Avoiding the Fatal Flaws of Business Intelligence Bill Hostmann James Richardson Gartner Webinar 26 August 2009 Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval from Gartner. Such approvals must be requested via e-mail: vendor.relations@gartner.com. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Welcome! Here’s how to participate in today’s webinar • You can listen to the presentation using your computer’s speaker system as the default (VoIP). • Or dial the conference line by selecting Use Telephone in the webinar audio pane. • Have a question for the presenter(s)? Type it into the Questions pane—we will answer as many as time permits. • A recording of this presentation will be sent to you within 48 hours. • If you would like a copy of today’s presentation, contact your Gartner Account Executive or e-mail us at: GartnerWebinars@gartner.com. • Please note you may be polled during the webinar; only aggregate answers will appear. Our world-class, objective insight is drawn from thousands of daily client interactions 60,000 Clients 10,000 Client Enterprises 100,000 IT End-User Inquiries 5,500 Benchmarks 65% of Fortune 1000; 85% of Global 500 2 Million+ IT End-User Searches 650 Analysts Across 80 Countries 60+ Conferences 3,700 CIOs © 2009 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 10,000 Media Inquiries 2 Avoiding the Fatal Flaws of Business Intelligence Bill Hostmann James Richardson Gartner Webinar 26 August 2009 Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval from Gartner. Such approvals must be requested via e-mail: vendor.relations@gartner.com. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Large BI Software Investments Planned; Business Value Realized Will Vary Widely Between Firms Approximately what amount of funding is allocated to BI and information infrastructure software purchases for your next fiscal year (2009)? N = 289 45% of respondents said they will spend $1 million+ on BI & information infrastructure. Source: "Spending and Sourcing Preferences for Business Intelligence and Information Infrastructure, Fiscal 2009," G00159109 4 Flaw #1 Believing that "If you build it, they will come" Flaw #2 Managers Needing to "Dance with the Numbers" Flaw #3 "Data quality problem? What data quality problem?" Flaw #4 "Evaluate other BI platforms? Why bother?" Flaw #5 "It's perfect as it is! Don't ever change ..." Flaw #6 "Let's just outsource the whole darn BI thing" Flaw #7 "Just give me a dashboard. NOW!" Flaw #8 "Err … X + Y = Z, doesn't it?" Flaw #9 "BI strategy? No thanks, we'll just follow our nose." Recommendations Bottom line, and ... 9Assess your BI value, risks and failure points ... What you can do tomorrow 9Judge your situation against case studies, BI framework, cornerstones and fatal flaws 9The information infra9Strive for consolidation, structure is the foundation standardization and flexibility 9Evaluate your user segments, 9BI tools and applications and define a portfolio that are not "one size fits all" addresses the range 9Establish a BI competency 9Without the right skills, organization and processes, center to ensure BI is embedded in business processes BI cannot succeed 9BI exists to fuel business strategy 9Align BI efforts with critical business initiatives Thanks for participating! Do you have any questions? • If you haven’t done so already, please type your questions into the Questions pane. • We will answer as many of your questions as time permits. Get daily insight focused on your role • Gartner advice in the context of your role • Dedicated portal focused on what you need to know from Gartner or the media • Analysts as coaches • Peer connection and input • Toolkit content helps you be more efficient and effective • Access to all eight roles Let Gartner be your indispensable resource—follow up with your account executive today! Two simple steps for increasing the value of today’s webinar experience • Contact your Gartner account executive (or e-mail GartnerWebinars@gartner.com) with any additional questions, comments or requests—or to order a complimentary copy of today’s presentation • Visit gartner.com/webinars for a schedule of upcoming Gartner webinars (plus replays of previous webinars) and share these resources with your colleagues Avoiding the Fatal Flaws of Business Intelligence Bill Hostmann James Richardson Gartner Webinar 26 August 2009 Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with written approval from Gartner. Such approvals must be requested via e-mail: vendor.relations@gartner.com. Gartner is a registered trademark of Gartner, Inc. or its affiliates.