CHAUTAUQUA COUNTY SCHOOL DISTRICTS’ MEDICAL HEALTH PLAN ******* SUMMARY PLAN DESCRIPTION This municipal cooperative health benefit plan is not a licensed insurer. It operates under a more limited certificate of authority granted by the superintendent of insurance. Municipal corporations participating in the municipal health benefit plan are subject to contingent assessment liability. Adopted by the Chautauqua County School Districts’ Medical Health Plan Cooperative Members on February 16, 2001 Updated 10/1/02 SUMMARY OF BENEFITS INDEMNITY MEDICAL PLAN SUMMARY Annual Deductible Depends on your District Single $50 or $100 or $200 per individual Family $100 or $200 or $400 per family Annual Out of Pocket Maximum $400 per individual or $300 per individual for participants in Option 4 of the Prescription Drug Plan Diagnostic X-ray and Laboratory 100% of Reasonable & Customary (R&C) – Please see definition on page 5 of Section I Inpatient Hospital 100% of R&C for up to 365 days per confinement Inpatient Mental Health; Chemical Dependence or Abuse 100% of R&C for up to 30 days per year Ambulance Services 100% of R&C coverage Chiropractic Care 80% of R&C coverage after deductible Outpatient Chemical Abuse and Dependence Treatment 100% of R&C for up to 60 visits per year Inpatient Physician 100% of R&C coverage Outpatient Physician 80% of R&C after deductible Surgery Physician Charges 100% of R&C coverage Facility Charges 100% of R&C coverage Supplemental Accident 100% of R&C for the first $500 resulting from an accident Annual OB/GYN 100% of R&C coverage for laboratory and test charges Well Child Care 100% of R&C coverage Therapy (Chemo, Phys., Radiation, 80% of R&C after deductible Resp., Occ.) PRESCRIPTION DRUG PLAN Prescription through Medical Plan 80% of R&C after deductible Prescription Drug card Option 1 $1 copay Option 2 $5 copay Option 3 $5 copay for generics/$10 copay for brand drugs Option 4 20% coinsurance per prescription up to the first $100; then 100% coverage DENTAL PLAN Deductible None Maximums $1,500 per year per person/ $1,000 lifetime orthodontia Preventive/Diagnostic 90% of R&C coverage Restorative/Endo/Periodontics 80% of R&C coverage Prosthodontics 50% of R&C coverage Orthodontia 50% of R&C coverage VISION PLAN 100% coverage for exam, frames, and lenses after $15 copay. In Network Option A In Network Option B Out-of-Network Services limited to once per 24 months. 100% coverage for exam, frames, and lenses after $25 copay. Services limited to once per 12 months. 100% coverage up to scheduled maximum for exam, frames and lenses. Option A services limited to once per 12 months. Option B services limited to once per 12 months This is a brief summary of the benefits available. A complete description of your benefits, including any additional provision or limitations is fully explained in the body of this document. SUMMARY OF BENEFITS POINT OF SERVICE MEDICAL PLAN SUMMARY – MANAGED CARE OPTION IN-NETWORK BENEFIT – HMO* Annual Deductible Single Family Coinsurance Annual Out of Pocket Maximum Diagnostic X-ray Diagnostic Laboratory Inpatient Hospital Inpatient Mental Health; Chemical Dependence or Abuse Ambulance Services Chiropractic Care Outpatient Chemical Abuse and Dependence Treatment Inpatient Physician Outpatient Physician Surgery Physician Charges Facility Charges Annual OB/GYN Preventive Care Adult Physical Well Child Care – to age 19 Therapy (Chemo, Phys., Radiation, Resp., Occ.) Prescription Drug Card Option 1 Option 2 None None N/A N/A $10 Copay Covered in full – must utilize Quest labs. Covered in full Covered in full to a max. of 30 days $50 Copay $10 Copay 60 Visits @ $10 copay Covered in full $10 Copay OUT-OF-NETWORK BENEFIT** $250 $500 20% $2,000 Single/$4,000 Family 80% of Fee Schedule after deductible 80% of Fee Schedule after deductible 80% of Fee Schedule after deductible 80% of Fee Schedule after deductible – maximum of 30 days covered 80% of Fee Schedule after deductible 80% of Fee Schedule after deductible 80% of Fee Schedule after deductible – 60-day max. benefit 80% of Fee Schedule after deductible 80% of Fee Schedule after deductible Covered in full 80% of Fee Schedule after deductible 80% of Fee Schedule after deductible $10 Copay 80% of Fee Schedule after deductible $10 Copay Covered in full $10 Copay 80% of Fee Schedule after deductible 80% of Fee Schedule after deductible No Coverage PRESCRIPTION DRUG PLAN Up to a 30 day Retail Supply $7 Gernic/$15 Brandname $5 Generic/$10 Preferred Brandname/$25 Other Brandname * Member must select a Primary Care Physician (PCP) from the In-network Providers of the Medical Administrator. To receive the greatest benefit under the Point of Service Plan, it is required that members receive a referral from their PCP for all specialty care. **Out-of-Network benefits are paid by the Plan if a member forgets to get a referral from their PCP and/or receives care from a non-participating provider. This is a brief summary of the benefits available. Not all districts offer all benefits. Please check with your district for your benefit eligibility. A complete description of the benefits, including any additional provision or limitations is fully explained in Section VII of this Summary Plan Description. Table of Contents Section I & II – Introduction and Key Terms Introductions ……………………………………………………………………………………… 1 Key Terms………………………………………….…………………………………………...…. 1 Section III – Medical Plan Medical Plan .…………………………………………….…………………………………...…… 1 Medical Plan Eligibility ……………………………………………………………………. 1 …………………………………………………..……………………….…… 1 Plan Contributions …………………………………………………..………………….….. 4 Summary of Medical Benefits……………………………………………..…………….…. 4 Medical Plan Exclusions ……………….............................................................................. 12 Summary of Prescription Drug Benefits …………………………………………............ 14 Enrollment Prescription Drug Exclusions ………………………………………………………...…… 16 Section IV – Dental Plan Dental Plan ……….………………………………………………………………………………. 1 Dental Plan Eligibility ……………………………………………………………………… 1 Dental Plan Coverage and Reimbursement Schedule …………………………………… 1 Dental Plan Deductibles …………………………………………………………………… 1 Pre-Authorization of Dental Benefits …………………………………………………….. 2 Dental Plan Exclusions …………………………………………………………………….. 2 Extension of Dental Benefits ……………………………………………………………….. 2 Section V – Vision Plan Vision Plan ………………………………………………………………………………………… 1 Vision Plan Eligibility ……………………………………………………………………..... 1 Vision Plan Coverage ……………………………………………………………………….. 1 Vision Plan Exclusions and Limitations …………………………………………………… 2 Page i Section VI – General Information General Information ……………………………………………………………………………… 1 How to File a Claim ………………………………………………………………………… 1 Claim Appeal Procedures ………………………………………………………………….. 4 When Coverage Ends ………………………………………………………………………. 15 Continuation of Coverage ………………………………………………………………….. 15 Coordination of Benefits …………………………………………………………………… 19 Administration ……………………………………………………………………………… 21 Statement of ERISA Rights ……………………………………………………………….. 25 Section VII – Point of Service Medical Plan Summary of Medical Benefits ………………………………………………………………….. 1 Description of Point of Service …………………………………………………………… 1 Out-of-Network Benefits …………………………………………………………………. 1 Covered Benefits ………………………………………………………………………….. 2 Medical Plan Exclusions …………………………………………………………………. 10 Summary Of Prescription Drug Benefits ………………………………………………. 11 Prescription Drug Exclusions …………………………………………………………… 12 Key Terms ………………………………………………………………………………… 12 Page ii SECTION I INTRODUCTION & SECTION II KEY TERMS I. INTRODUCTION The Chautauqua County School Districts’ Medical Health Plan is an important component of the benefits provided to school district employees. The Medical Health Plan supports you as you address your own health care needs and those of your dependents. You may choose what medical services you receive and who provides your health care – regardless of what the Plan covers or reimburses. The Plan will reimburse for covered services as outlined in the remainder of this booklet. II. KEY TERMS Following are certain words and phrases used in this document with the definition or explanation of the manner in which the term is used for the purposes of this plan. Actively at Work An employee shall be considered actively at work if the employee reports for work on a specific date at his/her usual place of employment for his/her participating employer, and such usual place of employment is outside the employee's home or place of residence, and if when the employee does so report, the employee is able to perform all of the usual and customary duties of his/her occupation on a regular and full-time basis. If an employee does not so report, or if his/her usual place of employment with his/her participating employer is not outside the employee’s home or place of residence, he/she shall be considered actively at work if at any time on the specific date he/she is neither a) hospitalconfined, nor b) disabled to any degree that he/she could not have then reported to a place of employment outside of his/her home or residence, and c) could have performed all of the usual and customary duties of his/her occupation on a regular full time basis. Ambulatory Surgical Center A lawfully operated facility that meets all of these tests: - it is established, equipped and operated mainly to perform surgical procedures on an outpatient basis; - it is operated under the supervision of a staff of doctors and provides the full time services of at least one registered graduate nurse; - it is licensed by the jurisdiction in which it is located, or is approved by the Plan Sponsor; - it has at least two operating rooms and at least one post-anesthesia recovery room; - it maintains medical records for each patient; - it has a written transfer agreement with one or more hospitals; - it does not provide its own place for patients to stay overnight; and - it is not an establishment which: a) is operated by one or more doctors solely for their patients; or b) exists primarily for purpose of terminating pregnancies. Page 1 10/01/02 Birthing Center A facility that is licensed by a state to provide prenatal, delivery, postpartum, newborn and gynecologic services to pregnant women. Coordination of Benefits A cost-sharing mechanism through which benefits covered by more than one medical plan are coordinated to allow maximum cost effectiveness and minimize multiple payments for a single service. Copayment A percentage of the provider’s charge that you are responsible for after you meet your annual deductible. For most services included in your Extended Medical coverage, your copayment is 20 percent. Dependent A covered person other than the covered member, including the following: Your legally married spouse Unmarried children under age 19 who are chiefly dependent on you for support and maintenance Unmarried children age 19 or older until reaching 25 years of age, provided the child is a full-time student in an educational institution or dependent on you for support and maintenance* Unmarried children age 19 or older who are incapable of self-sustaining employment by reason of mental illness, developmental disability, mental retardation, as defined in the mental hygiene law, or physical handicap and who became so incapable prior to the attainment of the age at which dependent coverage would otherwise terminate and who are chiefly dependent upon such member for support and maintenance. The Plan may ask you for proof of the handicap (if proof of the handicap is not produced within 31 days of request, participation in the Medical Plan will end). * Financial dependency is generally proved by being able to claim a dependent on your federal tax return or by contributing more than 50% of the cost for your child’s support and maintenance. Emergency Illness In accordance with New York State law, an emergency condition is a medical or behavioral condition, the onset of which is sudden, that manifests itself by symptoms of sufficient severity, including severe pain, that a prudent lay person, possessing an average knowledge of medicine and health, could reasonably expect the absence of medical attention to result in placing the health of the person afflicted with such condition in serious jeopardy; or in the case of a behavioral condition placing the health of such person or others in serious jeopardy, or serious impairment to such person’s bodily functions, or the serious dysfunction of any bodily organ or part of such person, or the serious disfigurement of such person. Page 2 10/01/02 Full-time Employee An employee who customarily works a regularly scheduled work week, with a participating employer, as determined by the individual district. Home Health Agency An organization, or its distinct part, that meets all these tests: - its primary purpose is providing skilled nursing and other services on a visiting basis in the covered person’s home; - it is licensed or approved under any state or local standards that apply; - it is run under policies established by a professional staff that includes doctors and registered nurses; - it is responsible for supervising the delivery of such services under a plan prescribed and approved in writing by the attending physician; and - it does not, except incidentally, provide care or treatment of mental illness, chemical dependence or abuse, or care of a custodial nature. Hospital A place that meets all of these tests : - its primary purpose is providing facilities supervised by one or more doctors to diagnose and treat injury and illness; - it provides day and night lodging which includes nursing service supervised by registered graduate nurses; - it complies with the laws pertaining to hospitals in its locality; - it is accredited by the Joint Commission on Accreditation of Hospitals. - It is not primarily a place for rest, or a place for the aged, nor is at a nursing home or a convalescent home; - As to mental illness, or the abuse of alcohol or drugs, the term "hospital " shall include treatment centers; but any such center must be licensed or approved for such treatment under the laws of its locality. Hospital Confinement A person shall be deemed to be confined to a hospital for the purposes of this plan, if room and board charge is made in connection with his confinement; or if the confinement results from a non-occupational injury requiring emergency care; or if the confinement is required because of a surgical procedure. Successive periods of hospital confinements shall be considered a single confinement unless: - the Medical Plan Supervisor receives satisfactory evidence of complete recovery from the first confinement, or - in the case of an employee, the second confinement commenced after the employee had returned to active service for at least 2 weeks Incurred Expense An expense will be considered to be incurred at the time the service or the supply to which it relates is provided. Page 3 10/01/02 Injury and Illness In this plan the word "injury" means an accidental bodily harm. The word "illness" means: - sickness that impairs a covered person's normal function of mind and body; - the pregnancy, childbirth and related medical conditions of a covered person; - a covered child's functional defect caused by premature birth or congenital malformation; and - a covered child's "well baby care" as discussed below; - complications of pregnancy, which includes: acute nephritis or nephrosis; cardiac decompensation or missed abortion, or