Where
For
Help?
Xerox Benefit Center
Xerox PeopleNet
1-888-979-9961
http://www.xpn.xerox.com/
Help Desk: 8*223-9456 / 1-888-423-9456 (M-F 8-5 ET)
HR Ops Managers (Prompt #9)
• Performance Management
• Policy Violation
HR Representatives (Prompt #8)
Administrative Record Changes
Adoption Assistance
Death Notification
Leaves of Absence
Internal Offer Letters
NEETR Time Reporting Assistance
Pay Inquiry
Promotion Processing
Records/File Request
Subpoenas
Termination Processing
Vacation/Holiday Inquiries
Time Reporting Via Phone
For Non-Exempt Employee Use ONLY to Report
Exception Time in NEETR
http://resources.hewitt.com/xerox/
Automated response system available 24 hours a day;
XBC representatives available 9AM-6:00PM (ET) M-F
Health and Welfare Benefits
SSN + Benefits Password Required
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Verifier
http://www.theworknumber.com
1-800-367-5690
Resource for banks, landlords or lending institutions
as authorized by the employee.
Xerox Company ID: 10769
Xerox Staffing Administration Center
1-866-802-8178
FAX: 8*736-2096 or 1-972-420-2096
staffingadmincenter@xerox.com
• External Offer Support
• Temp to Perm Offer Support
Talent Acquisition Service Center
• Intern/College Program Administrative Support
college@xerox.com
• New Hire Onboarding and Orientation
talentacquisition@xerox.com
Disability / FMLA
Health International / SHPS
1-800-438-3501
Disability Reporting
Disability Medical Case Management
Family/Medical Leave Reporting (FMLA)
Prudential
1-800-225-4271
Disability Eligibility
Disability Entitlement
Disability Payments
Return to Work/Job Search Coordinator
New Hire LTD Plan
Extended Disability Plan - Post 29-Mo Assistance
Transfers or Withdrawals
Distributions
Retirement Projections
RIGP, 401(k) & ESOP, balances if applicable
RIGP, 401(k) & ESOP, beneficiary forms if applicable
Stock Options
SSN + Stock PIN # Required
1-877-771-2554
Smith Barney
Xerox Facts
Via 1-888-979-9961 Menu
8*227-5006 / 1-888-228-2814
Verification of Employment
1-888-979-9961
Employee
For information and to request authorization codes.
Listen for the “Employment Verification” prompt.
Benefit Allowance
Benefit Enrollment
Change of Life Circumstance
COBRA
Dental Coverage
Dependent Care Account
Dependent Coverage
Disability Coverage (Enrollment)
Health Care Account
Life Insurance Coverage
Medical Coverage
Vision Coverage
Pension and Savings Benefits
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SSN + Payroll PIN # Required
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Bank Savings
Change PIN Number
Direct Deposit
Payroll Earnings
Vacation Deferrals
myWebBoard
Pay, Benefits & Career
• View Pay Statement
• W2 Reprints
Financial Services
http://xww.financialservices.naf.world.xerox.com/
Internal Mail: 0801-55A
8*227-4500 or 1-800-742-1473
For AMEX (Corporate Credit Card) and
E-Pay (Electronic Expense Reporting) Inquiries
Contact: epay@xerox.com
For Check Request or
Purchase Order Vendor Payments Assistance
Email: customercare@xerox.com
For iProcurement Assistance
Click: helpdesk.iprocurement@xerox.com
Auto Equity
http://xww.financialservices.naf.world.xerox.com/auto/
or http://www.xrxgsn.com/ (Library 1749)
Contact: autoequity@xerox.com
Travel
Travel Online
1-888-679-0115
AMEX Travel Agency
1-877-620-7222
Update Name and Address
Update Education Information
Update Emergency Contact
Update Personal History
Update W-4 Tax Information
View Policies
View Personal Data
View Job/Salary Data
View Pay Statement
Elect Electronic Only Pay Statement
Open Job Posting Search
Occasional Absence (Non-Exempt)
Vacation Deferral
This listing is only a sampling of what is available.
Xerox Employee Assistance
Work/Life Programs
SSN + Benefits Password Required
• 401(k) Fund Performance, Loans, Savings,
8*227-6901 or 1-800-771-7712
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Go
8*736-5902 or 1-800-428-2203
Support XNA, BGO/XOG, XGS and XGS Inc.
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Human Resources Service Center
usa.dallas.human.resource.center@xerox.com
FAX: 8*736-3401/02 or 972-420-3401/02
1301 Ridgeview Drive, Lewisville, TX 75057
Internal Mail: R382-470
Customers can access the HRSC between the hours of
8AM and 4PM in their respective time zones.
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XEAP
1-800-USA-XEAP
Counseling
Financial Crisis
Mental Health
Substance Abuse
Elder Care
1-800-872-9327
Teen Talk
1-800-242-TEEN
LifeCycle Assistance
1-800-638-1926
• Child Care Subsidy
• Extended Household Health Care
• Mortgage Assistance (first time home buyers)
Life Works
1-800-635-0606
Childcare resource and referral, adoption
counseling, parenting and school issues, school
and college selection help, self-help for dealing with
life's changes and stress.
ConSern Loans for Education
1-800-SOS-LOAN
Educational loans- parochial, private elementary
and secondary schools, college and post grad.
Adoption Assistance
Refer to HR Policy 504.1 regarding financial
assistance.
Mortgage Program
1-800-644-8083
Employee loan program.
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Other Services
Credit Union, Xerox Federal
1-800-932-8222
http://www.xfcu.org/
Ethics Helpline
1-866-XRX-0001
Home Buyer’s Program
Http://xerox.homebuyerassist.net
Violence in the Workplace Helpline
1-866-482-7928
Worker’s Compensation
1-800-753-5331
Managers Only: To report work-related injury or
illness.
Intelnet telephone numbers should be used, when available, whenever an employee is calling from within a Xerox location in support of Xerox financial objectives.
This WebBoard resource is available at http://xww.internal.world.xerox.com/Insight/customimages/YouandXerox/docs/Where_Do_I_Go_For_Help.doc.
HRSC: 9/12/2005