Journal of Personality and Social Psychology 2010, Vol. 98, No. 5, 721–733 © 2010 American Psychological Association 0022-3514/10/$12.00 DOI: 10.1037/a0019260 False Fame Prevented: Avoiding Fluency Effects Without Judgmental Correction Sascha Topolinski and Fritz Strack University of Wuerzburg Three studies show a way to prevent fluency effects independently of judgmental correction strategies by identifying and procedurally blocking the sources of fluency variations, which are assumed to be embodied in nature. For verbal stimuli, covert pronunciations are assumed to be the crucial source of fluency gains. As a consequence, blocking such pronunciation simulations through a secondary oral motor task decreased the false-fame effect for repeatedly presented names of actors (Experiment 1) as well as prevented increases in trust due to repetition for brand names and names of shares in the stock market (Experiment 2). Extending this evidence beyond repeated exposure, we demonstrated that blocking oral motor simulations also prevented fluency effects of word pronunciation on judgments of hazardousness (Experiment 3). Concerning the realm of judgment correction, this procedural blocking of (biasing) associative processes is a decontamination method not considered before in the literature, because it is independent of exposure control, mood, motivation, and post hoc correction strategies. The present results also have implications for applied issues, such as advertising and investment decisions. Keywords: fluency, judgment, embodiment, judgment correction, decontamination did not attribute this feeling of familiarity to the fame of the names but rather to the prior exposure (cf. Schwarz & Clore, 1983; Strack, 1992; Strack & Hannover, 1996; Strack, Martin, & Schwarz, 1988). Moreover, they could well remember the information that the names they had just received belonged to people who were not famous and thus correctly judged these old names as being less famous than new names (for which no particular clue to fame was provided). In contrast, the participants for whom the test phase followed after 24 hr could not recollect anymore which names had actually been on the study list. Having forgotten the actual source of fluency, they did not discount fluency from their fame judgments but rather used it as a cue to fame (Jacoby & Kelley, 1987; Jacoby, Kelley, et al., 1989; Jacoby & Whitehouse, 1989). This study itself has become famous, being literally the textbook example of how fluency may infiltrate judgments as an experience and how it can be corrected for (e.g., Clore, 1992). The pervasive impact of fluency was shown for a wide range of judgments that exploit the ease of processing a target, whether the fluency stemmed from repeated exposure (as just described) or from other sources such as subliminally primed targets (e.g., Jacoby & Whitehouse, 1989). Because fluency can be mapped onto many dimensions, the affected judgments range from judgments concerning physical properties of the target (e.g., Jacoby, Allan, Collins, & Larwill, 1988; Whittlesea et al., 1990) to the veridicality of a statement (the truth effect, Bacon, 1979; Hasher, Goldstein, & Toppino, 1977; see also Begg, Anas, & Farinacci, 1992; Reber & Schwarz, 1999; Unkelbach, 2007) to preference (Phaf & Rotteveel, 2005; Reber, Schwarz, & Winkielman, 2004) and intuition (Topolinski & Strack, 2009a, 2009b, 2009d). In some cases, fluency is a valid cue to the judgmental criterion, such as in the case of familiarity (e.g., Jacoby & Kelley, 1987; Jacoby & Whitehouse, 1989; Johnston, Dark, & Jacoby, 1985; Whittlesea, 1993; Whittlesea et al., 1990; Whittlesea & Williams, 2000; for reviews concerning the involved memory systems, see In their classical study, Jacoby, Kelley, Brown, and Jasechko (1989) presented names to participants who were told that the names belonged to people who were not famous. Then, in a subsequent test phase, participants received these old names together with new names and were asked to judge the fame of these persons. For participants for whom this test phase followed after a delay of 24 hr, old names were more likely to be judged famous than were new names. In contrast, for participants for whom the test phase followed immediately after the study phase, old names were less likely to be called famous than were new names. Why did this pattern occur? Reading the old names in the study phase rendered their processing more efficient later in the test phase (cf. Jacoby & Dallas, 1981; Jacoby & Whitehouse, 1989; Jacoby, Woloshyn, & Kelley, 1989; Whittlesea, Jacoby, & Girard, 1990). This increased processing fluency triggered a brief positive affect (cf. Harmon-Jones & Allen, 2001; Reber, Winkielman, & Schwarz, 1998; Topolinski, Likowski, Weyers, & Strack, 2009; Topolinski & Strack, 2009a, 2009b, 2009d; Winkielman & Cacioppo, 2001; for an integrative review, see Reber, Schwarz, & Winkielman, 2004) that was experienced as a feeling of ease that can readily be attributed to familiarity (cf. Bornstein & D’Agostino, 1992; Garcia-Marques, Mackie, Claypool, & GarciaMarques, 2004; Whittlesea, 1993). The participants for whom the test phase followed immediately after the study phase, however, Sascha Topolinski and Fritz Strack, Department of Psychology II, University of Wuerzburg, Wuerzburg, Germany. This research was partially funded by the Deutsche Forschungsgemeinschaft (Research Training Group RTG 1253/1). We thank Friederike Finger, Rebecca Spatz, and Carolin Kempf for their support in running the experiments. Correspondence concerning this article should be addressed to Sascha Topolinski, Department of Psychology II, Social Psychology, University of Wuerzburg, Roentgenring 10, 97070 Wuerzburg, Germany. E-mail: sascha.topolinski@psychologie.uni-wuerzburg.de 721 TOPOLINSKI AND STRACK 722 Rajaram, 1996; Yonelinas, 2002), because prior exposure and fluency are ecologically correlated (e.g., Jacoby & Dallas, 1981). In other cases, however, fluency is not a valid cue and may have powerful biasing effects, such as in persuasion (e.g., Allport & Lepkin, 1945; Cacioppo & Petty, 1979; Skurnik, Yoon, Park, & Schwarz, 2005; Weaver, Garcia, Schwarz, & Miller, 2007) or advertising (Fang, Singh, & Ahluwalia, 2007; Hawkins & Hoch, 1992). Yet in other cases fluency may even cause irrational behavior with substantial economic consequences; for instance, if the fluency of names of authentic shares in the stock markets influences the prices of these shares (Alter & Oppenheimer, 2006), if the fluency of product names determines consumers’ choice (Novemsky, Dhar, Schwarz, & Simonson, 2007), or if nutrition additives with fluent names are rated as less toxic than additives with less fluent names (Song & Schwarz, 2009). Besides excessive relearning of the direction between fluency and judgmental criterion (Unkelbach, 2007), the only means to prevent the impact of fluency that