Payroll Audit Final Audit Report October 2010 Audit conducted by: Audit Operations Division Office of the Chief Audit Executive Canadian International Development Agency 200 Promenade du Portage Gatineau, Quebec K1A 0G4 Tel: (819) 997-5006 Toll free: 1-800-230-6349 Fax: (819) 953-6088 (For the hearing and speech impaired only (TDD/TTY): (819) 953-5023 Toll free for the hearing and speech impaired only: 1-800-331-5018) E-mail: info@acdi-cida.gc.ca TABLE OF CONTENTS EXECUTIVE SUMMARY ..................................................................................... v 1.0 Background................................................................................................. 1 2.0 Audit Objectives, Scope, Methodology and Criteria ................................... 1 3.0 Main Audit Findings .................................................................................... 2 4.0 Conclusion ................................................................................................. 4 Appendix 1: Audit Criteria and Summary of Findings ............ 5 Appendix 2: Acronyms and Abbreviations ............................. 6 Appendix 3: Sampling Methodology ...................................... 7 iii Executive Summary Background According to the 2009–10 Departmental Performance Report (DPR), the Canadian International Development Agency’s (CIDA) salary expenditures totalled $195.8 million, or 79 percent of total operating expenditures for 2,119 employees. The payroll administration within CIDA rests primarily with the Human Resources Branch (HRB) and the Chief Financial Officer Branch (CFOB). CIDA’s Compensation and Benefits Unit in Human Resources Branch is responsible to administer pay and benefits transactions for CIDA employees through the Regional Pay System (RPS) of Public Works and Government Services Canada (PWGSC). CFOB is responsible for the recording of inter-departmental settlement and Agency pay related transactions, as well as the reconciliation of actual salary recorded within the financial system to the amounts reported by PWGSC. Meanwhile, under the coordination efforts of CFOB, individual Branches are responsible to review actual salaries as compared to budget with the use of the Salary Forecasting System (SFS). Audit Objectives The objective of this audit is to provide reasonable assurance that adequate and effective controls are in place to ascertain the integrity of pay transactions. Audit Conclusion The audit found that adequate controls have been designed and are operating effectively. These controls mitigate risks relating to the accuracy of pay transactions. Opportunities for minor operational improvements were noted and communicated by way of a management letter. Statement of Assurance In my professional judgement as Chief Audit Executive, sufficient and appropriate audit procedures have been conducted to support the conclusions stated in this report. These conclusions are based on a comparison of the circumstances, as they existed at the time, with pre-established auditing criteria approved by management. This conclusion is applicable only to the subject examined. The audit engagement was planned, conducted and results are reported in compliance with Internal Audit Standards for the Government of Canada. Chief Audit Executive v 1.0 Background The payroll audit was part of CIDA’s Three-Year Risk-Based Audit Plan, 2009–10 to 2011–12. The Audit Committee recommended and the President of CIDA approved the Plan on April 28, 2009. According to the 2009–10 Departmental Performance Report, the Canadian International Development Agency’s salary expenditures totalled $195.8 million, or 79 percent of total operating expenditures for 2,119 employees. The payroll administration within CIDA rests primarily with the Human Resources Branch (HRB) and the Chief Financial Officer Branch (CFOB). CIDA’s Compensation and Benefits Unit in Human Resources Branch is responsible to administer pay and benefits transactions for CIDA employees through the Regional Pay System (RPS) of Public Works and Government Services Canada (PWGSC). CFOB is responsible for the recording of inter-departmental settlement and Agency pay related transactions, as well as the reconciliation of actual salary recorded within the financial system to the amounts reported by PWGSC. Meanwhile, under the coordination efforts of CFOB, individual Branches are responsible to review actual salaries as compared to budget with the use of the Salary Forecasting System (SFS). 2.0 Audit Objectives, Scope, Methodology and Criteria 2.1 Objectives The objective of this audit is to provide reasonable assurance that adequate and effective controls are in place to ascertain the integrity of pay transactions. 2.2 Scope The audit covered pay transactions at Headquarters, from the validation of appropriate authorization to initiate the transaction, to their posting within the RPS and final recording in SAP FI for the period of April 1, 2008, to December 31, 2009. The focus of the audit was limited to the validation of appropriate controls. The audit did not include: validation of any controls performed by PWGSC; reperformance of the calculations related to individual pay transaction to validate their accuracy; and validation of data within SAP HR and controls related to Salary Forecast System (SFS). The examination phase was completed between November 2009 and August 2010. 1 2.3 Methodology The following methodology was used in conducting this audit: Interviewed individuals within HRB and CFOB to obtain an understanding of the process of various compensation transactions and the controls in place; Documented, through flowcharting, the current processes and controls; Developed a control matrix listing control procedures required to mitigate the identified risks; Identified the key controls essential to address each significant risk, based on the control matrix; Evaluated the design effectiveness of the control environment; and Evaluated and tested the design and operational effectiveness of the key controls. To assess that the audit objective was met, the audit criteria was substantiated based on the validation of appropriately designed controls and their operational effectiveness to mitigate risk that is associated to a given criteria. 