similar conditions as severe as these; a non-elective caesarean section; an ectopic pregnancy; and spontaneous termination when a live birth is not possible; and - not included are: false labor; occasional spotting; doctor-prescribed rest; morning sickness; pre-eclampsia; similar conditions not medically distinct from a difficult pregnancy. Medically Necessary Coverage Provided for any service or supply which is medically necessary, meaning that it is professionally acceptable as essential to the treatment of the illness and is consistent with the symptoms or diagnosis and treatment of the patient’s condition. Medicare The programs established by Title 18 or Public Law 80-70 (Statute 291) as amended, entitled Health Insurance for the Aged Act, and which included Part A -Hospital Insurance Benefits for the Aged; and Part B -Supplementary Insurance Benefits for the Aged. Nurse A Registered Graduate Nurse, or a Practical Nurse who is either licensed under the laws of the state in which he or she resides or is registered by an organization operated with the approval of the medical profession and not related by blood or marriage to the covered individual. Nursery Charges Expenses incurred by a newborn for routine care administered by a hospital or physician while confined. Physician For the purposes of this document, a person who is a legally qualified physician or dentist, podiatrist, psychologist, chiropractor, or osteopath to the extent only that they render services within the scope of their licensed specialty to any person participating under this plan. Plan Administrators The entity assigned by the Plan Sponsors to administer the Plan. Such administrator shall have the authority and responsibility of the establishment of the funding method, and shall establish operating policy consistent with the objectives of the Plan, and except for establishing rates of contribution, shall have the power to amend the Plan to meet the regulatory provisions of the Act under which the Plan is created, or to protect the interests of the Plan participants. Page 4 10/01/02 Plan Fiduciary Any person, or organization, with respect to the plan who, or which (as the context may require) exercises any discretionary authority or control respecting management or dispositions of any Plan assets; or exercises any discretionary authority or responsibility of the administration of the Plan. The named fiduciary, for this Plan, shall be the Plan Sponsor. Plan Supervisor Any person, or organization elected by the Plan or which (as the context may require), renders any consulting service to the Plan Sponsors in connection with the operation of the Plan including but not limited to, processing and payment of claims, and such other services as may be delegated to it by the Plan Sponsor in accordance with the definitions of benefits provided under this Plan. The Plan Supervisor's responsibility will be governed by the Plan Document, and in no event shall the Plan Supervisor be vested with discretionary authority as to the manner in which benefits are to be disbursed, or the manner in which any investment assets of the Plan are managed. The Plan Administrator of this Plan shall be that person, or organization, so identified in the Plan Document. Reasonable and Customary (R&C) The reasonable and customary charge is based on the prevailing charge for that service or medical supply in the geographic area where it is provided. This “area” means a county or such area as necessary to establish a representative cross section of persons or other entities regularly furnishing the type of treatment, services or supplies for which the charge was made. Covered plan expenses will be reimbursed at the 90th percentile of R&C data. Semi-Private and Ward When used in the context of defining the type of hospital accommodations used by a plan participant, shall mean only those types of hospital room accommodations which are other than one bed rooms, or accommodations. Skilled Nursing Facility and Rehabilitation Center A lawfully operated institution, or its distinct part, that meets all these tests: - its primary purpose is providing lodging and skilled nursing care, day and night, for persons recovering from an injury or illness; - it is supervised on a full time basis by a doctor or registered nurse; - it admits patients only upon the advice of a doctor; - it keeps clinical records on all patients; - it has the services of a doctor available at all times under an established agreement; - it has established methods and procedures to dispense and administer drugs and biologicals; - it has a written transfer agreement with one or more hospitals; - it is not, except incidentally, a place for rest, a place for the aged, a place for the treatment of mental illness, chemical dependency or abuse. Page 5 10/01/02 Surgical Procedure - a cutting operation; - suturing of a wound; - treatment of a fracture; - reduction of a dislocation; - electrocauterization; - diagnostic and therapeutic endoscopic procedures; - injection treatment of hemorrhoids and varicose veins. Totally Disabled Disability to the extent that the employee is unable to perform substantially the usual and customary duties of his occupation; with respect to the dependant coverages, (if provided under the Plan) disability to the extent that the dependant is unable to perform the usual and customary duties or activities of a person in good health and of the same age and sex. Well Baby Care Routine preventative health care that is not related to an accident or sickness but that consists of: - the usual tests, exams and other services given to a child by a hospital within the first 7 days of the child's life, and - the usual periodic physical exams of a child by a doctor during the first year of the child's life; this includes the immunizations, tests and laboratory services normally done with such exams, as well as a routine circumcision. Page 6 10/01/02 SECTION III MEDICAL PLAN III. MEDICAL PLAN For Catastrophic Events… The provisions of medical insurance helps to protect you from the financial hardship which high medical expenses can cause. …Along With Comprehensive Care A basic medical plan combined with a major medical plan provides for a broad spectrum of services ranging from coverage for physician office visits to prescription drug coverage to inpatient hospitalization coverage. This handbook outlines important provisions of the medical option available to the eligible employees of the school districts that participate in the Chautauqua County School District’s Medical Health Plan. A. MEDICAL PLAN ELIGIBILITY Employee Eligibility All covered employees are eligible to participate in the medical plan subject to the terms and conditions of your individual districts. At the time of enrollment, you may also elect to cover your eligible dependents. In addition to your biological children, any stepchildren, foster children, legally adopted children, or children placed with you for adoption may also be covered if they meet the above requirements. Under a Qualified Medical Child Support Order (QMCSO), the requirements of proof of dependency will be waived. If a medical child support order is received, the Plan Administrator will determine whether the order is qualified and will notify you. Retiree Eligibility Retirees are eligible to continue coverage under the Plan, provided the individual school districts permit retirees to continue coverage. - If a retiree elects to continue coverage under the Plan, the retiree thereafter may not receive any greater coverage than the coverage selected at the time of this election to continue coverage. - A retiree who elects to continue coverage subsequently may elect at any time to reduce or cease their coverage under the Plan. An election to reduce or cease coverage will be irrevocable and the coverage may never be restored, except: - a retiree will be permitted to change their coverage status (single to family) if the retiree’s dependent(s) experience a Qualifying Event and the retiree has been continuously covered as a single contract under the Plan and the request to change Page 1 10/01/02 coverage is made within 31 days of the event. A Qualifying Event will be considered an event due to: a. Loss of other group coverage because of loss of employment of the spouse (laid off, terminated, reduction of hours or retirement). b. Marriage c. Death d. Divorce e. Loss of coverage due to a dependent child reaching the limiting age of other group coverage that is lower than the Cooperative’s limiting age of 25. - Retirees may never re-enroll in the Cooperative’s Plan if they previously declined coverage at retirement or at a later date with the following exception: a. If the retiree declines coverage at retirement because their spouse is a covered active employee of a district covered by the Cooperative, they will be permitted to re-enroll under their retiring district upon retirement of their spouse, provided their district permits this change. B. ENROLLMENT Coverage for you and your dependents will become effective according to each district’s requirements and upon submission of your enrollment form. Each eligible employee may elect to obtain coverage for his or her eligible dependents by including the eligible dependent’s information on the enrollment form, provided the application for coverage is submitted within 31 days of the eligibility date. The effective date of coverage for an employee’s eligible dependents will be the same date that the employee’s coverage becomes effective. Once you are enrolled you will receive a medical plan identification card. 1. Coverage Levels You may select from two levels of coverage: Employee-only Family (you plus any eligible family members) 2. If You Do Not Enroll Within 31 Days Of Eligibility Coverage under the medical plan is not automatic. You must submit an enrollment form within 31 days of first becoming eligible. Your individual school district will provide you with materials to aid you in your enrollment decision. If you fail to enroll within the 31 day period you will not be eligible for coverage until the next July 1. So it is important that you return the completed enrollment form on time. Prior to the July 1 effective date, during open enrollment (March 1 – March 31), you will be given the opportunity to make benefit elections or changes. Page 2 10/01/02 3. Open Enrollment And Mid-Year Coverage Changes Open enrollment is conducted annually between March 1 and March 31 for coverage starting July 1 and continuing for 12 months through the following June 30. Once a year, you are given the opportunity to make coverage elections or changes. The new coverage will take effect as of July 1st following the enrollment period. If you currently have coverage and do nothing, you will retain the same coverage option that is in effect on June 30. If you are not currently covered, between March 1st and March 31st you may elect coverage or if you are currently covered you may elect to change your coverage level during that same period. For example, if you initially had elected single coverage, despite being married, you may now elect dependent coverage. Or on the other hand, if you had initially declined coverage entirely, you may enroll during this period. If you do not change coverage during the open enrollment, a change will not be allowed until the next open enrollment unless you experience a family status change. Once you complete your enrollment form and coverage for you and your dependents begins, you may not revoke your election or make any changes in your coverage level during that year unless you have a qualified change in family status (see below). If you have a family status change, the Plan Administrator will determine if it is a qualified change. 4. Adding Or Dropping Family Member Coverage The following family status changes allow you to change coverage during a Plan year: Your marriage or divorce Death of your spouse or dependent Birth, adoption, or marriage of a dependent Termination or commencement of your spouse’s employment Change in your or your spouses employment status (from part-time to full-time or vice-versa) Any unpaid leave of absence taken by you or your spouse You lose or gain significant health insurance coverage through your spouse’s employer New dependents acquired through “life events” (marriage, birth, adoption, foster care, etc.) must be enrolled through a submission of an enrollment form within 31 days of the event or wait until the next open enrollment to cover the dependent. If the school district receives a court-ordered Qualified Medical Child Support Order requiring that you provide health coverage for a child, your child may be enrolled even if it is not within 31 days of a family status change. Page 3 10/01/02 Any change in coverage as a result of a family status change as mentioned above must be consistent with the change in family status. 5. Special Enrollment Periods If you are declining enrollment for yourself or your dependents because of other health insurance coverage, you may in the future be able to enroll yourself or your dependents in this plan. You must request enrollment within 31 days after your or your dependents’ coverage ends. If you have a new dependent as a result of marriage, birth, adoption or placement for adoption, you may be able to enroll yourself and your dependents. You must request enrollment within 31 days after the marriage, birth adoption or placement for adoption. C. PLAN CONTRIBUTIONS Both you and the school district contribute toward the cost of your coverage. The amount of cost sharing will depend on the plan and coverage level you select. You may obtain rate information from your respective school district. D. SUMMARY OF MEDICAL BENEFITS Your medical plan benefits are separated into two separate categories; Basic Services and Extended Medical Services. Prescription drug coverage is detailed in Section E. 1. Reasonable And Customary Charges Limits The Plan does not cover amounts charged by providers in excess of the reasonable and customary charge for any service or supply. The Claims Administrator regularly reviews the reasonable and customary charge schedule. To confirm whether your provider's charges are within the reasonable and customary limit, obtain a Predetermination of Benefits. You can obtain a Predetermination of Benefits through a written request to the Plan Administrator. All descriptions of covered expenses mentioned throughout this Summary Plan Description refer to the reasonable and customary charges 2. Basic Services Benefits – Key Features & Covered Benefits a. INPATIENT HOSPITAL CARE The following services are covered services under the Inpatient Hospital benefit: Bed, board and general nursing services in a semi-private room, up to 365 days per confinement. A semi-private room is a room that the hospital considers to be semiprivate. If you occupy a private room in a participating hospital, the Plan will cover up to the average charge for a semi-private room. Page 4 10/01/02 Bed, board and general nursing services in a private room, if such room is deemed to be medically necessary Use of operating, recovery and cystoscopic rooms and equipment. Use of intensive care or special care units and equipment. The administration and use of drugs, medications, sera, vaccines, intravenous preparations to the extent these items are commercially available and readily obtainable by the hospital. Dressings and plaster casts. Professional and equipment