have been discussed in the literature are mechanisms of judgmental correction (decontamination, Wilson & Brekke, 1994; debiasing, Larrick, 2004; see also the General Discussion). For instance, discrediting the informational value of fluency has been found to result in spontaneous discounting (e.g., Oppenheimer, 2005; Schwarz et al., 1991; for reviews, see Clore, 1992; Kelley & Rhodes, 2002; Schwarz, 2004). However, judgmental correction for fluency is possible only if individuals are aware of it (Hertwig, Herzog, Schooler, & Reimer, 2008; Strack & Hannover, 1996; Topolinski & Strack, 2009b, 2009d; see also Reber, Wurtz, & Zimmermann, 2004), if an alternative source of fluency is provided to attribute it to (e.g., Hasher et al., 1997; Jacoby, Kelley, et al., 1989; Schwarz & Clore, 1983), and if individuals know in which direction they should correct their judgment (Nisbett & Wilson, 1977; Strack, 1992; Strack & Hannover, 1996). In most cases, these conditions are not met, which prompted Oppenheimer (2008) to write about the secret life of fluency. Thus, the only way to escape the pervasive influences was considered to be judgmental correction, a strategy that takes place at a later stage of information processing. However, by that time fluency has already contaminated the judgment. The earlier stages during which fluency is assumed to infiltrate the judgment were not considered a feasible stage of correction. Once fluency was altered, the judgment was seen to be hopelessly tainted. However, if one succeeded in identifying the exact processes that exhibit fluency variations, one could attenuate fluency variations and thus reduce its impact on the judgment from the outset. This could be achieved by identifying the actual source of the fluency gains, which could then be manipulated or blocked to prevent its impact on judgments in a way that makes subsequent correction processes unnecessary. With this goal in mind, we first outline our theoretical claims and then present three experiments in which fluency was prevented from influencing judgments without the need for judgmental correction processes. Embodied Precursors of Fluency Most recently, new approaches have adopted an embodied account of fluency by exploring its procedural undercurrents as being sensorimotor processes (Beilock & Holt, 2007; Topolinski & Strack, 2009c), which are outlined in the following. Regarding the notion of embodiment, we represent stimuli by covertly simulating those sensorimotor processes that are specifically associated with them (e.g., Barsalou, 1999; Glenberg & Robertson, 2000; Grush, 2004; Hommel, Müsseler, Aschersleben, & Prinz, 2001; Niedenthal, 2007; Stürmer, Aschersleben, & Prinz, 2000; Wilson, 2002). For instance, passive viewing of graspable objects automatically activates those brain regions that are responsible for actually grasping them (e.g., Craighero, Fadiga, Umiltà, & Rizzolatti, 1996; Tucker & Ellis, 1998), or hearing a sound played by a piano automatically triggers motor activity in the fingers of piano players (e.g., Bangert & Altenmüller, 2003; Drost, Rieger, Brass, Gunter, & Prinz, 2005; Haueisen & Knösche, 2001). Likewise, in highly skilled typists, the mere perception of letters triggers the motor programs to type them (Beilock & Holt, 2007; Van den Bergh, Vrana, & Eelen, 1990). We argue that it is the efficiency of these covert stimulusspecific sensorimotor simulations that actually drives fluency effects. When perceiving a certain stimulus, these automatically running covert sensorimotor simulations run more or less fluently (Beilock & Holt, 2007; Topolinski & Strack, 2009c; Van den Bergh et al., 1990). An unexpectedly high degree of fluency (Hansen, Dechêne, & Wänke, 2008; Whittlesea & Williams, 2000, 2001a, 2001b) automatically triggers a subtle positive affect (Harmon-Jones & Allen, 2001; Reber et al., 1998; Topolinski et al., 2009; Winkielman & Cacioppo, 2001) that is experienced as a cognitive feeling (e.g., Clore et al., 2001; Schwarz & Clore, 2007) and may bias the eventual judgment (Schwarz, 2002, 2004). This is illustrated in the empirical findings concerning letter perception in highly skilled typists (Van den Bergh et al., 1990). There, highly skilled typists were asked to spontaneously indicate their liking of letter dyads in a task that did not entail typing any letters. It was found that letter combinations that—when actually being typed— do not produce motor interference between fingers are preferred over letter dyads that do. Apparently, participants had covertly simulated typing the letters, which led to increased simulation fluency for noninterfering compared with interfering letter combinations and elicited a positive affect that drove those preference judgments. That this is actually the case was most recently shown by Beilock and Holt (2007), who engaged typists in a concurrent manual motor task during the same preference-rating task. Obviously, engaging the manual motor system in a concurrent task prevents simulations of typing the letters. As a consequence, the preference bias toward noninterfering letter combinations was attenuated (Beilock & Holt, 2007). Thus, blocking underlying covert sensorimotor simulations attenuated the immediate hedonic consequences of fluency. A similar approach was most recently applied to implicit memory, namely the mere exposure phenomenon (Zajonc, 1968; for a review, see Bornstein, 1989), which is the increased preference toward repeatedly encountered stimuli. Topolinski and Strack (2009c) exploited the notion of an embodied memory by Glenberg (1997) that the past of an object to individuals is the traces of sensorimotor responses they collected with it (see also Cohen, 1989; Engelkamp & Zimmer, 1980; Saltz & Donnenwerth-Nolan, 1981; cf. the notion of object affordances, Gibson, 1979) and also the hedonic consequences of these responses (MacDorman, 1997). More specifically, Topolinski and Strack (2009c) argued that when stimuli are repeatedly encountered, the sensorimotor responses PREVENTING FLUENCY EFFECTS specifically associated with them are covertly simulated and run more efficiently when executed repeatedly. Applied to the case of verbal stimuli such as words, the predominant response of pronouncing them (Stroop, 1935) is automatically covertly simulated when perceiving them. Because it is known that repeated exposure to words increases the fluency of overtly pronouncing them (Forster & Davis, 1984; Savage, Bradley, & Forster, 1990; Scarborough, Cortese, & Scarborough, 1977), Topolinski and Strack (2009c) argued that also the sensorimotor simulations of pronouncing words run more fluently with repetition, which may result in immediate hedonic consequences that drive mere exposure effects. Testing this hypothesis, Topolinski and Strack (2009c) blocked stimulus-specific motor simulations during a mere exposure paradigm. More specifically, they prevented