Introduction to Business Computer Applications

Introduction to Business Computer

Applications

This course is the first of two courses designed to provide students with basic computer application skills. Students will be introduced, for a minimum of six weeks of the school year, to the touch method of operating a computer keyboard to produce simple business documents. Emphasis is placed on basic computer concepts both hardware and software, word processing, and spreadsheet applications. Computer technology will be presented that could lead to the student's ability to obtain certification in basic information technology. (Examples: IC 3 and a basic word processing certification.)

Prerequisite: None

Table of Contents

Louisiana Business Education Related Content Standards

Business Education Strands

Content Guideline

Introduction to Microcomputer Equipment

2

9

Skill

Composing at the Keyboard

Word Core Objectives

12

12

13

13

14

15

Computer Knowledge Objectives 17

Resources 19

Internet Sites 20

Developed May 2003 Introduction to Business Computer Applications

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Introduction to Business Computer Applications

Louisiana

Business Education

Related Content Standards

*All benchmarks are not marked for all Business courses.

Content Guideline

Standard Three: Research careers and apply skills needed for initial and continued employment . a. Identify individual assets, interests, aptitudes, talents, and occupational abilities.

(Recommended Grades 6-8) b. Use available tools, including Internet technology, to research local, national, and global employment opportunities and qualifications. (Recommended Grades 6-8) c. Select a career pathway and complete a career plan. (c-k Recommended Grades 9-12) d. Begin a personal portfolio for employment purposes. e. Identify the steps to conduct a job search. f. Define and demonstrate the job application process. g. Identify and apply workplace skills (SCANS) to maintain successful employment. h. Evaluate various benefit packages. z i. Identify and define employee rights and responsibilities, and review legal aspects of employment. j. Relate lifelong learning to employment. k. Define work ethics and professionalism.

Standard Four: Develop attitudes, procedures, and skills necessary to function effectively in a variety of electronic offices.

(Recommended Grades 10-12) a. Select and utilize equipment and technology appropriate for successfully completing various tasks. z z


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Louisiana

Business Education



Content Guideline b. Compose and produce a variety of business documents using correct grammar, punctuation, and format with current and emerging technology. c. Demonstrate ability to use oral and interpersonal communications skills effectively. d. Use appropriate resources as needed for decision making and problem solving. e. Demonstrate knowledge of records management and application of various manual and automated data storage and retrieval systems. f. Use regular and electronic mail services appropriately and economically. g. Demonstrate appropriate personal qualities and work ethics. h. Demonstrate ability to use appropriate office procedures. i. Identify procedures involved in distributing information and products. z z z z z z z z z z z z z z z z z z j. Apply principles of effective human relations.

Standard Five: Use appropriate communication skills to communicate in a business environment. (Recommended Grades 11-12) a. Improve listening, comprehension, vocabulary, reading, and analytical skills. b. Apply standard rules of grammar and usage. c. Improve mechanics of writing to include: capitalization, number usage, punctuation, spelling, and proofreading. d. Prepare and compose business communications such as: letters, memos, reports, and email. z z z z z z z z z z z z z z


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Louisiana

Business Education



Content Guideline e. Use the principles of communication psychology in oral and written communiqués. z z z z z z z

Standard Six: Demonstrate the ability to use standard equipment found in a variety of modern offices.

(Recommended Grades 9-12) a. Demonstrate ability to effectively utilize office equipment such as typewriters, computers, fax machines, postage machines, telephone systems, copying and z reproducing machines, calculators, and transcription machines. b. Select and utilize equipment in decision making and problem solving. z z z

Standard Seven: Demonstrate successful job competencies as senior cooperative education students through classroom instruction and on-the-job training at approved business office sites. (Recommended Grade 12) a. Demonstrate effective interpersonal skills. b. Demonstrate responsible work ethics and business etiquette. c. Apply skills and techniques to complete administrative support responsibilities. d. Develop an understanding of records management. e. Improve knowledge and skills in word and information processing. f. Apply positive attitudes and communication skills. g. Demonstrate proficiency in communicating on a professional level. z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z z


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Louisiana

Business Education




Standard Fourteen: Apply math computational and problem-solving skills in personal, business, and consumer applications.

