STUDY GUIDE
REAL ESTATE MANAGEMENT
EUROPEAN CHALLENGE
IN REAL ESTATE
ACADEMIC YEAR 2012-2013
1st and 2nd SEMESTER
Contents
1.
Contact information ___________________________________________________________ 2
2.
Facilities Hanze University Groningen ____________________________________________ 3
2.1
Location Marie KamphuisBorg _______________________________________________ 3
2.2
Other facilities ____________________________________________________________ 3
3.
Planning ____________________________________________________________________ 4
4.
Description semester and related educational units_________________________________ 5
Academic year 2012-2013
1
1.
Contact information
Hanze University Groningen
School of Business Management (Instituut voor Bedrijfskunde)
Real Estate Management (Vastgoed & Makelaardij/V&M)
Zernikeplein 23
9747 AS Groningen
Tel. (050) 595 2100
Fax (050) 595 2199
Frontoffice School of Business Management
Educational support (Frontoffice)
Opening hours: Monday to Friday 8.30 -16.30 hrs
Location: 2nd floor
International coordinator Real Estate Management
Mrs. Frea Moller-Kuipers (KUFR)
Email: f.l.i.moller-kuipers@pl.hanze.nl
Work Phone: (050) 595 2134
Office Location: Marie KamphuisBorg, A2.10
Educational support Real Estate Management
Ms. Vivi Bolhuis (BOIV)
Email: i.v.bolhuis@pl.hanze.nl
Work Phone (050) 595 3129
Office Location: Marie KamphuisBorg, A2.04
Academic year 2012-2013
2
2.
Facilities Hanze University Groningen
2.1
Location Marie KamphuisBorg
Opening hours
The location Marie KamphuisBorg is opened Monday to Friday from 8.00 hrs until at least 18.00 hrs.
A few days per week the building will be opened until later in the evening. For more information contact
the reception near the entrance of the building.
Student Administration (STAD)
You can contact the student administration for registration, student card, change of address, completion
of official forms. You can visit STAD in Zernikeplein 11 room A0.39 (ground floor) or
call: (050) 595 3285.
Service Point
You can contact the Service Point at the reception desk (near the entrance of the building) with
questions, remarks, complaints in relation to the facilities at the Marie KamphuisBorg building.
Tel. (050) 595 3200.
Shop
The shop is located on the ground floor, which sells study materials and binds reports. The shop offers
you reprographic services as well. Opening hours: Monday to Friday from 8.30 hrs until 16.00 hrs.
Audio-visual services
Audio-visual services is located in room G0.06 (ground floor). Here you can borrow audio-visual
equipment by submitting your student card.
Canteen
On the ground floor you will find the canteen. Here you can buy sandwiches, snacks, drinks and
sometimes even a hot meal.
Notebooks and computers
There are a lot of computer facilities in our school, and in addition there are numerous plug-in points for
notebooks, providing you with access to the internet and the Electronic Learning Environment (HELO).
In the location Marie KamphuisBorg there is a wireless network available. Contact the ICT Helpdesk for
access to the wireless network with your laptop or for other questions.
Location Helpdesk: Zernikeplein 11 groundfloor. Tel. (050) 595 4566.
2.2
Other facilities
Hanze Electronic Learning Environment (HELO)
This is the combined name for all electronic applications offered via internet by Hanze University
Groningen. The internet address is: www.helo.hanze.nl. You will use HELO very often during your stay
in Groningen. You will find all kinds of information about your studies and facilities of the Hanze
University on Blackboard. You have access to your email via Outlook Web Access (OWA). You can use
Progress to check your study results. For questions about HELO and other ICT facilities contact the ICT
Helpdesk, Tel. (050) 595 4566.
International Student Office (ISO)
The international Student Office provides information about practical matters such as accommodation,
grants, and visas. The ISO is located at Zernikeplein 11, room A1.05, phone: (050) 595 4032.
