Faculty of Management Sciences Live your life. Create your destiny. Faculty of Management Sciences 2 Faculty of Management Sciences TUT as a University of technology The strategic focus of TUT as a university of technology is on the development of the human resources of South Africa. Learning programmes are developed, in collaboration with industry and professional bodies, around specific cutting-edge work-related competencies and specifications. The primary focus is thus professional and career focused education. To promote readiness to practise the career, a system of cooperative education is in place at the institution, which allows the student to be exposed to a period of learning in the labour market. Academic offerings are also designed with the latest technological advances in mind, are studentcentred and are intent on the development of the student in totality. At TUT, the emphasis is on: • Cutting-edge technology • Innovation through to commercialisation • Problem-solving skills • Research and innovation • Partnerships and networks • Technological incubators, technology stations, centres and institutes • Community engagement The Tshwane University of Technology (TUT) aims at being the largest residential educational institution in South Africa. It is well on its way to becoming one of the most technologically advanced institutions in the country. This unique institution has a student body which is one of the most demographically representative in the country in terms of both race and gender, reflecting the Rainbow Nation in all its diversity. It has 28 rated researchers. There is a sign of quality As a dynamic university of technology, the Tshwane University of Technology will provide you with unlimited opportunities for professional and personal development, while equipping you with skills and knowledge to live your life to the fullest and to create your own destiny. At TUT, we value the diversity of views, knowledge and abilities each member of the TUT stakeholder community brings to the University’s quest for excellence in advancing and applying knowledge. Since the University supports progressive thinking and encourages innovation, TUT’s seven faculties offer a broad spectrum of widely recognised programmes, many of which are unique to TUT, to choose from. With such a choice, you are bound to find a career just for you! While we excel in the cultural and sporting arena and have a vibrant student life, TUT remains an institution focused on academic excellence. We respond to the needs and challenges of our country and continent, thus new market-related courses are developed continuously in close collaboration with trade and industry. In this way, we can ensure that courses are affordable and that curricula have definite vocational and professional links. To promote readiness to practise a career, a system of cooperative education is in place at the institution. This exposes students to a period of learning in the labour market and promotes their readiness to practise their chosen careers. Academically, TUT is divided into seven faculties. 1 Faculty of Management Sciences Application How to apply Prospective students are required to complete an Application for Admission form and submit it to the Tshwane University of Technology, Private Bag X680, PRETORIA 0001. A fully completed application form and certified copies of your identity document and Grade 11 results and/or highest academic results, as well as the administration fee, must reach the institution before the specified closing dates. The application form can be downloaded from the website at www. tut.ac.za/Students/enrol/apply/Pages/default.aspx The application can only be processed as soon as the certified documents (identity document, Grade 11/12 results and proof of payment) are received. These documents must be posted, as only the original application forms can be processed. Late applications will be considered only if more students can still be accommodated in the programmes/courses concerned. TUT can only accommodate a limited number of students per programme/course. In a case where an applicant’s application is unsuccessful, due to the fact that his/her school symbols submitted with his/her application did not meet the requirements for admission to the programme/course he/she applied for, and his/her latest symbols are an improvement on the symbols submitted, he/she is welcome to bring the letter notifying him/her that the application was unsuccessful, as well as proof of the improved results, to the Admissions Office for the application to be reconsidered. Processing of applications Please bear with the Application Department for not processing the application immediately, due to the large number of applications and considering the closing dates. Application is received and sorted according to faculty, programme/course and date received. Applicant’s information is captured and a reference number is created. The Grade 11 results are calculated to ensure that applicant meets TUT programme/course requirements. The outcome of the Grade 11 results can result in the following: • If the applicant is accepted for programme/course applied for, a letter is sent to him/her, inviting him/her for potential assessment, applicant phones to make appointment, applicant writes an assessment, applicant is accepted or denied. • If the applicant is denied on the Grade 11 results for that specific programme/course, the second choice is processed. Letter is sent to applicant. Accepted applicant registers in January with Grade 12 results (must be equal to or better than Grade 11 results). Please note, however, that improved results do not automatically guarantee an applicant a place in the programme/course of his/her choice. Should an applicant qualify for admission, acceptance would still depend on the availability of space in that programme/course. Phone the Application Department at 012 382 5780/5994/5855 after July to find out whether the applicant has been accepted. The administration fee may be deposited at: ABSA Bank, account number 040000003. Please write the applicant’s identity number in the reference column. Send the deposit slip with the application form. Closing dates for applications 15 August for all programmes in the Faculty of Management Sciences • 2 Faculty of Management Sciences Financial Aid Directorate Application procedure Prospective students must indicate on their Application for Admission Form whether they want to be considered for financial assistance. Financial assistance is generally awarded to South African citizens whose eligibility is tested by accessing their academic performance and financial neediness. Closing date for applying for financial assistance is 31 January. Bursaries and scholarships Private and government funding These awards are non-repayable and could cover a portion or all study costs. Various types of private or government funding are allocated to deserving