Key readings for discussion in this course come from the following sources. You can purchase copies from HBS. Procter & Gamble: Improving Consumer Value Through Process Redesign James L. McKenney ; Theodore H. Clark ; L.L. Bean, Inc.: Item Forecasting and Inventory Management Arthur Schleifer Jr.; Blanchard Importing and Distribution Co., Inc. Paul W. Marshall ; Alan H. Drinan ; Barilla SpA (A) Janice H. Hammond ; Dell Online V. Kasturi Rangan ; Marie Bell ; Suggestions: Purchase all of these items together as each item costs $6.50 but there is a $10 minimum order. Purchasing several copies together also reduces the cost as subsequent copies only cost $5.50 each.