Syllabus – CNT 62B Cisco CCNA 3,4 Course Information: Cisco Networking Academy CCNA 3/4 CNT 62B Credits: 4.00 This course covers the third and fourth parts of the Cisco Certified Network Associate (CCNA) curriculum, and the objectives of the current Cisco CCNA exam. It covers internetwork topology and design, configuring LAN switches, STP, VLANs and trunking, TCP/IP suite, VLSM / CIDR IP addressing and subnetting, advanced routing concepts and configuration for RIP, EIGRP, IGRP, and static routes. Also includes WANs using Frame Relay, ISDN, dial-on-demand routing, PPP, PAP/CHAP authentication, and network address translation. Network security, best practices, router/switch security, passwords, and remote access concepts. This class includes hands-on experience using Cisco routers and switches. Prerequisite: Computer Networking Technology 62A (Completed with a grade of "C" or higher) or completion of Cisco Networking Academy 1 & 2 at a Cisco Academy. ** NOTE ** Prerequisite for this class is having passed our CNT62A, or equivalent industry experience. If you've completed Cisco 1 and 2 at another Cisco Academy, or if you have sufficient network experience, you can take this class without the prerequisite LPC CNT62A, BUT you will need a waiver from me FIRST before you can register. I'll have to verify your Academy record, or you will need to complete the Cisco 1 and 2 online finals in the first two weeks of class - a necessary step - so email me for further information and we'll get you registered. If you can do that, you can be in the class. Students with sufficient previous industry experience may have the instructor's support for a prerequisite challenge. See the Instructor. Face to face / Online hybrid: The schedule lists the class as meeting in rm 805 Tuesdays beginning at 5pm to 7:50pm. Lecture recording typically begins at 5:30pm. This class is being taught as an online/hybrid class. See the definition of Online/Hybrid at: http://lpc1.clpccd.cc.ca.us/lpc/jgonder/#Online-Hybrid Online/Hybrid operation of this class; in-class participation in the lecture, online joining of CCCConfer, and subsequent access to the lecture recording will be discussed in the Orientation video and first lecture. Office Hours: Face to face office hours are listed on the iCal and will be discussed in the first lecture. Any changes, e.g. due to college meetings, will be reflected in changes in the iCal. The F2F office hours are also indicative of simultaneous Online Office Hours. Class Cancellation/ Calendar changes: If an on campus meeting is canceled by the instructor it will be reported to the hotline, and information available on the LPC website, and changed on the online calendar. You do not have to come and wait to a meeting Syllabus – CNT 62B Cisco CCNA 3,4 removed from the calendar. If you come, and the instructor is not there, check the calendar and LPC website. Any cancelations or changes to lecture recording times, office hours, drop in lab times, or anything else due to college meetings or instructor absence are noted on the online calendar. You should check the online calendar regularly, and before logging in for a CCCConfer lecture to check for any last minute changes to time or login information. Required / recommended / Free Open Source texts and information: ** ALL my classes require a student membership in ACM.org See: http://www.acm.org/membership/membership/student/benefits Cost = $20 This provides access to 500 online books, and Skillsoft training courses for Cisco, CompTIA, Oracle, Microsoft certifications. Chapters from these books, and sections from these courses will be used in this class. For the rest of required / recommended items see: http://lpc1.clpccd.cc.ca.us/lpc/jgonder/#Books Recommended books will be discussed in the orientation and first lecture. Syllabus – CNT 62B Cisco CCNA 3,4 Introduction: Welcome to Las Positas College and this course. I appreciate your choosing us to help you achieve your goals, and I will do my part to support you in your educational journey. I am a lifetime learner, and I hope you are too. One of the reasons I teach these new technology classes is that they are so interesting to me, and I’m always looking to learn new things, and practice new skills, and then put them to use. If it seems to you that this class is relatively loosely organized compared to a class like history, for example, it’s because I believe we serve you best when we can be new, current, and relevant. By the time any tech book is written, it’s probably out of date, so I will always be looking for the latest and best information for you, and will probably have labs in our class and readings each semester that have never appeared here before. If there’s a new development in technology that’s related to our course, even if it comes up in the middle of the semester, I’ll try to incorporate it. The price we pay for that is that this class curriculum plan cannot be codified, set