AT&T U-verseSM TV features guide Thank you for joining us! Now that your AT&T U-verse SM installation is complete, we invite you to browse this easy-to-use guide to learn all that your new service has to offer. You’ll find step-by-step instructions for the most popular AT&T U-verse TV features, plus special features that are waiting to be discovered. Or, use the table of contents or index to go directly to the things you want to do. Enjoy. It’s all coming together. For you. Questions? Click: uverse.att.com/uconnect | Call: 1-800-ATT-2020 Contents May 4 AT&T U‑verse tv SM 4 6 8 10 12 14 16 18 Features of your AT&T U‑verse TV remote Your AT&T U-verse HD-ready TV receiver AT&T U-verse Advanced TV AT&T U-verse TV service basics: Turn on/off AT&T U-verse TV Picture-in-Picture channel browsing Access AT&T U-verse menus Customize your TV experience: Switch between standard & widescreen TV Change the onscreen language Turn system sound effects off Program your universal remote control Decide what to see in your program guide: Use the interactive program guide 18 19 20 22 24 Create your own favorite channels guide Find programs using the search feature: Search by actor or title Use your parental locking controls: Set up your PIN Lock on-demand rentals or specific channels Turn off parental locking temporarily Hide channels from view in the guide Pause, play, replay & record live TV: Control live TV using your remote Instantly record what you’re watching Record shows with extra time at the end Your ever-growing Video On Demand (VOD) library: Rent from the video store Access free on-demand videos How to use this guide: > We’ve put the remote buttons in UPPERCASE letters and all TV screen names and menu items in bold italic letters to make the step-by-step instructions in this guide even easier to follow. > Want to read up on a specific feature? If you can’t find what you’re looking for here in the table of contents, turn to the Index that begins on p. 45. Happy reading! 26 Rent Pay Per View events How your on-demand rentals are billed 28 Control TV with your DVR 0 3 31 32 33 34 35 36 37 Your DVR’s storage capacity DVR recording basics More ways to schedule recordings What to do when record schedules conflict Browse, play & watch your recordings Delete recordings from your DVR Program your DVR remotely from any PC Program your DVR using wireless from AT&T 38 TV & Internet connectivity 38 38 40 Get local weather, traffic & more on the AT&T U-bar Add/remove content from your U-bar Test your skill on the AT&T Yahoo! Games channel 41 Search locally on YELLOWPAGES.COM TV 42 FAQ & troubleshooting 44 Billing made easy 45 Index 48 Your notes Look for your free U-guide! ENTE U-verse members receive a monthly entertainment guide to what’s new on TV and Video On Demand (VOD), plus hot shows, offers & more. Check out the interactive online version at uverse.att.com/uconnect. AT&T U-verse Channel 300 previews upcoming AT&T U-verse TV shows plus AT&T U-verse services. RTAIN ME 200 8 NT MA GAZIN Bee M ovie E Think Jerry outside th Seinf eld’s e hive in anim comed ated y, p. 6 Somet hing sp ec for M ial om. Make every day Mo with ther’s Da May TV, p. y 7 This m on top pi th’s cks! In yo ur See wh at’s ha ppen ing in calen U-verse dar, p. 10 your U300 pack age, p. 12 Theatre AT&T U-verse Channel 200 highlights what’s hot now and coming soon on Video On Demand (VOD). Channel 411 is where you’ll find information about your membership and U-verse service. AT&T U-verse Channel 100 lets you preview upcoming Pay Per View concerts and events. Turn the page to start enjoying home entertainment like never before. | uverse.att.com/uconnect Turn the page to learn about your HD-ready receiver. | uverse.att.com/uconnect Go to main menu screen, p. 12 Note: Actual equipment and appearance of menu screens subject to change. Exit from a menu screen or return to live TV, p. 12 Edit text on the search screen, p. 19 Navigate channels, menus, and screens using arrows Did you know? You’ve got a four-function remote! See p. 16 for step-by-step instructions for programming up to two more devices (your remote was programmed to control the TV and receiver at time of installation). Change screen dimensions to fit widescreen TVs, p. 14 Return to previously viewed live TV channel, p. 11 Go to program info screen, p. 13 View personalized weather, sports, and traffic info on the AT&T U-bar, p. 38 Go to list of recorded TV programs, p. 34 Fast-forward in 30-second increments, p. 23 Control other devices with mode buttons, p. 16 Skip back in 7-second segments, p. 22 Go to the interactive program guide screen, p. 18 Record TV with one click, p. 23 Return to previous menu screen or TV channel, p. 25 Go to Video On Demand (VOD) library, p. 24 features guide | TV SM Features of your AT&T U‑verse remote control AT&T U‑verse tv AT&T U‑verse tv SM Most AT&T U-verse programming packages include one HD-ready receiver and digital video recorder (DVR) service. Plus, you can add more receivers for a low monthly rental fee. Our advanced DVR records four shows simultaneously, up to two can be HD based on availability. You never have to miss your favorite shows, even if they’re on at the same time. Need to connect high-end audio equipment? The receiver’s user guide provides common configurations for connecting audio and other devices. Link: solid green when receiver is connected to the AT&T U-verse network. Power: green when on. Record: red when recording. HD: blue when aspect ratio is set to HD resolution. + Menu/arrow/OK buttons: these have the same functions as on the remote control. Note: Actual equipment subject to change. + AT&T U-verse receivers are hd-ready Benefits of HD: seeing is believing all you need is your own hdtv… All AT&T U-verse receivers are equipped to provide a standard-definition and/or a High-Definition (HD) signal. Learn more about our local and national HD channel listings at uverse.att.com/uconnect. > Clarity. The HD digital signal is crystal clear and noise free. Of course, in order to use your AT&T U-verse HD service, you must have an HDTV. > Sharpness. More pixels means sharper pictures. HDTV has about 2 million pixels, compared with 500,000 pixels in analog TV. …and our HD service Note: Monthly $10 HD Technology Fee applies for access to HD service. Subscription to an AT&T U-verse programming package required. Premium HD channels require subscription fees. > Widescreen picture. High-Definition TV has less “edge cropping” for more intense viewing. When you add access to our HD service for just $10/mo., you’ll enjoy a robust variety of channels in our ever-growing HD lineup. Turn the page to learn how AT&T U-verse delivers Advanced TV. | uverse.att.com/uconnect Black bars on your TV screen? If you watch standard- definition programming on your HDTV, you can minimize or eliminate black bars on the side of your screen by pressing zoom on your remote. features guide | TV AT&T U-verse receiver + your HDTV + HD content = a world of difference! Your AT&T U‑verse HD-ready TV receiver. AT&T U‑verse tv Watch different TV shows in multiple rooms at the same time! SM Copper wire “pipe” Fiber optic “pipe” AT&T U-verse delivers the future of television to you over a network that includes state-of-the-art fiber optics. Simply put, a fiber optic cable is a pipe—a way to transmit data—in the same way that coaxial cable is a pipe. But older networks simply cannot compete with faster, more reliable fiber optic technology. Why fiber optic network delivery is superior: TV and high-speed Internet are transmitted by fiber optic light bursts rather than electrical signals. Light bursts travel great distances, with more speed and increased bandwidth, which means AT&T U-verse can send multiple transmissions at the same time, with less signal interference so you enjoy phenomenal picture and sound quality. What’s in it for you: > You can watch and record up to four shows at the same time, while also downloading large Internet files to your PC virtually anywhere in the house or even outside. >AT&T U-verse can deliver more content, including HD, over its fiber optic technology. >Fiber optic transmission speed changes channels fast, with no drag or delay. >You get new interactive features that make TV more fun—view slide shows of your own digital photos on TV, play games on TV, get Internet sports or finance news, and more. INCLUDED! AT&T U-verse installation includes one HD-ready receiver and DVR service with most packages (additional receivers available for a low monthly rental fee). Installation also includes a wireless gateway for home entertainment and productivity that connects you like never before. While sports are on in the den… The kids can still watch their favorite TV series. Enjoy wireless convenience anywhere, indoors or outside. Share and print photos from the kitchen. Instant message with relatives in the yard. Turn the page to learn about AT&T U-verse TV basics. | uverse.att.com/uconnect Need help on a specific topic? Tune to Channel 411, or press video on demand on your remote and select help. Learn more on p. 27. features guide | TV How AT&T U-verse delivers Advanced TV. 11 AT&T U‑verse tv SM 1 With its state-of-the-art fiber optic technology, AT&T U-verse offers a whole new way to experience TV. This section will get you started with the basics, then guide you through the advanced features that will change your view of what your TV can do for you. Get a peek at what else is on without leaving your current program. Simply press your