(Recommended Grades 9-12) a. Demonstrate competency in fundamental calculations using whole numbers, fractions, decimals, and percents. z z z z b. Apply fundamental knowledge to assorted business and personal financial situations. c. Use manual and electronic methods to perform calculations. z z d. Apply mathematical concepts to business and personal financial situations such as payroll, budget, and income tax. e. Compute problems involving metric measurements. f. Solve problems presented in narrative and unarranged form. z z z z z

Standard Fifteen: Utilize current technology and information processing concepts for personal and business applications.

(Recommended Grades 10-12) a. Describe current and emerging computer architecture and its impact on society. z z b. Identify, select, evaluate, use, install, upgrade, and customize applications software. c. Identify and configure hardware systems. z z z d. Develop a working knowledge of various types of operating systems and working environments. z z e. Produce documents using a variety of applications software, including current word processing, database, spreadsheet, desktop publishing, and presentation graphics program. z z z z z z z


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Louisiana

Business Education



Content Guideline f. Select appropriate technology to address business and personal needs. g. Examine and use communications software including Internet technology for personal and business tasks. h. Identify key ethical and security issues relating to information systems.

Standard Sixteen: Produce business and personal presentations using multimedia technology. (Recommended Grades 11-12) a. Analyze the technology available for all types of presentation use. z z z z z z b. Explore the types and role of presentations in business and personal settings. c. Demonstrate proficiency in oral and visual communication skills. z z z z z z z z z z d. Identify and apply design concepts for presentations. z z z e. Investigate and apply components of effective web site design. f. Integrate presentations with clip art, graphics, pictures, sound, and video. g. Research the impact of emerging technology on future presentations. z z z z z z z z z z z z z z z z z z z z

Standard Seventeen: Apply desktop publishing concepts and effective communication techniques to produce business and personal documents. (Recommended Grades 10-12) a. Apply concepts of layout and design. z z z z z z b. Determine if desktop publishing is appropriate for a task. c. Identify, compare, and use various desktop publishing technology. z z z d. Use effective communications techniques when producing desktop published documents.


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Louisiana

Business Education




Standard Eighteen: Apply proper keyboarding techniques to input data and produce personal and business documents.

(Recommended Grades 6-12) a. Develop touch keyboarding skills at acceptable speed and accuracy levels. z z z z z z b. Identify, compare, and explain features of various keyboards. c. Develop keyboarding skills to input and manipulate text and numerical data to produce usable documents. z z z z z z z z z

Standard Nineteen: Explore and use telecommunications systems. (Recommended Grades 9-12 ) a. Investigate ethical and legal standards for networking and telecommunications. z b. Assess the development and impact of telecommunications. c. Define and use telecommunications and networking vocabulary. d. Explain the history, structure, and relevance of the Internet. e. Access, navigate, and use on-line services such as e-mail, mailing lists, and newsgroups. f. Conduct research on the Internet. z z z z z g. Discuss legal issues associated with locating and retrieving information from the

Internet. h. Plan a web site and create web pages using hypertext markup language. i. Research the pros and cons of the various network systems used in current computer systems. z


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Introduction to Computer Applications

Louisiana

Business Education




Standard Twenty: Produce various business documents using word processing concepts and procedures. (Recommended Grades 10-12) a. Use appropriate format to produce mailable documents. z z z z z z z b. Produce documents unique to various career fields. c. Create, compose, edit, store, retrieve, and print documents. z z z z z z z z z z z z z z d. Select appropriate technology for a particular task. e. Exhibit personal qualities of neatness, promptness, dependability, accuracy, and proper judgment in completing various tasks. f. Solve problems in document processing. z z z z z z z z z z z z z z z z z z z z z g. Examine and use desktop publishing, presentation graphics, and multimedia software. h. Identify key ethical and security issues relating to information systems. i. Identify and configure hardware peripherals. z z z z


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Strands

Business Content Standards, Curriculum Framework, Bulletin 1977, identified seven strands. Strands are concepts common to all business courses and should be incorporated as content in all business courses. These strands are:

Career Development —Students need to explore multiple career paths and continuously deal with the process of learning new skills. Career development includes self-awareness, career research, workplace expectations, career strategies, school-to-work transitions, and lifelong learning.