services in connection with the services listed below under the condition that the services are provided by a hospital employee and the charge for the services is payable to the hospital: – Oxygen – Physiotherapy – Laboratory and pathological examinations – Radiation therapy – Chemotherapy Use of equipment and supplies in connection with the services listed below. Physician charges or professional fees charges for the following services are not covered under the Basic Benefits portion of the medical plan, but can be submitted to the Extended Medical portion for reimbursement: – Anesthesia – Electrocardiograms – Electroencephalograms – X-ray examinations Blood products, except when participation in a volunteer blood replacement program is available to you. Any additional medical services and supplies which are customarily provided by hospitals. Bed, board, general nursing services, the use of equipment and supplies in connection to a hospital stay for such period as is determined by the attending physician in consultation with the patient to be medically appropriate after such covered person has undergone a lymph node dissection or a lumpectomy for the treatment of breast cancer or a mastectomy covered by the Plan. Coverage for the length of stay in the hospital may not be restricted in a manner which is inconsistent with the coverage provided to the portion of the stay that preceded the lymph node dissection, lumpectomy or mastectomy. b. EMERGENCY CARE The Plan pays for 100% of covered charges for outpatient and emergency room services with no deductible for services. c. CARE IN CONNECTION WITH A SURGERY The Plan pays for 100% of covered charges for facility and medical equipment services with no deductible for outpatient surgical procedures. Page 5 10/01/02 d. PRE-ADMISSION TESTING The Plan will pay 100% of covered charges with no deductible for tests ordered by a physician which are given to you before your admission to the hospital as a registered bed patient for surgery provided the following conditions are met: They are necessary for and consistent with the diagnosis and treatment of the condition for which surgery is to be performed; You have made a reservation for the hospital bed and for the operating room before the tests are given; You are physically present at the hospital when the tests are given; Surgery actually takes place within 7 days after the tests were given. e. HOME CARE The Plan will pay 100% of covered charges for care received in your home by certified Home Care agencies (as determined by New York State Public Health Law) under the following conditions: If you did not receive Home Care visits, you would have to be hospitalized in a hospital or cared for in a skilled nursing facility. A plan for your Home Care is established and approved in writing by a physician. The following services are considered covered expenses under the Home Care benefit: Part-time or intermittent home nursing care by or under the supervision of a registered professional nurse (RN). Part-time or intermittent home health aide services which consist primarily of caring for the patient. Physical, occupational or speech therapy if the Home Care Agency or hospital provides these services. Medical supplies, drugs and medications prescribed by a doctor, but only if these items are covered if you are confined in a hospital or skilled nursing facility. Laboratory services provided by or on behalf of the Home Care Agency or hospital; Up to 365 visits in each calendar year. Each visit by a member of a Home Care team is counted as one Home Care visit. Four hours of home health aide service is counted as one Home Care visit. f. AMBULANCE Medically necessary transportation in an ambulance is covered at 100%. Page 6 10/01/02 g. INPATIENT MENTAL HEALTH, CHEMICAL DEPENDENCE OR ABUSE Coverage for inpatient care at an acute care facility will be covered at 100% for up to 30 days per year. 3. Extended Medical Benefits-Key Features a. DEDUCTIBLE Each calendar year, before the Extended Medical Portion of the Plan pays benefits, you must satisfy a deductible. Depending on your school district, a medical plan option with one of three deductible amounts will be offered: $ 50 individual / $100 family $100 individual / $200 family $200 individual / $400 family Most expenses under the extended medical portion of the Plan are subject to the deductible, however, please review the specific coverage to determine if the deductible applies. The medical plan option you are offered by the school district may include a prescription drug card plan. Your prescription drug copayment can be submitted to the Medical Plan Supervisor for coverage under the extended medical benefit (prescription drug plan coinsurance amounts can not be submitted to the medical plan for reimbursement). If your medical plan does not include a prescription drug card, you still have coverage for prescription drugs through the extended medical portion of your plan (covered at 80% and subject to your annual deductible). b. HOW THE FAMILY DEDUCTIBLE WORKS The family deductible is designed to limit a family's annual outlay for covered expenses before the Plan begins to pay benefits. Each family member's (including a newborn's) covered expenses up to his or her per person deductible count toward the family deductible. Once this family deductible is met, the Plan will begin to pay benefits for all family members, including those who have not yet incurred expenses. The Plan will also begin to pay applicable benefits for any covered family member who meets the individual deductible, even if the total family deductible is not met. The covered expenses incurred in October, November, and December of the prior year that apply to that year’s deductible, will be applied to the current year’s deductible. Page 7 10/01/02 If two or more covered persons from the same family are injured in the same accident, only one deductible will be applied each year against the expenses incurred as a result of that accident. c. 80% REIMBURSEMENT After you have met your deductible (see below) the Plan reimburses 80% of the first $2,000 of covered Extended Medical expenses. You pay the remaining 20% of covered expenses - your coinsurance - until you have met your annual out-of-pocket limit of $400 ($2,000 x 20%) after which the Plan will pay 100% of expenses for the remainder of the calendar year. d. OUT-OF-POCKET LIMIT Except as provided below, this is a cap on the amount of unreimbursed covered medical expenses you will have to pay in any one year. Once you reach your out-ofpocket limit, the Plan will pay 100% of your remaining covered expenses for that year. Most unreimbursed covered expenses for both you and your covered family members count toward your out-of-pocket limit. Unreimbursed covered expenses include deductible and coinsurance amounts but do not include amounts your physician or health care provider may charge above the reasonable and customary charge (since these amounts are not covered expenses) or amounts exceeding Plan limits. Mental health and chemical abuse or dependence charges in excess of what the Plan reimburses will not be applied toward meeting your Out-of-Pocket limit. Prescription drug expenses reimbursed through prescription drug card plan at the 20% coinsurance option (Option #4) do not apply towards your out-of-pocket limit. In any calendar year, the Plan limits each participant’s out-of-pocket expenses (excluding your deductible) to $400 ($300 for employees enrolled in the 20% coinsurance [Option #4] under the prescription drug plan) per participant. e. MEETING YOUR OUT-OF-POCKET LIMIT As an example, to meet the individual out-of-pocket limit $400 if your individual deductible is $100, you must incur a total of $2,100 in covered medical expenses. Of this $2,100 you will pay $100 to meet your deductible and then 20% of each remaining covered expense until the total amount you have paid equals $400. Thus, in this example the total payment that you would be responsible for is equal to $500 ($100 deductible + $400 out-of-pocket limit). At that point, the Plan begins paying 100% of covered expenses rather than 80%, up to any lifetime maximum or other Plan limitation. Page 8 10/01/02 f. COMMONLY COVERED SERVICES Includes, but may not be limited to the following (subject to deductible, coinsurance, and out-of-pocket limit, unless otherwise noted): (1) Allergy Treatment and Testing The plan pays 100% with no deductible for allergy testing. Ongoing treatment of allergies will be covered at 80%, subject to the annual deductible. (2) Second Cancer Opinion The plan pays 80% of covered charges, after the deductible is met, for a second medical opinion by an appropriate specialist, including but not limited to a specialist affiliated with a specialty care center for the treatment of cancer. (3) Chiropractic Care The plan pays 80% of covered charges, after the deductible is met, for chiropractic care in connection with the detection or correction by manual or mechanical means of structural imbalance, distortion or subluxation in the human body for the purpose of removing nerve interference, and the effects thereof, where such interference is the result of or related to distortion, misalignment or subluxation of or in the vertebral column. (4) Diabetes The plan pays 100% of covered charges, after the deductible is met, for the following diabetes equipment and supplies when medically necessary: blood glucose monitors and blood glucose monitors for the legally blind, data management systems, test strips for glucose monitors and visual reading and urine testing strips, insulin, injection aids, cartridges for the legally blind, syringes, insulin pumps and appurtenances thereto, insulin infusion devices, and oral agents for controlling blood sugar. The plan pays 80% of covered charges, after the deductible is met, for diabetes self-management education when medically necessary. Education provided by a certified diabetes nurse educator, certified nutritionist, certified dietitian or registered dietitian may be limited to group settings wherever practicable. Coverage also includes home visits when medically necessary. (5) Diagnostic X-ray and Laboratory Coverage The plan pays 100% of coverage charges, without a deductible, for each laboratory examination and x-ray examination performed in connection with the diagnosis of an injury or illness. (6) Hospital Expenses In Excess Of Basic Benefit Coverage The Plan pays 80% of covered charges, after the deductible is met, in excess of Basic Benefit coverage for medically necessary services, including outpatient clinic and non-emergency services. Page 9 10/01/02 (7) Outpatient Mental Health Treatment The Plan pays 50% of covered expenses, after the deductible is met, for outpatient mental health care. (8) Outpatient Chemical Abuse or Dependence Treatment The Plan pays 100% of covered charges for sixty outpatient visits for the diagnosis and treatment of chemical dependence in any calendar year of which up to twenty may be for family members. Such coverage is limited to facilities in New York State which are certified by the office of alcoholism and substance abuse services as outpatient clinics, as medically supervised ambulatory substance abuse programs and, in other states, to those which are accredited by the joint commission on accreditation of hospitals as alcoholism or chemical dependence substance abuse treatment programs. (9) Physician Fees The Plan pays 100% of covered charges, not subject to deductible, for physicians during an inpatient stay (up to one visit per physician per day). The Plan pays 80% of covered charges, after the deductible, for emergency room, outpatient hospital, and office visit services provided by a physician, licensed physician’s assistant or nurse practitioner. (10) Physician Surgical Fees The plan pays 100% of covered charges for surgical services provided by a physician, second surgical opinions, and anesthesia services. These services are not subject to the annual deductible. The Plan will cover assistant surgeon fees, at 100% with no deductible, up to a maximum of 25% of the primary surgeon’s covered expenses. (i) Breast Reconstruction After a Mastectomy The plan pays 100% of covered charges for breast reconstruction after a mastectomy including all stages of reconstruction of the breast on which the mastectomy has been performed; and surgery and reconstruction of the other breast to produce a symmetrical appearance. (ii) Oral surgery Surgical services for oral surgery are covered at 80% and are subject to the annual deductible. (11) Supplemental Accident Coverage The Plan will cover at 100% for the first $500 for the covered charges resulting from an accident. The charges must be incurred within 90 days of the accident to be considered for coverage. Page 10 10/01/02 (12) Routine Mammogram and Pap Smear The plan will cover at 100%: an annual cervical cytology screening for cervical cancer and its precursor states for women aged eighteen and older. The screening shall include an annual pelvic examination, collection and preparation of a Pap smear, and laboratory and diagnostic services provided in connection with examining and evaluating the Pap smear; an annual mammogram for covered persons. These benefits are available as an outpatient or in a physician’s office. (13) Well-Child Care The plan will cover at 100% the following services rendered to a covered dependent from the date of birth through the attainment of nineteen years of age: an initial hospital check-up and well-child visits scheduled in accordance with the prevailing clinical standards of a national association of pediatric physicians; at each visit, a medical history, a complete physical examination, developmental assessment, anticipatory guidance, appropriate immunizations and laboratory tests; necessary immunizations for diphtheria, pertussis, tetanus, polio, measles, rubella, mumps, haemophilus influenzae type b and hepatitis b. Routine immunizations in connection with a well-child visit are covered at 100% with no deductible. (14) Other Medical Services The Plan pays 80% of covered charges for the following health care services when medically necessary: Blood (including transfusion and the cost of whole blood and blood components) Cardiac rehabilitation Chemotherapy Dialysis Durable medical equipment (except for diabetic and ostomy supplies which are covered at 100%) – when accompanied by a letter of medical necessity from the attending physician Hospice Physical therapy Private duty nursing (up to four hours per day) Radiation therapy Respiratory therapy Occupational therapy Speech therapy Page 11 10/01/02 4. Pregnancy And Maternity Group health plans and health insurance issuers, under New York State law, must provide maternity care coverage which, other than coverage for perinatal complications, shall include inpatient hospital coverage for the mother and newborn child for at least 48 hours after childbirth for any delivery other than a caesarian section and for at least 96 hours following a caesarian section. Such coverage for maternity care shall include the services of a midwife licensed pursuant to New York State law and affiliated or practicing in conjunction with a facility licensed pursuant to Article 28 of the Public Health law. In accordance with New York State law the Plan is not required to pay for duplicative routine services actually provided by both a licensed midwife and physician. The maternity care coverage shall