Hanze Media Centre Zernike (HanzeMediatheek – Zernikeplein 7)
Hanze Media Centre's collections include: specialist literature, reference books, pamphlets, magazines
and newspapers, audio and videotapes, software, information on CD-rom, placement reports and theses
of the various areas of study.
Academic year 2012-2013
3
Opening hours HanzeMediatheek:
Monday
09.00 – 20.00 hrs
Tuesday
09.00 – 20.00 hrs
Wednesday
09.00 – 18.00 hrs
Thursday
09.00 – 20.00 hrs
Friday
09.00 – 17.00 hrs
Saturday
09.30 – 16.30 hrs
Sports
ACLO is the student sports association operating under the auspices of both Hanze University
Groningen and the University of Groningen. ACLO offers the students and staff a wide range of extracurricular sports activities. Students and staff can obtain an ACLO-card, which is a kind of passport to
the various sports facilities. www.aclosport.nl
Address:
Blauwborgje 16
9747 AC Groningen
Tel: (050) 3634641
3.
Planning
Timetabel lectures:
1
08.30 09.30 hrs
2
09.30 10.30 hrs
3
10.30 11.30 hrs
4
11.30 12.30 hrs
5
12.30 13.30 hrs
6
13.30 14.30 hrs
7
14.30 15.30 hrs
8
15.30 16.30 hrs
9
16.30 17.30 hrs
10
17.30 18.30 hrs
4.
Books
Where to buy your books? At the Zernikecampus:
Selexyz-shop
Zernikeplein 11
9747 AS GRONINGEN
tel. 050 311 11 18
http://www.selexyz.nl/
e-mail: zernike.scholtens@selexyz.nl
In the city centre of Groningen:
Selexyz-shop
Guldenstraat 20
9712 CE GRONINGEN
tel. 050 317 25 00
e-mail: klantenservice.scholtens@selexyz.nl
Ask fellow students for copy of books shops located in the city center
Academic year 2012-2013
4
4.
Description semester and related educational units
Field Name
Description
English title
European Challenge in Real Estate
Academic year
2012 – 2013
Year of study
3
Period
1/2 and 3/4
Group aimed at
The project is compulsory for students of the Real Estate department of the school of
Business Management and is open to exchange students and as a minor
Prerequisites
Students have to be admitted to the Real Estate Management programme
Real Estate
Management
Competences
C1: Real estate research and concept development
C4: Real estate management and exploitation
C5: Real estate brokerage and services
C6: Real estate renovation and redevelopment
C7: Real estate investment and advising
C8: Real estate valuation
C9: Social and communicative competencies (inter-personal)
C10: Self-regulating competence (inter-personal)
Content
In an increasingly global world real estate markets no longer operate on a national basis
only. A broad international orientation is required from professionals working in real estate
to meet the expectations of future employers and clients. It is with this goal in mind that
the real estate department of Hanze University Groningen has developed an international
semester in Real Estate Management. The program is in English and is centered round
the project The European Challenge. Knowledge and skills required in the project are
obtained and developed through classes and skills training sessions in a variety of
subject areas.1 The course includes excursions, seminars and lectures from guest
lecturers from all over the world and by the end of the semester students will have
reached a level in knowledge and skills that will enable them to operate as a professional
in an international context.