1. Assess personal strengths and weaknesses as they relate to career exploration and development.

2. Utilize career resources to develop an information base on content related careers including international occupational opportunities.

3. Relate work ethic, workplace relationships, diversity, and communication skills to career development.

4. Apply knowledge gained from individual assessment to a comprehensive set of goals and an individual career plan that develops strategies to make an effective transition from school to work and includes the importance of lifelong learning to career success.

5. Discuss specific qualifications and characteristics necessary for a career in a content-related field.

Communication —Communication in all forms is a foundation skill for all business courses. Communicating clearly, fluently, strategically, technologically, critically, and creatively in society and in a variety of workplaces using reading, writing, speaking, and listening skills is an essential career and life skill.

1. Communicate in a clear, courteous, concise, and correct manner on personal and professional levels.

2. Apply basic social communication skills in personal and professional situations.

3. Use technology to enhance the effectiveness of communications.

4. Integrate all forms of communication in the successful pursuit of a career.

5. Incorporate appropriate leadership and supervision techniques, customer-service strategies, and standards of personal ethics to communicate effectively with various business constituencies.

Computation —Business education courses offer unique opportunities for students to apply computational and problem-solving skills in everyday business, personal, and consumer problems.

1. Apply mathematical operations using whole numbers, decimals, fractions, percents, ratios, and proportions to solve problems.

2. Use common international standards of measurement in solving problems.


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3. Analyze and interpret data using common statistical procedures.

4. Use mathematical procedures to analyze and solve business problems for such areas as taxation, savings and investment, payroll records, cash management, financial statements, credit management, purchases, sales, inventory records, depreciation, cost recovery, and depletion.

International Business —Since business is conducted in a local, state, national, and international marketplace, students must understand how social, cultural, political, legal, and economic factors impact the business environment.

1. Explain the role of international business and analyze its impact on careers and doing business at the local, state, national, and international levels.

2. Apply communication strategies necessary and appropriate for effective and profitable international business relations.

3. Describe the social, cultural, political, legal, and economic factors that shape and impact the international business environment.

4. Describe the environmental factors that define what is considered ethical business behavior.

5. Explain the role, importance, and concepts of international finance and risk management.

6. Discuss special challenges in the operations and management of human resources in international business.

7. Apply marketing concepts to international business.

8. Relate balance of trade concepts to the import/export process.

9. Identify forms of business ownership and entrepreneurial opportunities available in international business.

Interrelationships of Business and Academics —A major component of developing a sound understanding of the modern business environment is identifying the interrelationships of business and academic skills and knowledge.

1. Analyze the interrelationships of a particular course being studied with various business content areas such as accounting, administrative support, business administration and management, economics and finance, information systems, and marketing.

2. Participate in activities that interrelate the course being studied to other business content areas to enhance general business understanding.

3. Apply knowledge and skills gained in academic courses such as English, mathematics, science, and social studies to problem solving in business education courses.

4. Participate in projects integrating academic and business skills and knowledge.

Technology

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Technology is advancing at a tremendous rate. It is necessary for students to develop an understanding of the current technology available and use that knowledge in decision-making and problem-solving processes.


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1. Choose appropriate procedures and equipment to complete a task or job.

2. Use the appropriate procedures for setup and operation of equipment.

3. Prevent, identify, or solve problems with equipment.

4. Research and analyze factors involved in obtaining appropriate technology.

Work Ethics and Professionalism —A high-performance workplace requires employees who demonstrate proper workplace behavior, personal attributes, and a high level of interpersonal skills.

1. Demonstrate dependability and punctuality.

2. Display initiative, enthusiasm, and a positive attitude.

3. Demonstrate good customer relations skills.

4. Operate within the scope of authority adhering to established company rules, regulations, and policies.

5. Abide by the standard dress code of the workplace.

6. Develop and adhere to appropriate interactive relationships for effective teamwork.

7. Learn to accept praise and criticism in a positive manner.

8. Accept responsibility for one's own decisions and actions.

9. Maintain and enhance skills through participation in inservice or continuing education.


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Introduction to Business Computer

Applications


(The student will be able to. . .)

