G l o b a l E n t r e p r e ne ur s hi p M o n i t o r 2 0 1 0 T he N e t he r l a nd s The emergence of an entrepreneurial society Chantal Hartog Jolanda Hessels André van Stel Sander Wennekers Zoetermeer, August 2011 ISBN: 978-90-371-1028-9 Order number: A201108 Price: € 50.- This report is part of the research programme SMEs and Entrepreneurship, which is financed by the Netherlands Ministry of Economic Affairs, Agriculture and Innovation. All the EIM research reports are available on the website www.entrepreneurship-sme.eu. The responsibility for the contents of this report lies with EIM bv. Quoting numbers or text in papers, essays and books is permitted only when the source is clearly mentioned. No part of this publication may be copied and/or published in any form or by any means, or stored in a retrieval system, without the prior written permission of EIM bv. EIM bv does not accept responsibility for printing errors and/or other imperfections. Contents 1 Introduction 5 1.1 The Global Entrepreneurship Monitor (GEM) 5 1.2 The entrepreneurial process 6 1.3 The GEM Adult Population Survey (APS) 1.4 Ten years GEM Netherlands 10 1.5 The Dutch GEM Report 2010 11 2 The state of entrepreneurship in 2001 and 2010 13 2.1 Introduction 13 2.2 Historical perspective 13 2.3 Profile of entrepreneurship in 2001 and 2010 15 2.4 Discussion, conclusions and recommendations 22 3 Entrepreneurial attitudes, perceptions & intentions 27 3.1 National entrepreneurial attitudes 27 3.2 Individual entrepreneurial perceptions 29 3.3 Start-up intentions 33 3.4 Conclusions 37 4 Entrepreneurial activity 39 4.1 Total early-stage Entrepreneurial Activity (TEA) 39 4.2 Incumbent entrepreneurship 49 4.3 Entrepreneurial exits 51 4.4 Conclusions 53 5 Entrepreneurial aspirations 55 5.1 High-growth entrepreneurship 55 5.2 Innovative entrepreneurship 58 5.3 International entrepreneurship 61 5.4 Conclusions 63 6 Informal investment activity in the Netherlands 65 6.1 Recent developments in informal investment activity in the Netherlands 65 6.2 Determinants of informal investment activity 70 6.3 Conclusions 72 7 Role models and entrepreneurship 75 7.1 Presence of role models 75 7.2 Significance of role models 76 7.3 Relationship with role model 78 7.4 Characteristics of individuals who are influenced by role models 79 7.5 Conclusions 82 References 8 83 3 1 Introduction 1.1 The Global Entrepreneurship Monitor (GEM) H i st o ry The Global Entrepreneurship Monitor (GEM) is a research program executed annually with the aim to obtain internationally comparative high quality research data on entrepreneurial activity at the national level. This academic research consortium started as a partnership between the London Business School and Babson College in 1999 and began with 10 participating countries in this same year. Over the years GEM has expanded to comprise 60 economies in 2010. Currently, GEM is the single largest study of entrepreneurial activity in the world. The GEM research program provides a harmonized assessment of the level of national entrepreneurial activity and conditions to which it is subject for all participating countries. In 2010, the Netherlands participated in GEM for the tenth time since its enrolment in 2001. T h e r o le o f en tr e pr en eur sh i p i n ec on om ic d ev e lo p me nt Although it is widely acknowledged that entrepreneurship is an important force shaping a country's economy, the understanding of the relationship between entrepreneurship and economic development is still far from complete. The quest to unravel this complex relationship has been hampered particularly by a lack of cross-national harmonized data on entrepreneurship. Since 1999, the GEM Research program has sought to address this by collecting relevant cross-national harmonized data on an annual basis. GEM focuses on three main objectives: − To measure differences in the level of entrepreneurial activity between countries − To uncover factors determining national levels of entrepreneurial activity − To identify policies that may enhance the national level of entrepreneurial activity. In addition to these three main objectives GEM's goal is to study the contribution of entrepreneurship to national economic growth. Traditional analyses of economic growth and competitiveness have tended to neglect the role played by new and small firms in the economy. GEM takes a comprehensive approach and considers the extent of involvement in entrepreneurial activity within a country, identifying different phases of entrepreneurship and stages of a country's economic development level. As far as the phases of entrepreneurship are concerned, GEM distinguishes between potential entrepreneurship, prospective entrepreneurship, early-stage entrepreneurship (which can be split into nascent entrepreneurship and new/young business entrepreneurship), established business entrepreneurship, entrepreneurial exit and entrepreneurial reengagement. The role and nature of entrepreneurship are considered to differ according to a country's stage of economic development. Three major stages of economic development can be identified (ordered from least developed to most developed): (1) factor-driven economies which are based primarily on the extraction of natural resources; (2) efficiency-driven economies in which industrialization and increasing scale-intensity are the major drivers of development; and (3) innovation-driven economies in which the service sector strongly expands and the in- 5 dustrial sector evolves in terms of variety, R&D and knowledge intensity, see figure 1.1 Figure 1 Characteristics and key development focus by stage of economic development Source: Kelley, Bosma and Amorós (2011). It should be noted that elements of all three principal stages of economic activity are present in all national economies, whether factor-driven, efficiency-driven or innovation-driven. However their relative prevalence - and their contribution to economic development - may vary. A nation could be marked as primarily factordriven, efficiency-driven or innovation-driven depending on the activities that are most significant for a nation's economic development. We follow the Global Competitiveness Report (GCR) proposition to classify a country into a certain stage of economic development on the basis of its level of per capita income (Schwab, 2010). See table 1 for the precise income thresholds. Table 1 Income thresholds for establishing stages of economic development Stage of economic development GDP per capita (in US$) Stage 1: Factor-driven < 2,000 Transition from stage 1 to stage 2 2,000 - 3,000 Stage 2: Efficiency-driven 3,000 - 9,000 Transition from stage 2 to stage 3 Stage 3: Innovation-driven 9,000 - 17,000 ≥ 17,000 Source: The Global Competitiveness Report (GCR) 2010-2011 (Schwab, 2010). 1.2 The entrepreneurial process Entrepreneurial activity is best seen as a process rather than a single time event. We make use of the entrepreneurial process2 life cycle model depicted in figure 2. 6 1 These phases correspond to the classification of the World Economic Forum (WEF) into factordriven, efficiency-driven and innovation-driven economies, presented in the Global Competitiveness Reports (GCRs). 2 Also known as the ‘entrepreneurial engagement ladder’ (Van der Zwan, Thurik and Grilo, 2010). Various phases (or engagement levels) in the entrepreneurial process can be distinguished as follows. − Potential entrepreneur: Individuals differ in the extent to which they consider themselves capable of setting up a firm and in the extent to which they recognize actual opportunities for setting up a firm. Those individuals who believe they have the skills, knowledge and expertise to set up their own firm and/or perceive good opportunities for setting up a firm are considered to be part of the pool of potential entrepreneurs. − Prospective entrepreneur: When individuals have actual start-up intentions (in the near future) they are labeled prospective or pre-nascent entrepreneurs. Next, the cycle refers to individuals who are on the point of committing resources to start a business they expect to own themselves (nascent entrepreneurs), and when they currently own and manage a new/young business (new/young business entrepreneurs). − Total early-stage Entrepreneurial Activity: The aggregate of the prevalence of nascent entrepreneurs and that of owner-managers of new/young businesses is referred to as Total early-stage Entrepreneurial Activity (TEA). More precisely, the group of nascent entrepreneurs refers to individuals within the adult population (18-64 years of age) who are actively involved in their own new firm start-up, as full- or part-time owner and for whom no salaries or wages have yet been paid for over three months. The group of new/young business entrepreneurs refers to individuals who are, as owner and manager, actively involved in operating a business that is less than 42 months old and which has paid salaries or wages for between 3 and 42 months.1 Figure 2 The entrepreneurial process * A reassessment may be implicit or explicit and continual or incidental. Note also that a reassessment can take place at any time after the birth of the firm. Source: EIM/GEM. 1 It should be noted that if a person is both a nascent entrepreneur and a young business owner, this person is counted as one active person in the adult population when calculating TEA. 7 Once an individual has become an owner-manager of a new business, the stylized model in figure 2 acknowledges two distinct further steps in the entrepreneurial process: survival and reassessment. − Established business owner: During the survival step, also known as the step of persistence or consolidation, the owner-manager of a new/young business becomes the owner-manager of an established business (EB), which is defined as a business of more than 3.5 years old. The final step on the entrepreneurial engagement ladder (reassessment) may take place either before or after a new/young firm has become an established business. − Exiting entrepreneur: Eventually any owner-manager will exit a business, either with business closure or business continuance (e.g. when the business is transferred to another business owner). − Reengaging entrepreneur: Some of the exited entrepreneurs may reengage in the entrepreneurial process and again enter one of the earlier phases. Note that figure 2 represents the general entrepreneurial process. This does not mean that there are no exceptions. It may, for instance, be the case that an individual becomes a nascent entrepreneur without having had concrete start-up intentions. It may also be the case that an individual suddenly acquires an existing business, older than 3.5 years or not. Another possibility is that someone suddenly becomes co-owner of a business that just started. 1.3 The GEM Adult Population Survey (APS) The main survey conducted within the GEM research program is the Adult Population Survey (APS). The GEM APS data collection covers the complete life cycle of the entrepreneurial process. GEM data are collected using a standardized telephone survey in all participating countries, involving approximately 2,000 or more respondents per country. The data are re-weighted by the actual distribution of a country's population in terms of age, gender, educational level and (if possible) region to make them representative for a country’s adult population (18-64 years of age). P a rt i c ipa t in g c ou nt r ie s i n GE M AP S 20 1 0 In the 2010 GEM APS, research was conducted in 60 economies across the globe with a high variation in terms of economic development. Among this number there are 26 OECD1 member countries and 17 Member States of the European Union, see table 2. The countries are classified according to the three major stages of economic development: factor-driven economies, efficiency-driven economies and innovation-driven economies. The sample size (the number of surveyed persons aged between 18-64 years) for each participating country is also presented in table 2. As far as the Netherlands is concerned 2,359 individuals between 18 and 64 years of age were interviewed in 2010. The sample size ranges from 1,010 in the Azores to 26,386 in Spain. The average sample size equals 2,791 and the median is 2,002. 1 8 Organisation for Economic Cooperation and Development. Table 2 Participating countries in the GEM Adult Population Survey (APS) 2010 Countries Member OECD Member EU Sample size Angola* no no 2,131 Bolivia no no 3,524 Egypt* no no 2,769 Ghana no no 2,437 Guatemala* no no 2,280 Iran* no no 3,345 Jamaica* no no 2,287 Pakistan no no 1,980 Saudi Arabia* no no 1,957 Uganda no no 2,265 Vanuatu no no 1,112 West Bank & Gaza Strip no no 1,992 Zambia no no 2,011 Argentina no no 1,700 Bosnia and Herzegovina no no 2,000 Brazil no no 1,997 Chile* yes no 6,236 China no no 3,677 Colombia no no 11,025 Costa Rica no no 2,003 Croatia* no no 1,614 Ecuador no no 2,077 Hungary* yes yes 2,000 Latvia* no yes 2,001 Macedonia no no 2,002 Malaysia no no 2,004 Mexico yes no 2,525 Montenegro no no 2,000 Peru no no 2,108 Romania no yes 1,669 Russia no no 1,736 South Africa no no 2,800 Taiwan* no no 2,001 Trinidad & Tobago* no no 1,826 Tunisia no no 1,999 Turkey yes no 2,401 Uruguay* no no 1,635 Factor-driven economies (13) Efficiency-driven economies (24) 9 Countries Member OECD Member EU Sample size Australia yes no 1,705 Azores no no 1,010 Belgium yes yes 1,578 Denmark yes yes 1,957 Finland yes yes 2,006 France yes yes 1,607 Germany yes yes 5,552 Greece yes yes 1,996 Iceland yes no 1,684 Ireland yes yes 2,000 Israel yes no 2,007 Italy yes yes 2,995 Japan yes no 1,906 Korea yes no 2,001 Netherlands yes yes 2,359 Norway yes no 1,528 Portugal yes yes 2,002 Slovenia yes yes 3,012 Spain yes yes 26,386 Sweden yes yes 2,271 Switzerland yes no 1,619 United Kingdom yes yes 2,291 United States yes no 2,880 Innovation-driven economies (23) * Country in transition to next stage. Source: EIM/GEM. 1.4 Ten years GEM Netherlands This report marks ten years of GEM research in the Netherlands. In particular, it compares the entrepreneurial achievements of the Netherlands anno 2010 with those reported in the first Dutch Global Entrepreneurship Monitor entitled 'The Long Road to the Entrepreneurial Society; Global Entrepreneurship Monitor 2001 The Netherlands' (Bosma, Stigter and Wennekers, 2002). The analysis shows that a great deal of progress has been made in the past decade. In particular, both early-stage and incumbent rates of entrepreneurial activity are now structurally higher than ten years ago. There are also signs that a more entrepreneurial culture is slowly replacing the previously dominant job culture. In that sense it seems justified to speak of an emerging entrepreneurial society in the Netherlands. Even so, some weaknesses remain. In particular, the rates of product innovation and business innovation are still quite modest in comparison with other innovation-driven economies. Accordingly, some related challenges on the road to an entrepreneurial society lie ahead. 10 1.5 The Dutch GEM Report 2010 This report is organized as follows. Chapter 2 discusses the state of entrepreneurship in the Netherlands in 2010, as compared with 2001 and also viewed from an international comparative perspective. In a final section the chapter evaluates the progress made by the Netherlands in the past decade, while drawing on relevant findings in all chapters of the present report. The subsequent three chapters describe the annual developments in the Netherlands over the past years for respectively entrepreneurial attitudes, perceptions and intentions (chapter 3), entrepreneurial activity (chapter 4) and entrepreneurial aspirations (chapter 5). In these chapters, Dutch entrepreneurial attitudes, activities and aspirations in 2010 are also viewed from a global perspective by benchmarking Dutch levels to innovation-driven economies, OECD countries and EU Member States. Chapter 6 and 7 each zoom in onto specific topics. Chapter 6 pays attention to informal investment activity. Finally, chapter 7 provides insight in the role that role models play in entrepreneurship. 11 2 The state of entrepreneurship in 2001 and 2010 2.1 Introduction This chapter views the state of entrepreneurship in the Netherlands anno 2010 from a historical perspective. Section 2.2 shows how, after a long period of decline of entrepreneurship in the Netherlands from at least the year 1900 onwards, the mid 1980s marked the beginning of a revival which has continued up to this day. Section 2.3 elaborates the state of entrepreneurship reached anno 2010, and compares it with the situation in 2001 as described in the first GEM Netherlands report (Bosma, Stigter and Wennekers, 2002). Specifically this section first discusses the absolute changes in several key indicators for the Netherlands, and then goes on to analyze the changes in the relative position of the Netherlands compared to a large benchmark group of innovation-driven economies. Finally, section 2.4 deals with the entrepreneurial strengths and weaknesses of the Netherlands anno 2010. This discussion draws on the major findings of the present report as well as on other relevant insights from literature. 2.2 Historical perspective T h e lon g d ec l in e Available time series as well as cross-sectional data suggest that, for the most developed economies, the process of long term economic development since the Industrial Revolution has implied a systematic and strong decline of the selfemployment rate in total employment (Wennekers, Van Stel, Carree and Thurik, 2010). The exact data differ between individual countries but the stylized fact of a 'long decline' in the rate of self-employment seems beyond doubt. For the Netherlands, the available data show a decline of self-employment in total employment (including agriculture) from slightly above 25% in 1900 to around 10% in 1980 (Wennekers and Folkeringa, 2002). In the USA this long decline started reverting in the early 1970s but in several European countries, including the Netherlands, the decline of self-employment continued until the mid 1980s. This continued decline may have been part of a more comprehensive syndrome of stagnation. In fact, in the late 1970s and early 1980s the Dutch economy was characterized by a combination of stagflation, a high government deficit, low labor participation and low business profitability as well as a low point in business ownership. Subsequently, in 1982, the Netherlands was hit by a severe recession and the economy dropped to a very low level. Things at the time could hardly have been worse but fortunately they improved significantly in subsequent years. T h e r ev i va l of en t re p ren eu rs h ip ( 1 98 5- 20 01 ) In fact, during the twenty years since the deep recession of 1982 and the ensuing trilateral agreement between the employers' organizations, the labor unions and the government, the Netherlands accomplished a great deal "in terms of wage moderation, the pruning of social security, enhanced labor market flexibility, tax reform, improved functioning of markets and the promotion of entrepreneurship and competition" (Bosma et al., 2002). Consequently, in the 1990s the macro-economic performance of the Dutch economy was again remarkably vital. Furthermore, the percentage of independent entrepreneurs in the labor force (excluding agriculture) finally started increasing, from 7.8% in 1985 to 10.3% in 13 20011. As early as in 1999 this macro-economic success gained wide attention from policy makers in other countries who referred to it in terms of a "Dutch cure" and/or "Dutch delight" (see The Economist, May 22nd 1999, page 97). E nt re p r en eu rsh i p i n 200 1 : a pa ra do x In spite of the improved economic performance of the Netherlands, the research carried out for the Global Entrepreneurship Monitor 2001 (Bosma et al., 2002) presented some puzzling results. First, the prevalence of nascent entrepreneurship was found to be low relative to the rate reported by most other countries participating in GEM (see section 2.3.2 for more details). At the same time, attitudes towards entrepreneurship in the Netherlands were found to be quite favorable, certainly when compared to twenty years earlier. In 2001 entrepreneurs were again2 well respected in the Netherlands and were often even admired for their initiative, courage and success. The willingness to pursue entrepreneurship as a personal career goal however, was found to be relatively weak particularly among graduate students. As put by some of the experts interviewed for the GEM 2001 report the Netherlands was at the time, still characterized by a job culture. Probably related to this, it was also noted by the experts that failing was still not regarded as a 'learning experience'. Nevertheless, among young people job churning did now seem to be well accepted. C u l tu ra l a n d i ns t itu t iona l i mp e d im en ts As was elaborated in Bosma et al. (2002), the educational system probably played a major role in perpetuating the Dutch job culture. Teaching goals were usually derived from wage job descriptions and the basic inner drive of teachers, parents and pupils alike was one for graduation exclusively, and certainly not for developing entrepreneurial skills. Moreover, Bosma et al. (2002, p. 78) noted that "contacts between schools and business were scant, except in some vocational schools. Most pupils and students never met a real life entrepreneur through school". Finally, Dutch teachers as a rule had very little knowledge and awareness of entrepreneurship. The National Program on Entrepreneurship and Education, jointly launched by the Department of Economic Affairs and that of Education, Culture and Sciences in 2000, was therefore a major first step in the right direction. Bosma et al. (2002: 78) concluded that while cultural change was on its way "it is apparently a slow process, which may take one or two generations to bear fruit". The GEM 2001 report also diagnosed three other institutional impediments. First, obtaining all the required permits and licenses, registering a new firm with all the relevant authorities, including the tax office and social security, created quite a burden in the Netherlands. Second, the opportunity costs of entrepreneurship, related to the high level of employment protection and social security in paid jobs, were still quite high in the Netherlands. Finally, Bosma et al. (2002, p. 78) observed that "a major problem was the fact that new and growing firms have less access to new research technology than do large, established firms". 