The Quarterly Review of Economics and Finance 50 (2010) 424–435 Contents lists available at ScienceDirect The Quarterly Review of Economics and Finance journal homepage: www.elsevier.com/locate/qref Estimating banking cost efficiency with the consideration of cost management Chung-Hua Shen a , Ting-Hsuan Chen b,∗ a b Department of Finance, National Taiwan University, Taiwan, ROC Department of Money and Banking, National Chengchi University, No. 64, Sec. 2, ZhiNan Rd., Wenshan District, Taipei City 11605, Taiwan, ROC a r t i c l e i n f o Article history: Received 1 October 2009 Received in revised form 12 July 2010 Accepted 3 August 2010 Available online 7 August 2010 JEL classification: C23, G21 Keywords: Bank Cost efficiency Economic provision for loan loss Cost management a b s t r a c t This study re-investigates the bank cost efficiency by a combination of two strands of literature. The first strand is related to bank cost efficiency; the other is related to earnings management. Employing the findings reported in bank earnings management literature, this study argues that bank observed total cost (“accounting cost”) may be the biased estimator of the true total cost. Using the biased total cost may thus yield incorrect inferences from estimating bank cost efficiency. We propose a method to modify accounting cost, which is referred to as “economic cost”, to be consistent with the economic theory; that is, one that is free of cost management. Both accounting and economic costs are then adopted to analyze the efficiency of 29 commercial banks in Taiwan banking industry. Our results show that estimated efficiency, with the application of economic cost, offers results that are more reasonable results than those of the accounting cost. © 2010 The Board of Trustees of the University of Illinois. Published by Elsevier B.V. All rights reserved. 1. Introduction Bank cost efficiency has received significant attention in the recent years. Various studies have focused on topics like econometric issues (Altunbas, Liu, Molyneux, & Seth, 2000; Huang & Kao, 2006; Pastor, 2002),1 international comparisons (Carvallo & Kasman, 2005), risk of cost functions through non-performing loans (Berger & DeYoung, 1997; Dongili & Zago, 2005; Mester, 1996),2 and mixed-cost functions (Shen, 2005a,b). However, while studies of bank cost efficiency are abundant, dramatically contrasting results have been observed when the estimated efficiency of each bank is released. By employing the banking industry in Taiwan as an example, Li (2002) estimated cost efficiency based on the panel data of 43 commercial banks in 1999, wherein Taitung Commercial Bank was the most efficient ∗ Corresponding author. Tel.: +886 2939 3091. 1 For example, Pastor (2002) proposed a new three-stage sequential analysis based on the DEA model and decomposed total bad loans into two components: bad loans due to bad management and due to theoretical environment. Altunbas et al. (2000) investigated the impact of risk and quality factors on banks’ cost by using the Fourier-flexible cost function. Huang and Kao (2006) estimated the joint confidence interval for technical efficiencies by means of multiple comparisons. 2 For example, Mester (1996) used the stochastic frontier approach with the consideration of non-performing loan. Berger and DeYoung (1997) were the first to investigate the relationship between bank efficiency and problem loans. Dongili and Zago (2005) estimated Italian banks’ technical efficiency with the consideration of problem loans. while Kaohsiung Commercial Bank ranked 13th in overall ranking. However, nearly 30% of the loans of each of the two banks were non-performing for that year. The two banks would later be placed in receivership by the Taiwanese government. Incidentally, these counter-intuitive results are not sporadic cases, as they are often cited in Taiwan bank efficiency literature. As data on estimated individual bank efficiency from other countries are rarely available,3 we can only guess the existence of these conflicts. Extant studies on bank efficiencies seldom investigate the reasons for the occurrences of the inconsistencies.4 The aim of this study is to resolve the counter-intuitive results from the perspective of earnings management. Ahmed, Takeda, and Thomas (1999), Laeven and Majnoni (2003), Cavallo and Majnoni (2001), Kanagaretnam, Lobo, and Yang (2004), and Shen and Chih (2005) to name a few, report their common observations in the earnings management of banks. These studies claim that the provision for loan loss (PLL) is by far the largest and most important bank accrual. Banks can accelerate recognition of accounting earnings 3 Past studies rarely report the efficiency of individual bank. Hence, it is difficult for us to offer more examples to justify the conflicting results. Earlier studies typically report the efficiency of one type of banks, for example, the efficiency of state-owned banks vs. private banks. 4 For example, the exceptions include Pastor (1999) and Altunbas et al. (2000). The former used provision for loan loss as a risk factor to measure cost efficiency in Spain. The latter used provision for loan loss as the output quality proxy to evaluate X-inefficiency. 1062-9769/$ – see front matter © 2010 The Board of Trustees of the University of Illinois. Published by Elsevier B.V. All rights reserved. doi:10.1016/j.qref.2010.08.002 C.-H. Shen, T.-H. Chen / The Quarterly Review of Economics and Finance 50 (2010) 424–435 through current accruals by delaying the recognition of expenses and vice versa. By identifying selectively the timing of PLL recognition, banks can control reported earnings by storing value in good years and leasing it in lean years. In other words, the timing of PLL recognition becomes the choice of bank managers, who focus more on current earnings and are often more reluctant to recognize PLL. This principal-agent problem fuels PLL manipulation, making the PLL deviates from economic theory, but on the arbitrary decision of mangers. Bank total cost typically contains interest cost, non-interest cost (operating expense/overhead cost), and PLL.5 Thus, the aforementioned accrual features of PLL cause the observed total cost (hereafter, “accounting cost” or “A TC”) to fluctuate. Furthermore, total cost is also likely to be manipulated by managers, making accounting cost differ from theoretical total cost (hereafter, “economic cost” or “E TC”), as suggested by economic theory. Thus, total cost is shifted between current and future periods either to smoothen out income or to avoid loss. Wall and Koch (2000) surveyed a number of papers on