remote’s up/down arrows to activate your PiP browse bar—it features a Picture-inPicture (PiP) video of each channel along the bottom of the screen, with the program title and time remaining. Turn on your TV. > You have the power to shift time, even stop it: With DVR capability, AT&T U-verse TV puts you in charge. Stop live TV, replay anytime, and record and watch programs on your schedule. Learn more on p. 22. When you’re done watching TV, press AT&T and power again to turn off the receiver. Then turn off your TV. > There’s a video store in your living room: Along with an awesome channel lineup that includes sports, premium movies, and international programs, your AT&T U-verse service provides an extensive Video On Demand (VOD) library. Learn more on p. 24. You can control your TV and two other devices with your remote. Turn to p. 16 for more information. > Take control of what your family watches: Easy-to-use parental locks let you hide channels in the program guide and lock or unlock shows according to their ratings. Learn more on p. 20. Picture-in-Picture browsing 2 Press AT&T then power at the top of your AT&T U‑verse remote control. The power button on the U-verse receiver will be lit green, and the last channel viewed will appear onscreen. > Now your TV screen shows you so much more: AT&T U-verse TV provides channel changing without delay, superior screen navigation, Picture-in-Picture channel surfing, and intuitive menus. Learn more beginning at right. 10 Turning your TV on and off 3 Questions? >Tune into the AT&T U‑verse Help Channel 411 or access free Help On Demand videos in Video On Demand (VOD). >Click uverse.att.com/uconnect for step-by-step guidance and updates. >Call 1-800-ATT-2020 to reach your AT&T U‑verse expert to get answers, add new features, or ask for support. Changing the channel features guide | TV AT&T U-verse TV basics—now your TV does more for you. > Press and hold the ch/pg button to scroll continuously through the channels. The channel number and program title will appear at the bottom of the screen. > To go directly to a specific channel, enter the channel number using the remote’s keypad and press OK. One of the first differences you’ll notice between AT&T U-verse TV and your old service is the fast channel changing. Note: If the new channel doesn’t appear, it may be one that you don’t receive. > To move up or down one channel, press the + or – on the remote’s ch/pg button. > To return to the channel you were watching previously, press last. > Use up/down arrows to view programs on channels above/below the current one. > To view future programs on the current channel, press the right arrow. To jump ahead one day at a time, press FF. > To view information about the program in the browse bar, press info. > To change the channel to the one you see in the browse bar, press OK. (The program info screen will appear if the program is not currently playing.) Note: The browse bar will disappear after 10 seconds of inactivity. Turn the page to learn how to access AT&T U-verse TV menus. | uverse.att.com/uconnect What’s PiP? A small onscreen picture in a picture of the channels you’re browsing while watching a show. Seeing the actual show helps you decide faster if you want to switch, especially when you aren’t familiar with its title or the channel. 13 AT&T U‑verse tv SM Picture-in-Picture browsing and fast channel changing are only the beginning. A world of new features is available to you with the press of a few buttons on your remote. Accessing the main menu screens 1 Press menu on your remote. The AT&T U-verse main menu screen appears. 2 Use left/right arrows to choose a heading in the main menu screen. Menu navigation tips >Select live TV to access the guide, your favorite channels listing, or the program search feature. See p. 18 for more information. Before accessing your onscreen menus, it’s helpful to know how to choose, select, and exit from the menu screens. > Use the left/right arrows to select items in the horizontal menu that appears at the top of any AT&T U-verse screen. > Use the up/down arrows to select items in vertical menus that appear when you highlight an item in the top menu bar. >Press OK to activate your selected item. >Press back to return to the last menu screen that you were viewing. >Use exit to live tv to dismiss the screen and return to your TV program. 12 The menu button >Select recorded TV to view a list of all the programs you have recorded on your DVR. See p. 34 for more information. The menu button gives you one-button access to all the features of your AT&T U-verse TV service, including searching, recording, parental controls, and more. >Select Video On Demand (VOD) to access the video library or watch a program you’ve already rented. See p. 24 for more information. Note: You’ll find step-by-step instructions throughout this guide for the features mentioned in this section. >Select options to customize your menu and guide settings, manage parental locks, and more. See p. 14 for more information. >Select help to choose from a series of informative how-to videos. See p. 27 for more information. 3 Use the down arrow to select an option from any of the drop-down menus that appear beneath a selected menu. 4 Press OK to open the selected screen. See “Menu navigation tips” at left for more help with accessing menus. The info button Press the info button at any time to learn more about a program you are watching or want to watch in the future. Or, schedule a recording from any program info screen. Getting Info about the program you’re watching 1 Press info. The program info screen appears with a short description of the program, including running time. 2 Use the right arrow to view information about the cast and crew. 3 To record the program, or set up a series recording, use the down arrow and press OK to select the desired action. See p. 31 for more information. 4 Press exit to live tv to return to the program you were watching. See “Menu navigation tips” at left for more help with accessing menus. Getting info from within menu screens You can access the program info screen from within menu screens. > As you are scrolling through the program guide, press info to view details about the highlighted program and schedule a one-time or series recording. > When using the search feature, press info on any program in your results list to view more details. See p. 19 for more information. Turn the page to learn how to customize your viewing experience. | uverse.att.com/uconnect Where do you find on-demand videos to watch? You can find the Video On Demand (VOD) channel in your interactive program guide, or press VIDEO ON DEMAND (VOD) on your remote to go to the video store. Learn more on p. 24. features guide | TV How to access and navigate your AT&T U-verse onscreen menus. 15 AT&T U‑verse tv Tired of black bars on your widescreen TV? Can’t keep track of all your remotes? ¿Se habla español? Help is in this section. Changing the language you hear Changing the aspect ratio for widescreen or HDTV Press menu. Use the browse arrows on your remote to select options. Select system settings and then aspect ratio. 2 Use the up/down arrows to choose from: > 4:3 standard definition > Widescreen standard definition 14 Note: Zoom will affect all channels, not just the one you are currently tuned to. If English is not your preferred language, AT&T U-verseSM has several options for you to customize your setup. If the image on your TV does not fill the screen as you would like, you can adjust it in two ways: change the aspect ratio or zoom. 1 Wait for the zoom symbol to disappear. Set language preferences Fit the image to your TV Aspect ratio is the relationship of the screen’s width to its depth. Standard TVs have a 4:3 aspect ratio; widescreen and HD TVs are 16:9. Learn more about HDTV on p. 7. 3 > 720p High Definition or 1080i High Definition, depending on your TV Press zoom to see the current zoom setting onscreen. 3 Press OK. Use the arrows to select continue and press OK again. 2 Press zoom repeatedly until you reach the zoom you want. There are five settings: Zooming in or out of the picture > Normal: displays the normal image. If you watch standard-definition programming in widescreen mode on a widescreen HDTV, black bars will appear on the sides of the program. To remove the bars: > Zoom 1 to 3: increases the zoom. 1 > Stretch: expands the image to fill the screen (may cause distortion of picture). Some TV programs have an optional Spanish-language audio track. AT&T U-verse TV can be set to automatically switch to Spanish when available (this feature does not work if you are watching a recorded program). 1 Press menu on your remote. Use the right BROWSE arrow to select options. Use the down arrow to select system settings. Press OK. 2 Select secondary audio. Press OK. 3 Select the use secondary audio if available option using the up/down arrows. Press OK. 4 Select save and press OK. Changing the onscreen menu language You can set it so that all the AT&T U-verse menus appear in another language. 1 Press menu on your remote. Use the right BROWSE arrow to select options, then the down arrow to select system settings. Press OK. 2 Select onscreen language. Press OK. 3 Select the language you want using the up/down BROWSE arrows and press OK. 4 Select save, and press OK. Turn sound effects on/off You’ll hear clicks as you make selections in the onscreen menus. These sound effects can be easily disabled/enabled. 