14 1 Source: EIM’s COMPENDIA data base, available at www.entrepreneurship-sme.eu. 2 Compared to the (early) 1980s, as indicated in the expert interviews for Bosma et al. (2002). T h e lon g r oa d to t he e nt r ep r en eu r ia l so c ie ty 1 Overall, Bosma et al. (2002: 79) concluded that while the Dutch government over the two decades since 1982 had systematically invested in improving the institutional environment for business start-ups by removing impediments and by introducing more incentives and, at the same time, had also addressed the cultural domain, through the promotion of entrepreneurship in the media and by launching the National Program on Entrepreneurship and Education, "nonetheless the mission had not yet been completed". They continued that "In spite of the much more favorable attitude towards entrepreneurship within the Dutch population, the willingness to pursue a personal career as an entrepreneur is still relatively weak, many remnants of the previous job culture have remained, the opportunity costs of entrepreneurship are still high and regulatory barriers for business start-ups remain serious". According to Bosma et al. (2002: 79), mutual reinforcements between culture and institutions had created a vicious circle leading to a structural decline of entrepreneurship. They therefore concluded that "fully reversing this process asks for a systemic or holistic approach encompassing both the cultural and the institutional domain". The road to an entrepreneurial society appeared to be a long one. In the next section we will see to what extent, in the decade since 2001, the Netherlands has progressed on this road. 2.3 Profile of entrepreneurship in 2001 and 2010 2 . 3 . 1 C ha ng es in en t re p re ne ur sh i p b et we en 2 00 1 a nd 20 10 I n t h is s ect i on the emphasis will be on absolute changes in various dimensions and aspects of entrepreneurship in the Netherlands during the decade 20012010. D e ve l o pm ent o f en tr e pre n eu r ia l a tt it ud es , pe r ce p t io ns a nd int en t io ns Table 3 presents seven indicators2 of entrepreneurial attitudes, perceptions and intentions in the Netherlands for the years 2001 and 2010. Over this period, three out of seven indicators have structurally improved3. These are the prevailing attitude in the Netherlands with respect to entrepreneurship being considered a desirable career choice, the self-perceived capabilities to start a new business and the intention to start a new business within the next three years. Three other indicators i.e. the status of entrepreneurship, the (perceived) media attention for entrepreneurship and the degree to which fear of failure would prevent people from starting a new business, have been relatively stable. Finally, over the years 2001-2010 the perceptions of entrepreneurial opportunities have strongly fluctuated, this is, to a large extent, related to the business cycle. 1 This heading for the final section in Bosma et al. (2002: 79) obviously referred to the Dutch government policy paper entitled ‘The Entrepreneurial Society’ (Ministry of Economic Affairs, 1999). 2 See chapter 3 for the exact wording underlying the questions for these indicators in the GEM Adult Population Survey. 3 For the development of these indicators in the years between 2001 and 2010 the reader is referred to chapter 3. 15 The improvements in entrepreneurial attitudes, perceptions and intentions can also be illustrated with other sources. The GEM 2001 report (Bosma et al., 2002) observed few contributions from the Dutch education system to an entrepreneurial culture and primarily noted a role of education in perpetuating a job culture. However, the Education and Entrepreneurship Action Program that was originally set up in 2004 (Bal et al., 2007) and was renewed in 2007, has contributed to a gradually strengthened anchoring of entrepreneurship in the educational system (Gibcus et al., 2010). A growing number of students in secondary and tertiary education now consider self-employment as a serious occupational choice (see chapter 3 of the present report). Table 3 Indicators of entrepreneurial attitudes, perceptions and intentions in the Netherlands, 2001 and 2010 Item 2001 2010 Entrepreneurship as a desirable career choice 77** 85 Entrepreneurship is given high status 66** 69 Media attention for entrepreneurship 63** 61 Perceived capabilities 37 46 Perceived opportunities 42 45 Fear of failure 25 26 5.1* 7.1 Start-up intentions within the next three years * Refers to 2002. ** Refers to 2003. Source: EIM/GEM. D e ve l o pm ent o f en tr e pre n eu r ia l a ct iv i ty a nd a sp i ra t io ns Table 4 presents eight indicators of entrepreneurial activity and aspirations in the Netherlands for the years 2001 and 2010. Again, for the development of these indicators in the years between 2001 and 2010 the reader is referred to subsequent chapters of this report. The prevalence of early-stage entrepreneurial activity, as measured by the rate of nascent entrepreneurship, the rate of young business entrepreneurship and their aggregate (TEA) has increased considerably in 2010 compared to 2001. This appears to be a structural development, witness an average TEA of 6.5 in 2008-2010 compared to an average of 4.4 in 20012003. As regards the dominant motivation for early-stage entrepreneurial activity, the percentage of opportunity driven entrepreneurship was at about the same high level in 2002 and 2010. As can be seen in chapter 4, in the years 2003-2009 the level of opportunity entrepreneurship usually remained in the same order of magnitude. The most notable exception was the crisis year 2009 showing a rate of only about 70%. As for entrepreneurial aspirations, the percentage of high-growth expectation early-stage entrepreneurial activity within TEA (so-called HEA) was rather stable in 2010 compared to 2002, but over the entire period 2002-2010 this indicator fluctuated between a high level of 13.9% and a low level of 4.1% (see chapter 5). Finally, the indicators for product innovation ('product is new to all or some customers') and technology innovation ('the very latest or new technology is 16 used') have increased in 2010 compared to 2002, while the indicator for business innovation ('few or no businesses offer the same product') has declined. As is apparent from the data for all years 2002-2010 in figure 23 (chapter 5), the upward tendencies in product and technology innovation appear to be structural, but the rate of business innovation seems to fluctuate around a level of 50%. Table 4 Indicators of entrepreneurial activity and aspirations in the Netherlands, 2001 and 2010 Item 2001 2010 Nascent entrepreneurship 2.3* 4.0 Young business entrepreneurship 2.8* 3.4 TEA 4.9* 7.2 % opportunity-driven entrepreneurship 87** 85 13.9** 12.9 Product innovation (% product is new to all or some customers) 31** 36 Business innovation (% few or no businesses offer the same product) 53** 43 Technology innovation (The very latest or new technology is used) 11** 25 High-growth expectation early-stage entrepreneurial activity in % of TEA (HEA) * Revised figure for 2001. ** Refers to 2002. Source: EIM/GEM. D e ve l o pm ent in ot he r in d ica to rs Maybe not surprisingly, the percentage of incumbent business owners in the labor force (excluding agriculture) that had already increased from 7.8% in 1985 to 10.3% in 2001, went on increasing after 2001 but stabilized at a level of 11.9% in the crisis years 2007-20091. This continued upward trend is also partly related to a structurally low level of business closures in the Netherlands2 (see section 2.3.2). Finally, the percentage of informal investors in the adult population, which in 2001 was quite low by international standards, has shown a remarkably positive development in recent years. For more details about the level of informal investment, see section 2.3.2 as well as chapter 6. 2 . 3 . 2 B enc hma rk in g th e Ne the r la nd s in 2 00 1 a nd 2 01 0 In this section we analyze the relative position of the Netherlands in 20013 and 2010, versus a group of countries that were all classified as 'innovation-driven economies' in 2010 and participated in GEM in both 20014 and 2010. These countries are Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Spain, Sweden, the United Kingdom and the United States, as well as the Neth- 1 Source: EIM’s COMPENDIA data base, available at www.entrepreneurship-sme.eu. 2 In fact, exits were on average even lower in the years 2006-2010 than in the years 2002-2005. This is remarkable as early-stage entrepreneurship has increased. 3 For some variables the oldest available data refer to 2002 or 2003. 4 As well as in 2002 and 2003. 17 erlands. The analysis is supported by means of spider web diagrams1. In the discussion, the emphasis will be on the development in the relative position of the Netherlands. B enc hma rk in g en tr e p ren eu r ia l a tt i tu de s, p er c ep t io ns a n d in te nt i ons In figure 3 and figure 4 we benchmark the Netherlands with respect to the same seven indicators of entrepreneurial attitudes, perceptions and intentions that were also used in table 3.2 Figure 3 Entrepreneurial attitudes, perceptions and intentions in 2001, the Netherlands versus a benchmark group of innovation-driven economies (with name of best performing country between parentheses) Desirable career choice (Italy) 2.50 2.00 1.50 Start-up intentions (United States) High status (Finland) 1.00 0.50 0.00 -0.50 -1.00 Non-fear of failure (United States) Media attention (Ireland) Perceived opportunities (Finland) Netherlands Perceived capabilities (United States) Best in class Mean Source: EIM/GEM. As figure 3 shows, in 2001 the Netherlands already held a fairly strong relative international position with respect to its entrepreneurial outlook. This was particularly the case for the prevailing attitude in the Netherlands with respect to entrepreneurship being considered a desirable career choice and the low degree to which fear of failure would prevent people from starting a new business. For 'desirable career choice' the Dutch score was about 1.5 times the standard de- 18 1 Spider web diagrams display multivariate data on axes originating from one common central point. By plotting normalized data for The Netherlands (i.e. in deviation of the mean value for the group of benchmark countries and divided by their standard deviation) we show the relative position of The Netherlands for each of the selected variables. For each variable we have also plotted the best performing country as ‘best in class’ (with the name of the country between parentheses). See CBS (2007), p. 20, for a more extensive explanation (in Dutch) of spider web diagrams. 2 However, for reasons of presentation. instead of using fear of failure, we now use its opposite, i.e. ‘non-fear of failure’, which is defined as (100% - the % fear of failure). viation above the mean. Only start-up intentions were conspicuously below average. As figure 4 bears out, the overall relative position of the Dutch entrepreneurial outlook has not greatly changed in the past decade. An interesting result is that the United States, which in 2001 had pole position for three indicators, has lost two of its top placements in 2010 while the Netherlands gained two first positions. Figure 4 Entrepreneurial attitudes, perceptions and intentions in 2010, the Netherlands versus a benchmark group of innovation-driven economies (with name of best performing country between parentheses) Desirable career choice (Netherlands) 3.00 2.50 2.00 Start-up intentions (France) High status (Finland) 1.50 1.00 0.50 0.00 -0.50 Non-fear of failure (Netherlands) Media attention (Finland) Perceived opportunities (Sweden) Netherlands Perceived capabilities (United States) Best in class Mean Source: EIM/GEM. B enc hma rk in g en tr e p ren eu r ia l a ct i v ity a n d a spi r a t i ons Figure 5 and figure 6 show the relative position of the Netherlands vis-à-vis the benchmark countries, with respect to entrepreneurial activity1 and aspirations2 in 2001 and 2010 respectively. The diagnosis is somewhat different from the situation with respect to the entrepreneurial attitudes and perceptions of the Netherlands in the previous diagrams. In 2001 the Dutch performance in entrepreneurial activity and aspirations was below average for five out of seven indicators, while in 2010 this was the case for only two indicators. Most conspicuously, the relative position for TEA and its underlying rate of nascent entrepreneurship, as well as for the rate of high-growth expectation early-stage entrepreneurial activity, has greatly improved. This improvement is partly due to an absolute increase in these indicators for the Netherlands and partly to an absolute decline in the 1 In this section all underlying data for TEA and its indicators in 2001 are original, non-revised figures. 2 However, compared to section 2.3.1, technological innovation is not included here because benchmarking data were less readily available for this variable. 19 average values for the benchmark economies. However, the rates of product innovation and business innovation among early-stage entrepreneurs are still quite modest compared to other innovation-driven economies. Figure 5 Entrepreneurial activity and aspirations in 2001, the Netherlands versus a benchmark group of innovation-driven economies (with name of best performing country between parentheses) TEA (Ireland) 2.50 2.00 1.50 Business innovation (Ireland) Nascent entrepreneurship (United States) 1.00 0.50 0.00 -0.50 -1.00 -1.50 Young business entrepreneurship (Ireland) Product innovation (Denmark) HEA (United States) Opportunity TEA (United States) Netherlands Best in class Mean Source: EIM/GEM. Figure 6 Entrepreneurial activity and aspirations in 2010, the Netherlands versus a benchmark group of innovation-driven economies (with name of best performing country between parentheses) TEA (United States) 2.50 2.00 1.50 Business innovation (United States) Nascent entrepreneurship (United States) 1.00 0.50 0.00 -0.50 -1.00 Young business entrepreneurship (Finland) Product innovation (Denmark) HEA (United States) Netherlands Source: EIM/GEM. 20 Opportunity TEA (Netherlands) Best in class Mean B enc hma rk in g ot he r i ndi ca to rs E x its As will be discussed in section 4.3, the share of individuals that recently exited a business they personally owned and managed is significantly lower in the Netherlands in comparison to innovation-driven economies, OECD countries and EU Member States. In particular the prevalence rate of individuals that in 2010 indicated they had recently closed a business was, on average, 1.5 to 2 times higher in countries with comparable levels of wealth. In fact, from 2002 onwards the available data for most years show a relatively low rate of business closures in the Netherlands. B u s in es s o wn e rsh i p ra te As regards the percentage of incumbent business owners in the labor force (excluding agriculture), the 2001 rate of the Netherlands (10.3%) was still below the average rate for the EU-15 (11.5%). However, in the past decade the rate in the Netherlands increased to a value of 11.9% in 2010, while the average rate for the EU-15 hardly increased and leveled off at 11.8% in 2010.1 The business ownership rate of the Netherlands is now the highest of the countries in Northern and Western Europe. In sum, in terms of the prevalence of business ownership the Netherlands has attained a quite prominent position within the group of most advanced economies. I nf or ma l in ve st or s T ra d it io na l ly, th e p r eva l e nc e of informal investment activity in the Netherlands lags behind our benchmark group of innovation-driven economies2 as a whole. In fact, in all consecutive years during the period 2001-2010 informal investment activity in the Netherlands was lower than the average rate for the benchmark group. Chapter 6 provides more details on individual years and, for 2010 in particular, shows a sudden, strong increase of the informal investor prevalence rate in both the Netherlands and the benchmark countries. All in all, the trend in informal investment activity in the Netherlands appears to be positive in both absolute and relative terms. Whereas in 2001 the prevalence rate in the Netherlands was 1.3% against 3.0% in the benchmark countries, these rates were respectively 3.4% and 3.6% in 2010. This seems to reflect a structural development, as the absolute level of informal investment in the Netherlands has risen from an average of 1.6% in 2001-2005 to 2.1% in 2006-2010, while lagging somewhat less behind the benchmark countries in the second period compared to the first. However this rising trend is, to a large extent, due to the strong increase in 2010, so it remains to be seen whether informal investment activity in the Netherlands will again be high in 2011 and later years. F a st -g r ow in g en te r pr i ses Underlying data from the Global Entrepreneurship Monitor 2010 (Kelley, Bosma and Amorós, 2011) shows that the percentage of nascent and young business entrepreneurs with high-growth expectations in the Netherlands is relatively low compared to other innovation-driven economies. See figure 7. 1 Source: EIM’s COMPENDIA data base, available at www.entrepreneurship-sme.eu. 2 Similar to the spider diagrams presented in this chapter but unlike the other chapters of this report, this refers to an unvarying group of 13 countries that were all classified as ‘innovationdriven economies’ in 2010, and participated in GEM in 2001 and 2010, as well as in 2002 and 2003. 21 This finding is consistent with the internationally modest performance of the Netherlands in terms of the number of fast-growing firms. A comparative analysis by Teruel and De Wit (2011) shows that this is mainly due to a relatively low percentage of early-stage entrepreneurs with an income motive, a relatively high level of employment protection and a relatively low economic growth rate. Figure 7 High-growth expectation (≥20 jobs in five years) early-stage Entrepreneurial Activity (HEA) in innovation-driven economies, average 2008-2010, percentage of the adult population (18-64 years of age) involved in TEA 20% 18% 16% 14% 12% 10% 8% 6% 4% 2% Ireland Israel Iceland United States Norway Belgium Korea Slovenia United Kingdom France Germany NETHERLANDS Denmark Italy Finland Spain Greece 0% Source: EIM/GEM. I nt ra p r en eu rs h ip The 2008 GEM Netherlands report (Hessels, Hartog and Wennekers, 2009) presented some major results of a first empirical GEM study into entrepreneurial employee behavior, also known as intrapreneurship and defined as employees developing new business activities for their employer1. In this pilot study, the rate of intrapreneurship in the Netherlands was among the highest of the sample. Possibly, a relatively participatory and permissive management style in many organizations in the Netherlands enables entrepreneurial employees to exploit their entrepreneurial tendencies inside the business they work for. In addition, intrapreneurship also appears be a predictor of future early-stage entrepreneurial activity. In both respects intrapreneurship may act as a 'hidden entrepreneurial force' in the Netherlands. 