WE PROMOTE ACCESS TO EXCELLENCE ENABLING YOU TO DEVELOP YOUR
POTENTIAL
We value and practise equality of opportunity, transparency and tolerance.
We strive for excellence in all we do: locally, regionally, nationally and internationally.
We work in partnership with business, the community and other educators.
We encourage and promote research innovation and creativity.
See UCLan Mission and Values
The Student Charter has been developed by the University and the Students’ Union so that students gain the maximum from their UCLan experience. It is a two-way commitment or ‘contract’ between the University and each individual student. It acts as a means of establishing in black and white what students can expect from the University and the Union in terms of support and, in return, what we expect from our students .
Read UCLan's Student Charter
UCLan recognises and values individual difference and has a public duty to promote equality and remove discrimination in relation to race, gender, disability, religion or belief, sexual orientation and age. During your time at UCLan, we expect you to be able to experience "an integrated community based on mutual respect and tolerance where all staff and students can feel safe, valued and supported” and contribute to creating a positive environment where discriminatory practices and discrimination no longer happen .
Please review the UCLan Equality and Diversity Policy for further information.

1.1 Welcome to the course
1.2 Rationale, aims and learning outcomes of the course
1.3 Course Team
1.4 Academic Advisor, Personal Advisor and other key contacts
1.5 Campus Administrative Services Hub
1.6 Communication
1.7 External Examiner
2.1 Overall structure
2.1.1 Programme starting September 2015
2.1.2 Programme started January 2015 and starting January 2016
2.2 Study time
2.2.1 Weekly timetable
2.2.2 Expected hours of study
2.2.3 Attendance requirements
2.2.4 Staff Absences
2. 3 Data protection
3.1 Expertise of staff
3.2 Learning and teaching methods
3.3 Study skills
3.3.1 WISER
3.3.2 M & M Peer Mentoring
3.4 Learning resources
3.4.1 Learning information systems (LIS)
3.4.2 Electronic resources
3.5 Personal Development Planning
3.6 Preparing for your career
4.1 Academic Advisors
4.2 Student support
4.3 Students with disabilities
4.4 Health and safety
4.5 Conduct
4.6 Students’ Union
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5.1 Assessment strategy
5.2 Notification of assignment
5.3 Referencing
5.4 Confidential material
5.5 Dealing with difficulties in meeting assessment deadlines
5.5.1 Extenuating circumstances
5.5.2 Late submissions
5.6 Feedback following assessments
5.7 Cheating, plagiarism, collusion or re-presentation
5.8 Appeals against assessment board decisions
6.1 Course requirements
6.2 Classification of awards
7.1 Course representatives and School Presidents
7.2 Student staff liaison committee meetings (SSLC)
7.3 Complaints
8.1 Programme specification
8.2 Tuition Fee Information
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Welcome to the University of Central Lancashire. More specifically, welcome to the BA (Hons)
Global Business Management Degree Course (BA GBM).
We hope that during your time with us here at the University of Central Lancashire you will enjoy your studies and any other activities you may pursue. We have an active Students'
Union and many interesting clubs and societies which you may be interested in joining.
The first few weeks of your course will probably be quite hectic - lots of new faces, travelling to different buildings, learning new skills and subjects, etc. This Student Handbook is, therefore, designed to act as a reference guide for information about the BA GBM course. So, please keep it safe. However, it is not designed to be a standalone manual and it is vital that you talk to your module tutors. If you have any questions – please ask.
The BA (Hons) Global Business Management is a top-up degree and will be a year’s intensive programme of study, including Strategic Management, Marketing, Accounting and Finance and
Human Resource Management in the global arena. We have also this year included a new module, which will permit you to work with some local social organisations. The global nature of the programme is also reflected in the student body, which includes international students, alongside UK and European students.
It is part of our University's philosophy to involve students in the running of their courses as much as possible. Quite soon therefore, we shall be asking you to nominate representatives to serve on the Course Staff/Student Liaison Panel (SSLP). So, perhaps at this early stage, you might like to be thinking about whether you personally would like to be a Student
Representative.
Whatever part you play in student life, we would like to take this opportunity to wish you every success here at the University of Central Lancashire and to encourage you to strive to achieve your full potential, whilst also leading a balanced life of study and free time. I hope you have an enjoyable time studying at UCLan.
-- Irene Greaves
The increasing importance of global business is linked to economic growth in many emerging markets, which means that many people across the world are experiencing an improved standard of living and that people of different nationalities and cultures are now working more closely together and learning about each other’s ways of living, beliefs and priorities. Whether you find yourself in the future working in a small or large multinational company, you may need to travel or live for periods of time overseas and the BA GBM aims to prepare you for this by helping you to develop a global mindset.
The BA GBM aims to build on your existing learning and, through a vocationally oriented programme of study, to enhance your conceptual understanding and knowledge of global business management practices and the necessary skills. It also aims to provide a challenging and stimulating learning experience, which will encourage you to develop your own learning capabilities, thus enhancing your potential and employability, and, by providing a context in which independent thinking and critical awareness are fostered, deepen your appreciation of the complexities of global business management within a dynamic global context.
To enhance your skills for the workplace or for further study, you will find yourselves working in small project groups with local social enterprises to assist them with problem situations, which their few paid managers may be unable, due to lack of time, to resolve themselves. In addition to working on solving a business issue, these projects will enable you to enhance your team working and leadership skills, to interact with local people and reinforce your interpersonal skills and to gain knowledge of the research process.