include parent education, assistance and training in breast or bottle feeding, and the performance of any necessary maternal and newborn clinical assessments. The mother shall have the option to be discharged earlier than the time periods stated earlier in this paragraph. In such case, the inpatient hospital coverage includes one home care visit, which is in addition to, rather than in lieu of, any other home care coverage available in the Plan. The home care visit may be requested any time within 48 hours of the time of delivery (96 hours for a caesarian section) and shall be delivered within 24 hours after discharge or the mother’s request, whichever is later. Home care services covered under the maternity benefit are not subject to deductibles, coinsurance or copayments. Coverage under the maternity benefit also includes the care and treatment for, at a minimum, two prenatal visits and separate coverage for the delivery and postnatal care. 5. Skilled Nursing Facility Care provided through a skilled nursing facility will be covered at 80% subject to the annual deductible for participating facilities and 80% of reasonable and customary charges for a non-participating facility, subject to the annual deductible for up to 50 days per calendar year. Custodial care provided while in a skilled nursing facility is not covered; the care must be in conjunction with healing, rehabilitative services to be covered. E. MEDICAL PLAN EXCLUSIONS The following are not covered expenses under the Medical Plan: Travel expenses Volunteer Ambulance for which there is normally not a charge Non-inpatient related charges for cosmetic operations (except for reconstructive surgery when it is incidental to or follows surgery resulting from trauma, infection or other diseases of the involved body part or reconstructive surgery because of congenital disease or anomaly of a covered dependent child which has resulted in a functional defect) Routine physicals and examinations including all laboratory and x-ray charges unless otherwise stated Page 12 10/01/02 E. MEDICAL PLAN EXCLUSIONS (continued) Services or care in connection with toenails (except full removal), corns, calluses; weak, strained or flat feet; fallen arches; instability or imbalance of the foot Marriage or vocational counseling Television, telephone, or personal comfort items Services rendered for bed rest, custodial care or convenience reasons Special clothing, including orthopedic shoes Personal hygiene items Household equipment Special food, diets, and food supplements (except for enteral formulas and modified solid food products) Equipment repairs and adjustments, unless due to a physical change Routine eye examinations, eyeglasses and contact lenses, except following cataract surgery or injuries sustained while covered by the Plan, in which case benefits will be available for the contact lenses or regular lenses exclusive of frames Hearing aids Services covered under the Federal Employer’s Liability Act, Worker’s Compensation Act or similar legislation, or under a No-Fault Insurance Policy Services for which there is no cost to the member Research or experimental procedures including services and equipment unless directed pursuant to external review Acupuncture Hypnosis Costs incurred while under an act-of-war Injuries or illness arising from the commission of a crime Any services or care for which coverage is available in whole or in part under the basic contracts, or riders, if any Services furnished to the covered person before the effective date of their coverage Charges incurred for treatment on or to the teeth, the nerves or roots of the teeth, gingival tissue, alveolar processes, treatment to the repair or the replacement of a denture or other dental treatment; however, benefits will be payable for the surgical and the anesthesia charges incurred for the removal of impacted teeth, or for such care or treatment due to accidental injury to sound, natural teeth within 12 months of the accident or a congenital disease or anomaly Any deductibles or coinsurance under the Plan Elective abortions Services which are not medically necessary Charges in excess of the reasonable and customary limits Care or treatment for which payment is made by any local, state, or federal government agency, including Medicare Professional services performed by a member of the covered person’s immediate family Massage Therapy except when deemed to be medically necessary by a physician and performed in the office of a physician or chiropractor. Page 13 10/01/02 F. SUMMARY OF PRESCRIPTION DRUG BENEFITS 1. Cost Sharing Options (Retail and Mail Order) Prescription Drug coverage is provided through either the Extended Medical benefit or through a Prescription Drug Card Plan. The prescription drug plan available to you depends on the terms and conditions of your individual districts. a. Extended Medical Under the Extended Medical option, prescription drugs are covered at 80%, subject to the annual deductible and out-of-pocket maximum as described in the Summary of Medical Benefits Section. Your prescription drug plan ID card is the same as your medical plan ID card. b. Prescription Drug Card Plan There are 4 options for the Prescription Drug Card Plan. The option available to you depends on the terms and conditions of your individual districts. Each of the options described below show the amount you pay for each prescription: Option 1: Option 2: Option 3: Option 4: $1.00 copay per prescription (generic or brand name drugs); $5.00 copay per prescription (generic or brand name drugs); or $5.00 (generic drugs) / $10.00 (brand name drugs) copay per prescription 20% coinsurance up to a maximum of $100 per calendar year. After you have paid $100 towards your prescriptions in a calendar year, the plan will pay 100% of covered charges. Under the Prescription Card Plan, you will receive a separate Prescription Plan ID card from the Prescription Plan Supervisor. 2. Participating and Non-Participating Pharmacies If the prescription order for drugs covered under this program is filled, or if the insulin is obtained, at a participating pharmacy, the covered individual will pay only the copay/coinsurance applicable to the participant’s school district for each prescription order or supply of insulin, upon presentation of the prescription drug ID card at the time of purchase. A “participating pharmacy” is a pharmacy which is registered as a pharmacy with the appropriate State licensing agency and which has an agreement with the Plan to dispense drugs and insulin under the Prescription Drug Program. Purchase of drugs at non-participating pharmacies requires that the participant pay that pharmacy’s charge, obtain a receipt, and fill out a claim form. Reimbursement will be, as determined by Prescription Plan Supervisor’s book-of-business data, at the lower of the Page 14 10/01/02 average cost for the drug within the community in or near which it was filled, or the nonparticipating pharmacy’s actual charge, less the applicable co-pay. If you are unsure whether a pharmacy is participating in the network, you can call the toll free number on the back of your prescription drug identification card. 3. Limits on Dispensing Prescription Drugs The quantity of drugs dispensed at a retail pharmacy under any one prescription order under this program cannot exceed a supply sufficient to provide the prescription dosage for up to thirty-five (35) consecutive days. Some prescriptions may require prior authorization from the prescription drug administrator before they are dispensed or may have quantity limits less than 35 consecutive days due to the nature of the drug and its efficacy. Prescription orders for maintenance drugs may be dispensed in a supply sufficient to provide the prescribed drug for up to 105 consecutive days. A “maintenance drug” is an antiarthritic drug, anticoagulant drug, an anticonvulsant drug, a hormone, a thyroid preparation, a cardiac drug or any other drug specifically designated as a chronic drug. 4. Mail Order Service Another option is the mail order service, which allows participants to order up to a 105 day supply of a prescription medicine (where designated as “refill”) by mail. To use the mail order service, send your prescription and a check, credit card number or money order for your co-pay for the cost of the medication, in the mail order envelope. 5. Brand And Generic Drugs Please note that unless your physician specifically prescribes a brand-name medicine, the pharmacist will fill your prescription with a generic equivalent, in accordance with New York State law. 6. Eternal Formulas And Modified Solid Food Products The plan covers, subject to deductibles, coinsurance and co-payments as described above, the cost of enteral formulas for home use for which a physician or other licensed health care provider legally authorized to prescribe has issued a written order. Such written order shall state that the enteral formula is clearly medically necessary and has been proven effective as a disease-specific treatment regimen for those individuals who are or will become malnourished or suffer from disorders, which if left untreated, cause chronic disability, mental retardation or death. Specific diseases for which enteral formulas have been proven effective shall include, but are not limited to, inherited diseases of aminoacid or organic acid metabolism; Crohn’s Disease; gastroesophageal reflux with failure to thrive; disorders of gastrointestinal motility such as chronic intestinal pseudo-obstruction; Page 15 10/01/02 and multiple, severe food allergies which if left untreated will cause malnourishment, chronic physical disability, mental retardation or death. Coverage for certain inherited diseases of amino acid and organic acid metabolism shall include modified solid food products that are low protein, or which contain modified protein which are medically necessary, and such coverage for such modified solid food products for any calendar year or for any continuous period of twelve months for any covered individual shall not exceed two thousand five hundred dollars. G. PRESCRIPTION DRUG EXCLUSIONS No coverage under the prescription drug benefit will be made for the following: Drugs which do not require a written prescription, except insulin Mechanical devices such as artificial appliances and therapeutic devices Administration or injection of any drug Vitamins, diet supplements, and similar items (except for prenatal vitamins, enteral formulas and modified solid food products) Drugs which are designated by Federal or New York State Law as experimental or investigational unless directed pursuant to external appeal Blood or plasma Drugs dispensed to an enrollee while a hospital patient Drugs dispensed to an enrollee while a patient at a nursing home or institution, if cost of the drug is billed by the nursing home or institution Drugs available under any Federal or State Law including any Worker’s Compensation Act or similar law (except Medicaid) Page 16 10/01/02 SECTION IV DENTAL PLAN IV. DENTAL PLAN The Plan will pay a benefit for the reasonable and customary charges made by a dentist for covered dental services provided to an eligible participant. The amount of benefit will be determined according to the type of service provided and will not exceed the applicable benefit percentage as shown for that service type in the schedule of benefits A. DENTAL PLAN ELIGIBILITY All covered members are eligible to participate in the dental plan subject to the terms and conditions of your individual districts. At the time of enrollment, you may also elect to cover your eligible dependents. B. DENTAL PLAN COVERAGE AND REIMBURSEMENT SCHEDULE Type of Service Diagnostic / Preventive Services (Type A) Reimbursement = 90% Restorative Services / Endodontics / Periodontia (Type B) Covered Dental Treatments Oral exam, fluoride treatments, x-rays Fillings, extractions, root canal, Periodontal treatment and oral surgery (general anesthesia) Reimbursement = 80% Prosthodontics (Type C) Reimbursement = 50% Orthodontia (Type D) - Reimbursement = 50% Inlays, onlays, crowns, dentures and bridgework. Services for treatment for TMJ, with a dental diagnosis, including x-rays of teeth, study models, crowns, restoration (fillings), dentures, occlusal adjustments, grinding down of teeth, orthodontia, intra-oral appliances (removable or fixed), adjustments to intra-oral orthopedic appliances Orthodontia for dependent children under age 19 only Limits/Exclusions Twice per calendar year; Full mouth series maximum, once per 36 months Treatment for appliances, restorations, or services rendered for the purpose of increasing vertical dimension, restoring occlusion, splinting, or replacing tooth structure lost as a result of abrasion or attrition Treatment for the replacement of any prosthetic appliance, crown, gold restoration or fixed bridge within 5 years of the date of the last placement, unless required as a result of injury AND for an initial placement of a denture or fixed bridgework if involving replacement of one or more teeth extracted prior to the date of coverage Lifetime maximum - $1,000 per individual Calendar year maximum for all expenses: $1,500 per person. C. DENTAL PLAN DEDUCTIBLES There are no dental deductibles. Page 1 10/0102 D. PRE-AUTHORIZATION OF DENTAL BENEFITS This feature of the Plan lets you find out how much the Plan will pay before you begin treatment with your dentist. It is intended to avoid any misunderstanding about coverage or reimbursement and is not intended to interfere with your course of treatment. Before the dentist starts a course of treatment, he will, at the participant’s request, prepare a treatment plan – a written report detailing the dental procedures to be performed and the estimated costs. You should file the treatment plan (a regular dental claim form will suffice) with the Plan Supervisor prior to the commencement of any work if the expected cost of treatment will exceed $200. This enables the Plan to determine in advance its share of the cost of the proposed treatment and also let you know how much of the cost you will be responsible for. E. DENTAL PLAN EXCLUSIONS The Dental Plan does not cover the following services or treatment: Performed before the employee or family member was covered by the Plan Furnished in a US Government hospital That would be free to you For orthodontic services, unless specifically provided under this plan For the replacement of lost or stolen appliances For appliances, restorations, or services rendered for the purpose of increasing vertical dimension, restoring occlusion, splinting, or replacing tooth structure lost as a result of abrasion or attrition For the replacement of any prosthetic appliance, crown, gold restoration or fixed bridge within 5 years of the date of the last placement, unless required as a result of injury For an initial placement of a denture or fixed bridgework if involving replacement of one or more teeth extracted prior to the date of coverage Fluoride treatment for members age 16 and over Sealants for member age 13 and over Orthodontia coverage for devices placed prior to the member’s effective date of coverage under the Plan Services covered under the Federal Employer’s Liability Act, Worker’s Compensation Act or similar legislation, or under a No-Fault Insurance Policy F. EXTENSION OF DENTAL BENEFITS The following benefits will not be covered if your dental coverage has terminated, unless the treatment or service is rendered prior to the termination date of this coverage and the treatment, including installation and fitting is completed within 60 days following termination of this coverage: Appliances or the modification of appliances Crowns, bridges, or gold restoration Root canal therapy Page 2 10/0102 SECTION V VISION PLAN V. VISION PLAN A. VISION PLAN ELIGIBILITY All covered members are eligible to participate in the vision plan subject to the terms and conditions of your individual districts. At the time of enrollment, you may also elect to cover your eligible dependents. B. VISION PLAN COVERAGE The amount of benefit will be determined according to the type of service provided and will not exceed the schedule of allowances as shown for that service type in the chart below. Each school district participating in the Plan may elect to provide benefits either under Option A or Option B. The difference between Option A and Option B is the copay required for lenses and frames provided by a VSP doctor. 