JohnSmith
Yourfeedbackreportandpersonaldevelopmentplan
June2013
Yourresults
Pages2-5
Yourpersonaldevelopmentplan
Pages6-7
Appendix:Detailedresults
Pages8-16
Yourresults
This4-pagesummarybringstogetherthefeedbackgivenaboutyourperformancebyyourlinemanager,2
peers,2directreportsandyourself.Itwillhelpyoutoidentifytheareasyouwanttoimproveinyourpersonal
developmentplan(onpage6).
Summaryoftopstrengthsandareastoimprove
Yourtopstrengthsandareastoimprovearelistedbelow.Feedbackwasprovidedfor30differentareas–you
canfindthecompletelistofareasonthenextpage.
Yourtop5strengths
Yourtop5areastoimprove
1. Motivatingandinspiring
1. Handlingdisagreement
2. Buildingnetworks
2. Seekingfeedback
3. Positiveandprofessional
3. Communicatingclearly
4. Delegating
4. Listening
5. Givingfeedback
5. Demonstratingself-development
Eachpersongaveyouascore(outof5)foryour
Eachpersonalsogaveyouascoreforyour
currentperformanceforeachoftheareasinthe
assessment.Yourtop5strengthsaretheareas
desiredperformance.Thetop5areasto
improvearethoseforwhichthegapbetween
forwhich,onaverage,youweregiventhe
yourcurrentperformanceandyourdesired
highestscores.
performanceislargest.

"Whywaseachpersonaskedtoratemydesiredperformance?"
Yourfeedbackassessmentusesatechniquecalledgapanalysis.Whenusinggapanalysis,you
comparesomeone’scurrentperformancewiththeirdesiredperformancetoseewhichareasneedto
beimproved,andbyhowmuch.
Eachpersonwasaskedtorateyourdesiredperformance(aswellasyourcurrentperformance)
sothatyoucanseehowmucheachpersonthinksyouneedtoimprove.
Notethatyourdesiredperformanceforeachareawillvarybasedonyourroleandexperience.For
example,ifyouareaverynewjoinertoyourorganization,thedesiredperformancemightbe‘Good’at
‘Listening’and‘OK’at‘Handlingdisagreement’.Whereas,theexpectationsarelikelytobehigherif
youjoinedthecompanyfiveyearsagoandarenowlookingforanotherpromotion.
Yourtopareastoimprove
Alloftheareasyouwereassessedagainstareshownbelow.Theyareorderedbytheaverageamountothers
wanttoseeyouimprove.
Areaassessed
Handlingdisagreement
These5areasneed
themost
improvement
Seekingfeedback
Communicatingclearly
Listening
Demonstratingself-development
Decisionmaking
Youcanreviewallof
theareastoseeif
thereareothersyou
wishtoprioritizein
yourpersonal
developmentplan.
Managingpeople
Managingtime
Analyticalthinking
Positiveandprofessional
Communicatingprogress
Developingstrategy
Improvingperformance
Motivatingandinspiring
Settinggoals
Adaptingtochange
Theseareasneed
lessimprovementand
shouldnotbeyourtop
priority.
Breakingdowntasks
Delegating
Givingfeedback
Identifyingdevelopmentneeds
Influencing
Managingrisk
Prioritising
Beingproductive
Identifiesandsolvesproblems
Innovating
Sharingexpertise
Takingrisks
Technicalcompetence
Buildingnetworks
Desiredim provem ent
Small
Medium
Large
Comparisonofviews
Usingthetablebelowyoucanseeifpeopleagreedwiththeaverageamountofdesiredimprovement.Seethe
detailedresults(pages8-16)toreviewtheiranswersinmoredetail.
Thiscolumnshowstheaverage
amountofdesiredimprovement.
Note:Wedonotincludeyourview
w hencalculatingthisaverage
Areaassessed
Desiredim provem ent
(average)
Small
Handlingdisagreement
Seekingfeedback
Medium
Youcancomparethe
differentviewsof
respondentsbelow.
