Lab Information Systems Buyers Guide
Lab Information
Systems
Buyers Guide
Editor’s note:
ADVANCE’s LIS Buyers Guide represents a collaborative
effort between laboratory administrators, information
systems manufacturers and ADVANCE editorial staff. This
survey was designed for ease of use. The quick reference
table categorizes information systems manufacturers
according to overall hospital and non-hospital markets.
Once a particular manufacturer is isolated, detailed
information can be obtained in the alphabetical listing
that follows the reference table.
Listings do not represent endorsement by ADVANCE.
64
for Health Information Executives • June 2002
www.
forHIE.com
ActaView Corp.
Antek
Benetech Inc.
CCA (Creative Computer
Applications Inc.)
Cerebros Medical Systems LLC
Cerner Corp./Cerner Citation/
Cerner DHT Inc.
Clinical Information Systems Inc.
Clinical Software Solutions
Comp Pro Med Inc.
Computer Service and Support Inc.
Computer Trust Corp.
CORTEX Medical Management
Systems Inc.
Dennis Winsten & Associates Inc.
Freedom Imaging Systems Inc.
HEX Laboratory Systems
H.L. Software
Intellidata Inc.
ISYS/BIOVATION
Keane Inc.
LabSoft Inc.
M/MGMT Systems Inc.
McKesson
Modulus Data Systems Inc.
Progeny Software
Psyche Systems Corp.
SCC Soft Computer
Seacoast Laboratory Data
Systems Inc.
SIA-A Sysmex Co.
Sunquest Information Systems
SYSWARE Healthcare Systems Inc.
True-Medix Diagnostics Inc.
V.T. Regina & Associates
Wyndgate Technologies
MID 250-2,000 REQS/DAY
ActaView Corp.
American Healthnet Inc.
Antek
Benetech Inc.
CCA (Creative Computer
Applications Inc.)
Cerebros Medical Systems LLC
Cerner Corp./Cerner Citation/
Cerner DHT Inc.
Clinical Information Systems Inc.
Clinical Software Solutions
ClinLab Inc.
Comp Pro Med Inc.
Computer Service and Support Inc.
Computer Trust Corp.
CORTEX Medical Management
Systems Inc.
Dennis Winsten & Associates Inc.
Eutechnics Fletcher-Flora
Freedom Imaging Systems Inc.
HEX Laboratory Systems
www.
forHIE.com
Hospitals
H.L. Software
Intellidata Inc.
ISYS/BIOVATION
Keane Inc.
LabSoft Inc.
M/MGMT Systems Inc.
McKesson
MEDCOM Information Systems Inc.
Northern Software Inc.
Orchard Software Corp.
Psyche Systems Corp.
SCC Soft Computer
Schuyler House
Seacoast Laboratory Data
Systems Inc.
SIA-A Sysmex Co.
SYSWARE Healthcare Systems Inc.
True-Medix Diagnostics Inc.
V.T. Regina & Associates
Wyndgate Technologies
LOW <0-250 REQS/DAY
ActaView Corp.
American Healthnet Inc.
Antek
CCA (Creative Computer
Applications Inc.)
Cerebros Medical Systems LLC
Cerner Corp./Cerner Citation/
Cerner DHT Inc.
Clinical Information Systems Inc.
Clinical Software Solutions
ClinLab Inc.
Comp Pro Med Inc.
Computer Service and Support Inc.
Computer Trust Corp.
CORTEX Medical Management
Systems Inc.
Dennis Winsten & Associates Inc.
Eutechnics Fletcher-Flora
Freedom Imaging Systems Inc.
HEX Laboratory Systems
H.L. Software
Intellidata Inc.
ISYS/BIOVATION
Keane Inc.
LabSoft Inc.
M/MGMT Systems Inc.
McKesson
MEDCOM Information Systems Inc.
Northern Software Inc.
Orchard Software Corp.
Psyche Systems Corp.
Schuyler House
Seacoast Laboratory Data
Systems Inc.
SIA-A Sysmex Co.
SYSWARE Healthcare Systems Inc.
True-Medix Diagnostics Inc.
V.T. Regina & Associates
Wyndgate Technologies
HIGH >400 BEDS
ActaView Corporation
Antek
Benetech
Cerebros Medical Systems LLC
Cerner Corp./Cerner Citation/
Cerner DHT Inc.
Clinical Software Solutions
Comp Pro Med Inc.
Computer Trust Corp.
CORTEX Medical Management
Systems Inc.
Dennis Winsten & Associates Inc.
Freedom Imaging Systems Inc.
H.L. Software
Intellidata Inc.
ISYS/BIOVATION
Keane Inc.
LCI
McKesson
Medical Information Technology Inc.
Opus Healthcare Solutions Inc.
Progeny Software
Psyche Systems Corp.
SCC Soft Computer
Seacoast Laboratory
Data Systems Inc.
SIA-A Sysmex Co.
Seimens Medical Solutions Health
Services Corp.
Sunquest Information Systems
SYSWARE Healthcare Systems Inc.
VT. Regina & Associates
Wyndgate Technologies
MID 100-400 BEDS
ActaView Corp.
American Healthnet Inc.
Antek
Benetech Inc.
CCA (Creative Computer
Applications Inc.)
Cerebros Medical Systems
Cerner Corp./Cerner Citation/
Cerner DHT Inc.
Clinical Information Systems Inc.
Clinical Software Solutions
ClinLab Inc.
Comp Pro Med Inc.
Computer Trust Corp.
CORTEX Medical Management
Systems Inc.
Dennis Winsten & Associates Inc.
Eutechnics Fletcher-Flora
Freedom Imaging Systems Inc.
HEX Laboratory Systems
H.L. Software
Intellidata Inc.
ISYS/BIOVATION
Keane Inc.
LabSoft Inc.
LCI
June 2002 •
McKesson
MEDCOM Information Systems Inc.
Medical Information Technology Inc.
Modulus Data Systems Inc.
Northern Software Inc.
Opus Healthcare Solutions Inc.
Orchard Software Corp.
Psyche Systems Corp.
SCC Soft Computer
Schuyler House
Seacoast Laboratory Data
Systems Inc.
SIA-A Sysmex Co.
Siemens Medical Solutions
Health Services Corp.
Sunquest Information Systems
SYSWARE Healthcare Systems Inc.
V.T. Regina & Associates
Wyndgate Technologies
LOW >100 BEDS
ActaView Corp.
American Healthnet Inc.
Antek
CCA (Creative Computer
Applications Inc.)
Cerebros Medical Systems LLC
Cerner Corp./Cerner Citation/
Cerner DHT Inc.
Clinical Information Systems Inc.
Clinical Software Solutions
ClinLab Inc.
Comp Pro Med Inc.
Computer Trust Corp.
CORTEX Medical Management
Systems Inc.
Dennis Winsten & Associates Inc.
Eutechnics Fletcher-Flora
Freedom Imaging Systems Inc.
Health Systems Resources Inc.
HEX Laboratory Systems
H.L. Software
Intellidata Inc.
ISYS/BIOVATION
Keane Inc.
LabSoft Inc.
LCI
McKesson
MEDCOM Information Systems Inc.
Medical Information Technology Inc.
Northern Software Inc.
Opus Healthcare Solutions Inc.
Orchard Software Corp.
Psyche Systems Corp.
Schuyler House
Seacoast Laboratory Data
Systems Inc.
SIA-A Sysmex Co.
SYSWARE Healthcare Systems Inc.
V.T. Regina & Associates
Wyndgate Technologies
for Health Information Executives 65
▼
HIGH 2,000+ REQS/DAY
Lab Information Systems Buyers Guide
Non-Hospitals
Lab Information Systems Buyers Guide
ACTAVIEW CORP.
7000 Central Pkwy., Ste. 645
Atlanta, GA 30328
Contact:
Pete Ballou
(770) 551-1550
fax: (770) 551-1540
Web Site:
www.actaview.com
Product/Cost:
LISten, $35K+
Licensing Costs:
$35K+
History:
Company is two years old and
founders come from health care
industry.
Niche Markets:
Hospitals
Total Interfaced Instruments:
N/A
HIS Interfaces:
N/A
Interface Engine Interfaces:
N/A
Hardware/Software
Requirements:
Intel, UNIX; NT, UNIX, Windows 2000
operating systems; Oracle, SQL
Server database systems
Support:
Standard—business hours-phone or
email; Gold—24 hours/day, 7
days/week phone or email
Features:
Real time key performance indicators; metrics; graphical trending;
forecasting; alerts; workflow; management dashboards; reports; wireless support; customizable interface;
works with most systems
Distinguishing Factors:
We have pre-configured modules
that can work out of the box. Our
combination of features and modules
gets users on the system much
faster. We provide a much higher
ROI.
AMERICAN HEALTHNET INC.