Related educational
units (EUs)
1
Name EU
Progress code
English for Real Estate Consulting
VMVH8AEN
(2 ects)
Cultures and Organizations
VMVH1CUO1 + VMVH1CUO2
(3 ects)
Business Strategy
VMVH0BUS1+ VMVH0BUS2
(3 ects)
Economic Geography
VMVH0ECG1 + VMVH0ECG2
(3 ects)
Sales
VMVH0SAL
(1 ec)
Office Concepts
VMVH9OFC
(3 ects)
Real Estate Quality
VMVH0REQ
(3 ects)
Business Case Analysis
VMVH0BCA
(2 ects)
Language Coaching
VMVH1ECH3
(1 ec)
Consulting Skills
VMVH1ECH2
(1 ec)
European Challenge 2
VMVH1ECH1
(8 ects)
See: Semester outline in appendix 1
Academic year 2012-2013
5
Field name
Description
English title
ENGLISH FOR REAL ESTATE CONSULTING
Code
VMVH8AEN
Year of study
3
Period
1 and 3
Academic year
2012 – 2013
Study load
2 ECs
Competencies
C9: Social and communicative competencies (inter-personal)
Group aimed at
Compulsory for students of the Real Estate department of the school of Business
Management and is open to exchange students
Prerequisites
Students have to be admitted to the Real Estate Management programme.
Level
Advanced
Content
The course aims to develop the language skills the student needs for his/ her work in the
EC Project and, more generally, to communicate effectively in an international real estate
business environment.
Attention will be paid to report writing skills, presentation skills, conversational skills,
meeting skills and the language structures, vocabulary and pronunciation necessary for a
good command of these skills.
The student will study and practice the language of sales and consulting, write brief reports,
such as a report on a meeting, study and practice how to give a successful presentation
and how to hold a meeting.
Throughout the course the student’s work will be assessed at regular moments, thus
enabling the teacher to monitor the student’s progress and to direct the student to additional
support material when necessary.
Input for the work students do during the course are the student’s activities within the EC
project, and EC project reading matter, so that there is a strong link between the course and
the EC project.
Type of course
Action Learning, Assignment, Practical / skill training
Assessment type(s)
- Assignments, oral exam and written test
Codes
VMVH8AEN
Study material
Reader: “English for Real Estate Consulting” (available on Blackboard)
+ Blackboard material
Language
English
Details
For more information look at Blackboard
Contact
Mrs. Fenna Schrage or Mrs. Agnes Trooster
Academic year 2012-2013
EC
2
6
Field name
Description
English title
CULTURES AND ORGANIZATIONS
Code
VMVH1CUO1 and VMVH1CUO2
Year of study
3
Period
1 and 3
Academic year
2012 – 2013
Study load
3 ECs
Competencies
C1: Real estate research and concept development
C9: Social and communicative competencies (inter-personal)
C10: Self-regulating competence (intra-personal)
Group aimed at
Compulsory for students of the Real Estate department of the school of Business
Management and is open to exchange students
Prerequisites
A sufficient command of English (written and spoken) is required
Level
Intermediate
Content
Students acquire knowledge of the different national cultural value patterns that influence the behaviour
of people (thinking, feeling, acting) of different countries in the world. Students are able to recognize
and analyze clustered sets of value patterns and opinions based on these value patterns, especially in
relationship to organizations, management and policy making;
Students are able to apply the so-called Onion Model, by which countries, organizations and institutions
can be characterized.
Students are able to apply the so-called Five Dimensions of National Cultures (a.o. Hofstede) in their
analysis to define differences in national cultures, i.e.
1) The Power Distance Index
2) The Individualism Index
3) The Masculinity Index
4) The Uncertainty Avoidance Index
5) The Long Term Orientation Index
Students learn how to use a set of (theoretical) tools to cross the borders of their own cultural
background and how those tools can be applied in an internationally orientated environment, in order to
act and communicate properly and professionally.
The course Cultures and Organizations is part of the International Semester of the V&M Bachelor
Degree. During the semesters 3.1 and 3.2. students will apply the tools and instruments acquired in the
course immediately in the European Challenge Project.