You are also encouraged to join the University mentoring scheme (M&M), where more senior students mentor their junior peers.
You are also encouraged to look at the additional modules, valued at one quarter of a module each, from Futures, the University link to industry where you can build these modules into awards. See Careers
The BA (Hons) Global Business Management degree course is located in the Lancashire
Business School, within the Division of Strategy and Enterprise.
Course Leader Email Telephone Room
Irene Greaves iegreaves@uclan.ac.uk (89)4699 GR249
Staff Email
Division of Strategy and Enterprise
Mark Rees mrees1@uclan.ac.uk
Stuart Horrocks shorrocks1@uclan.ac.uk
Division of HRM and Leadership
Douglas Martin wdmmartin@uclan.ac.uk
Claire Ashworth cashworth2@uclan.ac.uk
Janet Chettl jchettle@uclan.ac.uk
David Opperman dopperman1@uclan.ac.uk
Division of Marketing
Robin Carey
Nadia Rattoo rcarey@uclan.ac.uk nrattoo@uclan.ac.uk
Division of Accounting and Finance
Christine Illingworth cjmillingworth@uclan.ac.uk
Bethan Atkinson blatkinson@uclan.ac.uk
LBS International Student Support
Lisa Winder lwinder@uclan.ac.uk
Telephone Room
(89)4723
(89)4717
(89)4709
(89)4779
(89)4725
(89)4694
(89)4773
(89)4747
(89)4678
GR260
GR248
GR248
GR263
GR250
GR250
GR334
GR326
GR032
(89)5040 GR059
Irene Greaves is your Academic Advisor and, as your Course Leader, will be well-placed to provide you with advice and guidance on academic and administrative issues of your programme, as well as information about where to go for additional and/or specialist help and advice you may need, eg careers, study skills, personal counselling, disability, etc.
Irene is also someone to go to if you have any personal difficulties which are affecting your ability to study on the course, certainly in the first instance. It is wise to inform her at the earliest opportunity.
The LBS Student Support Team is also available to help you with advice about your course, in particular to discuss any issues with attendance and to help with any personal issues which may affect your ability to study.
Senior Tutor Email Telephone Room

Geoff Thwaites gthwaites@uclan.ac.uk (89) 4670
GR061
The Course is part of the Division of Strategy and Enterprise in the Lancashire Business
School. The Head of Division is:
Division Leader Email Telephone Room
Louise McArdle lmc-ardle@uclan.ac.uk 4780 GR261
Campus Administrative Services provide academic administration support for students and staff and are located in Greenbank Building room GR006. It is open from 8.45am until 5.15pm
Monday to Thursday and until 4.00pm on Fridays.
The hub can provide general assistance and advice regarding specific processes, such as enrolment, extenuating circumstances, extensions and appeals. The hub telephone number is
01772 89 1998/1999 . The hub email contact for the School is GreenbankHub@uclan.ac.uk
Course and module specific information is also available via module blackboard sites.
The University expects you to use your UCLan email address and check regularly for messages from staff. If you send us email messages from other addresses, they risk being filtered out as potential spam and discarded unread.
E-mail is the accepted means of communication with you the student generally about your course and for matters relating to you individually. This is to your UCLan email address. You will normally receive a response to your email message within 3 working days.
However, in some circumstances, messages to the whole cohort of students may be left on
Blackboard or sent by email from Blackboard.
On other occasions, when contact is more urgent, telephone will be used: you should, therefore, ensure that you update your mobile phone number.
The University has appointed an External Examiner to your course who helps to ensure that the standards of your course are comparable to those provided at other higher education institutions in the UK. The name of this person, their position and home institution can be found below. If you wish to make contact with your External Examiner, you should do this through your Course Leader and not directly. External Examiner reports will be made available to you electronically.
The School will also send a sample of student coursework to the external examiner(s) for external moderation purposes, once it has been marked and internally moderated by the course tutors. The sample will include work awarded the highest and lowest marks and awarded marks in the middle range.
The External Examiner for this BA (Hons) Global Business Management is Sandy Drossou from the University of Sunderland.

The BA (Hons) Global Business Management is a one-year top-up degree programme consisting of two semesters of study. There are six full modules, though some, as indicated below, are half-modules. All modules are compulsory and there is no choice available.
There will be an Attendance Board held mid-semester in both Semester 1 and Semester 2 and you will be informed of any concerns the Course Team may have of your progress as a student.
2.1.1 Programme starting September 2015
Those of you joining the programme at the start of the Academic Year in September 2015, will attend the following modules:
2.1.2 Programme started in January 2015 and starting in January 2016:
Those of you joining the programme at the start of Semester 2 will attend the modules in the following order:
Semester 1
MD3002 Global Strategy (A) (1.0) (20 credits)
AC2407 Financial Analysis (0.5) (10 credits)
MK2014 Marketing Management (0.5) (10credits)
MD3044 Social Enterprise in Practice (1.0) (20 credits)
Semester 2
MD3003 Global Strategy (B) (1.0) (10 credits)
AC3409 Finance for Management (0.5) (20 credits)
MK3016 Introduction to International Marketing Management (0.5) (10 credits)
HR3029 International Human Resource Management (1.0) (20 credits)
MD3044 Social Enterprise in Practice (continued)

Semester 2
MD3003 Global Strategy (B) (1.0) (20 credits)
AC3409 Finance for Management (0.5) (10 credits)
MK3016 Introduction to International Marketing Management (0.5) (10 credits)
HR3029 International Human Resource Management (1.0) (20 credits)
MD3044 Social Enterprise in Practice (1.0) (20 credits)
Semester 1
MD3002 Global Strategy (A) (1.0) (20 credits)
AC2407 Financial Analysis (0.5) (10 credits)
MK2014 Marketing Management (0.5) (10 credits)
MD3044 Social Enterprise in Practice (continued)
The timetable for the course is set at the start of the academic year. Full modules have a twohour lecture and a two-hour seminar for you to attend, whereas half modules have a one-hour lecture and a one-hour seminar. You will also be required to attend one International Student
Support class for one hour per week with a member of the International Student Support Staff and one Progress Tutorial for one hour per week with your Course Leader. This means you will have a maximum of 15 hours of classes to attend each week. You must attend all classes to ensure you make good progress across the year.
2.2.1
Weekly timetable
Once you have successfully enrolled on the programme, your on-line timetable will be available at Weekly Timetable or you can access it through the student portal.
The normal timetable week is Monday to Friday 9.00 am to 6.00 pm and most modules will be timetabled within this period, although it is possible that modules may be timetabled 6.00 pm to
9.00pm.
2.2.2 Expected hours of study
The normal amount of work involved in achieving a successful outcome for a 20 credit module is 200 hours of study time, which includes attendance at UCLan, private study and time taken to prepare for and complete assignments. Full time students are expected to study for 40 hours per week.
2.2.3 Attendance Requirements
You are required to attend all timetabled learning activities for each module. Notification of illness or exceptional requests for leave of absence must be made to Irene Greaves, your
Course Leader. A form for this purpose is available on Blackboard.
Your attendance at classes is monitored through SAM and you can check your attendance record through MyUCLan.
If you are an international student from outside the EU and governed by the UK Border
Agency’s (UKBA) Points Based System (PBS) - you MUST attend your course of study