students through interaction with the specific donor. University merit bursaries Merit bursaries are allocated to a range of students from first-time entering students to postgraduate students. Its intention is to attract and retain quality students through the rewarding of prior or current performance excellence of an academic and a non-academic nature. Academic merit bursaries for new entrant first-year students These bursaries are made available to newcomer students who enroll for a National Diploma or B Tech at the University for the first time after Grade 12. Only South African citizens may apply for these bursaries. Students who enroll for special courses, short learning programmes and foundation programmes do not qualify for these bursaries. A student only qualifies for the bursary if he/she registers for all the modules of a specific course. Students who have studied at other universities and students who have already studied at the TUT and who are undergraduate students again do not qualify for these bursaries. Eligibility is determined by the average percentage of the rating score obtained on the Grade 12 certificate. Only the six (6) subjects with the highest rating will be taken into consideration. RATING CODE 7 6 5 4 3 AVERAGE % 85 75 65 55 45 Criteria and the value of bursaries to be determined by the Financial Aid Committee (FAC) annually: VALUE OF BURSARY CRITERIA SET Course* 7 and more subjects with a rating score of 7 R7 000 6 and more subjects with a rating score of 7 R6 000 6 and more subjects with a rating score of 6 R4 000 6 and more subjects with a rating score of 5 R2 000 Other Courses R7 000 R3 000 R2 000 R1 000 3 Faculty of Management Sciences Loans: Loans are repayable with interest over a fixed term determined by the lender. NSFAS (National Student Financial Aid Scheme): The National Student Financial Aid Scheme provides study loans to academically deserving and financially needy students who wish to study at tertiary education institutions. General • • • • • • • The NSFAS interest rate is linked to the repo rate as determined by the South African Reserve Bank. You will be expected to make an own family contribution towards the total cost of your studies. Providing false information will cancel your application. Any attempt to abuse the system to obtain assistance will be dealt with severely. Your academic performance in the year of allocation will earn you a bursary conversion up to 40% of the loan amount. Any credit balance on your account will be returned to NSFAS as your first loan repayment. Repayment commences after completion or termination of your studies. NB: The allocation of any funding is subject to the availability of funds. Class Fees Quotation of programme/course fee Contact the number 086 110 2421 and request the quotation per e-mail or send an e-mail to general@tut.ac.za. It is the applicant’s responsibility to find out about additional costs for every programme/course. Career counselling and study guidance The Directorate of Student Development and Support offers a comprehensive CAREER COUNSELLING service. This service is available to all who would like to make an informed decision when choosing a course to study or a career. The course and careers recommendations are not restricted to the Tshwane University of Technology only, but are directed at addressing the needs of the individual. The following specialised services are available to all prospective students: • Career counselling interviews for basic information and the verification of study and career options as well as basic career planning (available at all learning sites at no cost). • Full psychometric assessment, detailed feedback with recommendations on suitable study and career options and a comprehensive written report. This process is recommended to prospective students who are uncertain about their abilities, interests, personality and appropriate career options (available at specific learning sites; costs involved). Please phone the applicable number for further information and to make arrangements: Pretoria: 012 382 5010/4826/5273 Building 6, Room 361 E-mail: stopfortht@tut.ac.za or malanl@tut.ac.za 4 Faculty of Management Sciences Accommodation, Residence Life and Catering Our Residences The quality of our residences is first priority. On entering any residence, you will immediately notice the efforts made to keep it neat and tidy. We offer basic, quality accommodation to students at affordable rates. Being accommodated must not be regarded as a right but a privilege and residents should respect their environment, facilities and fellow residents in order to ensure that facilities re-main up to standard. Vandalism is regarded as a serious act of misconduct and a resident will face immediate expulsion if found guilty of vandalism. Each residence provides basic facilities, but certain specialised facilities are unique to specific residences. Contact Details Departments Department Department Department Department Department Department Department of Hospitality Management (Tel. 012 382 6530) of Management and Entrepreneurship (Tel. 012 382 5732) of Marketing, Logistics and Sport Management (Tel. 012 382 5824/4808) of Office Management and Technology (Tel. 012 382 5560) of Operations Management (Tel. 012 382 5573) of People Management and Development (Tel. 012 382 5405) of Tourism Management (Tel. 012 382 4665) Office of the Executive Dean: Secretary of the Dean (Tel. 012 382 5632) Faculty Marketer (Tel. 012 382 5570) 5 Faculty of Management Sciences 6 Faculty of Management Sciences Faculty of Management Sciences National Diploma: Administrative Management: Financial page 9 National Diploma: Administrative Management: General page 10 National Diploma: Adventure Tourism Management page 11 National Diploma: Contact Centre Management page 12 National Diploma: Credit Management page 13 National Diploma: Eco Tourism Management page 14 National Diploma: Entrepreneurship page 15 National Diploma: Event Management page 16 National Diploma: Hospitality Management page 17 National Diploma: Human Resources Management page 19 National Diploma: Logistics page 20 National Diploma: Management page 21 National Diploma: Management Services page 22 National Diploma: Marketing page 23 National Diploma: Office Management and Technology page 24 National Diploma: Operations Management page 25 National Diploma: Recreation Management page 26 National Diploma: Retail Business Management page 27 National Diploma: Sport Management page 28 National Diploma: Tourism Management page 29 7 Faculty of Management Sciences Admission requirements A National Senior Certificate or an equivalent qualification with English and Mathematics or Mathematical Literacy. Assessment procedures Candidates with a final APS score of 22+ will be admitted to the programme. Candidates with a score of 18-21 will be invited to do the TUT potential assessment (PA) and where applicable, can be