in stone and reused year after year, but, instead, it's like the menu at a good restaurant; it gives a short list of the general things, but the specials of the day will always be new, fresh, surprising, and written anew on the chalk board each morning. Each week we may have something on our plate completely new, but tasty and nutritious. Also, many of you are already experienced in the tech world, and your experiences and insights are welcomed and encouraged to maximize what we all get out of this class. The content, concepts and skills chosen for this class are intended to be the ones most useful to you in the real world. If you have an opinion about that, or pretty much anything else, it’s important to hear it. Please feel free to add your “two cents” and give us the benefit of your perspective. Instructor: John Gonder, CCAI, CCNP, CCNA, ACE, MCP, Project+, Sec+, Net+, A+, CIW, etc. Quickest contact will be by class email: jgonder@mac.com NOTE: You must always include /one/ class number in the subject line (as in 70, 7501 or 62) or your email will be filtered out. If you’re in more than one class, choose one class number to which your question relates, so your email goes to the right email folder. Remember that all FAQ type questions go to Piazza.com, as demonstrated in the orientation lecture. Never include your "W" number (W123456789) in any emails. Syllabus – CNT 62B Cisco CCNA 3,4 Emails are generally answered within one business day. Questions of interest to the class will be answered to the group during subsequent lecture, email, or announcement and on Piazza.com. FAQ and class questions: Piazza.com/ LPC email: jgonder@laspositascollege.edu Office hours: See a current online calendar at https://www.google.com/calendar/embed?src=jsgonder%40gmail.com&ctz=America/Los_Angel es Online office hours will be announced in class and on the online calendar LPC phone: 925 424-1000 Land Mail: Las Positas College, 3000 Campus Hill Drive, Livermore, CA 94551 Expectations: This class requires regular weekly participation. While we are concerned with the skills and information around this class subject - at the core, we're here to teach you how to think – to locate, assemble, disassemble, evaluate, analyze, organize, document, communicate and apply information to solve problems and complete tasks. You're expected to do the reading, view and listen to lectures, and do the work assigned. While this is not an English class, writing well is a key to getting and keeping a good job, so use whole sentences with good grammar and spelling everywhere; that is a part of your grade. Note minimum length requirements for posts. See the research standards, Blackboard rubric and good writing example at - http://lpc1.clpccd.cc.ca.us/lpc/jgonder/ See video Writing Good Reports: http://lpc1.clpccd.cc.ca.us/lpc/jgonder/bonuslectures/WritingGoodReports/ Writing assignments typically have 5 extra credit points for "extra good" writing awarded without discussion or feedback. See video Writing Rubric: http://lpc1.clpccd.cc.ca.us/lpc/jgonder/bonuslectures/WritingRubric-01/ Syllabus – CNT 62B Cisco CCNA 3,4 Periodic Updates / Survey: We will have a BlackBoard update form/survey for you to send in periodically to make sure you're doing ok, and to identify any resources or help you need to succeed in the class. It's required. Reports, File Formats and Naming: Normally all reports or writings should be pasted into a new thread post in the correct forum in Blackboard. The thread must be titled with your name. If I want you to do anything else, I'll say so in the lecture. Check that it looks good and reads correctly. Fancy formatting done in a word processor may not translate properly when pasted in. It's your responsibility to double check that it looks good after pasting into Blackboard. Report rubrics will be discussed in class. Some report writing basics: Use Bold, Italic, Underline as tasteful accents only. A clean readable font type and size is required; e.g. Verdana 12 No HTML is allowed in reports. Do not attach reports as files, or email them to me unless I explicitly request it, which will never happen. The folder structure to be used, or the turn-in location will be indicated in the assignment. Be careful to follow the instructions. Typically these are demonstrated during the lecture / lab demo. The filetype / file format required for the assignment will be indicated in advance. Use only that type, as in pdf, or mp3, or whatever the assignment requires. Submissions not following the requirements are not graded. Standard File requirements: When a file is required it must have a correct name and file format. When you need to create a file name for any reason, use lowercase letters with no spaces or underscores. The protocol will be lastnametitle.ext as in: jgonderch1lab.txt or jgonderch1lab.jpg CamelCase is acceptable, e.g. MyLastNameTitle.jpg JGonderWk3.jpg All files should be named so that, by simply