Apple Inc. Company Profile Publication Date: 6 May 2011 www.datamonitor.com Europe, Middle East & Africa 119 Farringdon Road London EC1R 3DA United Kingdom Americas 245 5th Avenue 4th Floor New York, NY 10016 USA Asia Pacific Level 46 2 Park Street Sydney, NSW 2000 Australia t: +44 20 7551 9000 f: +44 20 7551 9090 e: euroinfo@datamonitor.com t: +1 212 686 7400 f: +1 212 686 2626 e: usinfo@datamonitor.com t: +61 2 8705 6900 f: +61 2 8088 7405 e: apinfo@datamonitor.com Apple Inc. ABOUT DATAMONITOR Datamonitor is a leading business information company specializing in industry analysis. Through its proprietary databases and wealth of expertise, Datamonitor provides clients with unbiased expert analysis and in depth forecasts for six industry sectors: Healthcare, Technology, Automotive, Energy, Consumer Markets, and Financial Services. The company also advises clients on the impact that new technology and eCommerce will have on their businesses. 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TABLE OF CONTENTS TABLE OF CONTENTS Company Overview..............................................................................................4 Key Facts...............................................................................................................4 Business Description...........................................................................................5 History...................................................................................................................8 Key Employees...................................................................................................12 Key Employee Biographies................................................................................13 Major Products and Services............................................................................18 Revenue Analysis...............................................................................................20 SWOT Analysis...................................................................................................22 Top Competitors.................................................................................................28 Company View.....................................................................................................29 Locations and Subsidiaries...............................................................................32 Apple Inc. © Datamonitor Page 3 Apple Inc. Company Overview COMPANY OVERVIEW Apple or "the company" is engaged in design, development and marketing of personal computers, media devices, and portable digital music players. The company also sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. The company's portfolio of offerings comprises Macintosh (Mac) computing systems, iPods line of portable digital music and video players, iPhone handsets and iPad portable multimedia and computing devices. The company primarily operates in the US. It is headquartered in Cupertino, California and employs 46,600 employees. The company recorded revenues of $65,225 million during the financial year ended September 2010 (FY2010), an increase of 52% over 2009. The increase in revenues was mainly due to 93% growth in sales of iPhone and robust sales of the iPad. The operating profit of the company was $18,385 million in FY2010, an increase of 56.6% over 2009. Its net profit was $14,013 million in FY2010, an increase of 70.2% over 2009. KEY FACTS Head Office Apple Inc. 1 Infinite Loop Cupertino California 95014 USA Phone 1 408 996 1010 Fax 1 408 974 2113 Web Address http://www.apple.com Revenue / turnover 65,225.0 (USD Mn) Financial Year End September Employees 46,600 NASDAQ National Market Ticker AAPL Apple Inc. © Datamonitor Page 4 Apple Inc. Business Description BUSINESS DESCRIPTION Apple or "the company" designs, manufactures and markets a range of personal computers, mobile communication and media devices, and portable digital music players. The company sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. In addition, the company sells a variety of third-party Mac, iPhone, iPad and iPod compatible products, including application software, printers, storage devices, speakers, headphones, and various other accessories and peripherals. The company sells its products worldwide through its retail stores, online stores, and direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers. The company manages its business primarily on a geographic basis. It operates through five operating segments: Americas, Europe, Japan, Asia-Pacific and retail. The Americas segment includes both North and South America. The Europe segment includes European countries as well as the Middle East and Africa. The Asia-Pacific segment includes Australia and Asia, but does not include Japan. The retail segment operates Apple retail stores in 11 countries, including the US. Each operating segment provides similar hardware and software products and similar services. Apple's products can be grouped under different product lines which are as follows: Mac Hardware Products, iTunes, iPhone, iPad, iPod, displays and peripheral products, software products and computer technologies, and internet software and services. The company hardware products comprise a range of personal computing products including desktop and portable computers, Xserve servers, related devices and peripherals, and various third-party hardware products. The Mac desktop and portable systems feature Intel microprocessors, Mac OS X Version 10.6 Snow Leopard operating system and the iLife suite of software for creation and management of digital photography, music, movies, DVDs and websites. The company's desktop computers include iMac, Mac Pro and Mac mini. The iMac desktop computer is an all-in-one design that incorporates a display, processor, graphics card, hard drive, optical drive, memory and other components inside a single enclosure. The Mac mini is a desktop computer in a compact enclosure. Apple's portable computers include: MacBook–a portable computer designed for consumer and education users; MacBook Pro–a portable computer designed for professionals and consumers and; MacBook Air–a high performance, ultra-slim notebook computer designed for professionals and consumers. The company's iTunes digital music management software is an application for playing, downloading, and organizing digital audio and video files and is available for both Mac and Windows-based computers. iTunes is integrated with the iTunes Store, a service that allows customers to find, Apple Inc. © Datamonitor Page 5 Apple Inc. Business Description purchase, rent, and download third-party digital music, audio books, music videos, short films, television shows, movies, podcasts, games, and other applications. Apple's iPhone combines a mobile phone, a widescreen iPod with touch controls, and an internet communications device in a single handheld product. Based on the company's multi-touch user interface, iPhone features desktop-class email, web browsing, searching, and maps and is compatible with both Macs and Windows-based computers. The iPhone 4, the latest version if iPhone features an all-new design, FaceTime video calling, high resolution Retina display, a 5 megapixel camera with LED flash and front facing camera, high definition video recording, Apple's A4 processor and a 3-axis gyroscope. The iPad is a multi-purpose mobile device for browsing the web, reading and sending email, viewing