® BLACKWELL’S BRITAIN MAD FOR MANCHESTER supported by INSIDE03 THE DRUM 03.SEP.14 www.thedrum.com supported by CONTENTS 04 Minding the myth Lewis Blackwell argues that while Manchester’s swagger and bloodyminded pragmatism is impressive, the city can’t afford to get complacent. 06 Time loves a hero Is there such a thing as a ‘Manchester style’? Not any more, says Lewis Blackwell, but this diversity means it is competing on a global stage. 10 Q&A The Drum speaks to a cross-section of Manchester influencers to highlight the big questions facing the creative community – from dissecting the mood to predicting areas for growth. About the author Lewis Blackwell is a former editor-in-chief and publisher of Creative Review. He has also served as the worldwide creative head of Getty Images and chief creative officer at Evolve Images. Blackwell’s Britain sees him tour the UK to analyse its creative hubs. The next stop is Yorkshire, published in October. Written by Lewis Blackwell Editing by Thomas O’Neill, Katie McQuater Design & Production by Amanda Dewar, Ross Lesley-Bayne Commercial Management by Liz Hamilton, Gavin Floyd THE DRUM is published by Carnyx Group Limited. The publishers, authors and printers cannot accept liability for any errors or omissions. Any artwork will be accepted at owner’s risk. All rights reserved. On no account may any part of this publication be reproduced in any form without the written permission of the copyright holder and publisher, application for which should be made to the publisher. © CARNYX GROUP LIMITED 2014 ISSN 2046-0635 A WORD FROM THE SPONSORS As the IPA broadens its involvement in the wider UK creative industries agenda, Greater Manchester represents a key target for support and promotion on the national and international stage. 23 agencies in Manchester, Cheshire and Bolton are already IPA members, with strong representation from the media, creative and digital sectors; including Dentsu Aegis Network, MEC, MediaCom, PHD Media, Media Agency Group, Gyro, Kinetic, BJL, McCann, TBWA and Cheetham Bell JWT and others. A special mention should go to Madhouse Associates, where managing partner Peter Craven is the IPA city head for the North West. Not only are our members significant employers in their own right, but they also attract inward investment from client businesses and sustain the specialist creative, tech and micro businesses in the local supply chain. In supporting this supplement we seek to invite new members to join our growing network, unite Greater Manchester behind a common purpose, celebrate success, identify growth opportunities and accelerate business development. Janet Hull OBE, IPA director of marketing & executive director, Creative Pioneers Challenge As the industry skills body for the creative industries, Creative Skillset supports and encourages companies of every size to overcome the barriers they encounter to training investment. We empower large employers, SMEs, micro businesses and freelancers to grow, by developing their talent. In Manchester, our local training network manager Helen Dobson works across the sector, helping creative and digital media businesses to take ownership of their skills and development, and practitioners and new entrants to gain access to training – from apprenticeships and internships to bespoke CPD requirements. All Creative Skillset’s work is led by employers and delivered in strategic partnership with the LEP, and alongside the region’s vibrant industry bodies. Jill Fear, partnership manager, advertising & marketing communications, Creative Skillset 04MANCHESTER www.thedrum.com 03.SEP.14 THE DRUM MINDING THE MYTH Britain’s second city is an economic powerhouse… but is it over-confident? Manchester is a city that is in love with itself. To a fault, one might conclude. More so than any centre I have yet profiled in Blackwell’s Britain, the creative and digital industrialists of modern Manchester (by birth and by choice) ooze selfconfidence. They believe they are part of a great industrial city and, of course, they are right. TBWA Manchester even has a proud quote emblazoned eight feet high on its walls: “For Manchester is a place where people do things… Don’t talk about what you are going to do, do it…’ and on it goes, a long quote from Judge Parry in 1912 but every word still rings true for Fergus McCallum, chief executive, who says: “It sums up the spirit of how we do things around here.” Not half. Manchester is a by-word for industry. It has for so long been a global city brand, from the 19th century of ‘Cottonopolis’ to one of the most international brands in sport, Manchester United, now increasingly ably supported – even overshadowed – by its enormously-rich neighbour, Premier League champions Manchester City. Sorry to mention football so early, but it’s unavoidable. Mancunians mention it a lot. The football status is touched on like a magic lamp because it immediately confers indisputable stature. Next up in validating the swagger is how the BBC and ITV have moved into MediaCityUK (yes, it is in Salford, but that chippy rival is now swallowed into Greater Manchester). Then there’s a gush of other validations of varying quality – from Factory Records to Elbow, Morrissey to moneysupermarket.com’s Martin Lewis. These are not my references but ones given to me by some of the city’s finest creative industrialists. Trying a little too hard, perhaps? And they need not, the facts alone are impressive – according to an Institute