bank loan losses accounting and concluded that banks used loan loss accounting to manage earnings and capital. Past studies using total cost, such as by Jordan (1998), Rezvanian and Mehdian (2002), Carvallo and Kasman (2005), and Berger, Hasan, and Zhou (2009), have not discussed this issue (Table 1). Our study is a combination of the two strands of literature. The first strand is related to bank cost efficiency; the other is related to earnings management. As the accrual features of PLL affect total cost, we refer to it as “cost management”. The concept of cost management is borrowed from earnings management literature, which suggests that banks using PLL actively to engage in earnings management could distort accounting cost in relation to cost (i.e., as defined in economic theory). We propose a method to modify accounting cost; that is, one that is free of cost management. We argue that PLL should be the sum of two components (expected losses and accumulated PLL) in each period. This theoretical PLL (hereafter, “economic PLL” or “E PLL”) is free of cost management. We then use E PLL to replace reported PLL (hereafter, “accounting PLL” or “A PLL”) in order to yield consistent values for economic cost. In this study, we re-investigate bank cost efficiency by focusing on the resulting consistency in Taiwan. Our study contributes to the literature in three aspects. First, this is the first paper incorporating the concept of cost (earnings) management into bank cost efficiency. As bank cost management is found in accounting studies, cost efficient estimation may be biased if it is ignored. Though we use Taiwan bank to illustrate the impact of cost management on cost efficiency estimation, the application to other countries is immediate. Our results confirm this further by showing that cost efficient rankings could change when the total cost is recalculated in view of the cost management effect. Next, we not only emphasize that earnings management can affect the definition of cost; we also provide a systematic method on the retrieval of true total cost. Our approach shows that bank total costs have been volatile for Taiwanese banks because of the influence of the Asian Crisis in 1997 and the bailout plans in 2002. Nevertheless, because this method is first in literature to attempt retrieve economic cost, the method itself is still in its infancy; hence, future studies are needed. Finally, our study resolves the gap why some of the distressed banks have been classified as among the relatively top-ranked banks in literature. Generally, distressed banks under-provision their loan loss in order to make the total cost appear substantially 5 See Koch and MacDonald (2002, p. 109). 425 lower than what is suggested economically. This counter-intuitive result is solved in this study. It is important to note that our study is different from those that consider non-performing loans (NPL) in bank cost efficiency literature. Berger and DeYoung (1997), Hughes and Mester (2008), among other scholars, have discussed the advantages and weaknesses of NPL in bank cost functions in order to control loan quality. However, the concept of NPL is different from PLL. NPL is likely to be the defective output of loans, while PLL is somewhat similar to expenses subtracted from revenues. The paper proceeds as follows. In addition to the first section, the next section discusses cost management. Section 3 shows how to calculate economic cost. Section 4 introduces a cost efficiency model. Section 5 provides the data sources. Section 6 reports the empirical results, while Section 7 presents the conclusion. 2. Cost management The accrual nature of PLL allows banks to manage total cost such that it affects its earnings, resulting in covertly biased cost efficiency estimation.6 There are three possibilities wherein bank can manage its cost. First, banks can accelerate recognition of accounting earnings through current accruals by delaying the recognition of expenses, and vice versa. For example, when earnings are expected to be low, bank managers have more likely delay the recognition of PLL in order to mitigate the adverse effects of other factors on earnings. Rules on accrual accounting under which banks operate require the recognition of revenue (i.e., as it is earned) and expenses (i.e., as they are incurred), regardless of the timing of the actual cash flows (Hasan and Wall, 2003). Moreover, the loss of writing off NPL is recognized for up to 5 years. Thus, total cost could be shifted between current and future periods wither to smoothen out income or to avoid loss. Simply put, banks that actively use PLL to engage in earnings management can distort accounting cost in relation to cost (i.e., as defined in economic theory). Next, PLL is affected substantially by government regulation policy. When NPL is high and threatens the stability of financial markets, governments from many developing countries may request that banks either write off NPL or inject funds into financial markets to help the banking sector overcome the economic downturn. For example, Taiwanese authorities announced the First Financial Reform in 2001 by asking banks to write off NPL down to 5% of all loans in 2 years.7 Thus, banks had to hold actively these PLL in order to off-charge the huge accumulated NPL, as insufficient provisions were common in Taiwan before 2001. Total cost suddenly rose that year owing to the rising PLL. It is not surprising to find that the total cost of the First Commercial Bank almost quadrupled in 2001 because of PLL increases. Its accounting cost increased from New Taiwan Dollar ($NT) 12,259 million in 2002:Q1 to $40,9688 million in 2002:Q2. Third, bank total costs have been affected by a number of enterprise scandals, mainly because total cost contains PLL. As soon as these enterprise scandals were recognized, lending banks immediately provided considerable loan loss reserves to write off the 6 In the academic field of accounting, PLL is often decomposed into nondiscretionary and discretionary PLL (Beaver and Engel, 1996; Ahmed et al., 1999; Bouvatier and Lepetit, 2008). Unlike non-discretionary PLL, which relates systematically to total loans and non-performing loans, discretionary PLL is manipulated by managers. 7 The First Financial Reform is also referred to as the 258 principles, since banks have to write off the nonperformance loans down to 5% and have to increase the capital adequacy ratio up to 8% in 2 years. 8 Our dollar unit refers to the New Taiwan Dollars throughout the paper. 426 C.-H. Shen, T.