Unit One

Introduction to Microcomputer Equipment

1. Describe the difference between software and hardware.

2. Identify and define parts of the computer.

3. Operate microcomputer equipment.

4. Identify types of hardware.

5. Identify different types of printers.

6. Discuss the following: a. types of software applications b. input devices devices d. storage devices terminology f. computer viruses and safe computing tips

7. Describe the operating system functions.

8. Discuss the ethics and security issues related to data, hardware, and software.

9. Demonstrate proper care of microcomputer equipment. a. Perform the opening and closing of operating system. b. Demonstrate proper disk management (formatting, copying, file management). c. Demonstrate opening and closing software applications. d. Apply proper techniques for saving and retrieving data.

Unit Two

The Keyboard

1. Demonstrate proper keyboarding techniques and posture when keying. a. Eyes on copy b. Wrists straight, low, and not touching the machine c. Strike the keys firmly and release quickly d. Form mental picture of keyboard e. Fingers curved and upright, down-and-in motion f. Feet flat on the floor g. Sit up straight h. Elbows naturally by side i. Quick, snapping strokes


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2. Identify and demonstrate control of Home Row Keys (touch system).

3. Demonstrate control of operational and correction keys on a microcomputer.

4. Apply appropriate techniques and demonstrate control for operating numeric keys, symbol keys and the numeric keypad (touch system).

5. Label the keyboarding diagram.

Unit Three

Skill Building

1. Employ and demonstrate knowledge of standard English for word division, capitalization, punctuation, spelling, and number expression.

2. Follow written and oral instructions.

3. Develop critical thinking skills by making good decisions when keying documents.

4. Apply the basic formatting principles when keying documents for personal and/or business use.

5. Proofread, edit, and correct documents. a. Use spell check. b. Proofread copy on screen. c. Proofread printed copy.

6. Identify typical keyboarding errors or misstrokes in proofreading. capitalization b. Transposed letters, numbers, or words c. Words misspelled d. Incorrect numbers words g. Improper spacing around words or punctuation.

7. Produce error-free copy.

8. Use proofreaders’ marks to edit documents.

9. Improve keyboarding skill and speed.

Unit Four

Composing at the Keyboard (Ongoing)

1. Compose short, single word responses.

2. Compose and construct simple sentences.

3. Compose and create short paragraphs.

4. Compose and prepare memos, e-mail, and letters for distribution.


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Unit Five

Word Core Objectives

1. Working with Text a. Use the Undo, Redo, and Repeat commands b. Apply font formats (bold, italic, and underline) c. Use the Spelling and Grammar command d. Use the Thesaurus e. Insert page breaks f. Highlight text in document g. Insert and move text h. Cut, copy, paste, and paste special using the Office Clipboard i. Copy formats using the Format Painter and k. Find and replace text l. Apply character effects (superscript, subscript, strikethrough, small caps, and outline) m. Insert date and time n. Insert symbols o. Create and apply frequently used text with AutoCorrect

2. Working with Paragraphs a. Align text in paragraphs (center, left, right, and justified) b. Add bullets and numbering c. Set character, line, and paragraph spacing options d. Apply borders and shading to paragraphs e. Use indentation options (left, right, first line, and hanging indent) f. Use Tabs command (center, decimal, left, and right) g. Create an outline-style numbered list h. Set tabs with leaders

3. Working with Documents a. Print a document b. Use Print Preview c. Use Web Page Preview d. Navigate through a document e. Insert page numbers f. Set page orientation g. Set margins h. Use GoTo to locate specific elements in a document i. Create and modify page numbers j. Create and modify headers and footers k. Align text vertically l. Create and use newspaper columns m. Revise column structure n. Prepare and print envelopes and labels o. Apply styles


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p. Create sections with formatting that differs from other sections q. Use Click and Type