1 Press menu on your remote. Use the right BROWSE arrow to select options. Use the down arrow to select system settings. Press OK. 2 Select sound effects. Press OK. 3 Select off using the down arrow. Press OK. 4 Select save and press OK. To turn the sound effects on, go through the above steps, but select on in step 3. Turn the page to learn how to program your remote. | uverse.att.com/uconnect Temporarily turn off all sound. Press Mute on your remote. You’ll see a mute indicator onscreen. Press again to restore sound. features guide | TV Customize your TV screen for HD, change your screen language, and more. 17 AT&T U‑verse tv Your AT&T U-verseSM remote was set up to control your TV and receiver at the time of installation. You can also control up to two other devices like a DVD player, stereo receiver, or home theater in a box. Assigning devices to the mode buttons These steps walk you through programming the remote’s TV, DVD, and AUX device mode buttons. (The AT&T button already controls the AT&T U-verse TV receiver.) More help for programming your remote: >These instructions do not require you to enter a manufacturer’s code for each device, because codes for most products are stored in the remote’s memory. >If you are unable to add a device, or want to learn about advanced features like reassigning mode buttons, refer to the remote’s manual provided at installation. >To watch a video about programming your remote, press MENU, then select help, then Help On Demand to see video titles on this subject. 16 6 If you are setting up the AUX button, press PLAY. Use the number keypad to enter: > 1 for VCR > 2 for stereo receiver/tuner Turn on the TV or other device that you want to program into the remote. 1 Aim the AT&T U-verse remote at the device, and press and hold the mode button (TV, DVD, AUX) you will assign it to. 2 While holding the mode button, press OK. Release both. All mode buttons will flash twice. 3 > 3 for amplifier > 4 for home theater in a box 7 Press ok to save the settings. Press the device’s mode button, then POWER. The device should turn on. Refer to the remote’s manual if it does not. 8 9 Repeat for any other devices. 4 You have 10 seconds to enter 9 2 2 using the number keypad. The previously selected mode key will flash. You can now use the AT&T U-verse remote’s mode buttons to switch between control of your devices. 5 If the device is a TV or DVD player, press and release PLAY on the AT&T U-verse remote control, then press FF repeatedly until the device turns off. Controlling volume By default, VOL and MUTE control the volume on your AT&T U-verse receiver, and your TV if it is programmed into your remote. To assign the volume controls to any or all devices programmed in the remote: 1 Press and hold AT&T. Press OK, then release both. Mode buttons will flash twice. Enter 9 5 5 using the number keypad. AT&T will flash twice. 2 To send the volume control to devices assigned to DVD or AUX, press the related mode button. It will flash three times. 3 4 If you want VOL and MUTE to control all devices depending on the active mode, press ok. AT&T will flash three times. Controlling channel selection Controlling power on other devices Channel controls like CH/PG and LAST affect the AT&T U-verse TV receiver in all device modes. POWER controls the AT&T U-verse TV receiver. To add this function for other devices: To assign channel controls to any or all devices programmed in the remote: 1 Press and hold AT&T. Press OK, then release both. Mode buttons will flash twice. 1 Press and hold AT&T. Press OK, then release both. Mode buttons will flash twice. 2 Enter 9 7 7 using the number keypad. AT&T will flash twice. 2 Enter 9 6 6 using the number keypad. AT&T will flash twice. 3 Press AT&T. It will flash twice. Then press TV, which will also flash twice. 3 To send channel controls to the devices assigned to TV, DVD, or AUX, press the related mode button. It will flash three times. 4 Press DVD and/or AUX to control those devices, allowing them each to flash twice. If you want CH/PG and LAST to control all devices depending on the active mode, press ok. AT&T will flash three times. 4 5 When done adding devices, press ok. AT&T will flash three times. Restoring default settings 1 Press and hold AT&T. Press OK, then release both. Mode buttons will flash twice. 2 Enter 9 0 0 using the number keypad. AT&T will flash twice. Turn the page to see how to create a favorite channels guide. | uverse.att.com/uconnect Did you time out? If you’re interrupted while programming your remote, the process may time out before you complete the setup. The mode buttons will flash red, and you will need to start over. features guide | TV Program your universal remote to control up to four devices. 19 AT&T U‑verse tv 2 Highlight a program to view more details (plus live video if it’s currently on). Then: Press menu. Use the arrows on your remote to select live TV, then search. Press OK. 1 > Press OK to begin watching the program. If it’s not currently on, a program info screen will appear. 2 To enter your search term, use the arrows to select a letter on the onscreen keyboard, and press OK. > Press INFO for viewing options and more information, like cast and crew. > Press RECORD to record the program. Learn more about recording on p. 31. See what’s on using the interactive program guide > Press GUIDE to simply exit the guide and return to the program you were watching. > To add a channel, press OK. A check mark will appear. Press OK again to remove it. Press guide to see your complete AT&T U‑verseSM TV program listing. Then use: Create a program guide with just your favorite channels > To remove all channels, use the left arrow to select uncheck all. Press OK. 1 > Up/down browse arrows to scroll channels > ch/pg to move up/down a page at a time > Left/right arrows to scroll times > FF/REW to jump forward/back 24 hours 18 1 Press menu. Use the arrows to select options, then channel options. Press OK. Select favorite channels, and press OK. A list of all available channels appears. 2 3 Use up/down arrows to select channels. Find programs using the search feature > To see only the channels in your favorites list, select view checked. Press OK. 4 When done, select save and press OK. To view your favorites guide, press menu. Use the arrows to select live TV, then favorites. Press OK. 5 Note: To enter a number, select 123 and press OK to bring up a number keypad. Select ABC and press OK to return to the regular keyboard. 3 A list of results appears as you type. The more letters you enter, the better the results. 4 Press the right arrow repeatedly to tab over to the results list. 5 Highlight a title or name using the up/ down arrows, and press OK for more options. > If you select a title, you can choose to record the program or watch it now if it’s currently on. (Learn more about recording programs on p. 31.) > If you select a name, you’ll see a list of programs with that actor or director. Select a title to view details. Press OK to record or watch the program. > If “More…” appears next to the title, a list of all programs with that title appears. Select a title from the list. Press OK to record or watch the program. > If “VIDEO” appears next to the title, you can watch a preview or rent the program. Learn about Video On Demand (VOD) on p. 24. narrowing your search by title, People, or video on demand (VOD) 1 From the search screen, use the arrows to select options on the onscreen keyboard. Press OK. 2 From filter results, choose titles, Video On Demand (VOD), or people, depending on what you are searching for. Press OK. 3 Enter your search term and select a program as described at left. Turn the page to learn how to set parental locks. | uverse.att.com/uconnect You can also use the letter keys on your remote to type search terms. To learn how, select Help On Demand in your main onscreen menu navigation bar and then use search to find a program under browse channels. features guide | TV Easily find what you want to watch, and block out what you don’t. 21 AT&T U‑verse tv 3 4 If you are finished setting parental locks, select lock. Press OK then exit to live tv. You can make specific channels and types of programming accessible only with a Personal Identification Number (PIN). locking programs based on ratings From the parental locking screen, use the down arrow to select change next to a rating option like movie ratings. Press OK. 1 1 Press menu. Use the BROWSE arrows to select options, then channel options. Press OK. Quickly restore parental lock settings. Turning the receiver off then on again will restore any locks that were temporarily suspended. locking on-demand video rentals locking specific channels >An open lock means that a PIN is set but no parental locks are in effect. From the parental locking screen, use the arrows to select change next to rentals. Press OK. From the parental locking screen, use the down arrow to select change next to channels. Press OK. Use the right arrow to select lock renting and press OK. A lock symbol appears. (Press OK again to clear the lock.) Use the up/down arrows to select channels in the list. 2 Select parental locking and press OK. Enter your PIN. If no PIN has been set, use the remote’s keypad to enter a new four-digit PIN. (Press delete to clear an entry.) You will have to enter it twice. 3 The parental locking screen will appear, with all of your locking options. 