Issues Involving the Unauthorized Practice of Law Colorado Bar Association Paralegal Committee September 17, 2008 James C. Coyle, Deputy Regulation Counsel Colorado Supreme Court Office of Attorney Regulation Counsel 1560 Broadway, Suite 1800 Denver, Colorado 80202 I. WHAT IS THE PRACTICE OF LAW IN COLORADO? Colorado law prohibits the unauthorized practice of law, i.e., the practice of law by a person who is not a licensed attorney in good standing. People v. Shell, 148 Colo. 162 (Colo. 2006). The Colorado Supreme Court has defined the practice of law as acting “in a representative capacity in protecting, enforcing or defending the legal rights and duties of another and in counseling, advising and assisting [another] in connection with these rights and duties….” Id.; Denver Bar Association v. Public Utilities Commission, 154 Colo. 273, 391 P.2d 467 (1964). The Court’s words make clear that providing legal advice to another person constitutes the practice of law. The selection and drafting of legal documents for another’s use involves the giving of legal advice; thus, such conduct is also considered the practice of law. Id. Under the Court’s explanation of the term “practice of law,” a non-lawyer generally cannot: 1) Provide legal advice to another person; 2) Select legal documents on behalf of another person (unless under the direction and supervision of a licensed attorney); 3) Draft legal documents on behalf of another person (unless under the direction and supervision of a licensed attorney); 4) Interpret the law as it may apply to another person’s situation; 5) Represent another individual in any legal transaction or matter; or 6) Prepare a matter for trial (unless under the direction and supervision of an attorney). II. WHEN IS THE PRACTICE OF LAW AUTHORIZED? The primary purpose for regulating the practice of law is to protect the public from harm that may result from the activities of dishonest, unethical and incompetent providers of legal services; 1 and to ensure that certain ethical duties are adhered to (these duties include loyalty, competence, diligence and candor). As a general rule, only lawyers licensed to practice law in the State of Colorado may practice law in this state. Qualifications for a Colorado law license include graduation from an ABA accredited law school, passage of an extensive bar examination, and determinations of character and fitness by the Colorado State Board of Law Examiners. 2 Colorado is not territorial in its standards however. When it can be sufficiently established that Colorado consumers are protected, other individuals may be authorized under some circumstances to practice law. 1) Out of State Lawyers. Colorado leads the nation in allowing out-of-state lawyers the ability to practice law in Colorado under certain circumstances. If the out-of-state attorney is licensed and on active status in another jurisdiction, is in good standing on all licenses, and has not established domicile or a place for the regular practice of law in Colorado, that out-of-state lawyer may practice law in Colorado on matters that do not require a state court appearance. By practicing law in Colorado, however, the out-of-state lawyer becomes subject to the Colorado Rules of Professional Conduct and rules of procedure regarding attorney discipline and disability proceedings and those remedies involving injunctive proceedings contained in C.R.C.P. 234(a). 3 2) Other Licensed Professionals. Other professionals who are licensed by the State of Colorado may be given leeway to “practice law” in limited situations due to their specialized training and licensing requirements. For example, real estate brokers are licensed under C.R.S. 12-61-101, et seq. Brokers must pass an examination to demonstrate the competency of the applicant, and satisfy Colorado Real Estate Commission fitness and character requirements. Brokers must also comply with rules established by the Real Estate Commission or be subject to discipline. The Colorado Supreme Court has authorized licensed brokers to select and use standard form legal documents approved by the Real Estate Commission on behalf of their clients in Conway-Bogue Realty Investment Co. v. Denver Bar Assoc., 135 Colo. 398, 312 P.2d 998 (1957). 1 Id. at p. 5; See also People v. Grimes, 654 P.2d 822, 826 (Colo. 1988); ABA Standards for imposing Lawyer Sanctions (1991), 1.1. 2 See C.R.C.P. 201, et seq. 3 See generally C.R.C.P. 220, 221, 221.1 and 222. 3) Other Statutory Authorizations. While the Colorado Supreme Court maintains exclusive jurisdiction to regulate the practice of law in Colorado, the Court often defers to the Colorado legislature, and the U.S. Congress, in their determination of appropriate exceptions to the practice of law. For example, officers of closely held entities, empowered by a resolution from that entity, may be allowed under Colorado state statute to represent the entity’s interests in certain matters. Licensed collection agencies are also allowed under Colorado state statute to engage in some conduct that may otherwise be considered to be the practice of law. Federal statutes authorize accreditation of non-lawyers in some immigration and other federal agency matters. 