Extend Symantec Ghost Solution Suite™ with
Altiris Client Management Suite™
®
Jordan K. Pusey | Product Marketing Manager
Agenda
1
Lifecycle management
2
Ghost Solution Suite 2.5
3
Why systems management?
4
Introducing Altiris Client Management Suite
5
Summary / Q&A
2
IT Lifecycle Management
3
Extend and Enhance
Symantec
Altiris
Altiris
Ghost
Client Management
Total Management
Solution Suite 2.5
Suite
Suite
• Industry-leading imaging and
deployment
• Centralized basic management
• End-to-end OS and settings
migration
• Secure systems retirement
• All the functions of Ghost +
• Policy-based software delivery
• Application management
• Software virtualization
• Patch management
• Backup and recovery
• Application usage
• Remote control
• All the functions of Client
Management Suite +
• Server and infrastructure
management
• Asset management and CMDB
• Service desk
4
Which solution is right for you?
Ghost Solution Suite 2.5
Why Ghost Solution Suite 2.5?
• Excellent for smaller, less-complex organizations
• Industry’s most-widely used corporate imaging,
deployment and management solution
– Speed, reliability, and ease-of-use
– Rapid and reliable Windows Vista migration
– Single management console and multicast support
– Hardware independent imaging
7
Windows System Management with
Symantec Ghost Solution Suite
RETIRE
DISCOVER
Built-in inventory (HW/SW)
filter for minimum
Windows system
specifications
DISCOVER
DESIGN
Securely wipes ALL data from
hard drive to ensure
information cannot be
recovered and stolen; meets
DOD standards.
Symantec
Ghost
Solution
Suite
RETIRE
MIGRATE
DESIGN
Customize and design
standard operating
environments with
applications, configuration
settings, policies, etc…
DEPLOY
DEPLOY
Hardware independent
distribution of Vista OS.
Multicast deployment allows
for 1:many distribution.
One package; many
recipients
MIGRATE
Easy migration of PC user
“personality” (user data &
settings) over network or peer-topeer. Integrated into console for a
1-step process
Partner Presentation
8
Why upgrade to Ghost 2.5?
• Better imaging and deployment
– Hardware independent imaging - DeployAnywhere
– Vista support
– 64-bit OS
• Flexible image management
– Better image-editing tools
– “Hot” imaging
– Support for VMware VMDK,
Backup Exec System Recovery V2i,
PowerQuest PQi image files
• Simplified system and user migration
– Better migration user interface
– Better user migration wizards
– Better application support
9
The Next Step
Why a complete systems management tool?
• Reduce support and management costs
– Automate repetitive tasks
– Standardize systems
• Reduce end-user downtime
• Increase security
• Centralized management
• Single vendor
“IT organizations will fail to
successfully manage their PC
environment if they have not
addressed the biggest issue:
complexity.”
Gartner: Dec 2006
11
Spending on Maintenance Reduces
Flexibility
Typical
company
25%
New
Initiatives
Poor value
15%
Good value
40%
IT spending as a
percentage of
revenue
60%
75%
Maintenance
85%
60%
3.6%
Source: Forrester Research, Inc. 2005
12
Automate the Deployment and
Configuration Process
Key benefits of automation:
• Reduced IT effort
• Reduced time of deployment
Average cost for deploying a new PC:*
• Includes:
– Deployment
Manual Deployment
– Software packaging
$882
– Software delivery
– Patching
– Retirement
Automated Deployment
$303
*Source: Gartner
13
Standardize Systems
Key benefits of standardization:
• Reduced IT management costs
• Reduced IT support costs
• Lower overall total cost of ownership
Windows XP SP2 NX TCO*
$6,000
Downtime
$5,000
$4,000
End user ops
$3,000
Administration
$2,000
Operations
$1,000
$0
Unmanaged
Typically
Managed
Well
Managed
Hardware and
software
“Altiris made our deployment
a reality. Best of all, we've
only scratched the surface of
Altiris' capabilities...with a
reliable systems management
client like Altiris on each of
our systems, we can press
forward with changing the way
we manage all aspects of our
standardized desktop
environment."