photos, watching videos, listening to music, playing games, and reading e-books. iPad allows customers to access the iTunes Store to download audio and video files, as well as a variety of other digital content and applications. Apple's iPod line of portable digital music and media players includes iPod touch, iPod nano, iPod shuffle and iPod classic. The company manufactures the Apple Cinema High Definition Display and sells a variety of Apple-branded and third-party Mac-compatible peripheral products, including printers, storage devices, computer memory, digital video and still cameras, and various other computing products and supplies. Apple TV is a device that allows customers to rent and watch movies and television shows on their television. Content from Netflix, YouTube, Flickr and MobileMe, as well as music, photos and videos from a Mac or Windows-based computer can also be wirelessly streamed to a television through Apple TV. The company offers a range of software products and computer technologies for consumer, SMB, education, enterprise, government, and creative customers. The company's operating system software includes Mac OS X and iOS. The Mac OS X is built on an open-source UNIX-based foundation and Mac OS X Snow Leopard is the seventh major release of Mac OS X. The iOS is the company's mobile operating system that serves as the foundation for iPhone, iPad and iPod touch. Apple's portfolio of application software includes iLife, iWork and other application software. iLife '11 is the latest version of the company's consumer-oriented digital lifestyle application suite included with all Mac computers. iLife features iPhoto digital photo software application, iMovie, iDVD, GarageBand music creation software application and iWeb. The iWork is the latest version of the company's integrated productivity suite designed to help users create, present, and publish documents, presentations, and spreadsheets. The company also offers various other application software including Final Cut Studio, Final Cut Express, Final Cut Server, Logic Studio, Logic Express 9, Logic Studio Pro, and the FileMaker Pro database software. Apple Inc. © Datamonitor Page 6 Apple Inc. Business Description In internet software and services, the company is focused on delivering seamless integration with and access to the internet throughout its products and services. Apple's internet solutions adhere to many industry standards to provide an optimized user experience. Safari 5 is the latest version of the company's web browser that is compatible with Macs and Windows-based computers. MobileMe is an annual subscription-based suite of internet services that delivers email, contacts and calendars to and from native applications on iPhone, iPad, iPod touch, Macs, and Windows-based computers. Apple Inc. © Datamonitor Page 7 Apple Inc. History HISTORY Apple or "the company" was incorporated in 1977. It was co-founded by Steven Wozniak and Steven P. Jobs. They introduced the first Apple I computer in 1976. The Apple I was a failure but Apple II launched in 1980 was successful. The company offered its IPO in the year 1980. In the early eighties, competition from the PC market and internal difficulties led to critical management changes. By 1983, Apple faced stiff competition with the entry of IBM into the PC market, and the failure of its Apple III version computer. Apple introduced its first mouse driven PC, the Macintosh, in 1984. By 1990, the market was flooded with cheap PC clones and Microsoft had launched Windows 3.0. In 1994, the company launched the PowerPC chip based PowerMac, which allowed Macs to compete with the speed of Intel's PC processors. Apple still had problems though and in 1995, the company had a $1 billion order backlog. These problems were compounded by the launch of Windows 95. The company's performance nosedived in 1995-96 when it lost $68 million. In 1996, Apple acquired NeXT, and by virtue of which, its operating system (OS), Rhapsody, became Apple's next-generation OS. By 1997, Apple had incurred huge losses running in millions of dollars. Mr. Jobs, the co-founder returned as interim CEO. Under his leadership, Apple reorganized to concentrate on its more profitable competencies, and divested its unsuccessful businesses as spin-offs, including Newton, its personal digital assistant line of products. Soon after Mr. Jobs returned, an agreement was made with Microsoft, and was subsequently followed with the appearance of MS Office on Mac PCs. In 2001, the company acquired PowerSchool, one of the providers of web-based student information systems for K-12 schools and school districts, and Spruce Technologies, a privately held company involved in developing and marketing DVD authoring products. In the following year, Apple, Ericsson and Sun Microsystems formed an alliance to create a standard format for delivering multimedia content to wireless devices, such as smartphones and PDAs. The alliance combined Apple's QuickTime video creation software, Sun's content distribution software and hardware, and Ericsson's mobile infrastructure and services expertise. Apple pursued a number of acquisitions during 2002. The company acquired Prismo Graphics, Silicon Grail, certain assets of Zayante, and also acquired the German based specialist music software manufacturer, Emagic. Additionally, in 2002, the company acquired certain assets of Nothing Real, a privately held company engaged in the development of high performance tools designed for the digital image creation market. Apple launched its iTunes music store, an online store for downloading music tracks and albums, in 2003. In the following year, the company signed licensing agreements with three of the largest European independent music labels, Beggars Group, Sanctuary Records Group and V2, adding Apple Inc. © Datamonitor Page 8 Apple Inc. History tens of thousands of additional independent tracks from leading artists to the iTunes music store in the UK, France and Germany. In the same year, Apple introduced its fourth generation iPod portable digital music player. In 2005, the company made an agreement to use Intel microprocessors in its Macintosh PCs. Later in the year, the company collaborated with Acura, Audi, Honda and Volkswagen to deliver iPod with their car stereos for 2006 model lines, and also introduced mobile phone with iTunes in collaboration with Motorola and Cingular Wireless. Chrysler, in association with Apple, integrated iPod option in the audio systems in its 2006 models. In the same year, Apple sold its student information systems (SIS) division, PowerSchool, to Pearson. Later in the year, Ford, General Motors and Mazda teamed up with Apple to integrate iPod across their brand and models. In 2006, Apple teamed up with Air France, Continental, Delta, Emirates, KLM and United Airlines to integrate iPod with in-flight entertainment systems. The company changed its name from Apple Computer, Inc to Apple Inc in 2007, representing its expanding product portfolio and increasing focus on consumer electronics market. Apple resolved its 'iPhone' trademark issue with Cisco Systems by entering into an agreement in 2007. According to the agreement, both the companies acknowledged the ownership rights and will use the trademark in their products. In the same year, Apple launched its revolutionary product, iPhone, a smartphone device, and also launched iPod nano, featuring two inch display. In 2008, Apple introduced Time