SYLLABUS Undergraduate Course INTERNATIONAL BUSINESS OPERATIONS Academic Year 2015-2016 Miguel Athayde Marques, Ph.D. November-December 2015 Course Description International Business Operations is an introductory course in international management at Undergraduate (“Licenciatura”) level. It shows how different it is to operate and manage across countries and regions compared to managing at a domestic level. The course starts by offering an overview of the big trends today in terms of international trade and investment, and the weight carried by multinational corporations. Managing at an international scale means grasping a multitude of different cultures and religions, economic, legal and political systems, and also being able to assess political risk. Under such diverse environments, the pitfalls to management are many, and a critical aspect impacting on companies’ reputation is corporate ethics, which in itself is influenced by culture and geography. After such strong background issues, the course goes into covering the crucial topics in functional international management, such as exporting, international marketing, manufacturing and outsourcing, managing expatriates, transfer prices, and international accounting. This course is not modeled exclusively on the logic of the multinational corporation; it only accommodates issues related to small businesses that need to grow and expand internationally. Contents INTRODUCTION International Business Operations – course description and methodology An Overview of International Business Perspectives on Global Trade and Investment ENVIRONMENTAL DIFFERENCES Culture Governmental and Legal Systems Political Risk Ethics in International Business EXPORTING AND IMPORTING The Importance of Exports and Growth for Small Businesses Improving Export Performance Trade Financing INTERNATIONAL PRODUCTION, OUTSOURCING AND LOGISTICS How to Distribute and Where to Produce Outsourcing Production: Make-or-Buy Decisions Managing a Global Supply Chain INTERNATIONAL MARKETING Globalization of Markets and Brands International Market Segmentation Configuring the Marketing Mix Contents - continued INTERNATIONAL HUMAN RESOURCE MANAGEMENT Staffing Policies Managing and Developing Expatriates Performance Appraisal and Compensation INTERNATIONAL ACCOUNTING AND FINANCIAL MANAGEMENT Investment Decisions and Financing Decisions International Accounting Standards Transfer Pricing Tax Management Grading Students will be assessed on a permanent basis, as the course evolves. In this way, assiduity will be required and taken as an input to the final grade, together with the student’s level of active participation in the class. Two written class assignments will be requested. In addition, there will be a final course exam. The weights for the final grade will be the following: • Exam - 65% • Class assignments – 20% • Student class participation – 15% Course Objectives International Business Operations aims at introducing the student to the particular character of managing an international company. The course highlights the differences between managing across borders and managing in a single domestic environment. The student will be compelled to think out of his/her cultural mindset and will be challenged to find solutions for problems typically faced by managers who have international responsibilities. For this aim, the course will adopt casestudies derived from real-world situations. After attending this course the student should: • be able to distinguish what is unique about managing internationally; • know the main trends in world trade and investment; • understand the logic of the multinational corporation; • comprehend the main issues in functional international management; • perceive what knowledge and skills must he/she develop. Bibliography Recommended textbook: Recommended textbook: DANIELS,Christopher John D.,A.Lee RADEBAUGH and Daniel P. SULLIVAN • • BARTLETT, andH. Paul BEAMISH “International Business Environments and “Transnational Management: Text, Cases & Readings inOperations” Cross-Border Management” Pearson Prentice Hall, McGraw-Hill/Irwin, Boston, MaNew Jersey, NJ th 2015, edition 2011, 6th 15 edition Class notes, each student’sareresponsibility, are considered a funda• • Class notes, each from student’s responsibility, considered fundamental studying material. mental studying material. Miguel Athayde Marques Lisbon, July 2015