Amadeus Cruise Data Cache Amadeus Cruise Solutions To be successful in supporting the distribution of travel around the world, Amadeus focuses on customercentric, flexible and scaleable solutions supported by innovative technologies essential for sustainable growth. In each market around the world, we tailor our solutions to match your needs, acting as a true electronic distribution technology partner. Our next generation electronic cruise distribution technology – Amadeus Cruise Data Cache, delivers just that, a single source of cruise special data from all cruise lines available in the Amadeus System. Key Amadeus facts and figures: Reach n 219+ Markets served by Amadeus and its 71 local Commercial Organisations (ACOs) n 380,000+ Terminals worldwide n 102,000+ Travel agency locations n 36,000+ Airline Sales Offices (representing 173 airlines) Technology performance The Amadeus Central System processes: n 480+ million transactions a day n 3+ million net bookings per day n 75+ million passenger name records (PNRs) can be active at one time n 8,700+ end-user requests every second n 500,000+ physical disk accesses per second Since 1998, Amadeus has been at the leading edge of Cruise Distribution technology, supporting our customers in optimizing their business processes through innovative and efficient cruise distribution solutions. Continuing with this trend, the recently developed Amadeus Cruise Data Cache delivers an efficient standardized source of cache data. State-of-the-art Cruise Distribution technology delivering increased efficiencies Welcome to Amadeus Cruise Data Cache, a new and unique solution designed especially for cruise application developers (B2B & B2C) and cruise sellers. As the global cruise market continues its rapid growth and the number of options and variations multiply across the industry, providing a comprehensive and user-friendly “search” experience is critically important. With Amadeus Cruise Data Cache, you will have access to the most up-to-date cruise availability and pricing information from more than 20 cruise lines from around the world - all from a single source. The end-results are faster search speeds, more relevant and reliable information, and critically important, less time and resources on maintaining multiple cache feeds. This enhanced efficiency will result in higher conversion rates from search-to-book, and increased customer satisfaction - resulting in increased revenues. 2 Amadeus Cruise Data Cache With Amadeus Cruise Data Cache, there is no need to standardize individual cached data feeds. From various sources, Amadeus has done this for you by bringing you the benefits of Amadeus technology and expertise, as well as our 10+ years of experience in providing valuable solutions for all of your Cruise Distribution needs. Reduce development efforts and improve overall search performance Cruise cache data from individual sources needs to be standardized in order to be efficiently accessed. When there is missing data, it creates the need to manually capture the missing information. This results in time consuming and expensive work being performed to ensure all cruise line information is consistent and accurate within your internal cache system. In addition, as non-cache transactions are routed directly to the individual Cruise Line systems, this means slower processing during peak seasons causing unnecessary lost responses and customer dissatisfaction. Amadeus Cruise Data Cache provides the travel industries highest source of Global cruise content available today, all within a convenient and single source. This important information is provided to you through a secured channel in which you determine the frequency of data reception. Amadeus Cruise Data Cache 3 The right support Our success is built on long-standing, proven and worldwide experience in the planning, design and implementation of emerging technologies and processes. Amadeus is truly the technology partner to the world’s travel industry. Available 24/7, we respond to each call with the highest standards of support and care, providing prompt personalized assistance and interactive dialogue to ensure that our support maximises the efficiency of your business. Amadeus Cruise Data Cache - Benefits at a glance n Standardized cruise data source with the same formatting, level of information and quality n Eliminates the need to receive multiple cache data feeds n Access to accurate & up-to-date cruise availability and pricing n Upfront pricing available for multiple cabin types - inside/outside/balcony/suite n Availability of agency negotiated fares n Complete cache refresh delivered every 24 hours via secured channels n Optional delivery up to 3 times a day n Cache delivered in standard CSV format. Optional formats available n Availability of restricted fares: senior, military, residency and past passenger 4 Amadeus Cruise Data Cache Cruise Lines Available In the Amadeus System: n Ocean Village n Azamara Cruises n Royal Caribbean International n Hurtigruten n P&O Cruises n Celebrity Cruises n Fred Olsen n Viking River Cruises n Costa Cruise Lines n Yachts of Seabourn n Louis Cruises n Princess Cruises n Cunard Lines n Disney Cruise Line n Holland America Line n Oceania Cruises n More coming. . . n Norwegian Cruise Line n MSC Cruises n easyCruise n Star Cruises © 2011 Amadeus IT Group SA | 1DMA 0196 n Carnival Cruise Lines For more information, please contact your local Amadeus Representative or Sales office. E-mail: cruise@amadeus.com www.amadeus.com/cruiselines