-H. Chen / The Quarterly Review of Economics and Finance 50 (2010) 424–435 Table 1 Definition of costs. Paper Cost definition Summary 1. Total cost (interest cost + non-interest cost + provision for loan loss) Jordan (1998) Total cost This paper measures bank efficiency to achieve a better understanding of the crisis in New England banks between 1989 and 1992. This paper uses a parametric and nonparametric approach to examine cost structure and production performance in Singapore. A stochastic frontier model with country-specific environmental variables was estimated for 481 banks from 16 Latin American countries. This paper helps predict the effect of financial reform that partially privatizing and taking on minority foreign ownership of three of its dominant “Big Four” state-owned banks by analyzing the efficiency of Chinese banks over 1994–2003. Rezvanian and Mehdian (2002) Total cost Carvallo and Kasman (2005) Total cost Berger et al. (2009) Total cost 2 Non-interest cost Berger and DeYoung (1997) Non-interest expense (operating expense) Kwan (2003) Total operating cost Bos and Schmiedel (2007) Total operating cost Valverde, Humphrey, and Paso (2007) Operating cost = labor expense + physical expense + material expense Podpiera and Weill (2008) Total operating cost 3. Interest costs and non-interest costs Altunbas et al. (2000) Operating cost and financial cost Bonin, Hasan, and Wachtel (2005) Interest costs and non-interest costs Fries and Taci (2005) Interest expenses and operating expenses potential losses, thereby increasing total cost. For example, the Taiwanese company, Rebar, which embezzled approximately $100 billion borrowed from banks, announced that it was in a “state of default” in 2006. This type of embezzlement does not take place in a day, but over years of operations. However, lending banks have not established the necessary PLL. When the news of these scandals broke out, PLL rose immediately,9 causing total cost to decrease excessively low, even before the scandals became matters of public knowledge; once the scandals were finally publicized, and total cost became excessively high. 3. An approach to calculate economic cost Our cost function is estimated based on the economic total cost (E TC) and not the accounting total cost (A TC). The relation 9 Mega Bank should increase $6 billion PLL and investment losses, and Chinese Bank should increase $40 billion PLL and sale losses of NPL. This paper addresses a little examined intersection between the problem loan literature and the bank efficiency literature. After controlling for loan quality, liquidity, capitalization, and output mix, per unit bank operating costs are found to vary significantly across Asian countries and over time. This paper attempts to estimate comparable efficiency scores for European banks operating in the Single Market in the EU. Looking at large banks across 10 countries, they find no country seems to have a strong efficiency advantage. It seems likely that state efforts to promote “national champions” through favorable mergers which expand scale and market share may determine the outcome. This paper addresses the question of the causality between non-performing loans and cost efficiency in order to examine whether either of these factors is the deep determinant of bank failures. This paper investigates the impact of risk and quality factors on banks’ cost to evaluate scale and X-inefficiencies, as well as technical change for a sample of Japanese commercial banks between 1993 and 1996. They illustrate SFA to investigate the effects of ownership on bank efficiency for eleven transition countries. This paper based on the stochastic frontier approach (SFA) use a single-step procedure to examine the cost efficiency in 15 East European countries. between these two total costs is shown in Eq. (1) become E TC = A TC − A PLL + E PLL, (1) E PLL = EL1 + EL2, (2) where E TC is economic total cost, E PLL is economic provision for loan loss, A TC is accounting total cost, and A PLL is accounting provision for loan loss. Eq. (1) suggests that economic cost is equal to accounting cost if accounting PLL is equal to economic PLL. However, because accounting PLL is often not equal to economic PLL in reality, thus, economic cost is not equal to accounting cost. Eq. (1) can be further written as E TC = CBPT + E PLL, where CBPT = A TC − A PLL, and is the cost before provision and tax. Eq. (2) suggests that E PLL is affected by expected losses and adjusted accumulated PLL in each period, which are referred to expected loss 1 (EL1) and expected loss 2 (EL2), respectively Shen (2005a). They are described as follows. C.-H. Shen, T.-H. Chen / The Quarterly Review of Economics and Finance 50 (2010) 424–435 3.1. EL1 The expected losses are determined by the current nonperforming loan (Current NPL). However, reported NPL is the stock concept, we need to transform it into a flow concept, which is referred to as “current non-performing loans” or “economic nonperforming loans.” The EL1 is defined as follows. EL1 = k1 × current NPLt , (3) where the Current NPL is defined as follows. + Sell offt , (4) where NPL is the non-performing loan, Write off is net charge-off, and Recovery is recovery of the written off loan. Sell off is the sale of bad loans, including such sales to asset-management companies, and k1 is the percentage of Current NPL. Eq. (3) suggests that expected loss is the percentage of Current NPL. To illustrate this, loans are typically classified into five categories, which are normal loans (0%), loans for observation (2%), substandard loans (10%), doubtful loans (50%), and loan losses (100%). The numbers in parentheses denote the percentage of loan loss that should be provisioned for that category. PLL for the first one category is referred to as general PLL where the bank has not identified impairment. Also, the loan loss in the first category is the concept of forward looking. By contrast, the last four categories belong to specific PLL where the bank will not recover the non-performing loans in full. Also, the specific PLL is based on the non-performing loans that have already occurred, and thus, PLL is generated on the concept of backward looking. Because we do not have data of these five classifications, we assume that the PLL is simply a k percentage of newly created non-performing loans in each period, where k is the weighted average number of the above numbers. For simplicity, we assume k1 = 40%.10 Eq. (4) functions simply to transform the stock NPL to flow NPL. Though this equation is simply based on an accounting identity, banks do not disclose the amounts of sales of bad assets in detail, and this scenario may yield a negative Current