CODIO
CODIO Collaboration Solution
Collaboration is at the core of value producing activities in most organizations. We create, deliver and
operate services through organized collaboration with internal and external co-workers. The quality and
efficiency of our collaborative efforts determine how well we succeed in achieving our goals. This is
particularly true in Operations Management, i.e. how we orchestrate resources (people, information,
equipment, energy) in an industrial or administrative process to produce the desired results while
avoiding or minimizing undesired effects.
What is CODIO?
Computas offers the CODIO Collaboration Solution to effectively support team-based operations. CODIO
creates a common situation understanding by smart sharing of information, and facilitates group work
by an integrated suite of collaboration tools:
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Work Desk – User specific portal to data and applications, tasks, meetings, etc.
Operations Dashboard – Overview of operational status, plans, KPIs, etc.
Communication Tools – Quick and seamless access to team communication
Meeting Support – Low-overhead support for physical and virtual meetings
Case Management – Dynamic tracking and documentation of operational issues
Decision Support – Domain-specific tools to understand trade-offs and risks
CODIO is a web-based and open solution where new tools can be added as required with modest effort.
The solution uses the Microsoft SharePoint platform as a foundation, profiting from a rich set of built-in
productivity and integration functionalities. The platform ensures compatibility with other standard
enterprise IT tools.
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CODIO
Why use CODIO?
The benefits of using CODIO for team-based operations include:
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Reduced operational cost (OPEX) by avoiding waste, rework, and unplanned downtime
Reduced capital expenditure (CAPEX) by better resource utilization and leaner operations
Improved operative performance by better and more timely decision making and actions
Improved reliability and HSE by more attention to documentation, tracking and learning
How can Computas help?
In addition to providing the CODIO solution, Computas delivers services to help customers prepare for,
deploy and harvest business benefits from the solution:
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Work analysis – Investigate, analyze, document, and improve work practice and processes
Prepare and plan – Organizational and technical preparations, change management planning
Install and roll out – Configure, integrate and deploy the solution in the customer environment
User training and support – Help users get started and provide user support as needed
Adapt and extend – Tailor CODIO to a particular environment, including adding new tools
CODIO in practice
The simplified example below shows how CODIO supports team-based collaboration in an industrial
plant, where an operator supervises a gas turbine.
The operator detects an unusual temperature rise, registers it in CODIO as a case to watch, and enters
into a Lync dialog via CODIO with an engineer on what to do. The engineer diagnoses the situation as not
critical and updates the shared case information in CODIO accordingly, but nevertheless decides to ask
for a controlled shutdown to enable a detailed turbine inspection and alerts the planner via CODIO.
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The planner keeps an integrated plan, shared through CODIO, for the entire plant and decides that it
would be convenient to schedule the turbine shutdown at the same time as other maintenance
activities, thus minimizing plant downtime. The planner sets up a CODIO on-line meeting with the
operator and the engineer where they discuss the situation and review their respective plans, leaving a
structured meeting summary attached to the case in CODIO.
The engineer uses a CODIO decision support tool to determine if a planned maintenance can be shifted
in time. Collectively, the team commits to a revised plan that includes the requested turbine shutdown
and inspection, together with other planned activities. Finally they update the shared case information in
CODIO with decisions and lessons learned, thus keeping all concerned aware of what has happened as
well as secured experience transfer for use in later, similar situations.
Through effective collaboration supported by the CODIO solution, the team has resolved the incident
and minimized its impact on plant operations.
Turn to the next page to start a tour of CODIO capabilities!
Work
Desk
Meeting
Support
Comm.
Tools
Shared
Information
Case
Mngmnt.
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Decision
Support
CODIO
Work Desk
The WorkDesk is a personalized portal for the individual team member providing direct access to his/her
active operations, meetings, etc., and to shared information and applications relevant to the user:
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Single-page overview of “My stuff”
All operations and meetings I follow
Tasks I have a role in with reminders
Recent documents with context links
Shared and individual application links
 Maintains work context and continuity
 Helps the user to focus and prioritize work
 Speeds up common and repetitive activities
The WorkDesk is laid out as a clearly structured set of rectangular areas, each containing a list of “My”
items of different types. By clicking an item in a list, a separate window opens up to reveal details. At the
left we first see a list of meetings the persons is currently active in, and beneath a list of the operations
the person has a role in. The center area is occupied by a list of recent documents and tasks. Due tasks
are flagged. Finally, at the right the user can establish a list of “favorite” application links.