2.4 Discussion, conclusions and recommendations T h e e me r ge nc e of a n en tr e p re ne ur ia l s oc i ety The past 25 years have brought about considerable changes in the economic landscape of the Netherlands. The number of business owners (excluding agriculture) has risen from a low point of about 0.5 million in 1983 to almost 1.1 million in 2010. The attitudes of the population have become more entrepreneurial and 1 22 For a full exposition see Bosma, Stam and Wennekers (2010). people have more positive perceptions of their own entrepreneurial capabilities. Entrepreneurship is also increasingly better anchored in the educational system, and a growing number of students in secondary and tertiary education now consider self-employment as a serious occupational choice. Accordingly, the prevalence of early-stage entrepreneurial activity now appears to be at a structurally higher level than ten years ago and the level of business closures is low. In addition, entrepreneurship also flourishes on the shop floor of incumbent businesses in the Netherlands, witness the relatively high level of intrapreneurship as discussed previously. Finally, the percentage of informal investors in the adult population is now significantly higher than ten years ago (see also chapter 6 of the present report). This revival of entrepreneurship in the Netherlands in the past decades has contributed to job creation, to more flexibility and competition, to innovativeness and to job satisfaction (EIM, 2011). Many other advanced economies show similar developments, but the Netherlands now has a prominent position in the front ranks. Additionally, self-reinforcing mechanisms propelling the Netherlands forward on the way towards an entrepreneurial society have been set in motion by a growing availability of entrepreneurial role models in the immediate environment of average citizens (see chapter 7 of the present report) and by the leapfrogging of institutional and cultural change (EIM, 2011). D r i v in g f o rc es These developments are primarily driven by trends in the international arena (Wennekers et al. 2010). These include the advent of a services economy with lower entry barriers, declining scale economies due to a differentiation of consumer preferences and increasing preferences for more independence and autonomy in occupational choices. Last but not least, the ICT-revolution has lowered transaction costs facilitating subcontracting and networking, while e-commerce has enabled small producers to reach distant customers. Specifically for the Netherlands, the high economic growth rate of the late 1980s and most of the 1990s created abundant market opportunities for new entrants. The influence of high economic growth on entrepreneurial activity is, however, limited as is demonstrated by the continued increase in the business ownership rate during the past decade of more modest economic growth. Finally, Dutch economic policy since the mid 1980s has consistently favored the emergence of a more entrepreneurial society. There was a gradual development from 'defensive SME-policies towards offensive entrepreneurship policies' (Kuiper, 2010). Over the past decades this has been particularly manifest in the gradual abolition of the highly restrictive Establishment Act, in extended loan guarantee schemes and improved fiscal conditions for new businesses and in growing attention for entrepreneurship in the Dutch educational system. R e ma in in g w ea k n es se s Compared to our earlier analysis in the GEM Netherlands 2008 Report (Hessels, Hartog and Wennekers, 2009, section 7.1.8), the most recent years have shown further progress in terms of higher entrepreneurial intentions, a higher TEA and 23 a higher rate of informal investment. Nonetheless, some weaknesses remain1. As we have seen, the rates of product innovation and business innovation among early-stage entrepreneurs are still quite modest compared to other innovationdriven economies. In addition, the Netherlands has at best an average ranking in terms of fast-growing enterprises. As discussed before, modest growth ambitions of new businesses and the relatively high degree of employment protection are impediments to firm growth in our country (Teruel and De Wit, 2011). However, due to the financial crisis of 2008/2009 and its many consequences, most economies in the world are now being confronted with various challenges to which only innovative and ambitious entrepreneurship can provide an adequate response. Product innovations are needed to create and exploit new markets, while process innovations are necessary to increase productivity. Likewise, firm growth is indispensable to speed up the rate of economic growth (EIM, 2011). It is thus imperative that the Netherlands should face up to its remaining weaknesses. P o l icy r e co mm en da t i ons A further deregulation of the labor market may promote ambitious entrepreneurship in two ways. First it may be helpful in removing disincentives that discourage prospective ambitious entrepreneurs from leaving their tenured jobs and creating new enterprises. Second, a lower rate of employment protection will reduce the risks and impediments for new enterprises to create jobs and start growing. In addition, the government might intensify its attempts to stimulate ambitious, innovative start-ups by facilitating the commercial exploitation of recent scientific discoveries. This may include encouraging universities to establish science parks, technology offices, business incubators and venture funds. This will contribute to the emergence of productive 'ecosystems' of innovative entrepreneurship around universities and other knowledge centers (Nooteboom and Stam, 2008; Porter, 1990: 125; Senor en Singer, 2009). More generally, the supply of risk capital investment is not a strong point in the Netherlands (CBS, 2011; EIM, 2011), even though informal investment showed an increase in 2010. Policy initiatives in this area are much needed. Related to the previous issue, intensified investment in higher education is also recommended. On average, more highly educated entrepreneurs perform better and entrepreneurs have even higher returns to education than employees (Van Praag, Van Witteloostuijn and Van der Sluis, 2009; Van Praag and Van Stel, 2010). In addition, firms that employ more educated workers appear to be more productive (Millan, Congregado, Roman, Van Praag and Van Stel, 2011). Finally, enrolment in tertiary education also has a positive effect on the number of fast growing enterprises (Teruel and De Wit, 2011). However, the occupational choice for entrepreneurship is not positively associated with higher education (Van Praag et al., 2009). Thus, a further extension and intensification of effective en- 1 24 These weaknesses are to a large extent related to ‘the three other institutional impediments’ diagnosed in Bosma et al. (2002) and discussed in section 2.2 of the present report i.e. high compliance costs of new business start-ups, high opportunity costs of entrepreneurship and impediments in the access to new research technology for new and growing firms. However, it would take a more in-depth investigation to assess the exact progress in these policy domains. trepreneurship education also seems sensible for promoting (ambitious) entrepreneurship (EIM, 2008). Another aspect of entrepreneurial ambitions is related to the sizable amount of unused potential for exporting and internationalization in the Dutch SME-sector (Tiggeloove and Hessels, 2009). This requires more intensified export promotion, including raising awareness of export opportunities among Dutch enterprises. Finally, the impending retirement of many established business owners from the baby boom generation offers opportunities for business transfer to ambitious new entrepreneurs. Policy could do more to match supply and demand in this area. 25 3 Entrepreneurial attitudes, perceptions & intentions This chapter examines entrepreneurial attitudes, perceptions and intentions in the Netherlands. Entrepreneurial attitudes encompass several dimensions, including the extent to which people think entrepreneurship is considered as a desirable career choice, whether high status and respect is attached to successful entrepreneurs, and whether the public media provides stories about successful entrepreneurs. Entrepreneurial attitudes thus express the general feelings of the population toward entrepreneurs and entrepreneurship. Entrepreneurial perceptions cover individual perceptions of entrepreneurial activity and include dimensions such as beliefs about one's capabilities for starting a business, views about the presence of good entrepreneurial opportunities in one's living area and the level of risk individuals might be willing to take when starting a business. Entrepreneurial intentions refer to the fraction of the adult population that intends to start their own business within the next three years. In this chapter, entrepreneurial attitudes, perceptions and intentions are presented for the Netherlands over time and are put in an international perspective. This international comparison focuses mainly on a comparison with innovation-driven economies, OECD countries and EU Member States.1 3.1 National entrepreneurial attitudes Entrepreneurial attitudes reflect the social attractiveness of being self-employed. If national attitudes toward entrepreneurship are positive, this may generate cultural support, financial resources, networking benefits and various other forms of support for those who are already entrepreneurs or want to start a business. D e ve l o pm ent s i n t he N et he r la n d s o ve r t im e Attitudes towards entrepreneurship in the Netherlands over time (2003-2010) are summarized in table 5. A relatively stable pattern can be observed over time. In 2010, as in previous years, a large majority of the Dutch adult population (1864 years of age) is of the opinion that entrepreneurship is considered as a desirable career choice in the Netherlands (85%). Over two third thinks that most citizens attach high status to successful entrepreneurs, and 61% of the respondents agree that public media in the Netherlands pays much attention to successful entrepreneurs. These indicators seem to reflect that attitudes toward entrepreneurs and entrepreneurship are positive in the Netherlands. 1 Unless specified otherwise, EU and OECD averages presented in this chapter are based on the EU and OECD countries that participated in GEM in the year(s) concerned. EU and OECD countries participating in GEM 2010 are reported in table 2. 27 Table 5 National entrepreneurial attitudes in the Netherlands, 2003-2010, percentage of the adult population (18-64 years of age) that agree with the statement Item 2003 2004 2005 2006 2007 2008 2009 2010 77 81 79 80 85 85 84 85 66 67 66 65 69 69 67 69 63 59 58 59 61 61 64 61 Entrepreneurship as desirable career choice: In the Netherlands, most people consider starting a new business a desirable career choice Entrepreneurship is given high status: In the Netherlands, those successful when starting a new business have a high level of status and respect Media attention for entrepreneurship: In the Netherlands, you will often see stories in the public media about successful businesses Source: EIM/GEM. A n int e rna t i ona l c om pa r i s on The results of an international comparison of entrepreneurial attitudes are presented in table 6. In the Netherlands, significantly more individuals believe that entrepreneurship is an attractive career choice than individuals in factor-driven economies (75%), efficiency-driven economies (73%) and innovation-driven economies (60%). While on average the support concerning entrepreneurship as desirable career choice decreases by stage of economic development, Dutch citizens are much more positive than innovation-driven economies in general and than OECD countries and EU Members. Table 6 National entrepreneurial attitudes internationally compared (unweighted average), 2010, percentage of adult population (18-64 years of age) that agree with the statement (see table 5 for the complete statement) Innovation-driven economies OECD EU NETHERLANDS choice 60 61 61 85 Entrepreneurship is given high status 71 70 71 69 Media attention for entrepreneurship 55 55 51 61 Entrepreneurship as desirable career Source: EIM/GEM. Concerning the level of status and respect attached to successful entrepreneurs, it follows from table 6 that there is no difference between the Netherlands and (groups of) countries with similar levels of economic development. In factordriven and efficiency-driven economies, however, respectively 81% and 70% of the respondents is of opinion that successful entrepreneurs receive high status and respect. Perhaps this is related to the relatively higher shares of entrepreneurs in these countries as opposed to higher income countries. 28 For the media image of entrepreneurship the differences are small. In countries with similar levels of economic development as the Netherlands, 50-55% of the individuals think that the public media provides many articles about successful entrepreneurs. In factor-driven and efficiency-driven economies, these shares are 65% and 62% respectively. With a share of 61%, the share of individuals that is positive on this point in the Netherlands is significantly higher than in innovation-driven economies in general and than OECD countries and EU Member States. 3.2 Individual entrepreneurial perceptions Countries need people who can recognize valuable business opportunities, and who perceive they have the required skills to exploit these opportunities. The extent to which people perceive good opportunities for starting a business, or are positive concerning their own skills, knowledge and experience for setting up a new business, for example, might be affected by national attitudes toward entrepreneurship in their country. The share of individuals that perceives valuable business opportunities, feels they have the required skills, knowledge and experience to exploit these opportunities and is willing to take the risk to set up a new business is used as an indicator for the share of potential entrepreneurs1. As perceptual variables are shown to be strongly correlated with new business creation (Arenius and Minniti, 2005), potential entrepreneurship might be seen as a leading indicator for prospective entrepreneurship (which will be discussed in section 3.3). D e ve l o pm ent s i n t he N et he r la n d s o ve r t im e Table 7 shows the development in the aforementioned indicators for potential entrepreneurship over time (2001-2010). Whereas the share of the Dutch adult population (18-64 years of age) that indicated in 2010 possessing entrepreneurial skills (46%) and/or to fear failure for starting a new business (26%) is the same as in 2009, the share of Dutch citizens recognizing good opportunities for starting a business in the area in which they live was considerably higher in 2010 than in 2009 (45% versus 36%). In 2009, entrepreneurship seemed to become a more real (or even inevitable) occupational option for employees who expected to become or became unemployed and found its expression in a larger share of individuals with self-perceived entrepreneurial capabilities, as compared to the years before the economic crisis. In 2010, the adverse impact of the crisis had weakened, witness the fact that relatively more individuals perceived valuable business opportunities in 2010 as opposed to 2009. The rate of perceived opportunities may have also been positively affected by the recently increased share of the adult population that is involved in an (early-stage) business. Entrepreneurs generally have much more positive perceptions than the general population (see table 8). 1 In this chapter, potential entrepreneurs are defined as the share of the adult population (18-64 years of age) that responds with ‘yes’ to the statement ‘You have the knowledge, skills, and experience required to start a new business’ and with ‘yes’ to the statement ‘In the next 6 months there will be good opportunities for starting a business in the area where you live’, and responds with ‘no’ to the statement ‘Fear of failure would prevent you from starting a new business’. 29 Moreover, as previously stated in chapter 2, it seems that the increasing attention for entrepreneurship in education and in government programs is now bearing fruit. In the Netherlands, an extensive list of action plans for each phase of the entrepreneurial process (start-up, survival, exit) was drafted in 2003-2004 in order to design specific entrepreneurship policies with the aim to encourage entrepreneurial activity (Ministry of Economic Affairs, 2004). In addition, in 2007 a renewed Education and Entrepreneurship Action Program was set up with the aim to create a closer link between education and entrepreneurship at all levels of education (from primary to university education). An increasing number of students in secondary and tertiary education now consider self-employment as a serious occupational choice. Compared to 2007, these students are not only more frequently marked as potential or prospective entrepreneur, they are also significantly more often involved in an actual business start-up (Gibcus, Overweel, Tan and Winnubst, 2010). In that respect the increased attention for entrepreneurship in education appears to begin to be translated into entrepreneurial perceptions, intentions and actions. Table 7 Individual entrepreneurial perceptions in the Netherlands, 2001-2010, percentage of the adult population (18-64 years of age) that agree with the statement Item 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 37 37 32 37 42 38 39 38 47 46 42 49 29 38 39 46 42 39 36 45 25 24 28 32 29 29 21 26 27 26 Perceived capabilities: You have the knowledge, skills, and experience required to start a new business Perceived opportunities: In the next 6 months there will be good opportunities for starting a business in the area where you live Fear of failure: Fear of failure would prevent you from starting a new business Source: EIM/GEM. P e rc ep t io ns of p o rtf o l io a nd s e r ia l ent r ep r en eur s A fraction of the adult population (18-64 years of age) that is entrepreneurially active owns and manages multiple firms at the same time - portfolio entrepreneurs - or starts a new entrepreneurial career after a business exit - serial entrepreneurs (Stam, Thurik and Van der Zwan, 2010). Portfolio and serial entrepreneurs thus simultaneously respectively successively own and manage a business. In this report, portfolio entrepreneurship refers to the share of the adult population (18-64 years of age) that is involved in at least two of the following entrepreneurial phases: prospective entrepreneurship, nascent entrepreneurship, young business entrepreneurship and established entrepreneurship. Serial entrepreneurship refers to the share of the adult population (18-64 years of age) that exited a business they owned and managed in the year prior to the survey and is involved in either one of the following entrepreneurial phases: prospective entre- 30 preneurship, nascent entrepreneurship, young business entrepreneurship or established entrepreneurship.1 As portfolio and serial entrepreneurs generally have accumulated a variety of experience and more (financial) resources than novice entrepreneurs (Westhead, Ucbasaran, Wright and Binks, 2005), their perceptions of their own entrepreneurial capabilities and of potential business opportunities in the area in which they live, and their risk attitudes are also likely to be different from those of other entrepreneurs. A closer look at the perceptions of portfolio and serial entrepreneurs as opposed to entrepreneurs in general (table 82) reveals that these types of entrepreneurs do indeed relatively more often feel they have the required skills, knowledge and experience to launch a new business and relatively more often perceive valuable business opportunities. Furthermore, the level of fear of failure is lower for portfolio entrepreneurs as opposed to entrepreneurs in general. Serial entrepreneurs, however, of all groups of entrepreneurs most often fear failure. Possibly this stems from their real time experience with failure of prior ventures they owned and managed. Note that the gap is quite large when comparing these entrepreneurial perceptions of portfolio and serial entrepreneurs with the total adult population, see table 8. Table 8 Entrepreneurial perceptions of portfolio* and serial entrepreneurs** in the Netherlands, average 2002-2010, percentage of adult population (18-64 years of age) that agree with the statement (see table 7 for the complete statement) Prospective, early- Total adult Portfolio Serial stage and estab- population entrepreneurs entrepreneurs lished entrepre- (18-64 years of (n=512) (n=115) neurs (n=2101) age) (n=13783) Perceived capabilities 95.9 92.1 83.7 39.4 Perceived opportunities 69.1 53.3 51.8 41.5 9.0 19.0 17.4 26.5 Item Fear of failure * Portfolio entrepreneurs refer to the share of the adult population (18-64 years of age) that is involved in at least two of the following entrepreneurial phases: prospective entrepreneurship, nascent entrepreneurship, young business entrepreneurship and established entrepreneurship. ** Serial entrepreneurs refer to the share of the adult population (18-64 years of age) that exited a business in the year prior to the survey and is involved in one of the following entrepreneurial phases: prospective entrepreneurship, nascent entrepreneurship, young business entrepreneurship or established entrepreneurship. Source: EIM/GEM. M a i n em p loy m ent s ta tus o f po te nt ia l en t re p re ne u rs In 2010, Dutch potential entrepreneurs - as defined before - are mainly employed in a full-time (50%) or part-time job (18%). Over 23% of this group with favorable entrepreneurial perceptions in the Netherlands is already selfemployed. In addition, about 4% is retired or disabled, over 2% is student at the time of survey, another 2% is seeking employment and 1% is full-time home- 1 To avoid too small sample sizes for portfolio and serial entrepreneurs, the condition to be involved in prospective entrepreneurship is added as opposed to the literature. Our definition thus includes prospective portfolio and serial entrepreneurs. 2 For this table, GEM data are combined for the years 2002-2010 in order to make a more accurate assessment of perceptions of portfolio and serial entrepreneurs. 