1. In Network Services Plan A Plan B Coverage Eye Examinations Allowance 100% Frequency 1 per 24 months Allowance 100% Frequency 1 per 12 months Copay* Eyeglass Lenses Single Vision Bifocal Trifocal Lenticular $15 N/A $25 N/A 100% 100% 100% 100% 1 per 24 months 1 per 24 months 1 per 24 months 1 per 24 months 100% 100% 100% 100% 1 per 12 months 1 per 12 months 1 per 12 months 1 per 12 months 100% for covered frame 1 per 24 months 100% for 1 per 24 months covered frames 100% 1 per 24 months 100% Frames Contact Lenses** Medically Necessary Elective 100% up to $105 1 per 24 months 100% up to $105 * For services provided by a VSP Doctor; the copay covers both lenses and frames. ** Medically necessary contact lenses must be prescribed by a VSP doctor for certain conditions. Your VSP doctor must get prior approval from VSP for medically necessary contact lenses. Page 1 10/01/02 A directory of participating VSP doctors is available from your benefits representative or from VSP’s internet site www.vsp.com. 2. Out of Network Services If you choose to visit a non-VSP doctor, the plan will cover the same services at the same frequency, subject to the following limits: Eye Examinations: Single Vision Lenses Bifocal Lenses Trifocal Lenses Lenticular Lenses Frames Medically Necessary Contact Lenses Elective Contacts 100% coverage up to $35 100% coverage up to $25 100% coverage up to $40 100% coverage up to $55 100% coverage up to $80 100% coverage up to $35 100% coverage up to $210 100% coverage up to $105 C. VISION PLAN EXCLUSIONS AND LIMITATIONS The vision plan is designed to cover your visual needs rather than cosmetic materials. However, the Vision Plan Supervisor may have negotiated reduced fees for the following services: Blended lenses Contact lenses (except as described above) Oversize lenses Progressive multifocal lenses Photochromic or tinted lenses other than Pink #1 or #2 Coated or laminated lenses A frame that costs more than plan allowances Certain limitations on low vision care Cosmetic lenses Optional cosmetic procedures UV protected lenses The following services are not covered: Orthoptics or vision training and associated supplemental testing; Plano lenses (non-prescription); Two pair of glasses in lieu of bifocals; Lenses and frames furnished under this Plan which are lost or broken will not be replaced except at normal intervals when services are otherwise available; Medical or surgical treatment of the eyes; Any eye examination, or corrective eye wear, required by an employer as a condition of employment. Page 2 10/01/02 SECTION VI GENERAL INFORMATION VI. GENERAL INFORMATION A. HOW TO FILE A CLAIM 1. Medical How you file a claim depends on both your employment status and your Medicare eligibility. The claim filing procedure is the same regardless if the coverage is under the Basic or Extended Medical option. a. IF YOU ARE AN ACTIVE PARTICIPANT OR A RETIREE NOT ELIGIBLE FOR MEDICARE Claims for all medical services should be sent to the Medical Plan Supervisor. If you receive services from a hospital within New York State, present your Medical Plan Identification Card during the admission procedures. This will allow the hospital to forward the bill to the Medical Plan Supervisor for payment as well as receive payment from the Medical Plan Supervisor directly. For services received from a non-participating hospital, the hospital will send you the bill. You should forward the itemized bill to the Medical Plan Supervisor at the address listed on page 25 of Section V General Information. Be sure to include your subscriber and group number on the bill. Both these numbers are found on your medical plan Identification Card. All claims must be submitted for consideration within 15 months of the date on which services were provided. Claims older than 15 months will be denied. b. IF YOU ARE A RETIREE WHO IS ELIGIBLE FOR MEDICARE All claims should be submitted to Medicare FIRST. Present your Medicare card at the time you receive services. For hospital services, also present your Medical Plan Identification Card; this will allow the hospital to bill the Medical Plan Supervisor directly after it receives payment from Medicare. Should the hospital bill you directly instead of sending the bill to the Medical Plan Supervisor, submit both the itemized hospital bill and the Medicare explanation of benefits (EOB) to the Medical Plan Supervisor for payment consideration. Once you receive the Medicare EOB, submit both the itemized bill and the Medicare EOB as outlined in the “If you are an active participant OR a retiree not eligible for Medicare” section above. Page 1 (1) When Medicare is the Secondary Payer Medicare will pay in a secondary position in the following circumstances: The services are reimbursable under automobile medical, no fault or any liability insurance; The Medicare beneficiary is 65 or older and has employer group health plan coverage through his or her own employment or the employment of a spouse (of any age); The Medicare beneficiary is entitled to Medicare solely on the basis of end stage renal disease (ESRD); in this instance Medicare is secondary to an employer group health plan for a period of up to 12 months after the individual has been determined to be eligible for ESRD benefits; and The Medicare beneficiary is disabled (except in the case of ESRD) and elects to be covered by an employer group health plan as a current employee of an employer with 100 or more employees or the family member of such employee. 2. Dental The Plan will initially provide you with claim forms and your own Dental Plan Identification Card. Subsequent claim forms may be obtained from your employer. The claim forms contain instructions as to how they should be completed and where they should be sent. Be sure to fully complete your portion of the form. Unanswered questions may delay the processing of your claim. Once you have completed your portion of the claim form, submit to your dentist so his/her portion may be completed and forwarded to Dental Plan Supervisor for payment. 3. Vision a. PARTICIPATING PROVIDERS When you make the appointment with a VSP doctor, notify the doctor that you are a VSP member. The doctor will ask you for some general information such as your name and date of birth, the group providing VSP coverage (Chautauqua County School Districts’ Medical Health Plan) and your social security number. Once the doctor verifies your eligibility, any portion of your covered expenses not reimbursed by the Plan will be due at the end of your appointment with your VSP doctor. b. NON-PARTICIPATING PROVIDERS Eligible participants can receive covered services or materials from a nonparticipating provider. In this case, the participant must pay the non-participating provider and submit an itemized bill along with their benefit form to the Plan for reimbursement. Page 2 10/01/02 The participant will be reimbursed by the Plan in accordance with the Plan’s schedule of allowances for non-participating providers. All vision claims must be submitted to the Plan within one year of when the services were completed. Remember to include the following information when submitting a bill from a nonVSP doctor: The doctor’s bill, including a detailed list of the services you received The covered member’s VSP member identification number (usually the Social Security Number) The covered member’s name, phone number, and address The Plan name (Chautauqua County School Districts’ Medical Health Plan) Your name, date of birth, phone number and address Your relationship to the covered member (spouse, self, child, etc.) Send the original bill and required information (keep a copy for your records) to: Vision Service Plan Attn: Non-Member Doctor Claims P.O. Box 997105 Sacramento, CA 95899-7105 4. Prescription Drug a. RETAIL PROGRAM (Participating and Non Participating Pharmacies) You will receive member ID cards and a listing of the Participating Pharmacies in Chautauqua County. You must present your ID card to your pharmacist each time you receive a prescription medication. You can also call the toll free number on your ID card to locate participating pharmacies anywhere in the country. If you visit a participating pharmacy, there is no claim filing; you simply pay the pharmacy your copayment/coinsurance. For non-participating pharmacies, you will need to pay the pharmacy in full for your prescription and send the claim to the Prescription Drug Supervisor for reimbursement. Be sure to include the original prescription receipt that shows the date, who the prescription is for, the drug prescribed and the quantity prescribed. b. MAIL SERVICE PROGRAM (Participating pharmacies only) For any of the available copayment plans, to use the mail service, complete the mail service patient profile for each covered family member, and mail it along with your original prescription and applicable copayment. (You will need to contact your physician to obtain a new prescription for any medications you currently take. Have your physician write the prescription for a three month (105 day) supply, with up to Page 3 10/01/02 three refills. In many cases, your physician will be able to arrange for a new prescription without requiring an office visit.) For the prescription card plan 20% coinsurance option, you may call the Prescription Plan Supervisor to determine your applicable cost for mail order prescriptions. You may also be able to charge your prescriptions to a credit card through the mail order program. (You will need to contact your physician to obtain a new prescription for any medications you currently take. Have your physician write the prescription for a three month (105 day) supply, with up to three refills. In many cases, your physician will be able to arrange for a new prescription without requiring an office visit.) For new prescriptions, once you have submitted a member profile, you can either mail the original prescription, or have your physician fax it directly to the mail service facility. c. PRESCRIPTIONS COVERED UNDER EXTENDED MEDICAL If you do not have a prescription card plan available and your prescription coverage is provided through the Extended Medical option, you can submit your prescription claims the same way you submit any other medical expense through the Extended Medical option. d. PRESCRIPTION CARD PLAN COPAYS Any copays you are responsible for under the prescription card program (Rx Card Options 1-3) can be submitted for coverage under the Extended Medical option. If you have the 20% coinsurance option (Option 4) under the prescription card plan, you may not submit your coinsurance amounts to the Extended Medical option for reimbursement. B. CLAIM APPEAL PROCEDURES If a claim is denied in whole or in part, the covered person will receive notification delivered in the same manner as reimbursement for a claim. The insurance carrier will provide an explanation of benefits (EOB). The EOB will show the calculation of the total amount payable, any charges not payable and the reason for charges not payable. If additional information is needed for consideration of a claim, the insurance carrier will request it. If an exception is taken to a denied claim and it cannot be resolved to the individual’s satisfaction, the individual will be referred to the local school advisory committee. A claim review may be obtained by filing a written request with the local school advisory committee, which will then file the claim review with the Plan Administrator. Page 4 10/01/02 On receipt of a written request for review of a claim, the Plan Administrator will review the claim and be furnished with copies of all pertinent documents (except any information in the participant’s claim history which the participant or physician does not wish to be made known). Please contact your district’s business office to determine where you may submit opinions of what the issues are and any comments. 1. Utilization Review Procedure This section explains our utilization review procedure. Utilization review (UR) decisions relate to the medical necessity of care, including the appropriateness of the level of care or the provider of care; or to the experimental and/or investigational nature of care. UR decisions are made when prior authorization is requested for care (the “prospective review process”), during the course of care (the “concurrent review process”), and after care is rendered (the “retrospective review process”). Examples of cases that would be reviewed under the UR procedure include our refusal of prior authorization for an inpatient hospital stay because the care is available on an outpatient basis; or our determination that you can be released from a hospital because your condition no longer requires you to have 24-hour nursing service; or our determination that the treatment you received is experimental and/or investigational, in light of your condition. The steps of the UR procedure are as follows: a. PRIOR AUTHORIZATION PROCESS All requests for prior authorization of care are reviewed to determine medical necessity (including the appropriateness of the proposed level of care and/or provider) and to determine whether the care is experimental and/or investigational. The initial review is performed by a nurse. If the nurse determines that the proposed care is medically necessary and not experimental and/or investigational, the nurse will authorize the care. If the nurse determines that the proposed care is not medically necessary or is experimental and/or investigational, or that further evaluation is needed, the nurse will refer the case to a clinical peer reviewer (a physician who possesses a current and valid nonrestricted license to practice medicine, or a health care professional other than a licensed physician who, where applicable, possesses a current and valid nonrestricted license, certification, or registration or, where no provision for a license, certificate, or registration exists, is credentialed by the national accrediting body appropriate to the profession and is in the same profession/specialty as the health care provider who typically manages the medical condition). Failure to make a determination within the time periods required by Article 49 of the New York Insurance Law will be deemed to be an adverse determination that is subject to Level one Internal appeal (described in “Review of Adverse Determinations”, below). Notice of an approval of proposed care or an adverse determination that proposed care is not medically necessary or is experimental