REQUSITIONING, ORDERING AND RECEIPT OF GOODS PROCEDURE DOCUMENT CONTROL: Version: Ratified by: Date ratified: Name of originator/author: Name of responsible committee/individual: Date issued: Review date: Target Audience 3 Finance Infrastructure and Business Development Group 23 May 2013 Head of Procurement and Purchase Ledger Executive Director of Finance and Information 18 June 2013 May 2016 All Staff CONTENTS SECTION PAGE NO 1. INTRODUCTION 3 2. PURPOSE 3 3. SCOPE 3 4. RESPONSIBILITIES, ACCOUNTABILITIES AND DUTIES 3 5. PROCEDURE/IMPLEMENTATION 3 5.1 Stock Ordering Via Logistics On-Line 5.2 Non- Stock Requisitioning/Ordering and Receipting 5.3 Receipting of Goods or Services 5.4 Urgent Orders 5.5 Quotation and Tendering Procedures 5.6 Single Quote/Tender Waivers 3 3 4 5 5 5 6. TRAINING IMPLICATIONS 6 7 MONITORING ARRANGEMENTS 7 8. EQUALITY IMPACT ASSESSMENT SCREENING 8.1 Privacy, Dignity and Respect 8.2 Mental Capacity Act 7 7 8 9. LINKS TO ANY ASSOCIATED DOCUMENTS 8 10. REFERENCES 8 Page 2 of 9 1. INTRODUCTION These procedures cover all of the organisations activity. 2. PURPOSE These procedures are set out in this document to ensure best practice is undertaken and delays in the procurement of goods and services are avoided. 3. SCOPE The principles set out in this document must be applied to all personnel who have responsibility for the expenditure of non –pay budgets on goods and services on behalf of the Trust. 4. RESPONSIBILITIES, ACCOUNTABILITIES AND DUTIES The Chief Executive has overall responsibility for the maintenance and implementation of Trust Procedural Documents The Executive Director of Finance and Information is accountable for the implementation and maintenance this of procedural document 5. PROCEDURE/IMPLEMENTATION 5.1 Stock Ordering Via Logistics on Line (Formally RDC) We are currently encouraging all Wards and Departments to fully utilise the Logistics on Line System to order stocked items. If you need further advice on how to use the system or need setting up with passwords etc, please contact the Purchasing Department. 5.2. Non Stock Requisitioning/Ordering and Receipting In order to Procure Goods/Services which are non-stock you will have to utilise the web –based, Integra E-Series System. This is done by inputting your requirements into the workbench, including the supplier (if known), the quantity and the cost of the item (if known), once completed this will automatically go for authorisation to the delegated authorised signatory or the budget holder who is set up to authorise this value of expenditure. When ordering IT equipment, the e-requisition will automatically go to the Page 3 of 9 IT Department for approval before it is forwarded to to Purchasing, IT equipment includes, PCs, Laptops, Printers, Hand Held devices and digital transcription machines, check with Purchasing if you are unsure. It is essential when ordering this type of equipment that the correct category code is used as it determines the path it takes through the system and will cause delays due to the goods not being technically appraised appropriately. Also when ordering Medical Equipment a medical devices form must be completed and forwarded to the Purchasing Department. A Medical Devices Form is available for download under the Purchasing Section of the Trust Website. When the e-requisition is received within the Purchasing Department, it is given to the relevant buyer according to which commodity group it belongs to, ie: medical equipment goes to the medical buyer etc. The order is then processed by the buyer, who will ensure best value and quality is obtained, this is done by the use of national, regional or locally sourced suppliers, mainly on pre-negotiated contracts. This is then generated into a purchase order, which is e-mailed via the Integra e-series system to the supplier. You can also view the progress of your e-requisition/order via your e-series enquiry system. Information is also made available to the Stores/GRN Clerks so they can check that the goods or services are correct and accurate before they are receipted. Please note if you have a requirement and are unsure of where to source it from or need advice before completing an e- requisition please contact the Purchasing Department, who will provide help and advice where required. User set up, training and passwords for the e-series system can also be obtained via the Purchasing Department. 5.3. Receipting of Goods or Services Goods Delivered into the Stores, St Catherines Goods which are delivered into Stores by the Supplier are booked-in and identified by the Goods Received Clerks and distributed by the Transport Department to the Point of use. A signature is required by the driver to confirm a parcel/roll cage has been left and securely receipted. The invoice will then be registered and paid by the Purchase Ledger Department as the goods have already been booked in. Goods Delivered Direct to the User/Department Where it has been arranged previously to have goods delivered directly to the User/Department, the delivery note received with the goods should be signed and either posted, faxed or a scanned copy e-mailed to the Goods Received Clerks at Purchasing, Walnut Lodge, St Catherines This will then be booked in and the invoice registered and paid by the Purchase Ledger Department. Booking In of Services Page 4 of 9 As it is difficult to ascertain if a service is received or not, we have to book them in from the Invoice issued by the supplier, as the full details of the service conducted and any additional charges are detailed. Therefore under these circumstances we wait for the supplier to send their invoice, this is then registered and sent to the Goods Received Clerks for checking. These are then sent with a covering letter, to the relevant department for signature, this is clarification that the service has been conducted and most important satisfactorily. Once signed the invoice should be returned to the Goods Received Clerks who will book in and pass to Finance for payment. NOTE It is extremely important that purchase order numbers are quoted on all correspondence, failure to do so leads to delay in the booking in process and payment of invoices. 