looking at the file, I can tell whom it's from and what it's for. Good filenames: jgonderch5.jpg ssmithmodule6.png jgonderscript.jpg Syllabus – CNT 62B Cisco CCNA 3,4 Bad filenames: yoteach.docx screenshot.jpg billych5.jpg my report.doc geek666.pic j_gonder_ch2.txt Permitted File Formats: For screenshots or other images jpeg, pdf, bmp and png are acceptable. That means all others are NOT acceptable. For a text file, use txt, pdf or rtf format. That means all others are NOT acceptable. For a formatted word processing file, you may use DOC or DOCX. That means all others are NOT acceptable. I will not check to see everything looks good and is in the correct format before deadlines. If it's hard to read, items are missing, it's named incorrectly, or not in the right format when grading occurs, it will not be graded. If the forum has not yet closed, you may correct these mistakes, and in the next grading pass the item will be graded. Course content includes: See the latest course outline for this class at www.laspositascollege.edu (follow links to class schedule). This will be discussed in the first lecture. Orientation: We will have a recorded online general orientation, as well as one specific to each class. See the online iCal at https://www.google.com/calendar/embed?src=jsgonder%40gmail.com&ctz=America/Los_Angel es for scheduling. These online orientations will be archived, and available for viewing, and RE-viewing as you desire. We will cover in excruciating detail all the parts of the syllabus, as well as demonstrate all the basics of how to access and participate in this course and discuss best practices for online classes. Rather than re-type dynamic information here, since links and information evolve over time, you will see links to the location of college information, schedules, contact info, web pages and documents. Attendance, online or in person, at the time of orientation recording is not mandatory, but recommended. There will be a Module0 quiz that will cover material in the orientations and syllabii – for which it is at least mandatory to view the archive of the orientation, view the first lecture, and read the syllabus. Syllabus – CNT 62B Cisco CCNA 3,4 Questions on material covered in the orientations will not be repeatedly answered after the recordings are posted. Repeat: Questions on material covered in the orientations will not be repeatedly answered after the recordings are posted. Module0: The first module of the class, Module0 contains basic information, and training tasks to set up you to access all class information and resources. http://lpc1.clpccd.cc.ca.us/lpc/jgonder/info/Module0/module0.html This first week assignment also includes a Tech Check to make sure your computer can do everything it needs to do. To get a head start, check out: http://lpc1.clpccd.cc.ca.us/lpc/jgonder/info/techcheck.html Your Class Page starting point: You have a CNT web page just for your class – linked from Blackboard, with its own, separate, login. You should bookmark this class page, making it your entry point for all lectures and materials needed for your class. ** Your CNT class website login is given both by email to you after first day of class, and is contained in the initial message on your Blackboard page, which you will see after you log in to Blackboard after the first day of the semester, and is discussed and demoed in the orientation lecture ** Special Online Access to Resources: When needed during the semester there may be a separate lecture demonstrating methods to make reservations and access online resources, such as reference material, router pods, virtual and real computers and other equipment, and software for doing labs. This class makes use of a number of online locations and resources. Make sure to review the demonstrations and note your access codes, as provided. Lectures: Presentations covering the modules will be a guide for our discussion each week and a beginning point for your notes and a useful review tool. You must view each lecture, either recorded, or live, in order to get all the instructions and information you need. Weekly presentations will use the CCCConfer system at www.cccconfer.org . Lectures are archived at LPC, accessed through your class page. Students Syllabus – CNT 62B Cisco CCNA 3,4 may view them asynchronously, and/or participate, live, in the recording of the lectures either at LPC or remotely. This will be discussed in the orientation, emails and Blackboard posts the first week. Readings: There is reading each week to accompany each module. You should have completed it in advance of the lecture so you will understand and can participate in the discussion. You must view each module lecture to hear instructions about your tasks and labs. Blackboard: The class also makes use of the Blackboard course management system. Access, posting, discussion forums and other features will be discussed and demonstrated during the orientation. LPC