regularly. Under PBS, UCLan is obliged to tell UKBA UKVI, if you withdraw from your course, defer or suspend your studies, or if you fail to attend the course regularly.
If you have not gained the required authorisation for leave of absence, do not respond to communications from the University and you are absent for four weeks or more, you may be deemed to have withdrawn from the course. If this is the case, then the date of withdrawal will be recorded as the last day of attendance.
Each time you are asked to enter your details on SAMS for a lecture or seminar you must remember that the University has a responsibility to keep information up to date and that you must only enter your own details on the system . To enter any other names will result in inaccurate records and be dishonest. Any student who is found to make false entries will be referred to Student Support and can be disciplined under the student guide to regulations.
2.2.4 Staff Absence
Should you be notified that a Tutor is unable to attend a scheduled class due to illness or other difficulties, please refer to the guidance provided in your appropriate Module Information Pack.
All of the personal information obtained from you and other sources in connection with your studies at the University will be held securely and will be used by the University both during your course and after you leave the University for a variety of purposes. These are all explained during the enrolment process at the commencement of your studies. If you would like a more detailed explanation of the University’s policy on the use and disclosure of personal information, please contact the Data Protection Liaison Officer, Strategic Development Service,
University of Central Lancashire, Preston, PR1 2HE.
The course team have industrial/academic experience and research interests relevant to your course. They will use their knowledge to enrich your learning experience. Details of staff interests are available on the School website. We also have regular speakers within the
School of Management and the School of Business, whose lectures you may wish to attend.
You are supported by the electronic Blackboard system where materials are made available to you by module to support your learning and to help you prepare for the taught inputs and other tutor-led work.
For the teaching and learning of subject specific material for global business, human resource management, accounting, marketing and social enterprise, the practice, theories and models will be explained in lectures and practised and applied during the seminars and workshops.
Through guided self-study, you will learn to formulate, test and appraise your ideas through both individual work and group work in both exercises and assessed work.
For thinking skills the use of critical perspectives and applied global business examples will be used in lectures, supported by seminars, in which you have the opportunity to apply perspectives to case material, simulations and role plays. Interactive style seminars and workshops will allow you to actively solve problems and apply principles and data to increase your understanding of critical thinking and writing.
The course team support the development of study skills through individual and group feedbac in class and through individual discussions with your module tutors and your Academic Advisor.
For more information on the general support provided by the University, see the next section.

You will be surprised at how few students don’t bother to take advantage of the full range of support that is offered. Learning more about how to take notes and to write essays can make a big difference to your final degree classification.
3.3.1 WISER See WISER
Wiser offers specialist advice and guidance to ALL students at the
University, no matter what area of study, undergraduate or postgraduate, and for students of all levels of ability. Even the confident able student can use this service to improve their mark.
WISER can help you generally in your study and specifically to develop the communication skills that can contribute to your successful completion of essays and reports and will be invaluable in future employment.
To learn how to study more effectively, write better and get the marks you deserve, WISER tutorials offer:
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1-to-1 help in Fylde 315.
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Feedback on your writing (either personally face to face or on-line).
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Advice on your specific study problems.
3.3.2 M & M Peer Mentoring Go to M & M Peer Mentoring
UCLan is the UK’s only University to be awarded with APS ‘Multi Site Mentoring Accreditation
Status’.
The M and M Peer Mentoring Service (or M and M for short) is UCLan’s centralised mentoring service responsible for co-ordinating a variety of fantastic independent peer support, advice and guidance to all year groups.
Peer Mentoring is centred on matching trained Peer Mentors to students who need someone to talk to about personal issues and general academic queries – the student requiring support is known as a mentee. The service matches students, for example from Year 3 to support students in their first year at UCLan.
You are strongly recommended to make use of the UCLan support services below.
3.4.1 Learning Information Systems (LIS)
Extensive resources are available to support your studies provided by LIS Library and IT staff.
You are advised to take advantage of the free training sessions designed to enable you to gain all the skills you need for your research and studies. The Librarians responsible for business and management are:
Associate Librarian for Management
Jane Bruney jbruney@uclan.ac.uk (89)2303 Library
College Librarian for Business
Annette Ramsden aramsden@uclan.ac.uk (89)2494 Library and, if you have any problems finding or accessing materials, please contact Jane or Annette.
3.4.2 Electronic Resources
LIS provide access to a huge range of electronic resources – e-journals, databases, e-books, images and texts. Please see the guide to business and management resources here
Business and Management Resources
Your module reading lists can be accessed or from within each module’s page on Blackboard or by clicking here Module Reading Lists

Personal development planning is about assessing your own skills and abilities and planning how to develop them during (and after) your course. Personal skills, such as teamwork and communication skills and technical/computer skills, are important to your success at University and in your career. You might be surprised at how much emphasis employers put on these aspects. You will meet with your Academic Advisor to discuss your personal development planning (PDP) during Induction Week and will discuss your progress during weekly Progress
Tutorials.
Achieving success in your chosen course of study in global business management will be of great importance in your future development in the world of work or when going on to further study at Masters Level.
Your future is important to us, so to make sure that you achieve your full potential whilst at university and beyond, your course has been designed with employability learning integrated into it throughout the year. This is not extra to your degree, but an important part of it which will help you to show future employers just how valuable your degree is. These “Employability
Essentials” take you on a journey of development that will help you to write your own personal story of your time at university:
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To begin with, you will explore your identity, your likes and dislikes, the things that are important to you and what you want to get out of life.
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Later, you will investigate a range of options including jobs and work experience, postgraduate study and self- employment,
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You will then be ready to learn how to successfully tackle the recruitment process.
You will be able to record your journey using PebblePad, the university’s e-portfolio system, which will leave you with a permanent record of all the great achievements you have experienced during your time at UCLan. It’s your future: take charge of it!
Careers offers a range of support for you including:
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career and employability advice and guidance appointments.
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support to find work placements, internships, voluntary opportunities, part-time employment and live projects.
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workshops, seminars, modules, certificates and events to develop your skills.
A daily drop-in service is available from 09:00-17:00 (10.30 – 1500 for CV checks and initial careers information). For more information come along and visit the team (in Foster building near the main entrance) or access our careers and employability resources via the Student
Portal.