NPL. To overcome this potential problem, we modify our Eq. (4) slightly as If Current NPLt ≥ 0 (general condition) Current NPLt = NPLt − NPLt−1 + Write offt + RECOVERYt , (5) If Current NPLt < 0 Current NPLt = Min Current NPL total loans t × total loant , coverage ratio be at least 40%, but that banks experiment with other percentages in pursuit of robust checking. Once the consistent PLL is obtained, the resulting total costs are generated. The relation between RLL and PLL is: RLLt = RLLt−1 + PLLt . Thus, the accumulated PLL should cover a large percentage of NPL, where we define the coverage ratio as RLL/NPL and recommend that Coverage ratio = Current NPLt = NPLt − NPLt−1 + Write offt + Recoveryt EL2 = 0.4 × NPLt − (RLLt−1 + EL1t ). PLL is also affected by the accumulated PLL (which is commonly termed as reserve for loan loss, RLL) because the RLL may not be sufficient to cover non-performing loans. We define a coverage ratio as the ratio of RLL over non-performing loans. When the coverage ratio is low, banks should have a greater PLL. We suggest that the 10 This criterion was first used by Taiwan Financial Supervisory Commission (FSC). In this study, we also try 50% and 60% to check the robustness of the results. (6) Once we obtain EL1 and EL2, we can calculate economic PLL by summing them together. 4. Cost efficiency model Frontier approach is the most often used approach to estimate bank cost efficiency (Mester, 1996; Pastor, 1999; Rezvanian & Mehdian, 2002). Frontier approach comprises parametric and nonparameter approach, where the former include stochastic frontier approach (SFA) and distribution-free approach (DFA) and the latter include data envelopment analysis (DEA). Parametric approach generally separates out the effects of inefficiency and random error, and the nonparametric approach does not. The methods have been widely used in the literature; see Vennet (2002) and Maudos, Pastor, Perez, and Quesada (2002) to name a few. Two important factors, that is, the distribution of the error term and the choice of functional form, must be determined in applying frontier approaches. Regarding the former, we adopt DFA approach11 which is relatively distribution free in the sense that little of shape is imposed on the distributions of inefficiency or random error. Namely, DFA eschews arbitrary distributions by assuming that inefficiencies are stable over time while random error tends to average out. Regarding the latter, following Rezvanian and Mehdian (2002), we use translog function12 ln TCit = ˛i + M am ln Ym,it + m + + 3.2. EL2 RLLt > k2, NPLt where k2 is another percentage. Assuming that current PLL is equal to EL1, we argue that the past-accumulated PLL in conjunction with the current PLL should cover the k2 percentage of NPL. That is, RLLt−1 + EL1 > k2 × NPLt . Thus, additional loss from insufficient coverage is (5 ) where Min(Current NPL/total loans) denotes the minimum of the new non-performing loan ratio during the whole sample period for a bank. Thus, for a bank, whenever there is a negative Current NPL, we adopt the conservative principle by assuming the negative Current NPL in that year be the same as the minimum of the Current NPL/total loans in the whole sample year. 427 N bn ln Wn,it n 1 amn ln Yn,it ln Ym,it 2 M N m n 1 bmn ln Wn,it ln Wm,it 2 M N m n 11 Because the DFA cannot estimate cost frontier every quarter (see Berger & Humphrey, 1991), we also use SFA to estimate individual quarterly cost function. However, the two methods may generate different results. For example, Weill (2004) utilized data on European banking and reached different results by using the two methods. Because the results yielded by DFA are more consistent with our intuition and hypotheses, we draw our conclusions based on the DFA approach. 12 The translog has an advantage over earlier functional forms in that it allows returns to scale to change with output or input proportions so that the estimated cost curve can take on the familiar U-shape. 428 C.-H. Shen, T.-H. Chen / The Quarterly Review of Economics and Finance 50 (2010) 424–435 Table 2 Definition of variables. Variable Definition Operational definition 1. Variables used for recovering economic PLL Accounting total cost A TC NPL Non-performing loans PLL Provision for loan loss RLL Reserve for loan loss Write off Net charge-off Recovery Recovery of the written off of the loan Sell off Sale of bad loans Total loan Total loan 2. Variables used for cost efficiency model Economic total cost E TC W1 Fund price Wage rate W2 Fixed capital price W3 Y1 Y2 Y3 Investments Loans Fee revenues Q Seasonal dummy Interest cost + non-interest cost + A PLL Non-performing loans + loan subject to observation Same as left column Same as left column Same as left column Same as left column Same as left column Total bills purchased, discounted and loans A TC − A PLL +EL1 + EL2 Interest expense/(borrowings + deposits) Salary expense/employees (E TC − interest expense − salary expense)/(fixed assets-accumulated depreciation) Short-term investment + long-term investment Total bills purchased, discounted and loans Service fees + foreign exchange gain + security brokerage revenue + commission revenues Note: 1. A PLL: accounting provision for loan loss. 2. E TC is equal to A TC − A PLL +EL1 + EL2, where EL1 = k1 × Current NPL EL2 = 0.4 × NPLt − (RLLt−1 + EL1t ). Current NPL is the flow non-performing loan, NPL is the stock non-performing loan and RLL is the reserve for loan loss. 3. Source: Taiwan Economic Journal database. + M N m abmn ln Wn,it ln Ym,it + n 4 cq Qq + εit , (7) q=1 where subscripts n is the nth inputs (n = 1, 2, 3) and m denotes the mth outputs (m = 1, 2, 3), i is ith bank (i = 1, . . ., 29), TC is the total cost, proxies by either accounting total cost or economic total cost.13 Following Shen (2005b), three input prices are denoted by fund price (W1 ), wage rate (W2 ), and fixed capital price (W3 ), whereas the three outputs are investment amounts (Y1 ), loans amounts (Y2 ) and fee revenues (Y3 ), and Qq (q = 1, 2, 3 and 4) are seasonal dummies that take on the value of one for the qth season and zero otherwise. See Table 2 for detailed definitions of variables. For the distribution-free approach, we transform Eq. (7) into ln Cit = ln(Wit , Yit ) + ln εit = ln(Wit , Yit ) + ln ui + ln vit , (8) where error term ln εit specified here as ln εit = ln ui + ln it , that is, the composite error ln εit includes both inefficiency ln ui (deviations from the efficient frontier) and random error ln vit (measurement error). No distributional assumptions are imposed on ui or vit . To calculate X-efficiency (hereafter, EFF), we