for Public Policy Research (IPPR) report, Manchester is already the second-largest creative capital in Europe. Yes, London is number one, but forget the siren voices of Berlin, Paris, Milan and Barcelona – the ‘we try harder’ Avis-like creative powerhouse is in the North West, with a growing commercial and cultural might that should make it the toast of a government wishing to invest in this high-po industry. But facts also show that Manchester is losing out to local rivals in getting government support. The IPPR report indicates a staggering three to one ratio of public funding per head of population in favour of London rather than Manchester. Furthermore, the West Midlands, the North East and Yorkshire also raked off more support from the public purse. It seems good reason for complaint, but creatives don’t tend to do strikes and protest marches. They are either too fragmented or too focused on sorting it out with entrepreneurial zeal. McCallum agrees Manchester suffers a little from being number two, but believes clients suffer a little as a result too and need to pull their eyes north. “The London-centric vision of the UK is anachronistic. Agencies in the south are in danger of losing touch with the realities of life for the majority of people in Britain,” he says, and for those looking to build a business he pitches, “Ask yourself, do you go to London, where everyone is playing in someone else’s world, or do you go to the frontiers and be part of creating a world for yourself?” Stirring stuff. The fact though, is that for many it is not an either/or situation. Many of the leading agencies and consultancies in Manchester have either spawned a London offshoot or are themselves the spawn of a larger business. They do this to compete on a broader front both ways, to service clients better both ways. Manchester is the second-city, industrially and creatively, because it is the second-largest population centre and geographically in a useful place to service the northern part of the country. With all the related business, and education, and raw population resource, that puts it on a level to compete well internationally. It’s all fairly basic economics to see how it works. If Manchester did something about that, then it could better encourage other inward investment while backing new talent. For all of the scale of businesses in the city, there are underlying structural issues that could do with urgent help. The industry group Manchester Digital is working hard with the universities and others to address the skills shortage. There’s a shortage of developers everywhere; the city that can be quickest to fix this may well be the one that wears the digital crown tomorrow. Diana Erskine, managing director at Reading Room in Manchester, is on the Manchester Digital council and calls the lack of an adequate pipeline of digital talent “a real weakness”. She says the whole country needs to “address a huge skills deficit” and in this context, says Manchester’s size is an asset – not as big and tricky to turn as London, but with the education and other resources that beat smaller cities. A key advantage of Manchester for many, as Erskine confirms, is that it can deliver a great combination of high quality work that can be underpinned by competitive price advantages (cheaper rents, cheaper people). But if the talent fails to come through, or can’t be brought in easily from London, and becomes too expensive, then both The Wheel of Manchester in Piccadilly Gardens sides of the appeal break down. “We need to find ways to also encourage more start-ups here, to create the spaces they can thrive in,” adds Erskine. The Hive is an example of a development that might fit the bill, a public-private joint venture in the creative district of the Northern Quarter, where the Arts Council has parked its northern office. But it looks almost too swanky for hungry start-ups. At media agency PHD, which also has offices in London, there’s a clear sense that having a strong base in the city is one half of an equation for success in Britain. As MD Dani Briers puts it, “this offers the best of both worlds” – national buying power with local accountability and sensitivity to client needs (nearby clients include AG Barr, Man City and Bentley). But there’s also another ‘best of both worlds’ that he likes – “in 20 minutes you can be out in the country”. He believes this is ideal for the creative and media industry to flourish as a lifestyle preference, retaining talent and also attracting it back from London. Perhaps the indication of Manchester’s economic creative industry muscle is that many of the city’s most successful businesses push out from their North West stronghold to target a piece of the London action. While MANCHESTER05 THE DRUM 03.SEP.14 www.thedrum.com supported by MediaCityUK at Salford Quays PHOTOGRAPHY: CAMILA CLARKE PHOTOGRAPHY: GAVIN CRITCHLEY “IF IT KEEPS THE HEAD DOWN, PUTS AWAY THE SWAGGER, FIGHTS FOR EVERYTHING, MANCHESTER CAN BE A WORLD-BEATER.” the PHD and TBWA story might be seen as imperialist London expanding to Manchester, the story also goes the other way. From design consultants The Chase to agency BJL to (just a few weeks ago) film company The Gate, the move south to take business away from London, or at least become bi-locational, is a familiar route. BJL CEO Nicky Unsworth admits that opening in London and putting senior staff there was necessary for growth “because London is a massive global city and we can’t