the oral motor system from simulating by letting participants chew gum (see Experiment 1) or whisper a task-irrelevant word (see Experiment 2) during repeated exposure to neutral visual characters (visual stimuli not mediated by the oral motor system) and to nonsense words (verbal stimuli mediated by the oral motor system). As a consequence, they found mere exposure effects for the visual stimuli but not for the words. In contrast, engaging the manual motor system in a concurrent task (that is not related to either verbal or visual stimuli) had no such specific effects but rather yielded mere exposure effects for both visual characters and words. These findings extend the role of sensorimotor simulations to implicit memory (Schacter, 1987). The question, however, remains whether these embodied simulations are also responsible for the biasing effects of fluency on social-cognitive judgments. Aim of the Present Work Taken together, the findings by Beilock and Holt (2007) and Topolinski and Strack (2009c) provide initial evidence concerning the underlying embodied processes that drive the hedonic consequences of fluency. In the present approach, we investigate whether sensorimotor simulations are the force driving the biasing effects of fluency on social-cognitive judgments. Identifying the mechanisms underlying fluency (Oppenheimer, 2008), we trace back how embodied mechanisms generate the experiential cues (Strack, 1992) that may bias judgments and demonstrate how they can be prevented without the need for post hoc judgmental correction processes to debias (Larrick, 2004; Schwarz, 2002, 2004) or decontaminate (Wilson & Brekke, 1994) judgments. Because the present approach cannot cover all the fluency effects found in the literature (as reviewed earlier; see also Oppenheimer, 2008, for a succinct review), we limited the present research to the most classical stimulus type found in fluency research, which are simple verbal stimuli, such as names. To initially provide evidence that the biasing effects of fluency can be neutralized once its underlying mechanisms are identified, we chose the repeated exposure of names in judgments of fame (see Experiment 1) and trustworthiness (see Experiment 2) and chose word pronunciation in judgments of hazardousness (see Experiment 3). 723 Experiment 1 How Not to Become Famous Overnight As outlined earlier, the classical becoming-famous-overnight effect (Jacoby, Kelley, et al., 1989) depends on the increased fluency of names that were preexposed in a study phase compared with names that were not presented before (Bornstein & D’Agostino, 1992). The present experiment addresses the question of whether these fluency gains stem from covert sensorimotor simulations specifically related to names. Because names as verbal stimuli are intimately mediated by the oral motor system (e.g., Inoue, Ono, Honda, & Kurabayashi, 2007), we argue that the becoming-famous-overnight effect substantially depends on oral motor simulations. To test this, we conceptually replicated the classical setup by Jacoby, Kelley, et al. (1989) and implemented two concurrent motor tasks, of which one should prevent oral and the other should prevent manual motor simulations during studying the words. We predicted that the classical effect by Jacoby, Kelley, et al., namely the misattribution of increased fluency to fame, would vanish under the oral motor task but would still be detected under a manual motor task. Importantly, this should occur not because participants could more successfully engage in a correction process but because fluency gains could not be acquired in the first place. Method Participants. Fifty (34 female) undergraduate psychology students participated for course credit. Materials and procedure. Forty names of actually existing Bollywood actors (e.g., Aishwarya Rai), whose names ranged from 10 to 22 letters in length, were used. Each item consisted of a first name and a last name. A pilot study revealed that on average, less than 5% of these names were known to German raters (N ⫽ 10). After arrival in the lab, participants were told that they would participate in a study assessing the cultural impact of the Asian culture and that they were to judge how famous authentic Asian actors are in Germany. Additionally, they were told that simple movements had to be executed concurrently to this task to simulate everyday life conditions. First, in a study phase, participants received 20 randomly chosen names and were asked to merely read them. Each name was presented for 2,000 ms followed by an intertrial interval of 1,000 ms. This was followed by a pause of 60 s during which participants should simply relax. Then, a test phase followed in which the 20 old names from the study phase reappeared together with 20 new names in a random order. Participants were asked to indicate how famous these names were to them using a Likert scale ranging from 0 (Not famous at all) to 10 (Very famous). They were also told that the name could repeatedly appear. To engage participants in concurrent tasks either allowing a covert motor simulation of pronouncing the items or not, we had participants engage in either an oral or a manual motor task, respectively. To ensure that our manipulation did not interfere with the proper encoding of the preexposed stimuli in the first place, we implemented these concurrent motor tasks only during the test phase at the time of the TOPOLINSKI AND STRACK 724 fame rating (cf. Topolinski, in press; Experiment 2).1 In the manual-motor-task group (n ⫽ 25), participants were asked to move a soft foam ball slightly in the left hand while using the computer mouse with the right hand to provide the fame ratings (cf. Topolinski & Strack, 2009c). In the oral-motor-task group (n ⫽ 25), however, participants were asked to eat popcorn during the test phase (cf. Topolinski & Strack, 2009c; for other ways to engage or block the oral motor system, see Campbell, Rosen, Solis-Macias, & White, 1991; Cinan & Tanör, 2002; Emerson & Miyake, 2003; Miyake, Emerson, Padilla, & Ahn, 2004; Saeki & Saito, 2004). The procedure took 5–10 min. Results Over the fame ratings in the test phase, a 2 (exposure: old items, new items) ⫻ 2 (concurrent motor task: manual, oral) analysis of variance (ANOVA) was run with motor task as a between-subjects factor. A main effect of exposure, F(1, 48) ⫽ 5.54, p ⬍ .023, 2p ⫽ .10, surfaced, as well as an interaction between exposure and motor task, F(1, 48) ⫽ 4.12, p ⬍ .05, 2p ⫽ .08. The conditional means are displayed in Table 1. Planned comparisons showed that in the manual control group, old names were rated to be more famous than new names, t(24) ⫽ 2.70, p ⬍ .012, d ⫽ 0.43. However, in the oral group, no difference between old items and new items was found (t ⬍ 0.3). To additionally investigate the possible role of time of judgment formation, we first calculated the correlations between