4) Trial Court Authorization. Trial courts often rely upon individuals from other disciplines to assist with matters including probation requirements, the protection of a minor’s interests, or mediation requirements. This assistance is mandated by statute or Supreme Court rule or directive. Even if some of this assistance could be technically considered the practice of law but is otherwise necessary to complete the court-assigned task, such assistance is authorized the trial court approves such conduct. 5) Other Administrative Regulation Authorizations. If a federal, state or local agency regulation or practice authorizes participation by a non-lawyer, and adequate protections are in place, then such participation that would otherwise be considered the practice of law will be allowed. For example, accredited representatives working for recognized agencies, and certain law students, law graduates and “reputable individuals” (i.e., someone the affected person knows, like a friend, family member, or clergyman, and not someone who routinely assists other persons in this area of law) may be authorized to represent persons in immigration law matters. 4 In addition, business and labor unions may represent employers or employees in employment matters before the state civil rights division or state department of labor; and engineers or development planners may participate and represent others in county commissioner and land use planning matters. Similarly, the parties may agree to an alternative dispute resolution process that involves the use of non-lawyers. Assuming adequate protections are in place, and such procedure does not run afoul of public policy and due process protections, then such participation that would otherwise be considered the practice of law will likely be allowed. The common threads through each of the above authorizations include minimum qualification requirements, competence, accountability, and access of participants to justice. 5 4 5 See 8 CFR 292.1 ABA Task Force Report, pp. 6-9. III. ARE PARALEGALS COLORADO? AUTHORIZED TO PRACTICE LAW IN Paralegals and legal assistants cannot practice law in Colorado. Paralegals only act under the direction and supervision of a licensed attorney, and that attorney is ultimately responsible to the client. While law firms most often employ paralegals, paralegals can also be “freelance” and thus work on a contract basis for Colorado attorneys. Paralegals cannot provide direct legal services to anyone other than a licensed attorney. Paralegals cannot advertise to the general public as being able to provide legal services for anyone but a licensed attorney. The Lawyer’s Duty to Supervise Non-Lawyer Staff Colo. RPC 5.3 sets forth the lawyer’s duties with respect to supervising non-lawyer staff. Colo. RPC 5.3 will be amended with all of the other Colorado Rules of Professional Conduct, effective January 1, 2008. The new rule, which is substantially similar to the previous Rule 5.3, provides: With respect to non-lawyers employed or retained by or associated with a lawyer: (a) a partner, and a lawyer who individually or together with other lawyers possesses comparable managerial authority in a law firm, shall make reasonable efforts to ensure that the firm has in effect measures giving reasonable assurance that the person’s conduct is compatible with the professional obligations of the lawyer; (b) a lawyer having direct supervisory authority over the non-lawyer shall make reasonable efforts to ensure that the person’s conduct is compatible with the professional obligations of the lawyer; and (c) a lawyer shall be responsible for conduct of such a person that would be a violation of the Rules of Professional Conduct if engaged in by a lawyer if: (1) the lawyer orders or, with the knowledge of the specific conduct, ratifies the conduct involved; or (2) the lawyer is a partner or has comparable managerial authority in the law firm in which the person is employed, or has direct supervisory authority over the person, and knows of the conduct at a time when its consequences can be avoided or mitigated but fails to take reasonable remedial action. The Comment to new Rule 5.3 provides: COMMENT [1] Lawyers generally employ assistants in their practice, including secretaries, investigators, law student interns, and paraprofessionals. Such assistants, whether employees or independent contractors, act for the lawyer in rendition of the lawyer’s professional services. A lawyer must give such assistants appropriate instruction and supervision concerning the ethical aspects of their employment, particularly regarding the obligation not to disclose information relating to misrepresentation of the client, and should be responsible for their work product. The measures employed in supervising nonlawyers should take account of the fact that they do not have legal training and are not subject to professional discipline. [2] Paragraph (a) requires lawyers with managerial authority within a law firm to make reasonable efforts to establish internal policies and procedures designed to provide reasonable assurance that nonlawyers in the firm will act in a way compatible