necessarily expect clients to reach out to Manchester – we’re not going to be on the radar of some of them however good our work or our competitive offer.” However, she believes Manchester agencies have some natural competitive advantages: “We did integrated before it became the thing because we often work with challenger brands that have to think that way – they can’t have specialist agencies in all areas.” That said, she emphasises that BJL is not working with local clients but with national players, and says the Manchester situation fosters a way of working that is different, more efficient and productive. She admits to a cost advantage over pure London agencies but says that is never the reason to work with them – first and foremost the work has to deliver, has to compete and perform. But clearly, clients care about costs too. Like Erskine, she is concerned that more needs to be done to foster the talent pool in Manchester before it really becomes an issue for growth. I began by suggesting that self-regard is almost too high in the city’s creative economy and I still believe that. Several creative industry figures happily speak of the Manchester confidence, but while there are many companies doing well and expanding, we have to wonder how Manchester drifted behind London and other centres in public investment. Perhaps having the BBC move in big time was seen as enough, but it is a creative jungle and rival UK cities will be using those funds to improve their competitive situation. And European rivals probably have their own handouts as because the creative industry is seen as a key helper of economies everywhere. Should we be impressed by how Mancunians get on with it, how they combine their talk of ‘swagger’ with bloody-minded pragmatism and getting stuff done? Yes. But they must not be so in love with their own magnificence that they miss out to investment going elsewhere. As the financial documents warn, the past is no guide to future performance. The situation is delicately balanced: the region may be set for more growth and real consolidation of itself as an international status centre for creative and digital industry, but it must remain vigilant to the fact that there are plenty of others looking to wrest business and status away from it. If it keeps the head down, puts away the swagger, fights for everything, the Mancunian creative industry can be a world-beater – never mind London, it can go on to be a major force on an international stage. But it is not really of a size or an attraction that it can relax. While other regions in the UK and across Europe want a piece of what the North West has, there is no room for complacency. 06MANCHESTER www.thedrum.com 03.SEP.14 THE DRUM TIME LOVES A HERO If there is one great thing we can say about the Manchester creative scene… it’s that there isn’t one thing to focus on. There are many. The Johnnie Walker House in South Korean capital Seoul created by Love Creatively speaking, ‘Manchester’ is dying. But, to misquote, I come not to bury, but to praise. There is no question that great work for major and emerging clients can be seen all around the city’s studios. You could make a case that some of the best creative companies to be found on the planet are here. You can tell it by the buzz, by the client roster, by the vibrant and varied quality. It is diverse. It’s no longer saying anything that marks it as provincial, regional or anything localised. It is not different from London, or anywhere else, it is different from other work in the Northern Quarter, or anywhere else in Greater Manchester… and it can compete on a global stage. The city boasts a growing list of companies – from branding to advertising, packaging to gaming, from TV production to media innovation – that deliver a product hallmarked with international standards, not a stamp of origin. But what is dying, or dead, is any sense of a Manchester style. That’s if there ever really was one. But there was a time, quite recently, when commentators on the city lazily described it by harking back to various moments of creative achievement rather than celebrating the range of production now. This is unacceptable today. Don’t take my word for it. Take the word of Ben Casey, co-founder of perhaps the most respected design shop, The Chase, now approaching 30 years standing and with international honours to show for pretty much every one of them. He says: “I don’t see it as a negative thing to question whether there is any kind of Manchester style. I see that Manchester has matured as a centre. The industry has and is changing radically, and now there is real choice. There are companies with many different styles and many with no specific style, but more known for their thinking.” He would put The Chase in that latter category, I suspect, because style tends to be temporary, while powerful thought and work discipline will last. “We have always been led by the brief and have not wanted to be known for any style. When we came here we chose to be based in Manchester because that approach was perhaps a bit different then – we had a different angle to other designers. Now there are lots of good designers, and lots of breakaways from good designers. It is much more competitive.” What The Chase helped start has helped give it a creative reputation of being not just good in Manchester, but good by any standards (with year after year of D&AD awards to show for it when up against the stiffest competition). No