5.4. Urgent Orders In circumstances where an order is urgent please raise an e-requisition in the normal way and contact the Purchasing Staff to alert them to the fact your requirement is urgent and they will arrange for the order to be raised immediately. Under no circumstances must a ward or department arrange a procurement of goods or services without the knowledge of the Purchasing Department. 5.5. Quotation and Tendering Procedures In line with the Trusts Standing Financial Instructions, any requirement over a certain value has to go through a tender or quotation procedure, the values are as follows: Over £5,000 up to £14999 including VAT – Quotation procedure, where the requirement has to be offered to at least 3 suppliers for competitive market testing. Over £15,000 including VAT – Tender Procedure, where the requirement has to be offered to at least 6 suppliers for competitive market testing. If the requirement exceeds £113,057 including VAT this is subject to EU Regulations, this must be advertised in Europe and is subject to vigorous market testing and strict EU guidelines. This process can take a minimum of 5 months to complete correctly. If unsure about any of the above guidelines please do not hesitate to contact the Purchasing Department for help and advice. 5.6. Single Quote/Tender Waivers In very exceptional circumstances where formal Quotation/Tendering Page 5 of 9 procedures would not be practicable a single quote/tender waiver form may be completed, some of these circumstances are quoted below from section 17.5.4 of the Trusts Standing Financial Instructions: e) the timescale genuinely precludes competitive tendering. Failure to plan the work properly is not a justification for single tender; f) specialist expertise is required and is available from only one source; g) the task is essential to complete the project, and arises as a consequence of a recently completed assignment and engaging different consultants for the new task would be inappropriate; h) there is a clear benefit to be gained from maintaining continuity with an earlier project. However in such cases the benefits of such continuity must outweigh any potential financial advantage to be gained by competitive tendering. A full and detailed description of the reason why it is necessary to gain single quote/tender approval must be given, and must include any accompanying documentation that would further confirm the proposal, including quotes from suppliers or a business case from the requesting Department or Directorate. The limited application of the single tender rules should not be used to avoid competition or for administrative convenience or to award further work to a consultant originally appointed through a competitive procedure. Requests for single tender must be approved by the Director of Service, and then sent to the Purchasing Manger for comment who will the send to the Director of Finance and Chief Executive for approval. A copy of the Single Quote Waiver Form is available for download under the Purchasing Section of the website. 6. TRAINING IMPLICATIONS POLICY TITLE Staff groups requiring training How often should this be undertaken Length of training Delivery method All Staff involved in As and When 40 Mins Face Ordering of Goods required Minimum Face and Services to Training delivered by whom Purchasing Staff Where are the records of attendance held? Purchasing “There are no specific training needs in relation to this policy, but the following staff will need to be familiar with its contents Budget Holders Page 6 of 9 Staff who are responsible for the ordering of Goods and Services As a Trust policy, all staff need to be aware of the key points that the policy covers. Staff can be made aware through: Team Meetings Messages Via the Integra System Team Brief Trust Wide Email 7. MONITORING ARRANGEMENTS Area for Monitoring How Monitoring this procedure is being adhered Reports run off of the Integra System to ensure compliance by users Ensures no Breach of Standing Financial Instructions Occur 8. Close monitoring of Single Quote Waivers and Monitoring or requisitions going through the system. Who by Reported to Purchasing Department Head of Procurement and Purchase Ledger Internal Audit and Head of Procurement and Purchase Ledger Audit Committee Frequency Quarterly Monthly EQUALITY IMPACT ASSESSMENT SCREENING - The completed Equality Impact Assessment for this Policy has been published on the Equality and Diversity webpage of the RDaSH website click here 8.1 Privacy, Dignity and Respect The NHS Constitution states that all patients should Indicate how this will be met feel that their privacy and dignity are respected while they are in hospital. High Quality Care for All (2008), Lord Darzi’s review of the NHS, identifies the need to organise care around the individual, ‘not just clinically but in terms of dignity and respect’. Page 7 of 9 As a consequence the Trust is required to articulate its intent to deliver care with privacy and dignity that treats all service users with respect. Therefore, all procedural documents will be considered, if relevant, to reflect the requirement to treat everyone with privacy, dignity and respect, (when appropriate this should also include how same sex accommodation is provided). 8.2 Mental Capacity Act Central to any aspect of care delivered to adults and young people aged 16 years or over will be the consideration of the individuals capacity to participate in the decision making process. Consequently, no intervention should be carried out without either the individuals informed consent, or the powers included in a legal framework, or by order of the Court Indicate How This Will Be Achieved. All individuals involved in the implementation of this policy should do so in accordance with the Guiding Principles of the Mental Capacity Act 2005. (Section 1) Therefore, the Trust is required to make sure that all staff working with individuals who use our service are familiar with the provisions within the Mental Capacity Act. For this reason all procedural documents will be considered, if relevant to reflect the provisions of the Mental Capacity Act 2005 to ensure that the interests of an individual whose capacity is in question can continue to make as many decisions for themselves as possible. 9. LINKS TO ANY ASSOCIATED DOCUMENTS Procurement Strategy Trusts Standing Financial Instructions and Standing Orders. Public Procurement Regulations 2011 10. REFERENCES Page 8 of 9 Page 9 of 9