average the residuals from Eq. (8) for each bank over years. The key assumption is that cost differences owing to average residual ln ûi for each bank, an estimate of ln ui , is relatively stable and should persist over time, while those owing to random error (ln vit ) is ephemeral and should average out over time Berger and Hannan (1998). We transform ln ûi into a normalized measure of efficiency, EFF = exp(ln ûmin − ln ûi ), (9) 13 Some studies also consider equity capital in the cost function. For example, Dietsch and Lozano-Vivas (2000) used the ratio of equity capital to total assets as proxy of environmental variable to measure regulatory condition. See also Kwan (2003), Berger and Meter (1997), and Patti and Hardy (2005) to name a few. However, because equity capital changes slowly and its price is difficult to measure, and because our study is to illustrate the influence of fluctuate PLL on cost efficiency, we do not consider it. where min indicates the minimum for all i. This approach corresponds with the conventional notion of efficiency as the ratio of minimum resources needed for production to the resources actually used, and ranges over (0,1], with higher values indicating greater efficiency. Once we obtain the estimated coefficients, the scale of economies (SE) is obtained as follows. SE = 3 ∂ ln C m=1 ∂ ln Ym = am + 3 n=1 amn ln Yn + 3 abmn ln Wn . (10) k=1 If SE is greater than one, the technology exhibits diseconomies of scale. If SE is less than one, the technology exhibits economies of scale. If SE is equal to one, the there are constant returns to scale. 5. Data sources All variables are taken from the Taiwan Economic Journal (TEJ), a private data vending company. Although the database contains 33 Taiwan commercial banks, our sample is comprised of only 29 because the remaining four banks (e.g., General Bank, DahAn Bank, Cathay Bank, and Fubon Bank) have either been merged or consolidated. The sample period is 2001:Q2 to 2006:Q4. Please note that the starting period of 2001:Q2 is determined because it is the date that most of the banks in databank start to have the data of the international definition for non-performing loans. 6. Empirical result 6.1. Basic statistics and recovery of the economic provision for loan loss (E PLL) Table 3 presents the average statistics of A TC, A PLL, cost before provision and tax (CBPT), EL1, EL2, E PLL, and E TC for each bank over the sample period. The first column corresponds to A TC, wherein the highest value represents China Trust Bank, and followed by Chang-Hwa Bank and First Bank. The lowest A TC is for Taitung Business Bank. C.-H. Shen, T.-H. Chen / The Quarterly Review of Economics and Finance 50 (2010) 424–435 429 Table 3 Recover the economic PLL (each bank). Measure: million New Taiwan Dollars. Bank (A) A TC Chang-Hwa First Hua-Nan International Commercial Bank of China HsinChu Interna. Bank of Taipei King’s Town Taitung Business Taichung China Trust Chiao Tung Cathay Taipei Fubon Chinese Taiwan Business Kaohsiung Cosmos Union SinoPac E. Sun Fu-Hwa Tai-Shin Far-Eastern Ta Chong En-Tie Bo-Wa Jih-Sun Bank of Overseas Chinese Taiwan Cooperative Bank 17,382 17,196 16,198 11,591 5004 4330 1848 1421 3505 21,196 5691 11,913 10,014 4326 12,186 1874 6081 5190 5755 5249 3252 14,718 4158 4531 3704 3097 4830 3891 17,154 (B) A PLL −271 −93 109 135 192 12 23 37 17 582 −4 514 55 −88 −37 −8 298 26 189 −31 280 352 72 95 173 60 71 −74 −680 (C) CBPT = (A) − (B) 17,653 17,289 16,089 11,456 4813 4318 1825 1384 3488 20,614 5695 11,398 9958 4413 12,223 1882 5782 5164 5566 5279 2971 14,365 4086 4436 3531 3037 4758 3964 17,834 (D) EL1 548 679 727 466 235 137 84 137 61 1561 756 1483 786 225 671 52 939 306 379 406 198 1115 376 229 283 406 401 213 1644 (E) EL2 29,994 15,736 14,910 4333 4016 3755 4008 3725 9251 4167 5528 4040 4191 7624 24,090 1350 3820 2986 1473 1051 3519 1853 2346 4375 4464 12,430 4822 8292 21,269 (F) E PLL =(D) + (E) 30,542 16,415 15,637 4799 4251 3892 4092 3863 9312 5727 6284 5523 4977 7849 24,761 1402 4760 3292 1852 1457 3716 2968 2722 4604 4747 12,836 5223 8504 22,913 (G) E TC = (C) + (F) 48,195 33,703 31,726 16,255 9064 8210 5917 5247 12,800 26,341 11,979 16,922 14,935 12,262 36,984 3284 10,542 8456 7418 6736 6687 17,333 6808 9040 8279 15,873 9981 12,469 40,747 Note: 1. A TC: accounting total cost. A PLL: accounting provision for loan loss. 2. CBPT, which is the cost before provision and tax, is equal to (A TC − A PLL). 3. E PLL: economic provision for loan loss, which is equal to EL1 + EL2. EL1 = k1 × Current NPLt , EL2 = 0.4 × NPLt − (RLLt−1 + EL1t ). E TC is economic total cost which is equal to CBPT + E PLL. CBPT is defined as A TC minus A PLL. E PLL is the sum of EL1 and EL2, both of which are calculated based on the recovery of the PLL provided earlier. Clearly, A PLL is overwhelmingly smaller than E PLL (A PLL < E PLL), suggesting that banks are typically underprovisioned. This results in an overestimation of the profits. For example, the A PLL and E PLL of Hua-Nan Bank are $109 and $15,637 million, respectively. With A PLL much lesser than E PLL, we see that the observed total cost is considerably underestimated. The last column corresponds to E TC, of which the highest value is represented by Chang-Hwa Bank, and followed by Taiwan Cooperative Bank and Taiwan Business Bank. Kaohsiung Bank obtains the lowest E TC. Typically, A TC < E TC suggests that banks manage their earnings to lower provisions, thereby increasing profit. Accordingly, the use of accounting cost may overestimate the efficiency, given the same inputs. Table 4 Recover the economic PLL (each quarter). Measure: million New Taiwan Dollars. Quarter (A) A TC (B) A PLL (C) CBPT = (A) − (B) (D) EL1 (E) EL2 (F) E PLL = (D) + (E) 2001:Q3 2001:Q4 2002:Q1 2002:Q2 2002:Q3 2002:Q4 2003:Q1 2003:Q2 2003:Q3 2003:Q4 2004:Q1 2004:Q2 2004:Q3 2004:Q4 2005:Q1 2005:Q2 2005:Q3 2005:Q4 2006:Q1 2006:Q2 2006:Q3 2006:Q4 5979 5400 5098 10,290 7087 10,783 4668 5994 8051 9424 4496 6348 7988 10,346 5070 7572 9624 15,339 6502 7135 7759 8688 −59 1337 −4470 5004 1308 2162 −8182 1284 2018 1667 −4211 750 700 1121 −2699 1195 1166 4203 −5644 462 111 1237 6038 4063 9568 5286 5779 8621 12,850 4710 6033 7757 8707 5598 7288 9225 7769 6377 8458 11,136 12,146 6673 7649 7451 765 1186 645 713 1396 928 240 702 1291 1276 234 715 849 840 808 856 1424 731 369 1623 836 960 12,964 11,298 13,688 12,065 10,753 8594 8864 8175 7581 6048 7736 6535 6104 4862 5030 3900 3070 2641 1492 2182 3519 3225 13,729 12,484 14,332 12,778 12,149 9522 9104 8877 8871 7323 7970 7250 6953 5702 5838 4756 4494 9910 14,972 3804 4355 4185 (G) E TC = (C) + (F) 19,767 16,547 23,900 18,064 17,928 18,143 21,954 13,587 14,904 15,080 16,677 12,848 14,241 14,927 13,607 11,133 12,952 21,046 27,118 10,477 12,004 11,636 Note: see notes in Table 3. CBPT, which is the cost before provision and tax, is defined as accounting total cost minus provision for loan loss (A TC − A PLL). E PLL is the sum of EL1 and EL2, and they are respectively calculated based on the expected cost which comprises the flow (from new non-performing loan) and stock (from the accumulated PLL) parts. E TC is economic total cost which is CBPT adds E PLL. 430 C.