2010 Annual Report Making changes in our community! MESSAGE FROM THE BOARD OF DIRECTORS Over the last twelve months we have experienced many achievements at Habitat For Humanity London. As a result of the hard work and the foresight of our previous board, we started our year with a new management team led by Jeff Duncan our new C.E.O. We set a goal to serve 10 families in 2010 and I am proud to say that with the hard work of Jeff and his team we reached our goal. One of our most unique initiatives was our CAW ―Hammer of Hope‖ Build at the John Labatt Centre. We built a home in downtown London on a movable float. The home was completed in one week and then transported to a site in east London. There were week-long festivities to coincide with the build held at the downtown site. It was fun, it was unique, and another family in need now has a brand new home‖. I would like to thank the Board of Directors, the many volunteers, our community partners and donors for your contribution. Without you we could not have achieved our goal of ―10 families served in 10‖. Our goal for the future will remain the same: To provide safe, decent, affordable housing as a means of breaking the cycle of poverty. Please join us and the hundreds of volunteers and donors who make it possible to fulfill that goal. Bill Graham Chair – Board of Directors Habitat For Humanity - London CEO Message 2010 was a big year for Habitat For Humanity London full of change, challenges, progress and growth. We had set an aggressive goal of 10 families served in 2010 and we made it because of our community of friends. We certainly did not have a conventional year with—2 house moves, our first Home at Last partnership with LSTAR, CMHC and the City of London, and lots of other events. Habitat never builds for anyone, but “with”, as we work alongside families who need safe, decent affordable housing and “with” assistance from our community partners and volunteers. From government through to the faith community, there’s a genuine groundswell and focus on assisting us with our mission. I feel blessed to be working with such a caring group of people. I would like to express a special thanks to our Board Chair, Bill Graham and our Directors for their commitment and support! While we were busy serving 10 families we were also going through a process of organizational change and development. Our Board continued its shift from Operational to one of Policy Governance with a focus on growth and quality of service. This means expanded responsibilities for the staff and a necessity to reorganize and strengthen our capacity. So, as we reflect on the accomplishments of the past year, we also look ahead to the possibility that 2011 and beyond holds, to the transformation that’s possible when we come together honestly, humbly, respectfully—and for the sake of families in need of decent housing. We will continue to improve the effectiveness of our programs while fostering and improving our partnerships. We will revamp our communications strategy and focus on awareness of our work. In the interests of good stewardship we will pursue a position of environmental leadership while strengthening and developing our build program and land acquisition strategy. We also believe that an expansion of our boundaries to include Middlesex, Oxford and Elgin counties makes sense so we will pursue this for 2012. To prepare we began organizing a 2nd “Adopt a home” project in Woodstock for a fall 2011 build. The Youth Build partnership with Libro Financial and Habitat UWO will unify youth from elementary to post secondary in a goal of building a home every year. We have inadequate Restore, office and meeting spaces to get the job done and provide our customers, families and volunteers with the experience or support they deserve. We will therefore renovate and move our operations and original Restore to 40 Pacific Court. We will be opening a second Restore at 317 Adelaide St. S in 2011 to continue our model of supporting administration through this Social enterprise. While these facilities will be modest they will provide us with adequate, efficient space that will provide increased financial resources and be the engine for our growth. Our commitment is to constantly move forward, adapt and find creative solutions to affordable