There are many student support services available in the University. In general, you should go to your module tutor, if you have questions about a particular module, your Course Leader and
Academic Advisor for course queries, the Campus Administrative Services Hub for administration queries and the ‘I’ for more general queries, such as accommodation, visas etc.
From each of these points of contact, you should be helped or directed to a more appropriate source of help.
Your Academic Advisor is available to give you guidance or advice as to where to get that guidance about both the academic part of your course and in counselling for more personal matters.
The 'i' is a central Student Information Centre and your first point of contact. You can obtain information on a wide range of topics, including student administration, such as Council Tax and letters to verify your status, such as Exemption Certificates, Bank and Confirmation of
Study Letters, Portable Financial Credits, (continuing students only, Printing and Printer Credit,
UCLan Cards, the ‘I’ shop and UCLan Financial Support Bursary (new students only). The ‘i’ can also direct you to the right place to find information on Scholarships, Counselling, Student
Finance, Mentoring, Studying Abroad, Disability Advice, Independent Academic Advice,
International Advice, Multi Faith Centre, Pre School Centre, Medical Centre and general life in
Preston/Burnley.
The ‘i’ also produces a Student Organiser and ‘i book’ which contain useful guidance for you.
These are distributed by your School during Induction week.
Student Liaison Officers have recent experience of what it is like to be a student and can advise you of the support systems available. They work towards improving your student experience here at UCLan, more information about their role can be obtained from the Student
Support Service in the School of Management.
If you have a disability that may affect your studies, please either contact the Disability Advisory
Service by email disability@uclan.ac.uk
- or let one of your course team know as soon as possible. With your agreement, information will be passed on to the Disability Advisory Service, who will work with you and the School to help you study. The University will make reasonable adjustments to accommodate your needs and to provide appropriate support for you to complete your studies successfully. Where necessary, you will be asked for evidence to help identify appropriate adjustments.
Assessment arrangements for students with a disability
Arrangements are made for students who have a disability/learning difficulty for which valid supporting evidence can be made available. Contact the Disability Adviser for advice and information by email on disability@uclan.ac.uk
The Lead for disability for the School of Management is Penelope Marshall-Kalina pmmarshallkalina@uclan.ac.uk Tel: (89)4532 Greenbank Room 055.
As a student of the University, you are responsible for the safety of yourself and for that of others around you. You must understand and follow all the regulations and safety codes necessary for a safe campus environment. Please help to keep it safe by reporting any incidents, accidents or potentially unsafe situations to a member of staff as soon as possible.
Safety assessments have been undertaken for each module of your course and you will be advised of all applicable safety codes and any specific safety issues during the induction to

your course and modules. You must ensure that you understand and apply all necessary safety codes. These form an essential element of your personal development and contribute to the safety of others.
You will be expected to abide by the Regulations for the Conduct of Students in the
University Regulations for the Conduct of Students . UCLan expects you to behave in a respectful manner demonstrated by using appropriate language in class, and switching mobile phones / other devices off prior to attending classes.
If your behaviour is considered to be unacceptable, any member of academic staff is able to issue an informal oral warning and the University will support staff by invoking formal procedures where necessary. You can read more about UCLan expectations in the regulations for the Conduct of Students highlighted above.
The Students’ Union is the representative body for all UCLan students. The organisation exists separately from the University and is led by the elected officers of the Student Affairs
Committee (SAC), as well as representatives on the Students’ Council. The Students’ Union building is located at the heart of the Preston campus and is the hub for all student activities.
Representation and campaigning for students’ rights is at the core of what we do and is encompassed by our tagline of Making Life Better for Students. Should you wish to make a change to any aspect of your student experience, whether it be academically related or not, then the Union is where your voice can be heard, actions taken or campaigns launched.
Your Union is also the home to a fantastic range of student-led societies , sports teams and multitudes of volunteering opportunities. You can also receive help in finding part-time work, whilst you study. Not sure where to go? Pop into the Opportunities Centre on the ground floor of the Students’ Union building and someone will point you in the right direction.
We hope your time at University is trouble free, but should you come into difficulties around anything from academic appeals, to issues with housing, benefits or debt, then our dedicated staff team in the Advice and Representation Centre are on hand to help. As we are independently run from the university, we can offer truly impartial advice.
More information on all these things, as well as details about all our (not-for-profit) commercial services, including our student supermarket (Essentials), student-bar (Source) and student venue (53 Degree) can be found at http://www.uclansu.co.uk/ .
The Opportunities Centre is the Union’s One Stop Shop to find employment or volunteering whilst you study. Thousands of jobs and voluntary positions are advertised, including agency work through the Bridge and information on over 2000 volunteer positions within the Union.

Please note that all modules will be assessed. You are expected to attempt all required assessments for each module for which you are registered, and to do so at the times scheduled unless authorised extensions, special arrangements for disability or extenuating circumstances allow you to defer your assessment.
Assessment is an important part of your development as a student both to test understanding and knowledge and as an ever developing base upon which to build. The learning achieved from completing an assessment and from the feedback received, especially about how to improve, is very valuable for your development. You should take notice of the feedback you receive and reflect upon it, so that you can apply your new found knowledge in your other modules and improve your performance overall.
Assessment may be formative, eg short presentations, essays, short tests on Blackboard or in class, which means the tasks set will have a low weighting and allow tutors to assess your progress to date and help you identify areas where you need to do more work. Summative assessment, on the other hand, serves to evaluate your learning at the end of each module and may include essays, reports and presentations. There is scope for modules to have more formative work or more summative work to be assessed as befits the module.
Each learning outcome of the course has to be assessed and this is achieved in the various modules. All the modules on the programme are assessed through coursework.
You will be notified on Blackboard of the requirements for individual assessments and their respective deadlines for submission through the Module Information Packs and Assessment
Briefs. You are also advised to take note of any special or separate communication from individual module leaders, such as announcements by e-mail or in lectures. Assessments will always be notified in writing.
You should note that assessment work is normally submitted on Blackboard but that assessment work will have specified deadlines by or on a particular day and sometimes by a particular set time on that day, e.g. 4pm.
You are expected to use the Harvard referencing system. See the Referencing Guide to the Harvard System of Referencing on Blackboard.
You will not generally have to use confidential material but there are some situations, eg MD3044 Social Enterprise in Practice, in which you will need to be cognisant of your ethical and legal responsibilities to respect confidentiality of the organisation you are working with and to maintain the anonymity of individuals within your assignments.
Assignments must be submitted no later than the date on your assignment instructions / brief. If you anticipate that you will have difficulty in meeting assessment deadlines or you have missed or are likely to miss in-semester tests, you must report this by email at the earliest possible opportunity to the module leader and to Irene Greaves, your Course Leader, so that she is aware of your situation.
Authorisation of the late submission of work requires written permission. The School is authorised to give permission for one extension period of between 1 and 10 working days where appropriate evidence of good reason has been accepted and where submission within this timescale would be reasonable taking into account your circumstances ( Academic
Regulations :G3).