Blackboard information and help is available at http://www.laspositascollege.edu/onlinelearning/ Labs: The labs are intended as the crucible in which we forge our deeper understanding of the concepts we read in the curriculum. They are not a speed-through cookbook or exercise in retyping spoon-fed information, but an opportunity to experiment and learn. Be prepared to put in the time to do things more than once. Remember, “If you’re not making any mistakes, you’re not doing anything new!” (anon.) and “If I knew what I was looking for, it wouldn’t be called re-SEARCH” (Albert Einstein). Completion of the lab usually entails doing the work, organizing your results, writing and then posting your report to the forum, and discussing posts with other students. Drop-in lab time for regular and advanced labs as well as online labs will be discussed in the orientation. You must view each and every module lecture to hear complete instructions about your tasks and labs. Quizzes/ Projects: There are typically several quizzes during the semester. Extra Credit options: There are typically a number of extra credit options available in the semester – TBA as they occur. Discussion Forum Posts on Blackboard: You are expected to participate in all online discussion activities. You are expected to post your own lab reports and usually to respond to two (or more) students in each class forum and maintain your group role accordingly. Syllabus – CNT 62B Cisco CCNA 3,4 Rubric: Points will be given for posts (respectfully): Offering up ideas or resources and inviting a critique of them Asking challenging questions Articulating, explaining and supporting positions or ideas Exploring and supporting topics by adding explanations and examples Reflecting on and re-evaluating personal opinions Offering a critique, challenging, discussing and expanding ideas of others Negotiating interpretations, definitions, and meanings Summarizing previous contributions and asking the next question Proposing actions based on ideas that have been developed No points will be given for: * “yeah, me too!” types of posts * copying and pasting searches instead of doing original writing * flaming or bad behavior Plagiarism is a violation of the college regulations and will be treated seriously and appropriately. See: http://www.laspositascollege.edu/facultystaff/honesty.php If you are in doubt if something is plagiarism or sufficiently original then seek help from the instructor first before submitting it. Give credit where credit is due: if you didn't originally write it, then it's not yours, and you must credit the source. It's as easy as that. Plagiarism will, at least, result in 0 grade for the assignment, referral to the dean and appropriate other sanction. A repeat offense will result in expulsion from the class and other appropriate sanction. Weekly Schedule by date will appear on the Class Web Page: Each week typically includes the following: 1 Reading - assigned during the previous lecture - typically the next chapter in the text or section of the manual, to be completed before the next lecture. 2 Lecture - See the iCal for schedule - typically covering the chapter you read last. This is a discussion of application, not a substitute for reading the text. 3 Periodic quiz Syllabus – CNT 62B Cisco CCNA 3,4 4 Lab / Research / Report - assigned and demonstrated during the lecture typically from the current chapter information, based on the applications discussed during the lecture. You must view and listen to every lecture to receive all the information about your readings, tasks and labs. Final Exam: The final exam for this class will be 2 online tests available on the Cisco Networking Academy portal during finals week May 22-29. Requirements will be covered in the week 17 lecture. Sample Grading Structure: Who, What Why, first post = 25 points Module0 quiz = 10 points 10 lab reports = 200 points (20 pts ea.) 10 quizzes = 200 points (20 pts ea.) Forum responses = 50 points (5 pts ea. lab) extra good writing points = 50 points (5 pts ea. lab) 3 extra credit TBA = 90 points Final project or exam = 150 points Approx. total possible = 585 base points, plus 190 extra credit Total number of quizzes and labs will vary. Grade based on base points: 90–100% =A 80–89% =B 70–79% =C 60–69% =D 0–59% =F Keep in mind that the nature of our technology is that it’s new and imperfect. That means your grade depends /not/ on your ability to do, identically, what has been done hundreds of times before, and to regurgitate stale information. You will be assessed on your intent, effort, curiosity, and attempt to explore, understand, explain, and apply our evolving subject to our changing tech landscape. Perfection is not required, observable work is required. Bringing useful new information back to enlighten us is always a plus. Office Hours / Lecture and Lab Times: The online calendar at https://www.google.com/calendar/embed?src=jsgonder%40gmail.com&ctz=America/Los_Angel