-H. Shen, T.-H. Chen / The Quarterly Review of Economics and Finance 50 (2010) 424–435 Table 5 Descriptive statistics. Variable Mean SD Min Max A TC (million) E TC (million) Fund price Wage rate (ten thousand) Fixed capital price Investments (million) Loans (million) Fee revenues (million) 7710 15,481 0.03 18.5 0.45 358,502 89,809 907 7434 15,946 0.36 8.6 1.01 298,106 105,234 1247 −6536 2076 0.01 4.6 0.01 30,126 312 37 70,312 136,363 0.71 47.6 8.18 1,713,910 434,747 8220 Note: Mean, SD, Min and Max denote the average, the standard deviation, minimum and; A TC is accounting total cost. E TC is economic total cost. Three prices of inputs are fund price, wage rate, and fixed capital price. Three outputs comprise investments, loans, and fee revenues. The detail definition of input price and outputs are in Table 2. Table 4 presents further the summation of each variable across banks for each quarter. The highest A TC is in 2005:Q4. Note that CBPT, which is the total cost before provisions and taxes, should be smaller than the A TC. However, we find that CBPT is greater than A TC in 2002:Q1, as A PLL is negative. Meanwhile, the negative A PLL for that quarter is an effect of bank provisions that are less in the first three quarters than in the fourth quarter, which is commonly employed to manipulate earnings; Liu (1999) referred to this as evidence of earnings manipulation. Once our consistent measure on PLL is adopted, the E PLL become positive ($14,332 million) in 2002:Q1, whereas it decrease to $9522 million in 2002:Q4. Fig. 2. accounting PLL (accounting cost) vs. economic PLL (economic cost). Table 5 presents the mean, standard deviations, and the minimum and maximum values of A TC, E TC, fund price, wage rate, fixed capital price, investments, loans, and fee incomes. The mean and the standard deviation of A TC are $7710 and $7434 million, respectively, whereas they are $15,481 and $15,946 million for E TC, respectively. The mean and standard deviation of A TC are only half of E TC; hence, banks minimize their accounting cost and Fig. 1. accounting cost (solid line) vs. economic cost (dash line). C.-H. Shen, T.-H. Chen / The Quarterly Review of Economics and Finance 50 (2010) 424–435 431 Table 6 Translog function. Constant ln Y1 ln Y2 ln Y3 ln P1 ln P2 ln P3 (ln Y1 )2 2 (ln Y2 ) (ln Y3 )2 (ln P1 )2 (ln P2 )2 2 (ln P3 ) ln Y1 × ln Y2 ln Y1 × ln Y3 ln Y2 × ln Y3 ln P1 × ln P2 A TC E TC 580.873** (4.460) −59.126** (−5.015) 10.423** (3.590) 5.606* (1.699) 0.630 (0.426) 11.448** (3.312) 2.013* (1.913) 2.846** (4.649) −0.461** (−2.973) −0.189 (−1.425) −0.013 (−0.588) 0.172 (0.449) 0.002 (0.084) −0.199 (−0.860) −0.344* (−1.719) 0.264** (2.856) 0.076 (1.125) 338.917** (4.828) −27.789** (−4.259) 4.891** (2.672) −0.660 (−0.328) 2.328** (2.472) −2.767 (−1.251) −0.561 (−0.839) 1.143** (3.203) −0.238** (−2.436) 0.103 (1.246) −0.031** (−2.191) 0.222 (0.909) 0.030** (2.504) 0.014 (0.094) −0.111 (−0.890) 0.034 (0.583) −0.049 (−1.147) ln P1 × ln P3 ln P2 × ln P3 ln Y1 × ln P1 ln Y1 × ln P2 ln Y1 × ln P3 ln Y2 × ln P1 ln Y2 × ln P2 ln Y2 × ln P3 ln Y3 × ln P1 ln Y3 × ln P2 ln Y3 × ln P3 Q1 Q3 Q4 A TC E TC 0.001 (0.063) −0.023 (−0.477) −0.016 (−0.176) −0.705** (−3.032) −0.155** (−2.376) −0.041 (−0.846) 0.140 (1.132) 0.112** (3.409) 0.017 (0.595) 0.166* (1.688) −0.029 (−0.812) 0.162 (1.193) 0.142 (1.052) −0.002 (−0.050) −0.001 (−0.124) 0.009 (0.300) −0.150** (−2.579) −0.023 (−0.152) 0.047 (1.134) 0.062** (2.023) −0.003 (−0.04) 0.001 (0.050) 0.013 (0.695) 0.115* (1.819) −0.032 (−1.435) −0.003 (−0.028) 0.047 (0.135) −0.107* (−1.745) Note: 1. The model is estimated by the following equation. ln TCit = ˛i + M am ln Ym,it + m N n bn ln Wn,it + 1 2 N M m amn ln Yn,it ln Ym,it + 1 2 n N M m n bmn ln Wn,it ln Wm,it + N M m abmn ln Wn,it ln Ym,it + n 4 cq Qq + εit , q=1 where TCit is the total cost, proxies by either total accounting cost or economic total cost. Three input prices (W) are denoted by fund price, wage rate, and capital price. The three outputs (Y) are investment, loans, and fee revenues. Qq is a seasonal dummy. 2. **and* represent respectively significant at 5% and 10%level. Numbers in parentheses are t-value. its variations. The mean values of the price of funds, wages, and capital are 3%, $185,000, and 45%, respectively. Fig. 1 plots the graphs of A TC and E TC for each bank. The plots show that most banks have higher E TC (denoted by dashed lines) than A TC (denoted by solid lines). We can classify the total cost patterns in Fig. 1 into three groups. In the first group, A TC and E TC move closer over time; an example for this is First Bank. One possible reason for this phenomenon is government requests. Beginning 2002, there is sufficient PLL after Taiwan’s First Financial Reform (see footnote 7). First Bank has sufficient provisions. In the second group, A TC and E TC move up and down proportionally; the pattern of Taipei Fubon Bank reflects this phenomenon. In the third group, the difference between A TC and E TC increase over time; Chang-Hwa Bank is a good example of this group. Fig. 2 compares the graph of A PLL (A TC) with the graph of E PLL (E TC) in terms of averages. E PLL is higher than A PLL, and E TC is also higher than A TC. The fluctuation of E TC is larger than that of A TC because of the fluctuation of PLL. Based on the above results, true costs should increase with accurate PLL, indicating that understating PLL undeniably causes misestimated in total costs. random-effect model is used because of insignificant Hausman statistics.14 The coefficients of A TC and E TC are largely the same, but with some minor differences. For example, the coefficients of ln Y3 change from positive to negative, whereas those of ln Y1 × ln P3 changes from negative to positive, though they are insignificant. Also, the significant coefficients of (ln P3 )2 when using E TC become insignificant when using A TC. While coefficients change slightly, both their effects on X-efficiency and the resulting rankings of each bank resist easy direct evaluation. Eq. (9) is employed for this purpose. The coefficients of seasonal dummies are considerably different when varying total costs are used as dependent variables. The coefficients are 0.162 and −0.003 for A TC and E TC in the first quarter, respectively. The coefficients for the fourth quarter are negative for both of the specifications, but this is only significant when E TC is used as a dependent variable. Once we obtain the estimated coefficients, we judge the economic scale of each bank. In Table 7, banks are divided into five 6.2. Cost efficiency 14 Hausman (1978) suggests using the Chi square test to examine the null hypothesis of random effects vs. the alternative of the fixed-effects panel model. The Chi square 2(30) is found to be 5.927, which does not undermine the null hypothesis of Table 6 presents the estimated results using A TC and E TC as the dependent variables in our translog function. The random effects given that the critical value is 43.773. 