To request an extension to an assessment deadline for this course, you should complete and submit an extension request form , with any supporting evidence, to the Campus Administrative
Services Hub. Further information is available on the Student Portal at: https://www.uclan.ac.uk/students/study/examinations_and_awards/extenuating_circumstances.
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We aim to inform you of a decision about granting an extension and to let you know if the extension has been granted within 12 working days from the receipt of the request.
If you are unable to submit work within 10 working days after the submission date due to verifiable extenuating circumstances, you may submit a case for consideration in accordance with the University’s Policies and Procedures on Extenuating Circumstances ( Academic
Regulations : G.9 and Assessment Handbook ).
5.5.1 Extenuating circumstances
"Extenuating Circumstances" is a phrase which refers to exceptional factors outside of your control which have adversely affected your performance within your course. These factors may prevent you from attending examinations or other timed assessments or cause you to miss assessment submission dates. Examples are illness, accidents or serious family problems.
Some students face significant events in their personal life that occur after their course has started, which have a greater impact on their students than can be solved by the use of an extension. If this applies to you, the University is ready to support you both with regard to your course and your personal wellbeing through a process called Extenuating Circumstances (see
Academic Regulations and Assessment Handbook).
Normally extenuating circumstances will relate to a change in your circumstances,,,, since you commenced your course, which have had a significant, adverse effect on your studies.
Everyday occurrences, such as colds, or known conditions, such as hay-fever will not qualify, unless the effects are unusually severe and this is corroborated by a medical note. The
University does not look sympathetically on absences or delays caused by holiday commitments or by work commitments in the case of full-time students. The normal work commitments of part-time students would not constitute an extenuating circumstance. A disability or learning difficulty does not constitute an extenuating circumstance (see Academic
Regulations: G.5).
You can apply for extenuating circumstances online via myUCLan (this can be accessed as a
Useful Tool link on the Student Portal home page of the UCLan website) or use the paper based system, if your circumstances are such that you cannot access myUCLan. You must submit claims within specified deadlines and submit corroborating evidence to the Campus
Administrative Support Hub. More information about deadlines and gaining access to envelopes is available from the ‘i’ website. You must apply no later than 3 days after any assessment submission date. Do not wait until you receive your assessment results to submit a claim. It is in your own interests to submit the claim as soon as possible.
You will be expected to re-submit claims for extenuating circumstances for each assessment period/semester. All evidence that is provided relating to extenuating circumstances will be treated in a sensitive and confidential manner. Supporting evidence will not be kept for longer than is necessary and will be destroyed shortly after the end of the current academic year.
In determining assessment recommendations, Assessment Boards will consider properly submitted claims from students who believe their performance has been adversely affected by extenuating circumstances. N.B. Assessment Boards are not permitted to alter individual assessment marks to take account of extenuating circumstances ( Academic Regulations : G9 and Assessment Handbook ).
5.5.2 Late submissions
If you submit work late and unauthorised, a universal penalty will be applied in relation to your work:

•
If you submit work within 5 working days following the published submission date you will obtain the minimum pass mark (ie 40% for levels 5 and 6 work) for that element of assessment.
•
Work submitted later than 5 working days after the published submission date will be awarded a mark of 0% for that element of assessment.
•
Unauthorised late submission at resubmission will automatically be awarded a mark of
0% for that element of assessment.
UCLan is committed to giving you clear, legible and informative feedback for all your assessments ( Academic Regulations : G2.4). You are expected to review and reflect on your feedback and learn from each experience to improve your performance as you progress though the course.
You will be provided with generic feedback for in-module formative and summative elements of assessment that contribute to a module within 15 working days of the scheduled submission.
Generic feedback on end of module assessment and dissertations will be made available within
15 days of publication of results. Feedback may be oral, written, posted on a website or other.
Once assignments have been marked and internally moderated by the course tutors, the
School will send a sample of student coursework to the external examiner for external moderation purposes.
You are required to sign a declaration indicating that individual work submitted for an assessment is your own.
If you attempt to influence the standard of the award you obtain through cheating, plagiarism or collusion, it will be considered as a serious academic and disciplinary offence as described within the Academic Regulations : G7 and the Assessment Handbook .
•
Cheating is any deliberate attempt to deceive and covers a range of offences described in the Assessment Handbook .
•
Plagiarism describes copying from the works of another person without suitably attributing the published or unpublished works of others. This means that all quotes, ideas, opinions, music and images should be acknowledged and referenced within your assignments.
•
Collusion is an attempt to deceive the examiners by disguising the true authorship of an assignment by copying, or imitating in close detail another student’s work - this includes with the other student’s consent and also when 2 or more students divide the elements of an assignment amongst themselves and copy one another’s answers. It does not include the normal situation in which you learn from your peers and share ideas, as this generates the knowledge and understanding necessary for each individual to independently undertake an assignment, nor should it be confused with group work on an assignment which is specifically authorised in the assignment brief.
•
Re-presentation is an attempt to gain credit twice for the same piece of work.
There are some specific resources available at UCLan which are designed to help you to understand the meaning of plagiarism and how to avoid it, e.g a podcast in English and
Chinese available on-line via The ‘I’ website or the animation available on the The Alternative
Guide to UCLan (TAG) website.
Increasingly, tutors are using the Turnitin software to help to detect plagiarism and sometimes allow you as students to use it, prior to submitting work. You will receive training on appropriate academic writing styles in the study support sessions and may be required to complete a formative essay, which may be fed through Turnitin and discussed within seminars with relevant academic staff to help you to learn more about referencing your work.