the value of a given fame judgment and the response latencies for this judgment on a trial level, separately for each condition in the 2 ⫻ 2 design. None of the obtained correlation coefficients exceeded an absolute value of r ⫽ .05 and was close to significance. Mean response latencies for the fame judgments in the manual group were 2,844 ms (SD ⫽ 1,411) for new items and 2,872 ms (SD ⫽ 1,522) for old items. Moreover, none of the differences in the response latencies for the fame judgments between new and old items within the oral and the manual group—and for old and new items between the oral and manual group—was statistically reliable (all ts ⬍ 1). In sum, if (a) response latency and judgment value were unrelated and (b) the experimental conditions did not differ in response latency, then it is implausible that time of judgment formation may have caused the present pattern. Discussion Two decades after publication of the original experiment, the present experiment reveals that motor simulations are a substantial causal force underlying the false-fame effect (Jacoby, Kelley, et Table 1 Average Fame Ratings of Actors in Experiment 1 as a Function of Concurrent Motor Task Exposure Task Old items New items Manual (kneading a ball) Oral (eating popcorn) 5.36 (0.27) 5.16 (0.32) 4.82 (0.22) 5.12 (0.36) Note. Standard errors are in parentheses. al., 1989; see also Cermak, Verfaellie, Butler, & Jacoby, 1993; Jacoby & Whitehouse, 1989; Jacoby, Woloshyn, & Kelley, 1989). We replicated the finding that repeated exposure of names influences the fluency-based fame judgments of these names (Jacoby, Kelley, et al., 1989) under a concurrent task that involves a motor system that is not associated with these verbal stimuli. However, this effect was destroyed by implementing during the test phase a concurrent motor task that selectively engaged the motor system that is most closely related to words, namely the mouth. Note that pronouncing the words was actually not necessary to accomplish the task, and participants were not instructed to do so. We suggest that, instead, covert simulations of pronouncing the appearing names were automatically triggered (Stroop, 1935; cf. Beilock & Holt, 2007; Van den Bergh et al., 1990) but were blocked by the concurrent oral motor task in the test phase. Thus, covert pronunciation of the words may have been trained during the study phase but could not exhibit fluency gains for old compared with new items during the test phase, which diminished the effect of repeated exposure. How substantially the fluency effect depends on covert oral simulation is reflected in the fact that obviously participants in the oral group did not switch over to visual fluency as a cue for their judgments. Although their access to the oral motor representation of the target may have been impaired, their processing of the visual appearance of the names was not; yet visual fluency was not used (cf. Topolinski & Strack, 2009c, Experiment 1), which is in contrast to earlier considerations (Jacoby & Hollingshead, 1990; Whittlesea et al., 1990). In contrast to the original study (Jacoby, Kelley, et al., 1989), this study did not even require participants to wait for 24 hr to obtain a fluency impact on fame judgments, as was necessary in the classical study. This is easily explained by the fact that we did not tell participants that the names in the study list were not famous (because we were not interested in judgmental correction processes; cf. Begg et al., 1992; Jacoby, Kelley, et al., 1989). Thus, participants did not engage in a correction process for old items in which they discounted the experienced fluency but rather used the emerging feeling of fluency for their fame judgments, as it was shown before (e.g., Cermak et al., 1993). The pattern of the present interaction between exposure and motor blockade seems to be surprising at first glance (see Table 1) and should be further interpreted at this point, because we also found it in the remaining studies. If asked to speculate about rating levels in the false-fame paradigm under a prevention of fluency gains, one might predict that all targets, both old and new, receive ratings as low as the new targets in a control condition without fluency prevention, because none of the targets exhibits fluency gains, and thus all of them should be experienced as nonfamous. In contrast, we found that the judgments under fluency prevention varied around an average mean similar to that of the prevention group without showing a reliable difference between old and new items. Fluency prevention did not decrease the overall ratings but made them simply insensitive to the exposure manipulation. This finding is easily explained by the fact that participants have no objective criterion for fluency and therefore experience fluency variations not as deviations from a precomputed norm but as 1 We thank Norbert Schwarz for pointing us to this issue. PREVENTING FLUENCY EFFECTS fluency differences within the particular items presented (Whittlesea & Leboe, 2003; Whittlesea & Williams, 2000, 2001a, 2001b; see also Kahneman & Miller, 1986), which was impressively demonstrated in recent research (Dechêne, Stahl, Hansen, & Wähnke, 2009; Hansen & Wänke, 2008; Hansen et al., 2008). Thus, in the control condition new items receive low fame ratings because they are contrasted with old items with regard to experienced fluency, and old items receive high fame ratings because they are contrasted with new items. In the fluency-prevention condition, however, the current target cannot be contrasted with another particularly high or low fluent item, which results in the observed intermediate rating level for all targets. One might object that in the present paradigm the participants in the oral motor group were not affected by fluency because they more likely recollected having seen the name before in the study phase and attributed fluency to this prior episode (cf. remembering the priming event, Strack, Schwarz, Bless, Kübler, & Wänke, 1993). This, however, is unlikely because the delay between study and test phase was the same for both the manual and the oral motor group, thus rendering the likelihood of consciously recollecting the study event equal for both groups. Moreover, we know from the literature that engaging in concurrent oral tasks even impairs memory for words (Gupta & MacWhinney, 1995; for a review, see Wilson, 2001). Another related alternative interpretation of the present finding might be that the present body manipulations may have caused processes of cognitive tuning (Bless, 2001), which is the notion that individuals engage in more effortful and elaborated processing when they are in an analytical rather than a heuristic processing style (e.g., Alter, Oppenheimer, Epley, & Eyre, 2007; Kuhl, 2000; Schwarz, 2002; Strack & Deutsch, 2004; Whittlesea & Price, 2001). For instance, Ruder and