31 maker. Hence, the large majority of potential entrepreneurs is involved in paid employment or in self-employment, see figure 8. Figure 8 Main employment status of potential entrepreneurs, the Netherlands, 2010, n=367 Not employed: retired or disabled 4% Student 2% Full-time home-maker 1% Seeking employment 2% Self-employed 23% Employed in full-time work 50% Employed in part-time work 18% Source: EIM/GEM. D e mo g ra p h ic st ru ctu r e o f po t ent ia l e nt re p r en eu rs Figure 9 presents the gender, age and educational distribution of potential entrepreneurs. Consistent with the entrepreneurship literature (e.g. Zhang et al. 2009; Langowitz and Minniti, 2007; Verheul, Van Stel and Thurik, 2006; Verheul, 2005), males have significantly higher prevalence rates of potential entrepreneurship than females. Besides, potential entrepreneurs are most often in the age range between 35 and 44 years (33%), but also frequently between 25-34 years (25%) and between 45-54 years (20%). The youngest and oldest age categories are less well presented. Finally, 43% of potential entrepreneurs are equipped with a secondary degree and 56% with a post-secondary degree/graduate experience. Figure 9 Gender, age and educational distribution of potential entrepreneurs, the Netherlands, 2010, percentage of potential entrepreneurs, n=375 80% 70% 68% 56% 60% 50% 43% 40% 33% 32% 25% 30% 20% 20% 14% 8% 10% 2% Gender Source: EIM/GEM. 32 Age Education Post-secondary degree/graduate experience Secondary degree Some secondary degree 55-64 45-54 35-44 25-34 18-24 Male Female 0% A n int e rna t i ona l c om pa r i s on Perceived capabilities, perceived opportunities and the degree of fear of failure of Dutch citizens in 2010, viewed from an international perspective, reveals that the Netherlands performs above average. As table 9 shows, the percentage of Dutch citizens who perceive they have the required skills for starting and running a business is comparable to the three groups of benchmark countries with similar levels of economic development. With regard to the recognition of valuable business opportunities and the level of fear of failure, Dutch rates are respectively significantly higher and lower than the averages in innovation-driven economies, OECD countries and EU Member States. In fact, the Netherlands has the lowest fear of failure among all innovation-driven economies. Although in factor-driven and efficiency-driven economies rates of perceived capabilities and opportunities are higher, fear of failure shows less variety across economies at different stages of economic development. Table 9 Individual entrepreneurial perceptions internationally compared (unweighted average), 2010, percentage of adult population (18-64 years of age) that agree with the statement (see table 7 for the complete statement) Innovation-driven economies OECD EU NETHERLANDS Perceived capabilities 44 46 46 46 Perceived opportunities 33 36 32 45 Fear of failure 38 37 40 26 Source: EIM/GEM. 3.3 Start-up intentions Even when a country has a large share of individuals with favorable entrepreneurial perceptions, the share of individuals with the intention to actually launch a new business may nonetheless be low. In 2003 such a contradiction between entrepreneurial attitudes and perceptions on the one hand and ditto intentions and activities on the other was still quite prominent in the Netherlands (Bosma and Wennekers, 2004). The step from positive perceptions to actual entrepreneurial activity is influenced by many factors. First, there is the assessment of opportunity costs of self-employment, including better social security benefits of wage employment (Hessels, Van Stel, Brouwer and Wennekers, 2007) and favorable employment protection legislation for people in wage jobs. Second, there is a risk-reward assessment. Even if the expected returns from entrepreneurship are considerably higher than the best alternative, the (perceived) risks involved may be too high for a person who is thinking about starting a business. An individual's risk-avoidance preference may thus be a significant factor in the transition from potential (or latent) entrepreneurship to actual entrepreneurial activity (Kihlstrom and Laffont, 1979). The greater the fear of failure for starting a business, the less likely it is that an individual will make the transition from potential to actual entrepreneurship. At the same time, the individual's occupational decision may also be influenced by demographic characteristics such as age, gender, origin or ethnicity. Young people, for instance, may have less to lose in the sense that they do not yet have to support a family or pay off a mortgage and as such may be more willing to start their own business than older people. However, 33 older people have accumulated financial and human capital and a network of (professional) contacts, which they may use for a new business start-up. In addition, immigrants may face fewer opportunities for generating income from paid employment or may see opportunities for stores with products from their country of origin, and as such may be more willing to start their own business than native citizens. Finally, the start-up decision also depends on the bureaucratic and legal hurdles for starting a business and on the possibilities for obtaining startup capital (e.g. Van Stel, Storey and Thurik, 2007). Even though intentions are not (always) directly transformed into action (Katz, 1994), studying pre-organizational phenomena, such as having the intention to start a new business, may be of great value since they offer means to understand and predict future entrepreneurial activity (Krueger, Reilly and Carsrud, 2000). In other words, assessing entrepreneurial intentions is valuable for understanding trends in entrepreneurial activity. In fact, prospective entrepreneurship might be seen as a leading indicator for early-stage entrepreneurial activity. D e ve l o pm ent s i n t he N et he r la n d s o ve r t im e The development of prospective entrepreneurship in the Netherlands over time (2002-2010) is presented in table 10. This shows that the share of Dutch citizens having the intention to start a new enterprise in the near future has increased to a higher level since 2009. Prior to 2009 about 5% to 6% of the Dutch adult population (18-64 years of age) expected to start a new business in the next three years at the time of survey. Since 2009, however, this share has increased notably to a level above 7%. In 2010, 7.1% of the Dutch adult population (18-64 years of age) intends to launch a new business within the next three years. As the increased attention for entrepreneurship in education seemed also to be a factor of influence on potential entrepreneurship (see table 7), the rise in startup intentions in the Netherlands might also be related in part to the increasing attention for entrepreneurship in education and in government programs. Table 10 Start-up intentions in the Netherlands 2002-2010, percentage of the adult population (18-64 years of age) Item 2002 2003 2004 2005 2006 2007 2008 2009 2010 5.1 5.7 6.5 6.2 5.6 5.5 5.3 7.4 7.1 Prospective entrepreneurship: You are, alone or with others, expecting to start a new business, including any type of self-employment, within the next three years Source: EIM/GEM. M a i n em p loy m ent s ta tus Looking at the employment status of prospective entrepreneurs (figure 10) shows that in 2010 almost half of the Dutch individuals that intend to start their own business within the next three years is full-time employed. An additional 20% is employed in a part-time job. One-fifth is already self-employed and this would make them portfolio or serial entrepreneurs by the time the new business is actually created. Furthermore, 6% of the prospective entrepreneurs is, at the 34 time of the survey, seeking employment, 5% is student, and 1% is not employed because of retirement or disablement. Figure 10 Main employment status of prospective entrepreneurs, the Netherlands, 2010, n=162 Not employed: retired or disabled 1% Student 5% Full-time home-maker 1% Seeking employment 6% Self-employed 20% Employed in full-time work 47% Employed in part-time work 20% Source: EIM/GEM. D e mo g ra p h ic st ru ctu r e o f p ro sp ec t iv e en tr e pr en eu rs The gender, age and educational distribution of prospective entrepreneurs, as illustrated in figure 11, reveals that males are considerably more likely than females to have the intention to launch a new business in the next three years. Entrepreneurial perceptions, which are associated with entrepreneurial intentions, differ strongly between males and females. Women generally have a lower risk-taking propensity than men and are on average less positive when it comes to their entrepreneurial skill-perceptions (e.g. Langowitz and Minniti, 2007; Minniti and Nardone, 2007). These factors can play a determining role in the transition from potential to prospective or actual business starts and as such contribute to explaining gender differences in start-up intentions. 35 Figure 11 Gender, age and educational distribution of prospective entrepreneurs, the Netherlands, 2010, percentage of prospective entrepreneurs, n=162 80% 70% 68% 60% 54% 44% 50% 40% 32% 30% 20% 26% 28% 22% 3% 2% Some secondary degree 10% 55-64 20% Gender Age Post-secondary degree/graduate experience Secondary degree 45-54 35-44 25-34 18-24 Male Female 0% Education Source: EIM/GEM. The age distribution of prospective entrepreneurs demonstrates that they are mainly younger than 55 years, and the age category 25-44 years is slightly more strongly represented. As regards education, 44% of the prospective entrepreneurs is equipped with a secondary degree and more than half of this group has a post-secondary degree or graduate experience. A n int e rna t i ona l c om pa r i s on When comparing entrepreneurial intentions in the Netherlands with (groups) of countries with similar levels of economic development, it follows from table 11 that the Dutch share of prospective entrepreneurs (7.1%) is still significantly lower than the average in innovation-driven economies (9.8%), OECD countries (12.5%) and EU Member States (10.3%). In many more highly developed economies - European countries in particular - start-up intentions are relatively low even though perceptions of entrepreneurship are favorable. The Netherlands, in particular, reveals having among the most favorable entrepreneurial attitudes and perceptions of the innovation-driven economies but, nevertheless a rate of only 7.1% intends to start a business in the near future. In factor-driven and efficiency-driven economies, where shares of self-perceived capabilities and perceived opportunities are on average higher than in innovation-driven economies (and levels of fear of failure lower), respectively 45.0% and 26.3% of the adult population (18-64 years of age) expects to start a business within the next three years. Table 11 Start-up intentions internationally compared (unweighted average), 2010, percentage of adult population (18-64 years of age) that agree with the statement (see table 10 for the complete statement) Innovation-driven economies Prospective entrepreneurship Source: EIM/GEM. 36 9.8 OECD 12.5 EU 10.3 NETHERLANDS 7.1 There are several explanations that might underlie the relatively low share of prospective entrepreneurs in the Netherlands. First, it may be that Dutch individuals perceive many bureaucratic and legal hurdles attached to starting a business, reducing the attractiveness of entrepreneurship for them. According to the World Bank Doing Business project 2010, the Netherlands is ranked 21st (together with the Slovak Republic) of all 34 OECD countries as to the ease of starting a business. Looking at the overall ranking of the World Bank Doing Business project in 2010, covering various topics related to starting, owning-managing and closing a business1, the Netherlands takes the 19 th place of all 34 OECD countries. This suggests that the administrative hurdles an entrepreneur must overcome to start and own-manage a business in the Netherlands are of average level. A second explanation for the gap between entrepreneurial attitudes and perceptions on the one hand and entrepreneurial intentions on the other hand, might be the relatively high level of employment protection and social security entitlements in the Netherlands. This may discourage employees with positive entrepreneurial perceptions from actually switching to self-employment. In this respect it is possible that the Dutch population acknowledges a trade-off between entrepreneurship and security (Hessels, Van Stel, Brouwer and Wennekers, 2007). On the one hand Dutch adults like to be flexible and entrepreneurial, while on the other hand they prefer the relative income security of wage employment. Hence, once Dutch adults become prospective entrepreneurs, they probably have considered their choice carefully and are relatively well prepared. Besides, as explained by Hessels, Hartog and Wennekers (2009), there also seems to be comparatively plenty of space in the Netherlands for entrepreneurial behavior within businesses2. The relatively high number of safe and well-paid jobs as well as the relatively participatory and permissive management style in many organizations in the Netherlands creates plenty of space for intrapreneurship. 3.4 Conclusions This chapter reported on entrepreneurial attitudes, perceptions and intentions in the Netherlands over time, also highlighting some demographic and occupational characteristics and comparing the Dutch performance with three groups of benchmark countries. The results illustrate that attitudes towards entrepreneurship in general and perceptions of one's own entrepreneurial potential are quite positive in the Netherlands. Entrepreneurial intentions have risen in recent years but are, by international comparison, nonetheless still lower than what could be expected from the favorable entrepreneurial attitudes and perceptions. The next chapter moves the focus to actual entrepreneurial activity. 1 More precisely, the overall World Bank Doing Business ranking covers the topics starting a business, dealing with construction permits, registering property, getting credit, protecting investors, paying taxes, trading across borders, enforcing contracts and closing a business. 2 This is also known as intrapreneurship. For an extensive analysis of the rate of intrapreneurship in eleven countries, see Bosma, Stam and Wennekers (2010). For a study focusing on individual intrapreneurial behavior in The Netherlands, see De Jong, Parker, Wennekers and Wu (2011). 37 4 Entrepreneurial activity This chapter focuses on entrepreneurial activity, or more precisely, on earlystage and incumbent entrepreneurial activity. These are the phases in the entrepreneurial process that follow potential and prospective entrepreneurship (see figure 2). Early-stage entrepreneurial activity covers individuals in the adult population (18-64 years of age) that are either actively engaged in setting up their own business (nascent entrepreneurship) or are the owner and manager of a business that is less than 3.5 years old (young business entrepreneurship). Incumbent entrepreneurship in this report refers to business owners in the private sector excluding agriculture, hunting, forestry and fishing. 1 In this chapter, figures on entrepreneurial activity are presented for the Netherlands over time and are set in an international perspective. This international comparison mainly concerns a comparison with innovation-driven economies, OECD countries and EU Member States.2 4.1 Total early-stage Entrepreneurial Activity (TEA) GEM's well-known Total early-stage Entrepreneurial Activity, abbreviated to TEA, represents new firm activity in a country; the extent to which new businesses are launched by the population aged 18-64 years. TEA captures the percentage of the adult population (18-64 years of age) that is actively involved in setting up a business that they will (partly) own and manage and/or currently own and manage a business that is less than 3.5 years old. The threshold of 3.5 years has been chosen based on a combination of theoretical and operational grounds.3 The transition from nascent to young business entrepreneurship occurs at the 'firm birth', for which GEM takes the moment that payments of any wages to anybody (including the founders) have been made for more than three months.4 1 The prevalence of incumbent entrepreneurship as a percentage of the total labor force is taken from EIM’s COMPENDIA data base. This dataset is available at www.entrepreneurship-sme.eu. See also Van Stel (2005) and Van Stel, Cieslik and Hartog (2010). 2 Unless specified otherwise, EU and OECD averages presented in this chapter are based on the EU and OECD countries that participated in GEM in the year(s) concerned. EU and OECD countries participating in GEM 2010 are reported in table 2. 3 Most new businesses do not survive beyond three or four years. This is the main rationale for the choice of 3.5 years as threshold. However, the choice of 3.5 years also reflects operational issues. According to Reynolds et al. (2005), "the relevant interview question asked only for the year when salary and wage payments were initiated and most surveys occurred in the summer months; so the alternatives for choosing a "new firm age" were 1.5 years, 2.5 years 3.5 years, etc. The shortest time frame that would provide enough cases for stable prevalence rates with a total sample of 2,000 seemed to be 3.5 years. Conceptually, any time period under five years seemed satisfactory so this age was considered an appropriate trade-off between conceptual and operational considerations in the early years of the project. There has been no compelling reason to adjust this criteria and a desire for a stable time series has led to its continued use. It should be considered a procedure to capture existing firms less than three or four years old". (Reynolds, Bosma, Autio, Hunt, De Bono, Servais, Lopez-Garcia and Chin, 2005, p. 228). 4 This criterion was chosen for the purpose of international comparisons. 39 D e ve l o pm ent s i n t he N et he r la n d s o ve r t im e The development in nascent entrepreneurship, young business entrepreneurship and Total early-stage Entrepreneurial Activity (TEA) is presented in table 12 for the Netherlands over time (2001-2010). In line with the TEA rate in 2009, the year 2010 also reveals a TEA rate of 7.2%. However, the shares of nascent and young business entrepreneurship underlying total early-stage entrepreneurial activity changed completely. In 2010, 4.0% of the Dutch adult population (18-64 years of age) is actively committing resources, arranging an office etc. to start a business that they expect to (partly) own and manage themselves. This is a higher nascent entrepreneurship rate than in 2009. The share of new/young business owners, however, slightly declined from 4.1% in 2009 to 3.4% in 2010. The increase in Dutch early-stage entrepreneurial activity since 2009 epitomizes the emergence of an entrepreneurial society in the Netherlands as hypothesized in chapter 2. Table 12 Total early-stage Entrepreneurial Activity (TEA) in the Netherlands, 2001-2010, percentage of the adult population (18-64 years of age) Item 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 4.9* 4.6 3.6 5.1 4.4 5.4 5.2 5.2 7.2 7.2 2.3* 2.6 1.7 3.0 2.5 3.6 2.7 2.1 3.1 4.0 2.8* 2.1 1.9 2.2 1.9 1.9 2.6 3.2 4.1 3.4 TEA: Aggregate of nascent and young business entrepreneurship Nascent entrepreneurship: You are actively involved in setting up a business that you will (partly) own Young business entrepreneurship: You currently own and manage a business that is less than 3.5 years old * Revised figure. Source: EIM/GEM. M a i n em p loy m ent s ta tus The main employment status of Dutch early-stage entrepreneurs in 2010 is provided in figure 12. Not all early-stage entrepreneurs are mainly self-employed. In fact, this holds for only half of them. A relatively large share is either full-time (31%) or part-time (16%) involved in wage employment. This confirms the emergence of the phenomenon 'hybrid entrepreneurs'. Hybrid entrepreneurs are entrepreneurs with full-time or part-time jobs who are also (becoming) engaged in entrepreneurial activity (Folkeringa and Hartog, 2010). As such, hybrid entrepreneurship might be seen as part-time entrepreneurship where the advantages of wage employment - in particular fixed income, pension rights and social security - reduce the risks associated with starting a business. Once an individual's business is (sufficiently) successful, the owner-manager may be willing to (gradually) give up his/her wage job. In addition to wage employees and selfemployed, early-stage entrepreneurs also include non-employed people who are seeking employment, are retired or disabled or are students. 