4 20 2 >A lock appears next to parental locking if a PIN is already set and locks are on. >No lock means that no PIN has been set. Select save and press OK. 1 2 Use the left arrow to select save. Press OK. 3 If you are finished setting parental locks, select lock. Press OK then exit to live tv. 4 1 2 > Press OK to lock a channel. A lock symbol will appear. Press OK again to unlock it. > To unlock all channels, use the left arrow to select unlock all. Press OK. > To view only the locked channels, select view locked only. Press OK then exit to live tv. 2 Select unlock all TV for 4 hr and press OK. An open lock will now appear next to parental locking. (A PIN will still be required to purchase locked rentals.) 3 To turn locks back on immediately, select lock in the parental locking screen. Press OK. 3 Confirm as asked and press OK. You’ll be returned to the last channel tuned. (You’ll have to create a new PIN next time.) Hide channels in the guide Hidden channels will not appear in the guide or when browsing, but you can still tune to them using the remote’s keypad (see p. 11). Select the lowest rating to lock. > Press OK to lock programs with that rating and higher. 1 Press menu. Use the arrows to select options, then channel options. Press OK. > To unlock all ratings, use the left arrow to select unlock all. Press OK. 3 2 Select reset all parental locks and press OK. 2 Select customize channels. Press OK. 3 Use up/down arrows to select channels. To hide a channel, press OK. The check mark will disappear. Press OK again to remove it. Select save, and press OK. 4 If you are finished setting parental locks, select lock. Press OK then exit to live tv. turning off locks for FOUR hours Deleting a PIN & all locking settings > To remove all channels, use the left arrow to select uncheck all. Press OK. 1 To temporarily turn off parental locking, access the parental locking screen. Select turn off locking, and press OK. 1 Access the parental locking screen. Select turn off locking, and press OK. > To see only the channels in your favorites list, select view checked. Press OK. 4 Select save and press OK to exit. Turn the page to see how you can control live TV. | uverse.att.com/uconnect Forgot your PIN? Call Customer Care to reset it for you at 1-800-ATT-2020. features guide | TV Control who watches what with parental locks 23 AT&T U‑verse tv Your main AT&T U-verseSM receiver is also a digital video recorder (DVR)—and just about the only thing you can’t do with a DVR is fast-forward into the future. and time until play resumes. The action will freeze for up to 90 minutes. Note: If you don’t think you’ll be able to return to the program in 90 minutes, simply press record to begin recording. (Read more about this at right.) In addition to recording all your favorite programs (read more about DVR recording on p. 31), your DVR stores up to 90 minutes of live TV on the channel you’re watching. Now you can: >Freeze a live TV program to answer a call or check on dinner, then resume playing at the point where you left off. >Create your own instant replays during an exciting game. Or watch the play again in slow motion to see how it was done. >Missed the punchline because someone was talking? Back up and hear it again. Press play at any time to restart the program from where you left off. 3 Replaying what you missed TV is now at your command The familiar playback buttons on your remote can be used to pause, play, and replay live TV, even record on the spot. pausing/restarting a program To temporarily stop a live TV program, press pause. 1 A progress bar will appear onscreen, showing you how much time has elapsed 2 22 Press rew to “rewind” the program you’re watching. A progress bar will appear to indicate how far you can go back in time. 1 > Press REW twice or three times to rewind at increasing speeds. > Press replay to skip back in 7-second increments. 2 Press play anytime to begin watching. Fast-forwarding and returning to the “live” program If you have paused or replayed a live program, you can use the FF and fwd buttons to go forward in time. 1 Press FF to fast-forward. A progress bar will appear to indicate how far you can go forward (and back) in the program. > Press FF twice or three times to advance at increasing speeds. > Press fwd to fast-forward in 30-second increments. To return to “live” action, fast-forward until you reach the end of the green bar in the onscreen progress indicator. 2 Recording what you’re watching Press record to begin immediately recording the program you’re watching. This feature is not available with Video On Demand (VOD) or Pay Per View. 1 2 The message “recording” will appear onscreen, and the record LED will light up red on the receiver until recording ends. 1 Press info after the program has begun recording. Use the browse arrows to select record settings and press OK. 3 Recording will stop at the program’s scheduled end time. Press stop to end the recording at any time. Press OK to confirm. 2 Use the arrows to select stop recording. Press OK. Note: You can watch or record up to four standard-definition programs at the same time (or one HD and three SD). If you try to record more, a screen will appear to help you resolve the conflict. 4 The recording will be saved under its program title. Turn to p. 35 for information about playing recorded shows. 3 Choose the amount of time to add to the recording time. Press OK. 4 Use the left arrow to select save changes. Press OK. 5 Select watch and press OK to return to the program. Recording with extra time at the end If you think the program may run over the scheduled end time (as with sporting events and live reality show finales), you can add time to the end of your recording. Turn the page to see how to access your on-demand video store. | uverse.att.com/uconnect What can you watch while recording? You can watch and record up to four programs on different TVs at the same time. So you can record up to three programs and watch a fourth, or watch one of the four programs you are recording. features guide | TV Pause, play, replay, and record live TV using your remote. 25 AT&T U‑verse tv AT&T U-verseSM TV makes it even easier to watch what you want, when you want with Video On Demand (VOD) and Pay Per View. Many videos are available free; if there is a charge, it simply gets added to your monthly bill. No hassles, and, of course, no late fees. Using Video On Demand (VOD) 5 Select rent and press OK. Press OK again to confirm. The video will begin. The AT&T U-verse Video On Demand (VOD) library is filled with recent hit movies and old favorites. Some are even free! The library is updated regularly, so check back often. To stop the video before it ends and continue watching later, press stop. Select done and press OK. 6 Press exit to live tv to return to normal programming. See “Playing Your Current Rentals” at right to learn how to replay or resume play at a later time. 7 Renting from the video store Tune into your exclusive U-verse channels! AT&T U-verse Theatre AT&T U-verse Channel 300 lets you know what’s coming up on AT&T U-verse TV and highlights U-verse services. Channel 200 features trailers of videos of what’s hot now and coming up soon in the Video On Demand (VOD) library. Channel 411 features an introduction to accessing and using Help On Demand and our extensive library of help videos. AT&T U-verse 24 Channel 100 lets you preview upcoming Pay Per View concerts and events. 1 You can access the AT&T U-verse video store in one of several ways: > Press video on demand (VOD). > Press menu. Use the BROWSE arrows on your remote to select Video On Demand (VOD), then video store. Press OK. > Press guide. Use the up/down arrows or ch/pg to select Channel 1. Press OK. To search for a title or actor, select Search Video On Demand (VOD) from the VOD menu. Press OK. Or to browse categories like new releases and sports, 2 > To leave this screen without renting, press back to return to the previous screen. select video store, press OK, and use the left/right arrows to select a category. Use the down arrow to select from the results list that appears. Press OK. 3 A program info screen appears, with details about the video and rental price. (If you selected a subcategory, you’ll need to first choose a movie from the sublist.) 4 > To preview your selection, use the left arrow to select watch preview. Press OK. Watching free on-demand videos 1 In the video store, use the right arrow to select Free On Demand. 2 Use the down arrow to select a video from the list. Press OK. 3 A program info screen appears with details about the video. 4 Use the left arrow to select play and press OK. The video will begin playing. Playing your current rentals Featured video on demand (VOD) Your rentals are available for you to watch at any time during the rental period (period varies from one or three days). Click on the Featured category in your Video On Demand (VOD) menu to access AT&T exclusive video, seasonal favorites, and special offers. 1 In the video store, use the right arrow to select current rentals from the horizontal menu. Premium Video On Demand (VOD) 2 Use your down arrow to select the video that you want to watch. Press OK. 3 You can choose to start where you left off or from the beginning. When you subscribe to a premium movie channel package such as HBO®, you’ll have free access to their exclusive on-demand programming. Here’s how AT&T U-verse members with a premium movie package subscription can view Premium Video On Demand (VOD) programming: 1 Press menu. Use the Browse arrows to select Video On Demand (VOD), then Premium Video On Demand (VOD). Press OK. 2 A list of available VOD programs will appear. Use the down arrow to select from the list. 3 Press OK to start the video. Turn the page to see how to control who can access video rentals. | uverse.att.com/uconnect Looking for something specific? Select Search Video On Demand (VOD) from the main Video On Demand (VOD) menu, to search by title or actor. features guide | TV Find, preview, and watch what you want on Video On Demand (VOD). 