housing challenges, serve and provide more home ownership opportunities. Our success is the community’s success. With the ongoing support of our donors, partners, youth, Board and volunteers, Habitat London will meet these commitments and be ready for the challenges and achievements ahead in 2011 and beyond. Thank you & keep on building! Jeff Duncan “I’ve never known a Habitat volunteer who bought one’s own tools and traveled at one’s own expense and worked hard without payment, that wasn’t convinced that at the end of that challenge that their sacrifice had been relatively insignificant to the blessing that they had received.” - Former US President Jimmy Carter 2010 AGM—ReStore Report From a Restore perspective, one word can describe 2010 - challenging. Like being challenged to a footrace by a lesser runner, the ReStore team started the year strong, confident that we had the superior resources and would accomplish our goals by finishing first. As the year wore on however, obstacles on the course made the race more difficult and while the results on the year were very positive, the team fell just short of reaching its set goal of 900,000 in sales. As the manager of Habitat for Humanity London Restore, I have enjoyed the challenge of running this enterprise from the moment I stepped into the role. The focus of the affiliate strategic plan served to define and shape this challenge more clearly than ever before. Subsequent reviews have clearly laid the path before us and it is game on! The Restore continues to be the face of HFH London to the community. Staff and volunteers clearly observed first hand the results of the affiliate's increased build activity by a heightened level of awareness of our organization. Opportunities continue to present to the ReStore despite economic conditions, demand for our service and products continues to grow, and we continue to plan for growth and expansion. Volunteer enrollment and participation reached new levels. Key donors and many, many businesses, contractors, and individuals from the London community continue to provide incredible support. Significant improvements to the employment package, initiated under the leadership of our CEO Jeff Duncan, were welcomed by our dedicated and long serving staff. Finally, thanks to Habitat for Humanity London Inc. for their confidence and support for the ReStore in London. It fulfills many roles for many different kinds of people in the London community along with generating funds for the work of our organization. It is a daily thrill and a rewarding challenge, even after 12 years, to come to work as the manager of the Habitat for Humanity London ReStore. Gerry Pieroni, ReStore Manager Habitat for Humanity London Inc. FULL TIME STAFF 2010 Chief Executive Officer – Jeff Duncan Manager, Major Gifts – Coleen Crncich Manager, Volunteer & Family Services – Lee Jones Manager, Finance & Administration – Donna Piffard Manager, ReStore Operations – Gerry Pieroni Office Administrator – Irene Stocker Database Administrator/Support Staff – Fran Deschamps PART TIME STAFF 2010 Bookkeeper – Marg Kearns Construction Site Supervisor – Gabe Giannantonio Land & Build Project Coordinator—Robert Spano Construction Support Coordinator—Jan Gagnon Construction Site Support—Victor Imbroll Board of Directors Board of Directors 2009 – 2010 2010 – 2011 Chair – Connie Graham Vice Chair— Bill Graham Treasurer – Kathy Fox, Mecheliena Wilson Family Selection Chair – Linda Armstrong Build Chair – David Leckie Luke Akins Paul van der Werf June Cotte Elizabeth Cormier Philippe Morin Ethan Ling Phillip Squire Chair – Bill Graham Vice Chair—Phillip Squire Treasurer – Mecheliena Wilson Linda Armstrong Luke Akins Connie Graham Kathy J. Fox Philippe Morin Paul van der Werf Elizabeth Cormier Mary Ellen Khan Robert Spano ADVISORY COUNCIL 2010 Don Adams Ed Holder Faisal Joseph Dan Grantham Hon. Chris Bentley John Wood Kevin Switzer Roy Carter Sheldon Aaron Steve Janes Greg Priamo Jamie Crich Judith Binder CAW Hammer of Hope Build at the JLC Our Youngest Donor!!! Enjoying the festivities!!! Forest City Community Church 2010 Bolivia Build H.O.P.E. Helping Owners Prosper & Excel Helping Our Partner Families Become…. Great Neighbours!! And Successful Homeowners!! London Inc. 2010 Partners Golden Hammer $75,000 A