Capsule, a backup appliance that automatically and wirelessly backs up everything on one or more Macs running Leopard. Subsequently, it also introduced Mac Pro with eight processor cores, and MacBook Air, a thin notebook, which measures a maximum height of 0.76-inch. Apple introduced Xsan 2, the first major upgrade to its easy-to-use, high performance, enterprise class SAN file system for Mac OS X, in 2008. Subsequently, the company introduced MobileMe, a new internet service that offers push email, push contacts and push calendars to native applications on iPhone, iPod touch, Macs and PCs. Also in 2008, Apple announced iPod touch. In 2009, Apple introduced iWork '09, a new version of Apple's office productivity suite, and iLife '09, which features major upgrades to iPhoto, iMovie and GarageBand, and included iDVD and an updated version of iWeb. Subsequently, the company introduced the iPhone 3GS, Apple's third-generation smartphone with new features such as, longer battery life, high-quality 3 megapixel autofocus camera, easy to use video recording and hands free voice control. Later in the year, Apple launched its iTunes Store in Mexico with a selection of Mexican and international music from all the major labels and independent labels. Subsequently, Apple launched its previously announced iPod touch lineup with features including Apple Multi-Touch user interface, 3.5-inch widescreen glass display, Wi-Fi, Bluetooth, and a built-in accelerometer and speaker. During the last quarter of 2009, the company updated its MacBook with LED-backlit display, Apple Multi-Touch trackpad and built-in seven-hour battery, and subsequently, introduced its wireless Apple Inc. © Datamonitor Page 9 Apple Inc. History Magic Mouse, the world's first mouse to use Apple's Multi-Touch technology. Subsequently, Apple responded to a lawsuit brought against it by Nokia with a countersuit, claiming that Nokia infringed 13 Apple patents. In January 2010, Apple announced iPad, a high-resolution, Multi-Touch display device for browsing the web, reading, sending email, and viewing entertainment content. In March 2010, Apple filed a lawsuit against HTC for infringing of 20 Apple patents related to the iPhone's user interface, underlying architecture and hardware. In the next month, the company's iPad, which was announced in January 2010, was made available in the US, Australia, Canada, France, Germany, Italy, Japan, Spain, Switzerland and the UK, and sold 300,000 units on the first day of its launch in the US. Subsequently in April 2010, the company previewed its iPhone OS 4 software and released a beta version of the software to iPhone Developer Program members. The company launched iPad in nine more countries, including Australia, Canada, France, Germany, Italy, Japan, Spain, Switzerland and the UK in May 2010.In the following month, Apple introduced the new iPhone 4 featuring FaceTime, which allows video calling, and Apple’s new Retina display for super crisp text, images and video. In July 2010, Apple released Safari 5.0.1 with extensions support allowing developers to create extensions with HTML5, CSS3 and JavaScript web standards. In the same month, the iPhone 4 was launched in 17 more countries. Also in the month, Apple updated its all-in-one iMac line, with the latest Intel Core i3, Core i5 and Core i7 processors and powerful new graphics. Apple announced the new iPod touch in September 2010, with new features including Retina display, FaceTime video calling, HD video recording, Apple’s A4 chip, 3-axis gyro, iOS 4.1 and Game Center. In the same month, Apple introduced iTunes 10 with Ping, a new music-oriented social network. Subsequently, Apple announced the new Apple TV which allows viewers to watch HD movies and TV shows. In October 2010, Apple introduced the Apple Store in China (apple.com.cn) to shop online for Apple products. In the same month, Apple unveiled an all new MacBook Air. In the same month, Verizon Wireless and Apple announced the availability of iPad at over 2,000 Verizon Wireless Stores in the US. The company announced that iOS 4.2, the latest version of Apple's mobile operating system, is available for download for iPad, iPhone and iPod touch in November 2010. In the same month, Oracle and Apple launched the OpenJDK project for Mac OS X. Subsequently, Apple and The Dentsu Group formed a partnership to expand Apple’s iAd mobile advertising network to Japan in early 2011. As part of the agreement, Dentsu will be responsible for the selling and creative execution of iAds in Japan, and Apple will host, target and deliver the iAds to its iPhone and iPod touch users. In January 2011, Verizon Wireless launched the iPhone on its network, ending the exclusivity of AT&T. In the same month, Apple launched the Mac App Store with more than 1,000 free and paid applications. Apple Inc. © Datamonitor Page 10 Apple Inc. History Apple updated its MacBook Pro family with next generation processors and graphics, high-speed Thunderbolt I/O technology and a new FaceTime HD camera in February 2011. In the same month, Apple introduced iPad 2, featuring a new design that is 33% thinner and up to 15% lighter than the original iPad. In March 2011, Apple introduced iOS 4.3, the latest version of its mobile operating system, with faster Safari mobile browsing performance with the Nitro JavaScript engine; iTunes Home Sharing; enhancements to AirPlay; and the Personal Hotspot feature for sharing an iPhone 4 cellular data connection over Wi-Fi. Apple Inc. © Datamonitor Page 11 Apple Inc. Key Employees KEY EMPLOYEES Name Job Title Board Steven P. Jobs Chief Executive Officer Executive Board Bill Campbell Director Non Executive Board 873684 USD Millard Drexler Director Non Executive Board 1076258 USD Albert Gore Director Non Executive Board 1278431 USD Andrea Jung Director Non Executive Board 52214 USD Arthur D Levinson Director Non Executive Board 849583 USD Ronald D. Sugar Director Non Executive Board Timothy D. Cook Chief Operating Officer Senior Management 59092572 USD Peter Oppenheimer Senior Vice President, Chief Financial Officer Senior Management 29796666 USD Ronald B. Johnson Senior Vice President, Retail Senior Management 29795443 USD D. Bruce Sewell Senior Vice President, General Counsel and Secretary Senior Management 29739609 USD Scott Forstall Senior Vice President, iPhone Software Engineering & Platform Experience Senior Management Robert Mansfield Senior Vice President, Hardware Engineering Senior Management Philip W. Schiller Senior Vice President, Worldwide Product Marketing Senior Management Bertrand Serlet Senior Vice President, Software Engineering Senior Management Jeffrey E. Williams Senior Vice President, Operations Senior Management Apple Inc. © Datamonitor Compensation 1 USD Page 12 Apple Inc. Key Employee Biographies KEY EMPLOYEE BIOGRAPHIES Steven P. Jobs Board: Executive Board Job Title: Chief Executive Officer Since: 1997 Age: 56 Mr. Jobs has been the CEO at Apple since 1997. He is one of the Co-founders of the company. Mr. Jobs is also a Director at the Walt Disney Company (Disney) since 2006. His experience includes over a decade of leading a high growth technology company. Bill Campbell Board: Non Executive Board Job Title: Director Since: 1997 Age: 70 Mr. Campbell has been a Director at Apple since 1997. He has been the Chairman at Intuit since 1998 and a Director at Intuit since 1994. Mr. Campbell is also the Chairman of the Board of Trustees at Columbia University