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CODIO
Operations Dashboard
The purpose of the Dashboard is to give a comprehensive and high-level overview of the operational
situation and current activities:
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Operational status and documentation
Current and upcoming activities
Discussion board and meeting support
Community communication
Social feeds for situation awareness
Key Performance Indicators (KPIs)
 One-stop access to all operational data
 KPIs and graphics for “at-a-glance” info update
 Community “buzz” keeps everybody up to date
The dashboard is defined when setting up CODIO for a new operation. In the example, we are tracking
several offshore drilling operations. The upper half is a graph showing the progress of each operation
relative to its plan, including an example of a simple KPI to the right (AFE). Below is list of recent
operational meetings, as well as a display of short term activity plans. On the right, we see a feed of
ongoing team communication. Team members can submit messages, respond to other peoples’
messages, etc. Members are shown with figureheads and presence indicators, clickable for quick access
to direct communication tools (e.g. Lync).
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CODIO
Communication Tools
The CODIO philosophy regarding team communication is to enable seamless integration with the
communication tools the team members already use, typically:
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E-mail: Outlook/Exchange
Social feeds: SharePoint/Yammer
Net-meetings: Lync
Document sharing: SharePoint, shared drives
Alternative and/or additional communication
tools can easily be configured.
 No need to learn new communication tools
 Use existing address lists and calendars
 Familiar identification and logon setups
The communication tools supported by CODIO integrate seamlessly with current industry standards.
Outlook- and Lync-integration makes it easy for the user to store important discussions and
correspondences directly in CODIO. With SharePoint’s collaborative documents, it makes it effortless for
several users to work on the same document at the same time.
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CODIO
Meeting Support
Meetings are a time-honored and effective collaboration mechanism that has survived into the
electronic era. In CODIO we recognize this, and include a module for light-weight meeting support.
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Meeting objectives, participants and agenda
Meeting templates and recurring meetings
Synchronized with Outlook calendars
Register Information, Decisions and Tasks
Include attachments
Automatic creation of Minutes of Meeting
Searchable meeting database
 Bring structure to the work situation
 Document important decisions and tasks
 Easy search for follow-up, learning and tracing
The Meeting tool allows information capture and documentation of team meetings with minimal
overhead (both face-to-face and net-based meetings). The meeting web page shown is shared in realtime by all meeting members. It contains standard elements like meeting objectives, agenda, shared
information, and agreements/decisions made. Everything is entered as the meeting progresses and is
immediately visible to everybody, as well as being available for later search and review.
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CODIO
Case Management
The need for good collaboration support is sharply increased when non-routine incidents or issues arise
in an operation. CODIO contains a flexible and powerful tool for managing such cases.
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Upon determination of a new case, it is created as a shared data space
As the case unfolds, events, observations and actions are registered
Relevant documentation, e-mails and Lync conversations can be attached to the case
When the case is resolved it is closed
 All relevant case information in a single place
with a conclusion and/or decision, and
 Keep all concerned updated on case progress
can be marked as a lesson learned
 Support organizational learning by case sharing
The case base can be searched for
historical cases matching a new situation
The Case Manager supports rapid information gathering and collaboration around a user created case.
Not only is it fully integrated with the communication tools supported by CODIO, it also allows for on-thefly decision making and a final case conclusion for use in external systems, as well as task generation
around a defined case. It helps the users identify related cases, and supports Lessons Learned between
cases as well as a case-by-case notification system.
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CODIO
Decision Support
The ultimate aim of enterprise collaboration is normally to decide a course of action or some other type
of decision. CODIO’s architecture allows incremental deployment of decision support modules.
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Collaborative investigation of a problem case
Visualization of risks and trade-offs
Decision analysis tools (domain-specific)
Exploration of decision alternatives (what-if)
Ranked and recommended decision alternatives
 Find right solution to problems quicker
 Understand risks and tradeoffs better
 Improve problem solving abilities
What-if capability is essential for effective decision support, as shown in this example from the turbine
domain. The bottom graph shows “equivalent operating hours” of the turbine, gradually increasing over
time depending on the number of turbine starts & stops and other operational factors, until the red-lined
maximum set by the manufacturer’s guarantee is reached. By varying the parameters and running
forward simulations, the user is able to decide whether a proposed maintenance can be postponed and
still be within the guarantee limits.
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CODIO
Computas delivers smart information technology solutions!
Computas has created value for Norwegian and international clients for 30 years
by consistently delivering smart information technology solutions, on time and on
budget. Our solutions support mission critical processes in large public institutions
and private sector companies. Hallmarks of our solutions are that they are factbased, driven by strong information management practise; that they embody a
thorough analysis of business and decision processes; and finally that they support
compliance as a superior quality for trustworthy process peformance.
Compliance
Decisions and
Processes
Information
Big Data
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• Ensure that operations are
traceable and carried out according
to agreed standards
• Provide decision support plus task
support for complex collaboration and
work processes
• Capture and process massive amounts of
data, the basis for decisions and value
generation