27 AT&T U‑verse tv Buy Pay Per View events Block access to rentals New sporting events and concerts are available each month on AT&T U-verseSM Pay Per View. Tune to Front Row Channel 102 to watch previews of upcoming events. You can order them up to 14 days in advance. Parental locking allows you to block access to Video On Demand (VOD) and Pay Per View selections using a personal identification number (PIN). If you don’t have a PIN, you’ll be asked to create one. See p. 20. Press guide. Go to Pay Per View Channel 102 using the up/down browse arrows on your remote. Press menu. Use the browse arrows to select options, then channel options. Press OK. 1 > Use the right arrow to see what’s ahead in the events schedule. > Press FF to jump forward 24 hours at a time. > Press REW to go back in 24-hour increments. Select the program you want to order and press OK. A program info screen will appear, with event time and pricing. 2 Press OK to rent. If parental locks are set, enter your PIN (see “Block access to rentals” at right for more information). 3 26 1 You will be asked to confirm your order. Press OK. Press exit to live tv to return to the channel you were watching. 4 Tune to the event’s channel at the scheduled start time. If you tune in late, you will not be able to rewind what you missed. 5 Note: Unlike Video On Demand (VOD), Pay Per View events must be watched at the scheduled time. You will be charged for any event that you order, even if you don’t watch it. 2 Use the down arrow to select parental locking. Press OK. Enter your PIN. 3 In parental locking, use the arrows to select change next to rentals. Press OK. 4 Use the right arrow to select lock renting and press OK. A lock symbol appears. 5 Use the left arrow to select save and press OK. 6 If you are finished setting parental locks, select lock. Press OK then exit to live TV. Paying for on-demand videos and Pay Per View events Any orders you place onscreen are automatically added to your monthly AT&T U-verse bill. You’ll find them in the “usage charges” section, listed by title with date rented and rental cost. Turn to p. 44 for more information about your bill. Note: Adult Video On Demand (VOD) programming will be listed without a title. Watch Help On Demand videos for specific topics Want to learn more about a specific topic? AT&T U-verse TV Help On Demand videos are available 24 hours a day, free on demand. 1 Press video on demand (VOD). Use the right browse arrow to select help from the video store menu. 2 A list of help topics will appear below. Use the down arrow to select a topic and press OK. 3 Use the left arrow to select play in the program info screen. Press OK. The help video will begin playing. 4 Press exit to live tv to return to regular programming. You can also tune to Channel 411 to watch a short video about using Help On Demand. Then press OK to go directly to the help section of the video store. Turn the page to see all you can do with your DVR. | uverse.att.com/uconnect What’s hot right now in Video On Demand (VOD)? Check your U-guide. Your free monthly U-guide highlights the best Video On Demand (VOD) offerings. Check out the online version at uverse.att.com/ uconnect. features guide | TV Remove channels from your lineup. It’s easy to hide channels so they don’t appear in your guide or when browsing. You’ll still be able to tune to them by entering the channel on your remote. Learn more on p. 21. AT&T U‑verse tv 29 AT&T U‑verse tv features guide | TV U–share In this section, learn how your AT&T U-verseSM DVR turns your home into entertainment central. Easily schedule recordings of TV shows and whole series, and view your recorded program lists to watch or delete shows at will. Flexible. Adaptable. Fun. For you and yours. Spending U-time together. 28 20 Turn the page to see how to watch and record up to four programs at once. | uverse.att.com/uconnect 31 AT&T U‑verse tv You had a brief introduction to your DVR on p. 22 when you learned to use your remote to control live TV. In this section, you’ll learn how to schedule, manage, and view a recorded program or an entire series. AT&T U-verseSM DVR service offers these benefits and more: > Easily manage your recordings to make space for new ones and protect the ones you want to keep. > Save every episode of your favorite series: You don’t have to know every time your favorite shows appear in the schedule. Set up a series recording, and the DVR will record the show whenever it’s on. You watch when you want. Learn more on p. 32. > Pause, replay, and fast-forward the program, just like a videotape or DVD. How many TV programs can I save on my DVR? >A DVR records 133 hours of standard-definition (SD) or 37 hours of High-Definition (HD) programming. Capacity varies between 37-133 hours with both SD and HD recordings. >For options on how to keep or delete programs, see p. 35. 30 Your main AT&T U-verse receiver is also a DVR that can record up to four programs at the same time, including premium channels. > Access your saved programs anytime by pressing recorded TV. > You’ll never have to choose between shows again: With AT&T U-verse TV and your DVR, you can watch and record up to four programs at the same time, up to two can be HD based on availability. > Set up recordings remotely from a PC or wireless phone: Forgot to schedule your favorite show before you left on vacation? No problem. You’ll have access to your program guide from any PC or wireless phone to set up and cancel recordings. Learn more on p. 36. DVR recording basics Schedule programs to record and save on your DVR There are several ways to record a TV program that’s scheduled to air in the future. You can set your DVR to record one show on one date, all episodes of a series, and more. Scheduling a single or series recording from the guide Press guide. Use the arrows on your remote to scroll through and highlight a program. 1 2 Press record. A red dot appears next to the program title to indicate that a recording is scheduled. 3 Press record twice to schedule the same show at the same day and time every week. Three red dots will appear. Scheduling a single recording from the Program info screen 1 To access the program info screen: > Press info when tuned to a program you want to record. OR > Press guide. Use the arrows to highlight a program to record and press info. 2 Select record episode and press OK. 3 To add time in case the program runs long, select stop recording. Press OK. Select a time and press OK. 4 Select record, then press OK. Turn the page to learn how to schedule a series recording from the program info screen. 4 Press record a third time to cancel the recording. The dots will disappear. 5 Press exit TO live TV to return to your last viewed channel. Turn the page for more ways to schedule recordings. | uverse.att.com/uconnect Schedule recordings using the search feature. Can’t locate the program or series you want to record in the guide? Use the search function. Learn how on p. 19. features guide | TV Make your own TV schedule with a DVR—record now, watch later. 33 AT&T U‑verse tv Scheduling a series recording from the Program info screen 1 To access the program info screen: > Press info when tuned to a program you want to record. OR > Press guide. Use the browse arrows on your remote to highlight a program to record and press info. See for yourself! The DVR shows when your program is recording. There are several ways to confirm that the DVR is actually recording. >The record LED will be lit up on the AT&T U-verse receiver. >Press info to see the red dot on the program info screen. >Press recorded TV to see that the program is in the list. 32 2 Select record series and press OK. 3 Use the browse arrows to select time. Press OK. 4 You can limit the recordings to: > any day (at the scheduled time) > any day/anytime 6 To add time in case the program runs long, select stop recording. Press OK to select a time. 7 Note: AT&T U‑verseSM TV does not adjust if a program’s schedule changes unexpectedly. However, planned schedule changes (e.g., a series moves from 8:30pm to 8pm for one week) will be followed and the episode recorded in its entirety. Press recorded TV (or press menu, then select recorded TV). 1 > any day/anytime/once per day 2 Use the right browse arrow to select add recording. Press OK. Select show type if you want to limit it to first run only. Otherwise, your DVR will record every instance. Select channel and time and press OK. The manual record screen appears. 5 Your DVR can record up to four standarddefinition (or one HD and three SD) programs at the same time. If you try to schedule a fifth, a conflict screen appears. Select record, then press OK. Scheduling a single recording by entering channel, date, and time 3 What to do when your recording schedules conflict Fixing single program conflicts >To record the new program, select the new program in the conflict screen. Press OK. 4 Fill in the fields on the manual record screen, using the browse arrows to move between fields. 