POSITION TITLE: Clinical Analyst
RESPONSIBLE TO: Director Information Systems
DATE: September 25, 2014
JOB SUMMARY: The Clinical System Analyst acts as a business liaison to
assigned clinical departments and our providers within Western Missouri Medical
Center to ensure that Healthcare Information System (HIS) applications function
as intended. The Analyst plays a major role in researching and resolving
software problems as part of daily operational support. The Analyst is
responsible for the overall design, implementation, training, documentation;
operation and support of assigned HIS applications, databases, interfaces and
reports. They must also be familiar with the server configuration, client
installation, data transfer formats and application backup & recovery procedures
for these applications. Duties also include the maintenance and advancement of
HIS applications; the planning, implementing, testing and training on all HIS
applications; and the investigation, resolution and notification of issues escalated
through Help Desk tickets.
KEY RESPONSIBILITIES:




Provide technical and detailed support/assistance to customers through the
coordination of implementations, the operation and maintenance of clinical
applications and associated reporting systems, and software interfaces.
Ensure the initiation and timely completion of various projects. Responsible
for the overall coordination of project planning in relationship to assigned
applications.
Assists department Director in analyzing and solving clinical problems
through the use of computerization. Develops and monitors detailed action
plan with timetable including responsible party and key milestones and
establishes clear expectations of deliverables. Identifies variance from
target schedules and reports them to the appropriate individuals.
Participates in the training of end users to document, store, retrieve and
analyze clinical computer-generated information. Helps with the
interpretation of information obtained from the hospital information system
as well and related external sources.
KEY RESPONSIBILITIES CONT:







Coordinates the implementation of software enhancements in the context of
an integrated, interfaced and interactive hospital information system
Attends, participates, and occasionally chairs meetings targeted for problem
resolution and/or operational efficiencies through automation and
computerization as requested.
Provides detailed information and project status updates to staff members
on an as needed basis. Provides summary information and project status
updates to the IS Director, or others as appropriate on a monthly basis or
more frequently as needed.
Collaborates with members of the Information Systems Department, and/or
software vendors, for the development of non-standard system reports,
interfaces and downloads. Coordinates and monitors the implementation of
electronic submissions to regulatory agencies, including necessary
modifications due to design changes or specification changes.
Provide after-hours support for a variety of clinical applications and
computer systems when on-call. Records all calls to the help desk in the
approved ticket tracking system. Escalates issues when appropriate and
collaborates with members of the IS Department and/or vendors to deliver
solutions as quickly as possible.
Coordinates the implementation of clinical software enhancements in the
context of an integrated, interfaced and interactive hospital information
system.
Establishes conditions necessary to create a collaborative working
environment in the department and on project teams through the integration
of the Medical Center’s Mission, Vision, Values, and Standards of Behavior
on a daily basis.
WORKING CONDITIONS:
 Generally pleasant environment, but may become very stressful during
periods of high activity or system malfunctions.
KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED:






Strong verbal, quantitative, and interpersonal skills
Strong service orientation, excellent presentation skills and significant
experience managing software installation projects, plus demonstrated
experience consisting of at least four years of health care information
system experience, with strong user interaction.
Must have a working knowledge of and experience with clinical, financial,
administrative, knowledge based computer systems and department
operations and how they interrelate in a health care delivery system.
Experience with personal computers, personal computer networks and
personal computer software is required
Personal transportation for local travel is required. Some out-of-town travel
may be required on an occasional basis.
A valid driver's license is required
PHYSICAL REQUIREMENTS:
Frequency Scale: 1 = Rarely/Never; 2 = Occasionally; 3 = Frequently and 4 = Consistently
Activity
1
2
3
4
Activity
1
2
3 4
Activity
1
2 3 4
Climbing
x
Talking
Hand-Eye
Coordination
Kneeling
x
- Normal
Conversations
x
- Loud
Commands or
Public
Speaking
Pulling
x
Hearing
Pushing
x
- Normal
Conversations
x
Memory
Reaching
x
- Other
Sounds or
Auditory
Alarms
x
- Short term
x
Standing
x
Vision
- Long Term
x
Analytical
Thinking
Attention to
Detail
Concentration
x
Decision
Making
x
Reading
x
Writing
x
Sitting
x
Lifting
x
x
- Acuity, Near
x
Stooping
x
- Acuity, Far
x
Walking
x
- Color Vision
x
Range of
Motion
Use of
Hands
- Arms
x
- General
Manual
Dexterity
- Shoulders
x
- Keyboard
Skills or
Typing
x
x
- Over 50#
x
- Over 25#
x
- Under 25#
x
x
x
AGE CATEGORIES OF INDIVIDUALS SERVED:
Demonstrates the knowledge and skills necessary to provide age-appropriate
care to the following patient population:
____Neonatal (1-30 days)
____Infants (30 days-1 year) ____Geriatric
____Adolescent (13-18 years)
____Adult (19-70 years)
(70+ yrs)
__x_No patient contact
____Children (1-12 years)
DISCLAIMER:
This is not necessarily an inclusive list of all responsibilities, skills, tasks,
requirements, efforts or working conditions associated with the job. While this is
intended to be an accurate reflection of the current job, management reserves
the right to modify essential functions of the job or to require that other or
different tasks be performed when circumstances change (i.e. emergencies,
changes in personnel, workload, rush jobs, or technical developments).
____________________
Director
________
Date
____________________
Employee
________
Date