The process of investigation and penalties which will be applied can be reviewed in the
Assessment Handbook . If an allegation is found to be proven, then the appropriate penalty will be implemented:
In the case of a single offence of cheating, plagiarism, collusion or re-presentation:
•
the penalty will be 0% for the element of assessment and an overall fail for the module.
•
the plagiarised element of assessment must be resubmitted to the required standard and the mark for the module following resubmission will be restricted to the minimum pass mark (ie 40% for levels 5 and 6 work).
•
when it is detected for the first time on a resubmission for an already failed module, no further resubmission for the module will be permitted, and the appropriate fail grade will be awarded.
In the event of a repeat offence of cheating, plagiarism, collusion or re-presentation
(irrespective of whether the repeat offence involves the same form of unfair means) on the same or any other module within the course:
•
the appropriate penalty will be 0% for the module with no opportunity for re-assessment.
This penalty does not preclude your being able to retake the module in a subsequent year.
The penalties will apply if you transfer from one UCLan course to another during your period of study and module credits gained on the former course are transferred to the current course.
Contact the Students’ Union Advice and Representation Centre by emailing: suadvice@uclan.ac.uk
for support and guidance.
If you consider that you have a reason to appeal against an assessment board decision, please bear in mind that your reasons must fall within the grounds specified in the University Academic
Regulations : Section I. You cannot appeal simply because you disagree with the mark given.
The specified grounds for appeal are:
1. that an Assessment Board has given insufficient weight to extenuating circumstances.
2. that your academic performance has been adversely affected by extenuating circumstances which you have, for good reason , been unable to make known to the
Assessment Board.
3. that there has been a material administrative error at a stage of the examining process, or that some material irregularities have occurred.
4. that the assessment procedure and/or examinations have not been conducted in accordance with the approved regulations.
If you want to appeal, then you must do so within 14 days of your results being published. The onus is on you to find out your results and submit your appeal on time. Contact the Students'
Union Advice and Representation Centre by emailing: suadvice@uclan.ac.uk
for support and guidance.
Tutors will advise you of the results of each assessment within 15 working days of submission.
The marks given at this time are provisional and usually subject to internal and external moderation. They need to be ratified by the final Course Board in June 2016.
The publication of final results is at the beginning of Semester 2 for Semester 1 modules (still provisional) and at the end of the Academic year for Semester 2. See Academic Calendar .

You are registered for the Award of a Bachelor of Arts Honours Degree Global Business
Management, which requires 120 credits.
All the modules are compulsory and there is no choice available.
A percentage mark is awarded for each module undertaken and will be approved by the
Course Programme Board. You must achieve an overall pass mark of 40% or above for each module. This may be an aggregated mark, where the individual marks for the module’s assessments provide a final average mark, or you may have to achieve pass each component with a mark of 40%, which will provide a weighted average mark of 40% overall for the module.
You must check the Module Information Pack for each of your modules to find out which method is being applied.
The Course Board has the right, at its discretion, to offer an individual student an exit award for partial completion, in line with the University regulations.
The University publishes the principles underpinning the way in which awards and results are decided in Academic Regulations Section H. Decisions about the overall classification of awards are made by Assessment Boards through the application of the academic and relevant course regulations. In simple terms an undergraduate honours degree classification is based on the highest classification on the Average Percentage Mark (APM) of your 6 modules. If the APM is near a borderline, ‘at the discretion of the Assessment Board, you may be classified according to the academic judgement of the Assessment Board taking into account their overall profile and performance with the minimum requirement that a minimum of 3 modules (60 credits) at level 6 are in the classification band and the APM is no lower than 2 percentage points below that required for the higher classification.’ In operating discretion for profiling, Course Assessment
Boards will use academic judgement and will have the discretion to compensate one full module.
If you fail a module with a mark of 30%-39% and this applies to just one module, then the
Course Board has the discretion to compensate this module and allow this mark to be entered into the calculation for your award.
In general, the classification of awards is as follows:
First class (1 st ) 70% or over
Upper second class (2:1) 60%-69%
Lower second class (2:2) 50%-59%
Third class (3 rd ) 40%-49%
You can play an important part in the process of improving the quality of this course through the feedback you give. In addition to the on-going discussion with the course team throughout the year, there are a range of mechanisms for you to provide feedback on your experience of teaching and learning. We aim to respond to your feedback and let you know of our plans for improvement.
Last year, in response to student feedback, a new module, MD3044 Social Enterprise in
Practice, was introduced, which will now encourage you to meet and interact with local business people and provide an opportunity to engage in a problem-solving (ie consultancy) project on their behalf. It is hoped that this module will enhance your personal transferable skills and prepare you for future employment.

The Students’ Union can support you in voicing your opinion, provide on-going advice and support, and encourage your involvement in all feedback opportunities. They will be requesting that you complete the National Student Survey (during semester 2 for UK students) or the
UCLan Student Survey (all other students).
The Students’ Union and University work closely together to ensure that the student voice is heard in all matters of student-life. We encourage you to provide constructive feedback throughout your time at university, through course reps, surveys and any other appropriate means,
The Union’s Student Affairs Committee (SAC) and members of Students’ Council and School
Presidents each have particular representative responsibilities and are involved with decision making committees as high as the University Board. Therefore, it is very important that you engage with the democratic processes of the Students’ Union and elect the students you see as most able to represent you.
As a student, your feedback is essential to inform the Course Team of your views about modules, the course as a whole and the University facilities. There are opportunities to do so personally in dialogue with the module tutors and the course leader through the year and more formally through the Student Liaison Officer and Student Representatives, who at the Staff
Student Liaison Committees held once a semester represent all students on the programme
(see Section 7.2 below), and through the Module Evaluation Questionnaires (MEQs).
A course representative is a student who represents their fellow students’ views and opinions to the course team, school, university and students’ union. Course representatives work proactively and diplomatically to improve the academic and non-academic experiences of students.
The role of a course representative is extremely beneficial to both students on your course and the university. It enables students to have ownership of their student experience and voice their opinions and share positive practice with the course team, primarily the Student Staff Liaison
Committee Meetings (see below).
Course representatives will be elected every year either in April or September. Alongside receiving recognition, support and respect being a course representative is a great opportunity to enhance your employability skills. If you are interested in becoming a course representative and wish to find out more about the role simply contact the Students’ Union Advice and
Representation Centre by emailing coursereps@uclan.ac.uk
.
School Presidents meanwhile are annually elected representatives who voice the opinions of students within each school. They communicate and engage with students in their school to gain feedback and work in partnership with senior management to create positive change.
They are also trained to support and signpost course representatives where needed. If you wish to find out who is your School President or more about the role visit the Students’ Union website or email coursereps@uclan.ac.uk
The purpose of an SSLC meeting is to provide the opportunity for course representatives to feedback to staff about the course, the overall student experience and to inform developments that will improve future courses. These meetings are normally scheduled once per semester.
Your Course Leader will facilitate the meetings and provide a record of the meeting with any decisions, responses or actions proposed as a result of the discussions held. The meetings include discussions of items forwarded by course representatives, normally related to the following agenda items (dependent on time of year).