es Syllabus – CNT 62B Cisco CCNA 3,4 is the source for all information about office hours and lecture times, as well as login information for lecture participation. Any schedule changes will be reflected in the iCal as quickly as possible. Always check there first, before logging in, just in case there's a last minute schedule adjustment. Required faculty meetings each month typically require 2-4 adjustments in lecture time. The produced / uploaded recording are typically available by noon of the first business day after the lecture was recorded, often sooner, typically announced via email. You will get a Weekly Update announcement email (sometimes more often) with news and important information. It may also posted on Piazza and/or Blackboard as an announcement. Since this is an online / hybrid course, each module will have labs that can be done at home, with software downloads, through simulation software, or remotely accessing equipment. Drop-in lab time for face to face work on labs will be discussed in the orientation. Best Practices for Online Students: If you have never taken an online course, or just want to be thorough – go to http://www.laspositascollege.edu/onlinelearning/ on the college website for a complete FAQ about online classes, how they work, how to succeed, and other good information and tutorials. LPC Computer Use Guidelines: http://www.laspositascollege.edu/computercenter/policies.php Homework/Test Deadlines: Work must be turned in on time. Late work, except by prior arrangement, is not accepted. Any exception to the published deadline for an item will be discussed in the lecture. Keep in touch: Participation is part of your grade, and this is how we enrich our learning experience. We represent a wide variety of knowledge and backgrounds. Since we’re not all in the same room for an online / hybrid course it requires a little effort to converse and react – but that’s what makes it a complete class experience. Your first week tasks will include a “tech check” to make sure everything is working. If you need drivers or plug-ins or need to talk to the Blackboard support folks at Syllabus – CNT 62B Cisco CCNA 3,4 http://www.laspositascollege.edu/onlinelearning/ then make sure to get it done now. Do give me a heads up about existing problems. Don't call me for Blackboard, CCCConfer or other tech support. Have a plan. A quiet, undisturbed place to work is good. A regular time / day to come online is helpful – just like you’d be showing up to a face-2-face class on a schedule. Don’t let yourself get behind and caught at the last minute with work to do. Hours by Arrangement / lab-homework time: Expect to spend this much time doing labs: 4 hrs/wk for a 3 unit class, 6 hrs/wk for a 4 unit class. Some labs may be faster, some may not. Attendance/ Participation: Some module tasks require some group work or contact with others. Regular interaction and online discussion/posting is a part of the class. For a 4 unit class, expect to spend up to 4 hours reading and working through presentations and assigned readings each week. Nonparticipation/attendance for two weeks or more, without prior agreement, may be cause to be dropped from the course – just as if you didn’t show up to class on campus. Since this is, by definition, an asynchronous experience, you are free to access and work on your own schedule. Since there are tasks due each week, you will have to be online at least once a week to keep up. You can generally expect an email response from the instructor within one business day, during weekdays, except for holidays. Questions of interest to the whole class may be answered in a general email to the group. All FAQ type questions about the course are dealt with on Piazza.com, which will be demonstrated in the orientation lecture. You may be dropped from the class for non-participation under the terms documented in the LPC college catalog. If you have an issue impacting your regular participation your obligation is to seek approval beforehand so as not to be dropped from the class. LPC catalog text: Syllabus – CNT 62B Cisco CCNA 3,4 Instructor’s Withdrawal Option The instructor may drop students who miss the first meeting of a course. In addition, an instructor may initiate a drop if the student is absent for a total of four (4) consecutive or six (6) cumulative instructional hours and/or two (2) consecutive weeks of instruction. Instructor’s Withdrawal Option: Distance Education The instructor may drop students who miss the first meeting of a course. The first meeting of online or hybrid Distance Education courses is the first day of the class as specified in the Class Schedule listing. For these courses, instructor may drop students who do not log into their Blackboard course and/or complete indicated activities by the third day of classes. Behavior: Students are expected to follow the regulations and guidelines published by the college. We are adults