Type of course
Assignment, Lecture/seminars and Problem based learning (PBL)
Codes
VMVH1CUO1
VMVH1CUO2
Assessment type(s)
- Written exam
- Portfolio assessment
EC
2
1
Literature / study materials
Title
Author
Cultures and
G. Hofstede
Organizations,
Software of the Mind
ISBN/ code school
Remarks
9780071439596
2
Language
English
Details
For more information look at Blackboard
Contact
Ms. Joke Terlaak Poot or Mrs. Agnes Trooster
Academic year 2012-2013
nd
edition, 2005
7
Field name
Description
English title
BUSINESS STRATEGY
Code
VMVH0BUS1+ VMVH0BUS2
Year of study
3
Period
1 and 3
Academic year
2012 – 2013
Study load
3 ECs
Competencies
C1: Real estate research and concept development
C5: Real estate brokerage and services
C9: Social and communicative competencies (inter-personal)
Group aimed at
Compulsory for students of the Real Estate department of the school of Business
Management and is open to exchange students
Prerequisites
Students have to be admitted to the Real Estate Management programme.
Level
Intermediate
Content
Business to Business Marketing bridges the gap between marketing and information system
concepts, within the context of interorganisational relationships.
Program
An Introduction to Business Strategy
Introduction to Business Information Systems
B2B Marketing Management
B2B Market Segmentation and Positioning
Building Value - Business Products and Pricing
Organisational Buying Behaviour
Interorganisational Relationships Aims and Objectives
Marketing Channels And Networks
Marketing Channels
Channel Organisation, Structures and Networks
Business Strategy Issues
Business Strategy Communications
B2B Marketing Communications Strategy
The Tools of B2B Marketing Communications
Personal Selling and Key Account Management
Type of course
Lecture / seminars
Code
VMVH0BUS1
VMVH0BUS2
Assessment type(s)
- Written exam
- Assignment
EC
2
1
Literature / study materials
Title
Author
ISBN/ code school
Remarks
The Marketing Plan
handboek
M. Burk Wood
9780135136287
3 edition
Management consulting
P. Wickham
9780273711841
3 edition
Language
English
Details
For more information look at Blackboard
Contact
Mr. Léon van Rijn
Academic year 2012-2013
st
st
8
Field name
Description
English title
ECONOMIC GEOGRAPHY
Code
VMVH0ECG1 en VMVH0ECG2
Year of study
3
Period
1 and 3
Academic year
2012 – 2013
Study load
3 ECs
Competencies
C1: Real estate research and concept development
C7: Real estate economics and investment
Group aimed at
Compulsory for students of the Real Estate department of the school of Business
Management and is open to exchange students
Prerequisites
Students have to be admitted to the Real Estate Management programme.
Level
Intermediate
Content
"Economic geography" examines economics as applied to property. It shows how economic
analysis can be applied to economic problems associated with land and explores ways in
which the allocation of land resources can be improved.
The course in land and property economics by subject
Economic Efficiency Through the Price System
Characteristics of the Real Property Market
Functions of the Real Property Market
The Pricing of Land and Land Resources
Investment in Real Property
Finance for Development
The Impact of Finance on the Commercial Property Market
The Economics of Planning Controls
Land Use and Land Values
The Pattern of Urban Land Use
The Growth of Urban Areas
Housing
The Impact of Government Macro Policy on Land and Property Resources
Economic Theory and Public Finance
The Incidence of Taxation on Land Resources
Property and the EU
Type of course
Lecture
Codes
VMVH0ECG1 en
VMVH0ECG2
Assessment type(s)
-
Written exam
Assignment
EC
2
1
Literature / study materials
Title
Author
ISBN/ code school
remarks
Urban Land Economics
Jack Harvey, Ernie Jowsey
9781403900012
6th Edition
Language
English
Details
For more information look at Blackboard
Contact
Mr. Erik Schutte
Academic year 2012-2013
9
Field name
Description
English title
SALES
Code
VMVH0SAL
Year of study
3
Period
2 and 4
Academic year
2012 – 2013
Study load
1 EC
Competencies
C9: Social and communicative competencies (inter-personal)
C10: Self-regulating competence (intra-personal)
Group aimed at
Compulsory for students of the Real Estate Department of the school of Business
Management and is open to exchange students.
