READY YOUR ENTERPRISE FOR MOBILITY ROLL-OUT MOTOROLA APPLICATION DESIGN AND PORTING SERVICES THE CHALLENGE TECHNOLOGY IN FLUX. MOBILE APPLICATIONS IN AN UPSURGE. WHICH ROLL-OUT PATH TO PURSUE? Mobile applications or apps are triggering a technological shift that enterprises can no longer ignore. If you’re trying to stay competitive, you can’t coordinate, collaborate, sell and serve customers without mobile apps. Despite the plethora of smart devices in the workplace, only four percent of companies have developed mobile apps internally to help them with their business processes.1 You realize technology is dynamic. User expectations aren’t static. And consumer devices and enterprise operating systems are rising and declining. You know your enterprise needs new devices, but the decision may seem so monumental, it can be paralyzing. As technology, users and markets hurtle forward, you may be wondering which platform and which path to pursue. How do you ready your enterprise for mobility roll-out? Shift your thinking to a strategic mindset that prepares you for software migration? 4% of companies have mobile apps for supply chain management, logistics, purchasing, maintenance, service or sales support. 100% of companies believe at least half of the businesses in their industry will have mobile apps within two years. THE SOLUTION MOTOROLA PROFESSIONAL SERVICES We know the proliferation of operating systems and business applications can be confusing. That’s why we’ll help you navigate through the complexity and move ahead confidently to make the right choice of platforms, operating systems, applications and devices for your enterprise. For over 85 years, we’ve provided strategic expertise, innovative solutions and a full spectrum of services to help customers around the world reduce risk, avoid unplanned expenses and make shrewd mobility roll-out decisions for the long term. Motorola Professional Services bring together worldwide resources, renowned industry experts, world-class partners and a legacy of investment, accountability, processes and powerful outcomes with enterprises in virtually every sector and every part of the world. EVALUATE THE BIG PICTURE BEFORE YOU CHOOSE A PATH Before you make a decision about devices or mobile apps, we believe it is wise to assess your overall business environment and underlying software strategy. Our team of experts are well-versed in all aspects of planned mobility. They can evaluate your devices, applications and infrastructure, reveal any gaps in security, recommend opportunities to optimize performance and improve your return on investment (ROI). Motorola has the expertise and processes to put you on the right path – and move you forward from software strategy to mobility roll-out. ENSURE MOBILE APPLICATIONS INTEGRATE AND MIGRATE SEAMLESSLY When you are ready to integrate a new technology, we’ll make sure your existing applications move seamlessly to new devices. You’ll experience uninterrupted service and the same level of quality and availability as before. We’ll also work with you to develop and optimize mobile apps so you keep pace with change and combat obsolescence. Our RhoMobile Suite empowers you to use your applications simultaneously on any number of different devices – including the enterprise-class ones you buy and those your people bring from home. This powerful set of development tools helps you mobilize workers, no matter what technology is in their hands. Scalable and purpose-built, RhoMobile enables developers to create, integrate, host and manage applications that work across virtually any platform on consumer and enterprise devices. ENGAGE OUR EXPERTISE IN ALL AREAS OF YOUR MOBILITY ECOSYSTEM We’ll help you accelerate a mobility roll-out while you future-proof your technology with a range of services that include ROI-based mobility strategy; software strategy and planning; porting existing applications; design, testing and development of new applications to leverage emerging technologies; and recommendations and deployment of new devices. “We chose Motorola Solutions because they did not turn up to sell us handheld devices. They provided us with a total solution.” Richard Stead, Executive Chairman, Yodel, a leading parcel delivery company in the U.K. 87% of CIOs say their employees want more access to data and apps on devices. They estimate a 36% increase in productivity will result from mobilizing key applications.2 THE BENEFITS CONCENTRATE YOUR RESOURCES ON OPERATIONAL RESULTS Our Professional Services team can help you accelerate your mobility technology ROI to improve your operational efficiency and differentiate your enterprise in the market. We have the vetted, valuable experience to address your complex challenges – from business processes to operating systems to mobile apps and devices. You’ll minimize risk in changing technologies at the same time you maximize your workforce’s engagement with your customers. Rather than expending unnecessary time and capital on operational processes, you can focus energy and resources on operational results. When you tap into Motorola Professional Services, you draw on a deep reservoir of expertise and authenticated processes for your entire mobility ecosystem. LEADING HOME IMPROVEMENT COMPANY IN NORTH AMERICA CHALLENGE: Increase associate time with customer by 20%, mobilize desk applications for better productivity and communicate across multiple device types SOLUTION: Motorola MC40 handheld mobile computers for managers and department heads; compact VoWLAN devices for associates; full voice and data connectivity to each other and retailer’s database RESULTS: Improved responsiveness to customers, reduced abandoned customer calls, enhanced service and increased productivity of managers and associates ICONIC DEPARTMENT STORE IN AUSTRALIA CHALLENGE: Expand customer base and increase loyalty by revamping point of sale and personalizing the customer experience through mobile apps SOLUTION: Initiated an operational pilot “Guest Wi-Fi” to promote Connected Shopper and built an infrastructure to capture account movement within the store through emails and analytics RESULTS: Redefined the customer experience, mobilized in-store staff and increased productivity through VoWLAN SOURCES 1. “Mobile Apps Will Transform All Business Processes – Is Your Business Ready?”, Burrus Research, December 12, 2013 2. “Mobile App Rollouts Stymied by Security, Costs Complexity: Study”, eweek.com, July 31, 2013 To find out how to ready your enterprise for mobility roll-out, visit motorolasolutions.com/plan. 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