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Winning through Service.
At AmeriPark, we win by taking care of others. We challenge our Staff to exceed the usual definitions of what it means to “park cars.”
We are not parking cars, we are serving guests. Our Staff is the front line of our operations, and the source of satisfaction for our clients
and our clients’ guests. That is why we have strict hiring guidelines and have created a unique AmeriPark University to train our Staff on
service through each level of their career.
We have captured this deep commitment to guest service, our clients and ourselves, in our mission statement:
“AmeriPark: Winning through Service.”
By maintaining our winning attitude as we have grown and expanded, AmeriPark now stands as the largest independent provider of valet
parking services in the southeastern United States, and is rapidly growing nationwide – one guest, one client, one handshake at a time.
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Looking at Our Strengths and Core Competencies
Profitability: AmeriPark has grown at a rapid rate of 25-30% each year in the last five years. Market Share:
AmeriPark has over 200 accounts in multiple states and continues to expand nationwide. Expertise: AmeriPark
has over fifty years of combined experience in the parking industry. Insurance: AmeriPark is the industry leader in
insurance and liability coverage. Online Account Management: AmeriPark is the first in the industry to have
an Internet-based Account Management tool, allowing clients to view online revenues and information for
lots and properties managed by AmeriPark, and even make reservations for special events, with data secure
and updated regularly.
Setting the Standard for Our Clients, Guests, Customers, and Team
AmeriPark strives to set the standards for the parking services industry. For each and every individual, we
consistently provide service, value, and meaning.
AmeriPark sets the standard for our clients
by providing value, safety, professionalism, and extension of the client’s image directly to the curb.
“We have developed a genuine and valuable partnership with AmeriPark… to create an environment
where absolute guest satisfaction is the highest priority. AmeriPark has shown a commitment to our
restaurant’s success by professionally and effectively managing our guests’ first and last impression
on a consistent basis.”
– Peter D’Amelio, Senior VP of Operations, The Cheesecake Factory Restaurants, Inc.
AmeriPark sets the standard for guests and customers
by offering a feeling of welcome, convenience, security, and a helping hand.
“I have used AmeriPark’s valet service for several years now and their service is unparalleled... AmeriPark’s
employees are always courteous and ready to assist me. In today’s world the word “service” is used loosely,
so it’s nice to see a company that truly takes pride in the meaning of service.”
Setting the Standard.
– Stacy Van Tyle, Satisfied Customer, Atlanta, GA
AmeriPark sets the standard for our team
by entrusting our people with ongoing challenges and responsibilities, and investing in their personal and
professional development.
“AmeriPark University has opened my eyes up to what service is all about and how I can apply it in my
everyday life. I feel like this is a great advantage to me… Not only have I had fun working at AmeriPark,
but they have taught me how service can go a long way in business and everyday life situations.”
– Scot Fletcher, AmeriPark Team Member, Atlanta, GA
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Focus on Values.
Our Corporate Values at AmeriPark are “people-centric”: to base our values on people is to recognize the essence of our business.
AmeriPark’s Corporate Values:
Integrity: Keep promises and show up every day with a winning
Fun: Keep in mind the “big picture” and that there is more to what
attitude; pledge superior service and “a great experience” for each
we do together than just work; always remember that there is real
guest and client of AmeriPark.
enjoyment in meeting the needs of others.
Commitment: Be there for our guests and clients whenever they
need us, making their needs and wishes our first priority.
Opportunity: Our growth and profitability are driven by our level
of service and quality; that our best people in delivering service
and quality get the benefit of the opportunities that growth and
Teamwork: Build a true team focused on the guests’ experience, that
profitability provide.
supports each other and AmeriPark’s Standards of Excellence, realizing
that cooperation and communication are the keys to our success.
Accountability: Empower each individual to identify deficits and fix
them, to offer constructive feedback, and take a personal responsibility
towards setting the standard for the parking services industry on a
daily basis.
“Other parking companies take care of cars. Our company takes care of people.” – AmeriPark founder and CEO, Chip Patterson
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In its fifteen-year history, AmeriPark has distinguished itself with an in-depth understanding of our clients’ businesses, and the images of both our
diverse clientele and their guests and customers.
What Makes AmeriPark Unique?
Staffing and AmeriPark University
Sharp Appearance and Preparation
Our excellent Valet Staff sets us apart from our competitors. The
Our highly trained AmeriPark Valet Staff are efficient, clean cut, and
difference begins at the staffing level, where AmeriPark has a strong
respectful with distinctive AmeriPark uniforms. To eliminate clients’
standardized policy for recruiting, screening and selection of candidates.
worry and expense, AmeriPark can provide all equipment and
All candidates must pass a rigorous selection process that includes
incidentals as standard elements of our services: shuttle service,
behavioral interviews, a driving test, a DMV record check and a criminal
signage, radios, traffic devices, drivers, umbrellas, and more.
background check. Upon hiring, each valet receives over eight hours of
training, combining classroom study with on-the-job work. Continuing
Flexibility and Stability
with AmeriPark, each valet enters the unique AmeriPark University
With unparalleled flexibility in our services, our clients may choose
training program that focuses on guest service, communication skills,
to reap the benefits of special add-ons such as a “Mystery Guest”
and additional training on valet operations.
evaluation program, VIP Programs, and a 24-hour emergency response
system. All of these options and many more are considered during your
free consultation with us. Most importantly, AmeriPark carries complete
liability insurance coverage for all of its operations.