Yourview
Line
m anager
Peers
Direct
reports
Small
Large
Medium
Large
Medium
Medium
Small
Large
Large
Communicatingclearly
Small
Large
Medium
Medium
Listening
Small
Medium
Medium
Large
Medium
Medium
Medium
Large
Decisionmaking
Small
Small
Medium
Medium
Managingpeople
Small
Small
Small
Large
Managingtime
Large
Small
Medium
Medium
Medium
Small
Small
Medium
Positiveandprofessional
Small
Small
Small
Medium
Communicatingprogress
Medium
Small
Medium
Small
Developingstrategy
Medium
Small
Small
Medium
Improvingperformance
Small
Medium
Small
Medium
Motivatingandinspiring
Medium
Small
Small
Medium
Settinggoals
Small
Small
Small
Medium
Adaptingtochange
Small
Small
Small
Medium
Breakingdowntasks
Small
Small
Small
Medium
Delegating
Large
Small
Small
Medium
Givingfeedback
Small
Small
Small
Medium
Identifyingdevelopmentneeds
Small
Small
Small
Small
Influencing
Small
Medium
Small
Small
Managingrisk
Small
Small
Small
Medium
Medium
Small
Small
Medium
Beingproductive
Small
Small
Small
Small
Identifiesandsolvesproblems
Small
Small
Small
Small
Innovating
Small
Small
Small
Small
Sharingexpertise
Small
Small
Small
Small
Takingrisks
Small
Small
Small
Small
Technicalcompetence
Small
Small
Small
Small
Buildingnetworks
Small
Small
Small
Small
Demonstratingself-development
Analyticalthinking
Prioritising
Whatpeoplesaidaboutyou
Respondentswereaskedtosummarizeyourperformance–youcanseetheiranswersbelow.
Whatarethisperson'sbiggeststrengths,andhowshouldtheybuildonthese?
Yourresponse
Otherresponses
Communicatingandmanagingothers.
You'vegotagreatattitude-alwayslookingtodevelopyourselfandothers,and
generallyhelpingtomotivatethosearoundyou.Keepitup!
Generallyagoodmanager
Anymorecoachingwouldbewelcomed!
Johnisgoodfuntoworkforandisoftenastrongmotivator.
Generallygood-Iknowyouwanttotakethestrategycourseandthinkit'llbereally
usefultosupportingourteam
Whatarethisperson'sweakestareas,andhowshouldtheyimprovethese?
Yourresponse
Timemanagement-Ineedtorealisticabouthowlongthingstakeandthenmanage
thetime(andreassessiftasksaretakinglongerthanexpected).I'dalsoliketobuild
myleadershipskills-perhapstakingthestrategycourse.
Otherresponses
Besuretoseekfeedbackfromothers-particularlyyourdirectreports-earlyand
often!
Focusonimprovingthecommunications-they'resometimesgreatbutwhentheyare
uncleartheycanleadtotimewasted
Weshouldtrytoworkmorecollaborativelytowardssettingtheteam'sdirectionand
workingtowardsit-it'dbegreattoinvitemoreinputfromus.
Wehadtheproblemearlierintheyearthatwassortedout-lookslikeyou'velearnt
fromit,butcontinuetomakesuretasksarebrokendowntheteamunderstandthe
directionyouwantustotake!
Doyouhaveanyothercomments?
Yourresponse
Otherresponses
(leftblank)
Goodjobthisyear!
Yourpersonaldevelopmentplan
Thispersonaldevelopmentplanisforyoutofillin,eitheronyourownorwithyourlinemanager.Itis
recommendedthatyoufocuson3-5areastoimprove:
Youcanusethesummaryofresultstoidentifytheareaswhereimprovementismostneeded
Thedetailedresults(onpage8)providemoredetailwherenecessary
Youshouldaimtoendupwithaclearlistofactionsthatyouwilltaketoimproveyourperformance
Areatoim prove
Currentperform ance
Targetperform ance
Action(s)totake
How andw henIw ill
m easuresuccess
e.g.
e.g.
e.g.
e.g.
e.g.
Improvemywritten
communicationstomy
directreports(as
unclearemailsetc.
arecostingthewhole
teamtime!)
Inconsistent–
sometimesmyemails
arerushedand
unclear.