Prerequisites
Students have to be admitted to the Real Estate management programme
Level
Intermediate
Content
This course is a workshop in sales training: how to build a long term relationship with your
client. Your personal skills, creativity and ideas are your input in this workshop. You will do
several assignments, such as talks with your clients, letters to your client, presentations to
your client, etc.
Type of course
Practical / skill training
Assessment type(s)
Training
Literature
None
Language
English
Details
For more information look at blackboard.
Contact
Mr. Léon van Rijn
Academic year 2012-2013
Codes
VMVH0SAL
EC
1
10
Field name
Description
English title
OFFICE CONCEPTS
Code
VMVH9OFC
Year of study
3
Period
2 and 4
Academic year
2012 – 2013
Study load
3 ECs
Competencies
C1: Real Estate research and concept development
C5: Real Estate Consultancy and Services
Group aimed at
Compulsory for students of the Real Estate department of the school of Business
Management and is open to exchange students
Prerequisites
Students have to be admitted to the Real Estate Management programme.
Level
Intermediate
Content
Most modern offices are very different form the older ones, because the nature of office
work is changing rapidly. Organizations have to make a lot of fundamental choices, when
they are facing relocation or renovation. This course covers the development and
implementation of tailor-made office concepts, using general models. Main subjects are:
o Translation of strategic goals into design criteria
o Analysis of work styles and work processes
o Development of a space plan
o Development of guidelines for behavior
o Implementation of a new office concept
Type of course
Seminars / workshops, site visit
Assessment type(s)
Written exam
Codes
EC
VMVH9OFC
3
Literature / study materials
Title
Author
ISBN/ code school
Remarks
Reader and/or
material on Blackboard
Language
English
Details
For more information look at Blackboard
Contact
Mr. J.G. Hoendervanger
Academic year 2012-2013
11
Field name
Description
English title
REAL ESTATE QUALITY
Code
VMVH0REQ
Year of study
3
Period
2 and 4
Academic year
2012 – 2013
Study load
3 ECs
Competencies
C4: Real Estate Management and Exploitation
C5: Real Estate Consultancy an Services
Group aimed at
Compulsory for students of the Real Estate department of the school of Business
Management and is open to exchange students
Prerequisites
Students have to be admitted to the Real Estate Management programme.
Level
Intermediate
Content
This class is aimed to provide an introduction on the quality of office buildings. To be able to
advise clients about the achievements of offices, the student in the role of consultant has to
understand the way the building as such and its parts, like the main structure or the comfort
installations contribute to the functioning of the client, the future user. Of course the rented
area should be sufficient, but so is the free span for flexibility reasons and the strength of
the floors for the archives. So are also the acoustic quality of the ceilings for a quit working
atmosphere and optimal flexibility of the separation walls. So offices have many qualities
that are decisive for the satisfaction of the future user, the client. The student as a
consultant must be able to survey, analyse and compare buildings objectively and in a
transparent manner to serve the needs and wishes of the future user or the owner. Methods
of surveying, analysing and determination of the quality of office building are provided,
surveying will be practiced.
Type of course
Lecture / seminars and tutorials
Assessment type(s)
- Written exam
- Assignment and professional product
Codes
VMVH0REQ
EC
3
Literature / study materials
Title
Author
ISBN/ code school
Comp. or rec.
Assessing Building
Performances
Wolfgang F.E. Preiser and
Jacqueline C. Vischer
0 7506 6174 7
compulsory
Tall Buildings
Ziona Strelitz
1 85946 168 9
recommended
remarks
Reader
Language
English
Details
For more information look at Blackboard
Contact
Mr. Geert Wierenga
Academic year 2012-2013
12
Field name
Description
English title
BUSINESS CASE ANALYSIS
Code
VMVH0BCA
Year of study
3
Period
2 and 4
Academic year
2012 – 2013
Study load
2 ECTS
Competencies
Group aimed at
Compulsory for students of the Real Estate Department of the school of Business
Management and is open to exchange students.