and a Director of The National Football Foundation & College Hall of Fame. Millard Drexler Board: Non Executive Board Job Title: Director Since: 1999 Age: 66 Mr. Drexler has been a Director at Apple since 1999. He has been the Chairman and CEO at J.Crew Group since 2003. Previously, Mr. Drexler was the CEO at The Gap from 1995 and President from 1987 to 2002. He was also a Director at Gap from 1983 to 2002. Albert Gore Board: Non Executive Board Job Title: Director Since: 2003 Age: 62 Apple Inc. © Datamonitor Page 13 Apple Inc. Key Employee Biographies Mr. Gore has been a Director at Apple since 2003. He has served as the Chairman at Current TV since 2002, Chairman at Generation Investment Management since 2004 and a Partner at Kleiner Perkins Caufield & Byers since 2007. Mr. Gore is also the Chairman of the Alliance for Climate Protection. Andrea Jung Board: Non Executive Board Job Title: Director Since: 2008 Age: 52 Ms. Jung has been a Director at Apple since 2008. She has been the Chairman and CEO at Avon since 2001, having previously served as the CEO at Avon since 1999 and as a Director since 1998. Since 1998, Ms. Jung has been a Director at General Electric Company, where she serves on the Management Development and Compensation Committee and the Nominating and Corporate Governance Committee. She is also a Member at the New York Presbyterian Hospital Board of Trustees, a Director at Catalyst, a nonprofit corporate membership research and advisory organization, and the Chairman at the World Federation of Direct Selling Associations. Arthur D Levinson Board: Non Executive Board Job Title: Director Since: 2000 Age: 60 Dr. Levinson has been a Director at Apple since 2000. He has been the Chairman at Genentech since 1999. Previously, Dr. Levinson also served as the CEO at Genentech from 1995 to 2009. Since 2009, Dr. Levinson has served as an Advisor to Genentech's Research and Early Development center and as a Member of the Scientific Resource Board, Genentech's external advisory group. Dr. Levinson is a Director at NGM Biopharmaceuticals. He also serves as a Director at Amyris, on the Board of Scientific Consultants of the Memorial Sloan-Kettering Cancer Center, on the Industrial Advisory Board of the California Institute for Quantitative Biomedical Research, on the Advisory Council for the Princeton University Department of Molecular Biology, on the Advisory Council for the Lewis-Sigler Institute for Integrative Genomics and on the Executive Council of TechNet. Ronald D. Sugar Board: Non Executive Board Job Title: Director Since: 2010 Age: 62 Apple Inc. © Datamonitor Page 14 Apple Inc. Key Employee Biographies Dr. Sugar has been a Director at Apple since 2010. He is the retired Chairman of the Board and CEO at Northrop Grumman. Dr. Sugar was the Chairman and CEO at Northrop Grumman from 2003 until 2009 and the President and Chief Operating Officer from 2001 until 2003. He was the President and Chief Operating Officer at Litton Industries from 2000 until the company was acquired by Northrop Grumman in 2001. He was earlier the Chief Financial Officer at TRW. He is also a Director at Amgen since 2010 and at Chevron since 2005. Dr. Sugar is a Member of the National Academy of Engineering, the Trustee of the University of Southern California, a Director of the Los Angeles Philharmonic Association and the national trustee of the Boys and Girls Clubs of America. Timothy D. Cook Board: Senior Management Job Title: Chief Operating Officer Age: 50 Mr. Cook has been the Chief Operating Officer at Apple. He joined the company in 1998. Mr. Cook also served as the Executive Vice President, Worldwide Sales and Operations from 2002 to 2005. In 2004, his responsibilities were expanded to include the company's Macintosh hardware engineering. From 2000 to 2002, Mr. Cook served as the Senior Vice President, Worldwide Operations, Sales, Service and Support. From 1998 to 2000, he served as the Senior Vice President, Worldwide Operations. Prior to joining the company, Mr. Cook was the Vice President, Corporate Materials at Compaq. Prior to his work at Compaq, Mr. Cook was the Chief Operating Officer of the Reseller Division at Intelligent Electronics. He also spent 12 years with IBM, most recently as the Director of North American Fulfillment. Mr. Cook also has served as a Director at NIKE since 2005. Peter Oppenheimer Board: Senior Management Job Title: Senior Vice President, Chief Financial Officer Age: 48 Mr. Oppenheimer has been the Senior Vice President, Chief Financial Officer at Apple. He joined the company in 1996. Mr. Oppenheimer also served as the Vice President and Corporate Controller and as the Senior Director of Finance for the Americas region of the company. Prior to joining Apple, Mr. Oppenheimer was the Chief Financial Officer of one of the four business units at Automatic Data Processing. Prior to joining ADP, Mr. Oppenheimer spent six years in the IT Consulting Practice at Coopers and Lybrand. Ronald B. Johnson Board: Senior Management Job Title: Senior Vice President, Retail Age: 52 Apple Inc. © Datamonitor Page 15 Apple Inc. Key Employee Biographies Mr. Johnson has been the Senior Vice President, Retail at Apple. He joined the company in 2000. Prior to joining Apple, Mr. Johnson spent 16 years with Target Stores, most recently as the Senior Merchandising Executive. D. Bruce Sewell Board: Senior Management Job Title: Senior Vice President, General Counsel and Secretary Age: 52 Mr. Sewell has been the Senior Vice President, General Counsel and Secretary at Apple. He joined the company in 2009. Prior to Apple, he served as the Senior Vice President, General Counsel at Intel from 2005. Mr. Sewell also served as Intel's Vice President, General Counsel from 2004 to 2005 and as the Vice President of Legal and Government Affairs, Deputy General Counsel from 2001 to 2004. Prior to joining Intel in 1995, Mr. Sewell was a Partner in the law firm of Brown and Bain PC. Scott Forstall Board: Senior Management Job Title: Senior Vice President, iPhone Software Engineering & Platform Experience Age: 42 Mr. Forstall has been the Senior Vice President, iPhone Software Engineering & Platform Experience at Apple. He joined the company in 1997 upon the company's acquisition of NeXT. Mr. Forstall also has served as the Vice President of Platform Experience while leading several releases of Mac OS X, and as Director of Application Frameworks. Prior to joining the company, Mr. Forstall worked at NeXT developing core technologies. Robert Mansfield Board: Senior Management Job Title: Senior Vice President, Hardware Engineering Since: 2008 Age: 50 Mr. Mansfield has been the Senior Vice President, Hardware Engineering at Apple since 2008. He joined the company in 1999 as the Vice President of Development Engineering. Prior to joining the company, Mr. Mansfield was the Vice President of Engineering at Raycer Graphics and a Senior Director at Silicon Graphics. Philip W. Schiller Apple Inc. © Datamonitor Page 16 Apple Inc. Key Employee Biographies Board: Senior Management Job Title: Senior Vice President, Worldwide Product Marketing Age: 50 Mr. Schiller has been the Senior Vice President, Worldwide Product Marketing at Apple. He rejoined the company in 1997. Prior to rejoining the Company, Mr. Schiller was the Vice President of Product Marketing at Macromedia from 1995 to 1997 and the Director of Product Marketing at FirePower Systems from 1993 to 1995. Prior to that, Mr. Schiller