5 Select record. Press OK to schedule the recording. After a program is recorded, it gets saved on your DVR until you delete it, or it is deleted to make room for new recordings. >To keep what was already scheduled and cancel the new recording, select the previously scheduled program. Press OK. Recording an overridden program clearing the conflict symbol Press guide. Use the browse arrows to select the overridden program (indicated by a crossed-out red dot). Press OK. Press guide. Use the browse arrows to select the overridden program (indicated by a crossed-out red dot). Press OK. 2 Select resolve conflict in the program info screen. Press OK. 2 Select don’t record or cancel series. Press OK. 3 Select the previously overridden program and press OK. The overridden program will now be recorded, cancelling the other. 3 You’ll be asked to confirm this step. Press OK. The scheduled recordings will be cancelled and conflict symbols are cleared. 1 Note: When you resolve a conflict, all other scheduled recordings occur as programmed. 1 Note: This does not erase episodes that have already been recorded. Fixing scheduled series conflicts >To record all episodes of the new series instead of a previously scheduled series, select record all episodes of new series from the conflict screen. Press OK. >Select record only when no conflict occurs, then press OK when you don’t want to record episodes that conflict with previously scheduled recordings. Turn the page to see how to watch your recorded programs. | uverse.att.com/uconnect Will the DVR record when the TV is off? Your scheduled programs will still record, as long as the AT&T U-verse receiver is on or in standby mode. However, they will NOT record if your home loses electricity. features guide | TV More ways to schedule recordings and resolve schedule conflicts. 35 AT&T U‑verse tv using the Recorded TV screen to Cancel recordings before they occur 1 Press recorded TV. 2 Press the down arrow to select scheduled. Press OK. You’ll see a list of upcoming recordings in the order they’ll be recorded. View your recording schedule 1 Press recorded TV. Use the right browse arrow to select scheduled. Press OK. The recorded TV screen lists upcoming recordings in the order in which they will be recorded. 2 Use the arrows or ch/pg to scroll through the listings. 3 To view only the scheduled series, use the right browse arrow to select series. 4 34 > To cancel a series, use the right arrow to select series from the menu bar and see a list of your scheduled series. Use the browse arrows or the ch/pg button to scroll through the list. 3 4 Select the scheduled program or series you want to cancel, and press OK. The program info screen appears. Select don’t record or cancel series. Press OK. 5 Note: This will not erase previously recorded episodes. See how to delete shows at right. using the guide to Cancel recordings BEfore they occur Press guide, then use ch/pg and the arrows to locate and select the program. 1 Watch a recorded program 1 Press recorded tv. 2 Use the up/down arrows to select the program you’d like to watch. Press OK. >Select play to watch the program. Press record twice to cancel a single recording. The red dot disappears. Press record once to cancel a series recording. >Select resume play to begin play at the point where you previously stopped watching. See a list of your previously recorded shows When a recording is finished playing, a finished screen appears. Use the arrows to select done, then press OK to return to live TV. (See the directions at right to stop a recording before it ends.) 2 1 Press recorded TV. 2 The recorded TV screen lists your available recordings by date, starting with the most recent. 3 Using the playback buttons on your remote To view the list by title, use the right browse arrow to select by title. The familiar playback buttons on your remote can be used to control the video. Use the up/down arrows to scroll through the list. > Press FF to move forward quickly or fwd to fast-forward in 30-second increments. 3 4 > Press rew to rewind quickly or replay to skip backward in 7-second increments. > Press FF or rew once, twice, or three times to go forward or back at increasing speeds. > Press pause to freeze the program. Press again to resume play. Stop playing a recording 1 Press stop at any time during a recording. The stopped screen appears. 2 Use the browse arrows to select done. Press OK. You can also: > Choose resume play to continue watching the program where you left off. > Choose start over to watch the program again from the beginning. > Choose erase to stop watching the program and to delete it permanently. Delete existing recordings Manually deleting unwanted recordings from your DVR ensures that you keep what you want. Otherwise, older programs are erased automatically to make room for new recordings when DVR storage limit is reached. (See p. 30 for details.) 1 In the recorded TV screen, select browse recordings and press OK. 2 Highlight the program to erase, then press OK. Select erase, then press OK. Repeat to confirm. Protecting a recording from being deleted AUTOMATICALLY 1 In the recorded TV screen, select browse recordings and press OK. 2 Highlight the recording you would like to protect and press OK. 3 Highlight keep until, then select space needed or I erase. Press OK. Turn the page to learn how to program your DVR remotely. | uverse.att.com/uconnect Finished watching a recorded show? You can press stop at any time and choose to start over, resume watching where you left off, or erase the show. features guide | TV Manage your recordings, then browse, play, and replay at will. 37 AT&T U‑verse tv You can program your DVR from any Webconnected PC when you have AT&T U-verseSM TV and AT&T High Speed Internet U-verse enabled service. And with wireless from AT&T, you can manage your recordings right on your mobile phone. 5 Log into your AT&T High Speed Internet homepage from any browser. (See your AT&T U-verse Internet feature guide for information.) 1 > View and search through program listings 2 To view a list of scheduled recordings, click scheduled at the top of the screen. Click series to limit the list to just series. > Schedule program or series recordings > Delete saved programs Program your DVR from a PC This feature requires an AT&T High Speed Internet account. 36 Click schedule recording to finish. Manage recordinGS over the internet Connect to your DVR from anywhere to: > Manage or edit scheduled recordings 4 Use the radio buttons and pop-up menus to set your recording options. You can record just that episode or an entire series. Don’t have wireless from AT&T? schedule recordings over the internet You’re missing out on a world of interactive features and affordable calling plans. Call us today and let AT&T seamlessly connect you to your world, including Web remote DVR access from your mobile phone! 1 Log into your AT&T High Speed Internet homepage from any browser. (See your AT&T U-verse Internet feature guide for information.) 2 Click the U-verse TV icon. The interactive program guide will appear. Mobile remote access schedule recordings by cell phone 1 From your cell phone, go to http://us.m.yahoo.com/p/wra. Now use your master AT&T High Speed Internet account and password to log into AT&T Yahoo! Mobile Remote. > Use the arrows on the right-hand side of the page to scroll through the listings. > To cancel a recording, click the cancel checkbox next to the program title. Using the device’s keypad, type a word or title in the search field. Press OK. > Click select day to jump to a specific day. > Click cancel selected recordings. Use the arrows to select a program from the results list. Press OK. > Click the prime time link to view only programs that air at night. > Enter a title in the search field at the top of the screen to find a specific program. 3 Click a program title to open the program info screen for more details. 3 To view a list of programs already saved on your DVR, click recorded at the top of the screen. > To delete a program from your DVR, click the delete checkbox. > Click delete selected recordings. Need help? Click the help button in the top right corner of the Web remote access page. Or get a quick guide to Web remote access at uverse.att.com/ uconnect. If you have Internet and wireless from AT&T, you can connect to your DVR from any Webready cell phone. (Wireless data use charges may apply.) 2 3 Select this show or entire series. Press OK. 4 You will get a confirmation message. The scheduled recording will also appear in your recorded TV list and guide on your AT&T U-verse receiver. 5 Manage recordinGS by cell phone 1 Log into AT&T Yahoo! Mobile Remote using the instructions at left. 2 Press the down arrow until you reach the my recordings section. > Select my recordings and press OK to see a list of programs saved on your DVR. > Select scheduled recordings or series recordings to view upcoming recordings. 3 To cancel or delete a recording, select remove below the program title. Turn the page to learn about new interactive features. | uverse.att.com/uconnect features guide | TV Program your DVR from any Web-connected PC or wireless phone from AT&T. 39 AT&T U‑verse tv AT&T U-verseSM connects you to a variety of interactive services that you can customize to meet your needs. Viewing the INTERACTIVE AT&T U-bar 1 Press go interactive on your AT&T U-verse remote control. The U-bar will appear on your TV screen. (See the following section to learn how to personalize your AT&T U-bar content.) 