Prerequisites
Students have to be admitted to the Real Estate management programme
Level
Intermediate
Content
In this course you will learn calculation techniques to determine the investment value and
the residual value of real estate, both in the field of residential and commercial property.
Beside that you will learn how to work with Excel; to get more information about the RICS
and also use the RICS standards by making a complete Business Analysis report. Before
making this Report you will visit a commercial property so that you are able to fill in the
standard RICS report.
Type of course
Project learning
Assessment type(s)
Computer exam and assignments
Codes
VMVH0BCA
EC
2
Literature
Language
English
Details
For more information look at blackboard.
Contact
Academic year 2012-2013
13
Field name
Description
English title
LANGUAGE COACHING
Code
VMVH1ECH3
Year of study
3
Period
2 and 4
Academic year
2012 – 2013
Study load
1 EC
Competencies
Group aimed at
Compulsory for students of the Real Estate Department of the school of Business
Management and is open to exchange students.
Prerequisites
Students have to be admitted to the Real Estate management programme
Level
Intermediate
Content
As all communication in the project with the foreign client is in English, foreign language
skills are further improved.
Type of course
Project learning
Assessment type(s)
Assignments English Participation / attendance
Codes
VMVH1ECH3
EC
1
Literature
Language
English
Details
For more information look at blackboard.
Contact
Mrs. Schrage and Mrs. Trooster
Academic year 2012-2013
14
Field name
Description
English title
CONSULTING SKILLS
Code
VMVH1ECH2
Year of study
3
Period
2 and 4
Academic year
2012 – 2013
Study load
1 EC
Competencies
C9: Social and communicative competencies (inter-personal)
C10:
Self-regulating competence (intra-personal)
Group aimed at
Compulsory for students of the Real Estate Department of the school of Business
Management and is open to exchange students.
Prerequisites
Students have to be admitted to the Real Estate management programme
Level
Intermediate
Content
Your personal skills, creativity and ideas are your input in this course.
Type of course
Seminars / workshops
Assessment type(s)
Training
Codes
VMVH1ECH2
EC
1
Literature
Language
English
Details
For more information look at blackboard.
Contact
Academic year 2012-2013
15
Field name
Description
English title
EUROPEAN CHALLENGE 2
Code
VMVH1ECH1
Year of study
3
Period
2 and 4
Academic year
2012 – 2013
Study load
8 ECs
Competencies
C1 Real Estate research and concept development
C4 Real Estate management and exploitation
C5 Real Estate intermediary services
C6 Real Estate renovation and redevelopment
C7 Real Estate investment and advising
C8 Real Estate valuation
C9 Social and communicative competencies (intra-personal)
C10 Self-regulating competence (intra-personal)
Group aimed at
Compulsory for students of the Real Estate department of the school of Business
Management and is open to exchange students
Prerequisites
Students should be admitted to the main phase programme of the Real Estate department.
Level
Intermediate
Content
Students act in an international context as a real estate professional. They develop tailormade advice for an American company that wants to concentrate its European activities in a
new headquarters in a major European city. Students develop consultancy skills , build an
effective relationship with the client, investigate and understand the specific business goals
and requirements of their client and take effective initiatives to direct the consulting process.
As professional consultants they advise about relocation, office design and corporate real
estate management. They write a building appraisal and advise about an office-concept that
helps the client meet their long term goals. In the process intercultural skills are developed.
As all communication with the foreign client is in English, foreign language skills are further
improved.
Type of course
Project learning
Codes
VMVH1ECH1
Assessment type(s)
•Project (period 2 and 4)
EC
8
Literature / study materials
Title
Author
ISBN/ code school
Remarks
The European
Office
J. van Meel
9064503826
published in 2000
Language
English
Details
For more information look at Blackboard
Contact
Mr. Jan Gerard Hoendervanger
Academic year 2012-2013
16