Project Management Institute Professional Education Training Innovative solutions for modern businesses www.syzygal.com Quality matters Now in its fifth edition, the Project Management Each knowledge area contains some or all of the project Body of Knowledge (PMBOK) is a collection of management processes. For example, Project Procurement processes and knowledge areas accepted as best practice Management includes: for the project management profession. As an internationally recognised standard (ANSI/PMI 99-001-2008 and IEEE •• Plan Procurements 1490-2011) it provides the fundamentals of project manage- •• Conduct Procurements ment, irrespective of the type of project be it construction, •• Administer Procurements software, engineering, automotive, etc. •• Close Procurements PMBOK recognises 5 basic process groups and 10 knowl- Much of PMBOK is unique to project management, for exam- edge areas typical of almost all projects. The basic concepts ple, critical path and work breakdown structure (WBS). Some are applicable to projects, programmes and operations. The areas overlap with other management disciplines including five basic process groups are: planning, organising, staffing, executing and controlling the operations of an organisation. Financial forecasting, organi- 1. Initiating sational behaviour and planning techniques are also similar. 2. Planning 3. Executing The Project Management Institute has created a suite of ac- 4. Monitoring and Controlling crediations, but by far the two most popular are: 5. Closing Certified Associate in Project Management (CAPM) - A Processes overlap and interact throughout a project or project manager with this certification has demonstrated a phase. Processes are described in terms of: common base of knowledge and terms in the field of project management. It requires a secondary degree (high school •• Inputs (documents, plans, designs, etc.) diploma or global equivalent) and either 1500 hours of work •• Tools and Techniques (mechanisms applied to inputs) on a project team or 23 contact hours of formal education in •• Outputs (documents, products, etc.) project management. The ten knowledge areas are: Project Management Professional (PMP) - A project manager with this certification has met specific education and •• Project Integration Management experience requirements, has agreed to adhere to a code •• Project Scope Management of professional conduct and has passed an examination •• Project Time Management designed to objectively assess and measure project manage- •• Project Cost Management ment knowledge. In addition, a PMP must satisfy continuing •• Project Quality Management certification requirements or lose the certification. •• Project Human Resource Management •• Project Communications Management •• Project Risk Management •• Project Procurement Management •• Project Stakeholder Management (added in the 5th edition) The PMI Registered Education Provider logo is a registered mark of Project Management Institute, Inc. PMI is a registered mark of the Project Management Institute, Inc. 2 Your improvement partner PROFESSIONAL EDUCATION CONSULTING SERVICES Syzygal delivers class-room based professional training services and innovative e-learning solutions. All our training solutions are based on Industry recognised best practices and include formal certification. Syzygal consultants have a wealth of experience working in all types of organisations; public, private and government institutions. Our team are qualified, knowledgeable and have practical ability with global experience. IT Service Management Enterprise Governance Implementation and management of quality information technology services that meet the needs of the business, through an appropriate mix of people, process and information technology. Focusing on the performance and risk management of information technology systems and supporting greater accountability in decision-making for the best interest of all stakeholders. Project Management IT Security Management Controlled planning, organisation and motivation of resources over a fixed time to achieve specific project goals and objectives; typically to bring about beneficial change or added value. The protection of information and information infrastructure assets against the risks of loss, misuse, disclosure or damage; providing controls organisations need to manage these risks. 3 Who should attend PMI® training? Anybody can apply for a Project earn additional responsibility. CAPM cation for project managers. Globally Management Institute certification demonstrates your understanding of recognised and demanded, the PMP that matches their qualification and the fundamental knowledge, terminol- demonstrates that the holder has the experience; no certification serves as ogy and processes of effective project experience, education and compe- a prerequisite for another. There is no management. The audience for the tency to lead and direct projects. The need to be a PMI member but there PMI CAPM course may include: audience for the PMI PMP course may are member discounts on application include: and credential maintenance costs. But •• Project Team Members which certification should you target? •• Managers •• Project Managers •• Project Leaders •• Project Leaders The Certified Associate in Project Man- •• Senior Management •• Project Directors agement (CAPM) is designed for less •• New Project Managers •• Senior Project Officers •• Program Coordinator/Managers ing to demonstrate their commitment The Project Management Professional •• Development Managers to project management, improve their (PMP) credential is one of the most •• Planning Managers ability to manage larger projects and important industry-recognised certifi- •• Professional Consultants experienced project practitioners look- Making projects work PMI global standards provide guidelines, rules and characteristics for project, program and portfolio management. These standards are widely accepted and, when consistently applied, they help you, your global peers and your organisation achieve professional excellence. The PMBOK guide identifies a subset of ten knowledge areas that the project management body of knowledge generally recognised as a good practice. In PMBOK, the term ‘generally recognised’ means the knowledge and practices described are applicable to most projects most of the time and there is a consensus about their value and usefulness. The term ‘good practice’ means there is a general agreement that the application of the knowledge, skills, tools, and techniques can enhance the chance of success over many projects. 