40 Figure 12 Main employment status of early-stage entrepreneurs, the Netherlands, 2010, n=169 Not employed: retired or disabled 1% Student Seeking employment 1% 2% Employed in full-time work 31% Self-employed 49% Employed in part-time work 16% Source: EIM/GEM. O p po rtu n it y a n d ne ce ssi t y en tr e pr en eu r sh ip The motives underlying the choice for becoming engaged in entrepreneurial activity can roughly be divided into improvement-driven motives and nonopportunity driven motives. Improvement-driven motives include drivers such as seeking independence and improving (and not just maintaining) personal income. Non-opportunity motives include drivers such as maintaining income and pure necessity motives. GEM identifies these types of motives in two steps. First, each respondent of the GEM Adult Population Survey that is involved in early-stage entrepreneurial activity is asked whether he/she is involved in this start-up or business to take advantage of a business opportunity (opportunity motive) or because he/she has no better choice for work (necessity motive). If neither of these motives is applicable the respondent may also indicate that he/she is involved in this start-up or business because of a mixed motive (i.e. a combination of both opportunity and necessity motives or the motive of 'having a job but am seeking better opportunities'). If neither of the above motives applies, the respondent may specify another motive (e.g. running a business as a pleasant pursuit). This is illustrated in the diagram in figure 13. Second, respondents who indicate being driven by opportunity or necessity motives are asked a subsequent question in order to refine the classification of motives. Many people start a new business because they identify a business opportunity which makes it attractive for them to start their own business. Some are forced into entrepreneurship because they have no better alternatives for work, e.g. unemployed who cannot find a job in wage employment. Entrepreneurship is their last resort for making a living. Since people operating somewhere in between these extremes tend to indicate the opportunity motive, those who chose recognition of an opportunity are asked what is the most important motive for pursuing this business opportunity: to have greater independence and freedom in his/her working life, to increase his/her personal income or just to maintain 41 his/her personal income. The latter category is not considered as a genuine opportunity. Together with the necessity motive this option is labeled as nonopportunity motive. The purely opportunity motives 'gaining independence' and 'increasing income' are labeled as improvement-driven motives. Figure 13 Definitions of major motives for the decision to be involved in TEA, derived from the GEM Adult Population Survey (APS) Improvementdriven motives Independence (obtain greater independence and freedom in working life) Total early-stage Entrepreneurial Activity Opportunity Increase income (take advantage of business opportunity) (increase personal income) Necessity Maintain income (no better choices for work) (just maintain personal income) Nonopportunity motives Mixed motive (combination of opportunity and necessity, or ‘have a job but seek better opportunities’) Other motive (specified by the respondent) Source: EIM/GEM. An overview of the major motives for the decision to be entrepreneurially active in the Netherlands is provided in table 13 for the years 2002-2010. This shows that while 6.1% of the Dutch adult population is involved in early-stage entrepreneurial activity because they take advantage of a business opportunity (5.0% in 2009), 0.6% starts a business because they have no better choice for work (0.7% in 2009). Over time, the majority of early-stage entrepreneurs indicate being primarily driven by opportunity motives (including mixed motives). Table 13 Major motives for the decision to be entrepreneurially active (TEA), the Netherlands, 2002-2010, percentage of the adult population (18-64 years of age) Item 2002 2003 2004 2005 2006 2007 2008 2009 2010 Opportunity-driven motivation* 4.0 3.0 4.3 3.9 4.9 3.9 4.3 5.0 6.1 Necessity-driven motivation 0.5 0.4 0.7 0.3 0.3 0.6 0.5 0.7 0.6 Other motivation 0.1 0.2 0.1 0.1 0.2 0.7 0.4 1.4 0.5 Total (TEA) 4.6 3.6 5.1 4.4 5.4 5.2 5.2 7.2 7.2 * In the GEM dataset referred to as opportunity motive, but technically including the mixed motive and the maintain income motive. Source: EIM/GEM. 42 Probing more deeply into the opportunity-driven motivation of early-stage entrepreneurs (see figure 14) reveals that in 2010 nearly 64% is improvement-driven. More precisely, just over 38% is primarily motivated by independence and about 26% launched their own business with the aim to increase personal income. The remaining opportunity-driven entrepreneurs (as included in the figures presented in table 13) are either driven by a mix of opportunity/necessity motives (16%) or just aim to maintain personal income (5%). Furthermore, 8% of the early-stage entrepreneurs are pushed into self-employment because they have no other means of making a subsistence living. The remaining 7% of the Dutch earlystage entrepreneurs are driven by other motives. Figure 14 Major motives for the decision to be involved in TEA, the Netherlands, 2010, percentage of the adult population (18-64 years of age) involved in TEA TEA 0% 26 10% 38 20% Increase income 30% Independence 40% 16 50% Mixed motive 60% 70% Maintain income 5 80% Necessity 8 7 90% 100% Other motive Source: EIM/GEM. A n int e rna t i ona l c om pa r i s on Figure 15 depicts Total early-stage Entrepreneurial Activity (TEA) rates for innovation-driven economies in 2010. Besides the national rate of TEA, the figure also presents 95% confidence intervals. If the vertical bars on either side of the point estimates for TEA for any two countries do not overlap, this means that they have statistically different TEA rates. As such, this figure facilitates benchmarking the Netherlands and other innovation-driven economies. With a TEA rate of 7.2% in 2010, the Netherlands obtained a pole position among EU Member States. The Dutch Ministry of Economic Affairs, Agriculture and Innovation set the aim for the Netherlands to be among the EU's five topscoring Member States by 2010 in terms of early-stage entrepreneurship, a goal that had already been achieved in 2009. In 2010, however, the Netherlands even outperformed all other EU Member States that participated in GEM and conquered the first place. An international comparison among all innovation-driven economies (figure 15) demonstrates that two European countries have a higher TEA rate than the Netherlands: Iceland (10.6%) and Norway (7.7%). Moreover, when also looking at countries outside Europe, early-stage entrepreneurial activity is somewhat more prevalent in Australia (7.8%) and the United States (7.6%). Nevertheless, only Iceland's rate is considerably higher, even though this country experienced a decline in early-stage entrepreneurial activity in 2010. 43 Figure 15 Total early-stage Entrepreneurial Activity (TEA) in innovation-driven economies, 2010, percentage of the adult population (18-64 years of age) 14% 12% 10% 8% 6% 4% 2% Iceland Australia Norway United States Ireland NETHERLANDS Korea United Kingdom France Finland Israel Greece Sweden Switzerland Slovenia Portugal Spain Germany Denmark Belgium Italy Japan 0% Source: Kelley, Bosma and Amorós (2011), as elaborated by EIM. Widening our view to include factor-driven and efficiency-driven economies brings us to figure 16, which plots TEA rates against per capita income adjusted for purchasing power parity for all countries that participated in the GEM 2010 Adult Population Survey. This figure reflects the well-known U-shaped relationship between the level of economic development and the rate of early-stage entrepreneurial activity (Wennekers, Van Stel, Carree and Thurik, 2010). In other words, TEA rates are highest for low-income countries, declining rapidly and then leveling out in the efficiency stage, with low levels continuing into the innovation stage until they turn upward at increasing levels of wealth. This process is also known as a shift from the 'managed economy' towards the 'entrepreneurial economy' (Audretsch and Thurik, 2001) or as a shift from the Schumpeter Mark II regime back to the Schumpeter Mark I regime (related to respectively Schumpeter, 1950 and Schumpeter, 1934). This 'shift' can also be explained in terms of differences in proportions of opportunity and necessity TEA at different stages of economic development. In factordriven economies, which are based primarily on the extraction of natural resources, the proportion of necessity entrepreneurship in TEA is, on average, higher. Agricultural and extractive firms, as well as small shops and other consumer-based local businesses, dominate the economy. Since the demand for jobs in these sectors is higher than employers can meet, many people are forced to set up their own business in order to generate income. As a consequence, prevalence rates of early-stage entrepreneurial activity are high out of necessity. In efficiency-driven economies the major drivers of development are industrialization and increased scale-intensity. The macroeconomic and political stability as well as the growth in the productive sectors lead - via the emergence of strong institutions that organize and govern the functions of society and its economy - 44 to a shift from many small businesses towards larger and more established firms. These firms increase their role in the economy by taking advantage of economies of scale and satisfying the appetites of growing markets. As such, the employment capacity expands, providing people with stable jobs in large industrial enterprises. The need to start one's own business therefore diminishes, leading to a lower rate of early-stage entrepreneurship in general and a lower proportion of necessity-based entrepreneurship in particular. New businesses that do thrive are particularly opportunity-driven businesses, enabled by the improvements in wealth and in basis requirements (infrastructure, economic stability, education). Nevertheless, large firms dominate although supply chain niches open up for small and medium sized enterprises. In innovation-driven economies, basic requirements and efficiency enhancers are well enforced. At this stage of economic development, individuals have access to entrepreneurial finance, open markets, R&D knowledge and other entrepreneurship-specific conditions. Since the resources necessary to start one's own business can be accessed by more people, early-stage entrepreneurship rates increase, particularly in knowledge intensive and service-oriented sectors. Simultaneously, opportunity-driven entrepreneurship as a proportion of TEA increases (Kelley, Bosma and Amorós, 2011). Figure 16 Relationship between Total early-stage Entrepreneurial Activity (TEA) and per capita income, 2010* Percentage of 18–64 population involved in early-stage entrepreneurial activity 35 GH ZM UG AO: Angola AR: Argentina AU: Australia BA: Bosnia and Herzegovina BE: Belgium BR: Brazil CL: Chile CN: China CO: Colombia CR: Costa Rica DE: Germany DK: Denmark EC: Ecuador EG: Egypt AO 30 PE 25 EC CO 20 BR GT 15 JM 10 CN CR IR 5 UY MX LV IS SA MK TR MY TN SA: Saudi Arabia SE: Sweden SI: Slovenia SW: Switzerland TN: Tunisia TR: Turkey TT: Trinidad and Tobago TW: Taiwan UG: Uganda UK: United Kingdom US: United States UY: Uruguay ZA: South Africa ZM: Zambia AR ZA BA EG JP: Japan KR: Korea LV: Latvia ME: Montenegro MK: Macedonia MX: Mexico MY: Malaysia NL: Netherlands NO: Norway PE: Peru PK: Pakistan PT: Portugal RO: Romania RU: Russia TT ME TW PK CL ES: Spain FI: Finland FR: France GH: Ghana GR: Greece GT: Guatemala HR: Croatia HU: Hungary IE: Ireland IL: Israel IR: Iran IS: Iceland IT: Italy JM: Jamaica RO HU HR RU AU KR IL PT GR FR FI SI UK NL IE SE ES DE JP BE DK NO US SW IT 0 0 10 20 30 40 50 60 GDP per capita in Purchasing Power Parities ($), in thousands * Bolivia and Vanuatu are not showed in this figure, because their TEA rates are outliers. Source: EIM/GEM (Kelley, Bosma and Amorós, 2011). To summarize the proportion of necessity TEA at different stages of economic development, figure 17 plots the rate of necessity-based TEA against per capita income adjusted for purchasing power parity for all countries that participated in the GEM 2010 Adult Population Survey. This shows that the shift from the 'managed economy' towards the 'entrepreneurial economy' coincides with a very rap- 45 idly decreasing rate of necessity-based TEA as economies develop from factordriven to efficiency-driven economies. Then, when countries move further to innovation-driven economies, the level of necessity-based entrepreneurship gradually levels off with a further increase in GDP per capita. However, as per capita income increases, opportunity-based entrepreneurship increases. Figure 17 Relationship between necessity-based Total early-stage Entrepreneurial Activity (TEA) and per capita income, 2010 Percentage of 18-64 population involved in early-stage entrepreneurial activity by Necessity 20 VU 16 UG 14 GH 12 EG: Egypt ES: Spain FI: Finland FR: France GH: Ghana GR: Greece GT: Guatemala HR: Croatia HU: Hungary IE: Ireland IL: Israel IR: Iran IS: Iceland IT: Italy JM: Jamaica AO: Angola AR: Argentina AU: Australia BA: Bosnia and Herzegovina BE: Belgium BO: Bolivia BR: Brazil CL: Chile CN: China CO: Colombia CR: Costa Rica DE: Germany DK: Denmark EC: Ecuador 18 AO JP: Japan KR: Korea LV: Latvia ME: Montenegro MK: Macedonia MX: Mexico MY: Malaysia NL: Netherlands NO: Norway PE: Peru PK: Pakistan PT: Portugal RO: Romania RU: Russia SA: Saudi Arabia SE: Sweden SI: Slovenia SW: Switzerland TN: Tunisia TR: Turkey TT: Trinidad and Tobago TW: Taiwan UG: Uganda UK: United Kingdom US: United States UY: Uruguay VU: Vanuatu ZA: South Africa ZM: Zambia ZM 10 CO 8 BO CN EC PE 6 JM 4 PK GT 2 0 0 EG BR MK ME IR CR ZA BA UY TW MX TN MY 10 AR CL TR LV RO TT HR RU HU SA 20 KR IL GR PT SI JP ES IT 30 FR IE FI DEIS AU SE NL UK BE DK US NO SW 40 50 60 GDP per capita in Purchasing Power Parities ($), in thousands Source: EIM/GEM (Kelley, Bosma and Amorós, 2011). The distribution of early-stage entrepreneurial activity over opportunity-driven, necessity-driven and other motives is presented in table 14 for innovation-driven economies as well as for OECD countries, EU Member States and the Netherlands. Not only is the Dutch share of the adult population that is involved in early-stage entrepreneurial activity (7.2%) significantly higher than the average in EU Member States (5.3%) it is also slightly higher than the OECD-average (6.4%). The Dutch rate of opportunity-driven TEA (6.1%) is significantly higher than the EU-average (4.0%) and the OECD-average (4.8%). In addition the rate of necessity-driven TEA in the Netherlands is considerably lower than both EUaverage (1.1%) and OECD-average (1.4%). 46 Table 14 Major motives for the decision to be involved in TEA international comparison (unweighted average), 2010, percentage of adult population (18-64 years of age) Innovation-driven economies OECD EU NETHERLANDS Opportunity-driven motivation* 4.2 4.8 4.0 6.1 Necessity-driven motivation 1.1 1.4 1.1 0.6 Other motivation 0.3 0.3 0.3 0.5 Total (TEA) 5.5 6.4 5.3 7.2 * In the GEM dataset referred to as opportunity motive, but technically including the mixed motive. Source: EIM/GEM. D e mo g ra p h ic st ru ctu r e o f ea r ly -s ta g e en tr e pr en eu rs The demographic structure of early-stage entrepreneurial activity is presented in table 15, both for the Netherlands and for countries with similar levels of economic development. To start with, women's participation in early-stage entrepreneurial activity is found to be about twice as low as men's participation in entrepreneurship. In the Netherlands, 4.4% of the female adult population (18-64 years of age) is involved in TEA as opposed to 10.1% of the male population, a statistically significant difference. The lower entrepreneurship participation rates for women may be related to their entrepreneurial perceptions. Women are generally less willing to take the risk associated with starting a business, are much less convinced of their own entrepreneurial capabilities and usually perceive fewer business opportunities in the area in which they live (e.g. Langowitz and Minniti, 2007; Minniti and Nardone, 2007). These entrepreneurial perceptions may be translated into a relatively higher preference for wage employment over self-employment and, as such, find their expression in a lower female participation rate. As far as the age distribution is concerned, a society can benefit from entrepreneurs of all ages. Young people lack start-up capital and experience, but often have fresh ideas, are more familiar with new information and communication technologies and are, on average, more highly educated than their parents. In addition, they are less likely to have responsibilities such as mortgages and families which could make them more cautious. Older people however, although they may be more risk averse, have built up relevant experience, a professional network and financial capital. In addition, many people of 50 years and older are nowadays also familiar with information and communication technologies, making home-based start-ups an interesting occupational option for them. As follows from table 15, involvement in early-stage entrepreneurial activity shows a bellshaped distribution over age, implying that entrepreneurship is most prevalent in the age groups in between these two extremes. Policy makers might, however, look to harness the entrepreneurial potential on either side of these seemingly most likely prospects. 47 Table 15 Demographic structure of Total early-stage Entrepreneurial Activity (TEA), by stage of economic development (unweighted average), 2010, percentage of the adult population (18-64 years of age) Innovation-driven Education Age Gender economies OECD EU NETHERLANDS Male 7.2 8.2 7.0 10.1 Female 3.8 4.6 3.7 4.4 18-24 years 3.7 4.2 3.9 6.9 25-34 years 6.9 7.9 7.6 11.3 35-44 years 7.0 8.0 6.6 7.6 45-54 years 6.0 6.9 5.2 6.8 55-64 years 3.1 3.8 2.4 3.4 Some secondary degree 3.6 4.1 3.2 0.7 Secondary degree 4.2 5.3 4.5 4.6 13.3 15.6 14.2 10.9 Post-secondary degree and/or graduate experience Source: EIM/GEM. S ect o r d ist r i bu ti on o f ea r ly -s ta g e en tr e pr en e urs Businesses can be set up in a variety of sectors each of which requires its own method of enterprising. GEM distinguishes four major sectors: (i) extractive sectors, including agriculture, forestry, fishing and mining; (ii) transformative sectors, including construction, manufacturing, transportation, communication, utilities and wholesale; (iii) business services, including finance, insurance, real estate and all other business services; and (iv) consumer services, including retail, motor vehicles, accommodation, restaurants, personal services, health, education and social services and recreational services. The development of the sector distribution of early-stage entrepreneurship in the Netherlands over time (2001-2010) is shown in table 16. The large majority of early-stage entrepreneurs is active in the services sector. Nearly half of the early-stage entrepreneurs in 2010 owns and manages a business in business services and 37% operates an enterprise in consumer services. 48 Table 16 Sector distribution of early-stage entrepreneurship in the Netherlands, 20012010, percentage of the adult population (18-64 years of age) involved in TEA Item 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Extractive sectors 10 9 12 11 5 4 9 2 10 4 Transformative sectors 16 24 30 30 24 12 22 35 24 13 Business services 47 32 29 27 28 32 40 34 21 47 Consumer services 27 35 29 31 42 52 28 28 45 37 Source: EIM/GEM. The sector distribution differs between factor-driven, efficiency-driven and innovation-driven economies. While extractive businesses (agriculture, forestry, fishing and mining) are most prevalent in factor-driven economies, businessoriented services are most prevalent in innovation-driven economies. Interestingly, the share of early-stage entrepreneurs active in transformative sectors (mainly construction and manufacturing) is about 20% in each of the three major stages of economic development. Noticeable as well, is that the prevalence of consumer-oriented services declines by stage of economic development. Comparing the Netherlands to groups of countries with similar levels of economic development (figure 18) shows that the Netherlands reveals a higher share of earlystage entrepreneurs in business services and a lower share in the transformative sector and in consumer services. Figure 18 Sector distribution of TEA internationally compared (unweighted average), 2010, percentage of the adult population (18-64 years of age) involved in TEA 0% 10% 20% Innovation-driven economies 5 20 OECD 4 20 EU 5 NETHERLANDS 4 30% 50% 60% 70% 32 100% 42 47 Transformative sectors 90% 46 31 13 80% 43 30 22 Extractive sectors 40% 37 Business services Consumer services Source: EIM/GEM. 4.2 Incumbent entrepreneurship We use the business ownership rate from EIM's COMPENDIA data base to measure the rate of incumbent entrepreneurship. This measures the number of business owners in the private sector excluding agriculture, hunting, forestry and fishing as a percentage of the total labor force in 30 OECD countries. On the ba- 49 sis of macro-economic characteristics, these countries can be classified into five distinct groups, including Mediterranean countries, Northern European countries, Western European countries, Anglo-Saxon countries and Central and East European countries (Van Stel, Cieslik and Hartog, 2010; Wennekers, Van Stel, Carree and Thurik, 2010). The development in the business ownership rate in each of these five groups of countries for the period 1973-2009 is illustrated in figure 19. Mediterranean countries - including Greece, Italy, Portugal, Spain and, from 1988 onwards, Turkey - have relatively high business ownership rates combined with a relatively low level of per capita income as compared to other OECD countries. Northern European countries - including Denmark, Finland, Iceland, Norway and Sweden - reveal the lowest share of business owners (except for the years 1989-1993) while having a high level of GDP per capita. Western European countries - including Austria, Belgium, France, Germany, Luxembourg, the Netherlands and Switzerland - on average have a moderately low business ownership rate. However, the Netherlands now has the highest business ownership rate of these countries. In addition, these countries have a proportionally low share of new and young business owners. In contrast, Anglo-Saxon countries - including Australia, Canada, Ireland, New Zealand, the United Kingdom and the United States - combine a high level of GDP per capita with both a high business ownership rate and a high share of new and young business entrepreneurs (Wennekers, Van Stel, Carree and Thurik, 2010; Hartog and Wennekers, 2009). Finally, due to different policies related to the private sector under Communism, business ownership rates in Central and East European countries - including Czech Republic, Hungary, Poland and Slovak Republic - were catching up quickly from 1989 onwards (Van Stel, Cieslik and Hartog, 2010). Business ownership rates increased from nearly zero at the beginning of the transition in 1989 to 11.9% in 2009. The rapid emergence of entrepreneurship in Central and East European countries caused the business ownership rate to exceed that of Northern European and Western European countries in a relatively short period of time. In 2009, the business ownership rate in Central and East European countries is at a level comparable to that in Anglo-Saxon countries (11.8%). 50 Figure 19 Business ownership rates in the private sector excluding agriculture, hunting, forestry and fishing in five groups of countries, 1972-2009, percentage of the total labor force 18% 17% 16% 15% 14% 13% 12% 11% 10% 9% 8% 7% 6% 5% 4% 3% 1972 1975 1978 1981 1984 1987 1990 1993 1996 1999 2002 2005 2008 Mediterranean countries (i) Northern European countries (ii) Western European countries (iii) Anglo-Saxon countries (iv) Central and East European countries (v) (i) Greece, Italy, Portugal and Spain; including Turkey from 1988; (ii) Denmark, Finland, Iceland, Norway, Sweden; (iii) Austria, Belgium, France, Germany, Luxembourg, the Netherlands and Switzerland; (iv) Australia, Canada, Ireland, New Zealand, United Kingdom and United States; (v) Czech Republic, Hungary, Poland and Slovak Republic (from 1989). Source: COMPENDIA 2009.1. 