wonder it branched out down to London – it had a demonstrable record of achievement that was rare in MANCHESTER07 THE DRUM 03.SEP.14 www.thedrum.com supported by CheethamBell JWT’s social media campaign Yawnie for bed specialists Dreams “MANCHESTER HAS MATURED. THE INDUSTRY IS CHANGING RADICALLY AND THERE IS REAL CHOICE.” McCann Manchester’s TV campaign for Liverpool One the capital, for all its riches. For Casey though, there is a real sense that the highly disrupted market ensures no resting on laurels. Indeed, The Chase is just embarking on a major new step by incorporating a film business and looking to develop more into moving image. “The changes in media are forcing us to think about how we must evolve. We’re reassessing what we do. I think creative companies generally are going to become wider in what they do and less predictable.” However, while there may not be a Manchester style, there is concern that the industry is not moving fast enough to respond to the disruption of the market. Dave Palmer, founder and chief executive of Love, is building stories for brands all over, such as a recent project for Johnnie Walker in Seoul. But while his agency has grown into exciting new experiential areas, competing internationally, he is concerned that the mood in Manchester lacks ambition and is a little stuck. For him, it is not opening out to Casey’s route of being ‘less predictable’ and is instead in quite the opposite situation at times. “The Manchester creative Innovate, grow and collaborate at Manchester’s revolutionary digital hub, The Landing. thelanding.org.uk WILL YOUR AGENCY PASS THE DNA TEST? Enter the all new Drum Network Awards today Deadline 11th September 2014 www.thedrumnetworkawards.co.uk Sponsored by: Organised by: recommendedagencies.com DNA_halfpage_ad.indd 1 20/08/2014 13:39 MANCHESTER09 THE DRUM 03.SEP.14 www.thedrum.com supported by McCann Manchester spot for Aldi’s own-brand Champagne “MANCHESTER BEATS ITS BREAST AND IT SOUNDS LIKE THERE ARE SEVERAL TARZANS IN THE JUNGLE.” scene still seems to be stuck in silos – digital, regional advertising and design shops. Nothing feels that different from 10 years ago despite a massive shift in the way consumers interact with brands.” One area where Palmer is a little less agitated than some is when it comes to finding great talent. While many are concerned that more needs to be done to bring on the talent stream and keep it in the region, Palmer sees it in simpler competitive terms – if you do good work it attracts people to work with you. It’s why many people go to London, but for Love it is why it attracts people away from that path. “Talented people are attracted by global clients and a high standard of creative work, regardless of geography,” he says, but that’s something of a chicken-and-egg situation, as you can’t do the great work without great talent, but the talent won’t be attracted without the good work… For Palmer, being outside London can be a virtue when dealing with clients. “I’ve had major clients say it is a benefit we are in Manchester. They see, and experience us, as occupying different emotional territory. They believe our heads are in a somewhat different space than being in the London fray. We’re in a different box and the clients can sense it.” Love recently collaborated with a Singapore interiors agency on one of its experiential projects for Johnnie Walker and Palmer sees such international cross-cultural and cross-discipline links as both exciting and necessary developments, internationally and nationally. He remains concerned that more of the Manchester creative scene needs to open up to the opportunity or lose out to faster movers from elsewhere. However, nobody is saying they want to swim in the slow lane. To judge by the frequent visits to the awards table or other recognition by studios such as True North, Music, Mark, Creative Spark, Code Computerlove and others, there are many competing voices. There is not only a range of output across the media that is beyond any stylistic description, but underpinning them are different views on what work to do, what to sell, what claims to make – Manchester beats its breast and it sounds like there are several Tarzans in the jungle. For all Palmer’s provocative remarks, the leading ad agencies (McCann, Havas Lynx, CheethamBell JWT, TBWA, BJL, Refinery, et al) challenge any notion that they are sitting back and being conservative. The range of clients and the weight of the work is its own defence. But we have to wonder if something is lost, if something is dying, if not dead, about an old sense of the Manchester creative scene. The message now is that the best work could be from anywhere. It’s not just a Manchester issue, it is a question for the character of creative industry everywhere as it services increasingly large brands, or clients who aspire to compete with such large brands, where real locality has little or no place; where evidence of origin may be a disadvantage. The arrival of the BBC and ITV, with their big regional centres in MediaCityUK and their influence on commissioning only adds to this conundrum: they are not there to support localism, but to harness a workforce and its creative talent to create national and global products. In Manchester, it is hard – no, impossible – to tell the city’s output apart from anywhere else, including London. This says both that the city’s creative companies are highly competitive and also, perhaps, that they could be from anywhere. That may be a good thing for jobs and for the bottom line… but perhaps not for spirit of place. 