Ready Your Enterprise for Mobility Roll-out

READY YOUR
ENTERPRISE
FOR MOBILITY
ROLL-OUT
MOTOROLA APPLICATION DESIGN AND PORTING SERVICES
THE CHALLENGE
TECHNOLOGY IN FLUX. MOBILE APPLICATIONS IN AN UPSURGE.
WHICH ROLL-OUT PATH TO PURSUE?
Mobile applications or apps are triggering a technological shift that enterprises can no longer ignore. If you’re
trying to stay competitive, you can’t coordinate, collaborate, sell and serve customers without mobile apps.
Despite the plethora of smart devices in the workplace, only four percent of companies have developed mobile
apps internally to help them with their business processes.1
You realize technology is dynamic. User expectations aren’t static. And consumer devices and enterprise operating systems
are rising and declining. You know your enterprise needs new devices, but the decision may seem so monumental, it can be
paralyzing. As technology, users and markets hurtle forward, you may be wondering which platform and which path to pursue.
How do you ready your enterprise for mobility roll-out? Shift your thinking to a strategic mindset that prepares you for
software migration?
4% of companies have mobile apps for supply chain management, logistics,
purchasing, maintenance, service or sales support.
100% of companies believe at least half of the businesses in their industry will have
mobile apps within two years.
THE SOLUTION
MOTOROLA PROFESSIONAL SERVICES
We know the proliferation of operating systems and business applications can be confusing. That’s why
we’ll help you navigate through the complexity and move ahead confidently to make the right choice of
platforms, operating systems, applications and devices for your enterprise.
For over 85 years, we’ve provided strategic expertise, innovative solutions and a full spectrum of services to help customers
around the world reduce risk, avoid unplanned expenses and make shrewd mobility roll-out decisions for the long term.
Motorola Professional Services bring together worldwide resources, renowned industry experts, world-class partners and a legacy of
investment, accountability, processes and powerful outcomes with enterprises in virtually every sector and every part of the world.
EVALUATE THE BIG PICTURE BEFORE YOU
CHOOSE A PATH
Before you make a decision about devices or mobile apps, we believe it is wise to
assess your overall business environment and underlying software strategy. Our team
of experts are well-versed in all aspects of planned mobility. They can evaluate your
devices, applications and infrastructure, reveal any gaps in security, recommend
opportunities to optimize performance and improve your return on investment (ROI).
Motorola has the expertise and processes to put you on the right path – and move you
forward from software strategy to mobility roll-out.
ENSURE MOBILE APPLICATIONS
INTEGRATE AND MIGRATE SEAMLESSLY
When you are ready to integrate a new technology, we’ll make sure your existing
applications move seamlessly to new devices. You’ll experience uninterrupted service and
the same level of quality and availability as before. We’ll also work with you to develop
and optimize mobile apps so you keep pace with change and combat obsolescence.
Our RhoMobile Suite empowers you to use your applications simultaneously on any
number of different devices – including the enterprise-class ones you buy and those
your people bring from home. This powerful set of development tools helps you mobilize
workers, no matter what technology is in their hands. Scalable and purpose-built,
RhoMobile enables developers to create, integrate, host and manage applications that
work across virtually any platform on consumer and enterprise devices.
ENGAGE OUR EXPERTISE IN ALL AREAS
OF YOUR MOBILITY ECOSYSTEM
We’ll help you accelerate a mobility roll-out while you future-proof your technology
with a range of services that include ROI-based mobility strategy; software strategy
and planning; porting existing applications; design, testing and development of
new applications to leverage emerging technologies; and recommendations and
deployment of new devices.
“We chose
Motorola Solutions
because they did
not turn up to
sell us handheld
devices. They
provided us with a
total solution.”
Richard Stead,
Executive Chairman,
Yodel, a leading
parcel delivery
company in the U.K.
87% of CIOs say
their employees
want more access
to data and apps
on devices.
They estimate
a 36% increase
in productivity
will result from
mobilizing key
applications.2
THE BENEFITS
CONCENTRATE YOUR RESOURCES ON OPERATIONAL RESULTS
Our Professional Services team can help you accelerate your mobility technology ROI to improve your operational
efficiency and differentiate your enterprise in the market. We have the vetted, valuable experience to address
your complex challenges – from business processes to operating systems to mobile apps and devices.
You’ll minimize risk in changing technologies at the same time you maximize your workforce’s engagement with your customers. Rather
than expending unnecessary time and capital on operational processes, you can focus energy and resources on operational results.
When you tap into Motorola Professional Services, you draw on a deep reservoir of expertise and authenticated processes for
your entire mobility ecosystem.
LEADING HOME IMPROVEMENT COMPANY IN NORTH AMERICA
CHALLENGE: Increase associate time with customer by 20%, mobilize desk
applications for better productivity and communicate across multiple device types
SOLUTION: Motorola MC40 handheld mobile computers for managers and
department heads; compact VoWLAN devices for associates; full voice and data
connectivity to each other and retailer’s database
RESULTS: Improved responsiveness to customers, reduced abandoned customer
calls, enhanced service and increased productivity of managers and associates
ICONIC DEPARTMENT STORE IN AUSTRALIA
CHALLENGE: Expand customer base and increase loyalty by revamping point of
sale and personalizing the customer experience through mobile apps
SOLUTION: Initiated an operational pilot “Guest Wi-Fi” to promote Connected
Shopper and built an infrastructure to capture account movement within the store
through emails and analytics
RESULTS: Redefined the customer experience, mobilized in-store staff and
increased productivity through VoWLAN
SOURCES
1. “Mobile Apps Will Transform All Business Processes – Is Your Business Ready?”, Burrus Research, December 12, 2013
2. “Mobile App Rollouts Stymied by Security, Costs Complexity: Study”, eweek.com, July 31, 2013
To find out how to ready your enterprise for mobility roll-out,
visit motorolasolutions.com/plan.
Motorola Solutions, Inc. 1301 East Algonquin Road Schaumburg, Illinois 60196, U.S.A. 800-367-2346 motorolasolutions.com
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