Bless (2003) found that analytic processing style decreased the reliance on fluency in retrieving memory contents. It could be possible that the present oral motor task compared with the manual motor task induced a more analytic processing style in participants, thereby increasing the likelihood that they corrected their judgments for fluency (Begg et al., 1992; Jacoby, Kelley, et al., 1989). This, however, is unlikely because previous research has shown that, if anything, engaging in oral motor tasks induces more heuristic information processing (Janis, Kaye, & Kirschner, 1965). Furthermore, although analytic compared with heuristic processing requires more working memory capacity (Bless, 2001), it was found that engaging the mouth in concurrent motor tasks actually impairs working memory (Wilson, 2001). Furthermore, analytic processing in general is more time consuming than is heuristic processing (Bless, 2001). Our finding that the response latencies for judgment formation did not differ between the experimental groups contradicts this possibility. Thus, an inadvertent induction of analytical processing by the oral task seems highly unlikely. In conclusion, the present experiment identified the sensorimotor foundations of fluency-based fame judgments (Jacoby, Kelley, et al., 1989), which are stimulus-related embodied simulations. Independent of post hoc judgmental correction processes such as discounting fluency (for a review, see Schwarz, 2002, 2004), we prevented fluency from tainting the fame judgments. In the second experiment, we extended this finding to another domain, namely judgments of trustworthiness. 725 Experiment 2 A Broker’s Breakfast Because processing fluency is readily attributed to any dimension that is asked for, a wide array of judgments can be biased by it (see introduction). Of course, in many settings fluency is related to the judgmental criterion and may thus serve as a rational cue, for instance to judge familiarity (Schwarz, Sanna, Skurnik, & Yoon, 2007). However, judgmental effects of fluency can even reach into domains where fluency is no valid cue for the criterion, for instance the trust in the veracity of a persuasive message or the quality of an advertised product (e.g., Cacioppo & Petty, 1979; Fang et al., 2007; Hawkins & Hoch, 1992; Skurnik et al., 2005; Weaver et al., 2007). Even in domains in which judgments should normatively be rational, because wrong decisions may harm individuals’ financial well-being, biasing effects of criterion-irrelevant processing fluency were found, namely when the pronunciation fluency of names of shares in the real-world stock market predicted their price developments (Alter & Oppenheimer, 2006; see also Novemsky et al., 2007). To address the question of whether these effects can also be prevented by blocking sensorimotor responses, we asked participants to rate the trustworthiness of share names and brand names under concurrent oral and manual motor tasks, respectively. Method Participants. Thirty (19 female) nonpsychology students participated for a compensation of €6 ($9 at that time). Materials and procedure. We used actually existing names of companies in the stock market and of brand names of drugs. The names of 36 shares were randomly chosen from the Asian stock market indices Nikkei 225 and CSI 300 (effective 2008), and the length of the names ranged from seven (e.g., Unitika) to 14 (e.g., Zheijanghuahai) letters. The names of 36 drugs (e.g., Duragesic) were chosen from the top 200 U.S. brand-name drugs according to retail dollars in 2006 (retrieved from www.modernmedicine.com). The length of the drug names ranged from five (e.g., Zyvox) to nine (e.g., Pravachol) letters. The design of Experiment 1 was replicated by implementing concurrent motor tasks only during the test phase. However, the following three modifications were made: First, using the financial world crisis as a cover story, we told participants that in these days the trustworthiness of many companies is doubted and that the present experiment assesses the remaining trust of European people in Asian shares and in American brand names. In both the study and the test phases participants received the names and were asked to indicate how trustworthy the particular name was to them using a Likert scale ranging from 0 (Not at all trustworthy) to 10 (Very trustworthy). Second, the pause between the study and test phases lasted 30 – 40 min and was filled with several unrelated experimental tasks (watching geometric shapes, evaluating words, evaluating jokes). Third, both concurrent motor tasks were again implemented during the test phase exclusively; however, whereas the manual task consisted again of slightly moving a ball in the left hand (n ⫽ 15), a different oral motor task was implemented in the experimental group (n ⫽ 15). In this group, participants were asked to hold a cereal bar in their left hand and eat it while using TOPOLINSKI AND STRACK 726 a computer mouse with the right hand to judge the appearing stimuli. Again, half of the stimuli were randomly chosen to be presented during the study phase, and both old and new stimuli were shown in random order during the test phase. During the study and test phases, names of shares appeared on some blocks, and brand names of drugs appeared on other blocks, with the sequence of blocks randomized. The whole experimental session lasted for 35– 40 min. Results The 2 (exposure: old items, new items) ⫻ 2 (concurrent motor task: manual, oral) ⫻ 2 (stimulus type: share names, brand names of drugs) ANOVA on the trustworthiness judgments in the test phase with motor task as a between-subjects factor obtained a main effect of exposure, F(1, 28) ⫽ 4.74, p ⬍ .038, 2p ⫽ .15, as well as an interaction between exposure and motor task, F(1, 28) ⫽ 6.26, p ⬍ .018, 2p ⫽ .18, and no other effects (all Fs ⬍ 1). The conditional means for each stimulus type are displayed in Table 2. Collapsed over stimulus type, this interaction exhibited the following pattern. In the group executing the manual motor task, old items were rated as being more trustworthy (M ⫽ 3.38, SD ⫽ 1.17) than new items (M ⫽ 3.01, SD ⫽ 1.07), t(14) ⫽ 3.12, p ⬍ .008, d ⫽ 0.34; in the group executing the oral motor task, no reliable difference occurred between old items (M ⫽ 3.06, SD ⫽ 1.07) and new items (M ⫽ 3.08, SD ⫽ 1.11), t ⬍ 1. Discussion The present experiment addressed the biasing effects of fluency on perceived trustworthiness of names of shares and brand names and their embodied underlying processes (Alter & Oppenheimer, 2006). Participants for whom the manual motor system was engaged (i.e., unrelated to verbal stimuli) reported higher trustworthiness of old compared with new names. In contrast, in participants for whom the oral motor system (which mediates sensorimotor simulations of verbal stimuli) was engaged, this fluency effect did not occur. As in Experiment 1, we