The Leadmill 1.4 - Leisure & Tourism GCSE LEADMILL NIGHT CLUB 4: SWOT ANALYSIS A SWOT analysis is one way of looking at the current marketing position of any business. The Chief Executive, Julie Tippins, has got views on the strengths, weaknesses, opportunities and threats facing The Leadmill: Strengths “I think that one of our big strengths is our reputation for live music and different types of clubbing; we’re not seen as a mainstream club, we’re seen as something slightly on the alternative, which I think makes us very different from our competitors” Weaknesses Julie “Because we have such a well known brand here, I suppose we are so well known for live music and we do see ourselves as a slightly more alternative club. That can actually alienate some of the market, who want something that they would see as being a lot safer or a lot more predictable. I think that people would like it if they came, but sometimes, it’s difficult to persuade them to come in the first place.” Opportunities “I think that if there is a company that views our business in the long-term, you can build a really successful business, especially if you look after the customer. We are a company that really cares about our customers. People want more from a business now, they want a better service and I think that if you can provide that, then I think that there is a massive opportunity for bringing more customers into this industry.” Threats “One of the threats that we will have to face is with the changing of the licensing laws, more of the bars will be able to become more like clubs and like venues, so that will increase the number of competitors in our market and obviously, they will want a share of our business.” 1 The Leadmill 1.4 - Leisure & Tourism GCSE Rupert Dell (Live Promoter) and Ged Warren (Senior Manager) have also got some views on the SWOT. Rupert “There are many outside influences that can affect whether a customer is going to come down to the Disco Club Night or not. That could be exams for students. It could be payday for the normal working people. It could be whether it’s really hot. For example, the football on Monday had a great effect on us, everybody came down to the club night afterwards, and we were absolutely packed. But the day after, everybody’s got a hangover! So again, football has both negative and positive effects. Weather doesn’t really have a huge effect. If it’s really snowing hard and they can’t get a taxi that will have an effect, because The Leadmill is a bit out of the way, so you really need a taxi. Rain doesn’t really have an effect, unless its gale force wind and rain, it doesn’t tend to have an effect. We have to think about all these things. There are outside concerns that we can assume are going to happen, but weather, for example, there’s nothing we can do about it.” 2 The Leadmill 1.4 - Leisure & Tourism GCSE Ged “One of the things in particular that we are looking at is being able to have a DJ playing music on a DVD and have the visuals for that song up on screen all around the building. That’s something that in the past, we haven’t been able to do because it’s incredibly expensive. But prices are coming down and the technology is moving forward, so we are looking at doing that. We are also looking at having PC-driven visuals on all our screens, so we can have completely different things on each screen; all sorts of messages going up on screen, just to interest customers. This has been developed ‘in-house’ by two technicians along with some people at Hallam University.” 3