10MANCHESTER www.thedrum.com 03.SEP.14 THE DRUM VOICES OF THE NORTH It’s been called England’s second city, but what’s in store for Manchester, and how can it compete with London for investment and talent? A cross-section of the city’s industry take a look. How has the agency scene in Manchester changed in the last five years? Sue Little, CEO, McCann Manchester If the recession has done one thing, it has driven much greater commercial focus, and I don’t just mean looking at the financials. It has driven better practice in client service, a desire to produce more effective work, and of course it has focused businesses to really question what they do. And this latter point has to be a great thing. Organisations that are challenging themselves, asking questions and not accepting the status quo are far more likely to have a future in the long-term. Nigel Papworth, managing director, Refinery It is probably much bigger than it was five years ago, in relative terms when compared to other areas. The growth in specialist digital has had a lot to do with this, but digital is now increasingly becoming part of an integrated offering. In fact, all areas of creative production are becoming more integrated. Motion graphics and video, which were once specialist services, we now do largely in-house, and the new digital publishing revolution will change much of the way consumers will view things. situation. There’s a common complaint about the standard of creative talent in all the regions, not just Manchester. It’s true that in the past there’s been an element of wooing London creatives who decide to relocate up north, often to start a family. However, the tide is turning. Talented people are attracted by global clients and a high-standard of creative work, regardless of geography. Just recently we hired a fantastic graduate from Cumbria who had done the rounds of the London agencies, had several offers, yet chose us over them because he doesn’t have to move down south to fulfil the same level of creative ambition. By focusing on producing the best work for the biggest brands, the talent will follow. Phil Rogerson, managing director, Madhouse The agency scene has changed immeasurably – there are no barriers to trade now so the geography issues don’t exist – it’s commonplace to hear that an agency has picked up an American account or another’s picked up a large German account. It’s great because it’s all about talent, creativity, thought process, planning and strategy, and not where the agency is or whether they’re a household name anymore. What does the industry need to do to nurture and attract creative talent emerging from Manchester? Dave Palmer, executive creative director and owner, Love We’ve found that producing good work for global clients attracts the best talent. And the better the talent, the higher the calibre of work and clients, so it’s a bit of a chicken-and-egg Above: BJL’s TV ad for Betfred, and below, for Swinton MANCHESTER11 THE DRUM 03.SEP.14 www.thedrum.com supported by Jill Fear, partnership manager, advertising and marketing communications, Creative Skillset The vibrant creative sector means new employment opportunities are now more visible, but industry still needs to foster close links with education to take full advantage of the best young local talent. The Greater Manchester City Action Group, made up of employers, training and education providers, Manchester LEP and the Greater Manchester Chamber of Commerce, collaborates to offer new solutions for the region. Creative Skillset’s expanding Trainee Finder Programme is matching young talent to the increased drama production taking place in the area and we are helping The Sharp Project and ITV to access government co-investment in training, through the Employer Ownership of Skills pilot (EOP ). Simon Vaughan, senior creative director, Amaze The industry should look at building on its established links with education, looking to create a benchmark for the region by offering a new type of citywide development scheme, for example, by establishing a unique ‘Manchester Creative Apprentice’ that sets a high bar for entry, but rewards with a higher standard of investment and opportunity for new talent. We should also look at low-cost ideas such as the ‘Open Studio’ days that ran in conjunction with Liverpool’s ‘Designival’ conference. It provides a great opportunity to open the doors to new talent, allowing them to experience first-hand the quality of agency life available in the city. Nicky Unsworth, CEO, BJL The educational infrastructure is well-known for being very strong and the colleges and universities in the region understand how to make the most of the potential benefits gained by industry and education working together. So I guess if you look to the next level, the way to retain, nurture and attract talent is to ensure businesses thrive and are there to provide career opportunities to support growing talent as well as focusing on a mentoring style of staff development. Nigel Papworth, managing director, Refinery The problem is there isn’t enough talent emerging fast enough in Manchester to feed the demand. This applies to all areas of creative, not just digital. The industry itself, through various organisations, is attempting to provide training and development, but much more outside investment is required to maintain the growth curve. We’ve had