Please note the following information regarding an elearning session on Accessibility for Ontarians with Disabilities Act (AODA). The University is offering this course as part of its responsibilities under the Accessibility for Ontarians with Disabilities Act. It is a condition of your employment and you are expected to complete it by August 1, 2011. I took this course when it was first introduced and it takes about one hour to complete. In 2005 the Accessibility for Ontarians with Disabilities Act (AODA) became law. Ontario is the first Canadian jurisdiction to recognize that a complaint-based system is not an effective way to address disability and pass legislation aimed at requiring service providers and employers to move toward a regime of universal accessibility for persons with disabilities. The Customer Service Standard is the first of five regulations to be passed into law. Under its provisions, the University is required to orient employees and volunteers on the provision of accessible services. The University is obligated to report to the Ontario Ministry of Community and Social Services on the implementation of this regulation. The University welcomes this opportunity to participate in efforts toward making Ontario an even better place for persons with disabilities to live, learn and work. INSTRUCTIONS ON HOW TO ACCESS THE ELEARNING COURSE The Accessible Service Provision course can be found online within CourseLink, the University of Guelph's online learning environment. 1. To access Courselink navigate to the CourseLink page: https://courselink.uoguelph.ca/shared/login/login.html a) Login using your U of G Central Account username and password. This is the same username/password used to access your GryphMail account. * Example: The username for 'jsmith@uoguelph.ca' is 'jsmith' * If you have forgotten your password, you can reset it by contacting CCS Help at x58888 or 58888help@uoguelph.ca 2. The first page you land on after logging in is called 'My Home'. a) Locate the area in the middle of the page with the heading 'My Courses'. Click on the tab 'Guestgraded'. Look for the link titled Accessible Service Provision. Click on this link to access the course home page. 3. At the course home page you will find instructions on navigating around the course. 4. When you have completed the course, click the 'Logout' link in the top right corner of the page to logout from CourseLink. If you have questions about this elearning session, please contact me at gcole@uoguelph.ca or your Manager/Area Coordinator.