The course team encourage student feedback in all areas and recognise that additional items for discussion may also be raised at the meeting:
•
Update on actions completed since the last meeting.
•
Feedback about the previous year – discussion of external examiner’s report, outcomes of
National /UCLan student surveys.
•
Review of enrolment / induction experience.
•
Course organisation and management (from each individual year group, and the course overall).
•
Experience of modules - teaching, assessment, feedback.
•
Experience of academic support which may include e.g. Personal Development Planning,
Academic Advisor arrangements and The Card
•
Other aspects of University life relevant to student experience, e.g. learning resources, IT, library.
•
Any other issues raised by students or staff.
Course Representatives are elected by the students for each cohort of the Course during early
October. Those elected will receive training on their role from the School President.
Students will be made aware of the scheduled meetings by the Course Leader through
Blackboard and/or email. Notes of the Staff Student Liaison meetings will be circulated to the
Student Representatives and will be shared with the School of Management. You will all receive feedback about actions taken as a result of discussions held through an announcement on Blackboard or by email.
The University recognises that there may be occasions when you have cause for complaint about the service you have received and, if this happens, the complaints procedure is intended to provide an accessible, fair and straightforward system which ensures as effective, prompt and appropriate response. Click on this link for more information Complaints Procedure .

This Programme Specification provides a concise summary of the main features of the programme and the learning outcomes that a typical student might reasonably be expected to achieve and demonstrate if he/she takes full advantage of the learning opportunities that are provided.
1.
Awarding Institution /Body
2.
Teaching Institution
3.
University Department/Centre
4.
External Accreditation
5.
Title of Final Award
6.
Modes of Attendance offered
University of Central Lancashire
University of Central Lancashire –
Preston campus
School of Management
None
BA (Hons) Global Business
Management
1 year full-time
N210 7.
UCAS Code
8.
Relevant Subject
Benchmarking Group(s)
9.
Other external influences
10.
Date of production/revision of this form
Business and Management
None
July 2014
11.
Aims of the Programme
•
To provide a course which has a vocationally orientated curriculum, rooted in a conceptual awareness of the practice of business management within a global context, thereby enhancing the development of business related knowledge and skills.
•
To provide a learning experience which students find challenging and stimulating and which enables them to enhance their career potential and employability through the development of their own learning capabilities.
•
To provide a context in which independent thinking and critical awareness is enhanced allowing a richer appreciation of the complexities of contemporary business management within a global context.
12. Learning Outcomes, Teaching, Learning and Assessment Methods
A. Knowledge and Understanding
An ability to
A1. demonstrate an understanding of the impact of the external environment on the strategy, behaviour and management of Global Business
A2. demonstrate an understanding of internal aspects, functions and processes of Global
Business
A3. demonstrate an ability to use theories, models and frameworks to critically evaluate the meaning, process and practice of management
A4. demonstrate an understanding of theoretical concepts of self-awareness, personal reflection and continuing development.
Teaching and Learning Methods
Acquisition of core knowledge and understanding (A1-A4) is mainly through lectures ,seminar work, case study analysis and problem-centred discussion. Guided reading will also support the acquisition of appropriate knowledge.
Assessment methods
For outcomes A1 – A4, a variety of assessments are used including essays, written reports, case study analysis, group based assessments and presentations

B. Subject-specific skills
An ability to
B1. Critically evaluate the role and nature of management in Global Business
B2. Critically analyse a range of management and business problems and situations
both real and simulated
B3. Demonstrate an ability to apply a range of management techniques, financial and
CIT methods to analyse management situations.
Teaching and Learning Methods
Lectures, seminars and workshop sessions provide the environment for developing the students’ knowledge and understanding. A range of assessment methods are utilised to ensure that students have developed their knowledge and understanding of the specified areas. The students will be encouraged to develop their own learning via researching into topic areas.
Assessment methods
For outcomes B1-B3 a variety of assessments are used including case study analysis, individual and group presentations, essays, reports
C. Thinking Skills
An ability to
C1. select, collate, analyse and synthesise information from a range of sources
C2. interpret and critically review theoretical, research and experiential data
C3. critically relate relevant concepts to evidence from practical applications and
development
C4. evaluate problem-solving tools and techniques specific to the process of
management
Teaching and Learning Methods
For learning outcomes C1-C4, critical perspectives and case study examples will be used in lectures. These will be supported by seminars and workshops in which students have the opportunity to apply perspectives to case material, simulations and role plays.
Assessment methods
Critical essays, research tasks provide students with a means to apply thinking skills C1 – C4
D. Other skills relevant to employability and personal development
An ability to
D1. effectively use verbal and non-verbal communication skills
D2. collate, evaluate and transfer information
D3. work independently and as a member of a team
D4. manage own personal development and growth
D5. manage self in terms of time, planning, motivation and individual initiative
Teaching and Learning Methods
Experiential learning and learner-centred activities such as encouraging self-awareness through individual and collective reflection, role plays, presentations, simulations, and group and individual exercises will enable continuous personal and professional development.
Assessment methods
This will take the form of reflection and evaluation of personal growth on a regular basis.
Group based projects are assessed by both process and output. Presentations assist in the assessment of transferable skills.
13. Programme Structures* 14. Awards and
Level Module
Code
Module Title Credit rating
Credits*
6
5
MD3002
MD3003
MD3044
MK3016
AC3409
HR3029
AC2407
MK2014
Global Business Strategy (A)
Global Business Strategy (B)
Social Enterprise in Practice
Introduction to International
Marketing Management
Finance for Management
International HRM
Financial Analysis
Marketing Management
20
20
20
10
10
20
10
10
Bachelor Honours Degree
BA (Hons) Global
Business Management
For this particular course, students have to gain 120 credits in one year, with a minimum of 100 at level 6
(as a top-up)
15. Personal Development Planning
Personal Development Planning is an integral feature of the programme. The student will develop the ability to reflect upon their academic, personal and professional skills base and