3 Enter your main account’s AT&T High Speed Internet email address and password, and click the Sign In button. Note: Traffic info is automatically given based on your service ZIP code. Note: If you are using an older version of My Yahoo!, instead click edit, then choose edit content from the pop-up menu. 6 A preferences pane will appear. Follow the onscreen prompts to remove and add content as desired. For example, enter a city name or ZIP code, then click the green plus sign next to a city name to see its weather on your U-bar. 7 When you are finished, click the save button to save changes and close the preferences pane. Note: Use the ch/pg button to change channels while the U-bar is active. Press OK to select. Related content will appear along the bottom of the screen. You can control what you see on your U-bar by updating the preferences on your AT&T High Speed Internet homepage. (See your AT&T U-verse Internet feature guide for more information.) If you don’t see the module that you want to modify on your AT&T High Speed Internet homepage, you will need to add it. This only takes a minute. 1 Open any Web browser and go to att.my.yahoo.com. 1 Sign into your AT&T High Speed Internet homepage. (See your AT&T U-verse Internet feature guide for more information.) 3 Use the left/right arrows to scroll through the data. 4 To return to full screen TV, press exit TO LIVE TV or BACK. Personalizing your U-bar content Haven’t yet set up your AT&T High Speed Internet homepage? Learn how in your AT&T High Speed Internet U-verse enabled feature guide. 5 Click the options icon (it looks like a gear) at the top of the module. Use the up/down BROWSE arrows on your remote to switch between the weather, sports, stocks, and traffic categories on the left side of the screen. 2 5 38 Click the Sign In link at the top left. 4 When your personal homepage appears, find the weather, stocks, or scoreboard module that you want to modify. (If you can’t find the module, see the following section, “Adding modules to your homepage.”) TV & Internet connectivity Up-to-date sports scores whenever you want them. Every sports fan’s dream! The AT&T U-bar gives you one-button, ondemand access to scores from your favorite teams, plus your local weather, traffic, and current stock quotes—all without leaving the program you’re watching. 2 Adding modules to your homepage 2 Click personalize this page below the Search bar. 3 Select add modules under the Content heading. 4 Click my Yahoo! essentials. 5 Click the add button next to weather, stock portfolios, and/or scoreboard. 6 When you are finished, click personalize this page again to save changes and return to the regular screen to edit your new modules. Turn the page to learn about your free onscreen games. | uverse.att.com/uconnect features guide | TV Get local weather, traffic, sports & stock info, right when you want it. 41 AT&T U‑verse tv There is more to do with your TV than just watch it. Your AT&T U-verseSM service offers free games, interactive business searches, and coming soon, a channel for viewing your photos stored online at flickr.com. 3 Press the BROWSE arrows, OK, and the number buttons on your AT&T U-verse remote to control the game. 4 5 Rules for each game can be viewed by selecting rules within the game screen. Test your skill on the AT&T Yahoo! Games Channel AT&T U-verse offers fun and family-friendly games, available anytime on Channel 92. There is no special game controller required. Simply use the buttons on your AT&T U-verse remote. Games include: > Sudoku > JT’s Blocks > Solitaire > Mah-jongg Tiles > Chess 40 Press OK to select and play a game. Tune to AT&T Yahoo! Games Channel by entering 92 on your remote (you can also press guide to access the channel from your interactive program guide). 1 In the AT&T Yahoo! Games Channel interactive TV application, use the up/down arrows to highlight the game you want. 2 6 To play a different game, use the arrows to select exit from the onscreen game buttons. You’ll be returned to the main games menu. 7 To return to regular programming, press EXIT TO LIVE TV on your remote at any time. Find any business nationwide with onscreen Yellow Pages More features coming soon! The Yellow Pages channel on your AT&T U-verse TV lets you search for businesses by category, view contact info, even locate them on a map. We’re adding a second stream of High Definition (HD) programming! Soon, with two streams you’ll be able to watch one HD channel while you record another. And, if you have two HD TV’s, you can watch a different HD channel on each TV. Two streams of HD 1 Tune to YELLOWPAGES.COM TV on Channel 97. The first time you use this feature, you’ll be asked to enter a ZIP code for your search. Onscreen caller ID 2 Note: This ZIP code will be used for all future searches until it is manually changed. To change the ZIP code, press 2 on your AT&T U-verse remote. 3 YELLOWPAGES.COM TV will offer a list of business categories to choose from. Use the up/down BROWSE arrows on your remote to select a category, and press OK. Continue to select subcategories and press OK to narrow your search until you find the business you’re looking for. 4 5 Use the up/down arrows to select a business. Press OK to see contact info, additional information, and a map of its location. When you have AT&T U-verse VoiceSM, you’ll know who’s calling without ever leaving the comfort of your couch. Incoming phone numbers with caller name (when available) are displayed on your TV screen. Call us to learn more about AT&T U-verse Voice. 6 To search by name instead of category, press 1 on your remote. Then use the BROWSE arrows and OK to enter your search term. Turn the page for answers to frequently asked questions. | uverse.att.com/uconnect Find out how your peers are getting the most out of AT&T U-verse. Visit utalk.att.com and browse the community chat boards. features guide | TV Play free games and browse Yellow Pages in any ZIP code on your TV. 43 AT&T U‑verse tv Check here to see if you can troubleshoot easily. Frequently Asked Questions Troubleshooting Guide SM ? Will the DVR record on more than one TV in my home? Presently, DVR features work on one receiver connected to any TV. Need help on a specific topic? Tune to Channel 411, or press Video on Demand (VOD) on your remote and select help. 42 ? Can you record with the DVR and watch another channel? Yes; you can record up to three standarddefinition programs on your DVR and still watch a fourth. You can only watch or record up to two High-Definition programs at a time, based on availability. Can parental locking be used with Video On Demand (VOD)? Yes; once you set up a PIN, parental controls can be used for Video On Demand (VOD), TV, and movies. All parental controls will require the use of a PIN. Please remember to keep your PIN in a safe place because the PIN-reset process is not immediate, and parental control functionality will experience downtime. ? If a program is locked, do I need a PIN to record it? You do not have to enter a PIN to schedule recordings for programs locked by the parental locking feature, but viewers do have to enter a PIN to watch the program while it’s recording or to view it at any time thereafter. ? How many receivers with DVR functionality can I have in my home? AT&T U-verse service includes one HDready receiver with DVR service (U200 or higher). Additional receivers available, up to 8 for a low monthly rental fee. ? Why do I need a wireless gateway? This professionally installed device enables reception and distribution of AT&T U-verse TV and wireless Internet home networking, which lets you connect to the Internet and to other devices such as printers without wires anywhere in your home, at the same time. ? Will AT&T U-verse TV service have any impact on my burglar alarm? We do not anticipate any interference with your existing burglar alarm. ? ? What is the expected installation downtime and installation duration? Expect to be out of service for four hours or more during installation, depending on the installation requirements. Whom should I contact if there is a disruption in my TV service? You should call 1-800-ATT-2020 to report connection problems. This number should be used to report any problems you encounter. ? ? Can anyone in my family report trouble to Customer Care? Yes; please call 1-800-ATT-2020 and be ready to provide your telephone number, a description of the problem, and how often it occurs. The receiver won’t turn on Check that the unit is plugged in. If it is, try plugging another device into the socket to make sure power is flowing to it. If the power is working, there may be something wrong with your remote control. The remote won’t control the receiver Press the AT&T button on the top left of the remote control to manage the U-verse receiver. there is video, but no sound First, check to see if the volume is muted by pressing mute or + on the vol button. Try changing the channel to see if the problem is only with that one channel. If your system uses standard video or S-video connectors, be sure that you have connected the audioout jacks on the receiver to the audio-in jacks on your TV or audio receiver. sound is good, but picture is poor Check the connections of your video cables to make sure they are properly seated in their jacks. Also, try changing the channel to be sure that the problem is not just on that one channel. If you have no connection after five minutes, make sure all the connections to your receiver are secure. If you’re still having problems, call for technical