4. Managing Files a. Use Save b. Locate and open an existing document c. Use Save As (different name, location, or format) d. Create a folder e. Create a new document using a wizard f. Save as Web Page g. Use templates to create a new document h. Create Hyperlinks i. Use the Microsoft Office Assistant j. Send a Word document via e-mail

5. Using Tables a. Create and format tables b. Add borders and shading to tables c. Revise tables (insert and delete rows and columns and change cell formats) d. Modify table structure (merge cells, change height and width) e. Rotate text in a table

6. Working with Pictures and Charts a. Use the drawing toolbar b. Insert graphics into a document (WordArt, clip art, and images)

Unit Six

Excel Core Objectives

1. Working with Cells a. Use Undo and Redo b. Clear cell content c. Enter text, dates, and numbers d. Edit cell content e. Go to a specific cell f. Insert and delete selected cells g. Cut, copy, paste, paste special, and move selected cells h. Use the Office Clipboard i. Use Find and Replace j. Clear cell formats k. Work with series (AutoFill) hyperlinks

2. Working with Files a. Use Save b. Use Save As (different name, location, and format) c. Locate and open an existing workbook d. Create a folder e. Use templates to create a new workbook


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f. Save a worksheet/workbook as a Web Page g. Send a workbook via e-mail h. Use the Microsoft Office Assistant

3. Formatting Worksheets a. Apply font styles (typeface, size, color, and styles) b. Apply number formats (currency, percent, dates, and commas) c. Modify row and column size d. Modify alignment of cell content e. Adjust decimal places f. Use the Format Painter g. Apply autoformat h. Apply cell borders and shading j. Rotate text and change indents k. Define, apply, and remove a style

4. Page Setup and Printing a. Preview and print worksheets and workbooks b. Use Web Page Preview c. Print a selection d. Change page orientation and scaling e. Set page margins and centering f. Insert and remove a page break g. Set print, and clear a print area h. Set up headers and footers i. Set print titles and options (gridlines, print quality, and headings for rows and columns)

5. Working with Worksheets and Workbooks a. Insert and delete rows and columns b. Hide and unhide rows and columns c. Freeze and unfreeze rows and columns d. Change the zoom setting e. Move between worksheets in a workbook f. Check spelling g. Rename a worksheet h. Insert and delete worksheets i. Move and copy worksheets j. Link worksheets and consolidate data using 3-D references

6. Working with Formulas and Functions a. Enter a range within a formula in a drag-and-drop operation b. Enter formulas in a cell and use the formula bar c. Revise formulas d. Use references (absolute and relative) e. Use AutoSum f. Use the Paste Function to insert a function g. Use basic functions (AVERAGE, SUM, COUNT, MIN, and MAX) h. Enter functions using the Formula Palette


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i. Use date functions (NOW and DATE) j. Use financial functions (FV and PMT) k. Use logical functions (IF)

7. Using Charts and Objects a. Preview and print charts b. Use the Chart Wizard to create a chart c. Modify charts d. Insert, move, and delete an object (graphic)

Unit Seven

Computer Knowledge Objectives

1. IC³ — Computing Fundamentals a. Computer Hardware i. Identify different types of computers, how computers work (process information), and how individual computers fit into larger systems ii. Identify the function of computer hardware components and common problems associated with individual components iii. Identify issues relating to computer performance and how it is affected by different components of the computer iv. Identify the factors that go into a decision on how to purchase a computer or select a computer for work, school, or home b. Computer Software i. Identify how software works and how software and hardware work together to perform computing tasks ii. Identify different types of software, the tasks for which each type of software is most suited, and the popular programs in each software category c. Using an Operating System i. Identify what an operating system is and how it works ii. Be able to manipulate and control the Windows desktop, files, and disks iii. Be able to change system settings and install software

2. IC³ — Key Applications a. Common Program Functions i. Be able to start and exit a Windows application and utilize sources of online help ii. Identify common on-screen elements of Windows applications, change application settings, and manage files within an application iii. Perform common editing (cut, copy, paste, spell check, etc.) and formatting