with the Rules of Professional Conduct. See Comment [1] to Rule 5.1. Paragraph (b) applies to lawyers who have supervisory authority, over the work of nonlawyers. Paragraph (c) specifies the circumstances in which a lawyer is responsible for conduct of nonlawyers that would be a violation of the Rules of Professional Conduct if engaged in by a lawyer. Thus, lawyers may delegate certain tasks to paralegals, legal assistants, staff members and/or independent contractors; however, the lawyer is ultimately responsible in complying with the Colorado Rules of Professional Conduct. As noted in the Comment to Colo. RPC 5.3, the lawyer is responsible for providing appropriate instruction and supervision regarding the ethical aspects of employment to his or her employees or independent contractors. The lawyer is also responsible for the work product of the employees. Accordingly, the lawyer must authorize the actions taken by his or her employees, since such actions are undertaken as if the lawyer were doing the work personally. Lawyers also have ethical obligations not to assist a non-lawyer in the unauthorized practice of law. New Rule Colo. RPC 5.5, effective January 1, 2008, provides in pertinent part: A lawyer shall not: (a) practice law in this jurisdiction without a license to practice law issued by the Colorado Supreme Court unless specifically authorized by C.R.C.P. 220, C.R.C.P. 221, C.R.C.P. 221.1, C.R.C.P. 222 or federal or federal or tribal law; (b) practice law in a jurisdiction where doing so violates the regulations of the legal profession in that jurisdiction; (c) assist a person who is not authorized to practice law in this jurisdiction pursuant to subpart (a) of this rule in the performance of any activity that constitutes the unauthorized practice of law. **** This rule does not prohibit a lawyer from employing non-lawyer legal support staff or delegating functions to them. The lawyer must authorize and properly supervise the work, and remain ultimately responsible for the work product. See Denver Bar Ass’n. v. Public Utilities Commission, 154 Colo. 273, 391 P.2d 467 (1964). The Colorado Rules of Professional Conduct do not provide a definition for “adequate instruction.” Nevertheless, it is ultimately the lawyer’s responsibility to ensure that a non-lawyer support staff member acts in a manner consistent with the lawyer’s professional obligations to clients. Examples of adequate instruction are as follows: a. Since lawyers cannot aid in the unauthorized practice of law, lawyers need to specifically instruct non-lawyer staff members that they cannot provide legal advice to clients. b. Pursuant to Colo. RPC 1.6, the lawyer has an obligation to maintain client confidentiality. The lawyer is required to provide adequate instruction to the non-lawyer staff members to ensure that the lawyer’s own professional obligations in this regard are met. c. Pursuant to Colo. RPC 1.4, the lawyer must communicate with the client. The lawyer must explain this obligation to the client and identify what the non-lawyer support staff members’ limits are. The Colorado Rules of Professional Conduct also do not prescribe the amount or type of supervision by a lawyer. The lawyer must direct and review all legal work that is performed by a non-lawyer support staff member. The attorney, and not the support staff member, must provide the legal advice to the client. The lawyer should personally meet with the client at the outset of the representation. Often times, legal advice is sought while information is being obtained from the client; thus, a support staff member’s handling of the initial meeting with a client may easily result in the unauthorized practice of law. Any discussions and decisions as to strategies in handling the legal matter should be made between the attorney and client, and not between the support staff member and client. Again, in order to provide guidance to the client on appropriate strategy, the attorney must provide legal advice to the client. The attorney, and not the support staff member, must negotiate all settlements on behalf of the client. Although certain information and offers can be conveyed, the lawyer, and not the support staff member, should be conferring directly with the client and opposing counsel. Support staff members must properly identify themselves to clients, opposing counsel and third persons. Often times individuals assume the person with whom they are speaking from the law office is a lawyer, when in fact that person may be a paralegal or other support staff. Resources See Colorado Bar Association Ethics Committee Formal Opinion 61, legal assistance, and 79, use of legal assistance in client representation, which are attached to this outline. Although both were decided under the old Colorado Code of Professional Responsibility, these opinions continue to provide guidance in this area. See also the Colorado Bar Association website, www.cobar.org, for the Paralegal Committee homepage, which includes guidelines for the utilization of paralegal services. Attorney Discipline Case Law People v. Fry, 875 P.2d 222 (Colo. 1994) involved an attorney who was publicly censured because the attorney