Conference on Quality in the
Space and Defense Industry
Assuring Quality in Commercial
Space Environment
Defense, Space & Security
The Boeing Company
Darrell Warner, Director
Space Exploration Safety and Mission Assurance
BOEING is a trademark of Boeing Management Company.
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Agenda
 Overview
 Boeing Government and Civil Customers
 Robust Engineering Required for Human Space Flight
 S&MA Role in Ensuring Mission Success
 Boeing Quality
 Commercial Benchmarking Exercise
 NASA Commercial Space vs Commercial/Industry Standards
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Boeing Products
On March 3, 1919, William Boeing (right) and pilot Eddie Hubbard performed the
first U.S. international airmail flight in this Boeing Model C, a modified
World War I trainer they flew from Vancouver, British Columbia, Canada, to Seattle.
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Boeing Products (cont)
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Boeing Government and Civil Customers
ISS,
Shuttle,
CCTS
NASA and
Commercial
Space
Defense
F-15, C-17, F/A-18E/F, EA18G, CH-47, F-22, AH64,
E-10, P-8A, T-45, V-22,
KC-135, KC-10, Satellites
Civil
737, 747, 757
767, 777, 787, 702SP, GPS, Direct
TV Satellites
Spacecraft
10’s
Military Aircraft
100,000’s
Civil Aircraft
100,000,000’s
A Strong Quality and Safety Culture
are Required No Matter the Customer
Customer Success = Mission Success
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Human Space Flight Requires
a Robust Engineering Approach
Concept of Operations
Operations Maintenance
High Level Requirements
System
Acceptance
Detailed Requirements
High Level Design
Subsystem Verification
Detailed
Design
Integration
and Test
Implementation
Systems Engineering
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S&MA Role in Ensuring Mission Success
Boeing
Independent
Review and
Mission Assurance
NASA Insight,
Oversight, and
Mission Assurance
Lifecycle Engineering
Focus on Safety,
Reliability, Quality and
Mission Success
Safety and Mission Assurance Integration
Program Management
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Boeing Quality
Same Quality, No Matter The Customer
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Boeing Quality
Three Processes Key in Quality Drive for Mission Success
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Commercial Benchmarking Exercise
 Boeing and NASA S&MA
team visited Boeing
Commercial Airplanes in
Everett, WA
– Reviewed product assurance,
customer interaction,
production, and product
certification in the development
lifecycle
– Shared best practices employed
in the respective product
assurance disciplines.
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Commercial Benchmarking Exercise
 Observations gained from activity
– FAA performs key role in the airplane development lifecycle
– Significant customer role in requirements definition and the vehicle
certification plan
– FAA buyoff milestones throughout
the airplane production process.
– Commercial model for compliance
employs significant partnering
between the FAA, purchasing
customer, and aircraft manufacturer
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NASA Commercial Space vs
Commercial/Industry Standards
Evaluate
Boeing
Commercial
Requirements
for Compliance
to NASA
Requirements
Non –
Compliant?
Define
Options for
Resolution
Yes
Variance
Required
Collaborate
with Customer
on
Solution
Space
No
Requirements
Aligned for
Mission
Success
Develop
Deviation
or
Waiver
Aligning NASA Commercial Space Requirements and
Standards to Commercial/Industry Standards
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Our Vision of the Future in Space
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