considered for the Extended Curriculum programme with Foundation Provision, as determined by the Head of Department. Admission Points Score (APS): The selection criteria for all the courses are the same except for the National Diploma: Operations Management SUBJECT REQUIREMENTS MINIMUM PERFORMANCE LEVEL/SCORE Specifically required subjects: English – home language or first additional language 3 Mathematics or Mathematical Literacy 3 Additional subjects: Any four other subjects with a final score of 12 TOTAL Mininum APS SCORE (six subjects, excluding Life Orientation) 8 18 Faculty of Management Sciences NATIONAL DIPLOMA: ADMINISTRATIVE MANAGEMENT: FINANCIAL Recommended subject(s): Minimum duration: Accounting, Business Economics, Business Studies, Economics. Three years. Career description: After completion of this qualification, graduates will be able to manage information processing services for the administrative office support system and procedures in the functional areas of business, such as sales and marketing, purchasing and supply, production and operations, finance and people management. Career Opportunities: Information Manager; Administrative Service Manager; Data Processing Clerk/Manager; Record and Mailing Officer/Manager; Reprographic Supervisor; Assets Clerk/Supervisor/Manager; Cost and Budgeting Administrator; Accountant; Business Performance Consultant/Manager. Subjects First yearSecond year Administrative Management I Administrative Management II Business Management I Quantitative Techniques I The Personnel Function Financial Management IIA & IIB Communication I Financial Accounting IIA & IIB Financial Accounting IA & IB End-User Computing IA & IB Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: Third year Administrative Management III Financial Management IIIA & IIIB Organisational Effectiveness I Taxation IA & IB Experiental Learning (First or Second Semester) Pretoria Campus (day classes). January only. Available on request. Please enquire at the department. This course is only offered up to National Diploma level. 9 NATIONAL DIPLOMA: ADMINISTRATIVE MANAGEMENT: GENERAL Recommended subject(s): A Minimum duration: ccounting, Business Economics, Business Studies, Economics. Three years. Career description: After completion of this qualification, graduates will be able to manage information processing services for the administrative office support system and procedures in the functional areas of business, such as sales and marketing, purchasing and supply, production and operations, finance and people management. Career Opportunities: Information Manager; Administrative Service Manager; Telecommunication Manager; Work Study Analyst; Data Processing Manager; Word Processing Manager; Record and Mailing Manager; Reprographic Supervisor; Micrographic Supervisor; Assets Manager; Cost and Budgeting Administrator; Personnel Manager or Training Assistant. Subjects FIRST YEARSecond YEAR Administrative Management I Administrative Management II Business Management I Business Management II Personnel Management I Personnel Management II Economics IA & IB Organisational Effectiveness I Communication I End-User Computing IA & IB Personnel Managment III Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: 10 Third year Administrative Management III Organisational Effectiveness II Costing and Estimating Plus one of the following Business Managment III Pretoria Campus (day classes). January only. Available on request. Please enquire at the department. This course is only offered up to National Diploma level. NATIONAL DIPLOMA: ADVENTURE TOURISM MANAGEMENT Recommended subject(s): Minimum duration: Agricultural Sciences, Business Studies, Business Economics, Consumer Studies, Economics, Geography, History. Three years. Career opportunities: You will be able to work with tourists in the great outdoors as an adventure specialist in the resort and entertainment areas, you can plan and present outdoor activities at event- and theme parks, supply outdoor equipment, work as adventure tourism operator or wholesaler, be part of adventure education and training or start your own business Subjects FIRST YEARSecond YEAR Adventure Tourism Practice I Adventure Tourism Practice II Outdoor Recreation I Outdoor Recreation II Commercial Recreation I Commercial Recreation II Communication: English I Adventure Tourism Law I Computer Usage I Natural Environment I Business Administration I Experiential Learning II Experiential Learning I Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: Weblinks: Third year Adventure Tourism Practice III Outdoor Recreation III Commercial Recreation III Experiential Learning III Pretoria Campus (day classes). January only. Available on request. Compulsory field trips are scheduled in the training period. These field trips form an integral part of the programme content at different levels of study. The cost of the field trips normally includes all expenses, excluding those of a personal nature. Students will be fully informed in this regard. B Tech, M Tech and D Tech: Adventure Tourism Management. www.adventuretravel.biz www.ara.org.za 11 NATIONAL DIPLOMA: CONTACT CENTRE MANAGEMENT Recommended subject(s): Minimum duration: Accounting, Business Economics, Business Studies, Computer Sciences, Economics, Information Technology, Life Science. Three years. Subjects FIRST YEARSecond YEAR Customer Relations I Customer Relations II Contact Centre Management I Contact Centre Management II People Management I People Management II Contact Centre Technology I Contact Centre Technology II Communication Skills I Financial and Statistical Methods I Third year Customer Relations III Contact Centre Management III People Management III Career description: Understand the customer and develop a customer focus enhancing: • your industry and product knowledge • your understanding of organisations • your understanding of human behaviour • your contact centre technology skills; and • personal mastery through self-management thinking skills Career opportunities: This programme will be appropriate for people who want to become agents, contact centre representatives or call centre officers. Presentation and campus: Approximate first-year class fees: Additional costs: Possible further studies: 12 Pretoria Campus (day classes). Available on request. Please enquire at the department. B Tech, M Tech and D Tech: Contact Centre Management. NATIONAL DIPLOMA: CREDIT MANAGEMENT Recommended subject(s): Minimum duration: Accounting, Business Economics, Economics. Three years. Career description: You will be able to work in a debit or credit department where you for example will process credit applications, loans and collect outstanding debts. Career opportunities: You can follow a career in a number of fields, such as Asset Manager; Financial Credit Analyst; Credit Risk Analyst; Accounts Receivable Manager; or Credit and Litigation Coordinator. Subjects FIRST YEARSecond YEAR Credit Management I Credit Management II Management I Management II Law for Credit Managers I Law for Credit Managers II Financial Accounting IA & IB End-User Computing IA & IB Communication I Plus one of the following: Financial Accounting IIA & IIB Economics IA & IB Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: Third year Credit Management III Management III Law for Credit Managers III Business Management I Pretoria Campus (day classes). January only. Available on request. Please enquire at the department. B Tech: Credit Management. 