prevented stimulus-specific sensorimotor simulations from occurring and thus prevented fluency effects without a need for judgmental correction. In the last experiment, we wanted to generalize the present claims to yet another judgment and stimulus set, and, most importantly, to another fluency induction, namely pronunciation. Experiment 3 Mouthfeel In the first two experiments we focused on the fluency induction of repeated exposure, which is a well-established manipulation (for reviews, see Bornstein, 1989; Oppenheimer, 2008; Schwarz, 2002). However, there are numerous other manipulations that alter the processing fluency of targets, such as figure– ground contrast (e.g., Reber & Schwarz, 1999; Unkelbach, 2007) and subliminal priming (Winkielman & Cacioppo, 2001). Regarding the embodied representation of verbal stimuli, the fluency induction of the pronunciation of names (Song & Schwarz, 2009) seemed highly relevant and therefore important to address. Most recently, Song and Schwarz (2009) provided an impressive biasing effect of pronunciation, showing that ostensible food additives with hardto-read names were rated as more harmful than those with easyto-read names. In this case, apparently, the fluency-triggered positive affect was used to indicate (low) hazardousness. The present study should replicate and qualify this effect as being dependent on oral motor simulations. Method Participants. Eighty (56 female) psychology undergraduate students participated for course credit. Materials and procedure. We used the five easy-topronounce (e.g., Magnalroxate) and five hard-to-pronounce (e.g., Hnegripitrom) names of ostensible food additives provided by Song and Schwarz (2009). Participants received these names in random order on a computer screen and were asked to judge the hazard posed by these different food additives. They provided their judgments on a Likert scale ranging from 1 (Very safe) to 7 (Very harmful). Most crucially, half of the participants (n ⫽ 40) were additionally asked to chew gum while judging the names, whereas the other half (n ⫽ 40) were asked to knead a soft foam ball in the left hand while providing their judgments with the right hand. The procedure was part of a battery of unrelated experiments and took 1–2 min. Results Over the harm judgments we conducted a 2 (pronunciation: easy to pronounce, hard to pronounce) ⫻ 2 (concurrent motor task: manual, oral) ANOVA with motor task as a between-subjects factor and found a main effect of pronunciation, F(1, 78) ⫽ 12.07, p ⬍ .001, 2p ⫽ .13, as well as an interaction between pronunciation and motor task, F(1, 78) ⫽ 8.78, p ⬍ .004, 2p ⫽ .10. The conditional means are displayed in Table 3. Planned comparisons revealed that in the group executing the manual motor task, easyto-pronounce names were rated as less harmful than hard-topronounce names, t(39) ⫽ 4.88, p ⬍ .001, d ⫽ 0.87. However, in the group executing the oral motor task, we found no such difference between easy- and hard-to-pronounce names (t ⬍ 0.4). Table 2 Average Trustworthiness Ratings of Share Names and Drug Brand Names in Experiment 2 as a Function of Concurrent Motor Task Share names Drug brand names Task Old items New items Old items New items Manual (kneading a ball) Oral (eating a cereal bar) 3.43 (0.41) 3.13 (0.41) 2.95 (0.40) 3.15 (0.42) 3.34 (0.34) 2.99 (0.32) 3.07 (0.28) 3.02 (0.31) Note. Standard errors are in parentheses. PREVENTING FLUENCY EFFECTS Table 3 Average Ratings of Harm of Ostensible Food Additives in Experiment 3 as a Function of Concurrent Motor Task Pronunciation of food additive names Task Easy Hard Manual (kneading a ball) Oral (chewing gum) 3.74 (0.23) 4.06 (0.21) 5.00 (0.23) 4.16 (0.16) Note. Standard errors are in parentheses. Discussion Using pronunciation rather than repeated exposure as a fluency induction, we replicated the finding by Song and Schwarz (2009) that food additives with easy-to-read names are judged as being less harmful than additives with hard-to-read names. However, illustrating that this fluency effect is mediated by oral motor simulations, we also showed that this effect largely decreases under a concurrent oral motor task. As strong as the effect of pronunciation may have been in the manual group, it was substantially attenuated in the oral group. Without participants’ engaging in correcting for fluency, we could again neutralize the biasing effects of fluency on judgments of hazardousness. General Discussion In the present microprocedural approach to the biasing effects of processing fluency on social– cognitive judgments we adopted an embodied view and identified the sources of fluency in stimulusspecific sensorimotor simulations (cf. Beilock & Holt, 2007; Topolinski & Strack, 2009c; Van den Bergh et al., 1990). In the present case of simple verbal stimuli, which are most widely used in fluency research (Reber, Schwarz, & Winkielman, 2004; Schwarz, 2002), we identified covert oral motor simulations as being the source of fluency gains driving the biasing effects of repeated exposure (e.g., Jacoby, Kelley, et al., 1989) and word pronunciation (Song & Schwarz, 2009) on the exemplary judgments of fame (see Experiment 1), trustworthiness (see Experiment 2), and hazardousness (see Experiment 3). Once having located the exact juncture of fluency variations in the stages of processing judgmental targets, we were able to block selected sources of fluency and thus prevent it from infiltrating the judgment. By this means, we were able to neutralize fluency effects without post hoc judgmental correction processes (Larrick, 2004; Oppenheimer, 2005; Schwarz et al., 1991; Strack, 1992; Strack & Hannover, 1996). With this approach we expand theorizing in a long research tradition on judgmental correction processes in social psychology (e.g., Cacioppo & Petty, 1979; Jacoby, Kelley, et al., 1989; Martin, Seta, & Crelia, 1990; Ross, Lepper, & Hubbard, 1975; Ross, Lepper, Strack, & Steinmetz, 1977; Schwarz et al., 1991; Schwarz & Clore, 1983; Shaffer & Case, 1982; Weaver et al., 2007) by introducing a judgmental decontamination procedure not yet considered (Wilson & Brekke, 1994). In the following, we first discuss urgent implications for applied issues and possible future research and then connect the present approach to the literature on judgmental correction processes in 727 more general terms. Finally, we discuss other forms of fluency in the literature, such as visual fluency (Topolinski, in press). Applied Issues: When Brokers Should Chew Gum and Why Advertising Brand Names in Cinemas Is Futile Our findings have strong implications for applied issues, especially in the field of persuasion. We tried to ensure a certain degree of ecological validity both in our stimulus sets, which were authentic names that one can come across in the media, and in our oral motor tasks, which were laboratory implementations of everyday behavior such as eating