CMAA University’s Club Training Center Course List
Club Governance
Club Safety cont.
Archived Club Governance Webinars
The Outlook for City and Country Clubs in 2013
(57:34)
Demystifying Club Governance (1:01)
Club Safety
Club Safety Spanish Courses
Abuso de Sustancias en el Lugar de Trabajo – Lo
Qué los Empleados Deben Saber (27:13)
Cierre/Etiquetado – Empleado Autorizado (20:58)
Cómo Prevenir los Resbalones Tropiezos y Caídas –
Guía Para Empleados (24:33)
Comunicación de Riesgos (29:39)
Conducción a la Defensiva – Para Conductores no
Comerciales (37:14)
Conducir a la Defensive – Vehículos Comerciales
Motorizados (45:07)
Espacios Confinados que Requieren Permiso –
Asistente (45:11)
Espacios Confinados que Requieren Permiso –
Participante (31:18)
Hojas de Datos de Seguridad de Materiales (31:21)
Medidas de Emergencia y Prevención de Incendios
(31:11)
Patógenos de la Sangre (44:44)
Protección Contra Caídas en la Construcción (35:47)
Protección de la Espalda (25:46)
Protección de Manos (32:52)
Seguridad en el Lugar de Trabajo – Para los
Empleados (38:00)
Essential Environmental Safety
Asbestos Awareness (38:09)
EPA Inspections (30:55)
Hazardous Waste Container Management (47:02)
Hazardous Waste Emergency Response –
Generators and TSDFs (35:56)
Hazardous Waste Introductory Training (26:26)
Hazardous Waste Manifests (36:14)
Hazmat Transportation Security Awareness (37:24)
HAZWOPER Facility Operations (39:57)
HAZWOPER First Responder – Awareness Level
(32:15)
Lead Safety (27:47)
Reactive Chemicals (36:23)
Safe Chemical Handling (37:49)
Spill Prevention Control and Countermeasures Plan
(26:16)
Storm Water Pollution Prevention Plan Program
(35:42)
Universal Wastes – Large and Small Quantity
Handlers (40:25)
Working Safely With Corrosives (31:05)
Learn More: (703) 739-9500
clubsolutions@cmaa.org
Working Safely With Pesticides (28:06)
Working Safely With Solvents (43:03)
Essential Safety for Employees
Accident Investigation (22:30)
Avoiding Back Injuries (36:51)
Avoiding Exposure to Bloodborne Pathogens (34:50)
Back Safety (24:42)
Bloodborne Pathogens – General (29:19)
Contractor Safety (31:45)
Defensive Driving – Noncommercial Vehicles (28:27)
Disaster Planning – Employees (24:49)
Emergency Action and Fire Prevention (28:42)
Eye Protection (16:39)
Fire Extinguishers (27:43)
Flammable and Combustible Liquids (21:36)
Good Housekeeping (24:20)
Hand Protection (29:37)
Hazard Communication (26:07)
Hazard Communication – GHS and Your Right to
Know (35:11)
Hazard Communication and GHS – Employees
(32:38)
Ladder Safety (23:11)
Lockout-Tagout – Affected Employee (19:49)
Lockout-Tagout – Authorized Employee (20:36)
Material Safety Data Sheets (26:39)
Mold Hazards and Prevention (28:00)
Noise and Hearing Protection (19:28)
Office Ergonomics (27:16)
Office Hazards (29:51)
Portable Power Tool Safety (15:37)
PPE – Foot Protection (13:04)
PPE – Employees (32:33)
PPE – Emergency Response (37:26)
Recordkeeping – Injury and Illness (30:53)
Respiratory Protection (31:03)
Safety Orientation – New Employee (36:30)
Slips, Trips and Falls (22:19)
Understanding Chemical Labels Under GHS (19:54)
Understanding The Safety Data Sheet (25:55)
Warehouse Safety (34:31)
Working in Cold Conditions (41:56)
Working in Hot Conditions (Hot Work) (23:04)
Workplace Safety – Employees (28:36)
Workplace Security – Employees (19:11)
Your Guide to PPE (46:50)
Essential Safety for Managers
Disaster Planning – Supervisors (24:06)
DOT Alcohol and Drug Testing Rules – Supervisors
(30:15)
Exit Routes – Supervisors (24:49)
www.cmaa-university.org
CMAA University’s Club Training Center Course List
Club Safety cont.