Mark Barrett, U.S. Air Force Pentagon
Communications Agency contractor
*Source: Gartner
14
A Secure Endpoint is Well-managed
Evil geniuses who attack us with zero-day
attacks < 5 percent
30 percent can be resolved through
patch management
System configuration represents 2/3 of
all system weakness
Source: SearchSecurity
15
Altiris Client Management Suite
Introducing Altiris Client
Management Suite
Altiris Client Management Suite is a complete
systems management solution that reduces total
cost of ownership of desktops, notebooks, and
handheld devices. Deploy, manage, and
troubleshoot systems from virtually anywhere.
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Altiris Client Management Suite
• Network-wide backup and disaster recovery
• Cross hardware recovery
• Real-time diagnosis and remediation
• Software virtualization
• Wise Package Studio Professional Edition*
*One license per every 1,000 nodes purchased
• Comprehensive hardware and software inventory
• OS imaging, deployment and configuration
• Policy-based mobile software delivery
• Patch management
• Application self-healing and repair
• Conflict analysis and desired state
• Application usage and denial of service
• Remote control and file system sync
• PC personality and OS migration
• Web-based remote control
Level 3
Level 2
Level 1
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Altiris Architecture
IT Assets
Windows, Linux, Mac, Mobile &
Network Devices
19
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Altiris Architecture
ClientManagement
Management
Client
Network client backup
• •Network client backup
Client Mgmt
Local client backup
• •Local client backup
Software packaging and testing
• •Software packaging and testing
Release management
• •Release management
Real‐time client diagnostics
• •Real‐time client diagnostics
Software virtualization
• •Software virtualization
Application management
• •Application management
Application metering
• •Application metering
Inventory
• •Inventory
Client provisioning
• •Client provisioning
Patch management
• •Patch management
Remote control
• •Remote control
Software delivery
• •Software delivery
IT Assets
Windows, Linux, Mac, Mobile &
Network Devices
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20
Altiris Architecture
ServerManagement
Management
Server
Monitoring
• •Monitoring
Client Mgmt
Server Mgmt
Network server backup
• •Network server backup
Real‐time server diagnostics
• •Real‐time server diagnostics
Application management
• •Application management
Detailed server inventory
• •Detailed server inventory
Server provisioning
• •Server provisioning
Software package scripting
• •Software package scripting
Patch management
• •Patch management
Software delivery
• •Software delivery
IT Assets
Windows, Linux, Mac, Mobile &
Network Devices
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Altiris Architecture
Service&&Asset
AssetMgmt
Mgmt
Service
Service desk
• •Service desk
Client Mgmt
Server Mgmt
Service & Asset Mgmt
Incident management
• •Incident management
Problem management
• •Problem management
Change management
• •Change management
Real‐time system diagnostics
• •Real‐time system diagnostics
Remote control
• •Remote control
Financial & contractual asset • •Financial & contractual asset management
management
License compliance
• •License compliance
Barcode management
• •Barcode management
CMDB
• •CMDB
Connectors
• •Connectors
IT Assets
Windows, Linux, Mac, Mobile &
Network Devices
Application metering
• •Application metering
Inventory
• •Inventory
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Altiris Architecture
Server
Management
Additional
Solutions
Server
Management
Additional
Solutions
Monitoring
Software Delivery
• •Monitoring
Software Delivery
Client Mgmt
Server Mgmt
Service & Asset Mgmt
Network server backup
Migration
• •Network server backup
Migration
Real‐time server diagnostics
Application Compatibility
• •Real‐time server diagnostics
Application Compatibility
Application management
License Compliance
• •Application management
License Compliance
Detailed server inventory
Security Configuration • •Detailed server inventory
Security Configuration •Compliance
Server provisioning
•Compliance
Server provisioning
•IT Analytics
IT Analytics
Software package scripting
•• •Software package scripting
•Handheld Management
Handheld Management
Patch management
•• •Patch management
•Privilege Management Essentials
Privilege Management Essentials
Software delivery
•• •Software delivery
Total Management
Total Management
IT Assets
Windows, Linux, Mac, Mobile &
Network Devices
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23
Altiris Architecture
Server
Management
Additional
Solutions
Server
Management
Additional
Solutions
Monitoring
Software Delivery
• •Monitoring
Software Delivery
Client Mgmt
Server Mgmt
Service & Asset Mgmt
Network server backup
Migration
• •Network server backup
Migration
Real‐time server diagnostics
Application Compatibility
• •Real‐time server diagnostics
Application Compatibility
Application management
License Compliance
• •Application management
License Compliance
Detailed server inventory
Security Configuration • •Detailed server inventory
Security Configuration •Compliance
Server provisioning
•Compliance
Server provisioning
•IT Analytics
IT Analytics
Software package scripting
•• •Software package scripting
•Handheld Management
Handheld Management
Patch management
•• •Patch management
•Privilege Management Essentials
Privilege Management Essentials
Software delivery
•• •Software delivery
Total Management
Total Management
IT Assets
Windows, Linux, Mac, Mobile &
Network Devices
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Demonstration
25
Symantec is the Leader in Client Systems
Management
Forrester Wave: Client Management Suites Report.
