Finance - a global experience Pavia University Wednesday 11th Nov 2015 Carmen Turnbull Turnbull.carmen@gmail.com Agenda - - Carmen Turnbull – Who am I? Finance – is Global Procter & Gamble journey Barilla discovery Questions Carmen Turnbull Born on 4th April 1978 in Bucharest Followed an education tightly linked with sport at competitive level In 1995 moved to Wolverhampton, UK, last 2 years of college In 1997 gap year to work in France as au pair prior university In 1998 back to UK, York, to start university In 2001 moved to Newcastle upon Tyne, the start up with P&G In 2007 moved to Paris, second leg of P&G journey In 2012 moved to Parma – start up Barilla discovery Global Finance The global financial system is the worldwide framework. Since emerging in the late 19th century during the first modern wave of economic globalization, its evolution is marked by the establishment of central banks, multilateral treaties, and intergovernmental organizations aimed at improving the transparency, regulation, and effectiveness of international markets. (Wikipedia) Buildup of Global Business Centers, Savings, Efficiency, Adapt, Work hard play hard, Challenge yourself, must love what you do, multi-language and multi-cultural environment (Carmen vision) P&G vs Barilla Started business in 1837 vs 1877 Revenue $83 (€76) billion vs €3,5 billion International companies Sustain growth Highly contributors to local communities Slogan ‘Touching lives, Improving life’ vs ‘Dove c'è Barilla, c'è casa’ P&G – leg one, GBS, UK 2001-2002 Treasury Transitions 2003-AP Projects team 2004-2006 Global Projects P&G 1 Video P&G GBS 2 Video P&G Corporate P&G – Treasury 2001-2002 • The birth of Global Business Centre (3rd one after US and Asia) • Transition of Europe & North Africa to Newcastle, UK • Banking system change to a Global provider – Citibank • Centralised Cash flow, Investments, Payments • Steep learning curve and tight deadline to daily manage Front Office, Middle Office and Back Office • Manage Auditors P&G – Treasury 2001-2002 3 Banking scorecard excel P&G – AP Projects team 2003 • • • • • • • Transition of Europe & North Africa to Newcastle, UK Standardise the incoming transitions Build up scorecards to monitor progress Motivate individuals on efficiency, promote from within Opportunity to join in house and external courses Kick off planning to move business to HP partner Introduction of CSA – Control Self Assessment that leads to SOX compliance P&G – AP Projects team - BSR P&G – AP Projects team 4 AP Scorecard work in progress excel P&G – Global Projects 2004/6 • • • • • Competitive level with the other 2 GBS (Asia & US) Share of expertise Globally implement system upgrades Lead training session for over 100 employees Assure smooth introduction of Wella & Gillette businesses under the P&G umbrella P&G – Global Projects i.e. BSR Obtain consistent accounts usage as per chart of accounts. Standardize work processes within regions per account. Identify unused accounts that might be removed. Identify account function and/or ownership changes. Document all exceptions in processes and/or success criteria Define global success criteria with an account by account approach accepted by all regions. Identify potential accounts for BSR automation. P&G – BSR Balance Sheet Rec Carmen Turnbull – review Born on 4th April 1978 in Bucharest Followed an education tightly linked with sport at competitive level In 1995 moved to Wolverhampton, UK, last 2 years of college In 1997 gap year to work in France as au pair prior university In 1998 back to UK, York, to start university In 2001 moved to Newcastle upon Tyne, the start up with P&G In 2007 moved to Paris, second leg of P&G journey In 2012 moved to Parma – start up Barilla discovery BARILLA GROUP (video) Barilla discovery similar experience with leg one P&G 2012 – Managed the Treasury transition from France 2013 – Managed the European Treasury Back Office team (BO) 2015 – Ensure successful transition of BO to the outsource partner Accenture 2015 started a new challenge – Internal Controls Barilla 2012 – Treasury France Manage the FR transition to Parma newly established ESSC Front Office, Middle Office, Back Office 6 banks, 6 bank accounts, cash fluctuating in / out daily Objective: control cash, build up the bank relations and aiming to use one bank for payments and one bank for incoming funds Barilla 2013/14 – Treasury BO Managed a team of 3 employees