BUAD 831 – Fall 2009 – Wednesday 6:00-8:45 (Section 051 – Arsht Hall)
Operations Management & Management Science
University of Delaware
Instructor:
Office:
Telephone:
E-mail:
Darwin J. Davis
Alfred Lerner Hall 204
Office (302) 831-1789 (Phone/Voice Mail)
dd@udel.edu
Office Hours:
Tuesday 12:30-1:30 pm
Thursday 12:30-1:30 pm
and by appointment
COURSE MATERIALS
Text: Pearson Custom Business Resources: Managing Operations – 1st Edition, BUAD831 –
Operations Management and Management Science, text compiled by Darwin J. Davis,
PhD, University of Delaware. This text is available at the University Bookstore and
Lieberman’s Bookstore.
Class Materials: Files containing PowerPoint presentations and other transparencies used in
the class can be accessed on the class website as explained in the box below.
You are strongly encouraged to print the materials required for each class
and bring them to class with you.
Instructions for accessing the course web site will be handed out in the first class.
PREREQUISITES
Students should be competent in the use of spreadsheets and have a basic knowledge of
statistics. Typically, BUAD820 should be completed prior to enrolling in this course.
LEARNING OBJECTIVES
1. To gain an understanding of the role of the operations function in developing and maintaining
competitive service and manufacturing organizations.
2. To develop skills in using quantitative models and other techniques used to analyze operations
problems.
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BUAD 831 – Fall 2009 – Wednesday 6:00-8:45 (Section 051 – Arsht Hall)
Operations Management & Management Science
University of Delaware
GRADING
Grades will be assigned based on total points earned at the end of the semester relative to the
distribution of the class, and by the overall performance of the class.
Exam 1 (Individual)
Exam 2 (Individual)
Group Project 1 (Linear Programming)
Group Project 2 (Decision Analysis)
Group Project 3 (Inventory Planning)
Group Project 4 (Capacity Analysis)
Points
80
80
25
30
25
35
275
EXAMS
There will be two exams during the semester. The second exam is not cumulative, that is, it
relates to the topics covered after the first exam. The second portion of the course involves
several formulas. A formula sheet containing any important formulas we have covered will be
included with the second exam. The formula sheet and a calculator are the only materials
allowed for use during exams. All other materials must be left at the front of the room or in a
closed book bag under your desk. During an exam, the use of books or notes (in any form) is
prohibited. Sharing a calculator is expressly prohibited. The use of a cell phone, even as a
calculator, is prohibited. Cell phones are to be turned off during the exam. It is your
responsibility to bring your own calculator and pens or pencils. Exams will include both
conceptual and quantitative questions and will be a mixture of short essay, show your work,
and multiple choice questions. To be prepared for the exams, you are encouraged to keep up
with the reading material, review and practice problems worked in class, and practice working
some of the problems in the text. Exams are to be an individual effort.
GROUP PROJECTS
Students will complete four group projects. Please choose your own groups for the group
projects. There should be 3 to 5 members per group. Groups need not be the same for all
projects. If you are having difficulty finding a group, please notify me before the end of the
second class.
Under some circumstances groups smaller than three may be allowed. Any such exceptions
must be approved by the instructor to avoid a 10% point reduction. A request for an exception
should be communicated to the instructor by the day the project assignment is distributed in
class.
As teams complete the group projects, the instructor will answer questions relating to the
content of the course and questions relating to unclear or ambiguous language in the case.
Please do not ask the instructor to read through your paper prior to turning it in or to indicate
whether or not your analysis is correct.
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BUAD 831 – Fall 2009 – Wednesday 6:00-8:45 (Section 051 – Arsht Hall)
Operations Management & Management Science
University of Delaware
E-MAIL DISTRIBUTION LIST
Occasionally I will use a class e-mail distribution list or the UD PO Box system to send
messages to the entire class. To receive messages with either of these methods you will need to
either check your UD email account or forward incoming messages to another account you
prefer to use. If you would like to forward your university e-mail to another e-mail address,
you can go to the following web address for help: http://www.udel.edu/help/ click on “E-mail
help” then click on “Forward e-mail to another account” and follow the directions.