2707 N. 108th St.
Omaha, NE 68164
Contact:
Kurt Balhorn
(402) 733-2700
(800) 745-4712
fax: (402) 733-2288
E-Mail Address:
kurtbalhorn@americanhealthnet.com
Web Site:
www.americanhealthnet.com
Product/Cost:
AccentLab (LIS)—$25K to $100K,
AHN (HIS)—$70K to $450K, Compre
Care (Acute Care IS)—$115K to
$175K
Licensing Costs:
Included in pricing
History:
AHN, with 20+ years of experience,
provides comprehensive software
solutions for the rural health care
market.
Niche Markets:
Rural health care community and
small to medium-sized facilities
Total Installed Sites:
Hospital—95; Clinic—15; Multi-Site
Lab—28; Reference Lab—
1; Other (home health)—4
66
Total Interfaced Instruments:
250+ through Dawning Technologies
HIS Interfaces:
Versys, Wismer-Martin, HL7 compliant systems
Interface Engine Interfaces:
N/A
Hardware/Software
Requirements:
PC, RS 6000; Delphi (LIS), DataFlex
(HIS) programming languages;
Windows XP, 2000, NT (LIS), UNIX
(SCO and AIX), Novelle and Windows
NT (HIS) operating systems; MS SQL
(LIS), DataFlex (HIS) database systems
Support:
AHN offers multiple levels of customer support including 24
hours/day, 7 days/week coverage.
Software support agreements
include AHN software upgrades.
Date of Last Update:
November 2001
Features:
A true 32-bit Windows LIS utilizing
the latest in operating system software
Distinguishing Factors:
Medical necessity checking included
in Remote Order Entry; integrated reference laboratory orders and results;
complete portfolio of integrated health
care software for the health care facility
ANTEK
228 Business Center
Reisterstown, MD 21136
Contact:
Richard Jefferson
(410) 517-0330
(800) 359-0911
fax: (410) 517-0331
E-mail Address:
rjefferson@labdaq.com
Web Site:
www.labdaq.com
Product:
LIS only
Licensing Cost:
$10K and up
History:
Fifteen-year-old software developer;
Labdaq in service for 11 years
Niche Markets:
Veterinarian, drug testing and
research
Total Installed Sites:
Hospital—160; Clinic, Multi-Site Lab
and Reference Lab combined—941
Total Interfaced Instruments:
200+
HIS Interfaces:
Med Mgr, Medic, Practice Partners,
IDX, LabCorp, Quest
Interface Engine Interfaces:
HL7
Hardware/Software
Requirements:
Microsoft Windows; Delphi programming language; Microsoft Windows
operating system; Oracle database
system
Support:
Toll free technical service with
remote log-in capability
Date of Last Update:
June 2001
Features:
Fully integrated affordable LIS with
for Health Information Executives • June 2002
capabilities of networking, remote
communications and data sharing
with other applications; a completely
scaleable system with user defined
flexibility included
Distinguishing Factors:
Excellent technical support services
providing regular software upgrades;
system is customized to meet clients
needs; system is scaleable with a
growing list of options; Labdaq can
be completely integrated with
Antek’s DAQbilling, Practice
Management System and Physician
Voice-Patient Messaging System.
BENETECH INC.
180 Bloor St. W., Ste. 500
Ontario, Canada LSN1J6
Contact:
Coral Oliver
(416) 924-8100
(800) 253-8611
fax: (416) 924-6067
E-Mail Address:
info@benetech.com
Web Site:
www.benetech.com
Product/Cost:
Genetics Laboratory Information
System—G*LIS—$5K to $50K;
Maternal Serum Screening
Software—AFP Expert—$6500 to
$9K
Niche Markets:
Hospital and reference labs with prenatal screening and genetics laboratory services
Total Installed Sites:
Hospital—125; Clinic—1; Multi-Site
Lab—2; Reference Lab—75
Total Interfaced Instruments:
4
HIS Interfaces:
HL7 interface available
Hardware/Software
Requirements:
PC; Windows 95 or later operating
systems; AFP Expert—Pervasive
SQL; G*LIS—
Centura SQLBase data base systems
Support:
Phone, email, fax, 8:30 a.m. to 5:30
p.m. EST
Date of Last Update:
September 2001
Features:
AFP Expert offers flexibility in clinical
decision criteria, ease of use and
multi-level security to protect confidential data; G*LIS offers fast access
to all patient information, in a secure
environment and patient reports that
meet all ACOG and CAP guidelines.
Distinguishing Factors:
Very robust databases; fast response
to user requests for changes and
customizations; AFP Expert is the
only major maternal serum screening software available in a Windows
version.
CCA (CREATIVE COMPUTER
APPLICATIONS INC.)
26115A Murean Rd.
Calabasas, CA 91302
Contact:
Chris Coleman
(818) 880-6700
(800) 437-9000
E-Mail Address:
info@ccainc.com
Web Site:
www.ccainc.com
Product/Cost:
CyberPATH for anatomic pathology,
CyberLAB II; $40K to $500K+
Licensing Costs:
$850K to $1,400+/month
History:
Health care vendor for more than 20
years; public company
Niche Markets:
Hospitals, clinics, reference labs, vet
labs, public health departments
Total Installed Sites:
Hospital—107; Clinic—42; MultiSite Lab—40; Reference Lab—22;
Other—15
Total Interfaced Instruments:
500+
HIS Interfaces:
All major HIS vendors (i.e., HBOC,
SMS, IDX, QuadraMed, Keane, etc.)
Interface Engine Interfaces:
All major engines
Hardware/Software
Requirements:
Compaq, IBM, HP; C, C++, JAVA,
COBOL programming languages;
UNIX, AIX, HPUX operating systems,
ODBC compliant database systems
Support:
24 hours/day, 7 days/week includes
software upgrades, user symposium
Date of Last Update:
April 2000
Features:
Scaleable LIS solution; includes MNV
checking; flexible report distribution;
quality control; microbiology module;
POCT; security; Web access
Distinguishing Factors:
Addressed security and accountability; corporate commitment to client
service; flexible multi-entity functionality; offers stand alone or integrated with CyberRAD (radiology)
and CyberMED (pharmacy);
WebGateway for orders and results
in a Web access
CEREBROS MEDICAL
SYSTEMS LLC
781 Keystone Industrial Park
Dunmore, PA 18511
Contact:
Dennis Cheng
(570) 340-0236
fax: (570) 941-3588
E-Mail Address:
sales@tubetracker.com
Web Site:
www.tubetracker.com
Product:
Specimen tracking and inventory;
tube.tracker
Licensing Costs:
$75 to $750/mo.
History:
Develop Internet-based solutions for
laboratory industry, including the first
production lab reporting system.
Niche Markets:
Specimen inventory and management
Total Interfaced Instruments:
N/A
HIS Interfaces:
N/A
www.
forHIE.com
Lab Information Systems Buyers Guide
Avarie Fisher
(707) 578-0239
(800) 276-4522
fax: (707) 578-0246
E-Mail Address:
afisher@comppromed.com
Web Site:
www.comppromed.com
Product/Cost:
Polytech for Windows/Polytech 2000;
$12K to 150K
Licensing Costs:
License is included in the purchase
price
History:
Developer of a host of laboratory
system products; CPM’s history of
quality software development and
technical support allows the company to provide information solutions
that offer system inter-connectivity
and laboratory data integration
options.
Niche Markets:
Clinical labs, physician offices, hospitals
Total Installed Sites:
Hospital—5 (Polytech for Windows),
50 (Polytech 2000); Clinic—9
(Polytech for Windows), 20 (Polytech
2000); Multi Site Lab—10 (Polytech
2000); Reference Lab—Planned;
Other—11 (Polytech 2000)
Total Interfaced Instruments:
200+
HIS Interfaces:
SMS, CHC, INTERMED, ANTRIM,
SAINT, TRIXETTO, Dairyland and others
Interface Engine Interfaces:
ASTM, HL7
Hardware/Software
Requirements:
PC; C, C++, ASM programming languages; Windows 98, SE and above
operating systems; Pervasive database system.
Support:
Software support, first year included
with purchase
Date of Last Update:
November 2001
Features:
Zero down time with Medlink’s
Redundant Database Topology;
excellent live customer support; high
customer satisfaction
Distinguishing Factors:
Medlink’s Redundant Database
Topology; Live customer support (no
voice mail or answering services);
90 percent of technician work completed in one screen
COMPUTER SERVICE AND
SUPPORT INC.
2106 New Road, Rt. 9, Bldg. E6
Linwood, NJ 08221
Contact:
Jim O’Neill
(609) 653-6444
fax: (609) 653-9439
E-Mail Address:
sales@csslis.com
Web Site:
www.csslis.com
Product/Cost:
CLS-2000; $25K to $150K
Licensing Costs:
$15K to $100K
68
History:
CSS has been serving LIS needs for
20 years for reference, POL and esoteric laboratories.
Niche Markets:
Nursing homes and esoteric labs
Total Installed Sites:
Reference Lab—78
Total Interfaced Instruments:
400+
HIS Interfaces:
Medic, HBOC, PCN, IDX, Medical
Manager, LabCorp and Quest
Hardware/Software
Requirements:
IBM, RISC/6000; C programming language; AIX—UNIX operating system;
LabBase database system
Support:
On-site hardware support provided
by IBM. Software technical support
provided by CSS helpdesk.
