Healthcare Industry Solution; Medical Document Management Solution Robust solution that helps track user information and printer operation Samsung Medical Document Management Solution for Healthcare Industry Overview Issue: • Samsung SyncThru™ Admin features Job Accounting to track copies and prints, and the PC Dashboard to monitor devices. Job Accounting can assist institutions by controlling the number of prints and copies made by an individual or group of individuals. The PC Dashboard enables IT staff to monitor up to 5,000 devices from one central location. Both features help control costs by predetermining numbers of copies and by deploying printer consumables, such as toner and paper, when needed. Need to reduce costs on both printing device management and excessive print-outs such as prescriptions, receipts, consent forms, and etc. Solution: • Central monitoring printer through Samsung SyncThru™ Admin featured with 8 customizable widgets Results: • Reduced non-patient care related costs • The highly management efficient central monitor system with less labor and costs 1. Monitor device usage from a central location with the SyncThru™ Admin PC Dashboard, which contains eight customizable widgets 2. Account for device usage and consumable needs with the embedded SyncThru™ Admin reports 3. Reduce operating costs by limiting user output on a device (print, copy, scan or fax) with the Samsung SyncThru™ Admin accounting feature Industry Trend Even before the global financial crisis, healthcare was one of the most competitive industries. Many larger institutions tried to pare costs through mergers and acquisitions, increasing the number of patients with medical records and charts to be copied. Smaller hospitals also experienced the burden of copying and printing as more insurance companies required greater documentation to fill patient claims. Monitor devices from a central location The SyncThru™ Admin PC Dashboard can be customized with eight widgets that can help more effectively manage the print environment. Each widget explains device status, errors and consumable need through a graphical image, table, column or pie chart. The PC Dashboard assists with decreasing IT department costs, because staff is deployed only to the devices in true need of service and IT expenses are spent only on a machine in real need for consumables. Industry Challenges Printing, copying, scanning and faxing medical documents can result in hidden expenses that can cost institutions hundreds of thousands of dollars per year. Healthcare organizations need to optimize savings within their print environments by tracking the number of copies, printouts and consumables per printer. Additionally, hospitals waste resources by having Information Technology (IT) staff individually monitor and service printers versus being able to monitor from a central location. INDUSTRIAL SOLUTION BRIEF 1 Oversee devices from one site, even when devices are dispersed Report device and consumables usage Expose hidden expenses and save money Several reports can be generated on device usage, consumables and accounting information. All reports can be output in Comma Separated Variable (.csv), Microsoft® Excel (.xls) or .pdf file formats SyncThru™ Admin Job Accounting enables hospitals to authorize specific print, copy, scan and fax device functions and limit the volume of each function. Each user or group of users is assigned an account number that is set up by an IT administrator. The account number determines the types of functions that the user can perform on the device and the quotas which are assigned to print, copy, universal serial bus (USB), fax, and scan. The following reports further assist healthcare institutions contain printing, copying, scanning and faxing costs: 1. Supply Forecast. Reports an estimation of how many toner cartridges should be purchased for a specified period based on supply type and toner type and state. When a quota is reached, the user will not be able to perform that particular function. Alerts can be sent to a user when a function quota is near to being met. 2. Supply Details Forecast. Shows an estimation for when to replace toner for specific devices configured with supply type and toner type. Also, users can be assigned specific devices, further helping to control operating costs by limiting high-volume users to high functioning devices. 3. Device Usage. Reports accounting activity for specific devices and the users associated with the device. 4. User Usage. Shows accounting activity and functions performed by users, along with the devices used. By centrally monitoring print device and function usage, hospital IT staff can more efficiently manage their print environments. 5. User Group Usage. Reports accounting activity and functions performed by a group of users, along with the devices used. Figure 1. Medical Document Management Solution Features INDUSTRIAL SOLUTION BRIEF 2 Monitor and track device usage Features and benefits Related Solution Feature Benefit Job Accounting by user Saves resources by enabling management to assign users to specific devices and quotas for printing, copying, scanning and faxing functions Job Accounting by group Sets up groups of users for a specific device or devices and assign quotas per function of printing, copying, scanning and faxing PC Dashboard Enables device monitoring from one central location versus having IT staff at each hospital satellite. Also, the PC Dashboard can be customized with only the widgets needed by a healthcare institution. PC Dashboard Widgets Enable users to monitor current toner levels, forecast when toner will be needed, and which devices are being used least and most frequently SmarThru™ Workflow Compatible Printer Models Category Product line Model Name Color Multifunction Printer CLX-9250ND, CLX-9201NA, CLX-9251NA, CLX-9301NA, CLX-9252NA, CLX-9350ND, CLX-9352NA Mono Multifunction Printer SCX-8030ND, SCX-8128NA, SCX-8230NA, SCX-8040ND, SCX-8240NA Color Multifunction Printer CLX-8385ND, CLX-8385NX, CLX-8540ND, CLX-8540NX, CLX-8640ND, CLX-8650ND, CLX-3305W, CLX-3305FN, CLX-3305FW, CLX-4195N, CLX-4195FN, CLX-4195FW, CLX-6220FX, CLX-6250FX, CLX-6260ND, CLX-6260FD, CLX-6260FR, CLX-6260FW Mono Multifunction Printer SCX-6555N, SCX-6555NX, SCX-6545N, SCX-6545NX, SCX-3405W, SCX-3405FW, SCX-4650N, SCX-4655FN, SCX-4701ND/4705ND, SCX-4729FW, SCX-4726FN, SCX-4833FD, SCX-4833FR, SCX-5637FR, SCX-5737FW, SCX-5935NX, SCX-5835NX, SCX-5835FN Color Laser Printer CLP-365W, CLP-415N, CLP-415NW, CLP-620ND, CLP-670N, CLP-670ND, CLP-680ND, CLP-680DW, CLP-775ND Mono Laser Printer ML-2165W, ML-2955ND, ML-2950NDR, ML-2955DW, ML-3750ND, ML-3310ND, ML-3710ND, ML-3710DW, ML-4510ND, ML-5010ND, ML-5015ND, ML-5510N, ML-5510ND, ML-6510ND A3 Device A4 Device INDUSTRIAL SOLUTION BRIEF 3 Legal and additional information About Samsung Electronics Co., Ltd. Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2011 consolidated sales of US$143.1 billion. Employing approximately 222,000 people in 205 offices across 71 countries, the company operates two separate organizations to coordinate its nine independent business units: Digital Media & Communications, comprising Visual Display, Mobile Communications, Telecommunication Systems, Digital Appliances, IT Solutions, and Digital Imaging; and Device Solutions, consisting of Memory, System LSI and LCD. Recognized for its industry-leading performance across a range of economic, environmental and social criteria, Samsung Electronics was named the world’s most sustainable technology company in the 2011 Dow Jones Sustainability Index. For more information, please visit www.samsung.com. Copyright © 2012 Samsung Electronics Co. Ltd. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co. Ltd. Specifications and designs are subject to change without notice. Non-metric weights and measurements are approximate. All data were deemed correct at time of creation. Samsung is not liable for errors or omissions. All brand, product, service names and logos are trademarks and/or registered trademarks of their respective owners and are hereby recognized and acknowledged. Gravic, Remark Office OMR, Remark Classic OMR and Remark Quick Stats are trademarks or registered trademarks of Gravic, Inc. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Samsung Electronics Co., Ltd. 416, Maetan 3-dong, Yeongtong-gu Suwon-si, Gyeonggi-do 443-772, Korea For more information www.samsung.com For more information about the Medical Document Management Solution, visit www.samsung.com/business. 2012-10 4