and/or investigational will be Page 5 10/01/02 provided to you or your authorized designee, and your provider, by telephone and in writing, within 3 business days following receipt of all information necessary to make the decision. The notice of any adverse determination will include the reasons, including clinical rationale, for our determination. The notice will also advise you of your right to a review of the adverse determination, give instructions for initiating standard expedited and external appeals, and specify that you may request a copy of the clinical review criteria used to make the adverse determination. The notice will also specify additional information or documentation, if any, needed for us to make a level One internal appeal determination. If, prior to making an adverse determination, no attempt was made to consult with the provider who requested the prior authorization, the provider may request reconsideration by the same clinical peer reviewer who made the adverse determination. The reconsideration will take place within 1 business day of the request of reconsideration, in consultation with the requesting provider. If the adverse determination is upheld, notice will be given to the provider, by telephone and in writing, within 3 business days from the date of reconsideration. All of the information described in the paragraph above will be included in this notice. b. CONCURRENT REVIEW PROCESS When you are receiving services that are subject to concurrent review, a nurse will periodically assess the medical necessity and experimental and/or investigational nature of services you receive throughout the course of treatment. Once a case is assigned for concurrent review, a nurse will determine whether the services being received are medically necessary and not experimental and/or investigational. If so, the nurse will authorize care. If the nurse determines that the care is not medically necessary or is experimental and/or investigational; or that further evaluation is needed; the nurse will refer the case to a clinical peer reviewer (defined in “Prior Authorization Process” above). Failure to make a determination within the time periods required by Article 49 of the New York Insurance law will be deemed to be an adverse determination that is subject to Level One internal appeal (described in “Review of Adverse Determinations” below). Your provider will be notified of the concurrent review decision, by telephone and in writing, within 1 business day following our receipt of all information or documentation needed for the review. If care is authorized, the notice will identify the number of approved services, the new total of approved services, the date services may begin, and the date of the next scheduled concurrent review of the case. If care is not authorized, the notice of any adverse determination will include the reasons, including clinical rationale, for our determination. The notice will advise you of your right to a review of the adverse Page 6 10/01/02 determination, give instructions for initiating standard expedited and external appeals, and specify that you may request a copy of the clinical review criteria used to make the adverse determination. The notice will also specify additional information or documentation needed, if any, for us to make a Level One Internal appeal determination. If, prior to making an adverse determination, no attempt was made to consult with the provider who requested the prior authorization, the provider may request reconsideration by the same clinical peer reviewer who made the adverse determination. The reconsideration will take place within 1 business day of the request for reconsideration, in consultation with the requesting provider. If the adverse determination is upheld, notice will be given to the provider, by telephone and in writing, within 1 business day from the date of reconsideration. All of the information described in the paragraph above will be included in this notice. c. RETROSPECTIVE REVIEW PROCESS At our option, a nurse will review retrospectively the medical necessity and the experimental and/or investigational nature of services, which are subject to utilization review. If the nurse determines that care you received was medically necessary and not experimental and/or investigational, the nurse will authorize benefits. If the nurse determines that the care was not medically necessary or was experimental and/or investigational, the nurse will refer the case to a clinical peer reviewer (defined in “Prior Authorization Process” above). Failure to make a determination within the time periods required by Article 49 of the New York Insurance Law will be deemed to be an adverse determination that is subject to Level One Internal appeal (described in “Review of Adverse Determinations” below). You or your authorized designee and your provider will be notified of the retrospective review determination, in writing, within 30 calendar days from our receipt of all information or documentation needed for the review. The notice of any adverse determination will include the reasons, including clinical rationale, for our determination. The notice will advise you of your right to request a review of the adverse determination, give instructions for initiating standard expedited or external appeals, and specify that you or your authorized designee may request a copy of the clinical review criteria used by us to make the adverse determination. The notice will also specify additional information or documentation needed, if any, for us to make a Level One internal appeal determination. The provider who rendered care for which benefits are denied may request a Level One internal appeal of the retrospective adverse determination on your behalf (even if not authorized in writing by you to act as your designee). Page 7 10/01/02 d. REVIEW OF ADVERSE DETERMINATIONS (1) Request for Level One Internal Appeal You, your authorized designee, and, in a retrospective review case, your health care provider may request a Level One internal appeal of an adverse determination, verbally or in writing, within 60 business days from the date that you receive notice of the adverse determination. (If the notice you received did not specify all information required to conduct a Level One internal appeal, the time period for you to request the review will be extended.) To request a Level One internal appeal verbally, you may call the plan administrator, or visit us in person. To submit a written request for Level One internal appeal, you may write to the plan administrator. The procedure that we will follow in reviewing your case will differ, depending upon the urgency of the case. In most cases, a standard Level One internal appeal, described below, will be appropriate. In “urgent cases,” an expedited Level One appeal is available; expedited Level One internal appeal is described after standard Level One internal appeal below. (2) Standard Level One Internal Appeal We will acknowledge your Level One internal appeal in writing, within 5 business days after receiving it. The acknowledgment will advise you of the department (including the address and telephone number) designated to respond to the appeal. When one or more Level One internal appeals are received (for example, you submit an appeal, then your health care provider submits an appeal on your behalf), a single Level One internal appeal will be conducted by a clinical peer reviewer (a physician who possesses a current and valid nonrestricted license to practice medicine, or a health care professional other than a licensed physician who, where applicable, possesses a current and valid nonrestricted license, certification, or registration or, where no provision for a license, certificate, or registration exists, is credentialed by the national accrediting body appropriate to the profession and is in the same profession/specialty as the health care provider who typically manages the medical condition), who did not make the initial adverse determination. The clinical peer reviewer will render a determination within 30 calendar days after receipt of all necessary information. Written notice of the determination will be provided to you and any other qualified party who submitted a Level One internal appeal within 2 business days after the determination is made, but in no event later than 30 calendar days after receiving all necessary information. Failure to render a determination within the time periods required by Article 49 of the New York Insurance Law will be deemed to be a reversal of the initial adverse determination. Page 8 10/01/02 The notice will include detailed reasons and the clinical rationale for the determination. If the determination is adverse, the notice will describe the procedure for filing a Level One internal appeal. It will also describe the process, and enclose an application, for requesting an external appeal of the adverse determination. The external appeal process is described in below. If you submit a Level Two internal appeal, the appeal may take longer than the 45-day time frame for requesting an external appeal through New York State, which begins on the date you receive the final adverse determination notice upon completion of Level One internal appeal. (3) Expedited Level One Appeal For cases involving a prospective or concurrent (but not retrospective) review decision (such as the review of continued or extended health care services; additional services rendered in the course of continued treatment; or any other issue with respect to which a provider requests an immediate review), you, your authorized designee, or a provider may request an expedited Level One internal appeal of the initial adverse determination. When a request for expedited Level One internal appeal is received, the appeal will be conducted by a clinical peer reviewer (defined in “Standard Level One Internal Appeal” above) who did not render the initial adverse determination. The Customer Service Department will provide reasonable access to the clinical peer reviewer assigned to the appeal, within 1 business day following receipt of notice of the request for appeal, to ensure that all relevant information in available to the clinical peer reviewer. You may ask that your provider and the clinical peer reviewer exchange information by telephone or fax. Within 48 hours of receipt by us of all information needed for the appeal, the clinical reviewer will render a determination on the expedited Level One internal appeal. Failure to render a determination within the time periods required by Article 49 of the New York Insurance Law will be deemed to be a reversal of the initial adverse determination. Notice will be provided to you and the provider, by telephone and in writing, within 24 hours of the determination. The notice will include all of the information described and enclosed in a notice of standard Level One internal appeal determination (see “Standard Level One Internal Appeal” above). Note – If you request a Level Two internal appeal, the appeal may take longer than the 45-day time frame for requesting an external appeal through New York State, which begins on the date you receive the final adverse determination notice upon completion of Level One internal appeal. Page 9 10/01/02 (4) Level Two Internal Appeal After you receive notice of a Level One internal appeal determination, if you are still not satisfied, you or your authorized designee may submit a Level Two internal appeal, verbally or in writing. (You also have an option to apply for an external appeal; see “External Appeal” below). The Level Two internal appeal must be received by us within 60 business days from the date of the Level One internal appeal determination. We will acknowledge your Level Two internal appeal, in writing, within 15 calendar days after receiving it. The acknowledgement will advise you of the department (including the address and telephone number) designated to respond to the appeal, and will identify additional information, if any, needed for the Level Two appeal. You case will be reviewed by at least one clinical peer reviewer (defined in “Standard Level One Internal Appeal” above) who did not make the prior determinations. In “urgent cases,” where a delay would significantly increase the risk to your health, we will make a Level Two internal appeal determination and call you within the lesser of 2 business days or 72 hours after receiving all information needed for the review. Written notice of the Level Two internal appeal determination will also be provided within 2 business days. The notice you receive will include detailed reasons for the Level Two internal appeal determination and, if a clinical matter is involved, the clinical rationale for the determination. The notice will also advise you of the right to apply for an external appeal, if the time frame for applying has not expired by the date of receipt of notice of an adverse determination on Level Two internal appeal. (5) External Appeal In general You have the right to an “external appeal” of certain coverage determinations made by us or on our behalf. An external appeal is an independent review of a coverage determination by a third party known as an External Appeal Agent. External Appeal Agents are certified by New York State; and may not have a prohibited affiliation with any health insurer, health maintenance organization (HMO), medical facility, or health care provider associated with the appeal. In this section, “requested service” or “requested services” refers to the service or services for which you are requesting coverage. You may have the right to an expedited external appeal if your attending physician attests that a delay in providing the requested service would pose an Page 10 10/01/02 imminent or serious threat to your health. The time frames for expedited external appeals are shorter than the time frames for standard external appeals. You may request an external appeal only if the requested service is covered under the contract. (i) Coverage Determinations Subject To External Appeal This subparagraph describes the general conditions for external appeal. In general, you may not request an external appeal unless we have issued a “final adverse determination” with respect to your request for coverage after our Level One internal appeal. You may ask us to agree to an external appeal even though you have not obtained a final adverse determination after Level One internal appeal; however, we have no obligation to agree to your request. If we do agree, we will send you a letter stating that we have agreed to an external appeal even though you have not obtained a final adverse determination. To be eligible for external appeal, the final adverse determination issued upon completion of our Level One internal appeal must be based on a determination that the requested service is not medically necessary, or that the requested service is experimental and/or investigational. You do not have the right to an external appeal of any other determinations, even if those other determinations affect your coverage. (ii) Conditions For External Appeal Of Determinations Of Medical Necessity You may request an external appeal of a final adverse determination of medical necessity that is issued upon completion of Level One internal appeal, if you meet the conditions of this subparagraph and the general requirements of subparagraph (i). above. The provisions of this subparagraph apply