Date of Last Update:
December 2000
Features:
Fully integrated billing and accounts
receivable system; ICD-9 validation;
multiple fee schedules; interfaces to
Proxy Med and Express bill
Distinguishing Factors:
Price and performance; high level of
expertise in laboratory billing; customer loyalty, nine out of 10 continually upgrade their LIS system; offers
a remote outreach package; special
financing for start-up labs
COMPUTER TRUST CORP.
One State St.
Boston, MA 02109-3507
Contact:
David Liberman, MD, president
(617) 557-9264
fax: (617) 557-9289
E-Mail Address:
info@ctcsurge.com
Web Site:
www.ctcsurge.com
Product/Cost:
WinSURGE; $50K to $500K
Licensing Costs:
$35K+
History:
Developer of anatomic pathology
software for more than a decade
Niche Markets:
Anatomic pathology laboratory
Total Installed Sites:
Hospital—29; Multi-Site Lab—6;
Reference Lab—13
Total Interfaced instruments:
N/A
HIS Interfaces:
Most major vendors
Interface Engine Interfaces:
Most
Hardware/Software
Requirements:
Most computers; Server: Win2000 or
WinNTS, Client: NTW/2000/98; VB
programming language; Windows NT
or Windows 2000 and UNIX operating systems; Cache and SQL database systems
Support:
Software support contracts available
from vendor; hardware support
through hardware vendor
Date of Last Update:
Ongoing
for Health Information Executives • June 2002
Features:
WinSURGE is an advanced software
package available for today’s hospital or commercial anatomic pathology lab. WinSURGE unites the lab,
tracks quality assurance and helps
attract new business. Clinicians
appreciate faster turnaround time
and graphical reports with color
images of the gross specimen and
microscopic sections.
Distinguishing Factors:
User flexibility decreases cost for
vendor custom programming;
PPM/multi-site experience from
company focused exclusively on AP;
multimedia and color imaging in
base system
CORTEX MEDICAL
MANAGEMENT SYSTEMS INC.
2001 Western Ave., Ste. 410
Seattle, WA 98121
Contact:
Duane A. Fitch
(206) 812-6981
fax: (206) 812-6987
E-Mail Address:
dfitch@cortexmed.com
Web Site:
www.cortexmed.com
Product/Cost:
The Gold Standard and Medical
Billing; $50K to $800K
Licensing Costs:
$50K to $800K
History:
First system installation in 1983; an
independent growth-oriented, customer-focused company; debt free
and growing at 20 percent a year
Niche Markets:
Anatomic pathology labs
Total Installed Sites:
Hospital—37; Multi-Site Lab—20;
Reference Lab—48; Other—foreign
Total Interfaced Instruments:
None
HIS Interfaces:
APT, results
Interface Engine Interfaces:
Cloverleaf, HEI, others
Hardware/Software
Requirements:
Client Server PC; Windows; VB programming language; Windows 2000
professional operating system;
Microsoft SQL database system
Support:
We do not sell or service hardware.
We have maintenance enhancements and consulting services for
our software.
Date of Last Update:
2001
Features:
Surgical, cytology and autopsy information system producing reports,
slide labels, worksheets, word processing, voice recognition, remote
printing, web-based remote inquiry,
correlation reports, CLIA reports, etc.
Distinguishing Factors:
Total one-stop shopping for anatomic pathology, imaging, voice recognition and web, all integrated; medical
billing integrated with anatomic
pathology; excellent client billing;
niche vendor; anatomic pathology
and billing is all we do
DENNIS WINSTEN &
ASSOCIATES INC.
8825 E. Speedway Blvd., Ste. 103
Tucson, AZ 85710
Contact:
(520) 885-3416
E-Mail Address:
dwinsten@compuserve.com
Web Site:
www.dwinsten.com
Service:
Consulting Services
Licensing Costs:
From $2K to $100K+
History:
Established in 1986
Total Installed Sites:
Hospital—70+; Clinic—10+; MultiSite Lab—90+ (includes hospitals
and reference labs); Reference
Lab—50+; Other—30+
Total Interfaced Instruments:
N/A
HIS Interfaces:
Multiple
Hardware/Software
Requirements:
Any LIS platform; any LIS software
Support:
Project management, system integration
Distinguishing Factors:
100 percent client satisfaction; over
30 years' experience with clinical
systems; good relationships with all
LIS vendors
EUTECHNICS FLETCHERFLORA
1580 Orangethorpe Way
Anaheim, CA 92801
Contact:
Monique Cohen
(714) 525- 0283
(800) 777-1471
fax: (714) 525-0280
E-Mail Address:
sales@labpak.com
Web Site:
www.labpak.com
Product/Cost:
LabPak II, LabPak POL, LabPak IMS,
LabPak HIM and LabPak RLS; $3K to
$100K
Licensing Costs:
N/A
History:
Thirty-five years in precision temp
production, 20 years in LIS
Niche Markets:
Small to medium hospitals, clinics,
group practices and POLs
Total Installed Sites:
Hospital—100; Clinic—40; MultiSite Lab—50; Reference Lab—60;
Other—500 (POLs)
Total Interfaced Instruments:
400
HIS Interfaces:
IDX, Medical Manager, InfoCure,
Practice Partners, Logician, Experior
CCA, HL7 and EMR and Practice
Management
Interface Engine Interfaces:
N/A
Hardware/Software
Requirements:
PC; C++ programming language;
Windows 98/NT/2000 operating syswww.
forHIE.com
3069 Carpenter Rd.
Ypsilanti, MI 48197
Contact:
Dave Gillis
(734) 327-5600
fax: (734) 327-5666
E-Mail Address:
dgillis@freeimage.com
Web Site:
www.freeimage.com
Product/Cost:
RICAR Software Suite (document
imaging, COLD, WORKFLOW classification); $25K to $1 million (inclusive
Record Imaging Capture and Retrieval
(RICAR) offers document imaging,
COLD, classification and workflow
modules.
Distinguishing Factors:
Laboratory specific; RICAR software
suite infinitely scaleable; RICAR has a
proven track record boasting 100 percent success installation rate; RICAR
has open architecture, its clustering
capabilities offer high availability,
scalability and manageability; provides rapid retrieval of documents
from any desktop PC with RICAR
viewer software; annually images
over a million documents; HIPAA
ready
prehensive, easy-to-use in-house
computer system.
Niche Markets:
Small to mid-size hospitals
Total Installed Sites:
Hospital—6
Total Interfaced Instruments:
200+
HIS Interfaces:
Multiple sites using interface to the
HSR VITAL system
Interface Engine Interfaces:
HSR—VITAL/200+ analyzers
Hardware/Software
Requirements:
IBM clone, peer-to-peer network;
Windows 98/MS Office 97Professional Edition; MS Access (vba)
programming language; Windows 98
operating system; MS Access database system
Support:
24 hours/day, 7 days/week emergency support for hardware and/or
software
Date of Last Update:
August 2001
Features:
Windows-based relational database;
on-line quality control system; easy
access to user-defined management
reports; developing HL7 compliant
engines for other HIS interfaces
Distinguishing Factors:
Ability to easily change interfaced
analyzers at minimal or no additional
cost; users can design their own
queries and reports; outstanding dollar value
HEALTH SYSTEMS
RESOURCES INC.
4275 Shackleford Rd., Ste. 275
Norcross, GA 30093
Contact:
Marie Richard
(770) 452-6500 x231
(800) 788-3042
fax: (770) 452-6520
E-Mail Address:
mrichard@hsr.net
Web Site:
www.hsr.net
Product/Cost:
VITAL (HIS)/ VITAL-LAB(LIS); $45K to
$350K
Licensing Costs:
Included above
History:
HSR, incorporated in 1979, is dedicated to providing an integrated, com-
▼
FREEDOM IMAGING
SYSTEMS INC.
of software and hardware)
Licensing Costs:
$750 to $65K
History:
Freedom Business Machines was
established in 1992 as a hardware
distributor. By 1994 Freedom evolved
into a provider of software solutions
for laboratories. Freedom later
changed its name to Freedom
Imaging Systems to more appropriately define the focus of the company.
Niche Markets:
Diagnostics labs, hospitals, hospital
outreach facilities
Total Installed Sites:
Hospital—4; Multi-Site Lab—13
Total Interfaced Instruments:
Unlimited
HIS Interfaces:
Unlimited
Interface Engine Interfaces:
Unlimited
Hardware/Software
Requirements:
Windows 2000, NT (server), Windows
3.1 and above for viewer; Windows
OS, SQL server; Visual Basic programming language; Windows 2000,
NT, 98, 95, 3.1 operating systems;
SQL server database system
Support:
24 hours/day, 7 days/week, 365
days/year software support; hardware
support in accordance to equipment
warranty
Date of Last Update:
June 2001
Features:
Lab Information Systems Buyers Guide
tems; Btrieve database system
Support:
24 hours/day, 7 days/week hardware
and software support; phone and
remote diagnosis via modem
Date of Last Update:
October 2001
Features:
HL7 compliant, microbiology, remote
functions; HIS, EMR and Practice
Management interfaces; bi-directional
and host Query analyzer interfaces;
powerful cost revenue analysis; ABN
generation
Distinguishing Factors:
Easy to use; scaleable to meet changing needs; exceptional customer support; a fast growing LIS company in
the POL marketplace; large OEM producer of LIS products; currently produce private labeled products for several instrument manufacturers
Circle 48 on FREE Information Card
IUS
1/2 horiz.
circle #48
www.