Consistentlyclear,
conciseemails(and
otherdocuments)
Iwillfocuson
reviewingmyemails
beforesending,and
I’llalsotakethe
documentwriting
courseourcompany
offers
Inonemonth:Check
thatmydirectreports
arehappierwithmy
emails!
Thefirstrowis
filledinasan
example
Fillinyour
ownactions
below
Nextyear:Ensurethat
itisnothighlightedas
anareaimprovement
innextyear’s360!
Areatoim prove
Currentperform ance
Targetperform ance
Action(s)totake
How andw henIw ill
m easuresuccess
Appendix:Detailedresults
Thedetailedresultsgiveyouacompletebreakdownofthefeedbackgivenaboutyou.
Thefeedbackis
groupedinto8
sections
Atthetopofeach
section,you’llseethe
scoresprovidedand
theamountofdesired
improvement
Ifthesectionincluded
text-basedquestions,
theanswerstothose
questionsareshown
below.

"Whatdothescoresforcurrentanddesiredperformance
mean?"
Foreacharea,eachpersongaveyouascoreoutof5forbothyourcurrentperformanceand
desiredperformance.Themeaningofeachscoreisshowninthescalebelow:
1
2
3
4
5
Verypoor
Poor
OK
Good
Exceptional
Thedesiredimprovementisthencalculatedasthescorefordesiredperformanceminusthescore
forcurrentperformance.Anaveragegapof1.5ormoreisconsideredlarge,andanaveragegapof
lessthan0.5isconsideredsmall.
Planning
Current
Desired
perform ance perform ance
Averagescoresfor'Planning'
Yourview
Allcolleagues
Settinggoals
Setsclearandrealisticgoals,
w orkingw ithotherstoensure
understandingandagreement
Yourview
Allcolleagues
4.2
4
4
3.4
4
0.8
0
0.6
4
4
4
4
0
2.5
4
4
4
3.6
4
1.5
0
0.4
Linemanager
5
5
0
Peers
4
4
0
2.5
3.5
Directreports
Yourview
1
3
4
3.8
4.2
Linemanager
4
4
0
Peers
4
4
0
3.5
4.5
Allcolleagues
Directreports
Managingtim e
Effectiveatmanagingtheirtime,
takingonanappropriatew orkload
andprovidingsensibleestimates
3.6
Yourview
3
5
3.6
4.6
Linemanager
4
4
Peers
4
5
Directreports
3
4.5
Allcolleagues
Large
0.6
Peers
Yourview
Medium
4.3
Linemanager
Allcolleagues
Prioritising
Identifiesandfocusesefforton
thetoppriorities
Small
0
Directreports
Breakingdow ntasks
Breaksdow ntasksinto
manageableunits
3.5
Desiredim provem ent
1
0.4
1
2
1
0
1
1.5
Pleaseprovideanexplanationofthescoresprovidedfor'Planning'
Yourresponse
Mybiggestweaknessistimemanagement,andthiscanhaveanegativeimpacton
theteam.
Otherresponses
You'veimpressedwithyourabilitytoplanbothyourownworkandthatofyourteam!
Johnseemstoputadequatetimeintoplanninghiswork
Fine.
Johnoftenhasproblemsbreakingdowntasksandsosetsunobtainablegoals
Goodatprioritisingandplanninggenerally,howeverhecanmissthefinerdetails
Delivering
Current
Desired
perform ance perform ance
Averagescoresfor
'Delivering'
Beingproductive
Productivebothw henw orking
aloneandingroups
4
0.3
Allcolleagues
3.5
3.8
0.3
4
4
3.8
4
Yourview
Allcolleagues
Linemanager
4
4
3.5
4
Directreports
4
4
Yourview
3
4
Allcolleagues
3
3.6
Linemanager
4
4
2.5
3.5
3
3.5
Peers
Yourview
Allcolleagues
Linemanager
Peers
Directreports
Technicalcom petence
Technicallycompetent-ableto
producequalityw orkandsupport
othersasexpectedoftheirrole
Medium
3.8
Directreports
Identifiesandsolves
problem s
Effectiveatidentifyingproblems,
breakingthesedow nand
proposingsolutions
Small
Yourview
Peers
Com m unicatingprogress
Communicatesprogressand
highlightsanyissuesorchanges
totheplanearly
Desiredim provem ent
Yourview
4
4
3.4
3.6
0
0.2
0
0.5
0
1
0.6
0
1
0.5
0
0.2
0
4
4
3.5
4
3
3
0
0
0.5
4
4
3.8
4
Linemanager
4
4
0
Peers
4
4
0
3.5
4
Allcolleagues
Directreports
Large
0.2
0.5
Pleaseprovideanexplanationofthescoresprovidedfor'Delivering'
Yourresponse
GenerallyOKIthink,butIcouldimprovehowIcommunicateprogresstotheteam(thiswasraisedanissueanddiscussedwiththeteam,I'mworkingtoimproveit)
Otherresponses
Allworkpackageshavebeendeliveredontime.