only to external appeal of medical necessity determinations. To request external appeal under this subparagraph, the final adverse determination must indicate that the requested service is or was not medically necessary. (iii)Conditions For External Appeal Of Determinations Involving Experimental And/Or Investigational Treatment This subparagraph governs the external appeal of determinations involving experimental and/or investigational treatment. This subparagraph does not govern determinations involving services provided in clinical trials, which are governed by the section below. To request an external appeal under this subparagraph, your attending physician must certify that you have a life-threatening or disabling condition Page 11 10/01/02 or disease. A “life-threatening condition or disease” is one that, according to the current diagnosis of your attending physician, has a high probability of causing your death. A “disabling condition or disease” is any medically determinable physical or mental impairment that can be expected to result in death; or that has lasted or can be expected to last for a continuous period of not less than 12 months; that renders you unable to engage in any substantial gainful activities. In the case of a child under the age of 18, a disabling condition or disease is any medically determinable physical or mental impairment of comparable severity. In addition, your attending physician must certify that: standard health services or procedures have been ineffective, or would be medically inappropriate in treating your life-threatening condition or disease; or that no more beneficial standard treatment exists that is a covered service under the contract. Your attending physician must have recommended a health service or procedure (including off-label usage of a pharmaceutical product) that, based on at least two documents from the available medical literature, is likely to be more beneficial to you than any standard covered health service or procedure. To make this recommendation, your attending physician must be boardcertified or board-eligible and qualified to practice in the area appropriate to treat your life-threatening or disabling condition or disease. If you meet the requirements of this subparagraph and all of the requirements of “Coverage Determinations Subject to External Appeal” above, you may request an external appeal. “Requesting and External Appeal” below provides information on requesting an external appeal. (iv)External Appeal Of Determinations Involving Clinical Trials This subparagraph governs the external appeal of determinations involving services provided in clinical trials. To request an external appeal under this subparagraph, your attending physician must certify that you have a life–threatening or disabling condition or disease as described in “Conditions for External Appeal of Determinations Involving Experimental and/or Investigational Treatment” above. In addition, your attending physician must certify that a clinical trial for your condition exists and that you are eligible to participate in the clinical trial. Your attending physician must also recommend that you participate in the clinical trial. To make this recommendation, your attending physician must be board-certified or board-eligible and qualified to practice in the area appropriate to treat your life-threatening or disabling condition or disease. Page 12 10/01/02 The clinical trial for which you are requesting coverage must be peerreviewed, reviewed and approved by a qualified Institutional Review Board, and approved by one of the following: The National Institutes of Health (NIH), and NIH cooperative group or NIH center, the Food and Drug Administration, or the Department of Veterans Affairs; An entity that has been identified by the NIH as a qualified nongovernmental research entity; or An Institutional Review Board of a facility that has a multiple project assurance approved by the Office of Protection from Research Risks of the NIH. If you meet the requirements of this subparagraph and all of the requirements of “Coverage Determinations Subject to External Appeal” above, you may request an external appeal. “Requesting an External Appeal” below provides information on requesting an external appeal (v) Effect Of The External Appeal Agent’s Decision; Coverage The decision of the External Appeal Agent is binding on both parties. If the External Appeal Agent decides in our favor, we will not cover the requested service. If the external appeal agent decides in your favor, we will cover the service as follows: For services denied as not medically necessary, we will treat the services as medically necessary and provide coverage subject to all other conditions of your coverage. For services denied as experimental and/or investigational, other than services provided in a clinical trial, we will pay for the patient costs you incur for the services, subject to all other conditions of your coverage. For services denied as experimental and/or investigational that are provided in a clinical trial, we will cover the costs of health services required to provide treatment according to the design of the trial, subject to all other conditions of coverage. We are not required to pay for drugs or devices that are the subject of the clinical trial. We will not provide coverage for any service that is not a covered service under the contract. In addition, this external appeal right does not alter your cost-sharing responsibilities, if any, as otherwise provided for in the contract. Page 13 10/01/02 (vi) Requesting An External Appeal If you meet the conditions described in this paragraph, you may request an external appeal by filing a standard external appeal request form with the New York State Insurance Department. If the requested service has already been provided to you, your physician may file an appeal on your behalf. We will send a standard external appeal request form to you when we have made a final adverse determination upon completion of Level One internal appeal. If your provider requested the Level One internal appeal of a retrospective adverse determination, we will send your provider a standard provider external appeal request form with the notice of final adverse determination. You or your physician may obtain additional standard request forms at any time by calling the New York State Insurance Department at 800-400-8882 or by accessing its website (www.ins.state.ny.us); by calling the New York Department of Health at 518-486-6074 or by accessing its website (www.health.state.ny.us), or by calling our Customer Service Department. You must file your request for an external appeal with the New York State Insurance Department within 45 days of receiving a final adverse determination upon completion of Level One internal appeal; or within 45 days of receiving a letter from us waiving the internal review process. We do not have the authority to grant extensions of this deadline. A Level Two internal appeal is available to you as an alternative to external appeal (see “Level Two internal appeal” above); our Level Two internal appeal is optional. However, whether or not you request a Level Two internal appeal, your application for external appeal must be filed with the New York State Insurance Department within 45 days from your receipt of the notice of final adverse determination upon completion of Level one internal appeal, to be eligible for review by an external appeal agent. You may be charged a fee of up to $50 to request an external appeal, which may be waived if we determine that paying the fee is a financial hardship. The fee is returned if your external appeal is successful. If you do not understand any part of the external appeal process or if you have questions regarding your right to external appeal, you may contact us, the New York State Insurance Department, of the New York State Department of Health. We urge you, but you are not required, to exhaust all levels of the applicable grievance procedure and/or utilization review procedure, before taking any further action with respect to our handling of your case. If you are not satisfied, you may contact the New York State Insurance Department at 800342-3736 at any time during the review process. Upon request, the Customer Service Department will provide you with the appropriate address for writing to the Insurance Department. Page 14 10/01/02 C. WHEN COVERAGE ENDS Coverage under the Plan terminates for a covered employee, retiree, and their dependents on the: Date the covered individual leaves employment Date the covered individual ceases to be in a class of participants eligible for coverage Date the participant fails to make any required contribution for coverage (for the contributory portion of the benefit) Date the Plan is terminated Members will be provided with 90 days notice before termination of the Plan and 90 days notice before termination of a specific benefit. When your coverage ends, the Plan will provide you with a certificate that documents your medical coverage for the previous 18 months. This certificate is required by the Health Insurance and Portability Accountability Act of 1996 (HIPAA). D. CONTINUATION OF COVERAGE There are certain situations in which the coverage for the employee and his or her dependents may be extended beyond the date in which it would normally end. These are: 1. In The Case Of A Disabled Child Coverage may be extended beyond the age limit for a child who is incapable of selfsustaining employment by reason of mental illness, developmental disability, mental retardation, as defined in the mental hygiene law, or physical handicap and who became so incapable prior to the attainment of the age at which dependent coverage would otherwise terminate and who is chiefly dependent upon such member for support and maintenance. This is provided that the disability occurred before the age limit and the employee was enrolled in family coverage at the time of the disability. The employee must remain enrolled in the medical plan in order for the dependent coverage to continue. 2. Leave Without Pay Employees who take a leave without pay may choose to continue their healthcare coverage. However, in certain situations, if an employee is granted leave without pay, the individual district may require that the employee pay the entire cost of the premium for the duration of the leave. Any employee who anticipates taking a leave without pay should consult with their local school district for further details. 3. Total Disability If, on the day that coverage would have otherwise terminated, an employee or dependent is covered under the medical plan and is determined to be totally disabled, that individual may qualify for an extension of certain benefits. Benefits shall be provided during a period of total disability for hospital confinements commencing or surgery performed during the next 31 days for the injury, sickness or pregnancy causing the total disability. Page 15 10/01/02 Benefits will be extended with respect to the sickness, injury or pregnancy which caused the disability, of at least 12 months subsequent to termination of insurance unless coverage is afforded for the total disability under another group plan. Total disability is defined as any injury or illness that prevents an employee from doing a majority of the usual duties associated with the employee’s occupation or, in the case of a dependent, any injury that prevents the dependent from participating in a majority of the usual activities of a person of similar age and sex. 4. Retiree Provisions The provisions of the local individual school contract shall be subject to the following rules and limitations: - Coverage may be continued for a retiree and his or her eligible dependents for life, or in the case of an eligible dependent, until he or she in no longer an eligible dependent - In the event a retiree continues to participate in the Plan and dies, his or her spouse may elect to continue the same coverage provided to the retiree at the time of the retiree’s death for life - In the event a retiree dies and his or her spouse elects to continue coverage in accordance with the preceding paragraph, in no event may such spouse apply for the coverage of his or her husband or wife upon remarriage. - In the event the spouse of a retiree dies and the retiree remarries, the retiree may apply to the Plan Sponsor for coverage of his or her new spouse, provided that: - The retiree continues to be covered under the Plan; - The application is made not later than 31 days after the marriage, and - The coverage for the new spouse is not greater that the coverage provided to the retiree. 5. As Required By COBRA Consolidated Omnibus Budget Reconciliation Act of 1986 (COBRA)- On April 7, 1986, the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA) was signed into law (Public Law 99-272, Title X). Under COBRA, most employers sponsoring group health plans must offer covered workers and their families the opportunity for a temporary extension of health coverage at group rates in certain instances where coverage under the plan would otherwise end. If you are an employee covered by the Plan, you have a right to choose continuation coverage if you lose your group health coverage because of a reduction in your hours of employment or the termination of your employment (for reasons other than gross misconduct on your part). Page 16 10/01/02 If you are the spouse of an employee or other worker covered by the Plan, you have a right to choose this continuation coverage for yourself if you lose group health coverage under the Plan for any of the following reasons: The death of your spouse A termination of your spouse's employment (for reasons other than gross misconduct) or reduction in your spouse's hours of employment Divorce or legal separation from your spouse Your spouse becomes entitled to Medicare In the case of a dependent child of an employee or other worker covered by the Plan, the child has the right to continuation coverage if group health coverage under the Plan is lost for any of the following reasons: The death of a parent The termination of a parent's employment (for reasons other than gross misconduct) or reduction in a parent's hours of employment with the employer Parents' divorce or legal separation A parent becomes entitled to Medicare The dependent ceases to be a "dependent child" under the Plan Under COBRA, the covered worker or a family member has the responsibility to inform the plan administrator of a divorce, legal separation, or a child losing dependent status under the Plan. Such notice must be made within 60 days of the event or the date on which coverage would be lost because of the event. The employer has the responsibility to notify the plan administrator of the covered worker's death, termination of employment or reduction in hours, or entitlement to Medicare. Health care continuation rights also are available to covered retirees, their spouses, and widows or widowers of covered retirees, if they should lose group health coverage in the event that the employer should ever file for bankruptcy. When the plan administrator is notified that one of the above named events has happened, the plan administrator will in turn notify you that you have the right to choose continuation coverage. Under the COBRA law, you have at least 60 days from the date you would lose coverage because of one of the events described above to inform the plan administrator