great success with the new junior recruits we’ve taken on and nurtured over the last two years and are looking for more. We’d just like a bigger pond to fish in. What’s the mood like in Manchester? Dave Palmer, executive creative director and owner, Love More Manchester agencies should be competing against the best, including each other, on global pitches, yet they aren’t. I think our agencies are very much on the back foot for two reasons: confidence and relevance. Manchester as a city is well regarded on a global level; the city’s music, its two global football brands and the BBC all help beef up the image of Manchester. Consequently, as Manchester agencies we should feel confident about where we’re from, not apologetic. Love occupies a distinct mental space in our clients’ minds to our London rivals, and that really helps to differentiate us. We need to believe that our geography is our advantage. I love living and working in Manchester. There’s a thriving creative industry that has the opportunity to move on, step up and become serious challengers to both London and global agencies. To do so, we need to adopt that Manchester swagger, believe in ourselves, work hard and show the rest of the world what we’re made of. Andy Cheetham, creative director, CheethamBell JWT The mood in Manchester is optimistic, like the rest of the country. There seems to be a good number of opportunities. However, the change that has taken place during the recession is that we are all having to do twice the work for half the revenue. It means working smarter, getting to an answer more quickly and being right first time 12MANCHESTER www.thedrum.com 03.SEP.14 THE DRUM Refinery for BAE Systems Refinery’s work for Manchester’s Arndale Shopping Centre BJL’s ‘Transformation Information’ for Metrolink (if possible). If you can do all of those, you have a chance of making a living, and if you’re making a living, you should be smiling. The Sharp Project provides a home to many digital entrepreneurs. What’s the importance of creative places for collaboration in the city? Nicky Unsworth, CEO, BJL The Sharp Project is not just about the physical space, it’s also about declaration of intent – that Manchester is prepared to put energy and budget into a space like this speaks volumes. Creative spaces like this allow small businesses to set up with minimum investment, to benefit from an ecosystem which provides them with a level of support and collaboration they may not otherwise get, and forms a basis for the next generation of businesses coming through. Peter Craven, Manchester IPA city head and managing partner, Madhouse Open source learning, sharing knowledge and collaboration is the only way that the Manchester creative community will continue to make great strides forward and if there are areas that incubate and nurture talent then that can only be good for the area. The Sharp Project is great for smaller start-up companies; and Spinningfields works well for those that are more established. Jon Corner, chief executive, The Landing I can’t really stress enough how important this is, on so many levels. On a cold business level it creates a noise and a focus for new commissioning; for investors it creates a watering hole where new talent and new ideas can be found. Even on a basic day-to-day working level it raises the bar for companies and their talented people – sometimes it’s only by working alongside people who are as good as or better than you do you manage to hone your own skills and methods. Where are we likely to see the most growth in the city? How has the agency scene changed? Nicky Unsworth, CEO, BJL Rather than being a specific sector, I think growth will come from certain types of business – businesses that have a clear proposition, can embrace change, are uncompromising in terms of delivering great outputs and have an ability to adapt and see positives from an ever-changing landscape. Jill Fear, partnership manager, advertising and marketing communications, Creative Skillset Digital media businesses are growing in number and the volume of work they handle but it is the expansion of TV drama production which really stands out, along with the post-production services that grow up around this creativity. The Sharp Project and The Space Project are the sites where these activities are really taking off. The North West receives less than half of the arts funding of London. Does Manchester need more investment? Jon Corner, chief executive, The Landing Arts funding, as opposed to equity investment funding, is traditionally under-resourced in the regions, not just Manchester, and the best arts organisations have had to become commercially sharp and effective to survive. There doesn’t seem to be a long-term solution to that on the horizon and the pressure for the arts may fall further on new ways of fundraising and private donations. But for creative and digital equity investment there are plenty of opportunities in Manchester – the challenge for GM is to create a better ‘conduit’ for investors to find and accelerate talent and IP. Sue Little, CEO, McCann Manchester For me it is all about where you focus funding. Many of the challenges faced by ourselves and our peers could be greatly alleviated by a concerted focus on marketing the region as a whole to people in the creative industry. Over the last year or so we’ve brought a growing number of people from London agencies and for many it is a case of once they’ve left, they’d never go