13 NATIONAL DIPLOMA: ECO TOURISM MANAGEMENT Recommended subject(s): Minimum duration: Accounting, Agricultural Sciences, Business Economics, Business Studies, Consumer Studies, Economics, Geography, History, Physical Science, Life Science. Three years. Career opportunities: An eco-tourism practitioner will be able to operate as field/nature guide and eco-tourism/cultural guide at various levels, eco-tourism operator (inbound and outbound), consultant, planner and coordinator of local and regional development, business and community developer, lodge/camp management and front office, conference and event organiser, or as an entrepreneur. Eco-tourism practitioners will also be able to be actively involved in education and training programmes, as well as, research and development. Subjects FIRST YEARSecond YEAR Ecotourism Biology IA and IB Ecotourism Biology IIA & IIB Ecotourism Development I Ecotourism Development II Ecotourism Marketing I Ecotourism Marketing II Ecotourism Management I Ecotourism Management II Ecotourism Practice I Ecotourism Practice II Ecotourism Interpretation I and II Ecotourism Interpretation II Wild Life Management I (Second Semester) (Second Semester) Wildlife Management II (First Semester) Computer Usage I Third year Ecotourism Development II Ecotourism Biology III Ecotourism Management III Experiential Learning I Experiential Learning II Presentation and campus: Pretoria Campus (day classes). Intake for the qualification: January only. Approximate first-year class fees: Available on request. Additional costs: Please enquire at the department. Training excursions, field Training excursions, field trips (First and Second year) and practicals are compulsory trips and practicals: and involve additional expenses, over and above the class fees. Basic camping equipment is also required. Students will be provided with further details at registration. General: It is compulsory to wear the required uniform during certain practicals. Uniforms may also be worn to class and practicals. Students will be provided with details about uniforms at registration. Membership of the Pretoria Campus Wildlife Society is strongly recommended for all students. The nature of the training involves a degree of risk, although all reasonable precautions are taken by the University and the Department to prevent accidents and injuries. It is recommended that students take out insurance. More information will be available at registration. Possible further studies: B Tech and M Tech: Eco Tourism Management. Weblinks:www.ecotourism.org www.allafrica.com/ecotourism 14 NATIONAL DIPLOMA: ENTREPRENEURSHIP Recommended subject(s): Minimum duration: Accounting, Business Economics, CAT, Economics. Three years. Four years for the Extended Curriculum. Career opportunities • Start, managing and growing own business enterprise • Working in an existing business enterprise • Business consultant • Business training consultant • Small business development officer in public and/or private sector • Managing and initiating growth in an existing business enterprise SUBJECTS FOR EXTENDED PROGRAMME FIRST YEAR second yearthird year Foundation Communication Marketing II Marketing III Marketing I Small Business Management I Small Business Management II Foundation Life Skills (Module I) Credit Control I Labour Relations and Law IIA & IIB Foundation Life Skills (Module II) Personal Selling I fourth year Administrative Management I Costing and Estimating Small Business Management III Experiental Learning (First semester) Subjects FOR DIPLOMA FIRST YEARSecond YEAR Communication I Administrative Management II Credit Control I Marketing II Marketing I Small Business Management II Small Business Management I Labour Relations and Law IIA & IIB Personal Selling I Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: Third year Small Business Management III Costing and Estimating Marketing III Small Business Management III Experiental Learning (Second semester) Pretoria and Polokwane campuses (day classes). January only. Available on request. Please enquire at the department. This course is offered only up to National Diploma level. 15 NATIONAL DIPLOMA: EVENT MANAGEMENT Recommended subject(s): Minimum duration: Accounting, Business Economics, Business Studies, Consumer Studies, Economics, Geography, History, Life Science, Physical Science. Three years. Career description: The multidisciplinary nature of the industry offers a wide range of employment positions as well as internship opportunities for students. In addition to being employed by special event companies, people who work in the special event industry can be found working for the hospitality industry in hotels (marketing, catering/banquets, casino marketing and human resource departments), destination management companies, catering companies, country clubs, non-profit organizations and government entities (universities, parks and recreation, political). Career Opportunities: Event Producers; Planners; Coordinators; Meeting Planners; Managers or Directors (Associations, Corporate, Educational, Government Or Non-Profit); Wedding Consultants or Party Planners; Fund Raisers; Festivals or Concert Managers; Sporting Events and Convention and Exposition Managers. Subjects FIRST YEARSecond YEAR Event Communication I Event Risk Management II Event Risk Management I Event Project Management II Event Project Management I Event Management II Event Management I Event Planning II Event Planning I Event Marketing II Event Marketing I Event Technology II Event Technology I Plus one of the following: French I, German I, Spanish I (as determined by Head Third year Event Management III Event Planning III Event Management Practice II (Second semester) of Department) Presentation and campus: Pretoria (day classes). Intake for the qualification: January only. Approximate first-year class fees: Available on request. Additional costs: Compulsory field trips are scheduled in the training period. These field trips form an integral part of the programme content at different levels of study. The cost of the field trips normally includes all expenses, excluding those of a personal nature. Students will be fully informed in this regard. Certificates: Compulsory first-aid programmes are offered at the University in the Third year of study. Possible further studies: B Tech: Tourism Management. M Tech: Tourism and Hospitality