“What distinguishes
Altiris [Symantec]
from its competitors
is how well the
company’s software
tools work together
as a unified suite.”
Fred Broussard
Senior Research Analyst, IDC
August 2007 - Symantec is ranked as the leader in
client management solutions.
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Symantec Has the Best Management
Solution for You
• Symantec Ghost Solution Suite
–
–
–
Industry-leading imaging and deployment solution
Excellent for provision, migration, and more
Great for SMB customers
• Altiris Client Management Suite
–
–
–
–
–
Complete client systems management
Deployment and migration using Ghost
Integrated, single console, CMDB
Built on extensible architecture
Excellent for larger or more complex environments
• Altiris Total Management Suite
–
–
–
–
All the functionality of Client Management Suite
Server management
Asset management
Service desk, and much more
27
Client Systems Management Roadmap
Client Management Suite 7 / Deployment Solution
Ghost Imaging
Foundation
Ghost
Solution
Suite 2.0
Ghost
(for Small Business)
(Future)
En
ris
terp
e
B
SM
Ghost imaging and
deployment
using Altiris Server
28
HealthNow New York
Company
Overview
• Healthcare provider for 900,000 people in the state of New York
• Revenues of $1.77 billion in 2003
• 2,300 PCs and 250 Windows based servers
• Perform cost-efficient migration to Windows XP Pro
Challenges
• Improve processes for accurate, timely hardware inventory
• Improve efficiency and accuracy of Desktop Services Dept.
• Altiris Client Management Suite, including:
• Inventory Solution
Altiris
Solutions
• Deployment Solution
• Application Metering Solution
• Application Management Solution
• PC Transplant Solution
• Software Delivery Solution
HealthNow
Results
• Improved migration time by more 75 percent
• Saved time through automated inventory
• Software installs reduced from five days to five minutes
29
Holt Cat
Company
Overview
Challenges
• Founded in the 1880s by Benjamin Holt
• The largest heavy equipment dealer in Texas
• 20 locations and more than 1,600 employees across Texas
• Provide high service levels to IT end users
• Prepare for acquisition of new dealership that doubled the company’s
size
• Automate manual processes and home-grown applications
Solution
• Altiris Client Management Suite
• Altiris Asset Management Suite
• Improved service levels and decreased time required to deploy and
image machines, reducing end-user downtime
Results
• Automated manual processes, decreasing the need for more IT staff
• Replaced numerous homegrown apps, resulting in increased efficiency
30
Meijer
Company
Overview
• Founded in 1934 by Hendrik Meijer as a local grocery store
• Has grown to large retail chain with 180 supercenters across the Midwest
• Built on the philosophy of extraordinary selection, low prices, and friendly
service
• Cumbersome and unreliable patch management
Challenges
Altiris Solution
Meijer’s
Results
• Multiple systems management tools
• Change management
• Altiris Total Management Suite
• Nearly 100 percent success rate with Altiris Patch Management for servers and
desktops
• Integrated solution from Altiris makes it possible for 3.5 full-time people to
manage 10,000 desktops and 1,000 servers
• Altiris CMDB improves decision making by providing easy visibility into how
changes affect other systems
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For more information….
• http://www.ghost.com
• http://www.symantec.com
• http://www.altiris.com
• http://www.carahsoft.com
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Thank you!
Jordan K. Pusey – jordan_pusey@symantec.com
Copyright © 2007 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or
registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be
trademarks of their respective owners.
This document is provided for informational purposes only and is not intended as advertising. All warranties relating
to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by
law. The information in this document is subject to change without notice.
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