2.4 Audit Criteria As a result of the preliminary survey and the risk and control assessment, relevant process controls were identified and linked to the lines of enquiry. The auditees were given the opportunity to validate and approve the following audit criteria: 1. SAP FI and RPS employee data are appropriate and accurate 2. CIDA complies with relevant Policies 3. Salaried employees are paid in accordance with terms and conditions of employment and collective agreements 4. Salary data are properly recorded and reported 3.0 Main Audit Findings 3.1 SAP FI and RPS employee data are appropriate and accurate The audit focused on confirming that controls are designed and operating effectively as they relate to the Agency’s recording, validating and authorizing the posting of employee data through RPS. 2 Overall, CIDA’s controls are in place to give reasonable assurance that changes within RPS are completed upon receipt of proper documentation by the appropriate delegated authority and after peer verification. Furthermore, the audit confirmed that the ability to make changes to data within RPS is limited to those with appropriate access, and which is approved based on required needs and by the appropriate delegated authority. 3.2 CIDA complies with relevant Policies The Agency is required to comply with appropriate and relevant Legislation and Treasury Board Policies as they relate to pay transactions. As a result, the audit focused on validating that those responsible for the processing of pay transactions are aware of all relevant Legislation and Policy. The audit found that controls are in place to provide reasonable assurance that individuals responsible for processing pay transactions and employee personal information are aware of relevant Legislation and Policy through formal and timely communication processes. There is evidence of regular meetings taking place to discuss questions on the directives, to offer guidance and provide ongoing training, especially for newer employees. Staff are encouraged to access PWGSC’s bulletin thorough their website for further information. 3.3 Salaried employees are paid in accordance with terms and conditions of employment and collective agreements The pay transaction is created, verified and authorized by the CIDA’s Compensation and Benefit Unit through RPS, and processed by PWGSC. The audit validated that controls are designed and operating effectively as they relate to the recording, validating and authorizing the posting and payment of pay transactions. The audit concludes that appropriate controls are in place: to validate that pay transactions are only made upon receipt of appropriate documentation; to support that authorization for the transaction is obtained from the appropriate delegated authority; to provide reasonable assurance that employees pay is calculated appropriately; to support that all transactions are verified prior to posting; to provide reasonable assurance that transactions are posted to RPS by an individual with the appropriate authority; and to provide reasonable assurance that employees are paid appropriately and in a timely manner. 3 3.4 Salary data are properly recorded and reported Subsequent to the validation of pay transactions, all pay transactions for a specific period are recorded within the Agency’s accounting records through interface software to SAP. As a result, the audit focused on validating that controls are designed and operating effectively as they relate to the recording and reporting of salaries. It was observed that controls are in place to validate the accurate recording of pay in the financial system. Controls are present to reconcile the pay transactions received from PWGSC through monthly reconciliations and the review of error reports. The Agency has also implemented controls to corroborate that appropriate payments and receipts from other government departments and agencies occurred as it relates to transferred employees. 4.0 Conclusion The audit concludes that adequate controls are designed and operating effectively. These controls mitigate risks related to the accuracy of pay transactions. Some minor opportunities for operational improvements were noted and communicated by way of management letter. 4 Appendix 1: Audit Criteria and Summary of Findings Met Criteria Audit Criteria Mostly 1. SAP FI and RPS employee data are appropriate and accurate ■ 2. CIDA complies with relevant Policies ■ 3. Salaried employees are paid in accordance with the terms and conditions of employment and collective agreements ■ 4. Salary data are properly recorded and reported ■ In Part No 5 Appendix 2: Acronyms and Abbreviations Acronym or Abbreviation Description DPR Departmental Performance Report CFOB Chief Financial Officer Branch CIDA Canadian International Development Agency HRB Human Resources Branch PWGSC Public Works and Government Services Canada RPS Regional Pay System SAP FI SAP Financial Accounting Module SAP HR SAP Human Resource Module SFS Salary Forecasting System TBS Treasury Board of Canada Secretariat 6 Appendix 3: Sampling Methodology Number of transaction types and files tested: To provide reasonable assurance that adequate and effective controls are in place, the audit team: Reviewed the payroll process and identified 35 key controls for further testing. Performed 865 tests on samples selected based on 15 transaction types. Determination of number of samples required by transaction type: The audit team used a generally accepted methodology to establish the sample sizes for each transaction type. Accordingly, the table below lists the minimum sample sizes used for this engagement. The audit tested population sizes in each of the three categories identified in the table, and followed the sample methodology suggested for each segment. The sample sizes, and related tests are based on a 90 percent confidence level that conclusions can be extrapolated to the entire population. Size of Population *0 – 100 101 - 500 More than 500 No deviations N/A 23 25 Minimum sample size One deviation Two deviations N/A N/A 35 45 40 60 *For populations with fewer than 100 items, it is considered proper sampling practice to test 10 percent of the actual population. 7