4.3 Entrepreneurial exits Entry and exit are closely related features of business dynamics (Robinson, O'Leary and Rincon, 2006). On one side of the spectrum, these dynamics find their expression in the emergence of new businesses that introduce novel ideas into the economy. On the other side of the spectrum, businesses that no longer create value for their stakeholders may be forced to close and sometimes businesses are sold for profit. These businesses could include both young or established businesses. Individuals that are transferring or closing their business may breathe new life into their entrepreneurial career by re-engaging in a new entrepreneurial activity. Re-entering the entrepreneurial process may be beneficial for society as the entrepreneurs concerned are likely to have accumulated entrepreneurial human capital, financial capital and a network of (professional) contacts. Recognizing the importance of exiting and re-engaging entrepreneurs, GEM tracks the number of individuals who have exited a business in the past year. More precisely, respondents of the Adult Population Survey (APS) are asked whether they had, in the past year at the time of survey, sold, shut down, discontinued or quit a business they owned and managed. If so, a distinction is made between exits with business continuance and exits without business continuance (business closure). 51 D e ve l o pm ent s i n t he N et he r la n d s o ve r t im e The development in entrepreneurial exits in the Netherlands over time (20022010) is presented in table 17. As shown, the number of business exits in 2010 dropped sharply as compared to the year before. In 2010, significantly fewer Dutch respondents recently exited and discontinued a business (0.9%) as opposed to 2009 (1.8%). Furthermore, 0.5% exited a business that continued (e.g. because it was transferred to another business owner) as opposed to 0.7% in 2009. As such, the number of business exits experienced a peak in 2009, which can be attributed to the economic crisis. Table 17 Entrepreneurial exits in the Netherlands, 2002-2010, percentage of the adult population (18-64 years of age) Item 2002 2003 2004 2005 2006 2007 2008 2009 2010 1.7* 1.6* 1.2* 1.5* 0.8* 0.5 1.0 1.8 0.9 . . . . . 0.3 0.6 0.7 0.5 Exit + business closure: Exited a business in the past year, business did not continue Exit + business continuance: Exited a business in the past year, business continued * Prior to 2007, no data were available concerning exiting entrepreneurs of businesses that continued their activities. In the GEM Adult Population Survey it was then only asked whether the respondent had, in the past twelve months, shut down, discontinued or quit a business they owned and managed; businesses that were sold were not included. Source: EIM/GEM. A n int e rna t i ona l c om pa r i s on The share of individuals that recently exited a business is significantly lower in the Netherlands (1.4%) compared to innovation-driven economies (2.3%), OECD countries (2.7%) and EU Member States (2.3%), see table 18. In particular the prevalence rate of individuals that recently closed a business is, on average, 1.5 to 2 times higher in countries with comparable levels of wealth. So, despite the increased rate of early-stage entrepreneurial activity in the Netherlands the share of individuals that recently exited a business remains rather low, while it is to be expected that business dynamics will increase with the rate of early-stage entrepreneurial activity and hence lead to a higher exit rate. Table 18 Entrepreneurial exits internationally compared (unweighted average), 2010, percentage of adult population (18-64 years of age) Innovation-driven economies OECD EU NETHERLANDS Exit + business closure 1.5 1.8 1.5 0.9 Exit + business continuance 0.7 0.8 0.8 0.5 Source: EIM/GEM. M a i n ex it rea son s It is important to note that not all business closures are failures. They also include healthy businesses that are forced to close because of a lack of successors or opportunities to sell the business. In order to obtain better insight into the 52 exit motives of closures and non-closures, survey respondents who exited a business in the year prior to survey were also asked to state the most important reason for doing so. An overview of the main exit reasons in the Netherlands and groups of countries with similar levels of economic development are given in figure 20 for 2010. In the Netherlands, 21.9% of those who exited a business in 2010 did so for personal reasons, 16.8% was forced to exit as the business was not profitable and 14.5% exited because of an opportunity to sell the business. Another job or business opportunity was the main reason for exiting for 10.4% of the individuals who exited a business. Compared to countries with similar levels of economic development Dutch adults (18-64 years of age) that exited a business in the past year seem to exit more often because of an opportunity to sell or for personal reasons. Relatively less frequently mentioned reasons include 'business not profitable' and 'problems obtaining finance'. Figure 20 Main reasons for exiting a business internationally compared (unweighted average), 2010, percentage of the adult population (18-64 years of age) that exited a business in the past year 0% 10% 20% Innovation-driven economies 5.4 OECD 5.0 29.7 EU 4.3 32.0 NETHERLANDS 30% 40% 32.4 14.5 50% 60% 9.3 9.0 12.4 16.8 Opportunity to sell Problems getting finance Exit was planned in advance Personal reasons 3.6 5.4 8.7 14.5 70% 5.0 9.1 10.4 80% 100% 5.7 16.2 3 5.2 16.1 3 4.7 2 90% 6.4 13.9 2 21.9 Business not profitable Another job or business opportunity Retirement An incident Source: EIM/GEM. 4.4 Conclusions This chapter reported on entrepreneurial activity, including early-stage entrepreneurial activity and incumbent entrepreneurship, in the Netherlands over time and from an international perspective. The results illustrate that the Netherlands conquered the first place in 2010 among all EU Member States concerning Total early-stage Entrepreneurial Activity (7.2%). Moreover, the Dutch business ownership rate in the private sector excluding agriculture, hunting, forestry and fishing as a percentage of the total labor force (11.9% in 2009) is the highest of Northern and Western European countries. Focusing on entrepreneurial exits reveals that Dutch exit rates are relatively low from an international perspective. The next chapter moves to entrepreneurial aspirations. 53 5 Entrepreneurial aspirations This chapter pays attention to entrepreneurial aspirations. Entrepreneurial aspirations cover growth ambitions, ambitions to innovate and ambitions to internationalize. Entrepreneurs have different aspirations for their businesses and differ in the extent to which they aspire for growth, innovation and internationalization. Each entrepreneur has his/her own beliefs or ambitions about the growth prospects of his/her business. And if entrepreneurs introduce new products or services, this can be innovative in terms of the newness of the product, the newness to the market and the low level of competing alternatives for their offerings. Entrepreneurs also differ in the extent to which they provide their products and services to international markets. Entrepreneurial aspirations are beneficial for economies as they may translate into employment creation and comparative advantages. 5.1 High-growth entrepreneurship Entrepreneurs aspiring high growth for their business receive much attention from policy makers as fast growing businesses account for a disproportionate share of employment and revenue growth in the economy (Acs, 2008). GEM tracks (expected) high-growth entrepreneurship by asking each respondent involved in early-stage entrepreneurial activity how many employees (other than the owner-manager(s)) he/she expects to have within five years time. Those who expect their business to grow with at least 20 people in five years time are referred to as High-growth expectation early-stage Entrepreneurial Activity (HEA). The percentage of the adult population (18-64 years of age) that is involved in TEA and expects their business to grow with 5-19 people in five years time are referred to as Moderate-growth expectation early-stage Entrepreneurial Activity (MEA). D e ve l o pm ent s i n t he N et he r la n d s o ve r t im e The share of high-growth entrepreneurs within the group of nascent and young business entrepreneurs (HEA) for the Netherlands over time (2002-2010) is presented in table 19. Over the past nine years, the rate of HEA in the Netherlands fluctuated around a level of just below 10%, showing lows of 5.8% in 2005 and of 4.1% in 2008. After 2008, the share of high-growth entrepreneurs within TEA increased to 8.2% in 2009 and to 12.9% in 2010. 55 Table 19 High-growth expectation early-stage Entrepreneurial Activity (HEA) in the Netherlands, 2002-2010, percentage of the adult population (18-64 years of age) involved in TEA Item 2002 2003 2004 2005 2006 2007 2008 2009 2010 13.9 12.3 12.0 5.8 11.0 8.1 4.1 8.2 12.9 HEA: You are actively involved in nascent and/or young business entrepreneurship and you will grow with at least 20 people in five years' time Source: EIM/GEM. A n int e rna t i ona l c om pa r i s on Putting the Dutch growth expectations of early-stage entrepreneurs in an international perspective (figure 211) shows that growth ambitions in the Netherlands are modest. When it comes to moderate growth ambitions (creating 5-19 jobs in five years time), the Netherlands takes a medium position with an average share of 22% over the years 2008-2010. But for the share of early-stage entrepreneurs expecting to create at least 20 jobs in five years time, the Netherlands is positioned sixth from bottom with an average share of 8.8% over the years 2008-2010. Growth aspirations of Dutch early-stage entrepreneurs, however, seem to be improving. Looking at the year 2010 only, shows that Dutch earlystage entrepreneurs (12.9%) outperform average innovation-driven (9.8%), OECD (9.8%) and EU (9.1%) countries when it comes to the expectation of growing with at least 20 jobs in five years time. 1 56 For this figure, GEM data are combined for the years 2008-2010 in order to make a more accurate assessment of growth ambitions of early-stage entrepreneurs. Figure 21 Moderate-growth expectation (5-19 jobs in five years) and High-growth expectation (≥20 jobs in five years) early-stage Entrepreneurial Activity (MEA and HEA) in innovation-driven economies, average 2008-2010, percentage of the adult population (18-64 years of age) involved in TEA 60% 50% 40% 30% 20% 10% Job Expectation: 20 or More Jobs Iceland Israel Ireland Korea United States Denmark Slovenia Belgium United Kingdom France Norway NETHERLANDS Germany Italy Spain Finland Greece 0% Job expectations: 5-19 Jobs Source: Kelley, Bosma and Amorós (2011), as elaborated by EIM. Growth expectations (at least 5 jobs in five years time) of nascent and young business entrepreneurs are presented separately in figure 22. In most innovation-driven economies nascent entrepreneurs have growth expectations that are comparable to young business entrepreneurs. As the figure shows, in some countries, notably Denmark, the United Kingdom, France, Norway and Korea, nascent entrepreneurs have higher growth expectations compared to young entrepreneurs. Since nascent entrepreneurs are in the process of starting a business, it may be that their expectations are over optimistic (Koellinger, Minniti and Schade, 2007). Perhaps the realized growth rate of their businesses will not be as high as they believed in the start-up phase. In other countries, including Israel, Spain, Ireland, Greece, Slovenia, the Netherlands and Belgium, young business entrepreneurs have on average somewhat higher growth ambitions than nascent entrepreneurs, resulting in a ratio smaller than one. 57 Figure 22 Growth expectations (≥5 jobs in five years) of nascent and young business entrepreneurs in innovation-driven economies, average 2008-2010, percentage of the adult population (18-64 years of age) involved in nascent/young business entrepreneurship 60% 2.0 50% 1.5 40% 30% 1.0 20% 0.5 10% Nacent entrepreneur (1) Young business entrepreneur (2) Korea Norway France United Kingdom Denmark Iceland Germany Italy United States Finland Belgium Netherlands Slovenia Greece Ireland Spain 0.0 Israel 0% Ratio (1) to (2); right axis Source: Kelley, Bosma and Amorós (2011), as elaborated by EIM. 5.2 Innovative entrepreneurship Innovation and entrepreneurship are tightly interwoven. Schumpeter (1934) argued that entrepreneurs distort the market equilibrium by introducing new product-market combinations or innovations which drive less productive firms out of the market and advance the production frontier. Whether new entrepreneurs drive out less efficient ones, or whether their innovations are copied by incumbents, the effect is the same: higher productivity and economic growth. In order to track innovative entrepreneurs GEM asked all early-stage entrepreneurs to rate the novelty and unfamiliarity of their products/services relative to customers' current experience (product innovation), as well as the degree to which other businesses offer the same new product (business innovation). A product or service that is considered novel and unfamiliar to some or all customers and that is offered by few or no other businesses is referred to as a new product/market combination. Finally, early-stage entrepreneurs were asked to indicate the newness of the technology used in the business (technology innovation). 58 D e ve l o pm ent s i n t he N et he r la n d s o ve r t im e Figure 23 exhibits the product, business and technology innovativeness of earlystage entrepreneurs in the Netherlands over time (2002-2010). Figure 23 Innovativeness of Total early-stage Entrepreneurial Activity (TEA) in the Netherlands, 2002-2010, percentage of the adult population (18-64 years of age) involved in TEA* 100% 90% Product innovation 80% 70% 60% 69 75 66 70 16 12 59 60 59 59 29 21 20 21 20 17 2010 64 50% 40% 30% 20% 10% 10 18 15 21 0% 2002 10 2003 18 18 12 18 21 2004 2005 2006 2007 2008 2009 53 49 46 39 41 New to none of the customers New to some customers New to all customers 100% 90% Business innovation 80% 47 42 39 43 14 15 12 2002 2003 2004 45 70% 52 47 36 42 12 11 8 10 16 13 2005 2006 2007 2008 2009 2010 83 84 15 10 6 2008 2009 57 60% 50% 40% 30% 43 38 30 20% 10% 0% Many businesses offer the same product Few businesses offer the same product No businesses offer the same product 100% Technology innovation 90% 80% 70% 60% 50% 79 89 88 88 9 9 10 11 2002 2003 2004 2005 83 80 13 13 76 40% 30% 20% 10% 10 0% 7 2006 2007 17 8 2010 No new technology is used New technology is used The very latest technology is used * One of the answers a respondent of the GEM APS might have given concerning product innovation was 'new to some customers'. One of the answers that might have been given concerning business innovation was 'few businesses offered the same product'. How many 'some customers' or a 'few businesses' are is not precise, this is implicitly judged by the respondent only. Source: EIM/GEM. 59 Concerning product and business innovation, the level of innovation slightly crumbled in 2010. Overall, 23% of the Dutch adult population involved in earlystage entrepreneurship reported (some) new product/market combination in 2010, as opposed to 31% in 2009 (not shown in figure 23). Both the novelty and unfamiliarity of the products and services offered was weakened, and the degree of competition by businesses offering the same type of products increased. Progress was made in the field of technology innovation, however. Compared to 2009, an increased share of Dutch early-stage entrepreneurs indicated making use of new technology (available in the last 1-5 years) or the very latest technology (available only since the previous year). Overall, Dutch early-stage entrepreneurs show a modest degree of innovation (Kelley, Bosma and Amorós, 2011). A n int e rna t i ona l c om pa r i s on Comparing the level of innovation by early-stage entrepreneurs in the Netherlands with that in innovation-driven economies, OECD countries and EU Member States further illustrates the modest Dutch rate of innovativeness (figure 24). Whereas the share to which Dutch early-stage entrepreneurs perceive their product or service as novel and unfamiliar to all customers is comparable to countries with similar levels of economic development, somewhat more earlystage entrepreneurs provide products or services that are novel or unfamiliar to none of the customers. A similar observation holds for the degree of competition by businesses offering the same type of products and for the degree of technology innovation of Dutch early-stage entrepreneurs. Figure 24 Innovativeness of Total early-stage Entrepreneurial Activity (TEA) internationally compared (unweighted average), 2010, percentage of the adult population (18-64 years of age) involved in TEA 0% Product innovation Innovation-driven economies OECD EU NETHERLANDS 10% 15 20% 30% 17 50% 60% 70% 25 17 15 40% 60 26 57 25 18 61 64 New to all customers New to some customers New to none of the customers 60 80% 90% 100% 0% 10% 20% 30% 40% 50% 60% 70% 12 35 54 OECD 11 35 54 EU 12 NETHERLANDS 13 Business innovation Innovation-driven economies 35 80% 90% 100% 80% 90% 100% 53 30 57 No businesses offer the same product Few businesses offer the same product Many businesses offer the same product 0% 10% 20% 30% 40% 50% 60% 11 OECD 10 16 74 EU 10 16 74 Technology innovation Innovation-driven economies NETHERLANDS 8 16 70% 73 17 76 The very latest technology is used New technology is used No new technology is used Source: EIM/GEM. 5.3 International entrepreneurship Entrepreneurial aspirations may also find their expression in internationalization. GEM tracks internationally-oriented early-stage entrepreneurs by asking each respondent involved in early-stage entrepreneurial activity what percentage of customers from outside the country they serve. This also includes selling products to foreign customers who buy online or visit the country as tourists or for work purposes. D e ve l o pm ent s i n t he N et he r la n d s o ve r t im e Table 20 presents the extent to which Dutch early-stage entrepreneurs sold products to customers from other countries in the period 2002-2010. In 2010, half of the early-stage entrepreneurs had no customers abroad at all and served only the domestic market. The remaining share of early-stage entrepreneurs was, to some extent, internationally oriented. About 35% of the early-stage entrepreneurs primarily focused on the domestic market and served up to a quarter of their customers abroad. Finally, 15% of the early-stage entrepreneurs were 61 quite internationally oriented as they provided products and services abroad to at least 26% of their customers. Table 20 Internationalization of Total early-stage Entrepreneurial Activity (TEA) in the Netherlands, 2002-2010, percentage of the adult population (18-64 years of age) involved in TEA Item 2002 2003 2004 2005 2006 2007 2008 2009 2010 No customers abroad 52 43 53 51 63 47 52 45 50 1-25% of customers abroad 31 40 26 28 24 34 34 40 35 26-100% of customers abroad 16 17 21 20 13 19 15 15 15 Source: EIM/GEM. A n int e rna t i ona l c om pa r i s on In comparison with factor-driven and efficiency-driven economies, innovationdriven economies have, on average, the highest share of early-stage entrepreneurs with an international orientation. As economies become wealthier and move to higher stages of economic development, entrepreneurs often face more intensely competitive environments, leading to a focus beyond the domestic market only (Kelley, Bosma and Amorós, 2011). Additionally, country size is assumed to affect the degree of internationalization of entrepreneurs in a negative way. Figure 25 Internationalization internationally compared (unweighted average), 2010, percentage of the adult population (18-64 years of age) involved in TEA 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Innovation-driven economies 43 41 15 OECD 43 41 16 EU NETHERLANDS 45 50 37 100% 18 35 15 No customers abroad 1-25% of customers abroad 26-100% of customers abroad Source: EIM/GEM. However, compared to countries with similar levels of economic development, the Netherlands reveals a relatively higher share of early-stage entrepreneurs without any customers abroad, see figure 25. The fraction of early-stage entrepreneurs serving up to a quarter of their customers abroad is slightly lower. The group of Dutch early-stage entrepreneurs with more than 25% of their customers outside the country is comparable to countries with similar levels of wealth. 62 5.4 Conclusions This chapter reported on aspirations of early-stage entrepreneurs in the Netherlands over time, focusing on ambitions for (rapid) employment growth, ambitions to innovate and ambitions to internationalize. The results show that Dutch business growth aspirations of early-stage entrepreneurs seem to have improved recently. In 2010, relatively more Dutch early-stage entrepreneurs expect their business to grow with at least 20 jobs in five years time compared to early-stage entrepreneurs in countries with similar levels of economic development. Concerning the level of innovativeness, the Netherlands reveals a modest degree of product, business and technology innovation as compared to countries at similar stages of economic development. Finally, as far as internationalization is involved, Dutch early-stage entrepreneurs have rather similar achievements to those of their counterparts in economically comparable countries. 