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June 2002 •
for Health Information Executives 69
Lab Information Systems Buyers Guide
HEX LABORATORY SYSTEMS
1042B El Camino Real, Ste. 308
Encinitas, CA 92024
Contact:
Susan Bollinger
(336) 584-4010
(800) 729-2085
fax: (800) 959-5696
E-Mail Address:
info@hexlab.com
Web Site:
www.hexlab.com
Product/Cost:
Lab/Hex, Vet/Hex, LabCentral,
Outreach; $5K to $200K
Licensing Costs:
Included in the above pricing
History:
Developer of clinical lab software
since 1981; now offering web-based
orders, results and reporting
Niche Markets:
Independent commercial labs, clinics, hospitals, outreach, research and
veterinarian
Total Installed Sites:
Hospital—9; Clinic—42; Multi-Site
Lab—12; Reference Lab—50;
Other—21
Total Interfaced Instruments:
250+
HIS Interfaces:
All major systems, HL7, Proprietary
Interface Engine Interfaces:
N/A
Hardware/Software
Requirements:
Open architecture with Intel RAID
server; Tbred Basic programming
language, LINUX or SCO UNIX operating systems; IDOL IV 4GL
Relational database systems
Support:
On-site hardware support; local onsite network support; software support 24 hours/day, 7 days/week by
modem or Internet
Date of Last Update:
October 2001
Features:
All clinical aspects including microbiology, cytology and pathology with
voice recognition; billing, accounts
receivable, electronic billing; medical
necessity with ABN; Internet orders
and results; new ASP product; HIS,
EMR, clinic interface
Distinguishing Factors:
On-site hardware and network service; flexibility and customizations;
stability and ease of use
H.L. SOFTWARE
15505 Heatherstone
Little Rock, AR 72223
Contact:
Lyle Dent
(501) 868-5741
E-Mail Address:
ldent@aristotle.net
Web Site:
www.HLSoftware.com
Product/Cost:
QAttack, $1,495-$5K; RIS (Reagent
Integrity Software) new product, cost
to be announced
Licensing Costs:
QAttack: single use—$1,495; site
license—$5K per five copies; RIS to
70
be announced
History:
Custom laboratory applications
Niche Markets:
Desktop, PC, Windows 95/98/2000
(any health care population)
Total Installed Sites:
Hospital—4; Other—10 applications
installed
Total Interfaced Instruments:
N/A
HIS Interfaces:
N/A
Interface Engine Interfaces:
N/A
Hardware/Software
Requirements:
Windows 95/98/NT; Delphi programming language; Windows operating
system; Paradox database system
Support:
Online customer support
Date of Last Update:
November 2000
Features:
QAttack—user-defined database for
quality assurance, competency and
employee evaluations
Distinguishing Factors:
QAttack—quality assurance software, fits and quality assurance
application, not LIS- or HIS- based;
RIS Reagent Integrity Software—validate any reagent system on your
desktop PC
INTELLIDATA INC.
1483 Old Bridge Rd.
Woodbridge, VA 22192
Contact:
Gary Rex
(800) 711-5525
fax: (813) 908-8970
E-Mail Address:
gary_rex@intellidata.com
Web Site:
www.intellidata.com
Product:
IntelliLab LIS
Licensing Costs:
$25K to $350K
History:
Founded in 1985, Intellidata has
experienced 16 years of success
serving the medical laboratory market.
Niche Markets:
Laboratories based in hospitals, clinics, reference labs, nursing homes,
vet medicine and independent labs
Total Installed Sites:
Hospital—21; Clinic—49; Multi-Site
Lab—25; Reference lab—9;
Other—3
Total Interfaced Instruments:
200+
HIS Interfaces:
SMS, Dairyland, Medic, Medical
Manager
Interface Engine Interfaces:
Cloverleaf
Hardware/Software
Requirements:
Any post Windows 95 OS on the
desktop, Windows NT, Windows
2000, LINUX and UNIX on server;
Basic, C, Visual Basic programming
languages; Windows in desktop,
Windows NT, 2000, LINUX or UNIX on
server operating systems; mvBase,
for Health Information Executives • June 2002
Jbase, MS SQL server, Oracle and
other database systems.
Support:
Software support is 7 days/week, 24
hours/day from Intellidata. Hardware
support is from Intellidata and hardware vendor.
Date of Last Update:
November 2001; Release 4.0
Features:
Only LIS entirely based on a web
server for ease of use, high performance and scalability; advanced features include design for multi-site
and multi-group, secure transmission of results and orders on LAN
and Internet; fifth generation
Medicare Medical Necessity; keyword ordering for managed care
(orders go to the correct performing
lab)
Distinguishing Factors:
Intellidata offers a path to the
future—proofing your lab with the
appropriate technology to keep your
lab running efficiently.
ISYS/BIOVATION
6925 Lake Ellenor Dr., Ste. 135
Orlando, FL 32809
Contact:
Jeff Virgo
(407) 859-2881 x 8112
(800) 527-ISYS
fax: (407) 826-9002
E-Mail Address:
info@isys.tv
Product/Cost:
Messenger; $500K to $3 million
Licensing Costs:
$400K to $3 million
History:
Founded in 1987, ISYS/ BIOVATION
continues to produce leading edge
solutions for health care
Total Installed Sites:
Hospital—11; Clinic—11; Multi-Site
Lab—2; Reference Lab—1; Other—
1 pharmaceutical and 1 research
Total Interfaced Instruments:
450+
HIS Interfaces:
McKesson/HBOC, EPIC (Practice
Management), TRIZETTO (Practice
Management), PCIS
Interface Engine Interfaces:
Datagate, Cloverleaf, Hublink, etc.
Hardware/Software
Requirements:
Independent; MSC++, Java, Delphi,
Kylix programming languages; independent operating system; independent database system
Support:
Remote and on-site 24 hours/day, 7
days/week, 365 days/year
Date of Last Update:
November 2001
Features:
Messenger is a unique combination
of a fully-user configurable LIS plus
a powerful enterprise integration
engine and data repository.
Distinguishing Factors:
Fully configurable; includes integration engine and data repository;
enables full compliance with HIPAA;
Messenger is powered by the Perfect
World Architecture enabling secure
access virtually anywhere at anytime
and real-time integration of all sys-
tems.
KEANE INC.
290 Broadhollow Rd.
Melville, NY 11747
Contact:
Ed Meehan
(631) 351-7000
(800) 699-6773
fax: (631) 351-7115
E-Mail Address:
info.hsd@keane.com
Web Site:
www.keane.com/hsd
Product/Cost:
Labfusion, laboratory information
system; $75K to $360K
Licensing Cost:
See above
History:
An information technology firm that
helps companies plan, build and
manage application software to
achieve business advantage; offers
extensive Enterprise Healthcare
Solutions that help integrate delivery
networks, hospitals, long-term care
facilities, medical group practices
and managed care organizations
better manage their IT operations
Niche Markets:
Hospitals, IDNs, long-term care
Total Installed Sites:
Hospital—28; Reference Lab—1
Total Interfaced Instruments:
100+
HIS Interfaces:
Keane HIS, SMS, McKesson HBOC,
IMN
Interface Engine Interfaces:
STC DataGate
Hardware/Software
Requirements:
HP, IBM, Compaq; Progress programming language; AIX TRU64, UNIX
operating systems; Progress database system
Support:
24 hours/day, 7 days/week support
service available; Hardware is supported by the respected vendors.
Features:
Online back-up; all reports ABNs;
includes all standard LIS options;
patient data management; test
required specimen collection; etc.
Distinguishing Factors:
Utilizes true open systems technology; financial stability; strong commitment to health care—20 years of
health care enterprises
LABSOFT INC.
8402 Laurel Fair Circle, Ste. 207
Tampa, FL 33610
Contact:
Tina Zaffuto
(813) 622-7126
(800) 767-3279
fax: (813) 622-7046
E-Mail Address:
tzaffuto@labsoftlis.com
Web Site:
www.labsoftlis.com
Product/Cost:
Beethoven II, EZ Link, LabNet; $10K
to $300K+
Licensing Costs:
$2K to $3K
History:
Founded in 1992 for development
www.
forHIE.com
www.
forHIE.com
McKESSON
5995 Windward Pkwy.
Alpharetta, GA 30005
Contact:
Jeff Watson
(404) 338-3092
(800) 981-8601
fax: (404) 338-5108
E-Mail Address:
jeffwatson@mckesson.com
Web Site:
www.mckesson.com
Product:
HorizonLab
History:
McKesson Information Solutions is a
leader in helping health care organizations worldwide provide quality
care in the most cost-effective manner possible.