popcorn. Thus, we deem the present results to contribute to our understanding of judgment construction in the real world, specifically of repeated exposure in advertising and persuasion (e.g., Allport & Lepkin, 1945; Cacioppo & Petty, 1979; Fang et al., 2007; Hawkins & Hoch, 1992; Skurnik et al., 2005; Weaver et al., 2007). Consider movie trailers or movie credits that repeatedly feature actors’ names. The result of the present Experiment 1—namely that eating popcorn prevents increasing fame during repeated exposure, together with earlier findings that such motor blockades prevent fluency effects when applied during the first or second encounter of a stimulus (Topolinski & Strack, 2009c, Experiment 2)—suggests that repeated exposure of actors’ names may not lead to increased fame or even increased preference (cf. Topolinski & Strack, 2009c) among popcorn-eating cinema audiences. Similarly, the participants who ate cereal bars in Experiment 2 resembled business people studying the stock market in the morning paper while having breakfast. Also, they did not develop trust in repeatedly encountered brand names and thus were immune to the persuasive effects of mere exposure. Blocking oral motor simulations may also yield beneficial effects for other persuasive contexts in which fluency biases judgments detrimentally. For example, Alter and Oppenheimer (2006) showed that price developments of authentic shares in real-world stock market data are influenced by motor fluency; those shares with names that are easy to pronounce outperformed shares with hard-to-pronounce names during the first month on the market. This effect was still detectable at the end of the first year of performance. Although market behavior may also be substantially influenced by other factors, such as rational considerations, the impact of fluency on stock choices is apparently not at all rational (cf. Kahneman, 2003). As simple as it may sound, the present findings strongly suggest that both stockbrokers and clients could protect their consumer choices from these irrational biases by simply chewing gum while making investment decisions. The present approach also has, besides these applied implications, important implications for the more general realm of debiasing (Larrick, 2004; Schwarz et al., 2007) or decontaminating (Wilson & Brekke, 1994) judgments, as is outlined in the following section. A New Way of Judgment Decontamination It has frequently been shown that associative processes can bias our judgments by generating experiential information that is easily available as a basis for judgment but provides no valid judgmental cue (for an extensive review, see Wilson & Brekke, 1994). These internal cues may be affect, such as moods (Schwarz & Clore, 1983; Zillman, Katcher, & Milavsky, 1972; see also Schwarz & 728 TOPOLINSKI AND STRACK Bohner, 1996), or concepts popping into the mind, for instance social categories (e.g., Higgins, Rholes, & Jones, 1977; for a review, see Schwarz & Bless, 1992), but they may also be nonaffective cognitive feelings, such as fluency (Clore et al., 2001; Schwarz & Clore, 2007). In judgments under uncertainty (Kahneman, 2003), these proximal cues are readily used as the only available basis for judgment, which may have detrimental effects on judgmental accuracy when they are influenced by factors that are unrelated to the veridical judgmental criterion (e.g., Kahneman, 2003; Wilson & Brekke, 1994). In the literature, we find several ways to control for these biasing effects—ways that can be divided into pre- and postprocessing strategies. Preprocessing ways to achieve decontamination focus on the stimulus side and try to prevent biasing influences from even being encoded, for instance via exposure control (Gilbert, 1993; e.g., switching the channel when an advertisement is on, Wilson & Brekke, 1994), changing the presentation format of stimuli in a way that prevents biasing associative processing (e.g., Gigerenzer & Hoffrage, 1995; Glöckner & Betsch, 2008), gathering more ecological information about the to-be-judged criterion to avoid sampling biases (e.g., Fiedler, 2000; Unkelbach & Plessner, 2008), or preventing fluency gains by changing the stimulus format between the study and test phases (Westerman, Miller, & Lloyd, 2003). However, these strategies can hardly be used once one is confronted with a given target. In contrast, postprocessing strategies to achieve decontamination are strategies that take place after processing the to-be-judged target as well as related information at a time when internal cues emerge and solicit the judgment at hand. These strategies may include ignoring the internal cue (e.g., Wyer & Unverzagt, 1985), discounting it from the judgment by some means (Clore, 1992; Kelley & Rhodes, 2002; Schwarz, 2004), or actively correcting for it (for reviews, see Holyoak & Gordon, 1983; Schwarz & Bless, 1992; Tourangeau & Rasinski, 1988; Wilson & Brekke, 1994). However, these judgmental correction processes are time consuming (e.g., Strack, Erber, & Wicklund, 1982) and need cognitive capacity (e.g., Martin et al., 1990). Furthermore, they require awareness of the bias and its direction and magnitude (e.g., Martin, 1986; Strack et al., 1993; Wegener & Petty, 1995), the motivation to correct it (Martin et al., 1990; Strack & Hannover, 1996), and the general ability to correct it (Wilson & Brekke, 1994; for reviews, see Strack, 1992; Strack & Hannover, 1996; Wegener & Petty, 2001; Wilson & Brekke, 1994). Moreover, even if these conditions are met, judgmental correction sometimes leads to judgments that are still biased, namely in the case of overcorrection (Hatvany & Strack, 1980; Shaffer & Case, 1982; Strack & Hannover, 1996), that is, when a judgment is recomputed in the opposite direction of the internal cue but too heavily compensates for it, thus yielding a contrast effect (for reviews, see Mussweiler, 2003; Schwarz & Bless, 1992; Strack & Hannover, 1996). Finally, with every subsequent judgment or inference made with contaminated information, it becomes less and less possible to identify the discredited information and correct for it (Ross et al., 1975, 1977; see Forgas, 2001, for the case of affect infusion). These multiple constraints of postprocessing correction strategies prompted Wilson and Brekke (1994) to conclude, “[W]e are rather pessimistic about people’s ability to avoid or correct for mental contamination” (p. 120). A final way to neutralize biasing effects is mood, because people seem to be less susceptible to biasing heuristics under negative compared with positive mood (e.g., Bless et al., 1996; for a review, see Clore, Schwarz, & Conway, 1994). However, besides the fact that this decontamination strategy requires an affect induction, its effects are equivocal in the literature. For instance, whereas Ruder and Bless (2003) found that negative compared with positive mood decreased the