63 6 Informal investment activity in the Netherlands One of the most important challenges for owner-managers of new and young businesses is to find external finance for their business. Since new businesses lack a track record proving their viability, the risk of investing in these businesses is often considered high. Moreover, expected returns are often low in the early stages of the business and new businesses often lack collateral to secure a possible bank loan. Therefore, many banks are reluctant to lend money to new and young businesses and even more so since the onset of the financial and economic crisis a few years ago. Another group of possible sources of finance, the institutional investors or venture capital funds, usually invest in larger businesses at later stages of the business. Contrary to institutional investors, informal investors more often focus on ventures in the early stages of the business life cycle. Therefore, this group of investors is becoming increasingly important in filling the market gap for start-up and early-stage equity finance. In GEM, informal investors are defined as individuals who "in the past three years, personally provided funds for a new business started by someone else, excluding any purchases of stocks or mutual funds". Informal investors are further divided into a group of investors investing in ventures owned by friends, family or colleagues and a group investing in ventures owned by strangers. The latter group are called business angels. They form a minority of informal investors but, on average, the invested amount per business angel is considerably higher (Burke et al., 2010a). This chapter consists of two parts. In the first part, we present recent developments in informal investment activity in the Netherlands, using data from GEM's Adult Population Survey. In the second part, we pay attention to empirical findings in two recent research papers which suggest that market forces to some extent naturally reduce equity gaps faced by entrepreneurs (Burke et al., 2010a, 2010b). 6.1 Recent developments in informal investment activity in the Netherlands Figure 26 shows the informal investor prevalence rate1, defined as the number of informal investors as a percentage of the adult population between 18-64 years of age, for the Netherlands versus the average of the innovation-driven economies, a group of countries identified by the World Economic Forum as countries whose economic development is mainly driven by knowledge-based activities.2 We can see that in 2010 the informal investor prevalence rate increased spectacularly in the innovation-driven economies and even more so in the Nether- 1 In this chapter we use the terms informal investor prevalence rate and informal investment activity interchangeably. 2 The innovation-driven economies for which the average informal investor prevalence rate is presented in Figure 26 are Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, the Netherlands, Norway, Slovenia, Spain, Sweden, the United Kingdom and the United States. For some countries, data are missing for one or two years and hence they are excluded from the average for the concerning years. 65 lands. In fact, informal investment activity in the Netherlands almost doubled, from 1.8% in 2009 to 3.4% in 2010. For both the group of innovation-driven economies and for the Netherlands, informal investment activity in 2010 reached its highest point in the last ten years, emphasizing the increased importance of this type of finance. Figure 26 Informal investor prevalence, the Netherlands versus innovation-driven economies, 2001-2010, percentage of the adult population (18-64 years of age) 4.5% 4.0% 3.5% 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0.0% 2001 2002 2003 2004 Netherlands 2005 2006 2007 2008 2009 2010 Innovation-driven economies Source: EIM/GEM. The high prevalence of informal investors in 2010 likely reflects an increased demand for external finance in 2010. In 2009 the demand for products and services of firms decreased sharply and many small firms did not feel the need to invest (European Commission, 2010), while the early-stage entrepreneurial activity rate increased. Together these developments may explain an almost unchanged informal investment rate in 2009 relative to 2008. Indeed, in 2009, real GDP growth was -4.1% in the Euro area and -3.5% in the total OECD area (OECD, 2011). However, real GDP growth in 2010 was 1.7% and 2.9% for these respective areas, indicating that the demand from the product market has been increasing again.1 Even though the overall demand for finance by Dutch SMEs was still relatively low in 2010 (Verhoeven and Smit, 2011), the increased demand from the product market (relative to 2009) may have led to an increased demand for finance by some businesses in order to attract additional working capital and/or to finance new investments.2 In addition, early-stage entrepreneurial activity in 2010 was high again. And since banks are still cautious about providing loans to new and small businesses, the demand for external finance may have shifted to some extent to informal investment finance. What is remarkable though, is that the increased demand for informal investment finance has apparently been matched by an increased supply, witness the higher prevalence rates of informal investors. In the second part of this chapter, we will pay attention to 66 1 For the Netherlands real GDP growth was -3.9% in 2009 and 1.8% in 2010 (OECD, 2011). 2 Verhoeven and Smit (2011) report that, of those Dutch SMEs that were looking for finance in 2009 and 2010, the financing goal in 2010 was less often refinancing or restructuring debts and more often attracting additional working capital, relative to 2009. some newly found empirical mechanisms suggesting that, to some extent, the demand for informal investment finance tends to generate its own supply (Burke et al., 2010a, 2010b). Figure 27 shows that, despite a spectacular increase in the number of informal investors in 2010, the Netherlands is still only an average performer within the group of innovation-driven economies. However, in the Netherlands, the average invested amount per investor tends to be relatively high compared to other innovation-driven economies (Hessels, 2005). This is likely to be related to the higher share of business angels among informal investors in the Netherlands (see table 25), whose investment volumes are on average higher, compared to other informal investors. Figure 27 Informal investor prevalence in innovation-driven economies, 2010, percentage of the adult population (18-64 years of age) 6.6 5.2 5.4 6.0 United States 6.0% 5.8 Iceland 7.0% 3.2 3.4 3.4 3.4 3.6 3.8 3.2 3.6 3.0 3.3 2.8 Denmark Italy France United Kingdom Spain Finland NETHERLANDS Slovenia Germany Belgium Ireland 5.0% 4.0% 3.0% 2.0% 1.0% 0.9 Sweden Greece Norway Japan 0.0% Source: EIM/GEM. Table 21 to table 26 show some structural characteristics of informal investment activity in the Netherlands over the period 2008-2010. 1 To evaluate developments over time, these characteristics will be compared with the corresponding characteristics for the period 2001-2004, reported by Hessels (2005). Table 21 shows that the informal investor prevalence rate is higher among males than among females. This was also the case in the period 2001-2004. However, the gender gap has become somewhat smaller: while the percentage of female informal investors was about 27% over the period 2001-2004, it was 33% in 20082010. Table 22 shows that informal investor prevalence is almost identical among the different age groups. This pattern is similar to the period 2001-2004 (Hessels, 2005). Table 23 shows that informal investment activity is highest among highlyeducated individuals. This was also the case in the period 2001-2004 but, similar 1 Table 25 deals with the period 2007-2009. Furthermore, in tables 21-23 and 27, the aggregate informal investor rates are not exactly the same due to rounding. 67 to the gender gap, the gap between the different education levels decreased over the last ten years. Table 21 Informal investor prevalence in the Netherlands, by gender, average 20082010, percentage of the adult population (18-64 years of age) Relative distribution Gender Informal investor prevalence (% of informal investors) Male 3.0% 67% Female 1.5% 33% Total 2.3% 100% Source: EIM/GEM. Table 22 Informal investor prevalence in the Netherlands, by age group, average 20082010, percentage of the adult population (18-64 years of age) Relative distribution Age group Informal investor prevalence (% of informal investors) 18 to 34 years 2.1% 31% 35 to 44 years 2.3% 25% 45 to 64 years 2.3% 45% Total 2.2% 100% Source: EIM/GEM. Table 23 Informal investor prevalence in the Netherlands, by education level, average 2008-2010, percentage of the adult population (18-64 years of age) Relative distribution Education level* Informal investor prevalence (% of informal investors) Low 2.2% 11% Medium 1.9% 48% High 2.9% 40% Total 2.2% 100% * The low educational level includes GEM's classifications 'no education' and 'some secondary education', the medium category corresponds to GEM's 'secondary education' and the high educational level covers GEM's classifications 'post-secondary education' and 'graduate experience'. Source: EIM/GEM. Table 24 presents the distribution of informal investors according to the relationship the investor has with the entrepreneur of the business in which he or she invests. Over the period 2008-2010 the share of business angels among informal investors is 15%. This percentage is somewhat higher compared to the period 2001-2004, when 12% of the informal investors in the Netherlands did not personally know the entrepreneur of the business he or she invested in (Hessels, 2005). However, it is lower than the corresponding percentage over the period 2007-2009, when the share of business angels or professional informal investors 68 was 19% (see table 25). Hence, the share of business angels among informal investors decreased in 2010. We conclude that the spectacular increase in informal investment activity in the Netherlands in 2010, reported in figure 26, is mainly due to an increase in the number of informal investors investing in businesses of family members, friends or colleagues. Table 25 further shows that the percentage of business angels among the group of informal investors is higher in the Netherlands compared to other innovation-driven economies. Table 24 Informal investor prevalence in the Netherlands, by relationship with investee, average 2008-2010, percentage of informal investors Relationship with investee Relative distribution (% of informal investors) Family member 51% Friend or colleague 34% Stranger or someone else 15% Total 100% Source: EIM/GEM. Table 25 Informal investor prevalence, by relationship with investee, Netherlands versus innovation-driven economies, average 2007-2009, percentage of informal investors Relationship with investee Relative distribution, Relative distribution, the Netherlands innovation-driven economies Family member 49.2% 54.5% Friend or colleague 31.9% 34.9% Stranger or someone else 18.8% 10.6% 100.0% 100.0% Total Source: EIM/GEM. Finally, table 26 shows the distribution of informal investors according to the sector of economic activity of the business in which he or she invests. A minority (10%) invests in businesses which are active in the extractive sectors (agriculture, forestry, fishing and mining). The shares of informal investors investing in the transformative sectors (construction, manufacturing, transport and wholesale), business services (including financial services, insurance companies and real estate) and consumer services (including. retail, restaurant and hotels, health care, education and recreation) are considerably higher. The share of investments in consumer services has decreased remarkably since 2004, when this share was 37% (Hessels, 2005). 69 Table 26 Informal investor prevalence in the Netherlands, by sector of investment, average 2008-2010, percentage of informal investors Relative distribution (% of informal investors) Extractive sectors 10% Transformative sectors 38% Business services 28% Consumer services 24% Total 100% Source: EIM/GEM. 6.2 Determinants of informal investment activity In this section we focus on empirical findings in two recent research papers (Burke et al. 2010a, 2010b) that investigate the determinants of the prevalence and investment volumes of informal investors in more than twenty highly developed countries over a recent period of time (2002-2006). The papers make use of individual level data from GEM's Adult Population Survey and both apply multinomial logit models and Heckman selection models to investigate what determines the probability that an individual is an informal investor and what determines the investment volumes of such individuals. The papers focus on both micro level determinants and macro level determinants. One highly interesting finding presented in these two papers is that to some extent the demand for informal investment finance tends to generate its own supply. This finding holds both at the micro and macro level. Furthermore, this effect seems to differ between men and women. These findings are discussed in some detail. R e la t io nsh i p b et we en de ma nd a n d s u p p ly o f inf o rma l i nv es tm ent a c t i v ity a t th e m ic r o l ev e l At the micro level we find that the probability that an individual informally invests is significantly positively related to his or her engagement in past, present and future (i.e. planned) entrepreneurial activities. Holding constant a range of other factors, it was found that being involved in owning-managing a business, being involved in starting up a new business (possibly on behalf of the individual's employer), expecting to start a new business within the next three years, self-perceived skills to start a business and having exited a business recently, all contribute to the probability of being an informal investor. Although the empirical studies were carried out for a group of highly developed countries, table 27 illustrates that this finding also holds specifically for the Netherlands. It is shown that, among the group of individuals who are involved in early-stage entrepreneurial activity (either nascent or young business activity), the prevalence rate of informal investors is much higher (6.4%) compared to the group of individuals who are not involved in early-stage entrepreneurial activity (2.0%). 70 Apparently, entrepreneurial activity and informal investment activity are complementary rather than competing.1 Burke et al. (2010b) explain this as follows: "Our results indicate that the attributes of successful informal investors namely, wealth (finance to invest), entrepreneurial management skills (helping ventures with innovation and entrepreneurial strategy as well as small business management), reputation (in order to attract other co-investors and other resource providers to back target investments/ventures) and the ability to spot profit opportunities (either based on past success or from the lessons learnt from failure, i.e. the 'school of hard knocks') - can be fostered by the 'learning by doing', wealth creation and reputation enhancement when one is involved in entrepreneurship. We argue that if these effects are sufficiently strong then, notwithstanding the presence of time and wealth constraints, they lead to a net positive effect on the supply of informal investors." (p. 43). Table 27 Informal investor prevalence in the Netherlands, by mode of entrepreneurial activity, average 2008-2010, percentage of the corresponding group of the adult population (18-64 years of age) Relative distribution Entrepreneurial activity mode Informal investor prevalence (% of informal investors) TEA 6.4% 18% Non-TEA 2.0% 82% Total 2.3% 100% Source: EIM/GEM. R e la t io nsh i p b et we en de ma nd a n d s u p p ly o f inf o rma l i nv es tm ent a c t i v ity a t th e ma c r o l ev el At the macro level we find that the prevalence of informal investors is higher in a country with a higher rate of entrepreneurial activity compared to a country with a lower rate of entrepreneurial activity. This is found holding constant a range of other factors - including determinants at the individual level. The finding is consistent with a particular application of Keynesian economics that demand will generate its own supply. In this case, entrepreneurial activity creates a demand for informal investment finance. A high rate of entrepreneurial activity at the country level goes together with many investment opportunities for informal investors, as many entrepreneurs are in need of finance. This availability of opportunities encourages an increase in the number of informal investors who want to exploit these opportunities (Burke et al., 2010b). Although the result was found using a data sample of countries in the period 2002-2006, the positive correlation between entrepreneurial activity and a country's prevalence of informal investors is well illustrated by figure 28, which uses data of 2010 only. On average, countries with higher rates of entrepreneurial activity also have higher numbers of informal investors. 1 These activities can also be mutually competing. For instance, assuming the presence of wealth and time constraints, starting up or running a business requires financial investments which then cannot be used to invest informally in businesses of others. Similarly, running a business requires time investments which cannot be used to devote to investing in other businesses. 71 Figure 28 Total opportunity-based early-stage Entrepreneurial Activity rate versus Informal investor prevalence, 2010 7% SE 6% US IS Informal investment activity GR R2 = 0.38 NO 5% 4% BE IE DE ES 3% IT SI FI FR NL UK DK 2% 1% BE: Belgium DE: Germany DK: Denmark ES: Spain FI: Finland FR: France GR: Greece IE: Ireland IS: Iceland JP IT: Italy JP: Japan NL: Netherlands NO: Norway SE: Sweden SI: Slovenia UK: United Kingdom US: United States 0% 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% Opportunity TEA Source: EIM/GEM. D i ff e r enc es b e tw ee n d et e rm i na nt s of i nf or ma l in ve st me nts by wo me n v e rs us me n Building on the finding that the demand for informal investment finance to some extent generates its own supply, Burke et al. (2010a) find that this relationship is actually much stronger for women than for men. They provide a possible explanation by hypothesizing that female investors have a preference to invest in female businesses (see e.g. Moore, 1990, and Ruef et al. 2003). If this is true, then the higher elasticity between entrepreneurial activity and a country's investment volume by female investors (compared to males) can be explained by the well-known stylized fact that entrepreneurial activity rates are lower for women than for men. Lower levels of (female) entrepreneurs imply fewer investment opportunities for (female) investors and fewer opportunities to spread risk by building an investment portfolio of (female-led) businesses. Once female entrepreneurial activity increases, investment opportunities and possibilities to spread risk by building a portfolio increase much faster compared to a similar increase in male entrepreneurship. This is because the base (network) of female entrepreneurs is smaller - possibly below a certain critical mass - so that a rise in female entrepreneurs creates relatively more profit opportunities for (female) investors than does the same rise in male entrepreneurs. 6.3 Conclusions In 2010 informal investment activity increased spectacularly in the innovationdriven economies. In the Netherlands, the prevalence rate of informal investors rose from 1.8% in 2009 to 3.4% in 2010, where the rise in 'amateur' investors (investing in businesses of friends, family or colleagues) was somewhat stronger than the rise in 'professional' investors or 'business angels' (investing in businesses of strangers). The rise in informal investment activity may be explained 72 by an increased demand from the product market (raising the demand for external finance) as well as a higher level of early-stage entrepreneurial activity in 2010 and 2009 as compared to earlier years, combined with a continued hesitance of banks to provide loans to new and young businesses, possibly shifting finance demand to some extent towards informal investors. Furthermore, in the Netherlands prevalence rates of informal investors are still higher among men and more highly-educated individuals but the gender gap and (in particular) the education gap in informal investment activity has been decreasing over the last decade. Finally, the demand for informal investment finance to some extent generates its own supply, as entrepreneurs relatively often turn out to be informal investors as well, when compared to non-entrepreneurs and because higher entrepreneurship rates at the country level create more investment opportunities for informal investors. The latter relation was found to be stronger for female investors than for male investors, possibly reflecting the preference of female investors to invest in businesses led by women. 73 7 Role models and entrepreneurship Many factors may influence the decision to become an entrepreneur. One of these factors is that one individual may be inspired by another entrepreneur or by another business when making his/her decision to set up his/her own business. Thus, entrepreneurs or businesses may serve as role models for others. This chapter will address such role models for entrepreneurship. The information presented in the chapter is based mainly on telephone surveys that were held in 2009 and 2010 with Dutch nascent entrepreneurs and young business owners, identified earlier by the GEM Adult Population Survey (APS) in respectively 2007 and 2008 (for the interviews held in 2009), and 2009 (for the interviews held in 2010). The surveys concentrated on whether entrepreneurs were inspired by role models in taking the decision to set up their firm. Role models may have a profound influence on career decisions, including the decision to become an entrepreneur. However, so far, little is known about the extent to which entrepreneurs are influenced by role models in the decision to set up a firm, who their role models are and what their function is. In the next sections we present some descriptive results based on these follow up interviews. We tried to contact 330 individuals who agreed to participate in a follow up survey during the 2007, 2008 or 2009 APS. Once follow up interviews had been initiated at least one year after the APS it appeared that 40 of these addresses were not usable (address not correct or fax was reached). We were not able to conduct interviews with the full remaining sample because some individuals refused to participate or did not answer the telephone. In total 219 individuals were interviewed. Here we will report only results for people who were still involved in the business of which they were owners-managers or which they were trying to set up during the first interview (172). 