INSIGHT# 2010-47EMDH OCTOBER 14, 2010 PLM10, the Seventh International Conference on Product Lifecycle Management By Valentijn de Leeuw Keywords PLM, Asset Information Management (AIM), Asset Lifecycle Management (ALM), Benchmarking, BMW Efficient Dynamics Overview The PLM10 Conference was held early July in the old Free Hanseatic City of Bremen in Germany. PLM10 brought over 100 product lifecycle management (PLM) researchers, developers, and users of together. "Product Lifecycle Management (PLM) is an integrated business approach to the collaborative creation, management and dissemination of engineering data throughout The many interesting presentations and articles indicate an active international community working on the many subjects within the full breadth of PLM. extended enterprises that create, manufacture and operation engineered products and For the first time, the International Federa- systems. It supports enterprises over the tion for Information Processing (IFIP, whole lifecycle of products and systems from concept to the end of life disposal. PLM involves issues of people, processes, business systems, and information." http://www.ifip-wg51.org) promoted the conference. Prof. Alain Bernard, co-chair of IFIP Working Group 5.1, noted that the International Journal of PLM (www.inderscience.com/ijplm) is also associated with the Conference, and invited the audience to read, propose, review, and publish papers. Almost three days of presentations in two parallel sessions and a visit to an EADS Airbus site followed the two keynotes reported on below. Inderscience will publish full papers in the Proceedings of 7th International Conference of Product Lifecycle Management. The PLM Processes behind BMW Efficient Dynamics Andreas Weber, responsible for project, process, data, and release management at BMW, explained the company's long-term, "Efficient Dynamics" strategy for emission-free individual mobility, based on increasing demand VISION, EXPERIENCE, ANSWERS FOR INDUSTRY ARC Insights, Page 2 for highly innovative vehicles. Today, as a transition to this goal, BMW lowers vehicle weight and fuel consumption to control costs and maintain or improve performance. Measured against EU standards, vehicle weight has been reduced by 2.8 percent, fuel consumption by 8.9 percent, and power increased by 6.1 percent. Increased demand for higher variety in configurations inspired the other part of the strategy, to cope with or exploit the increasing complexity in configuration management. BMW's approach was to first conceive a process before implementing an IT solution. First, BMW defined a product structure, the basis of configuration management, which should be used throughout the vehicle lifecycle. This conceptual backbone can be used in any organizational unit, in any process, and in any life cycle phase. A goal was to synchronize informational (billof-material and virtual vehicle) and physical objects (vehicle as produced). The vision became reality. Important processes are integrated and supported. The initial situation with many different systems and BMW Vision Efficient processes, each with list-oriented structures, was transformed into an object-oriented system of systems, where PLM integrates with finance, production, sales and production planning, and project evaluation. Since 2006, BMW has made all developments system, which now handles over 300,000 components, more than 100,000 engineering change requests, and contains 20,000 configurations and prototypes. Five cars have been released using the process and the system. Components and parts can be reused in new projects. The system also includes information about the test conditions and environment, to make it easier to decide if the part could be suited. According to Weber, the system provides the capability to handle an increasing number of configuration variants of products and "derivatives," products based on the same technology platforms. Cost, quality, and weight are also well controlled. Change management, accuracy, and timeliness of the information, allows purchasing with the latest engineering specifications. Workflows such as problem and decision management are streamlined using workflow automation. ©2010 • ARC • 3 Allied Drive • Dedham, MA 02026 USA • 781-471-1000 • ARCweb.com ARC Insights, Page 3 BMW identifies the following success factors: • An approach in which process improvement leads the IT aspects. The technology provider is not regarded as a critical issue. • A direct reporting line to top management. • High attention for human aspects. The company allocated one-third of the project cost to human change management. Benchmarking Benefits of PLM in the Automotive Industry Prof. Abramovici, chair of the department of IT in Mechanical Engineering of the University of Bochum, presented the results of the third edition of a series of benchmarking studies in PLM, done in cooperation with IBM Business Services. The contrast between the lack of information and the size of benefits promised was intriguing. Further, best practices in PLM were not very well known. The third edition involved the participation of over twenty-five global automotive companies in Germany. Three domains were researched and thoroughly compared with results from prevision editions: PLM maturity, benefits obtained, and best practices. PLM maturity in companies was evaluated quantitatively in terms of Benefits of PLM: Key Study Findings • Best-in-class manufacturers produce less new parts/products but create twice as much revenue from new products than laggards • Implementing PLM successfully requires a process-focus • Advanced users spend more on organizational and business process improvement than on PLM technology breadth and depth of usage, as well integration. Compared to ten years ago, PLM usage and integration maturity doubled and became more balanced. Based on maturity levels, the res- pondents were identified as laggards, advanced users, and champions. The authors report the benefits on a relative scale, since little or no quantitative information is available. They urge users to define KPIs and measure benefits quantitatively. The key domains in which respondents report gains are, in order of importance: process efficiency, process standardization, data search time, reduced development times, and schedule adherence. Advanced users obtained significantly more benefits than laggards. Participants estimated most benefits increased by 10-30 percent during the past ten years. Interestingly, champions create and develop less new product parts, but create twice the revenue with innovative products than do strugglers. This implies they are more efficient reusing designs, for example, by applying technology platform strategies. ©2010 • ARC • 3 Allied Drive • Dedham, MA 02026 USA • 781-471-1000 • ARCweb.com ARC Insights, Page 4 Leaders improved their processes before introduction; laggards after the introduction of a system. The study reports that the typical duration of PLM project reduced dramatically from 42 to 22 months during the last 5 years, also by making them smaller and more focused. Advanced users spend only around 14 percent on software, where the major costs come from organizational aspects, process reengineering. Success factors for PLM processes are change management in individuals and departments. This requires a process-driven, rather than an IT-driven approach. Asset Information Management Mohamed Zied Ouertani (University of Cambridge, UK), Alain Bernard (Ecole Centrale de Nantes, France), and Vijay Srinivasan (NIST, USA), organized a special session on asset information management. Here, Julien Schwarzenbach defined data quality attributes and presented an analysis of the impact of behavior on the quality of asset information. Behaviors that are questionable or prohibited when dealing with physical assets are often accepted when dealing with informational assets. This leads to lower quality data, reducing the quality of decisions and increasing risk. Valentijn de Leeuw from ARC pointed out the challenges and costs of highly interdependent life cycles of assets, sub assets and components, and gave suggestions for an AIM and associated technology strategy. He indicated that an adaptive corporate implementation framework provides the best opportunity for sustainable, recurring benefits. Cumulative savings over the asset life cycle could exceed the value of the initial capital investment. Last Word ARC believes the platforms this conference and the journal provide are welcome additions supporting the PLM community with an exchange between industry, providers, integrators, consultants, and academia. In particular, academic participation pushes the community to more critical and forward-looking thinking and enriches the domain knowledge with more fundamental aspects that the commercial world cannot always afford. For further information or to provide feedback on this Insight, please contact your account manager or the author at vdeleeuw@arcweb.com. ARC Insights are published and copyrighted by ARC Advisory Group. The information is proprietary to ARC and no part of it may be reproduced without prior permission from ARC. ©2010 • ARC • 3 Allied Drive • Dedham, MA 02026 USA • 781-471-1000 • ARCweb.com