Management. Weblinks:www.ifea.com www.exsa.co.za 16 NATIONAL DIPLOMA: HOSPITALITY MANAGEMENT Recommended subject(s): Minimum duration: What can I do when I complete this qualification? Accounting, Business Economics, Business Studies, Consumer Studies, Economics, Life Science, Physical Science. Three years. Four years for the Extended Curriculum. This qualification develops different skills required by potential managers, in the accommodation and food and beverage industries. It is a multi-disciplinary field of study and provides the candidate with a wide range of practical skills as well as the managerial knowledge to compete in a dynamic business environment. Career description should you choose the Accommodation elective: The work environment covers all management aspects of the guest cycle. Elements include reservations, reception, housekeeping, financial and internal control, as well as the management of human resources. Career opportunities should you choose the Accommodation elective: Any business that offers accommodation, from guest houses to five star hotels, lodges, game ranches and holiday resorts. Entrepreneurs can start their own accommodation business. Career description should you choose the Food and Beverage elective: The work environment covers all aspects of food and beverage management, from the production kitchen to the reception and service of guests in the restaurant or dining room. It brings together elements of food and management such as menu planning, production, budget and stock control as well as the management of human resources. Career opportunities should you choose the Food and Beverage elective: These include any environment that provides food and beverage services, from restaurants, guest houses, lodges and hotels to companies that provide retail food to industrial catering services. Entrepreneurs could explore opportunities such as home- and office delivery of meals, producing and supplying gourmet products, offering cooking classes and opening restaurants. Subjects FOR EXTENDED CURRICULUM FIRST YEARSecond YEAR Foundation Accommodation Management I Culinary Studies and Nutrition: Theory I Foundation Hospitality Communication I Culinary Studies and Nutrition: Practical I Foundation Hospitality Financial Management I Culinary Studies and Nutrition: Nutrition I Foundation Hospitality Information Systems I Food and Beverage Studies: Theory I Foundation Hospitality Management I Food and Beverage Studies: Practical I Hospitality Health and Safety I (First semester) Service Excellence I (Second semester) fourth year Hospitality Financial Management III Hospitality Industry Law II Hospitality Management Information Systems I Hospitality Management: Theory III Hospitality Management: Retail III Plus two of the following: Accommodation Management III Culinary Studies and Nutrition: Culinary Studies: Theory III Culinary Studies and Nutrition: Nutrition III Culinary Studies and Nutrition: Culinary Studies: Practical III Food and Beverage Operations III Hospitality Events Management I Experiential Learning II (on completion of all theoretical subjects) Third year Culinary Studies and Nutrition: Theory II Culinary Studies and Nutrition: Practical II Culinary Studies and Nutrition: Nutrition II Experiential Learning I Food and Beverage Studies: Theory II Food and Beverage Studies: Practical II Hospitality Communication II Hospitality Financial Management II Hospitality Industry Law I Hospitality Information Systems II Hospitality Management II Plus one of the following: Accommodation Management II Food and Beverage Operations II 17 Subjects for diploma FIRST YEAR Accommodation Management I Culinary Studies and Nutrition: Theory I Culinary Studies and Nutrition: Practical I Culinary Studies and Nutrition: Nutrition I Food and Beverage Studies: Theory I Food and Beverage Studies: Practical I Hospitality Communication I Hospitality Financial Management I Hospitality Management I FIRST SEMESTER Hospitality Health and Safety I Hospitality Information Systems IA SECOND SEMESTER Hospitality Information Systems IB Service Excellence I Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Other requirements: Subjects and practicals: Possible further studies: Weblinks: 18 Second YEAR Culinary Studies and Nutrition: Theory II Culinary Studies and Nutrition: Practical II Culinary Studies and Nutrition: Nutrition II Experiential Learning I Food and Beverage Studies: Theory II Food and Beverage Studies: Practical II Hospitality Communication II Hospitality Financial Management II Hospitality Industry Law I Hospitality Information Systems II Hospitality Management II Plus one of the following subjets: Accommodation Management II Food and Beverage Operations II Third year Hospitality Financial Management III Hospitality Industry Law II Hospitality Management Information Systems I Hospitality Management: Theory III Hospitality Management: Retail III Plus two of the following subjets: Accommodation Management III Culinary Studies and Nutrition: Culinary Studies: Theory III Culinary Studies and Nutrition: Nutrition III Culinary Studies and Nutrition: Culinary Studies: Practical III Food and Beverage Operations III Hospitality Events Management I SECOND SEMESTER Experiential Learning II Pretoria Campus (day classes). January only. Available on request. Please enquire at the department. The following must be submitted before the diploma will be issued: • Wine Service Certificate • Preliminary Wine Course Certificate • Wines of the World Certificate • First-Aid Certificate Students will be required to attend certain activities and practicals in the evenings and on Saturdays and Sundays. Owing to the unique character and requirements of the hospitality industry, it is compulsory for students to work for a required number of weeks, according to the official timetable, at any of the practical training facilities of the Department, regardless of weekends, University holidays or public holidays. Students have to arrange their own transport to and from training facilities that are not situated at the Pretoria and Soshanguve campuses. B Tech, M Tech: Tourism and Hospitality Management. www.sun-city-southarica.com www.southafrica.info/travel/wildlife/gamelodges NATIONAL DIPLOMA: HUMAN RESOURCES MANAGEMENT Recommended subject(s): Minimum duration: Accounting, Business Economics, Business Studies, CAT, Computer Sciences, Economics, Information Technology. Three years Four years for the Extended Curriculum Career description: Personnel officer: Procurement: Placement of advertisements, evaluation of applicants, presentation of induction courses, human resource planning. Personnel officer: Labour relations: Negotiations with labour unions, establishment of and adherence to grievances and disciplinary procedures. Training officer: Compilation and presentation of training programmes. Career opportunities: This programme will be appropriate for people who are employed in positions like