spent six years at the company in various marketing positions. Bertrand Serlet Board: Senior Management Job Title: Senior Vice President, Software Engineering Age: 50 Mr. Serlet has been the Senior Vice President, Software Engineering at Apple. He joined the company in 1997 upon the company's acquisition of NeXT and also served as the Vice President of Platform Technology. At NeXT, Mr. Serlet held several engineering and managerial positions, including Director of Web Engineering. Jeffrey E. Williams Board: Senior Management Job Title: Senior Vice President, Operations Since: 2010 Age: 47 Mr. Williams has been the Senior Vice President, Operations at Apple. He joined the company in 1998 and assumed his current position in July 2010. Mr. Williams also served as the Head of Worldwide Procurement and Vice President of Operations at the company. Prior to joining the company, Mr. Williams worked in a number of operations and engineering roles at IBM from 1985 to 1998. Apple Inc. © Datamonitor Page 17 Apple Inc. Major Products and Services MAJOR PRODUCTS AND SERVICES Apple is a major player in the PCs, portable digital music players, and mobile devices. Some of the key products and services of the company include: MAC products: Mac Pro Mac mini MacBook MacBook Air MacBook Pro iMac Mac Accessories: Magic Mouse Magic Trackpad Keyboard Cinema Displays Apple Battery Charger Wi-Fi Base Stations: AirPort Express AirPort Extreme Time Capsule Servers: Xsan Mac OS X Server Mac OS X Snow Leopard Applications: iLife iWork QuickTime 7 AppleWorks Aperture Final Cut Studio Final Cut Server Final Cut Express HD Logic Studio Logic Express Apple Remote Desktop 3 iPod: Apple Inc. © Datamonitor Page 18 Apple Inc. Major Products and Services iPod touch iPod classic iPod nano iPod shuffle iPhone: iPhone 3GS iPhone 3G Apps for iPhone Accessories iPad: iPad with 3G iOS4 iTunes: Music Movies TV Shows Audio books Games Applications Podcasts Apple Inc. © Datamonitor Page 19 Apple Inc. Revenue Analysis REVENUE ANALYSIS Apple The company recorded revenues of $65,225 million during the financial year ended September 2010 (FY2010), an increase of 52% over 2009. In FY2010, Americas, the company's largest geographic market, accounted for 37.6% of the total revenues. The company's primary reporting format is by geographic divisions. The company also reports its revenues by eight product divisions: iPhone (accounted for 38.6% of total revenues in FY2010); portables (17.3%); iPods (12.7%); desktops (9.5%); iPad (7.6%); other music related products and services (7.6%); software, service and other (3.9%); and peripherals and other hardware (2.8%). Revenues by product divisions In FY2010, the iPhone and related products and services division recorded revenues of $25,179 million, an increase of 93.2% over 2009. The portables division recorded revenues of $11,278 million in FY2010, an increase of 18.3% over 2009. The iPod division recorded revenues of $8,274 million in FY2010, an increase of 2.3% over 2009. The desktops division recorded revenues of $6,201 million in FY2010, an increase of 43.4% over 2009. The iPad and related products and services division recorded revenues of $4,958 million in FY2010. The iPad was launched by the company in FY2010. The other music related products and services division recorded revenues of $4,948 million in FY2010, an increase of 22.6% over 2009. The software, service and other sales division recorded revenues of $2,573 million in FY2010, an increase of 6.7% over 2009. The peripherals and other hardware division recorded revenues of $1,814 million in FY2010, an increase of 23% over 2009. Revenues by Geography Americas, Apple's largest geographical market, accounted for 37.6% of the total revenues in FY2010. Revenues from Americas reached $24,498 million in 2010, an increase of 29.1% over 2009. Apple Inc. © Datamonitor Page 20 Apple Inc. Revenue Analysis Europe accounted for 28.7% of the total revenues in FY2010. Revenues from Europe reached $18,692 million in 2010, an increase of 58.3% over 2009. Japan accounted for 6.1% of the total revenues in FY2010. Revenues from Japan reached $3,981 million in 2010, an increase of 74.7% over 2009. Asia-Pacific accounted for 12.7% of the total revenues in FY2010. Revenues from Asia-Pacific reached $8,256 million in 2010, an increase of 159.7% over 2009. Retail* accounted for 15% of the total revenues in FY2010. Revenues from retail reached $9,798 million in 2010, an increase of 47.2% over 2009. Note: *The retail segment operates Apple retail stores in 11 countries, including the US. Apple Inc. © Datamonitor Page 21 Apple Inc. SWOT Analysis SWOT ANALYSIS Apple or "the company" is engaged in design, development and marketing of personal computers, media devices, and portable digital music players. The company also sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. The Apple brand is well recognized amongst most consumers. The company's strong brand enables it to command a premium pricing and create significant demand for its products such as iMac, iPod, iPhone and iPad. Strong brand image gives the company an edge over regional and global competitors. However, rising popularity of Android may affect the attractiveness of Apple's iOS affecting the market share of Apple. Strengths Weaknesses Strong brand image provides an edge over competitors Robust financial performance strengthens investors' confidence and provides capital for future growth avenues Focused R&D driving innovation and consolidating its market position Patent infringement lawsuit may affect financial condition and operating results Product recalls may harm Apple's reputation and add significant warranty and other expenses Opportunities Threats Strong growth in smartphone and tablet markets to boost Apple's revenues Robust outlook for mobile advertising market provides growth opportunity Rising popularity of Google Android may affect its market share Frequent absence of Steve Jobs to impact high growth sustenance levels Intense competition may affect revenues and profitability Dependence on specific suppliers may affect its operations Strengths Strong brand image provides an edge over competitors The Apple brand is well recognized amongst most consumers. Apple's products enjoy a high level of brand awareness and brand recognition throughout all its markets. This is evident with the rapid sales of new Apple launches. For instance, net sales of iPad and related products and services was $5 billion and unit sales of iPad were 7.5 million during 2010. iPad was released in the US in April 2010 and in various other countries over the remainder of 2010. Also, the company sold 7.33 million Apple Inc. © Datamonitor Page 22 Apple Inc. SWOT Analysis iPads in the first quarter of 2011. Apple leverages its brand image to differentiate its product offering and drive sales. The company's strong brand enables it to command a premium pricing and create significant demand for its products such as iMac, iPod, iPhone and iPad. In FY2010, net sales of iPhone increased 93% to $25.2 billion. Also, the net sales of Mac desktops and portables increased 43% and 18%, respectively, while net sales of other music related products and services increased 23% compared to 2009. According to industry sources, Apple is the fourth largest player in the global mobile phone market. The company holds a market share of approximately 5% and trails Nokia, Samsung and LG Electronics, which hold 29%, 