John'sproductivityisgood,butweakenedbyinconsistantcommunications(e.g.
unclearemailsandpresentations)
Johnisproductive-thoughsometimesdoesn'tunderstandthetechnicalaspectsof
mywork
Reallyproductiveandalwaysensuresthatourteamhasgoodvisibilityofthewider
team
Analysisanddecisionmaking
Current
Desired
perform ance perform ance
Averagescoresfor'Analysis
anddecisionmaking'
Analyticalthinking
Deliversclearanalysisthatleads
tological,informedandobjective
decisions
Yourview
3.5
3.8
Allcolleagues
3.5
4.1
Yourview
3
4
3.4
4.2
Linemanager
4
4
Peers
4
4.5
2.5
4
Allcolleagues
Directreports
Decisionm aking
Makesgooddecisionsusingthe
informationavailableandan
appropriateamountoffurther
research
Yourview
Allcolleagues
Innovating
Identifiesandconsidersinnovative
solutionsw hereappropriate
4
4.8
Linemanager
4
4
Peers
4
5
3.5
5
Directreports
Adaptingtochange
Embracesopportunitiestochange
w herebeneficialtothe
team/organisation
4
3.8
Yourview
Desiredim provem ent
Small
0.6
1
0.8
0
0.5
1.5
0
1
0
1
1.5
4
4
4
Linemanager
4
4
0
Peers
4
4
0
Directreports
3
4
Yourview
3
3
Allcolleagues
3
3.2
0
0.4
1
0
0.2
3
3
0
Peers
3.5
3.5
0
Directreports
2.5
3
Linemanager
Large
0.3
3.6
Allcolleagues
Medium
0.5
Pleaseprovideanexplanationofthescoresprovidedfor'Analysisanddecision
making'
Yourresponse
Otherresponses
GenerallyIthinkI'mstronghere.(Innovatingislessimportanttomyrole)
Strongonallaccounts.
Johndisplaysgoodanalyticalthinking.
We'vehadsomechallengesthisyearwhichIfeelJohnwaslatetoidentifyand
address-forexample,identifyingthattheweweren'tgoingtohitourJanuaryrelease
dateandidentifyingwhy.Ifwe'ddelvedintothisearlier,wecouldhavereleasedon
time.
Generallyastrongarea
Communication
Current
Desired
perform ance perform ance
Averagescoresfor
'Communication'
Listening
Goodatlisteningandmakingsure
theyunderstandothers
Com m unicatingclearly
Communicatesview s,ideasand
questionsclearlyandconcisely
(bothverballyandinw ritten
communications)
Yourview
4.3
4.3
Allcolleagues
3.5
4.9
Yourview
Allcolleagues
5
4.8
Small
Medium
1.3
0
1.6
Linemanager
4
5
Peers
4
5
1
Directreports
2
4.5
Yourview
Allcolleagues
Linemanager
Peers
Yourview
Allcolleagues
Linemanager
Large
0
1
Directreports
Positiveandprofessional
Makesapositiveandprofessional
impression
5
3.2
Desiredim provem ent
2.5
4
4
3.2
4.8
3
5
3.5
5
1.5
3
4.5
1.5
4
4
4.2
5
5
5
Peers
4.5
5
Directreports
3.5
5
0
1.6
2
0
0.8
0
0.5
1.5
Pleaseprovideanexplanationofthescoresprovidedfor'Communication'
Yourresponse
Otherresponses
Generallygood
Youcommunicateclearlywithuppermanagement.However,yousometimesneedto
workonhisattentivenessandunderstandingduringweeklymeetings
Imentiontheunclearemails/presentationsabove.Johnalsoneedstoworkon
absorbinginformationaswellasprovidingit
Vgood!