personnel officer, personnel manager, training officer, or labour relations officer. Subjects First year extended curriculum Foundation Basic Business Skills Foundation Basic Financial Calculations Foundation English Foundation Industrial Relations I Foundation Personnel Management I FIRST YEAR DIPLOMASecond YEAR diploma (2nd year extended curriculum) (3rd year extended curriculum) Business Management I Labour Law Personnel Management I Business Management II English Management of Training I End-User Computing IA & IB Personnel Management II Plus one of the following: Industrial Relations I Accounting for Personnel Practitioners or Quantitative Techniques (not offered at Polokwane Campus) Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: Third year (4th year extended curriculum) Business Management III Management of Training II Personnel Management III Industrial Relations II Pretoria Campus, eMalahleni and Polokwane Campuses (day classes). January only. Available on request. Please enquire at the department. B Tech, M Tech and D Tech: Human Resources Management. B Tech, M Tech and D Tech: Human Resource Development. B Tech, M Tech and D Tech: Labour Relations Management. 19 NATIONAL DIPLOMA: LOGISTICS Recommended subject(s): Minimum duration: Accounting, Business Economics, Business Studies, Consumer Studies, CAT, Economics, Information Technology. Three years. Four years for the Extended Curriculum Career description: Understanding the sourcing and procurement process to ensure that the right products and services are acquired for the smooth functioning of the business concerned. In addition, to ensure effective order quantities and market related prices. Career opportunities: Buyer; materials manager; warehouse manager; distribution manager or logistics manager. Subjects First year extended curriculum Foundation Basic Financial Calculations Foundation Information Literacy Foundation Logistics and Business Language Skills Foundation Logistics I Foundation life Skills FIRST YEAR DIPLOMASecond YEAR diploma (2nd year extended curriculum) (3rd year extended curriculum) Business Management I Logistics II Purchasing Management I Purchasing Management II Practical Accounting I Business Management II Commercial Law II End-User Computing IA & IB English (A-level) Costing and Estimating Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: 20 Pretoria Campus (day classes). January only. Available on request. Please enquire at the department. B Tech, M Tech and D Tech: Logistics. Third year (4th year extended curriculum) Logistics III Purchasing Management III Business Management III Production Planning and Control I NATIONAL DIPLOMA: MANAGEMENT Recommended subject(s): Minimum duration: Accounting, Business Economics, Business Studies, CAT, Economics. Three years. Four years for the Extended Curriculum. Programme outcomes: Performing administrative tasks in an administrative office. • Knowing the broad economic environment and the role of all sectors. • Applying the fundamentals of computer nomenclature and desktop software, particularly with respect to personal computer hardware and software and the worldwide web. • Managing information, social issues and legal requirements in an enterprise. • Managing resources for the effective and efficient achievements of enterprise goals. • Managing the process of transforming inputs and outputs. • Managing and developing people to contribute constructively to the achievement of the goals of the enterprise. • Initiating and managing change to support growth and survival in a dynamic environment. • Training and supervising culturally diverse administrative staff. • Applying the principles within the enterprise. • Ensuring organisational effectiveness within the enterprise. • Developing a holistic overview and understanding of the establishment and functioning of an enterprise. • Applying the principles of business communication within the workplace. Career opportunities: Positions at supervisory or first-line management level. Subjects First year extended curriculum Foundation Business Communication Foundation Computer Literacy Foundation Principles of Economics (First semester) Foundation Business Finance (First semester) Foundation Human Resource Management (Second semester) Foundation Business Economics and Entrepreneurship (Second semester) Foundation Business Law (Second semester) Foundation Sales Techniques (Second semester) FIRST YEAR DIPLOMASecond YEAR diploma (2nd year extended curriculum) (3rd year extended curriculum) Administrative Management I Marketing I Economics IA & IB Management II Financial Accounting IA & IB End-User Computing IA & IB Management I Plus one of the following subjects Communication: Business Administrative Management II Administration I Financial Management IIA & IIB Presentation and campus: Pretoria and Polokwane Campus (day classes). Intake for the qualification: January only. Approximate first-year class fees: Available on request. Additional costs: Please enquire at the department. Possible further studies: B Tech Management. Third year (4th year extended curriculum) Management III Mercantile Law I Plus one of the following subjects: Industrial Relations I Marketing II The Personnel Function And one of the following: Administrative Management III (year subject) Financial Management IIIA (First semester) Financial Management IIIB (if IIIA was taken in first semester) 21 NATIONAL DIPLOMA: MANAGEMENT SERVICES Recommended subject(s): Minimum duration: Accounting, Business Studies, Computer Science, Economics, Engineering Graphics and Design, Information Technology. Three years. Career description: Management services provide a problem-solving advisory service to all levels of management. Advice is aimed at supporting management, and effectively helping to achieve the organisation’s goals, particularly cost effectiveness, quality and productivity. The management services practitioner offers the management of an organization a wide range of products and services, including work study, organisational development programmes, organizational structuring, value stream mapping and organizational performance management. Career opportunities: Management Services Practitioner; Work Study Practitioner; Business Analyst; Value Chain Consultant. Subjects FIRST YEARSecond YEAR Business Management I Costing and Estimating Organisational Effectiveness I Business Management II Quantitative Techniques I Organisational Effectiveness II English (A-level) End-User Computing IA & IB Operational Research Presentation and campus: Third year Labour Law Business Management III Management Service Practice A & B Organisational Effectiveness III System Analysis and Design A & B Pretoria Campus (day classes). Organisational Effectiveness IIIA and IIIB are offered in the form of evening classes. Intake for the qualification: January only. Approximate first-year class fees: Available on request. Additional costs: