What to Expect When You’re Processing Flood Insurance. FEMA is the only source providing the most current and accurate information for insurance agents. You’re invited to a briefing that will explain what to expect when handling questions regarding flood insurance. Topics Covered NFIP policy coverage and limitations. Increased Review Cost of Compliance coverage (ICC). of claim handling and appeals. The most recent FEMA memoranda related to Hurricane Sandy. Disaster recovery information for NY survivors. Insurance requirements for disaster assistance (Denials and SFHA grant awards). New FEMA maps for coastal communities. Question-and-answer session. Continuing Education will NOT be available during any of the briefings. Briefing Locations NASSAU COUNTY Monday, Dec. 17 — 10 am to Noon Office of Emergency Management Lecture Hall 510 Grumman Road West Bethpage NY 11714 NASSAU COUNTY Tuesday, Dec. 18 — 10 am to Noon Village Hall 46 N. Ocean Ave. Freeport, NY 11520 FloodSmart.gov SUFFOLK COUNTY Thursday, Dec. 13 — 10 am to Noon Suffolk County Community College Eastern Campus (Riverhead) Learning Resource Center 121 Speonk-Riverhead Road Riverhead, NY 11901 SUFFOLK COUNTY Friday, Dec. 14 — 2 pm to 4 pm Suffolk County Community College Michael J. Grant Campus (Brentwood) Health, Sports and Education Center, Lecture Hall, 1001 Crooked Hill Road Brentwood, NY 11717 Phone or 711/VRS 1-800-621-FEMA (3362) TTY: 1-800-462-7585 The National Food Insurance Program (NFIP) is administered by the Federal Emergency Management Agency (FEMA), a component of the U.S. Department of Homeland Security (DHS)