Niche Markets:
circle #8
Circle 8 on FREE Information Card
Mamm
Report.
1/4
CMT
Corp.
1/4
circle #19
June 2002 •
for Health Information Executives 71
Circle 19 on FREE Information Card
2702 International Ln.
Madison, WI 53704
Contact:
R.H. Osowski
(608) 241-4151
fax: (608) 241-0361
Product/Cost:
Hummingbird; $15K to $65K
History:
Have provided software solutions to
the health care industry since 1969
Niche Markets:
Resource scheduling systems for
hospitals, doctors, clinics, etc.
Total Interfaced Instruments:
150+
HIS Interfaces:
All major
Interface Engine Interfaces:
N/A
Support:
7 days/week, 52 weeks/year
Date of Last Update:
N/A
2335 American River Dr., Ste. 402
Sacramento, CA 95825
Contact:
Stacey Cook
(916) 648-9010
(800) 664-8797
fax: (916) 648-9040
E-Mail Address:
mlab@mmgmt.com
Web Site:
www.mmgmt.com
Product/Cost:
M/LAB; $64K-$560K (software only)
Licensing Costs:
Same as above
History:
M/MGMT has 20 years' experience
working with public health and community health centers.
Niche Markets:
Public health laboratories
Total Installed Sites:
Hospital—N/A; Clinic—1 (community
health center); Other—21 (public
health laboratories)
Total Interfaced Instruments:
12
HIS Interfaces:
Any HL7 compliant
Hardware/Software
Requirements:
Please contact for more information;
Cache programming language;
Windows NT/2000 operating systems; Cache database system
Support:
Software only—quarterly version
updates; hotline system incident
reporting and modem support
Date of Last Update:
October 2001
Features:
Includes a variety of billing functions;
a full featured accounts receivable is
also integrated into the billing component; M/LAB’s tests and procedures can be user definable
Distinguishing Factors:
M/LAB offers clinical and environmental laboratory information management system specialized in public
health laboratories. M/Lab was created by public health laboratory directors for public health laboratories.
There are annual user meetings and
M/MGMT Systems Inc. offers continuing education workshops.
▼
LCI
M/MGMT SYSTEMS INC.
Lab Information Systems Buyers Guide
and marketing of lab information
systems; released LabNet LIS in
1996; released EZ Link in 1997
Niche Markets:
Multi-site POLs, hospitals, reference
labs, student health centers
Total Installed Sites:
Hospital—154; Clinic—483; MultiSite Lab—85; Reference Lab—5;
Other—5
Total Interfaced Instruments:
200+
HIS Interfaces:
HL7, Custom, SMS, Dairyland, Epic,
IDX, Firstcoast, Medical Manager,
Medic
Interface Engine Interfaces:
N/A
Hardware/Software
Requirements:
Compaq, Dell, Acer, all Pentium compatible; Visual, C++ and Delphi programming languages; Windows
98/2000/NT operating systems; SQL
server database system
Support:
Level 1—Monday-Friday 8:30 a.m.-6
p.m. EST; Level 2—24 hours/day, 7
days/week, silent sentry dial-in
access
Date of Last Update:
October 2001
Features:
Rules-based ordering; reference lab
interfaces; LIS administrator; automated result filing; microbiology
electronic workcard; ad hoc management reports; automatic fax distribution
Distinguishing Factors:
ODBC compliant; total system
accountability and flexibility; superior
support staff with lab expertise; easy
to use, time test and proven flexible
worklists; multiple report formats;
software upgrades and feature
updates included with the annual
support plans; expandable; open-end
LIS for growing labs; Labsoft ensures
that the LIS meet the specific clinical
laboratory’s needs; options for 3level customer support programs;
two-week onsite training
Lab Information Systems Buyers Guide
HorizonLab is fully adaptable to any
laboratory setting
Total Installed Sites:
Hospital—21; Clinic—2; Multi-Site
Lab—5
Total Interfaced Instruments:
300+
HIS Interfaces:
McKesson, IDX, Siemens,
Homegrown
Hardware/Software
Requirements:
HP, DG; Windows 98, NT, 2000;
Borland, Delphi, ANCI, C programming languages; UNIX operating system; Oracle database system
Support:
A variety of support options are
available to meet the customer’s
requirements.
Date of Last Update:
December 2001
Features:
Expert logic; order monitor; smart
quality management; expert microbiology; handheld phlebotomy workstations; flexible reporting; outreach
testing support
Distinguishing Factors:
Adaptable to hospital, reference and
hybrid environment; true three tier
client server design; expert rules
integrated into clinical workflow;
HorizonLab is part of McKesson’s
next generation suite of clinical
products—Horizon Clinicals.
MEDCOM INFORMATION
SYSTEMS INC.
2117 Stonington Ave.
Hoffman Estates, IL 60195
Contact:
David Baird
(847) 885-1553
(800) 213-2161
fax: (847) 885-1591
E-Mail Address:
medcom@emirj.com
Web Site:
www.emirj.com
Product/Cost:
MEDCOM Lab Information Manager;
Turn Key System starting at $10K to
$100K
Licensing Cost:
$2,600 for single user; $4,600 for
multi-user
History:
Full-service company established to
provide a wide variety of software
products and services to the independent physician as well as the
hospital and private clinical laboratories; emphasis is also placed on
instrument sales, service and communications engineering
Niche Markets:
Physician office labs; 10-250 bed
hospitals; small to medium reference
labs
Total Installed Sites:
Hospital—46; Clinic—440; MultiSite Lab—14; Reference Lab—75
Total Interfaced Instruments:
Over 250+ models/versions
HIS Interfaces:
IDX, Wismer-Martin, Medical
Manager, MEDIC and others
Interface Engine Interfaces:
Translator III, interface engine is
72
embedded
Hardware/Software
Requirements:
Minimum Pentium 400/32 megs
ram, 15 gig hard drive; Windows
95/98/NT, Novell; C++, Visual C++
programming languages; Windows
95/98/NT operating systems; D Base
compatible database system
Support:
Hardware—through dealer network,
item exchange or on-site repair;
Software—by modem or on-site visit
Date of Last Update:
September 2000
Features:
Ability to integrate billing and EMR
with LIS for paperless ordering and
reporting; scaleable from a large lab
to a larger lab; supports multiple
sites on a Wan and/or dial-up; very
easy to use
Distinguishing Factors:
Integrates Translator III interface
engine; total system offering includes
EMR and practice management;
affordable pricing; MEDCOM’S Lab
Information Manager was designed
to provide the POL, private clinic or
hospital with an easy-to-use, comprehensive program, which will interface a wide variety of clinical instruments, integrate the quality control
functions, patient database and
instrument control into a single cohesive program and help the user comply with CLIA regulations.
MEDICAL INFORMATION
TECHNOLOGY INC.
Meditech Circle
Westwood, MA 02090
Contact:
Paul Berthiaume
(781) 821-3000
fax: (781) 821-2199
E-Mail Address:
pberthiaume@meditech.com
Web Site:
www.meditech.com
Product/Cost:
Laboratory, microbiology, pathology
and blood bank; the cost range
depends on the size of the hospital
and number of applications
Licensing Costs:
See above
History:
MEDITECH has been a privately
owned company since 1969 and has
a 99 percent customer retention
rate.
Niche Markets:
Physician offices, clinics, long-term
care and behavioral health
Total Installed Sites:
MEDITECH has a total of 1,265
installed LIS sites
Total Interfaced Instruments:
Thousands over 32 years of selling
LIS systems
HIS Interfaces:
All major HIS vendors including
Siemens, McKesson, etc.
Interface Engine Interfaces:
N/A
Hardware/Software
Requirements:
EMC, Dell, Compaq, IBM; MAGIC pro-
for Health Information Executives • June 2002
gramming language, Windows NT,
2000, ME, Professional operating
systems; database system included
with MEDITECH products
Support:
Offers 24 hours/day, 7 days/week
support staff extensively trained in
MEDITECH applications; hardware
vendors provide established, experienced support professionals 24
hours/day, 7 days/week.
Date of Last Update:
Fall 2000
Features:
Efficient processing; support for integrated delivery systems; electronic
medical records; four functionalityrich applications (lab, micro, pathology, blood bank)
Distinguishing Factors:
Seamlessly integrated allowing single point of entry; competitive prices;
32 years of experience; MEDITECH
develops, installs and markets all of
their own products and does not
acquire other companies or technologies.
MODULUS DATA
SYSTEMS INC.