7.1 Presence of role models Career decisions involve the decision to become an employee or self-employed. Such decisions are influenced by various factors, including individual traits and preferences, and the institutional and cultural context. Role models may have a profound influence on career decisions, including the decision to become an entrepreneur. Role models may be individuals who have a certain 'role' (e.g. a specific organizational position) that someone else would like to 'model' or copy. The conventional idea of a role model is that this is a person who has an influential position and provides an example for people to imitate. Parents, teachers and other mentoring figures, for example, constitute such role models. However, role models can be much more than mentoring figures. They can help in learning new tasks and they can motivate other people to attain a certain goal. In the follow up interviews respondents were asked whether they were influenced by another (ex-) entrepreneur or business in the decision to become an entrepreneur themselves. Of all respondents almost a quarter (24%) answered that they were influenced by another entrepreneur. 16% indicated being influenced by only one role model entrepreneur, while 8% had more than one role model. As indicated not only other entrepreneurs, but also their businesses, can function as role models. For 20% of the respondents a business served as role 75 model, in most cases this concerned only one business. In total 58 entrepreneurs (34% of all respondents) indicated having had one or more individuals and/or businesses as a role model.1 Of these individuals 41% only had one or more individuals as role model, 31% had both one or more individuals and one or more businesses as role model, and 28% had only one or more businesses but no individual as role model (these percentages are not reported in the table). In another survey among Dutch entrepreneurs the share of entrepreneurs with a role model was even higher (54%) (Bosma et al., 2011). The difference may be explained by the fact that this latter survey concentrated on entrepreneurs with businesses in selected sectors: retail, hotel and restaurant sector, business services and other services. Table 28 Did another (ex-) entrepreneur or business influence you in your decision to become an entrepreneur? n=172 % Yes, one other entrepreneur 16 Yes, more than one entrepreneur 8 No 76 Total 100 Yes, one other business 16 Yes, more than one business 4 No 80 Total 100 Source: EIM, Follow up surveys held in 2009 and 2010 among individuals identified as nascent entrepreneurs or young business owners in the GEM Adult Population Survey in 2007, 2008 and 2009. 7.2 Significance of role models 7 . 2 . 1 R ea so ns fo r ha v i ng r o le mo d e ls Individuals can have various reasons as to why their decision to become selfemployed was influenced by another entrepreneur, see table 29. The most common reason for being influenced by another entrepreneur in the decision to start their own business for the 42 entrepreneurs in our sample to which this applies, was because of the personal capabilities or knowledge of the role models. This seems to indicate that role models are often individuals who have specific knowledge or skills that the individual values, admires and/or lacks and would like to learn (Gibson, 2004). The second most important reason for being influenced by another entrepreneur as a role model was because the role model offered or presented concrete business opportunities. 1 76 Apart from being influenced by role models, the presence of many entrepreneurs may also indirectly stimulate new business start-ups (see literature cited in Bosma et al., 2011). Table 29 Reasons for having a role model (more than one answer allowed), n=42 Your decision to become an entrepreneur was influenced by % agree or this entrepreneur because of… strongly agree his/her personal capabilities or knowledge 62 concrete business opportunities offered by him/her 60 his/her knowledge about certain market-/sector-specific conditions 52 certain information he/she had 52 certain resources he/she possessed 36 Source: EIM, Follow up surveys held in 2009 and 2010 among individuals identified as nascent entrepreneurs or young business owners in the GEM Adult Population Survey in 2007, 2008 and 2009. 7 . 2 . 2 F unc t ion s of r o le m od e ls Role models can have different functions (Gibson, 2004). They can simply give practical help with setting up a firm or provide awareness of entrepreneurship as a viable career choice. Their role, however, can also be to inspire e.g. by motivating or encouraging others to try to achieve certain goals. They can also help individuals to define their self-concept or enhance their self-efficacy by increasing the confidence such an individual has in his/her own abilities and skills (Lockwood and Kunda, 1997). More specifically, if an individual observes that someone with similar skills and capabilities has succeeded in setting up and running a (successful) business it may give this person confidence that he/she can also do this him-/herself. The results in table 30 reveal that role models in particular play an important role in terms of increasing self-efficacy in the sense that they make people confident that they also can achieve a certain goal and as motivators to start. Table 30 Function of role model (more than one answer allowed), n=42 In what way has this entrepreneur influenced your decision to start? % yes Provide confidence 31 Motivation/inspiration 31 Practical (information, support, advice) 21 Inspiration to develop a specific business idea 21 Parents/partner/family as example 17 Awareness (of advantages of entrepreneurship) 12 Other 19 Do not know 2 Source: EIM, Follow up surveys held in 2009 and 2010 among individuals identified as nascent entrepreneurs or young business owners in the GEM Adult Population Survey in 2007, 2008 and 2009. 7 . 2 . 3 I nf lu en ce o f ro l e mo d e ls Role models can influence business start up decisions in various ways. For 81% of the respondents the entrepreneurial role model served as a positive example. Please note that role models are not necessarily all positive examples. It is also 77 possible that, as a negative example, a role model made certain mistakes that the person influenced would like to avoid or correct and thus is a negative example. Also, 69% indicated that the role model was helpful in starting the business. It was indicated before that role models can be influential in affecting the decision to become an entrepreneur. Of our respondents, 62% indicated that they the idea to set up their own business originated from the role model. Role models can provide living evidence that certain achievements are possible. In the follow up survey 60% of the respondents who were influenced by another entrepreneur indicated that the role model helped them to believe that they could also set up a business themselves. Table 31 Type of influence of role model (more than one answer allowed), n=42 % agree or Statement strongly agree This entrepreneur served as a positive example when setting up my firm 81 This entrepreneur helped me with starting my own firm 69 This entrepreneur provided me with the idea to set up my own business 62 With this entrepreneur I thought: if he/she can do it, I can do it as well 60 Source: EIM, Follow up surveys held in 2009 and 2010 among individuals identified as nascent entrepreneurs or young business owners in the GEM Adult Population Survey in 2007, 2008 and 2009. In order to assess whether role models are influential in affecting start-up decisions it is important to know whether those who are influenced by a role model would have started the firm anyway or whether they would have abstained from starting the firm without the role model. Of the respondents in our sample that were influenced by another entrepreneur 43% indicated that they probably would not have started their own firm without the role model. The influence of the role model may, of course, stretch further than the decision to become an entrepreneur. In the telephone interviews it was asked whether any changes had been made to the original business plan as a result of the influence of the role model. This was indeed the case for 29% of the respondents who were influenced by other entrepreneurs. 7.3 Relationship with role model A role model is not necessarily a person that someone knows personally. It can, for example, also be an entrepreneur who is generally known through exposure in the media and with whom the person who is influenced has no personal relationship. Thus, entrepreneurial role models may range from remote 'icons' such as Steve Jobs to next-door examples. In our sample, however, all entrepreneurs indicate having had personal contact with their role model. This supports that role models tend to be next-door examples, which is in line with results of another survey among Dutch entrepreneurs (Bosma et al., 2011). Furthermore, almost all individuals who were influenced by role models (98%, except for one individual) had personal contact with their role model after they started up their business. 78 Our results therefore indicate that role models come from the entrepreneurs personal networks. This may involve "strong ties" i.e. the inner circle of family and friends or "weak ties" meaning that the role model originates from the entrepreneur's wider environment, such as former employers or colleagues. Table 32 shows the relationship respondents had with their role model for the 42 respondents that had one or more other (ex-) entrepreneurs as a role model. It seems that the role model comes more frequently from the network of weak ties than from the network of strong ties. When the role model comes from the network of strong ties, it is most often a friend, but role models are also relatively often family of the respondents, parent(s) in particular. When the role model originates from the network of weak ties, it is most often a contact from a previous job, and also quite often a former employer. Table 32 Relationship with the role model (does not add up to 100% since some people have more than one role model), n=42 % Strong ties Friend 26 Family (partner, parent(s), brother/sister, other) 20 Weak ties Contact from previous job (not employer) 24 Former employer 19 Someone met during study/course 14 Someone met by coincidence Other 2 10 Source: EIM, Follow up surveys held in 2009 and 2010 among individuals identified as nascent entrepreneurs or young business owners in the GEM Adult Population Survey in 2007, 2008 and 2009. 7.4 Characteristics of individuals who are influenced by role models 7 . 4 . 1 H um a n ca p i ta l cha ra ct er i st i cs It has been explained that role models can play a role in increasing confidence of the individuals they influence. In this respect it could be the case that women are more likely to be influenced by role models than men as they more often lack confidence. The results indeed reveal that women are slightly more often influenced by another entrepreneur in their decision to start their own firm than men (36% versus 31%), although this difference is not statistically significant. It has been argued that role models may substitute for certain ability and skills that the person who is being influenced lacks (Bosma et al., 2011). Then it could be expected that younger individuals and people with lower levels of education are more likely to be influenced by a role model. Table 33 reveals that individuals in the youngest age group (18-34) are indeed more likely to have a role 79 model. This is even more true, however, for individuals in the oldest age group (45+). This can be explained by the fact that older entrepreneurs have less confidence in their entrepreneurial skills and tend to have larger networks (De Kok, Ichou and Verheul, 2010). Age differences between those who have been and those who have not been influenced by a role model are significant. In terms of education there are no significant differences between these two groups in terms of role model presence. Table 33 Age, education and role model usage, n=172 Role model No role model (n=58) (n=113) All (n=171) % % % 18-34 24 16 19 35-44 55 60 57 45+ 29 15 25 Low 32 28 30 medium 32 36 33 high 36 36 36 Age Education Source: EIM, Follow up surveys held in 2009 and 2010 among individuals identified as nascent entrepreneurs or young business owners in the GEM Adult Population Survey in 2007, 2008 and 2009. Building further on the argument that role models may compensate for certain types of knowledge and experience, one could argue that specialists may be more likely to be influenced by a role model than all-rounders. 48% of the respondents in our sample would describe themselves as all-rounder, while 52% indicate they are specialists. Individuals who have a role model are more likely to describe themselves as specialists (56%) compared to those who have no role model (49%), but this difference is not significant. One could also argue that role models substitute entrepreneurship specific human capital e.g. by providing advice during the start-up process and by helping to identify profitable business opportunities (Davidsson and Honig, 2003). In this respect prior experience with setting up and owning-managing a business could be relevant. On average 22% of the respondents in our sample indicate that, in the past they had set up a business of which they were the owner-manager. For those who have been influenced by a role model this is 17%, while it is 24% for those who have no role models. However this difference is not significant. 7 . 4 . 2 E nt re p r en eu r ia l pe rf o rma nc e Role models have the potential to offer various advantages to the persons they influence such as practical advice and support and the demonstration of new tasks and skills. Therefore it is interesting to investigate whether entrepreneurs who have been influenced by a role model perform differently from those who had no role model. Looking at the effort that entrepreneurs put into their busi- 80 ness it appears that entrepreneurs who have a role model more often spend 40 hours or more per week in their firm (64% as opposed to 43% of non role model users; the average is 50%). This difference is significant. In terms of income it appears that on average 37% of respondents indicates that their income is well above modal. For those who have a role model this is 40%, while this is 35% for those who have no role model. The difference is not significant. With respect to motivation, on average 57% of respondents starts/started the new business because of the desire to be one's own boss. Of those with role models this is 66%, while it is 53% for those without role models. This difference is significant. E mp l oy me nt a nd ex pe cte d e m pl oy me nt g ro wt h At the time of survey on average 39% of respondents had at least one employee. Those with role models did not differ significantly from those who had no role model (37% versus 41%). However, in terms of expected growth in employment, the story is different. On average 26% of the respondents expected to grow with at least one employee in the next five years. For the entrepreneurs with role models this share is higher: 35%, while it is 21% for those without role models. This difference is significant. I nno va t i ve ne ss Do role models contribute to nascent and young business entrepreneurs developing new products or services or identifying new markets? Table 34 reveals how entrepreneurs with role models compare to those who have no role model on different aspects of innovation. It appears that there are no significant differences in terms of innovativeness between those who have and those who have no role models. Table 34 Innovativeness, n= 172 Role model No role model All (n=58) (n=114) (n=172) Few or no businesses offer same product 36 44 41 Product new to all or some customers 52 41 45 Uses new technology 19 19 19 Source: EIM, Follow up surveys held in 2009 and 2010 among individuals identified as nascent entrepreneurs or young business owners in the GEM Adult Population Survey in 2007, 2008 and 2009. E xp o rt o r ie nta t i on On average 38% of the respondents had at least some foreign customers. Of the role model users 26% had foreign customers, while this was the case for 44% of those who have no role model. This difference is significant. Thus, entrepreneurs who have one or more role models are much less oriented on foreign customers. 81 7.5 Conclusions This chapter provided some descriptive results from telephone surveys held in 2009 and 2010 that focused on whether the decision to set up an own a business was influenced by role models (i.e. (an)other entrepreneur(s) and/or business(es)). It appears that about one third (34%) of the entrepreneurs was influenced in the decision to become an entrepreneur by (a) role model(s). A description was given of the type of functions that role models fulfill, of their influence and of the reasons that entrepreneurs have for using role models. The chapter also addresses the type of relationship that entrepreneurs have with their role models. It appears that role models are not remote 'icons' but instead originate from the entrepreneurs' personal network, in particular friends and contacts from a previous job. 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Recente Publieksrapportages A201107 19 mei 2011 A201106 27 april 2011 Ondernemen voor de toekomst Trendstudie MKB en Ondernemerschap: Synthese A201105 20 april 2011 Uitvinders in Nederland A201104 28 april 2011 Kleinschalig Ondernemen 2010 A201103 10-3-2011 A201102 8-3-2011 A201101 5-1-2011 A201012 8-12-2010 A201011 16-11-2010 A201010 9-11-2010 A201009 14-10-2010 De arbeidsmarkt van Midden-Nederland A201008 14-10-2010 Monitor Inkomens Ondernemers A201007 30-9-2010 Stand van Zaken Zonder Personeel A201006 23-6-2010 Internationale benchmark ondernemerschap A201005 31-5-2010 Bedrijfsbeëindigingen in het kleinbedrijf A201004 april 2010 Octrooien in Nederland A201003 12-4-2010 Ondernemen voor anderen! A201002 15-2-2010 Een kwestie van ondernemen A201001 11-1-2010 Innovatief ondernemerschap in detailhandel, A200918 1-12-2009 Slim en gezond afslanken A200917 2-11-2009 Ondernemen in de Sectoren A200916 30-10-2009 A200915 17-8-2009 Criminaliteitspreventie door kleine bedrijven A200914 16-6-2009 Global Entrepreneurship Monitor 2008 A200913 15-5-2009 A200912 20-5-2009 A200911 3-4-2009 Kopstaartbedrijven A200910 1-4-2009 Ondernemerschap in de wijk Trendstudie MKB en Ondernemerschap Monitor vrouwelijk en etnisch ondernemerschap 2010 Startende ondernemers Bedrijvendynamiek en werkgelegenheid Global Entrepreneurship Monitor 2009 The Netherlands Ondernemen in de sectoren 2010 - 10 brochures 2010 horeca en ambacht Springen over de Grens The Netherlands Internationale benchmark ondernemerschap 2009 Kleinschalig Ondernemen 2009 A200909 27-3-2009 A200908 half juni 2009 Van werknemer tot ondernemer A200907 24-3-2009 Monitor Inkomens Ondernemers A200906 19-3-2009 Bedrijvendynamiek en werkgelegenheid A200905 17-3-2009 Afhankelijkheid in de metaalsector A200904 12-3-2009 Beter inzicht in multicultureel ondernemerschap A200903 5-2-2009 A200902 13-1-2009 Toekomst concurrentiepositie MKB A200901 13-1-2009 MKB in regionaal perspectief Review: Internationalisering van het Nederlandse MKB Ten years entrepreneurship policy: a global overview 87 A200815 19-12-2008 Succes met samenwerking A200814 16-12-2008 Tijdelijke samenwerkingsverbanden in het Neder- A200813 8-12-2008 Sociaal ondernemerschap A200812 8-12-2008 Ondernemen in de Sectoren A200811 28-10-2008 A200810 23-9-2008 A200809 8-9-2008 Internationale benchmark ondernemerschap A200808 3-9-2008 Nalevingskosten van wetgeving voor startende A200807 september 2008 A200806 18-9-2008 A200805 8-7-2008 A200804 14-7-2008 Kleinschalig Ondernemen 2008 A200803 26-6-2008 Ondernemerschap in de regio A200802 27-3-2008 Herstructurering van winkelgebieden A200801 25-2-2008 Bedrijvendynamiek en werkgelegenheid A200714 21-12-2007 Technologiebedrijven in het MKB A200713 19-12-2007 MKB in regionaal perspectief A200712 15-11-2007 Voor het gewin of voor het gezin? A200711 7-11-2007 A200710 25-10-2007 A200709 13-9-2007 A200708 21-6-2007 Kleinschalig Ondernemen 2007 A200707 21-6-2007 Global Entrepreneurship Monitor 2006 Nederland A200706 13-6-2007 Een eigen bedrijf: loon naar werken? A200705 10-5-2007 Internationale benchmark ondernemerschap A200704 5-4-2007 Dat loont! A200703 5-3-2007 Bedrijvendynamiek en werkgelegenheid A200702 1-3-2007 Flexibele arbeid in het MKB A200701 8-1-2007 Entrepreneurship in the Netherlands; landse MKB Ondernemerschap in de zorg In- en uitstroom in de detailhandel bedrijven Stimulering van ondernemerschap in middelgrote gemeenten HRM-beleid in het MKB Global Entrepreneurship Monitor 2007 The Netherlands Van onbemind tot onmisbaar Ondernemen in de Sectoren Ondernemerschap in het primair en voortgezet onderwijs High growth enterprises; Running fast but still keeping control A200613 8-1-2007 Geef richting, geen regels! A200612 januari 2007 A200611 22-9-2006 Ondernemen in de Sectoren A200610 18-9-2006 Met ervaring aan de start A200609 20-7-2006 Global Entrepreneurship Monitor 2005 Nederland A200608 18-9-2006 Pensioen voor ondernemers A200607 24-7-2006 MKB regionaal bekeken A200606 19-7-2006 MKB in regionaal perspectief 2006 A200605 29-6-2006 De externe adviseur bij bedrijfsoverdrachten in A200604 19-6-2006 Kleinschalig Ondernemen 2006 A200603 17-5-2006 Internationale Benchmark 2005 A200602 12-4-2006 Bedrijfsopleidingen geen weggegooid geld A200601 20-3-2006 Een blik op MKB en Ondernemerschap in 2015 A200516 14-2-2006 Small Business Governance Bedrijfsgroei in Nederland het MKB 88