Johnsometimesfailstolistenwhenbeingalertedofpotentialissuesanditcancost
ourteamalotoftime.
Self-development
Current
Desired
perform ance perform ance
Averagescoresfor'Selfdevelopment'
Identifyingdevelopm ent
needs
Identifiesareasforselfdevelopment
Yourview
Allcolleagues
Yourview
Allcolleagues
2.7
3.9
4
4
3.8
4.2
1.2
0
0.4
0
4
4
4
4.5
0.5
3.5
4
0.5
Yourview
Allcolleagues
Linemanager
Peers
Yourview
Allcolleagues
3
4
2.4
3.8
1
1.4
3
4
1
2.5
3.5
1
2
4
2
3
1.8
3.6
Linemanager
3
4
Peers
2
2.5
Directreports
1
4.5
Large
0.7
Peers
Directreports
Seekingfeedback
Activelyseeksfeedbackontheir
ow nperformancefromothers
3.7
Small Medium
Linemanager
Directreports
Dem onstratingselfdevelopm ent
Demonstratesself-development,
w ithvisibleimprovement
3
Desiredim provem ent
2
1
1.8
1
0.5
3.5
Pleaseprovideanexplanationofthescoresprovidedfor'Self-development'
Yourresponse
Otherresponses
Iamalwayslookingtodevelop,butcoulddomoretoseekfeedbackforothers
Youareconstantlyseekingtoformnewbondsandlearnfromothers.However,
remembertolearnfromyourownexperiencesbyseekingfeedback
Johnisactivelyseekingtodevelopthroughnetworking,however,heneedsto
rememberthatheshouldalsolearnfromhisownexperiences
Johnisalwaysseekingtodevelop,butheneedstolearnfromthefeedbackgivenby
theteam
Johnneedstolistentohisteamandadapthisplanningstyle
Workingwithothers
Current
Desired
perform ance perform ance
Averagescoresfor'Working
withothers'
Sharingexpertise
Sharesexpertisetohelpthew ider
organisation
Yourview
3.8
3.8
Allcolleagues
3.5
4.2
Yourview
Allcolleagues
3
3
Peers
3
3.5
Buildingnetw orks
Buildsgoodrelationshipsacross
theorganisation
3.5
Small
0
0.2
0
0.5
0
4
4
4
4.4
0.4
Linemanager
5
5
0
Peers
4
4
0
3.5
4.5
Yourview
Allcolleagues
4
4
2.6
4.6
Linemanager
3
5
Peers
3
4.5
Directreports
2
4.5
Yourview
1
0
2
2
1.5
2.5
4
4
0
4.2
4.2
0
Linemanager
4
4
0
Peers
4
4
0
4.5
4.5
0
Allcolleagues
Directreports
Large
0.7
3.5
Yourview
Medium
0
0
Allcolleagues
Directreports
Handlingdisagreem ent
Abletoprofessionallytackle
disagreementsbetw eenindividuals
andteams
3
3.4
Linemanager
Directreports
Givingfeedback
Givesfeedbackthathelpsothers
todevelop
3
3.2
Desiredim provem ent
Pleaseprovideanexplanationofthescoresprovidedfor'Workingwithothers'
Yourresponse
Otherresponses
Ihavehadsuccesscoachingmyteamandenjoybuildingnewnetworks
You'veproventobeangoodcoach.Wenotedthatyoudidhaveanissueearlierinthe
yearwithamemberofhisteam,butIfeelassuredthathasbeenresolved
IhaveheardthatJohnisagreatcoachfromothermanagers,howeverIamalso
awareofsomedisagreementswithinhisteam
Providedexcellentcoachingonprojectmanagementtomyteamearlierintheyear.