back. KNOWLEDGE BANK13 THE DRUM 03.SEP.14 www.thedrum.com ADVERTISEMENT FEATURE THIS CONTENT WAS SUPPLIED AND PAID FOR BY IPA & CREATIVE SKILLSET :reshaping the UK economy It’s a pivotal time for the UK creative industries. Not only are they one of the most exciting and sought after career paths for young people; they are also one of the most significant to the future growth of the UK economy, and to the reputation of the UK globally. On 2 July 2014 the Creative Industries Council (CIC) launched a new industrial strategy for the UK Creativity Industries, to reinforce the UK’s position as a world leader, with ambitious plans for growth to 2020. View the strategy document here - http://www. thecreativeindustries.co.uk/resources/create-uk Specific programmes are being put in place: • access to finance • education and skills • infrastructure • intellectual property • international. The IPA and Creative Skillset are playing their part. IPA The IPA is leading a cross-sector partnership between government and industry to deliver a marketing portal for the creative industries, www.thecreativeindustries. co.uk. Representative organisations from fashion, music, games, film, television, design, craft, culture, advertising and technology are working with us to present a cohesive picture of the UK creative sector, and to promote collaboration, export and inward investment. We are always on the look-out for case studies and news stories of business success. The IPA is also taking an active role on behalf of its membership and the wider creative and digital community to strengthen industry links to schools and universities, with a particular focus on technology and digital. The Future of Talent is a core strand of the IPA agenda, actively marketing new job opportunities to a wider range of degree pathways and a broader cross section of the diverse undergraduate student community. The IPA Creative Pioneers Challenge www. creativepioneers.co.uk is a flagship recruitment programme, run in partnership with Metro, to provide open access to new apprenticeship opportunities for school leavers. In 2014 more than 50 businesses have signed up to offer 100 apprenticeship places in creative and digital media, digital marketing, advertising and marketing communications, and public relations. This is our first year in Manchester, and we have been delighted with the 15 apprenticeship opportunities provided by 12 different organisations, including C21, Republic of Media, One Marketing, Havas Lynx, Delineo, Creative England, Madhouse, BJL, TBWA, Access, MEC and our training partner, The White Room. IT PAYS £71.4 BILLION, TO BE PRECISE. IMAGE CREDIT: KARMARAMA. SOURCE: SEE WWW.THECREATIVEINDUSTRIES.CO.UK That’s the current value of the creative industries to the UK economy. It may not be the first thing that comes to mind when you’re watching The King’s Speech, reading Harry Potter, listening to Adele or gazing up at The Gherkin, but creativity is big business. The creative sector already supports 1.68 million UK jobs and it’s growing fast, almost 10% in 2012 alone. In fact, 1 in 12 new jobs in the UK is now found within the creative economy. Creative Skillset Find out more at thecreativeindustries.co.uk Creative Skillset plays a key role in delivering education and skills. Our work brings to life this vital strand within the CIC’s industrial partnership. Responding to the needs of employers, we are delivering interventions benefitting 25,000 people, growing world-class leaders and a talented and skilled workforce to keep thousands of Creative Industry organisations globally competitive. Creative Skillset enables advertising and marketing communications, TV, film, animation, games VFX, fashion and textiles, and publishing to channel coinvestment from the Department of Business Innovation and Skills (BIS), and the Department for Education (DfE), to where it is most needed. In sectors qualifying for corporation tax reliefs, skills development is stimulated through the Skills Investment Funds in order to meet production increases. Our work with the Government, through the Employer Ownership of Skills pilot, (EOP) supports entry and progression across our industries for individuals from all backgrounds, and strengthens the commitment to creativity within education. For young talent looking to enter the creative sector, we have established the “Tick” quality mark to accredit the most industry-relevant programmes for preparing young people. For potential apprentices, students and employers, it signposts the best training and education sources, from apprenticeships to degree courses. Creative Skillset has been directly involved in half of the 4200+ apprenticeships across the sector. Our Trainee Finder service is helping TV, film, animation, games, and VFX companies to recruit high quality trainees from our selected database and to claim back substantial portions of the training allowance paid to individuals. But it’s not just here that our creativity is making a difference. Many of our creative products and services are exported around the globe and play a key role in shaping our nation’s image abroad. The creative industries are increasingly part of what makes Britain great. Image Credit: Karmarama. Source: See www.thecreativeindustries.co.uk ABOUT THE IPA • The IPA is the UK’s leading professional institute and trade association • Close to 300 agencies in advertising, creative content, digital marketing, and media are in membership • It operates