Please enquire at the department. Possible further studies: B Tech: Management Services or BTech Project Management. Weblinks: www.saimas.org.za www.productivitysa.co.za 22 NATIONAL DIPLOMA: MARKETING Recommended subject(s): Minimum duration: Accounting, Business Economics, Business Studies, Consumer Studies, CAT, Information Technology. Three years. Four years for the Extended Curriculum. Career description: Marketing is a philosophy, an attitude, a perspective, and a management orientation that stresses customer satisfaction. It is also a set of activities used to implement this philosophy. Thus marketing is all about anticipating and satisfying customer needs. Career opportunities: Typical occupation fields in which you can work: Salesperson, sales manager, product manager, marketing manager, customer services, marketing researcher and advertising. Subjects First year extended curriculum Foundation Basic Financial Calculations Foundation Information Literacy Foundation Life Skills Foundation Marketing and Business Language Skills Foundation Marketing I FIRST YEAR DIPLOMASecond YEAR diploma (2nd year extended curriculum) (3rd year extended curriculum) Marketing I Marketing II Economics IA and IB Consumer Behaviour I Accounting for Marketers I Law for Marketers I Personal Selling I Quantitative Techniques I English End-User Computing IA and IB Presentation and campus: Approximate first-year class fees: Additional costs: Possible further studies: Weblinks: Third year (4th year extended curriculum) Marketing III Sales Management III Marketing Research III Advertising and Sales Promotion I Pretoria, eMalahleni and Mbombela Campuses (day classes). Available on request. Please enquire at the department. B Tech, M Tech and D Tech: Marketing. www.marketingsa.co.za www.samra.co.za www.dsasa.co.za 23 NATIONAL DIPLOMA: OFFICE MANAGEMENT AND TECHNOLOGY Recommended subject(s): Minimum duration: Accounting, Business Economics, Business Studies, CAT, Computer Sciences, Economics, Information Technology. Three years. Career description: This vocational qualification serves as an accessibility and mobility vehicle to all professional sectors in the field of administration. Successful students will be competent in performing administrative functions at an advanced level and it needs to be emphaised that the administrative environment operates within a strong Information Communiction and Technology interface. Career opportunities: With this diploma, you could embark on the following careers: Secretary, personal assistant, administrative manager (of an office); any administrative post your qualification is applicable to; Personal Assistant to the Manager; Information Systems or Computer Operator; Data Processing; Assistant in a Personnel Department; Assistant in the Accountancy Section of an Enterprise; Assistant in the Legal side of a concern or in a Legal Firm, etc. Subjects FIRST YEARSecond YEAR Third year Business Administration I Business Administration II Business Administration III Information Administration I Information Administration II Information Administration III Communication I Communication II Office Management and Technology Practice I Plus one of the following: Plus one of the following subjects Plus two of the following subjects: Financial Accounting IA and IB (if not already passed) if a year subject is (one subject if a year subject is taken) if Legal Practice I (year subject) taken, or two subjects (A & B) if semester not already passed: Mercantile Law I (year subject) subjects are taken: Financial Accounting IA & IIA, IB & IIB Personnel Management I (year subject) Financial Accounting IA & IB Legal Practice I (year subject) Financial Accounting IIA & IIB Legal Practice: Administration of Estates II Legal Practice I (year subject) Mercantile Law I (year subject) Mercantile Law I (year subject) Mercantile Law II (year subject) Mercantile Law II (year subject) Personnel Management I (year subject) Personnel Management I (year subject) Legal Practice: Conveyancing II Personnel Management II (year subject) Legal Practice: Conveyancing II (second semester) Legal Practice: Administration of Estates II (first semester) (A total of at least twelve subjects must be completed to receive the diploma). Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: 24 Pretoria, eMalahleni and Polokwane Campuses (day classes). January only. Available on request. Please enquire at the department. B Tech and M Tech: Office Management and Technology. NATIONAL DIPLOMA: OPERATIONS MANAGEMENT Recommended subject(s): Accounting, Business Studies, Economics, Information Technology, Physical Science. Selection criteria: Admission Points Score (APS): SUBJECT REQUIREMENTS Specifically required subjects: English – home language or first additional language Mathematics or Mathematical Literacy Additional subjects: Any four other subjects with a final score of 12 TOTAL Minimum APS SCORE (with Mathematics and five other subjects, excluding Life Orientation) TOTAL Minimum APS SCORE (with Mathematical Literacy and five other subjects, excluding Life Orientation) MINIMUM PERFORMANCE LEVEL/SCORE 3 3 5 18 20 Assessment procedures: Candidates with a final APS score of 22+ will be admitted to the programme. Candidates with a score of 18-21 will be invited to do the TUT potential assessment (PA) test. Minimum duration: Three years. Career description: Production Management evolved over the years to become Operations Management. As a discipline its main purpose is to convert inputs into products and services. Operations Management is responsible for the management of the whole process to provide products and services to the market place. Career opportunities: Operations Planner; Inventory Controller; Process Engineer; Materials Manager; Operations Manager Subjects FIRST YEARSecond YEAR Financial Principles in Operations Management I Management Principles and Practice I Organisational Effectiveness I Organisational Effectiveness II Operations Management I Operations Management II Operations Management Techniques I Operations Management Techniques II Workplace Dynamics I Presentation and campus: Intake for the qualification: Approximate first-year class fees: A Additional costs: Possible further studies: Weblinks: Third year Organisational Effectiveness III Operations Management Techniques III Operations Management III Operations Management Practice IA & IB Pretoria Campus (First two years/day classes. Third year/evening classes). January only. vailable on request. Please enquire at the department. B Tech: Project Management. B Tech and M Tech: Operations Management. www.lean.org.za www.sapics.org.za www.productivitysa.co.za 25 NATIONAL DIPLOMA: RECREATION MANAGEMENT Recommended subject(s): Minimum duration: Accounting, Business Studies, Consumer Sciences, CAT, Information Technology. Three years. Four years for the Extended Curriculum. Career description: To equip students with relevant knowledge, attitude