Golf, Sport & Recreation Management
Hazard Communication And GHS – Supervisors
(24:25)
Slips, Trips and Falls – Supervisors (27:26)
Train the Trainer (32:54)
Archived Golf, Sport & Recreation Management
Webinars
The Club Manager’s Guide to a Successful Summer
Camp (1:01:50)
How Is Your Golf Retail Operation Performing (57:14)
How Well Is Your Club’s Fitness Program (1:00:23)
Specialized Safety
Aerial Lift Safety (27:01)
Arc Flash Safety (Qualified Persons Working on or
Near Energized Equipment) (18:32)
Bloodborne Pathogens – Healthcare Workers (23:41)
Compressed Gases (20:59)
Crane Rigging (35:21)
Crane Rigging in Construction (43:43)
Defensive Driving – Commercial Vehicles (32:40)
Ergonomics – Industrial (29:10)
Electrical Safety – Unqualified Worker (26:03)
Fall Protection – Construction (36:06)
Forklift Operator Safety (26:19)
Forklift Safety – Rough Terrain (19:51)
Hazard Communication – Healthcare Worker’s
(21:58)
Hazardous Materials Transportation (30:27)
Hydrogen Sulfide Safety (34:24)
Infectious Materials Transportation (27:59)
Laboratory Safety (38:27)
Permit Required Confined Spaces – Attendant (29:21)
Permit Required Confined Spaces – Entrant (26:31)
Machine Guarding (21:54)
Scaffolds – Construction (36:46)
Trenching – Competent Person (24:38)
Welding, Cutting and Brazing (16:40)
What Unqualified Worker’s Need to Know About
Electrical Safety (39:56)
Health & Wellness
Health & Wellness for Employees
All About Nutrition (35:18)
Balancing Work and Home (38:11)
Driver Wellness (26:42)
Financial Wellness (30:52)
Fitness for Everyone (33:37)
Hazards of Smoking – How to Quit (26:10)
Healthy Aging (23:40)
Healthy Sleep Habits (30:27)
Heart Health (43:49)
Keeping Yourself – and Your Family – Healthy (35:00)
Pandemic Flu – How to Prevent and Respond (21:49)
Stress Management (27:28)
Substance Abuse in the Workplace – Employees
(22:17)
Successful Weight Management (37:41)
Wellness and You (26:07)
What You Need to Know About Headaches (24:35)
Health & Wellness for Managers
A Manager's Role in Wellness (39:16)
Creating a Successful Wellness Program – A Guide
for Managers (44:39)
Customer Service
Customer Service Skills (23:58)
Human Resources & Compliance
Facilities Management
Archived Facilities Management Webinars
2013 Finance & Operations Report (1:00:22)
Sustainable Operations in a Club Environment (50:45)
Food & Beverage
Archived Food & Beverage Webinars
Captivating Chile: Chilean Wine Workshop and Virtual
Tasting (59:16)
Confronting Tough Issues in Negotiating Event
Contracts (58:59)
Creating Memorable Wine Dinners for Your Members
(58:54)
Maximizing Your Members’ Experience with Beverage
Training (52:38)
Learn More: (703) 739-9500
clubsolutions@cmaa.org
Archived HR & Compliance Webinars
Healthcare Reform's Pay or Play Rule Action Items
for Employers (1:26:56)
Let’s Talk About Bullies and Violence in the
Workplace (1:01:40)
Sports Fan Guide to Human Resources (56:17)
Strategies for Diversifying Teams Through
International Recruitment (1:00:33)
Ten Good Ways to Get Your Club Sued by an
Employee (53:18)
www.cmaa-university.org
CMAA University’s Club Training Center Course List
Human Resources & Compliance cont.
Human Resources & Compliance cont.