432 C.-H. Shen, T.-H. Chen / The Quarterly Review of Economics and Finance 50 (2010) 424–435 Table 7 Economic scale. Total assets (thousand) A TC E TC Bank group Less 200,000 0.148 −0.081 200,000–400,000 0.629 −0.222 400,000–600,000 −0.295 0.896 600,000–800,000 800,000–1,000,000 1.569 0.931 0.625 0.212 King’s Town Bank, Taitung Business Bank, Taichung Bank, Chinese Bank, Kaohsiung Bank, Cosmos Bank, Union Bank, Fuh-Wa Bank, Far-Eastern Bank, Ta-Chong Bank, En-Tie Bank, Bo-Wa Bank, Jih-Sun Bank, and Bank of Overseas Chinese HsinChu Bank, International Bank of Taipei, Taipei Fubon Bank, SinoPac Bank, E. Sun Bank, and Tai-Shin Bank International Commercial Bank of China, China Trust Bank, Chiao Tung Bank, and Cathay Bank Taiwan Business Bank Chang-Hwa Bank, First Bank, Hua-Nan Bank, and Taiwan Cooperative Bank Note: 1. A TC is accounting total cost. E TC is economic total cost. 2. Bank Group lists banks name of each group based on total assets. groups based on total assets. When A TC is used as the dependent variable, around two-thirds of the economic scale of the banks are lower than 1, suggesting economies of scale. Diseconomies of scale start to appear in the fourth group, suggesting that cost increases faster than production in this group. For example, the scale economies of Chang-Hwa Bank comprised of 1.23 in 2003:Q4; the asset size is around $400–600 million. When E TC is used the dependent variable, all the scale economies of the banks are lower than 1, indicating potential economies of scale by expanding further their assets. Thus, the optimal size might have exceeded the current asset size of all banks. Fig. 3 presents the plot of the economic scale obtained using A TC as the dependent variable, wherein the horizontal and vertical axes represent fixed assets and economic scale, respectively. Results suggest that most banks are in the stage of economies of scale, and that a few banks are in the stage of diseconomies of scale. Fig. 4 is similar with Fig. 3, but obtained using E TC as the dependent variable. Results are also similar to those wherein A TC is the dependent variable, but the number of banks falling within the range of diseconomies of scale is smaller. In other words, most banks would enjoy economies of scale after adjusting for the provision for loan loss. Table 8 presents the estimated X-efficiency of the 29 banks. The rankings change dramatically when different total cost measures are used. First, some top-ranked banks drop in their standings considerably, and since then have been identified as among the least efficient banks. For example, by using A TC as the dependent variable, Bo-Wa Bank, which previously is the second most efficient bank, become the least efficient bank (rank 29) when E TC is used. Fig. 3. Economic scale—accounting cost. Fig. 4. Economic scale—economic cost. Bo-Wa Bank was classified as a distressed bank and was taken over by Taiwan through Resolution Trust Corporation (RTC)15 in August 2007 because of the bank’s worsening net worth and substantial NPL of 13%. Consequently, the results of the least efficient yield by E TC are consistent with our intuition, indicating that E TC is preferable over A TC. The same argument applies to Taitung Business Bank, which was also taken over by RTC in 2006. Its rank dropped from seventh to eighth when the two measures were used. The rank of Bank of Overseas Chinese, whose non-performing ratio reached 10.96% and average non-performing ratio at 9.41%, also saw major changes, dropping from its first-place ranking in efficiency (i.e., by using A TC) to the 27th standing (i.e., by using E TC). The ranking of Chang-Hwa Bank exhibits the most drastic change, falling from fourth to 26th, the drop of which is also consistent with intuition. This consistency reflects the bank’s non-performing ratio, previously at 4.85%; its average ratio is 4.32%, which is higher than the average of 2.78%, in 2004.16 15 The RTC is a government company that was established to take over distressed banks whose net worth is negative or whose capital-adequacy ratio is less than 2%. Bo-Wa Bank’s assets reached a negative level of NT$24.7 billion in 2007, and the bank’s non-performing ratio hit a high of 13%. It was taken over by the RTC in 2007 and then sold to Development Bank Singapore (DBS) through an auction. 16 The Taiwan government decided to sell Chang-Hwa Bank through global depository receipts at the end of 2004. However, because the bidding price was low, the bank was not sold. After the failed attempt to sell the bank through global depository receipts (GDR), the government auctioned it on the market in June 2005. Taishin Financial Holding Company purchased 22.5% of the bank’s special equity shares, becoming the largest shareholder of the bank. C.-H. Shen, T.