COM 252 – Interpersonal Communication
This handout represents things of particular interest, but does not necessarily represent EVERYTHING that you will
need to know for the exams. Be sure that you understand the following concepts, can give examples of them, and
recognize them in situations. You will want to carefully read the chapter and review the material discussed in class.
This handout is designed to help you review some of the key aspects.
Chapter 8 – Emotions
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What are emotions?
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What influences our emotional expressions?
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What are the guidelines for expressing emotion?
____________ your feelings.
Choose ________________________.
Share ___________________________.
Recognize the difference between __________________ & _________________.
___________ _____________ for your feelings.
Choose the best __________________ and __________________ to express
your feelings.
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What are difficult emotions?
How do/should people manage difficult emotions?
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Review the following research: “Saying ‘I Love You’: Different Cultures, Different Rules”
(p. 241) & “Online Ranting: Helpful or Harmful?”
Key Terms
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Debilitative emotions
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Emotional contagion
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Emotional intelligence
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Emotional labor
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Facilitative emotions
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Fallacy of approval
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Fallacy of catastrophic expectations
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Fallacy of causation
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Fallacy of helplessness
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Fallacy of overgeneralization
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Fallacy of perfection
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Fallacy of should
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Reappraisal
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Rumination
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Self-talk