and skills that will fully enable them to become competent and economically successful recreation managers in the public and commercial sector. To supply the rapid growing recreation industry with competent managers entrepreneurs and researchers. Career opportunities: Recreation Consultant or Entrepreneur; Facilitator of Outdoor Recreation Programmes; Manufacturer/Sales Representative; Recreation Tourism/Guiding; Lecturers; Researcher. Subjects First year extended curriculum Foundation Basic Financial Calculations Foundation Information Literacy Foundation Life Skills Foundation Recreation Management and Business Language Skills Foundation Recreation Management I FIRST YEAR DIPLOMASecond YEAR diploma (2nd year extended curriculum) (3rd year extended curriculum) Sport Didactics and Coaching I Amenity Horticulture II Amenity Horticulture I Community Recreation Management II Community Recreation Management I Commercial Recreation Management II Commercial Recreation Management I Outdoor Recreation II Leisure and Tourism I Experiential Learning II Outdoor Recreation I Experiential Learning I Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: 26 Pretoria Campus (day classes). January only. Available on request. Please enquire at the department. B Tech: Recreation Management. Third year (4th year extended curriculum) Amenity Management III Community Recreation Management III Commercial Recreation Management III Experiential Learning III NATIONAL DIPLOMA: RETAIL BUSINESS MANAGEMENT Recommended subject(s): Minimum duration: Accounting, Business Economics, Business Studies, Consumer Studies, Economics. Three years. Four years for the Extended Curriculum. Career description: Understanding and utilising the techniques and methods for receiving products, warehousing, displays and shop floor layout and the provision of additional services in the store, to ensure customer interest and satisfaction. Managing a retail outlet or any division thereof, from merchandising to displays and the overall management of the whole store. Career opportunities: Merchandising; Sales Representatives for Retail Suppliers and Wholesalers. Subjects First year extended curriculum Foundation Basic Financial Calculations Foundation Information Literacy Foundation Life Skills Foundation Retail and Business Language Skills Foundation Retail Business Management I FIRST YEAR DIPLOMASecond YEAR diploma (2nd year extended curriculum) (3rd year extended curriculum) English (A level) Retail Business Management II Retail Business Management I Business Management II Business Management I Logistics II Personal Selling I Consumer Behavior II Practical Accounting I End-User Computing IA and IB Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: Weblink: Third year (4th year extended curriculum) Retail Business Management III Shopping Centre Management I Business Management III Industrial Relations II Pretoria Campus (day classes). January only. Available on request. Please enquire at the department. This programme is only offered up to National Diploma level. www.dsasa.co.za 27 NATIONAL DIPLOMA: SPORT MANAGEMENT Recommended subject(s): Minimum duration: Accounting, Business Studies, Consumer Studies, Life Sciences. Three years. Four years for the Extended Curriculum. Career description: Sport management involves training in skills, strategies and knowledge in order to manage clubs, facilities, events and academies, as well as the marketing of sport activities or equipment and organising sport programmes. This is applicable to all levels of participation in sport. Career opportunities: Adventure sport and recreation, club management, event management, sport development, sport marketing, sport retail, sport tourism or government institutions. Subjects First year extended curriculum Foundation Basic Financial Calculations Foundation Information Literacy Foundation Life Skills Foundation Sport Management and Business Language Skills Foundation Sport Management I FIRST YEAR DIPLOMASecond YEAR diploma (2nd year extended curriculum) (3rd year extended curriculum) Sport Management I Sport Management II Sport and Physical Recreation Studies ISport and Physical Recreation Studies II Marketing I Marketing II End-User Computing IA & IB Public Relations II Public Relations I Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Possible further studies: 28 Pretoria Campus (day classes). January only. Available on request. Please enquire at the department. B Tech: Sport Management. Third year (4th year extended curriculum) Sport Management III Sport and Physical Recreation Studies III Personal Selling I Consumer Behaviour I NATIONAL DIPLOMA: TOURISM MANAGEMENT Recommended subject(s): Minimum duration: Accounting, Business Economics, Business Studies, Consumer Studies, Computer Sciences, Economics, Geography, History, Life Sciences, Physical Science. Three years. Career description: On completing the qualification, a tourism practitioner will be able to do the following in a professional manner: Provide information and advice concerning destinations, handle all travel arrangements, and market destinations and professional services profitably. Career opportunities: Career opportunities depend on your interest and could be: travel agents (retail); tour operators (inbound and outbound); incentive travel; meeting and convention planning; airlines (reservation fares, marketing, etc.); car-rental (reservations, marketing sales, etc.); cruise lines (reservations, administration, marketing, etc.); guest services (accommodation, recreation, sightseeing tours, etc.); tourism information services; man-made attractions (guiding and administration); education and training; and various opportunities for the entrepreneur. Subjects FIRST YEARSecond YEAR Tourism Development I Tourism Development II Travel and Tourism Management I Travel and Tourism Management II Travel and Tourism Practice I Travel and Tourism Practice II Marketing for Tourism I Law for Tourism I End-User Computing I Marketing for Tourism II Plus one of the following: French, German and Spanish (not offered at Mbombela Campus) Third year Tourism Development III Travel and Tourism Management III Travel and Tourism Practice III Tourism Management Practice II Presentation and campus: Intake for the qualification: Approximate first-year class fees: Additional costs: Pretoria and Mbombela campuses (day classes). January only. Available on request. Compulsory field trips are scheduled in the training period. These field trips form an integral part of the programme content at different levels of study. The cost of the field trips normally includes all expenses, excluding those of a personal nature. Students will be fully informed in this regard. Possible further studies: B Tech: Tourism Management. M Tech: Tourism and Hospitality Management. Weblinks:www.southafrica.net www.tbcsa.org.za 29 Tshwane University of Technology Faculty of Management Sciences www.tut.ac.za