and should treat each other as we would like to be treated. We are all here to learn from each other and to help each other learn. You are expected to have read the online student code of conduct at http://www.laspositascollege.edu/students/conduct_code.php and abide by the general rules of behavior as noted there. Rudeness, profanity, flaming, discrimination, harassment, plagiarism or other bad behavior are not helpful to learning and will not be tolerated. It’s a good idea to review some general rules of Netiquette: http://www.albion.com/netiquette/corerules.html Email and communications rules: Employers want to hire people who communicate well and work effectively in teams using professional tools and vocabulary. Professional communication skills are key to getting and keeping a good job, or any job. The number of very poorly crafted communications seen has been considerable, hence this section in the syllabus. Only one (1) class number, plus a short descriptive subject line is required for any emails regarding this class, e.g. "70 Chapter 3 question". Your real first and last name in the body - not your avatar or twitter nickname - is required. e.g. John Gonder *not* PacketDude. Treat any communication in my classes as if you were communicating with your supervisor's boss. Please use inline or bottom posting, not top posting, per RFC 1855, and trim quotes. Judicious quoting is good, and it's good to learn and practice. Inline 'snips' and discussion as you will often see me use in email responses is a Syllabus – CNT 62B Cisco CCNA 3,4 typical method on professional listservs to work with an email containing multiple points of discussion. It's a good technique to emulate and learn. As with any other writing you turn in, my email standards are: clear, clean, crisp, concise, easily read and understood, with business quality grammar, punctuation and spelling. That doesn't mean we never typo, but two paragraphs with no capital letters, commas or periods do not fit this model. Obviously, short answers to questions in a conversation flow can be fine. Short and sweet is fine. However, I don't care if it's from your iPhone, iPad or Blackberry, all above requirements always apply. Email not fitting these requirements are deleted. Class emails without a class number in the subject line are deleted. Questions of interest to the group are answered to the group. Unacceptable communications will be archived for reference. Accepting anything less would be doing you a disservice when you leave us and enter the workplace. Ref: http://www.ietf.org/rfc/rfc1855.txt http://careerplanning.about.com/od/communication/a/email_etiquette.htm http://en.wikipedia.org/wiki/Posting_style Your required student membership in ACM.org will give you access to many useful books. From Books 24-7: Top Performer's Guide to Speeches and Presentations: Essential Skills that Put You on Top by Tim Ursiny, Gary DeMoss and Jim Morel Sourcebooks © 2007 Better Vocabulary in 30 Minutes a Day by Edie Schwager Career Press © 1996 Important Information: Important dates to know, including last day to add, drop, drop with a W, college calendar are on the College website, and included in your student information from the admissions office. Please email me if you have any questions. It is your responsibility to register or drop in accordance with the college requirements. LPC Academic Calendar: http://www.laspositascollege.edu/students/calendar.php Syllabus – CNT 62B Cisco CCNA 3,4 Do not expect the instructor to drop you, if you need it. It's your responsibility to do that before the deadlines. CNT Degrees and Certificates: Certificates of Completion as well as AS degrees and certificates of achievement are available. See the LPC website. Admissions and Counseling: I recommend CNT students consult Gilberto Victoria, LPC counselor, for advice about CNT classes, programs, transfer, etc. gvictoria@laspositascollege.edu College Services: Resources and assistance are readily available to everyone; including financial aid, counseling, re-entry student assistance and reading and writing labs and tutoring. Details are available on the website http://www.laspositascollege.edu Please contact me if you have any questions, or would like more information about any student services. AMERICANS WITH DISABILITIES ACT: Students with disabilities needing academic accommodation should: (1) register with and provide documentation to the LPC Student Disability Resource Center; (2) bring a letter to the instructor indicating the need for accommodation and what type. This should be done during the first week of class. For more information about services available to LPC students with disabilities, see the College website http://www.laspositascollege.edu This syllabus and other class materials are available in alternative formats upon request. SYLLABUS CHANGE POLICY: This syllabus is a guide for the course and is subject to change with advanced notice.