4 Syzygal professional training helps career focused individuals differentiate themselves and build successful careers. The PMBOK 10 knowledge areas Project Integration Management: includes the processes Project Human Resource Management: includes the pro- and activities needed to identify, define, combine, unify, cesses that organise, manage, and lead the project team. and coordinate the various processes and project manage- Project Communications Management: includes the pro- ment activities within the PM Process Groups. cesses required to ensure timely and appropriate planning, Project Scope Management: includes the processes collection, creation, distribution, storage, retrieval, manage- required to ensure that the project includes all the work re- ment, control, monitoring, and disposition of information. quired, and only the work required, to complete the project Project Risk Management: includes the processes of con- successfully. ducting risk management planning, identification, analysis, Project Time Management: includes the processes required response planning, and controlling risk on a project. to manage the timely completion of the project. Project Procurement Management: includes the processes Project Cost Management: includes the processes involved necessary to purchase or acquire products, services, or in planning, estimating, budgeting, financing, funding, results needed from outside the project team. managing, and controlling costs so that the project can be Project Stakeholders Management: includes the processes completed within the approved budget. required to identify all people or organisations impacted by Project Quality Management: includes the processes and the project, analysing stakeholder expectations and impact activities of the performing organisation that determine on the project, and developing appropriate management quality policies, objectives, and responsibilities so that the strategies for effectively engaging stakeholders in project project will satisfy the needs for which it was undertaken. decisions and execution. 5 The TACT approach Testing Theory Measurement and confirmation of learning through testing Delivering focused knowledge with innovative methods THEORY TEST Consolidate Absorb Placing students in real-world scenarios with hands on scope TACT ABSORB 6 Fun and interesting learning utilising interactive methods CONSOLIDATE As part of doctoral research, The THEORY of a subject is obvi- Syzygal have developed a unique ously critical to success, but ensur- approach to developing and ing it is positioned in contextual designing professional education alignment is the pay-off. We then courses and courseware. Rather ensure students ABSORB the the- than utilising tired and over-used ory by placing them in real-world methods such as working straight scenarios and role-plays, ensuring from a syllabus, Syzygal decided to the theory connects to practical research the key elements of effec- application. To support this we tive learning. What we found was CONSOLIDATE the learning by us- that although dynamic and flexible ing innovative games and exercises delivery methods were essential to to further develop understanding the overall experience for students, and retention. Finally we ensure it was the approach to content TESTING takes place throughout formulation and positioning that training events which prepares was critical to maximising learning the student to take their formal up-take and knowledge retention. certification. TACT is Syzygal’s proprietary methodology for developing courses and courseware Gaining recognition as a subject matter expert and moving your career forward begins with demonstrating your knowledge and expertise. Help and expert advice when you need it most The foundation of the Syzygal sultancy or training and education Our approach is to accept and deliver business model is the spe- products. Syzygal’s primary business only the highest quality in informa- objectives and goals are to: tion content, materials and delivery cialisation in the areas of IT Service Management, IT Security Management, Project Management and of our courses. We believe that learn•• Enterprise Governance. Our focus is Educate professionals in leading ing is better achieved by participa- industry best practices tion from the student rather than on supporting and communicating world-renowned, industry recognised instruction by the lecturer. Taking •• Help our clients develop real this approach leads to a better overall frameworks and standards. In doing knowledge and understanding experience for the training candi- so we help our clients develop world- in core business practices dates and achieves a longer lasting class, business centric IT Services and business change environments. knowledge transfer from the course. •• Placed world-wide, we provide in- Support the practical implemen- We employ only the best training tation of that knowledge resources and ensure they have ap- novative solutions helping your business deliver tangible and measurable improvements through direct con- plicable, real life experience in their •• Ultimately help our clients im- specialist areas and industry standard prove their business practices frameworks and methodologies. 7 Professional Education Stand out from the crowd Syzygal Europe Kemp House London Syzygal Arabia Silicon Oasis Dubai www.syzygal.com info@syzygal.com