Television City of London CMHC Copp’s Buildall Habitat for Humanity UWO Home Depot Kay Wilkinson Libro Financial LSTAR - Home At Last Rona Trojan Technologies Silver Spade $25,000 3M All Weather Windows BobFM Eden Hall Architectural Electrical Contractor’s Association of Ontario Global Spectrum Hunter Douglas Canada Inc. International Brotherhood of Electrical Workers Local 120 McGee-Reiter North American Trade Schools Ontario Trillium Foundation Robert Spano TD Canada Trust Bronze Blade $10,000 Auburn Developments Carpenter’s Union 1946 CGC Inc. CAW Local 1520 CAW Local 27 CAW National Drewlo Development Corp. Duo Building Ltd. Fanshawe College FKS Surveying Form & Build London Forest City Community Church Goodlife Canada Hampton Group Harry Lubnow The Home Depot Canada Foundation Jack Astor’s Labourer’s Union 1059 London Life Norquay Developments Owens Corning Canada Rembrandt Homes Inc. Sifton Properties Limited Stantec Consulting Ltd. Sunningdale Homes Thorndale Roof Systems Tricar Developments Inc. Wasko Developments Inc. Western Fair Association Whirlpool Canada Inc. London Inc. Apprentice Hope Builder up to $5000 Adams Plumbing Ltd. Addaline Asphalt AGM Surveyors Archibald, Gray & McKay Bathfitters Battlefield Bill & Connie Graham Blinds by Design Brad Bain Brent Reg Construction Brosco Inc. Casey’s Creative Kitchens CAW Local 88 CAW Local 302 Centura Wall & Floor Continental Building Movers Country Estate Fence Inc. County Heritage Delta Hotels Direct Energy Drake International DRN Commerce Dufferin Concrete Dundas United Church Forest City Concrete Forest City Forming Forest City Mechanical Gentek Golden Windows Habitat for Humanity Canada Halls Flooring Heritage Renovations Investors Group ISM Security Jay Deeks Jazz Air Jules Pattyn Landscaping Kathy Amess Kellogg E.C.C.O. Kind Metal Roofing Laird Blackie Laird French Linda Armstrong Linda Brackstone Lindsey Elwood Mandi Fields Mike Tower Modu-loc Neal Pallet Townsend Needham Funeral Services Noble Trade North Star Windows Oke Woodsmith Orr Insurance ParaPaint Power of the Purse Raymond Brothers Reliance Home Rogers Television ReStore Staff/Salvage Crew Schneider Electric Ltd. Sobek Mechanical Starbucks Teranet Thermalmax The Color Company The Cooperators The Top Shop Timmet TRY Recycling Uponor United Contracting Vince Bogdanski Warehouse Disposal Why Design Will Doran Event Sponsors All “Hammer it Out” Bands CCH Chamber Choir Downtown London Hunter’s Disc Jockey Jones Soda King West Labatts London Ice Cream Factory London Free Press Maple Leaf Foods McDonald’s Ovations Porky’s Schneiders Shelly Rastin Band Thank you to all those donors that could not be listed!!! A Special Thank you to our volunteers and supporters whose hard work and dedication give a hand up, not a hand out, to families in our community!!! Befo re 2010 Springbank “ Coves ” Project 179-183 Springbank Drive After Befo re Home At Last Project Partnership 2010 Burlsem Reno “ T he Wilkinson House ” After Befo After re JLC Blitz Build 2010 Befo re Aboriginal/Youth Build Projects 2010 Egerton Street Semi After Cash Inflows Donations Restore Mortgages Mortgages 17% Donations 29% Restore 54% Cash Outflows Restore Administration Building Programs Restore 32% Building Programs 38% Administration 30% OUR VISION: A world where everyone has a safe and decent place to live. OUR MISSION: To mobilize volunteers and community partners in providing opportunities for homeownership as a means of breaking the cycle of poverty. OUR VALUES: Housing for All: We believe that access to safe, decent and affordable housing is a basic human right that should be available to all. HUMAN DIGNITY: We believe in the worth and dignity of every human being. We respect the people we serve and those that help us n the effort and recognize them as our greatest resource. PARTNERSHIP: We believe we can best achieve our mission through meaningful and mutually beneficial partnerships with others. FAITH IN ACTION: We believe that faith is lived through action. Building on our Christian foundation, we serve and work with people of all faiths and beliefs in a spirit of justice and compassion. DIVERSITY AND INCLUSIVENESS: We believe there is a role for everyone committed to our vision, mission and values and we seek to enrich our organization through diversity.