8/14/2012 Web 2.0 and Social Networks Chapter Outline 9.1 Web 2.0 Underlying Technologies 9.2 Web 2.0 Applications 9.3 Categories of Web 2.0 Sites Learning Objectives 1. Describe the differences between Web 1.0 and Web 2.0, and explain the benefits of three information technologies used by Web 2.0. 2. Identify five prominent Web 2.0 applications, and provide at least one example of how each can be utilized in a business setting. 3. Discuss the three categories of Web 2.0 sites, and provide at least one example of how each can improve business efficiency and profitability. 1 8/14/2012 Chapter Opening Case: From Social Networks to Social Commerce Source: VLADGRIN/Shutterstock 9.1 Web 2.0 Underlying Technologies © Matthias Pahl/Age Fotostock America, Inc. Most Common Web 2.0 Memes © Marek Uliasz/Age Fotostock America, Inc. 2 8/14/2012 Web 2.0 Underlying Technologies AJAX Tagging Really Simple Syndication (RSS) Geo-Tagging © Adam Radosavljevic/Age Fotostock America, Inc. 9.2 Web 2.0 Applications Blogs and Blogging Wikis Netcasting Web 2.0 Media Printing-on-Demand Crowdsourcing 3 8/14/2012 Blogs and Wikis Blogs, Blogging, and the Blogosphere © Panther Media/Age Fotostock America, Inc. Wikis used in business Netcasting Podcasts and Videocasts Source: Lane Oatey/Getty Images, Inc. Web 2.0 Media Video Music Source: Lane Oatey/Getty Images, Inc. Photographs 4 8/14/2012 Printing-on-Demand © Kitch Bain/Age Fotostock America, Inc. Crowdsourcing Web Sites Source: Scott Maxwell/ LuMaxArt/Shutterstock 9.3 Categories of Web 2.0 Sites Social Networking Sites Aggregators Mashups 5 8/14/2012 Social Networking Sites © Marina Bordjieva/Age Fotostock America, Inc. For a list of social networking sites: Check out this BusinessWeek slideshow Twitter and the Iranian Election Aftermath of the Iranian election in 2009 Protesters’ only link to the outside world: Twitter © Pankaj & Insy Shah/Age Fotostock America, Inc. Aggregators •Bloglines •Digg •Simply hired •Technorati 6 8/14/2012 Chapter Closing Case • The Business Problem • The IT Solutions • The Results 7