18.5% and 6.5%, respectively. Moreover, in the global smartphone market, Apple's iOS platform is the third largest player, with a market share of approximately 18.5%. The company is projected to take the second spot by overtaking the Symbian platform by the end of 2011. Strong brand image gives the company an edge over regional and global competitors. Robust financial performance strengthens investors' confidence and provides capital for future growth avenues Apple reported robust financial performance in the past few years. The company's total revenue increased to $65,225 million in FY2010 from $19,315 million in 2006, representing a compounded annual growth rate (CAGR) of 36%. The company's net income rose at a CAGR of 63% to $14,013 million from $1,989 million in 2006. Following the trend, Apple's net income margin also improved to 21.5% in 2010 from 10.3% 2006. Strong operating performance has resulted in higher cash and cash equivalents for the company. The company's cash and cash equivalents stood at $51,011 million in FY2010, which grew at a CAGR of 50% from $10,110 million in 2006. Strong growth in revenues and cash flows indicates the company's robust financial position, which strengthens investors' confidence, as well as allows it to invest in future growth avenues. Focused R&D driving innovation and consolidating its market position Apple has a strong focus on research and development (R&D) as continual investment in R&D is critical for the development and enhancement of innovative products and technologies. In addition to evolving its PCs and related solutions, the company continues to capitalize on the convergence of the PC, digital consumer electronics and mobile communications by creating and refining innovations, such as the iPod, iPhone, iTunes Store, Apple TV and iPad. Apple leverages its unique ability to design and develop its own operating system, hardware, application software, and services to provide its customers new products and solutions with superior ease-of-use, seamless integration, and innovative industrial design. The company's R&D expenditure was $1,782 million, $1,333 million and $1,109 million in FY2010, 2009 and 2008, respectively. The company's research and development spending is focused on further developing its existing Mac line of personal computers; the Mac OS X and iOS operating systems; application software for the Mac; iPhone, iPad and iPod and related software. It also plans to develop new digital lifestyle consumer and professional software applications and invest in new Apple Inc. © Datamonitor Page 23 Apple Inc. SWOT Analysis product areas and technologies in coming years. Strong R&D has enabled the company to continually launch new products and upgrade the existing ones. In March 2011, the company introduced iPad 2, the next generation of iPad featuring an entirely new design that is 33% thinner and up to 15% lighter than the original iPad. Apple's strong focus on research and development has led to the launch of innovative products such as iPod, iPhone and iPad enhancing its brand image and consolidating its market position. Weaknesses Patent infringement lawsuit may affect financial condition and operating results The company is involved in legal complaints relating to patent infringement. For example, in January 2010, Nokia filed a revised suit against Apple with the US International Trade Commission (ITC), alleging that Apple has infringed Nokia's patents in almost all of its mobile phones, portable music players, and computers. Motorola Mobility had filed complaints against the company in the US District Court for the Districts of Florida, Illinois, Delaware and in the International Trade Commission (ITC). These complaints include claims of patent infringement related to certain of the company's products. Unfavorable verdict in any of the matters related to patent infringement or other intellectual property rights may affect the company's financial condition and operating results. Product recalls may harm Apple's reputation and add significant warranty and other expenses The company's products and services experience quality problems from time to time. Apple sells highly complex hardware and software products and services that can contain defects in design and manufacture. Defects may also occur in components and products that the company purchases from third parties. There can be no assurance the company will be able to detect and fix all defects in the hardware, software and services it sells. For instance, in 2010, due to antenna problems in the newly launched iPhone 4 smartphone, demands for product recall were raised. Instead of the complete product recall, the company offered iPhone 4 customers a free case that will mitigate reception problems. Similarly, in 2008, Apple announced Ultracompact USB Adapter Exchange Program. Under certain conditions, the new Ultracompact Apple USB power adapter's metal prongs broke off and remained in a power outlet, creating the risk of electric shock. Therefore, the company decided to exchange every Ultracompact power adapter for a new redesigned adapter, free of charge. Product defects may harm Apple's reputation and add significant warranty and other expenses. Opportunities Strong growth in smartphone and tablet markets to boost Apple's revenues Apple Inc. © Datamonitor Page 24 Apple Inc. SWOT Analysis The worldwide smartphones market segment is forecast to record strong growth in coming years. The shipments for smartphones are expected to exceed 400 million globally.The number is expected to reach approximately 850 million by the end of 2013. Apple is the third largest player in the smartphone market segment in the US since launching its first mobile device, iPhone, in 2007. iPhone is a multimedia and internet-enabled mobile phone, combining mobile phone, widescreen iPod and internet functionalities and applications that support email, web browsing and maps on a mobile phone. The company also experienced strong growth in its iPhone business in recent years. Its iPhone and related offerings revenues almost doubled, at a rate of 93.2% in 2010 over 2009, to record revenues of $25,179 million from $13,033 million in 2009. Moreover, the demand for tablets is increasing over the years. Globally, tablet shipments are expected to touch 150 million units by 2013. Apple launched the iPad in January 2010. In FY2010, the iPad generated $5 billion in revenues and showed unit sales of 7.5 million. In the first quarter of 2011, iPad sales were 7.33 million. Mobile apps are one of the most important factors in driving sales of smartphones. Apple is the strongest player in the mobile apps market, with approximately 350,000 apps. Its closest competitor, the Android market has 250,000 apps, while Blackberry and Windows Phone 7 has 20,000 and 9,000 apps respectively. The mobile app market is expected to exceed $9 billion by 2014. With its innovative products such as iPhone and iPad, Apple is in a position to increase its share in the growing smartphone and tablet market. Robust outlook for mobile advertising market provides growth opportunity Global mobile advertising market is forecast to recover and have a modest growth in near future. According to industry sources the mobile advertising market is forecast to reach approximately $25 billion globally by the year 2015, riding on the strong growth of smartphones in both developed and emerging nations. In April 2010, Apple launched its