- Samsung Cloud Solutions

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Repair procedure Samsung:
1.
2.
3.
Make a RMA request on b2bhelpdesk@samsung.nl or call the Samsung B2B helpdesk
0800-3909900 and the Samsung will give you a RMA tracking number of your service
request for repairing the unit
You will receive an e-mail from the Samsung repair partner (Comserve) including an
UPS pick up label and RMA tracking number.
Call UPS to make an appointment for the pick up of the unit
You can trace your repair on:
http://www.samsung.com/nl/support/repairself/selfTracking.do
Avnet Visual + Data Solutions
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