2700 Augustine Dr., #299A
Santa Clara, CA 95054
Contact:
George Liviakis
(408) 567-9333
(888) MODULIS
fax: (408) 567-9111
Email Address:
george@modulusdatasystems.com
Web Site:
www.modulusdataystems.com
Product/Cost:
MODULIS; $150K to $975K
Licensing Costs:
$100K to $750K
History:
Started in 1972
Niche Markets:
Hospitals, reference labs, dialysis
labs
Total Installed Sites:
Hospital—10; Clinic—1; Reference
Lab—6; Other—2 (dialysis)
Total Interfaced Instruments:
200+
HIS Interfaces:
HBO, SMS, Mednet, Gerber,
Hemocare
Hardware/Software
Requirements:
IBM RS-6000, HP, NCR, DEC; C,
Unify, GL programming languages;
UNIX operating system; Unify RDBMS
database
system
Support:
24 hours/day, 7 days/week (software)
Date of Last Update:
September 2001
Features:
High-volume relational database;
large lab processing up to 25,000
patients/day; custom solutions (e.g.,
dialysis)
Distinguishing Factors:
Willing to customize; stability (over
29 years in business)
NORTHERN SOFTWARE INC.
P.O. Box 309
Ironwood, MI 49938
Contact:
Bob Hamen
(906) 932-9990
fax: (906) 932-9992
E-Mail Address:
hamenb@northernsoft.com
Web Site:
www.northernsoft.com
Product/Cost:
elab.sys and elab.QC; $2500 and up
Licensing Costs:
$1K to $100K
History:
Started in 1984 by medical technologists
Niche Markets:
Physician office, hospitals, reference
labs
Total Installed Sites:
Hospital—12; Clinic—12; Multi-Site
Lab—2; Reference Lab—2; Other—
100+
Total Interfaced Instruments:
>200
HIS Interfaces:
5
Interface Engine Interfaces:
Dawning, Data Innovations
Hardware/Software
Requirements:
Windows 98/NT4/2000; C++ programming language; Sybase SQL,
Microsoft SQL database systems
Support:
Monday-Friday 9 a.m. to 5 p.m. CT;
others by request
Date of Last Update:
October 2001
Features:
Fully integrated with electronic medical records; medical necessity
checking; quality control; quality
assurance; many summary and
management reports; fax or email
patient reports
Distinguishing Factors:
Developed by medical technologists
OPUS HEALTHCARE
SOLUTIONS INC.
10713 North Ranch Rd. 620, Ste.
400
Austin, TX 78726
Contact:
Jerry Michaud
(512) 336-7200
(800) 676-3371
fax: (512) 336-4479
E-Mail Address:
mail@opushealthcare.com
Web Site:
www.opushealthcare.com
Product/Cost:
Opus Clinical Suite; $100K to $600K
Licensing Costs:
$80K to $500K
Niche Markets:
Hospital laboratories
Total Installed Sites:
Hospital—38; Clinic—2; Multi-Site
Lab—2; Reference Lab—1
Total Interfaced Instruments:
200+
HIS Interfaces:
SMS, HBOC, Cycare, FirstCoast,
Western Star, Hemocare
Interface Engine Interfaces:
CAI, DataGate, Dagran, Open Link
www.
forHIE.com
www.
forHIE.com
PROGENY SOFTWARE
1025 Widener Ln.
South Bend, IN 46614
Contact:
Charlie Bathon
(219) 299-4900
(800) 776-4369
fax: (219) 299-1601
E-Mail Address:
info@progeny2000.com
Web Site:
www.progeny2000.com
Product/Cost:
Progeny Genetic Database software;
Progeny Enterprise, Progeny Anywhere;
$1500 to $25K
Licensing Costs:
$299 to $25K
History:
From 1995—customers now in more than
30 countries
Niche Markets:
Lab, genetic labs, heredity genetics centers
Total Installed Sites:
N/A
Total Interfaced Instruments:
N/A
HIS Interfaces:
Via ODBC connection
Interface Engine Interfaces:
Via ODBC connection
Hardware/Software
Requirements:
IBM, PC, MAC with virtual PC; C++ programming language; Windows NT, 98, 2000, ME
operating systems; Sybase database system
Support:
One year free updates/new releases for
software; annual maintenance plan for subsequent years (optional)
Date of Last Update:
December 2001
Features:
Full range of genetic analysis from simple
pedigree drawing to customizable database
and built-in pedigree draw/display
Distinguishing Factors:
Only multi-user pedigree/genetic database
available; pedigree/database fully integrated;
completely customizable
fields/reporting/analysis
SSI
Group
1/3
vert.
circle
#43
PSYCHE SYSTEMS CORP.
321 Fortune Blvd.
Milford, MA 01757
Contact:
Patricia Salem
(508) 473-1500
(800) 345-1514
fax: (508) 478-4717
E-Mail Address:
info@psychesystems.com
Web Site:
www.psychesystems.com
Product/Cost:
LabWeb (application service provider); $65K
June 2002 •
Circle 43 on FREE Information Card
701 Congressional Blvd., Ste. 360
Carmel, IN 46032
Contact:
Robin Ades
(317) 573-6663
(800) 856-1948
fax: (317) 573-2633
E-Mail Address:
sales@orchardsoft.com
Web Site:
www.orchardsoft.com
Product/Cost:
Harvest LIS; $25K to $250K+
Licensing Costs:
$20K to $200K+
History:
Orchard Software has provided laboratory
information systems to physicians, hospitals
and independent laboratories since 1993.
With more than 300 installations nationwide,
Orchard is a leader in developing innovative
solutions to meet the needs of the evolving
laboratory industry with Windows 2000
operating system, diagnosis code screening,
true bi-directional reference lab interfaces,
email transmission of results, web-based
order, report capabilities and paperless
microbiology.
Niche Markets:
Small- to medium-sized hospitals, physician
networks, clinics, independent laboratories,
drug courts
Total Installed Sites:
Hospital—80; Clinic—180; Multi-Site
Lab—45; Reference Lab—30; Other—14
Total Interfaced Instruments:
200+
HIS Interfaces:
HBOC, SMS, Dairyland, Meditech, Cerner,
Sunquest, MZ, IDX, Experior and others
Interface Engine Interfaces:
HIE, Cloverleaf, STC DataGate, Dawning
Hardware/Software
Requirements:
HP Business Class Pentium compatible; ACI
4D, C++ programming languages; Windows
2000, NT, 98, Mac OS 8.0 and higher operating systems; ACI 4D, 4D client server
database systems
Support:
Support is provided 7 days/week, 24
hours/day via toll-free phone line and dial-in
modem. Software upgrades are included.
Date of Last Update:
July 2001
Features:
Web-based order and result capability;
email transmission of results; bi-directional
reference lab interfaces; second generation
medical necessity screening; rules-based
auto approval; paperless microbiology
Distinguishing Factors:
Flexible configurations based on unique
requirements of each customer; most complete feature set in price class; HIPAA compliant web-based outreach; Programming
environment and Windows operating system
allows for quick response to changing client
and market needs. Installation and support
staffs are clinical laboratory professionals.
▼
ORCHARD SOFTWARE CORP.
Lab Information Systems Buyers Guide
Hardware/Software
Requirements:
HP 9000 L series; Windows 9X, NT, 2000,
thin clients; C, JAVA, PERL programming
languages; UNIX operating system; Opus
DBMS, Postgre SQL database systems
Support:
Software maintenance contracts provide
support 24 hours/day, 7days/week, 365
days/year; Hardware is supported by HP.
Date of Last Update:
March 2001
Features:
Full-featured LIS; facility wide order management; Internet-based physician result
review; browser and JAVA based
Distinguishing Factors:
Internet technologies; user-driven products;
seamless integration with Opus Clinical
Suite
for Health Information Executives 73
Lab Information Systems Buyers Guide
and up
Licensing Costs:
$50K+ (five year term includes support)
History:
One of the original LIS vendors; 25
years in business
Niche Markets:
Small- to mid-size hospitals , clinics,
POLs, reference labs
Total Installed Sites:
Hospital—22; Clinic—3; Multi-Site
Lab—3; Reference Lab—4; Other—
2 (1 state lab and 1 research facility)
Total Interfaced Instruments:
100+
HIS Interfaces:
Orders; ADT; RR; Billing; Reference lab
Hardware/Software
Requirements:
Compaq, Alpha; Visual Basic, C
Fortran and SmallTalk programming
languages; Open VMS, Windows
2000, NT operating systems; Oracle
RDR Proprietary, NT, SQL server
database systems
Support:
Level I to Level III ASP Support
Service to accommodate different
laboratory service requirements
Date of Last Update:
April 1999
Features:
Browser-based navigation; medical
necessity; compliance checking;
microbiology; blood bank; autofaxing
Distinguishing Factors:
Application service provider—Levels
I, II, III; hypertext browser; user interface; easy to use; available for low
monthly fee; small upfront cost
SCC SOFT COMPUTER
34350 U.S. Highway 19 North
Palm Harbor, FL 34684
Contact:
Ms. Ellie Vahman
(727) 789-0100
(800) 763-8352
fax: (727) 789-0124
E-Mail Address:
sales@softcomputer.com
Web Site:
www.softcomputer.com
Product/Cost:
SoftLab (LIS), SoftMic (Microbiology
Information System), SoftPath
(Anatomic Pathology Information
System), SoftBank II (Blood Bank
Information System), SoftDonor
(Blood Donor Management System),
SoftA/R (Laboratory Accounts
Receivable and Billing System),
SoftQuery (Web-based Result
Reporting System); $150 million to
$2 million+; ASP implementation—
per month or per test basis
Licensing Costs:
Varies based on lab volumes and
hospital size
History:
Founded in 1979, SCC has emerged
to become a leader in the LIS industry. With over 400 employees, SCC is
one of the largest LIS vendors worldwide. SCC’s advanced LIS solutions
are able to accommodate a large
variety of laboratories, from singlesite hospitals to large multi-site IDNs
and reference labs.