in the city clusters of Belfast, Birmingham, Brighton, Bristol, Cardiff, Edinburgh, Glasgow, London, Manchester and Newcastle • IPA agencies create UK jobs for over 1,000 graduates and school leavers each year • 62% of IPA member agencies have international offices Source: IPA Census For membership enquiries contact tom@ipa.co.uk WHO CAN HELP AT CREATIVE SKILLSET • Training Network Manager Helen Dobson helend@creativeskillset.org • Industry Partnerships Manager (North) Erica Clarke ericac@creativeskillset.org • UK Advertising & Marketing Communications Jill Fear jillf@creativeskillset.org • Interested in contributing to the Skills Investment Funds? Fergal McBride fergalm@creativeskillset.org • Tick accreditation for your educational programme? qualityteam@creativeskillset.org • For Trainee Finder information Caroline Wijnbladh carolinew@creativeskillset.org IPA & CREATIVE SKILLSET Tel: Email: Web: Twitter: +44 (0)207 201 8253 janet@ipa.co.uk www.ipa.co.uk @IPA_Updates Tel: Email: Web: Twitter: +44 (0)20 7713 9807 jillf@creativeskillset.org www.creativeskillset.org @SkillsetSSC Janet Hull IPA Jill Fear Creative Skillset 14KNOWLEDGE BANK www.thedrum.com 03.SEP.14 THE DRUM ADVERTISEMENT FEATURE THIS CONTENT WAS SUPPLIED AND PAID FOR BY APADMI Apadmi industry insights: Ensuring your app is a success Recent research shows that over 90% of apps are abandoned within a year. But clearly, some do make it through to become indispensable to a decent number of users…and a few become global sensations. As the UK’s leading app developer, Apadmi has seen many of the apps it has developed join the million+ downloads club, the BBC iPlayer Radio app is a great example. Whether you’re a large brand or aspiring start up, Apadmi understands the problem and has teamed up with its digital marketing partner, PushON, to create a comprehensive list of some of the best ways to ensure your app is a success. From ensuring your app is intuitively designed and robustly developed, to maximising your app’s coverage, the full 8000-word report (http://www.apadmi.com/ successful-apps-guide/) takes you through every stage of the process and gives sage advice from many key industry insiders. Here’s a digest of some of the report’s key points: 1. Develop an exceptional app It all starts at the drawing board. Without a quality app, no matter how much marketing and promotion is done, engagement will be poor. App stickiness is key and this can usually be achieved if an app is developed with a well-defined purpose front of mind (don’t just develop an app for app’s sake!) It’s better that your app does one thing well than lots of things badly and the app’s functionality should be housed within a simple yet intuitive and engaging UI. 2. Plan and optimise As a motivational guru might say, “one does not plan to fail, one fails to plan”. Planning should begin early in the app development process - consider naming your app appropriately, testing thoroughly so that bad feedback is avoided, conducting extensive competitor analyses, along with optimising the app for different geographical markets and monitoring for new OS releases or devices. Ensure time is also spent optimising your app within different app stores. Showing up in the top 10 results in a search isn’t luck – it’s a mix of keyword optimisation, positive reviews, downloads and links from external websites (amongst many other factors). Think laterally about your app’s category; a time-tracking app is also a business app or a productivity app. Ensure keywords are included within your app’s title and measures are taken to prevent negative reviews; make it easy for users to seek help, respond quickly to queries and pay attention to any related support forums. 3. Gain coverage and maximise exposure Build user profiles of your target audience – what websites do they go on and what publications do they read? These may be great places to advertise, whether that be in a paid or reciprocal way. Approach key journalists and bloggers and focus attention on getting your app featured within the various app stores. An excellent way to do this is by integrating your app with something that phone manufacturers, service providers or Google or Apple may want to promote such as NFC, iCloud or fingerprint scanners. Developing apps can be an intricate process and ensuring they are a success takes time, strategic thought and expert guidance. Done well, apps can improve brand advocacy and engagement and even become empires in their own right. APADMI extraordinary mobile experiences Tel: Email: Web: Twitter: 0161 850 1300 info@apadmi.com www.apadmi.com @apadmi Hannah Pym Marketing Manager Apadmi JOBS r e t s e h c n a in M Got any vacancies that need filling? The Drum website received 826,000 unique visits last month. The Drum Jobs board attracts its second highest number of candidates from Manchester. That’s an awful lot of candidates that could be applying for your jobs. Visit www.thedrum.com/jobs to post your job roles. The Creative Out of Home Awards in Association with OMC are now accepting entries for 2014. These awards recognise excellence in Out of Home advertising with categories covering all aspects including 6,4 or Smaller Sheet Poster, Transport, Special Build and Spectacular. There are also craft categories like Art Direction and Use of Photography. ENTER NOW AT www.creativeoutofhomeawards.com DEADLINE Friday 5th September 2014 at 5pm Headline Partner: Sponsored by: Organised by: recommendedagencies.com