mobile advertising platform, iAd. Apple had earlier acquired mobile ad platform Quattro Wireless to take a foothold in the mobile ad market. iAds combine the emotion of TV advertising with the interactivity of Internet advertising, giving advertisers a dynamic and powerful new way to bring motion and emotion to mobile users. iAd launched its mobile ad campaigns from leading global brands including AT&T, Best Buy, Campbell Soup Company, Chanel, Citi, DirecTV, GEICO, GE, JCPenney, Liberty Mutual Group, Nissan, Sears, State Farm, Target, Turner Broadcasting System, Unilever and The Walt Disney Studios. Robust outlook for mobile advertising market provides a growth opportunity for the company. Threats Rising popularity of Google Android may affect its market share Apple Inc. © Datamonitor Page 25 Apple Inc. SWOT Analysis The Google Android OS for smartphone is gaining rapid popularity. With the acquisition of Android Inc. in 2005, and the subsequent launch of Google’s mobile OS “Android” changed the competitive landscape of smartphone business globally. According to Andy Rubin, Google's Vice President of Engineering and one of the cofounders of the earlier Android Inc., approximately 350,000 Android smartphone are activated daily. In comparison with this, every day approximately 150,000 iPhone are activated. Additionally, Android is fast emerging as the preferred mobile OS for OEMs with multiple OEMs using the platform for their devices. HTC and Samsung have been aggressively pushing new mobile phones based on the Android platform. Also, Sony and Motorola are also actively leveraging the Android platform. Moreover, the online application store for Android applications “Android Market” is growing at a rapid pace. The Android Market currently offers approximately 250,000 apps, compared to 350,000 offered by Apple's App Store, although Android has been a late entrant in the market. Increasing popularity of Android may affect the attractiveness of Apple's iOS affecting the market share of Apple. Frequent absence of Steve Jobs to impact high growth sustenance levels Apple has been usually viewed along with its charismatic and visionary founder, Mr. Jobs who has always been instrumental in managing the growth of the company and leading it to its current size. However, he is not keeping in good health since last several years and will be proceeding on third long medical leave since 2004. This announcement has raised serious concerns about the health of Mr. Jobs, a survivor of pancreatic cancer. In the near past, he had taken a six-month leave to undergo a liver transplantation. The announcement of leave resulted in an 8% drop in Apple's share price. Mr. Jobs' involvement with the company is highly weighed by all the stakeholders, as he has been instrumental in Apple's success after he rescued the company in 1996 by returning from a 12 year absence. The sequential launch of many high end tech-gadgets such as iPhone in 2007 followed by iPad in 2010 has enabled the company to create iconic brands for itself with the sleek handheld devices in techo-gadgets space. Apple is currently also the largest technology company in terms of market capitalization. The absence of Steve Jobs is feared to delay the launch of next level iPad-II series and other related launches, which may sublime the growth sustainability of the company. Apple needs more dynamic innovations if it has to continue its momentum of expanding. Without Mr. Jobs' full-time involvement, that may turn out to be a challenge. Intense competition may affect revenues and profitability Apple operates in a highly competitive and rapidly evolving technology industry. The company faces intense competition in consumer electronics, PCs and related software and peripheral products markets. Rapid technological advances in both hardware and software, increasing the capabilities and use of PCs and digital electronic devices, characterize these markets. Rapid changes in the technology have resulted in the frequent introduction of new products with competitive prices, features and performance characteristics. Apple Inc. © Datamonitor Page 26 Apple Inc. SWOT Analysis The company's competitors include Microsoft, Dell, Hewlett-Packard, Fujitsu, Samsung Electronics, Sony and Toshiba, among others. The company is currently focused on market opportunities related to mobile communication devices including the iPhone. The mobile communications industry is highly competitive with several large, well-funded and experienced competitors. Further, the launch of iPhone spiked the demand for smartphone with touch functionality and other innovative features. This made several players in the mobile phone market, such as Nokia, HTC, RIM, Palm, Samsung and LG Electronics, launch their respective smartphone devices in the market creating significant competition. Intense competition in various markets in which Apple operates may result in the price erosion which may affect the company's revenues and profitability in the long run. Dependence on specific suppliers may affect its operations The company depends on third party suppliers for various components used in its products. Although most components essential to the company's business are generally available from multiple sources, certain key components including microprocessors, enclosures, certain liquid crystal displays (LCDs), certain optical drives, and application-specific integrated circuits (ASICs) are currently obtained by the company from single or limited sources. Moreover, many key components that are available from multiple sources including NAND flash memory, dynamic random access memory (DRAM) and certain LCDs, are subject to industry-wide shortages and significant commodity pricing fluctuations. The company's dependence on few suppliers makes it susceptible to supply and pricing risks, which may adversely affect the company's operations. Apple Inc. © Datamonitor Page 27 Apple Inc. Top Competitors TOP COMPETITORS The following companies are the major competitors of Apple Inc. Dell Inc. Fujitsu Limited Hewlett-Packard Company International Business Machines Corporation Samsung Electronics Co., Ltd. Sony Corporation Toshiba Corporation Research In Motion Limited Nokia Corporation Sony Ericsson Mobile Communications AB Lenovo Group Limited Motorola, Inc. Microsoft Corporation Acer Inc LG Electronics, Inc. Oracle Corporation Google Inc. Apple Inc. © Datamonitor Page 28 Apple Inc. Company View COMPANY VIEW An excerpt from the ‘Management's Discussion and Analysis of Financial Condition and Results of Operations’ section is given below. The statement has been taken from the company’s 10-K filing for fiscal year 2010. Fiscal Year 2010 versus 2009 Net sales during 2010 increased $22.3 billion or 52% compared to 2009. Several factors contributed positively to these increases, including the following: Net sales of iPhone and related products and services were $25.2 billion in 2010 representing an increase of $12.1 billion or 93% compared to 2009. Net sales of iPhone and related products and services accounted for 39% of the Company's total net sales for the year. iPhone unit sales totaled 40 million in 2010, which represents an increase of 19.3 million or 93% compared to 2009. iPhone year-over-year growth was attributable primarily to continued growth from existing carriers, expanded distribution with new international carriers and resellers, and strong demand for iPhone 4, which was released