Algonquin Instructor Technical Support
Top Answers from our Knowledge Base:
1. How to create a Pearson course.
2. How to create a Pearson course through Blackboard.
3. How do my students register?
4. MyLab/Mastering-specific how-to help (including interactive training
guides, online training and videos)
5. I’m getting an error message/nothing happens when I am doing my
work: Deleting Cached Files
6. I’m trying to work in the MyLab but nothing happens OR I get an error
message: Pop up blockers/Browser Configuration
7. Best Practices for using MyITLab
Still need help?
Visit our technical support page and enter your issue into the search box OR
use the Contact Us link to chat or call a support agent.
Contact 24/7 Technical Support
http://247pearsoned.custhelp.com
Logging in through Blackboard? You will be asked to provide your diagnostic
information, which is located in Blackboard under Tools-Pearson’s MyLab and MasteringDiagnostics
Internal Use Only