aided a paralegal in the unauthorized practice of law and neglected a legal matter entrusted to him. In this case, the paralegal had met with the clients at the lawyer’s office, provided legal advice to the clients and prepared legal documents. The lawyer had never met with the clients. In People v. Berkeley, 858 P.2d 699 (Colo. 1993), the respondent attorney was publicly censured for failing to adequately supervise a paralegal. The paralegal had met with clients several times, and provided legal advice on bankruptcy matters. The attorney had never met with the clients. In People v. Stewart, 892 P.2d 875 (Colo. 1995), the respondent attorney was suspended for three years for failing to adequately supervise a paralegal. The same paralegal who had worked for Mr. Berkeley was then employed by Ms. Stewart. Again, the paralegal, not the attorney, met alone with and advised the client about the client’s criminal matter. In addition, the paralegal met with many other clients and regularly provided legal advice to them. In People v. Reynolds, 933 P.2d 1295 (Colo. 1997) the attorney was suspended for three years and 30 days, with the two suspensions to run concurrently, for in part assisting a nonlawyer in the unauthorized practice of law. This paralegal was the same paralegal that had been hired by attorneys Berkeley and Stewart. In People v. Laden, 893 P.2d 771 (Colo. 1995), the attorney was publicly censured for aiding non-lawyers in the unauthorized practice of law by assisting them with the sale of living trust document kits to Colorado residents. In People v. Galimanis, 805 P.2d 1116 (Colo. 1991), the attorney was also publicly censured for her role in reviewing living trust documents prepared by a non-lawyer trust company which then sold the trust packages to the public. IV. CERTIFICATION PROGRAMS FOR PARALEGALS Colorado is similar to the majority of states and does not have a paralegal certification program. At the present time, this author is unaware of any efforts to establish a certification program in Colorado. Remember that any new program must come with a source for funding, either through the legislature or mandatory membership dues. Some other states have created certification programs for paralegals. These states include Ohio, North Carolina and California. These certification programs are most often funded by membership dues. These certification programs require education, testing and continuing training in order to hold oneself out as a certified paralegal. And these states do not allow certified paralegals to provide direct legal services to consumers. The Florida Supreme Court is now considering a paralegal certification rule. Similar to Ohio, the Florida program will set up a two-tier system for paralegals. The first tier, incorporated in the system by definition only, includes a person with education, training, or work experience, and who works under the direction and supervision of an attorney. No additional requirements are necessary to use the title “paralegal” and to perform paralegal work. The second tier is the Florida Registered Paralegal. In order to reach this tier, the individual must have certain education and training or certification. Because the proposed Florida program establishes a two-tier system, those individuals currently working as paralegals may continue to do so as long as they meet the general definition. Individuals who wish to obtain the higher level may do so, although obtaining the status is not mandatory to continuing to work as a paralegal. Registered Florida paralegals will not be able to provide direct legal services to others under the proposal, and must continue to act under the direction or supervision of a licensed Florida lawyer. V. NON-LAWYER LEGAL DOCUMENT PREPARERS Colorado is similar to most other states and does not allow the selection or preparation of a legal document by anyone other than a licensed attorney. This majority view is that inherent in the selection and preparation of a legal document is the provision of legal advice, and only a licensed attorney should provide legal advice. Two states do allow non-lawyers to prepare certain legal documents for members of the public who represent themselves in a legal matter. These states are California 6 and Arizona. Legal document preparers in these states have restrictions on their ability to prepare legal documents and are not permitted to otherwise engage in any practice of law. For example, the Arizona document preparer regulatory system: •Limits preparation of documents for which the preparer is competent, •Requires an examination for admission, 6 In California, a Legal Document Assistant has separate training from a Certified Paralegal. •Requires educational and experience criteria, •Requires a written disclaimer to the consumer stating that the preparer is not a lawyer, •Mandates continuing education courses, and •Establishes a code of ethics. Mandatory member dues fund the Arizona Certified Document Preparer regulation system.Code of Judicial Administration §7-208. VI. HOW IS THE UNAUTHORIZED PRACTICE OF LAW REGULATED IN COLORADO? A. WRITTEN AGREEMENTS TO NO LONGER ENGAGE IN UPL When a non-lawyer engages in the unauthorized practice of law in Colorado, the Office of Regulation Counsel, acting on behalf of the Unauthorized Practice of Law (“UPL”) Committee, first attempts to enter into a written agreement with the respondent. In the written agreement, the respondent agrees to refrain from further unauthorized practice of law, refund any fees collected, make restitution, and pay costs. In exchange, the Committee will agree not to take any further injunctive or other legal action on the matter. Colorado Rule of Civil Procedure (“C.R.C.P.”) 232.5(d)(3) encourages the use of such informal written agreements for first-time offenders. 