assistance at 1-800-ATT-2020. Onscreen message says “Signal temporarily not available” Try changing the channel to see if the problem is only with that one channel. If it appears on more than one channel, there is a problem with the signal. Call for technical assistance at 1-800-ATT-2020. remote button is pressed. If this happens, but the receiver does not respond to your commands, you may need to perform a restart. To restart your receiver, press and hold the power button for five seconds. If you are still experiencing problems, call for technical assistance at 1-800-ATT-2020. The remote is not working Make sure there isn’t anything in the path between the remote and the remote sensor on your receiver. Be sure you are aiming your remote at the receiver. You have to be within 20 feet of the receiver for the remote to work properly. If these steps don’t solve the problem, try replacing the batteries in your remote (see tip at right). Call 1-800-ATT2020 for more help. The receiver will not respond The green LED surrounding the receiver’s power button should flash each time a Turn the page to see how we make billing easy. | uverse.att.com/uconnect Time to change the batteries in your remote? Remove the battery cover on the back of the remote and insert two new AA batteries as shown. Replace the cover and test by pressing any key. A red LED will flash. features guide | TV Here we answer common questions about AT&T U‑verse TV service. AT&T U‑verse Index The numbers below correspond to numbers on the image at left. A The boxes across the top of your statement (left to right) show your previous balance, payments received to date, credits and adjustments, past-due balance, current charges, and amount due. Aspect ratio Stretch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Zoom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 SM 1 2 3 4 1 2 This section, titled “AT&T U‑verse Services—Monthly Recurring Charges,” shows your primary services listed individually, any bundle discounts, and your current total monthly charges billed one month in advance. If you have a premium movie package or other subscription service, those monthly charges will appear in a later section of the bill. 3 Totals of non-monthly charges are shown here and include prorated charges for added or dropped services during the billing period, one-time charges, usage charges such as Video On Demand (VOD) rentals, credits and adjustments, total fees, and taxes. 4 If paying by mail, return this portion with your payment. Questions? Press Video on Demand (VOD) to access Help On Demand, then watch “Understand Your Bill.” Sample bill/pricing for illustrative purposes only. View your AT&T U-verse bill online. Save time and money! Manage your services online. Take a tour of this free benefit at uverse.att.com. 44 AT&T U-verse Voice. . . . . . . . . . . . . . . . . . . . . . 41 AT&T Yahoo! Games Channel. . . . . . . . . . . . . 40 AT&T High Speed Internet homepage Program your DVR from. . . . . . . . . . . . . . . . . 36 B Billing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Black bars, eliminating. . . . . . . . . . . . . . . . . . . 14 C Canceling recordings Remotely. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Using the Guide. . . . . . . . . . . . . . . . . . . . . . . . . 37 Using the Recorded TV screen. . . . . . . . . . . 37 Channels, changing See also Picture-in-Picture (PiP) browsing CH/PG button . . . . . . . . . . . . . . . . . . . . . . . 4, 11 Using the remote’s keypad. . . . . . . . . . . . . . . 11 Conflicts, scheduling Clearing the conflict symbol. . . . . . . . . . . . . Recording an overridden program. . . . . . . . Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single program. . . . . . . . . . . . . . . . . . . . . . . . . . 33 33 33 33 Controlling live TV Fast-forward. . . . . . . . . . . . . . . . . . . . . . . . . . . Pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rewind. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 22 22 22 D Deleting recordings. . . . . . . . . . . . . . . . . . . . . . 35 Protecting a recording. . . . . . . . . . . . . . . . . . . 35 Digital Video Recorder (DVR) Recorded LED. . . . . . . . . . . . . . . . . . . . . 6, 23, 32 Recorded TV menu. . . . . . . . . . . . . . . . . . 32, 34 Schedule and record programs. . . . . . . 31, 32 F G Games See AT&T Yahoo! Games Channel Go interactive. . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 See also U-bar H HDTV. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 HD-ready receivers. . . . . . . . . . . . . . . . . 6, 8, 42 Help Frequently Asked Questions . . . . . . . . . . . . . 42 Help On Demand. . . . . . . . . . . . . . . . . . . . . . . . 27 L Locking programs and channels See Parental locking M Finding programs See Search for programs Menu screens Main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Menu button. . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Menu navigation tips . . . . . . . . . . . . . . . . . . . 12 Program info. . . . . . . . . . . . . . . . . . . . . . . . 31, 32 Frequently Asked Questions. . . . . . . . . . . . . . . 42 Mobile remote access. . . . . . . . . . . . . . . . . . . . 37 Fiber optic network. . . . . . . . . . . . . . . . . . . . . . . . 8 Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Turn the page for more of the alphabetical index. | uverse.att.com/uconnect 45 features guide | Index AT&T U‑verse billing made easy. AT&T U‑verse TV Index Index R S V On-demand videos See Video On Demand (VOD) Recording, current program At the scheduled end time. . . . . . . . . . . . . . With extra time at the end. . . . . . . . . . . . . . Screen size See Aspect ratio T Video On Demand (VOD) Free on-demand videos. . . . . . . . . . . . . . . . . Playing your current rentals. . . . . . . . . . . . . Renting from the video store. . . . . . . . . . . . . Search Video On Demand (VOD). . . . . . . . . . Premium Video On Demand (VOD). . . . . . . Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . 43 Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16, 17 Turning your TV on and off. . . . . . . . . . . . . . . . 11 TV & Internet connectivity. . . . . . . . . . . . . . . . 38 Volume controls Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 U W U-bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 38 Personalizing your U-bar content. . . . . . . . 38 Watching a recorded program. . . . . . . . . . . . . 35 Unlocking programs See Parental locking Wireless from AT&T. . . . . . . . . . . . . . . . . . . . . . 36 15 P Parental locking Based on ratings. . . . . . . . . . . . . . . . . . . . . . . . Block access to rentals. . . . . . . . . . . . . . . . . Creating a PIN . . . . . . . . . . . . . . . . . . . . . . . . . Deleting a PIN . . . . . . . . . . . . . . . . . . . . . . . . . . Hiding channels from view. . . . . . . . . . . . . . . Turning off locks. . . . . . . . . . . . . . . . . . . . . . . . 21 26 20 21 21 21 Personal Identification Number (PIN). . . . . 20 Picture-in-Picture (PiP) browsing. . . . . . . . . 11 Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 17, 43 Program guide. . . . . . . . . . . . . . . . . . . . . . 4, 18, 34 Program info. . . . . . . . . . . . . . . . . . . . . . . . . . 13, 32 Recording, future programs From the Guide . . . . . . . . . . . . . . . . . . . . . . . . . Record episode. . . . . . . . . . . . . . . . . . . . . . . . . Record series. . . . . . . . . . . . . . . . . . . . . . . . . . . Scheduling From the Program info screen. . . . . . . . . Viewing what’s scheduled. . . . . . . . . . . . . . . Watch a recorded program . . . . . . . . . . . . . 23 23 31 31 32 32 34 35 Remote control Accessing menu screens. . . . . . . . . . . . . . . . 12 Changing the channel. . . . . . . . . . . . . . . . . . . 11 Entering a PIN . . . . . . . . . . . . . . . . . . . . . . . . . 20 Key buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Letter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Playback buttons. . . . . . . . . . . . . . . . . . . . 22, 35 Program your universal remote. . . . . . . . . . 16 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . 43 Search for programs By title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 utalk.att.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 25 25 24 24 25 features guide | Index Onscreen language. . . . . . . . . . . . . . . . . . . . . . 46 47 O Widescreen TV. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Y Yellow Pages channel. . . . . . . . . . . . . . . . . . . . . 41 Changing the ZIP code . . . . . . . . . . . . . . . . . . 41 Turn the page to record important information. | uverse.att.com/uconnect AT&T U‑verse customer information Record your important information here for easy reference. general information U-verse products installed residential gateway information Date High-Speed Internet Speed Manufacturer Customer Name on Account U-verse Television Package SSID # Master Account ID (email address) Premium Movie Channels WEP Key # Billing Account Number Additional Genres Router Access Address # of Receivers For your security, please record any account passwords separately and keep them in a safe place. >Online Help: uverse.att.com/uconnect >Customer Care Information: 1-800-ATT-2020 Technician Name Technician Code customer care information > Video Channel: tune your TV to Channel 411 48 click: uverse.att.com call: 1-800-ATT-2020 ©2008 AT&T Intellectual Property. All Rights Reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. ATT781500592