74
Niche Markets:
Large multi-site labs; outreach programs
Total Installed Sites:
Hospital—305; Clinic—4; Reference
Lab—26
Total Interfaced Instruments:
200+
HIS Interfaces:
All major HIS vendors including but
not limited to Siemens/SMS, IDX,
McKesson/HBOC, Meditech,
QuadraMed, Eclipsys, Keane, Perot
and others
Interface Engine Interfaces:
Supports all major interface engine
types including Cloverleaf, HubLink,
STC DataGate and CAI; system also
includes embedded interface engine
for direct HIS interfacing, HL7,
CORBA (Common Object Request
Broker Architecture)
Hardware/Software
Requirements:
IBM p Series (RS/6000), HP 9000; C,
C++, JAVA programming languages;
AIX/UNIX, Windows operating systems; RDM++ and ORACLE database systems
Support:
SCC provides both software and
hardware maintenance contacts
which include 24 hours/day, 7
days/week, 365 days/year customer
service. Support is provided via
phone, direct link to application or
on site.
Date of Last Update:
July 2001
Features:
Comprehensive multi-site integration/consolidation; integrated outreach; rules-based system; integrated specimen tracking; embedded
Master Patient Index (MPI); robotics
ready; Web-based result reporting;
all systems developed in-house by
SCC, single platform; advanced
architecture including CORBA; systems include laboratory, microbiology, anatomic pathology, blood bank
transfusion and donor
Distinguishing Factors:
Advanced client/server architecture
using CORBA, Microsoft OCX and
Oracle; full LIS suite developed inhouse; operates as stand alone system or fully integrated; advanced
system architecture utilizing super
thin clients; embedded CORBA which
increases interfacing capability and
guards against system obsolescence; utilizes full 1024x768
Windows display for maximum information, minimal screen changes;
Among the largest LIS programming
houses in the world, SCC’s substantial and continuous investment in
R&D ensure that SCC systems are
updated as information technologies
emerge, keeping SCC at the leading
edge of LIS technology.
SCHUYLER HOUSE
14635 Titus St.
Panorama City, CA 91403
Contact:
Sasha Gorkweitz
(800) 706-0266
fax: (818) 782-0097
for Health Information Executives • June 2002
E-Mail Address:
matt@schuylerhouse.com
Web Site:
www.schuylab.com
Product/Cost:
SchuyLab; $8K to $50K
History:
Founded in 1992; went national in
1996
Total Installed Sites:
Hospital—65; Clinic—184;
Reference Lab—144; Other—23
(veterinarian)
Total Interfaced Instruments:
150+
Hardware/Software
Requirements:
Dell, Pentium; C programming language; Windows 95/98/NT/ME/2000
operating systems; Pervasive,
Btrieve database systems
Support:
24 hours/day, 7 days/week toll free
software support; on-site or fed-ex
hardware support
Date of Last Update:
October 2001
Features:
Internet module; autofaxing; remote
printing; barcoding; microbiology;
export module
Distinguishing Factors:
Easy to use; high flexibility; true 32
bit Windows version
SEACOAST LABORATORY
DATA SYSTEMS INC.
Two International Dr., Ste. 325
Portsmouth, NH 03801
Contact:
Jim Whitehurst
(603) 431-4114
fax: (603) 431-2112
E-Mail Address:
info@sldsi.com
Web Site:
www.sldsi.com
Product/Cost:
SurroundLab, SurroundLab Plus,
SurroundLab AR; $30K to $300K
History:
Serving outreach and commercial
labs since 1988
Total Installed Sites:
Hospital—4; Multi-Site Lab—2;
Reference Lab—5
Total Interfaced Instruments:
100+
HIS Interfaces:
All major vendors
Interface Engine Interfaces:
All major vendors
Hardware/Software
Requirements:
Compaq, HP, IBM servers; Cache, VB
programming languages; Windows
NT/2000 operating systems; Cache
database system
Support:
24 hours/day, 7 days/week, 365
days/year
Date of Last Update:
October 2001
Distinguishing Factors:
Systems are customized to customers’ specifics; years of experience in the commercial and outreach marketplace; systems
designed to meet the needs of com-
mercial and outreach labs
SIA-A SYSMEX COMPANY
5210 E. Williams Circle
Tucson, AZ 85711
Contact:
Bill Blair
(520) 790-4624
fax: (520) 790-4634
E-Mail Address:
blairb@sysmex.com
Web Site:
www.sia-molis.com
Product/Cost:
MOLIS, MOLIS AP; $150K to $1.2
million
Licensing Costs:
$150K to $1.2 million
History:
MOLIS was first developed by
Sysmex Molis in Liege, Belgium in
1989. Sysmex Infosystems America
began marketing in North America in
2000. MOLIS is operational in labs
and hospitals in six countries. SIA is
a Sysmex company.
Niche Markets:
Hospital, reference and hybrid laboratories
Total Installed sites:
Hospital—78; Clinic—8; Multi-Site
Lab—20; Reference Lab—30
Total Interfaced Instruments:
143
HIS Interfaces:
SMS, SAP, CEPAGE, LALISA, SANDRA,
BHS, Perse
Interface Engine Interfaces:
Cloverleaf, Datagate
Hardware/Software
Requirements:
Compaq (Alpha, Intel) IBM (Intel,
RS/6000, 3090), HP (Intel 9000);
Uniface programming language; NT,
NT2000, AIX, HP-UX, TRU 64, ALPHA,
OPEN VMS and other operating systems; Oracle, Sybase, Informix, CISAM database systems
Support:
24 hours/day, 7days/week
Date of Last Update:
September 2001
Features:
Written in a fourth generation language allowing for the use and the
setup of applications to match any
laboratory workflow; ease of implementation and customization; unique
pricing structure
Distinguishing Factors:
Flexible, functional enhancements as
needed without waiting for the next
release; fully integrated billing; low
upfront costs; installation with minimal disruption to the lab; MOLIS creates efficiency in outreach; specimen
processing like no other LIS; MOLIS is
programmed to easily change with
future needs and regulations.
SIEMENS MEDICAL
SOLUTIONS HEALTH
SERVICES CORP.
51 Valley Stream Pkwy.
Malvern, PA 19355-1406
Contact:
Mary Ellen Kaytrosh
(610) 219-8336
E-Mail Address:
maryellenkaytrosh@smed.com
www.
forHIE.com
www.
forHIE.com
SYSWARE HEALTHCARE
SYSTEMS INC.
26677 W. 12 Mile Rd.
Southfield, MI 48034
Contact:
Atman Trivedi
(248) 888-7701
fax: (561) 264-3136
E-Mail Address:
atman@sysware1.com
Web Site:
www.sysware1.com
Product/Cost:
PowerLab Std, PowerLab EE; PowerLab
STD—$40K to $85K; PowerLab EE $130K
to $900K
Licensing Costs:
PowerLab Std—$10K to $13K; PowerLab
EE $30K to $100K
History:
SYSWARE has provided LIS needs for 13
years; employs 30 engineers; 24
hours/day, 7 days/week support; modern
technologies
Niche Markets:
Reference labs, hospital labs, POLs
Total Installed Sites:
Hospital—4; Clinic—8; Multi-Site Lab—
12; Reference Lab—24
Total Interfaced Instruments:
230+
HIS Interfaces:
4
Interface Engine Interfaces:
2
Hardware/Software
Requirements:
Windows 2000; C++, Clarion, JAVA programming languages; Windows NT,
Windows 2000 operating systems;
Pervasive SQL, database system
Support:
Full software support on PowerLab LIS 24
hours/day, 7 days/week
Date of Last Update:
June 2000
Features:
Web-based order entry; remote order
entry; document scanning; paperless
micro; anatomic pathology; specimen
tracking
Distinguishing Factors:
LIS that allows your business to grow
cost-effectively; allows error free care to
providers; meets audit and compliance
requirements
Group
1/3
vert.
circle
#44
June 2002 •
Circle 44 on FREE Information Card
4801 East Broadway Blvd.
Tucson, AZ 85711
Contact:
Ken Kark
(520) 570-2000
(800) 748-9658
fax: (520) 733-6601
E-Mail Address:
ken.kark@sunquest.com
Web Site:
www.sunquest.com
Product/Cost:
FlexiLab, CoPathPlus, Blood Bank, Blood
Donor, Outreach, Micro; $250K to $2 million+
Licensing Costs:
$100K to $1.5 million+
History:
Founded 1979; traded on Nasdaq 19962001; Sunquest now a business unit of
Misys plc
Niche Markets:
Hospital, Acute care, clinics, commercial
labs
Total Installed Sites:
Hospital—1,200+; Clinic—100+; MultiSite Lab—500+; Reference Lab—200+
Total Interfaced Instruments:
600+
HIS Interfaces:
Connect to all major interface engines
Hardware/Software
Requirements:
IBM RS6000; Dell, Compaq Alpha;
Cache—Intersystems programming language; AIX, OpenVMS operating systems;
SSI
▼
SUNQUEST INFORMATION
SYSTEMS (now MISYS)
Cache—Datasystems database system
Support:
24 hours/day, 7 days/week phone support;
Web-based knowledge management; email
Date of Last Update:
December 2001
Features:
Complete, customizable, extendible LIS
system with CoPathPlus anatomic pathology; financial; outreach; blood donor and
blood bank applications; micro; compliance checking; ad hoc reporting, etc.