plan for future personal development. There will be a strong focus on developing individual employability and lifelong learning skills and to enhance key graduate attributes through the study of the constituent modules.
16. Admissions criteria
A Business Management qualification deemed to be equivalent to Years 1 and 2 of an Honours degree
For Overseas students, competence in written and spoken English must be demonstrated. The following English Language test or qualifications are acceptable as evidence of this competence is:
● IELTS (minimum 6.0);
● TOEFL (minimum 550) plus Test of Written English (minimum 4.0)
(Computer based equivalent is 213);
Other satisfactory English Language qualifications are:
● UCLES Cambridge Proficiency Certificate, Grade C or above;
● Cambridge First Certificate, Grade B or above;
● IGCSE English as a second language, Grade C or above;
● ARELS Pass or above;
● AEB Test in English, grade 3 or above;
● JMB University Entrance, pass or above;
● Pitman ESOL, Higher Intermediate Level;
● Pitman ESOL, Advanced Level.
17. Key sources of information about the programme
•
Fact sheet
•
Prospectus - Click here Prospectus
•
University Admissions Department - Email: UAdmissions@uclan.ac.uk or
IAdmissions@uclan.ac.uk
(for overseas students)
•
Advice about application - As above
•
Open Days and Campus Tours - http://www.uclan.ac.uk/opendays/index.htm
•
School Website - Click here School Website
•
Direct from Programme Leader iegreaves@uclan.ac.uk
•
Information about - UCLan http:///www.uclan.ac.uk
•
Information about the City of Preston - City of Preston
•
Information about Student Life at UCLan http://www.yourunion.co.uk

18. Curriculum Skills Map
Please tick in the relevant boxes where individual Programme Learning Outcomes are being assessed
Level
Module
Code
MD3002 Global Business Strategy (A)
MD3003 Global Business Strategy (B)
MD3044 Social Enterprise in Practice
MK3016 Intro to International Marketing Management
AC3409 Finance for Management
HR3029 International HRM
MK2014
Module Title
Marketing Management
AC2407 Financial Analysis
Programme Learning Outcomes
Core (C) or
Compulsory
(Com) or
Option (O)
Knowledge and understanding
Subject-specific
Skills
A1 A2 A3 A4 B1 B2 B3
Thinking Skills
Other skills relevant to employability and personal development
C1 C2 C3 C4 D1 D2 D3 D4 D5
Com X X X X X X X X X X
Com
Com
Com
Com
Com
Com
Com
X X X X X X X X X X
X X X X X X X X X X X
X X X X X X X X X X
X X X X X X X X X
X X X X X X X X
X X X X X X X X X X
X X X X X X X X

Tuition fees include:
•
Scheduled course tuition, academic, technical and administrative support, use of course equipment and facilities.
•
Course related induction activities.
•
Course assessment and awards.
•
Access to the university’s library and online resources, including on-campus wifi, networked and remote access to the university’s virtual learning environment,
•
Use of the university’s estate and resources for scheduled activities and learning support
•
Dissertation, project and/or thesis printing and binding where the submission of printed and bound documents is a requirement for assessment of the module.
•
Use of the university’s technical equipment and materials identified by the course teaching team as essential for the completion of the course.
•
Items identified under your course name in Table One below
Table One:
Course
MBA (full time course)
MSc Business Management
Postgraduate Certificate in Management
MA in Accounting and Finance
MBA (part time course)
Diploma in Management Studies
Postgraduate Diploma in Human
Resource Management and Human
Resource Development
Diploma in Human Resource
Management
Diploma in Human Resource
Development
Additional items included in the tuition fees for your course
Residential event
Weekend schools and course events
Chartered Institute of Personnel
Development fee (CIPD)
MSc in Oil and Gas Operations
Management
MSc in Logistics and Supply Chain
Management
Chartered Institute of Logistics and Transport
Fee
(CILT)
MA in Accounting and Finance Chartered Institute of Management
Accountants Fee (CIMA
Additional optional opportunities may be offered on your course.
These optional extra costs are NOT included within the Tuition Fees.
Optional items – all courses
Travel to course related work placements, work experience, voluntary work, or site visits (for example costs of petrol, business level motor insurance cover, taxis, train fares, bus fares etc.).
Estimated costs
Variable depending on the distance travelled and the method of transport chosen.
Library fines & charges
Avoid these by returning on time or renewing books!
On time £0.00
0-8 days overdue £0.10-0.50 per day
9+ days overdue £0.50-£1.00 per day
40+ days replacement cost and administrative charges/account suspension

Costs of obtaining medical or other evidence to support applications for extenuating circumstance applications relating to assessments.
For example a medical certificate may cost from
£10.
Fees for arranging and invigilating course examination(s) off campus are payable by the student (where permitted by course regulations and approved by course leaders)
Printing of electronic books, journals etc.
£300
Variable, but recommended academic text books often cost between £15-80 per copy, although some cost outside of this range.
Estimated £0.10 per copy sheet Printing of reports, course materials and other course documents, which have been supplied or are available electronically or in hard copy in the library.
Living costs:
Living costs are not included in your tuition fees. You will need to budget for these separately. Below is an indication of some typical living costs, but everyone is different and you are strongly advised to plan your own budget.
Typical items Estimated weekly costs lower range
Estimated weekly costs higher range
Accommodation:
University Halls of Residence based on a 42 week contract.
Private Halls of Residence
(Living at home may reduce your accommodation costs)
Food
£79.03
£70
(£0)
£20
£0
£107.83
£110
£30
£12 Internet connection
(free wifi on campus, in university halls of residence and in some private accommodation)
Toiletries/Laundry £5
£0
£15
£20 Gas/electricity/water
(included within university halls of residence costs and some private accommodation – check your contract)
Printing, copying, stationery.
Travel expenses
(varies by method & distance travelled e.g. on foot, bicycle, bus, train or car. If using bus or train check travel card / season ticket rates for savings).
University halls of residence and a good selection of private accommodation are situated on campus or a short walk from campus.
£2.50
£0
£10
£40
Mobile phone or landline
Books
Leisure
Total per week
Total for 42 weeks
(typical halls of residence contract)
£2.50
£5
£5
£110
£4,620
£10
£10
£25
£282
£11,844

Total for 52 weeks £5,720
You may also need to budget for ‘one off’ or irregular costs
Typical items Notes
Bedding
Clothes
From £20
Costs vary depending on your needs
£14,664
TV licence
Insurances
£145.50 per year
Costs vary depending on your needs.
Computer/laptop/telephone You will have access to University computers or laptops for your studies or you may have your own you wish to bring. If you are acquiring one to come to university the cost varies depending on model and whether it is new or refurbished.