Essential HR Functions for Employees
Affordable Care Act (37:28)
Diversity – Employees (29:11)
Effective Communication – Employees (26:07)
How To Manage Time Wisely (31:44)
How to Prevent and Respond to Bullying at Work
(34:35)
Preventing Sexual Harassment – Employees (28:58)
Sexual Harassment – Employees (21:43)
Social Media and Sexual Harassment (27:38)
Workplace Diversity – Employees (31:50)
Workplace Harassment – Employees (24:44)
Workplace Violence – Employees (29:25)
HR Spanish Courses
Acoso Sexual – Lo Que los Empleados Deben Saber
(23:37)
Leadership
Archived Leadership Webinars
Board Relations (1:01:36)
Club Trends and Successful Clubs Following Them
(1:02:40)
How to Audit Your I-9 Forms and Save Thousands of
Dollars (1:07:27)
Managing the Club in the Cloud (55:06)
The Many Benefits of Your Capital Reserve Study
(54:58)
Essential HR Functions for Managers
ADA – Supervisors (50:44)
Attendance Management – Supervisors (23:31)
COBRA and HIPAA – Supervisors (41:41)
Diversity – Legal Basics for Supervisors (32:17)
Effective Meetings – How to for Supervisors (23:30)
Employment Law – Supervisors (31:40)
FLSA – Supervisors (44:04)
FMLA – Supervisors (53:03)
Grounds for Termination – What Managers and
Supervisors Need to Know (22:59)
Hiring Legally (25:37)
How to Conduct New Employee Orientation (35:25)
How to Explain the 401(k) to Employees (28:10)
Interviewing Skills for Supervisors (26:36)
Job Descriptions – How to Write Them Effectively
(38:57)
Managing Challenging Employees (32:21)
Measuring Job Performance – Supervisors (30:09)
New Employee Orientation – Supervisors (26:40)
NRLA and Unions –Supervisors (22:47)
Performance Appraisals – How to Conduct Effectively
(24:03)
Preventing Sexual Harassment – Supervisors (34:34)
Progressive Discipline (26:31)
Reducing Employee Turnover – Increasing Retention
(24:19)
Sexual Harassment – Supervisors (32:08)
Substance Abuse – Supervisors (45:49)
Terminating Employees – The Process (25:55)
Terminating Employees – What Supervisors Need to
Know (21:47)
Workers Compensation – Supervisors (33:27)
Workplace Diversity – Supervisors (34:13)
Workplace Ethics – Supervisors (30:29)
Workplace Harassment – Supervisors (32:07)
Workplace Privacy – Supervisors (29:52)
Workplace Violence – Supervisors (30:06)
Learn More: (703) 739-9500
Essential Leadership Skills for Employees
Business Ethics – Employees (26:32)
Team Building for All Employees (20:57)
Time Management Skills – Employees (21:09)
Essential Leadership for Managers
Coaching for Superior Employee Performance –
Supervisors (27:39)
Leadership Skills: Managers and Supervisors (26:38)
Motivating Employees – Tips and Tactics for
Supervisors (22:58)
Team Building for Supervisors (21:43)
Membership Marketing
Archived Membership Marketing Webinars
clubsolutions@cmaa.org
Club Member Experience Essentials for a Changing
World (57:05)
Investing in Membership Marketing (58:07)
Marketing Limitations in the Private Club World
(58:48)
The Secrets of Membership Marketing (57:45)
Stability vs. Sustainability (Marketing) (53:05)
Steps to an Effective Social Media Strategy (52:40)
www.cmaa-university.org
CMAA University’s Club Training Center Course List
Vendor Systems Training
Jonas Training
ADM Set up: New Terminal (15:00)
ADM Set up: New User ID (4:39)
Club Bookmarks & Favorites (10:23)
Club Jonas Toolbar (9:45)
Inventory: Months End Counts With No Scanner
(6:19)
Inventory: Months End Counts With Scanner (8:00)
New Inventory POS Item & SKU (8:31)
New POS System (5:53)
New Prep Option (7:18)
POS Split Settlements (6:26)
Quick Even Split POS Chit (4:37)
Retail POS Item Return (6:10)
Redeeming Gift Certificate (5:39)
Sales Item on Menu (2:20)
Sales Item with Package Revenue (5:57)
Split Sales Items Between Chits (6:05)
Subject Matter Expert Content
(Additional content available for purchase)
Communication
Dr. Tony Alessandra – DISC Interactive Assessment
Dr. Tony Alessandra – DISC Interactive Communications Tool
Dr. Tony Alessandra – DISC Interactive Virtual Training Program
Vincent Phipps – Amplify Your Listening and Customer Service Skills
Vincent Phipps – Amplify your Public Speaking and Presentation Skills
Customer Service
Shep Hyken – The Customer Focus
Human Resources & Compliance
EZ-HR – Assembly Bill 1825 Compliance Harassment Training
EZ-HR – Effective Supervision
EZ-HR – Forms & Documentation Training
EZ-HR – Practical Legal Considerations for Decision Making
Leadership
Mark Jeffries – The Art of Business Influence
Learn More: (703) 739-9500
clubsolutions@cmaa.org
www.cmaa-university.org