Distinguishing Factors:
Industry leading, award winning customer
satisfaction ratings; application and instrument interface breadth and support; robust
feature set with multi-site lab support;
Sunquest is a business unit of Misys plc, a
FTSE-250 company traded on the London
stock exchange. Misys Healthcare Division
is in the top 5 health care information
technology companies in the United
States.
Lab Information Systems Buyers Guide
Web Site:
www.smed.com
Product/Cost:
Novius Lab, Soarian, Invision; $380K to $2
million+
Licensing Costs:
$250K to $750K
History:
Siemens purchased SMS (Shared Medical
Systems) in July 2000. SMS has over 30
years of experience in developing and
implementing LIS software.
Total Installed Sites:
Hospital—56; Multi-Site Lab—10;
Reference Lab—1
Total Interfaced Instruments:
150+
HIS Interfaces:
McKesson, Invision, MS4, Unity
Interface Engine Interfaces:
Siemens Openlink
Hardware/Software
Requirements:
Compaq Alpha, IBM RS6000; C, C++ programming languages; UNIX, Windows
NT/2000 operating systems; Sybase database system
Support:
24 hours/day, 7 days/week
Date of Last Update:
October 2001
Features:
Real time turnaround time monitor; sample
tracking; rules based system; operational
flexibility
Distinguishing Factors:
Features and functions that enhance workflow connectivity to point-of-care and lab
automation systems; integrated clinical
system with multi-entity functionality and
outreach support; Improving workflow is
the key to reducing costs and optimizing
care.
for Health Information Executives 75
490 Boston Post Rd.
Sudbury, MA 01776
Contact:
Janice Sickenberger
(978) 218-5000
(888) 678-4722
fax: (978) 218-5099
E-Mail Address:
sales@idpco.com
Web Site:
www.idpco.com
Product/Cost:
MEDItrieve Imaging, MEDItrieve
C.O.D.D.; $10K to $500K
Licensing Costs:
5K to 250K
History:
Nine-year-old software developer and
system integrator in document management
Niche Markets:
Laboratories, patient accounting,
behavioral health
Total Installed Sites:
Hospital - 15; Clinic - 10; Reference
Lab - 20; Other -10 (group practices)
Total Interfaced Instruments:
N/A
HIS Interfaces:
N/A
Interface Engine Interfaces:
N/A
Hardware/Software Requirements:
NT; C++ programming language;
Pervasive SQL 2000 database system
Support:
5 days/week, 8 hours/day Eastern
standard time
Date of Last Update:
March 2002
Features:
Document imaging; enterprise report;
management (C.O.L.D.) archival
Distinguishing Factors:
Full-service provider offering complete solution; software developer, not
a VAR; employees know health care
from previous positions in health
care; product can surround any host
LIS to store images of lab requisitions
or host application reports
TRUE-MEDIX DIAGNOSTICS
1316 Englishtown Rd.
Old Bridge, NJ 08857
Contact:
Tariq M. Chaudhry
(732) 360-2018
(800) 952-3349
fax: (732) 360-4681
E-Mail Address:
sales@true-medix.com
Web Site:
www.true-medix.com
Product/Cost:
PROLIS; $12K to $30K
Licensing Costs:
None
History:
12-year-old lab supply company
Niche Markets:
Clinical laboratory
Total Installed Sites:
Reference Lab—8
Total Interfaced Instruments:
11
HIS Interfaces:
N/A
Interface Engine Interfaces:
Circle 41 on FREE Information Card
Lab Information Systems Buyers Guide
THE IDP COMPANIES
76
N/A
Hardware/Software
Requirements:
IBM compatible PCs and networks;
MS Windows 95/98/ME or 2000 professional/server; VB programming
language; Windows operating system; MS Access or SQL server database systems
Support:
Clinical support for software and
related hardware
Date of Last Update:
August 2001
Features:
Transmits electronic media claims;
patient management; billing (paper
and electronic); barcode labels;
equipment interface; accounts receivable; appointments
Distinguishing Factors:
Fully scaleable form one PC system
to huge network system; customer
service features panic notification
and patient history; extremely easy
user interface; fully automated modern system; very economically priced
V.T. REGINA & ASSOCIATES
24 Rosen Rd.
Dedham, MA 02026
Contact:
Vince Regina
(781) 326-4480
fax: (781) 634-0415
E-Mail Address:
info@vtregina.com
Web Site:
www.vtregina.com
Product/Cost:
LIS, RIS, Pharmacy, HIS consulting
services
History:
Established in 1981 to provide consulting services in the health care
sector for information systems
Niche Markets:
Hospitals, physician groups, HMOs,
etc.
Total Installed Sites:
N/A
Total Interfaced Instruments:
N/A
HIS Interfaces:
N/A
Interface Engine Interfaces:
N/A
Hardware/Software
Requirements:
N/A
Support:
N/A
Date of Last Update:
N/A
Features:
N/A
Distinguishing Factors:
V.T. Regina and Associates provides
hands-on help to clients in the areas
of system planning, system selection,
contract negotiations and project
management; major focus is the laboratory
WYDGATE TECHNOLOGIES
4925 Robert J. Mathews Pkwy., Ste. 100
El Dorado Hills, CA 95762
Contact:
Don L. Jackson
(916) 404-8400
800-WYNDGATE
for Health Information Executives • June 2002
fax: (916) 404-8484
E-Mail Address:
info@wyndgate.com
Web Site:
www.wyndgate.com
Product/Cost:
SafeTrace and SafeTrace Tx (patents
pending); $35K to $350K
Licensing Costs:
$25K to $250K
History:
$5 million in annual sales; Wyndgate
Technologies began its exclusive medical device focus by developing
SafeTrace, a fully-featured donor system with a consortium of eight
California blood centers; currently the
installations where SafeTrace is operational process over 22 percent of the
nation’s blood supply; with the Institute
of Transfusion Medicine, Wyndgate then
developed SafeTrace Tx, a feature rich,
Microsoft Windows/Oracle transfusion
service product which assists blood
banks in increasing patient safety while
reducing costs
Niche Markets:
Hospitals and regional blood bank
centers
Total Installed Sites:
Hospital—62; Multi-Site Lab—8;
Reference Lab—7; Other—117
(fixed-site donor center)
Total Interfaced Instruments:
2
HIS Interfaces:
Any HL7-standard interface, including
SMS Invision/Novius, Triple G Ultra,
IDX; in process: TDS, MedSeries 4,
SIA, Sunquest
Interface Engine Interfaces:
Any HL7 TCP/Ip engines, including
Neon, OpenLink, Cloverleaf
Hardware/Software
Requirements:
Intel, SUN, IBM, HP; C, Delphi, 4GL,
SQL programming languages;
Windows, UNIX (Solaris, AIX, HP, IBM
and Intel) operating systems; Oracle
database system
Support:
Implementation; maintenance and
support provided for both of our products; hardware and third party software products not supported
Date of Last Update:
November 2001
Features:
Donor—complete donor center management, including extensive duplicate algorithm, extensive safety
checks, HLA searching, recruitment,
mobiles, NAT testing, auto and directed, donor retested and salvage products; Transfusion—electronic crossmatch, extensive safety checks, centralized transfusion service, remote
crossmatch, multi-tasking, patient
authentication, ISBT 128, no scheduled downtime
Distinguishing Factors:
Contemporary technology, including
Oracle and Windows platforms; a costjustified, complete and robust solution
for both donor and transfusion; company’s undivided medical device focus in
donor center and hospital transfusion
and centralized transfusion services
with patents pending; SafeTrace and
SafeTrace Tx are vein to vein, fully-
integrated donor center and hospital
transfusion applications; both products
help to reduce costs and help increase
safety of the blood supply; these can
be accomplished by protecting your
investment, helping you to reduce
waste, assisting you in reducing your
blood costs, simplifying your workload
and streamlining your operation ■
www.
forHIE.com