(fonts, margins, tabs, etc.) functions iv. Perform common printing functions b. Word Processing Functions i. Be able to format text and documents including the ability to use automatic formatting tools ii. Be able to add tables and graphics to a document


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Functions i. Be able to modify worksheet data and structure ii. Be able to sort data and manipulate data using formulas and functions iii. Be able to format a worksheet iv. Be able to add pictures and charts to a worksheet

3. IC³ — Living Online a. Networks and the Internet i. Identify network fundamentals and the benefits and risks of network computing ii. Identify the relationship between computer networks, other communications networks (like the telephone network), and the Internet b. Electronic Mail i. Identify how electronic mail works ii. Identify how to use an electronic mail application iii. Identify the appropriate use of e-mail and e-mail related "netiquette" c. Using the Internet i. Identify different types of information sources on the Internet ii. Be able to use a Web browsing application iii. Be able to search the Internet for information d. The Impact of Computing and the Internet on Society i. Identify how computers are used in different areas of work, school, and home ii. Identify the risks of using computer hardware and software iii. Identify how to use the Internet safely and legally


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Resources

Keyboarding with Computer Application : Lessons 1-80, Publisher: Glencoe Division,

Macmillan/McGraw-Hill, 936 Eastwind Drive, Westerville, OH 43081.

Keyboarding with Computer Application : Lessons 1-150, Publisher: Glencoe Division,


Office 2000: A Comprehensive Approach, Publisher: Glencoe Division,


Word 2000: A Comprehensive Approach, Publisher: Glencoe Division,


Learning Microsoft Office 2000, New York, New York: DDC Publishing.

Learning Keyboarding and Word Processing with Microsoft Word 2000, New York, New

York: DDC Publishing.

Learn Word 2000 & C-D ROM, , New York, New York: DDC Publishing.

Select: Projects for Microsoft Word 2000, Prentice-Hall, Inc.

Select: Projects for Microsoft Office 2000, Prentice-Hall, Inc.

Signature Series WordPerfect, EMC/Paradigm Publishing.

Marquee Series Office 2000, EMC/Paradigm Publishing.

Century 21 Keyboarding & Information Processing , Complete Course South-Western

Educational Publishing.

Century 21 Computer Application and Keyboarding, South Western Educational

Publishing.

Century 21 Computer Keyboarding, South- Western Educational Publishing.

Keyboarding for Computer Success, South- Western Educational Publishing.

WordPerfect 9 Complete Tutorial, Course Technology/ITP.

Microsoft Works 2000 BASICS, Course Technology/ITP.


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Corel WordPerfect Office 2000 Integrated Course, Course Technology/ITP.

SOFTWARE (Keyboarding Tutorial and Timed Writings)

All the Right Type . Publisher: Didatech Software, 720 Olive Way, Suite 930, Seattle,

WA 98101-3874. (800) 665-0667.

Keyboarding Kaleidoscope . Publisher: Micro Media 300 W. Wilson Street, Farmville,

NC 27828. (919) 753-2834.

Keystrokes . Publisher: Glencoe Division, Macmillan/McGraw-Hill, 936 Eastwind

Drive, Westerville, OH 43081.

M avis Beacon Teaches Typing!

Version 3.0 Publisher: The Software Toolworks, 60

Leveroni Court, Novator, CA 94949. (415) 883-3000.

Stickybear Typing . Publisher: Optimum Resource, Inc. 5 Hiltech Lane, Hilton Head

Island, SC 29926. (800) 327-1473.

Timed Writing Software . Publisher: Glencoe Division, Macmillan/McGraw-Hill, 936

Eastwind Drive, Westerville, OH 43081.

Internet Sites

http://www.dese.state.mo.us/divvoced/business Missouri Department of Elementary and

Secondary Education. http://www.gamequarium.com/keyboarding.htm

Gamequariam.Com http://www.k12.hi.us Hawaii Department of Education http://www.occ.com

Monstor.Com http://www.swep.com

Thomson, Southwestern Publishing Company. http://www.certiport.com

Certiport (Testing information).


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Introduction to Business Computer Applications

Introduction to Business Computer

Applications

Table of Contents

Strands

—