Johnisagoodcoachandgreatatnetworkingandfindinghelpfromotherteams.
Howeverheoftenmishandlesdisagreementswithinhisownteam
Johnisgenerallygoodhere,buthadproblemsearlieronthisyearmanaging
disagreementsintheteam.Therootofthiswasataskwhichshouldhavebeen
brokendownfurtherbeforeassigning
Managingothers
Current
Desired
perform ance perform ance
Averagescoresfor'Managing
others'
Managingpeople
Effectivelymanagespeople,
ensuringteammembersarehappy
andperformw ell
Yourview
Allcolleagues
Yourview
Allcolleagues
Im provingperform ance
Identifiesanddeliverson
opportunitiestohelpindividuals
andteamstoimprovetheir
performance
3.3
3.9
5
5
3.6
4.6
5
5
Peers
4
4.5
2.5
4.5
Small
0
1
0
0.5
2
3
5
4
4.4
Linemanager
4
4
0
Peers
4.5
4.5
0
Directreports
3.5
4.5
4
4
2.4
3
Yourview
Linemanager
Peers
Yourview
3
4
2.5
2.5
2
3
2
0.4
1
0
0.6
1
0
1
4
4
3.2
3.6
Linemanager
4
4
0
Peers
3
3
0
Directreports
3
4
Allcolleagues
Large
0.6
Yourview
Allcolleagues
Medium
0.5
Allcolleagues
Directreports
Managingrisk
Identifiesrisksandtakesactionto
reducethelikelihood(and/or
impact)oftheriskoccurring
4.5
Linemanager
Directreports
Delegating
Delegatesresponsibilitiesand
taskseffectively
4
Desiredim provem ent
0
0.4
1
Pleaseprovideanexplanationofthescoresprovidedfor'Managingothers'
Yourresponse
Ihavenothadmuchchancetodriveanychangegivenmycurrenttasks,butwe're
abouttokickoffsomenewinitiatives…
Otherresponses
Wereviewedsomekeychangesyouwanttodriveforwardinyourteamnextyearlookingforwardtoseeingtheimpactofthese
Johnhashadfewopportunitiestodrivechangebutseemstobecapable
Seeabove-therearesomeareasweneedtoreviewtoimproveourperformance
Leadership
Current
Desired
perform ance perform ance
Averagescoresfor
'Leadership'
Developingstrategy
Developseffectiveshort-and
long-termstrategy
3.8
0.5
Allcolleagues
3.5
3.9
0.5
Yourview
2
3
2.8
3.4
Linemanager
3
3
0
Peers
3
3
0
2.5
4
Allcolleagues
Yourview
Allcolleagues
Peers
Directreports
Takingrisks
Willingtotakerisks,having
consideredthelikelihood,impact,
andopportunitiesformitigation
Medium
3.3
Linemanager
Influencing
Makesapositiveimpactthrough
influencingothers
Small
Yourview
Directreports
Motivatingandinspiring
Motivatesandinspiresothers
Desiredim provem ent
Yourview
Allcolleagues
Linemanager
4
5
4.4
5
5
5
4.5
5
4
5
4
4
3.4
3.8
3
4
Peers
3.5
3.5
Directreports
3.5
4
Yourview
Allcolleagues
Linemanager
Peers
Directreports
3
3
3.2
3.4
Large
1
0.6
1.5
1
0.6
0
0.5
1
0
0.4
1
0
0.5
0
0.2
3
3
0
3.5
3.5
0
3
3.5
0.5
Pleaseprovideanexplanationofthescoresprovidedfor'Leadership'
Yourresponse
Ienjoymanagingothersandlookforwardtobeingableimplementmyownstrategies
inthefuture
Otherresponses
Johnhasshownstrongleadershipeveninthefaceofproblemsinhisownteam
Johnappearstobeagoodmanager,particularygoodatbringingtheteamtogether
whenadeadlineapproaches.
Displaysexcellentleadership
Johnisundoubtedlyagoodleaderbutheneedstolistentobeabettermanager
Johnhasproventhathecandrivetheteam,henowneedstoadapttobetterhandle
shorttermstrategies
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