notes / Comment Nil GREEN Nil Nil GREEN Nil Nil AMBER Operational commitments may impinge on achievement of some selected objectives Page 4 of 5 Strategic Objective Output Measures RAG status Output Measures Notes / Comment RAG Status Annual Objectives Environment • Achieve reduction in line with the Cost Improvement Programme AMBER Process in place. Noted as amber because of level of risk to delivery of the year end target. GREEN Nil • Achieve milestones in the Fleet and Estates strategies GREEN • Achieve all key financial targets GREEN Nil GREEN Nil • Achieve at least ‘Good’ in our Use of Resources GREEN Creating a high quality, efficient and safe workplace that reduces our negative environmental impact Finance Delivering sound financial management and value for money Page 5 of 5 Notes / Comment