Dr. Sandeep Vohra 29/24 East Patel Nagar, New Delhi – 110 008 Ph.: +91-11-25766567, 2578556796 Email: ihoquery@noworrynotension.com Web: www.noworrynotension.com Stress Management Program Users Guide IHO USERS GUIDE TABLE OF CONTENTS Simple steps to determine your stress level......................................................................1 2.1 Step 1.................................................................................................................................................. 2 2.2 Step 2.................................................................................................................................................. 2 2.3 Step 3.................................................................................................................................................. 2 2.4 Stress-o-meter Result.......................................................................................................................... 2 IHO USERS GUIDE 1.0 OVERVIEW It not only hinders but also blind sights our capability to perform our day to day lives more efficiently Mental wellness is often not our primary focus, which not only hinders our and blind sights our capability to perform our day to day lives more efficiency but might also add to our overall wellbeing which could very well impact our lives as well as those around us. Stress related and other psychiatric illness With a common goal of helping people psychiatric illnesses through latest scientific research at an affordable cost, IHO has joined hands with Dr. Sandeep Vohra & No Worry No Tension Team. Dr. Vohra & his team of experts are dedicated to treating people with emotional and behavioral problems in a supportive environment that respects their safety, dignity and confidentiality. No Worry No Tension (NWNT) is a healthcare provider group with its primary focus on mental wellness. The objective of No Worry No Tension is to provide awareness and solutions related with complete mental wellbeing to the masses through the cutting edge technology in the world of communications. NWNT’s endeavor is to heal the world of multilayered psychological illnesses through latest scientific research, at an affordable cost. Psychological problems SIMPLE STEPS TO DETERMINE YOUR STRESS LEVEL 1. Take the Stress Management Test 2. Based on the information provided by you, your stress level’s assessment is shared 3. If further session with a medical expert is required, you can choose to have the session by the following mediums: o Video Conference Consultation o Telephonic Consultation © 2013 www.noworrynotension.com. All rights reserved. Page 1 IHO USERS GUIDE After taking the stress test, you will be guided further, for professional consultation (if required), which will be provided at a concessional rate.incase you need further guidance at concessional rate. The next sections will guide users how to avail the above introduced services. © 2013 www.noworrynotension.com. All rights reserved. Page 2 IHO USERS GUIDE 2.0 STRESS-O-METER (SOM) TEST IHO registered user can follow the following steps to conduct Stress-o-meter test service or get an appointment with counselor for counseling services: 2.1 Step 1 If a user is registered with India Health Organisation at www.iho.in, he/she must login before clicking on the below marked link, Go to Stress Test Page or Request for Appointment. User will be redirected to www.noworrynotension.com stress test page or user dashboard page respectively. 2.2 Step 2 Redirected page will describe the concept of stress-o-meter (SOM) and its possible results. The user can click on click here to continue… link for questionnaire. 2.3 Step 3 Now the questionnaire will appear. It will have 50 questions that will emerge over 5 pages one after another. Each page will contain 10 questions and their applicable options for selection. User can select the befitting option. And on the final page, before submitting, user can change the selected option by re-selecting it by moving to and forth using Previous and Next action buttons. 2.4 Stress-o-meter Result After submittion of the questionnaire, the result of the Stress-o-meter will be shown as per selected option of the questions. The Result is self-explanatory to the user and the action can be taken accordingly. The result of Stress-o-meter will be sent to the user’s registered email and can be viewed as and when required. © 2013 www.noworrynotension.com. All rights reserved. Page 3 IHO USERS GUIDE After studying your stress level’s analysis you can: 1. Seek an appointment with the counselor if required. 2. Feedback on the stress-o-meter test. 3.0 Counselling Appointment Each IHO user will have a personal dashboard. Redirected IHO user ( from www.iho.in)can go to their dashboard from the home page by clicking on click here to get an appointment or directly from the IHO website by clicking on the request for appointment link. Using the application of this dashboard, the user can get information regarding the offered along with availed services and also links to avail it. 3.1 User Dashboard Contains User current account balance that would be required for stress-o-meter test and counselling appointment as per agreed Terms & Conditions Status of the confirmed appointment and its link to start counseling. Counselling can be started by user after counselor status is ON which is shown at place of Wait! Counselling yet to be started i.e. Please start counselling. In link1, first time configuration is required that will be self explanatory but in Link2, counseling will be started at once but it is limited to Google Chrome only. User can start Stress test or seek appointment by clicking on respective links. User personal information © 2013 www.noworrynotension.com. All rights reserved. Page 4 IHO USERS GUIDE Applied policy detail and its application charges as per SLA on user Stress-o-meter information including previous done result and link to start new stress test Counseling information including previous done sessions and link to seek new appointment Personal Information page Policy Information page Stress-o-meter Information page Counseling Information page It also displaysCurrent account balance which will be required to avail paid services Pending appointment link At a time, user can have only one appointment. If there is any pending appointment, user can re-assign and cancel it as per requirement and applicable terms & conditions. 3.2 Appointment Roaster User can seek appointment as per availability of slots on selected date. Slot in Green color marks – available for appointment At a time, user can have only one appointment. If there is any pending appointment, user can re-assign and cancel it as per requirement and applicable terms & conditions. Appointment can be allotted if user has sufficient balance otherwise they have to pay through Pay Online link available on appointment roaster page. Slot in Red color marks – counselor not available for appointment 4.0 Appendix Appointment Confirmation or Reminder Email Dear Mr. IHO User Thank you for submitting your appointment request. In response to your request for appointment with our specialist, the appointment has been fixed as per the details given below: Relationship NWNT005801 number Name of patient Mr. IHO Free User © 2013 www.noworrynotension.com. All rights reserved. Page 5 IHO USERS GUIDE Date Time Venue - Web 06-01-2014 10:11 PM (www.noworrynotension.com) NOTE: in case of any urgent need to change/cancel the appointment, please contact us at least 24 hours before the scheduled appointment failing which the appointment will be considered as continuing and the consultation fee will be charged as intimated earlier. For cancellation/ rescheduling contact us. You can call us at +91-11-25766567, 25785567. In case of any unforeseen circumstances, if our consultants are not able to see you at the time given through prior appointment all attempts shall be made on our part to inform you of any such cancelation/ postponement in advance. However, IHO or NO WORRY NO TENSIONwill not be liable for any loss or damages claimed for cancelation or rescheduling of appointments if NO WORRY NO TENSION is not able to inform about the change in advanced due to emergencies and circumstances not in our control. 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