-H. Chen / The Quarterly Review of Economics and Finance 50 (2010) 424–435 433 Table 8 X-Efficiency and rank (A TC and E TC). A TC E TC Value Chiao Tung Cathay King’s Town Far-Eastern Fu-Hwa E. Sun SinoPac Taitung Business Ta Chong Interna. Bank of Taipei Kaohsiung Tai-Shin Taiwan Cooperative Bank Union Cosmos Taiwan Business Hua-Nan En-Tie Taipei Fubon International Commercial Bank of China (ICBC) Taichung Hsinchu Jih-Sun First China Trust Chang-Hwa Bank of Overseas Chinese Chinese Bo-Wa Rank 0.97683 0.94199 0.96948 0.96815 0.97350 0.96574 0.96328 0.97308 0.96808 0.96652 0.96881 0.96880 0.96879 0.96878 0.96442 0.99073 0.95723 0.96746 0.97255 0.96605 0.96790 0.95810 0.96385 0.96315 0.95454 0.97755 1.00000 0.96178 0.99756 5 29 9 14 6 20 23 7 15 18 10 11 12 13 21 3 27 17 8 19 16 26 22 24 28 4 1 25 2 Value Rank 1.00000 0.98591 0.97601 0.97421 0.97390 0.97375 0.97276 0.96903 0.96851 0.96755 0.96733 0.96732 0.96731 0.96730 0.96688 0.96663 0.96609 0.96600 0.96583 0.96574 0.96573 0.96567 0.96554 0.96411 0.96404 0.96360 0.95816 0.94822 0.93953 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Note: 1. A TC is accounting total cost. E TC is economic total cost. 2. The spearman correlation coefficient (Rs ) of two efficient measures is 0.0601. Table 9 X-Efficiency and rank (operating cost). A TC Value Chiao Tung Cathay King’s Town Far-Eastern Fu-Hwa E. Sun SinoPac Taitung Business Ta Chong Interna. Bank of Taipei Kaohsiung Tai-Shin Taiwan Cooperative Bank Union Cosmos Taiwan Business Hua-Nan En-Tie Taipei Fubon International Commercial Bank of China (ICBC) Taichung Hsinchu Jih-Sun First China Trust Chang-Hwa Bank of Overseas Chinese Chinese Bo-Wa 0.97683 0.94199 0.96948 0.96815 0.97350 0.96574 0.96328 0.97308 0.96808 0.96652 0.96881 0.96880 0.96879 0.96878 0.96442 0.99073 0.95723 0.96746 0.97255 0.96605 0.96790 0.95810 0.96385 0.96315 0.95454 0.97755 1.00000 0.96178 0.99756 E TC Rank 5 29 9 14 6 20 23 7 15 18 10 11 12 13 21 3 27 17 8 19 16 26 22 24 28 4 1 25 2 Operating expense Value Rank Value Rank 1.00000 0.98591 0.97601 0.97421 0.97390 0.97375 0.97276 0.96903 0.96851 0.96755 0.96733 0.96732 0.96731 0.96730 0.96688 0.96663 0.96609 0.96600 0.96583 0.96574 0.96573 0.96567 0.96554 0.96411 0.96404 0.96360 0.95816 0.94822 0.93953 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 1.00000 0.92990 0.93413 0.93947 0.93564 0.93511 0.93067 0.92549 0.93197 0.93297 0.93832 0.93303 0.94580 0.93303 0.92187 0.94326 0.92874 0.93493 0.93102 0.93130 0.92970 0.93524 0.93283 0.92246 0.92348 0.93644 0.93767 0.93450 0.93001 1 23 13 4 8 10 21 26 18 16 5 14 2 15 29 3 25 11 20 19 24 9 17 28 27 7 6 12 22 434 C.-H. Shen, T.-H. Chen / The Quarterly Review of Economics and Finance 50 (2010) 424–435 Table 10 X-Efficiency and rank (outlier). E TC Chiao Tung Cathay King’s Town Far-Eastern Fu-Hwa E. Sun SinoPac Taitung Business Ta Chong Interna. Bank of Taipei Kaohsiung Tai-Shin Taiwan Cooperative Bank Union Cosmos Taiwan Business Hua-Nan En-Tie Taipei Fubon International Commercial Bank of China (ICBC) Taichung Hsinchu Jih-Sun First China Trust Chang-Hwa Bank of Overseas Chinese Chinese Bo-Wa Delete outlier Value Rank Value Rank 1.00000 0.98067 0.97149 0.95542 0.94910 0.94784 0.94781 0.94780 0.94736 0.94394 0.94262 0.94164 0.94057 0.93996 0.93327 0.92589 0.92571 0.91773 0.91175 0.91150 0.89806 0.89674 1.00000 0.98067 0.97149 0.95542 0.94910 0.94784 0.94781 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 1.00000 0.99523 0.98897 0.98680 0.98649 0.98728 0.98519 0.98157 0.98225 0.98066 0.98157 0.98157 0.98157 0.98157 0.98129 0.98091 0.98165 0.98148 0.97336 0.97788 0.98077 0.97978 0.98069 0.97977 0.97852 0.97872 0.97467 0.96798 0.96667 1 2 3 5 6 4 7 11 8 20 12 13 14 10 16 17 9 15 27 25 18 21 19 22 24 23 26 28 29 In contrast, some of the least efficient banks can now be viewed as the most efficient banks. For example, Cathay Bank, which ranked as the worst bank (rank 29) when A TC serves as the dependent variable, becomes the second most efficient bank when E TC is used. Cathay Bank constantly exhibits outstanding performance in terms of profit. However, in late 2005, it acquired PLL of $9 million to solve its NPL problem acquired from Taiwan’s double-card crisis (credit and cash cards). This provision led its earnings to fall from $13,879 million in 2004 to $2852 million in 2005. Nevertheless, the lower earnings resulting from the huge provisions do not represent inefficiency for that specific year, but a decision to remove bad loans. Other banks also suffered substantial losses during this crisis. E. Sun Bank’s rank fell from the top 20 to rank 6 due to the same set of factors. The bank charged off $7600 million in late 2002. Third, the rankings of some banks remain the same. For example, First Bank maintains its ranking as twenty-four, regardless of the dependent variable measures used. Our empirical studies demonstrate that using E TC as the dependent variable provides for a more reasonable result. 6.3. Robust testing We consider two robust testing in this subsection. First, we use operation expenses as the cost measure. Berger and Humphrey (1991) suggested that operating expense (non-interest cost) have been shown to comprise the bulk of cost inefficiency at banks. In particular, the operating cost may be less influenced by cost management even though it is only part of the total cost. Thus, also we estimate the X-efficiency by using operating expenses as the dependent variable. In Table 9, our results show that the correlation coefficient between operating expense and E TC is 0.57, but is only 0.34 between operation expense and A TC. The results using E TC are actually more consistent with those using operating expenses. Next, we winzorize observations that fall in the top and bottom one percentile of all variables (Table 10). When the outliers are deleted, our results change little, that is, the efficiency rankings remain similar to previous results even though the absolute values of bank efficiency scores increase. 7. Conclusion This study suggests that A TC is identified often as the biased estimator of true total cost, primarily because banks manipulate provision for loan loss. In this paper, we propose a new measure for total cost, which is designed to act consistently with economic theory. This new total cost argues that banks manage earnings by highlighting revenues while concealing losses, making the conventional measure of A TC misleading. In particular, banks report higher accounting earnings by providing less PLL. Our E TC overcomes these weaknesses to reflect true total cost. Both A TC and E TC are used to calculate bank cost efficiency. We have examined which of the estimated efficiency is consistent with intuition. We have defined our intuition as follows: Banks that have been taken over by the government due to their negative net worth, high non-performing loans, or substantial negative profit, as observed over years of operations, should display strong inefficiency. Otherwise, banks that exhibit high efficiency but yield receivership of government are contradicts economic theory, as well as yields wrong predictions from the perspective of bank development. Our results also show that E TC is higher than A TC, suggesting that banks typically under-provision their loan loss. In addition, because the Taiwan banking industry suffered the enterprise crisis in 2002, the second wave of financial reforms in 2004, and the double-card crisis in November 2005, the total cost should have fluctuated significantly as a result of the fluctuation of PLL. Our C.-H. Shen, T.-H. 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