in the U.S. in June 2010 and in many other countries over the remainder of 2010. As of September 25, 2010, the Company distributed iPhone in 89 countries through 166 carriers. Net sales of iPad and related products and services were $5.0 billion and unit sales of iPad were 7.5 million during 2010. iPad was released in the U.S. in April 2010 and in various other countries over the remainder of 2010. As of September 25, 2010, the Company distributed iPad in 26 countries. The Company distributes iPad through its direct channels, certain cellular network carriers' distribution channels and certain third-party resellers. Net sales of iPad and related products and services accounted for 8% of the Company's total net sales for 2010, reflecting the strong demand for iPad during the five months following its release. Mac net sales increased by $3.6 billion or 26% in 2010 compared to 2009, and Mac unit sales increased by 3.3 million or 31% in 2010 compared to 2009. Net sales per Mac unit sold decreased by 4% in 2010 compared to 2009 due primarily to lower average selling prices of Mac portable systems. Net sales of the Company's Macs accounted for 27% of the Company's total net sales in 2010 compared to 32% in 2009. During 2010, net sales and unit sales of the Company's Mac portable systems increased by 18% and 25%, respectively, primarily attributable to strong demand for MacBook Pro, which was updated in April 2010. Net sales and unit sales of the company's Mac desktop systems increased by 43% and 45%, respectively, as a result of higher sales of iMac, which was updated in July 2010. Net sales of other music related products and services increased $912 million or 23% during 2010 compared to 2009. This increase was due primarily to growth of the iTunes Store which generated total net sales of $4.1 billion for 2010. The results of the iTunes Store reflect growth of the iTunes App Store, continued growth in the installed base of iPhone, iPad, and iPod customers, and the expansion of third-party audio and video content available for sale and rent via the iTunes Store. Apple Inc. © Datamonitor Page 29 Apple Inc. Company View The Company continues to expand its iTunes content and applications offerings around the world. Net sales of other music related products and services accounted for 8% of the Company's total net sales for 2010. Net sales of iPods increased $183 million or 2% during 2010, while iPod unit sales declined by 7% during 2010 compared to 2009. Net sales per iPod unit sold increased by 10% to $164 in 2010 compared to 2009, due to a shift in product mix toward iPod touch. iPod touch had strong growth in each of the Company's reportable operating segments. Net sales of iPods accounted for 13% of the Company's total net sales for the year compared to 19% in 2009. Fiscal Year 2009 versus 2008 Net sales during 2009 increased $5.4 billion or 14% compared to 2008. Several factors contributed positively to these increases, including the following: iPhone revenue and net sales of related products and services amounted to $13.0 billion in 2009, an increase of $6.3 billion or 93% compared to 2008. The year-over-year iPhone revenue growth is largely attributable to the year-over-year increase in iPhone handset unit sales. iPhone handset unit sales totaled 20.7 million during 2009, which represents an increase of 9.1 million or 78% during 2009 compared to 2008. This growth is attributed primarily to expanded distribution and strong overall demand for iPhones. iPhone 3GS was released in the U.S. on June 19, 2009 and in many other countries over the remainder of 2009. Net sales of other music-related products and services increased $696 million or 21% during 2009 compared to 2008. The increase was due predominantly to increased net sales of third-party digital content and applications from the iTunes Store, which experienced double-digit growth in each of the Company's geographic segments during 2009 compared to the same period in 2008. The Company believes this is attributable primarily to continued interest in and growth of the iTunes App Store, continued growth in the Company's base of iPhone, iPad, and iPod customers, and the expansion of third-party audio and video content available for sale and rent via the iTunes Store. Partially offsetting the favorable factors discussed above, net sales during 2009 were negatively impacted by certain factors, including the following: Net sales of iPods decreased $1.1 billion or 12% during 2009 compared to 2008. iPod unit sales decreased by 1% during 2009 compared to 2008. Net sales per iPod unit sold decreased 11% to $149 in 2009 compared to 2008, resulting from lower average selling prices across all of the iPod product lines, due primarily to price reductions taken with the introduction of new iPods in September 2009 and September 2008 and a stronger U.S. dollar, offset partially by a higher mix of iPod touch sales. Mac net sales declined 3% during 2009 compared to 2008, while Mac unit sales increased by 7% over the same period. Net sales per Mac unit sold decreased by 10% during 2009 compared to 2008, due primarily to lower average selling prices across all Mac portable and desktop systems and a stronger U.S. dollar. Net sales of Macs accounted for 32% of the Company's total net sales for 2009. During 2009, Mac portable systems net sales and unit sales increased by 9% and 20%, Apple Inc. © Datamonitor Page 30 Apple Inc. Company View respectively, compared to 2008. This growth was driven by strong demand for MacBook Pro, which was updated in June 2009 and October 2008, and which experienced double-digit net sales and unit growth in each of the Company's reportable operating segments compared to the same period in 2008. The Company also had a higher mix of Mac portable systems sales, which is consistent with overall personal computer market trends. Net sales and unit sales of the Company's Mac desktop systems decreased by 23% and 14%, respectively, during 2009 compared to 2008. The decrease in net sales of Mac desktop systems was due mainly to a shift in product mix towards lower-priced desktops, lower average selling prices across all Mac desktop systems and a stronger US dollar. Apple Inc. © Datamonitor Page 31 Apple Inc. Locations and Subsidiaries LOCATIONS AND SUBSIDIARIES Head Office Apple Inc. 1 Infinite Loop Cupertino California 95014 USA P:1 408 996 1010 F:1 408 974 2113 http://www.apple.com Other Locations and Subsidiaries Apple Canada 7495 Birchmount Road Markham Ontario L3R 5G2 CAN Apple Ireland Hollyhill Industrial Estate Hollyhill Cork IRL Apple Australia South Sydney New South Wales 1235 AUS Apple China Beijing No. 1 Jianguomenwai Avenue Chaoyang District International Trade Building 12th Floor Block 3 CHN Apple Hong Kong 2401 Tower One Times Square Causeway Bay HKG Apple India Private Limited 5/F Du Parc Trinity 17 Mahatma Gandhi Road Bangalore 560-001 IND Apple Malaysia Sdn Bhd. Unit 02 Plaza Level Block A Wisma Tenggara No 45 Medan Setia 1 Plaza Damansara Bukit Damansara Kuala Lumpur 50490 MYS Apple South Asia Pte. Ltd. 7 Ang Mo Kio Street 64 Singapore 569086 SGP Apple Inc. © Datamonitor Page 32 Apple Inc. Locations and Subsidiaries Apple Korea Kangnam-gu Seoul 159 ASEM Tower 32 stories 32.01 KOR iTunes SARL 8 rue Heinrich Heine L-1720 LUX Apple Asia LLC 333 Tun Hwa South Road Sec A 16th Floor TWN Apple Japan 163-1480 3-20-2 Nishi-Shinjuku Shinjuku-ku Tokyo Tokyo Opera City JPN Apple Inc. © Datamonitor Page 33