January
22, 2016
8:45 am - 5:00 pm
@ FMM Institute, Perak
Objectives
Upon completion
of this course,
participants will be
able to :
•improve the ability to
write an official letter
•understand and
familiarize writing
letters and memos
•prepare quality
official letter and
memo
Course Content
Trainer
Modul 1 - Pengenalan, Takrifan, Istilah
• Surat rasmi
• Surat biasa tidak rasmi
• Memo
Mr Adikalsamy s/o Santhanam has wide
experience in the field of Filing and Records
Management, Subject Classification, Indexing
and Archiving. He was formerly with Arkib
Negara Malaysia for nearly 30 years where he was
involved in Records and Archives Management
works including training programmes. He began
his career at the National Archives of Malaysia
and retired as a Senior Assistant Archivist with
the same organization. The position he held
prior to his retirement was a Training Officer at
the Training and Carrier Development Branch
of the National Archives of Malaysia. He holds
a Bachelor of Business Management (US), a
Diploma in Public Relations and a Certificate in
Archives Studies, London. He is also registered
with PSMB as an approved trainer.
Mr Adikalsamy, while serving in that
organization, has trained extensively within
the organization and for other government
agencies both locally and internationally. He
has conducted numerous programmes on
Records Management, Filing System, Subject
Classification & Indexing and Archiving that
are his forte. Among the companies that he
has conducted training for are Jabatan Peguam
Negara, Polis DiRaja, JKR, DBKL, JPA, Fiberail,
KUB Textile, Leader Cable, BP Chemical, HicomHonda, Sharp Roxy, International Paint, Malaysia
Airport, TNB, BSN, Multimedia University,
Kuching Water Board, UPM, UPSI and many more.
Modul 2 - Urusan Penerimaan /
Penghantaran surat
• Pendaftaran penerimaan dokumen dari luar
• Pendaftaran penghantaran dokumen kepada pihak
luar
• Format yang sesuai bagi pendaftaran penerimaan/
penghantaran dokumen
Who Should attend
This course is
recommended for
anyone who wishes to
improve their letter
and memos written in
Bahasa Malaysia.
Modul 3 - Proses Penyediaan surat
• Surat rasmi, surat tidak rasmi
• Format surat / struktur surat
• Pengenalan
• Isi surat
• Penutup
Modul 4 – Penggunaan Bahasa / Gaya
Penulisan
• Jelas ayat mudah faham
• Isu-isu yang diutamakan
registration Form
Administrative Details
FMM INSTITUTE PERAK (Centre for Professional Development)
Attn : Puan Eda / Ms Harvindar / Ms Nicole)
No. 1, Lorong Raja DiHilir, Off Jalan Raja DiHilir, 30350 Ipoh, Perak.
Fax. No. : (05) 548 8221 & (05) 548 8331 • Tel. No. : (05) 548 8660
(475427-W) Email : fmmperak@fmm.org.my
SBL
Scheme
Also available
as an
In-House Course
Penulisan Surat Rasmi Dan Memo Berkualiti
Please register the following participant(s) for the above programme:
Name
Designation
I.C. No.
1.
2.
3.
4.
(Please attach a separate list if space is insufficient.)
Submitted by:
Name:
Company:
Designation:
Tel:
Fax:
Email:
Address:
FMM Membership No:
COMMUNICATION
Writing letters and memos in Bahasa Malaysia is undeniably an indispensable part of an executive’s
portfolio in Malaysia. It is the means by which messages are communicated, by which your company’s
image is projected, and by which your credibility as the representative of the company is established.
Conducted in Bahasa Malaysia, the participants would realise how simple effective business writing can
be. They would acquire the skills to identify and eliminate embarrassing gramatical errors in business
writing and would leave the course with the ability to use refreshing language to produce concise,
cohesive, grammatically accurate and stylistically appropriate letters and memos.
Friday
Dear Sir / Madam
category
Penulisan Surat Rasmi Dan
Memo Berkualiti
Company GST Registration No:
MyCoID:
Enclosed cheque / bank draft No. ______________________ for RM _______________ being payment for _______
participant(s) made in favour of the ‘FMM Institute’ .
Closing date: January 15, 2016
Medium of Instruction: Bahasa Malaysia
CPD: 7 hours
Course fee (Fees inclusive of GST, Course
Materials, Refreshment, Lunch and Certificate of
Attendance)
FMM Members RM 318.00 per pax
Others RM 424.00 per pax
Registration:
• Upon Faxing / Mailing the completed Registration Form to FMM
Institute, Perak, you are deemed to have read and accepted the
terms and conditions. The course would also be deemed as
confirmed unless informed otherwise.
• Will be based on First-Come-First-Served basis.
Payment:
• Cheques made in favour of FMM Institute should be forwarded
to FMM Institute Perak.
• For SBL Scheme, an Attendance of 100% is a MUST, in any case,
employers will be billed in full.
• FMM Institute GST Registration No. 001764515840
Cancellation:
Must be in Writing with Reasons.
• 7 days before the course ~ No Payment Charged
• 3-6 days before the course ~ 50% Payment Charged
• < 3 days before the course ~ Full Payment Charged
• Participants who did not turn-up will be charged full payment.
• Replacements can be accepted at no additional cost.
Disclaimer:
The FMM Institute reserves the right to change the facilitator, date
and to vary / cancel the course should unavoidable circumstances
arise. All efforts will be taken to inform participants of the changes.