reliance on retrieval fluency, Freitas, Azizian, Travers, and Berry (2005) found that an experimentally induced prevention focus (negative state) compared with promotion focus increases the preference for fluency. Taken together, for all these decontamination strategies the associative processes leading to judgmental biases remain experimentally impenetrable: For preprocessing strategies they are prevented by controlling the stimulus input, and for postprocessing strategies they are corrected for by additional processing. As Strack (1992, p. 267) put it, “[N]either the accessibility of information nor the particular experience can be undone.” Now we know they can be prevented. The present approach introduces the possibility of a procedural decontamination, which consists of blocking the associative processes themselves; it is a way to achieve decontamination that requires neither changing the stimulus input nor correcting for an internal cue. This provides a new possibility of judgmental decontamination not yet proposed in the literature (Wilson & Brekke, 1994) and may open various approaches for future research. Admittedly, the metacognitive correction dilemma (Wilson & Brekke, 1994), namely the appropriate situational knowledge of biases and how to correct for them, still cannot be solved by the present fluency blockade. Procedural decontamination does not encompass the identification of biases and the selection of the most effective decontamination strategy; rather, it is a decontamination strategy itself. Thus, to adaptively implement procedural decontamination (see also a variety of possible examples in the following section) the particular bias and its embodied sources must be known. Limitations and Further Research The present approach is only the first step toward more extensive research of procedural decontamination in further areas of fluency impacts and probably beyond. In the course of this future research, the qualifying factor to derive predictions is not the judgment asked for but rather the target to be judged and the various systems processing it. Depending on which sensorimotor systems are involved in processing a particular target, specific ways of manipulating these systems shall be developed. The present manipulations focused on the oral motor system mediating the processing of verbal stimuli, because nearly all fluency effects in the literature employ this classical stimulus type. However, although the oral motor system is likely to mediate other fluency effects as well, such as rhyme (McGlone & Tofighbakhsh, 2000) or meshing of oral motor programs (Poldrack & Cohen, 1997), other fluency phenomena will be mediated by different effector systems, such as the manual motor system involved in the perception of letters (e.g., Beilock & Holt, 2007; Van den Bergh et al., 1990) and graspable objects (e.g., Gibson, 1979; Tucker & Ellis, 1998) or the ocular muscle system involved in viewing moving objects (Topolinski, in press). PREVENTING FLUENCY EFFECTS Furthermore, the notion of target-specific motor systems being the crucial source of fluency is obviously limited to attitude objects that elicit a motor response when processed. Although the range of these objects is surprisingly broad, as converging evidence from diverse lines of research suggests (e.g., Bangert & Altenmüller, 2003; Craighero et al., 1996; Haueisen & Knösche, 2001; Kato et al., 1999; Niedenthal, Winkielman, Mondillon, & Vermeulen, 2009; Tucker & Ellis, 1998; Van den Bergh et al., 1990), there are fluency effects grounded not in motor systems but in sensory processes, most obviously in the classical domain of vision (Zajonc, 1968) but also in haptics (Wippich, Mecklenbräuker, & Krisch, 1994). For these phenomena, specific procedural accounts and predictions shall be derived, and how to engage the responsible sensory systems in unrelated processing to neutralize fluency impacts shall be tested. For example, can the influence of prototypicality (Winkielman, Halberstadt, Fazendeiro, & Catty, 2006) be prevented by letting the visual system simultaneously maintain additional unrelated visual information, for instance via concurrent visual imagery? To go a step further, can people be made immune to the effects of symmetry (e.g., Palmer & Hemenway, 1978; Reber, Brun, & Mitterndorfer, 2008) or even beauty (Reber, Schwarz, & Winkielman, 2004)? Also, fluency effects in a given stimulus domain may not be tied exclusively to one motor or sensory system. Take, for instance, the fluency manipulation of the figure– ground contrast of words (e.g., Reber & Schwarz, 1999; Unkelbach, 2007). Although the present findings strongly suggest that judgments of repeating names draw exclusively on motor fluency (see also Topolinski & Strack, 2009c, Experiment 1), visual manipulations may not alter the efficiency of covert pronunciation simulation but rather change the fluency in visually processing the word (cf. Kliegl, Nuthmann, & Engbert, 2006; Reber, Wurtz, & Zimmermann, 2004; Wurtz, Reber, & Zimmermann, 2008). Thus, visual manipulations of fluency may be neutralized by means other than motor tasks. Finally, the present account is limited to the case of one stimulus and its fluency. In other fluency phenomena, such as the truth effect, in which judgments draw on the fluency of reading statements (e.g., Reber & Schwarz, 1999; Unkelbach, 2007; Weaver et al., 2007), or the retrieval heuristic, in which judgments draw on the fluency of retrieving several memory contents (Koriat & LevySadot, 2001; Schwarz et al., 1991), the fluency in processing involves several stimuli, usually concepts and their semantic relations. Here, factors other than the mere efficiency of processing may play a causal role, for instance the temporal contiguity of the concepts, which determines how their representations are meshed (cf. Botvinick & Plaut, 2006; McClelland et al., 1995; Norman & O’Reilly, 2003), as was shown most recently by Topolinski and Reber (2010). Finally, the notion of a processing-related blockade of associative mechanisms biasing judgments and attitudes may also be employed in research on implicit attitudes. Future research may find— besides top-down control of the associative response (see, for recent approaches, Amodio, 2009; Amodio, Devine, & Harmon-Jones, 2008; Payne, 2001; Richeson & Trawalter, 2005), alteration of the associative processes via slow learning mechanisms (Rydell & McConnell, 2006; for instance via conditioning, Ito, Chiao, Devine, Lorig, & Cacioppo, 2006; or excessive negation training, Kawakami, Moll, Hermsen, Dovidio, & Russin, 2000), or activation of information that is incompatible with the 729 associative response (e.g., Blair, Ma, & Lenton, 2001; Dasgupta & Greenwald, 2001; Wittenbrink, Judd, & Park, 2001)—ways to procedurally block associative processes that lead to attitude biases. 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