Project 1 – Automation of bank statements (60% of business) Project 2 – Automation of vendors’ payments to one platform Project 3 - Standardize the Balance Sheet Rec. Barilla 2013/14 - Treasury BO Common Objective for all projects: Build up procedures Provide adequate training for the team Standardize the payments process Focus on efficiency & accuracy Avoid urgent payments 100% elimination of manual payments Timely manage payment rejections European calendar for payments Barilla 2015 - Treasury transition Back Office outsourced to Accenture: Assure smooth transition, minimal impact on daily operation Clarify the tasks to remain ‘in house’ Provide training for the new team members Review processes to readapt to new organization Support the team for 3 to 6 months on operations Barilla 6 KPIs Barilla Carmen Turnbull – review Born on 4th April 1978 in Bucharest Followed an education tightly linked with sport at competitive level In 1995 moved to Wolverhampton, UK, last 2 years of college In 1997 gap year to work in France as au pair prior university In 1998 back to UK, York, to start university In 2001 moved to Newcastle upon Tyne, the start up with P&G In 2007 moved to Paris, second leg of P&G journey In 2012 moved to Parma – start up Barilla discovery P&G – leg two, MDO Paris, FR Close to business 2007-2009 Budget Ctrl Pharma •Group sold to Sanofi Aventis in 2009 2010-2012 Budget Ctrl Wella •Group sold to Coty in 2015 (incl. perfumes) P&G – Budget Controller Stewardship : - Control of Actual data according to P&G standards - Ctrl Self Assesment, BSR, Audit: participation and overview Build the business : - Monthly Budget review - Provide risks & opportunities analysis - P2P implementation & compliance - Support ongoing projects Build the organization : - Ongoing training / guidance for the Budget Key targets for MDO sites - to increase NOS Increase NOS in M€ Increase NOS in €/su • Develop new products • Increase list prices • Increase volume of existing brands • Reduce promo discount - - Optimize marketing - - Increase distribution (Horizontal & Vertical) • Optimize volume split - Push profitable sku’s Volume x List Price = Gross Sales - Rebate 1 - Promo LOR - Cash discount (3%, 8 Days payment) = Net Sales 1 NIV - Rebate 2 (Year end bonus) - WKZ (Back Margin) - RFS (Wholesalers) From Volume to NOS & VC = Net Operating Sales NOS - Total Delivery Cost TDC = Gross Margin - MDE : Trade Marketing Carmen - BSE: Media Carmen - S&RA (Structure Cost) = MDO Value Contribution VC P&G – Budget Ctrl Pharma P&G – Budget Ctrl Pharma P&G – Budget Ctrl Pharma 7 - Pharma BSA FY0809 Actonel Actual V8 excel GBU DELIVERY EMEA STATUS, STRATEGIES & ACTION PLAN Ralf Billharz Jeff Davis 33 World leader in coloring: 47% turnover in France 34 August 24, 2009 P&G Salon Professional France & Belgium 35 Wella 8 Video Wella The professional network is 22% of hairdressing market Ventes globales Haircare : $60Bn Professional 22% Retail 78% 37– Source One 04/05 mkt size est.; Professional Source: Retail WIREmarket 04/05, CMK Prof (Schumacher) – adj. to Jan BPE FX The portfolio to cover the entire market needs PRESTIGE (> €13 / shampoo) Marques sous l’ ombrelle PREMIUM (< €13 / shampoo) LIFESTYLE (> €6 shampoo) 38 P&G Professional Salons France: • 11 000 clients (over 35 000 salons) • 56,000 M€ de Net Outside Sales (NOS) • # 2nd On French Market with 16% market share • Training • 4 studios (Paris International studio) & 3 other centers in France 2 to 3 relaunch of products / year • #1 L’Oréal : 50% #3 Schwarzkopf: 11% 2008/09: Sebastian – Color Touch 2009/10: System Professional – Blondor Every year 5 to 10 products’ initiatives 225 persones in France 39 122 Sales force 39 Education (hairdressers training leaders) 36 Customer center (orders / invoicing) P2P progress – June to Nov France Professional Care France Total MDO (in MSU / M€) Volume Actuals FY08/09 Jul 08 - Juin 09 In % of NOS In % of GS 1 195 IYA 80 Gross Sales 93 105 156,8% 100,0% 80 Remise 1 26 555 44,7% 28,5% 91 Remise 2 4 806 8,1% 5,2% 37 MDA LOR / WKZ 2 384 4,0% 2,6% 146 Total Remises 33 745 56,8% 36,2% 77 NOS 59 360 100,0% 63,8% 82 TDC 15 068 25,4% 85 Marge de contribution 44 292 74,6% 82 SR&A 32 639 55,0% 90 MSE 5 428 9,1% 79 898 1,5% 96 5 327 9,0% 53 OIX Value Contribution P&G – Budget Ctrl Wella P&G – Budget Ctrl Wella 9 Wella MSE Budget tracker Studio de Paris Education Do not forget to have a right work life balance! Any Questions?