E-MAIL
Occasionally valid e-mail is incorrectly directed to my junk e-mail folder. As I receive
enormous quantities of junk e-mail, every few days I use the search function to search subject
lines for 831 rather than reviewing individual messages in the junk folder. To reduce the
chance of my deleting an e-mail from you, please start the Subject line of any messages you
send with 831.
ACADEMIC INTEGRITY
I take academic integrity seriously. You are expected to maintain high standards of academic
integrity in all aspects of your work in this course. You are expected to know and understand
the University of Delaware Code of Conduct as stated in the student handbook (see Code of
Conduct: Section A - Academic Honesty at http://www.udel.edu/stuguide/09-10/code.html) and
conduct yourself in accordance with this code in all aspects of your work in this course.
Individual Work
When you take an exam, it is expected that all work on the exam is your individual work (no
collaboration with anyone else, and no observation or use of another person’s work) and that it
demonstrates what you have learned without the use of unauthorized resources such as books,
notes in any form, etc. Prior to the time of an exam, it is fine to study together, work end-ofchapter problems together, and so forth. But actually taking the exam must be your individual
effort with no actions or behaviors which would violate the Code of Conduct.
Group Work
For group projects, the paper turned in is expected to be the work product of that group. Group
projects are expected to be completed by the members of the group without collaboration
among groups. For example, sharing or discussing ideas, methods, results, or other work
product is appropriate with your group members, but is not appropriate with individuals outside
of your group.
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BUAD 831 – Fall 2009 – Wednesday 6:00-8:45 (Section 051 – Arsht Hall)
Operations Management & Management Science
University of Delaware
The schedule below gives the due dates for the group projects as well as the exam dates. It also
gives an approximate schedule of when topics will be discussed in class and associated reading
assignments.
Date
Topic
Introduction (Competing
Wednesday with Operations)
9/2
Linear Programming
Reading Assignment
Due
Pages 2-8
Page 33 - top of page 43
More Introduction
Wednesday
9/9
(Competing with Operations;
& Process Strategy)
Pages 9 - 18
Pages 58-66 & 71-77
Other Material:
In-class bakery video
Linear Programming
Sales & Operations
Wednesday Planning
9/16
Linear Programming
Page 91 – top of page 107
Wednesday
Linear Programming
9/23
Wednesday Project Management
9/30
Supply Chain Strategy
Wednesday
10/7
Pages 124 - 140
Page 167 – bottom of 172,
bottom of 176 - middle of 179,
bottom of 189 - middle of 199.
Review
Wednesday
10/14
EXAM 1
Page 4
Group Project 1 Linear Programming
BUAD 831 – Fall 2009 – Wednesday 6:00-8:45 (Section 051 – Arsht Hall)
Operations Management & Management Science
University of Delaware
Date
Topic
Decision Making
Pages 216-219, 222,
bottom of 224–238.
Orion Controls Case
Pages 431 - 434.
Forecasting
Forecasting – no reading
Wednesday
10/21
Wednesday
10/28
Wednesday
11/4
Reading Assignment
Inventory Management Pages 241 - 260,
(Independent Demand)
284 - 285 (Parts Emporium).
Special Inventory
Models
Pages 290 – 292.
Resource Planning
(Dependent Demand)
Page 302 - top third of page
321, pages 323 – 325.
Lean Systems
Page 347 – middle of 356,
360 – 365.
Wednesday
11/11
Constraint Management Pages 373 – 382,
middle of 385 – 395,
409 (Fitness Plus).
Wednesday
11/18
Due
Waiting Lines
Pages 412 – bottom of 423,
425 – 426.
Simulation
Simulation - no reading
Group Project 2 Decision Analysis
Due Saturday 11/14
by 8:00 p.m.
Group Project 3 –
Inventory Planning
National Cranberry Coop. Case
Pages 435 - 444.
Review
Wednesday
11/25
Wednesday
12/2
Thanksgiving Break
EXAM 2
Discuss process diagrams, simulation and capacity analysis
Wednesday
in the context of the National Cranberry Cooperative Case.
12/9
Consulting time for groups working on final projects.
Wednesday
12/16
FINAL PROJECT DUE
Page 5
Group Project 4 Capacity Analysis