90 individuals have entered into agreements to no longer engage in the practice of law in Colorado since the Office of Regulation Counsel began representing the interests of the UPL Committee in 1998. B. INJUNCTIVE PROCEEDINGS If an individual refuses to enter into an agreement, or the individual violates a prior agreement, then the UPL Committee may authorize injunctive proceedings against that individual. The Office of Attorney Regulation Counsel represents the People of the State of Colorado (“the people”) in such proceedings. The injunctive proceedings are filed with the Colorado Supreme Court, which then assigns the matter to the Honorable William R. Lucero, Presiding Disciplinary Judge (“PDJ”) for the Colorado Supreme Court, to act as hearing master. C.R.C.P. 234-237 (the unauthorized practice of law rules) governs injunctive proceedings to prevent the unauthorized practice of law. Other Colorado rules of civil procedure apply to such proceedings if not inconsistent with C.R.C.P. 234-237. See C.R.C.P. 235(d). As the unauthorized practice of law rules do not provide for a different burden of proof in such an injunctive proceeding, the burden is “by a preponderance of the evidence.” See C.R.S. § 13-25127(1). Pursuant to C.R.C.P. 234-237, the people need only establish facts that demonstrate that an individual has engaged in the unauthorized practice of law in order to seek an order of injunction against that individual. The people need not prove irreparable injury or the threat thereof in this type of injunctive proceeding. Conway – Bogue v. Denver Bar Ass’n, 135 Colo. 398, 410, 312 P.2d 998 (1957). The people may also seek other relief that includes a client refund, restitution to the client and any affected third parties for damages, and assessment of costs of the proceeding (see C.R.C.P. 234(b) and 237(a)). A fine is also required under certain circumstances. C. CONTEMPT PROCEEDINGS Individuals who violate a Colorado Supreme Court order of injunction are subject to contempt proceedings. C.R.C.P. 238-39, and 107(c)-(d) (when not inconsistent with 238-39), governs contempt proceedings concerning unauthorized practice of law. The people must prove that a charged individual is guilty of contempt beyond a reasonable doubt. See C.R.C.P. 107(d)(1) (setting out procedures for trial and punishment in indirect contempt proceeding where punitive sanctions may be imposed). Petitions for Contempt Citation are also filed with the Colorado Supreme Court, which then assigns the matter to the PDJ in similar fashion to the procedure for injunctive proceedings. Four things must be shown to prove punitive contempt: 1) the existence of a lawful order of the court, 2) the contemnor’s knowledge of the order, 3) the contemnor’s ability to comply with the order, and 4) the contemnor’s willful refusal to comply with the order. In re Boyer, 988 P.2d 625 (Colo. 1999); and In re Marriage of Nussbeck, 974 P.2d 493, 497 (Colo. 1999). A punitive contempt order is intended to vindicate the dignity of the court. “Plainly and simply, a punitive contempt proceeding is a matter between the court and the offending party.” See Nussbeck, supra at 499. Imprisonment or fines may be imposed. C.R.C.P. 107. Imprisonment is appropriate in circumstances where the respondent has repeatedly violated a court order and had notice of the inappropriateness of such conduct. See, e.g., Unauthorized Practice of Law Comm. v. Grimes, 654 P.2d 822, 826 (Colo. 1982) (respondent was sentenced to six months confinement in the county jail with all but ninety days suspended because of the large number of cases in which he had engaged in the unauthorized practice of law, and for his complete disregard of the Supreme Court’s injunctive order prohibiting him from practicing law). Cf. People v. Koransky, 844 P.2d 668, 669 (Colo. 1993) (holding that where the respondent demonstrated a cooperative attitude during the contempt proceeding, imprisonment was not warranted). The people do not normally seek imprisonment for the first instance of contempt. Instead the people request that the individual be fined. D. OTHER SANCTIONS (NOT IMPOSED BY THE COLORADO SUPREME COURT) 1) Other professional license sanctions, such as those contained in the notaries public statutes (C.R.S. 12-55-110.3), or any other certification or licensing regulation scheme. 2) All non-lawyers - Deceptive Trade Practices Act – C.R.S. 6-1-105 3) All non-lawyers - Criminal statutes involving fraud, theft, official misconduct, etc. contained in C.R.S. Title 18 or the U.S. Code.