that you want continuation coverage. Page 17 10/01/02 If you do not choose continuation coverage, your group health insurance coverage will end. If you choose continuation coverage, the employer is required to give you coverage which, as of the time coverage is being provided, is identical to the coverage provided under the plan to similarly situated employees or family members. The COBRA law requires that you be afforded the opportunity to maintain continuation coverage for 36 months (i.e., 3 years) unless you lost group health coverage because of a termination of employment or reduction in hours. In that case, the required continuation coverage period is 18 months. The 18-month period may be extended to 36 months if a second event (e.g., divorce, legal separation, death, or Medicare entitlement) occurs during that 18-month period. Note: If a qualifying event occurs less than 18 months after the date an employee becomes entitled to Medicare benefits, the coverage period for qualified beneficiaries other than the employee is extended to 36 months from the date of the employee's Medicare entitlement. Moreover, the 18-month period may be extended for an additional 11 months (for a total of 29 months) if an individual is determined to be disabled (under the rules for Social Security disability benefits) and the plan administrator is notified of that determination within 60 days. The affected individual also must notify the plan administrator when it is determined (for purposes of Social Security disability benefits) that the individual is no longer disabled. The COBRA law provides that your continuation coverage may be cut short of the full coverage period – 18, 29, or 36 months – for any of the following reasons: the employer no longer provides group health coverage to any of its employees the premium for your continuation coverage is not paid you become covered under another group health plan that does not contain any provision restricting or limiting coverage of a "preexisting medical condition" you become entitled to Medicare there has been a final determination that you are no longer disabled, for beneficiaries who qualified for an extra 11 months continuation coverage based on their disability at termination or within the first 60 days. You do not have to show that you are insurable to choose continuation coverage. However, under the COBRA law, you may have to pay all or part of the premium for your continuation coverage. Generally, for the 18 or 36 month continuation coverage period, you may be required to pay a maximum of 102% of the premium. If you are entitled to continuation coverage due to a disability, then for months 19 through 29, you may be required to pay 150% of the premium. A minimum 30-day "grace period" will be allowed for you to pay your regularly scheduled premiums. (COBRA also provides that Page 18 10/01/02 at the end of the 18, 29, or 36 month continuation coverage period you must be allowed to enroll in an individual conversion health plan provided under the Plan). If you have any questions about COBRA, or you or your spouse have changed address, please contact the plan administrator. E. COORDINATION OF BENEFITS You or a covered family member may be entitled to benefits under another group health plan (such as a plan sponsored by your spouse's employer) that pays part or all of your medical treatment costs. If this is the case, benefits from the Plan will be "coordinated" with the benefits from the other plan so that the combined reimbursement does not exceed the Plan’s normal benefit payment, up to any Plan maximums. In addition to having your benefits coordinated with other group medical or dental plans, benefits from this Plan are coordinated with "no fault" automobile insurance (and any payments recoverable under any Workers' Compensation law, Occupational Disease law or similar legislation.) 1. How Coordination Of Benefits Works When benefits are payable from more than one plan, the plan that pays benefits first is considered the "primary" plan. The plan that next pays is considered the "secondary" plan. The primary plan must pay or provide its benefits as if the secondary plan or plans did not exist. A secondary plan may take the benefits of another plan into account only when, under these rules, it is secondary to that other plan. When there is a basis for a claim under more than one plan, a plan with a coordination of benefits provision complying with this section is a secondary plan which has its benefits determined after those of the other plan, unless the other plan has a COB provision complying with this section in which event the order of benefit determination rules will apply. The order of benefit payments is determined using the first of the following rules which applies: (i) the benefits of a plan which covers the person as an employee, member or subscriber (that is, other than as a dependent) are determined before those of a plan which covers the person as a dependent; (ii) except as stated below, when a plan and another plan cover the same child as a dependent of different persons, called parents: (a) the benefits of the plan of the parent whose birthday falls earlier in a year are determined before those of the plan of the parent whose birthday falls later in that year; but Page 19 10/01/02 (b) (c) (d) if both parents have the same birthday, the benefits of the plan which covered the parent longer are determined before those of the plan which covered the other parent for a shorter period of time; if the other plan does not have the rule described above, but instead has a rule based upon the gender of the parent, and if, as a result, the plans do not agree on the order of benefits, the rule in the other plan will determine the order of benefits; the word birthday refers only to month and day in a calendar year, not the year in which the person was born. If the specific terms of a court decree state that one of the parents is responsible for the health care expenses of the child, and the entity obligated to pay or provide the benefits of the plan of that parent has actual knowledge of those terms, the benefits of that plan are determined first. The aforementioned does not apply with respect to any claim determination period or plan year during which any benefits are actually paid or provided before the entity has that actual knowledge. The benefits of a plan which covers a person as an employee who is neither laid off nor retired (or as that person’s dependent) are determined before those of a plan which covers that person as a laid off or retired employee (or as that employee’s dependent). However, if the other plan does not have this rule, and if, as a result, the plans do not agree on the order of benefits, the preceding sentence is ignored. If none of the above rules determines the order of benefits, the benefits of the plan which covered an employee, member or subscriber longer are determined before those of the plan which covered that person for the shorter time. To determine the length of time a person has been covered under a plan, two plans shall be treated as one if the claimant was eligible under the second within 24 hours after the first ended. Thus, the start of a new plan does not include: • a change in the amount or scope of a plan’s benefits; • a change in the entity which pays, provides or administers the plan’s benefits; or • a change from one type of plan to another (such as, from a single employer plan to that of a multiple employer plan). The claimant’s length of time covered under a plan is measured from the claimant’s first date of coverage under that plan. If that date is not readily available, the date the claimant first became a member of the group shall be used as the date from which to determine the length of time the claimant’s coverage under the present plan has been in force. Page 20 10/01/02 F. ADMINISTRATION 1. Name Of Plan: Chautauqua County School Districts’ Medical Health Plan 2. Plan Year: The Plan Year end is June 30th 3. Plan Sponsor And Plan Administrator: The Plan is maintained by the Cooperative Members of the Chautauqua County School Districts’ Medical Health Plan Cooperative. 4. Employee Identification Number (EIN): The EIN for this plan is 16-1278979 5. Plan Number: The plan number for Medical Coverage is 001 The plan number for Dental Coverage is 002 The plan number for Vision Coverage is 003 The plan number for Prescription Coverage is 004 6. Type Of Plan: The Plan is a Group Health Plan subject to Article 47 of NYS Insurance Law 7. Type Of Administration: The Plan is a municipal cooperative risk-sharing health benefits plan which obtains and maintains a certificate of authority from the New York State Superintendent of Insurance pursuant to the provisions of Article 47. Funds for payment of health claims are paid into a Cooperative from which claims are paid. All funds received by the Cooperative shall be applied toward payment of claims and reasonable expenses for administration of the Plan. In addition, insured premiums for service-type hospital benefits and stop-loss insurance are paid by this Cooperative. Page 21 10/01/02 8. Agent for Service Of Legal Process: The agent for service of legal process is Richard Kaiser at Hodgson, Russ, Andrews, Woods, & Goodyear located at 1 M & T Plaza, Buffalo NY 14203, 716 856-4000. The service of legal process may be made upon a Plan Cooperative Member or the plan administrator. 9. Cooperative Members: Cooperative Members are superintendents of the following school districts: Bemus Point Central School 3980 Dutch Hollow Road Bemus Point, NY 14712 Falconer Central Schools 2 East Avenue Falconer, NY 14733 Erie 2-Chautauqua-Cattaraugus BOCES 8685 Erie Road Angola, NY 14006 Fredonia Central Schools East Main Street Fredonia, NY 14063 Brocton Central Schools 138 West Main Street Brocton, NY 14716 Frewsburg Central Schools 26 Institute Street Frewsburg, NY 14738 Cassadaga Valley Central Schools P.O. Box 540, Route 60 Sinclairville, NY 14782 Jamestown Public Schools 201 East 4th Street Jamestown, NY 14701 Chautauqua Lake Central Schools 100 North Erie Street Mayville, NY 14757 Panama Central Schools 41 North Street Panama, NY 14767 Clymer Central Schools P.O. Box 580, East Main Street Clymer, NY 14724 Pine Valley Central School 7755 Rt. 83 South Dayton, NY 14138 Dunkirk City Schools 620 Marauder Drive Dunkirk, NY 14048 Ripley Central Schools P.O. Box 688, 12 North State Street Ripley, NY 14775 Silver Creek Central Schools P.O. Box 270 Silver Creek, NY 14136 Sherman Central Schools P.O. Box 950, 127 Park Street Sherman, NY 14781 Westfield Central Schools 203 East Main Street Westfield, NY 14787 Southwestern Central Schools 600 Hunt Road, W.E. Jamestown, NY 14701 Page 22 10/01/02 10. Insurance: Blue Cross/Blue Shield of Western New York provides claim payment services for medical benefits. Benefits are paid through contributions to the Cooperative. Express Scripts, Inc. provides claims payment services for prescription drug coverage available through the prescription drug card plan. Benefits are paid through contributions to the Cooperative. The Guardian Life Ins. Company provides claim payment services for dental benefits. Benefits are paid through contributions to the Cooperative. Vision Service Plan provides claims payment services for vision care coverage. Benefits are paid through contributions to the Cooperative and Vision Service Plan has agreed to adjudicate claims. The addresses of the organizations listed above are as follows: Medical Plan Supervisor and Prescription Plan Supervisor for Prescriptions under the Extended Medical Plan Blue Cross & Blue Shield of Western New York 1901 Main Street PO Box 80 Buffalo NY 14240-0080 1-800-888-0757 Prescription Plan Supervisor (Except for Prescriptions covered under the Extended Medical Plan) Express Scripts 4700 Nathan Lane North Plymouth MN 55442 1-877-432-8978 Vision Plan Supervisor Vision Service Plan Attn: Non-Member Doctor Claims P.O. Box 997105 Sacramento, CA 95899-7105 1-800-877-7195 Dental Plan Supervisor Guardian Dental Claims PO Box 2459 Spokane, WA 99210-2459 1-888-278-4542 Page 23 10/01/02 11. Right to Receive and Release Necessary Information For the purpose of determining the applicability of and implementing the terms and provisions of this plan or any provision of similar purpose of any other Plan, the Plan supervisor may, without the consent of, or giving notice to any person, release to or obtain from any insurance company or other organization or person any information, with respect to any person claiming benefits under the plan shall furnish the Plan Supervisor such information as may be necessary to implement this provision. Whenever payments which should have been made under this plan in accordance with the above provision have been made under any other plans, the Plan Supervisor will have the right to pay to any organizations making these payments any amount it determines to be warranted in order to satisfy the intent of the above provisions, and amounts paid in this manner will be considered to be benefits paid under this Plan and, to the extent of these payments, the Plan Supervisor and the Plan Sponsor will be fully discharged from liability under this Plan. 12. Reimbursement Provision If a covered member is injured through the act or omission of another person, the benefits of this plan shall be provided only if the employee shall agree in writing: To reimburse the Plan to the extent of the benefits provided, immediately upon collection of damages by him/her, whether by legal action, settlement, or otherwise, and: To provide the Plan with a lien and order directing reimbursement of medical payments, to the extent of benefits provided by the Plan. The lien and order may be filed with the person whose act caused the injuries, his agent or carrier, the court, or the attorney of the employee. A representative of the Plan shall have the right to intervene in any suit or other proceeding to protect the reimbursement right hereunder. The covered individual shall be responsible for all fees of the attorney handling the claim against the third party. 13. Right of Recovery Whenever payments have been made by the Plan Supervisor with respect to allowable expenses in a total amount which is, at any time, in excess of the maximum amount of payment necessary at that time to satisfy the intent of this provision, the Plan Supervisor shall have the right to recover such payments, to the extent of such excess, from one or more of the following, as the Plan supervisor shall determine: Any person, to, or for, or with respect to whom such payments are made: Any insurance company; and Any other organization of the type which provides services, or pays any benefits of the kind defined within this plan. Page 24 10/01/02 14. Subrogation If any expenses are covered under this Plan arise from acts or omissions for which a third party may be legally liable for, and if such third party fails or refuses to make prompt payment of such damages, then the Plan may pay for such benefits or services as are provided herein, and the Plan shall thereupon be subrogated to any claims which any covered person may have against such third party causing the covered expense to the extent of such payment and if the covered person collects the sum as damages from such third party, whether by action settlement, or any other manner, such covered person shall be liable to the Plan for the amount of all payments so made by this plan G. STATEMENT OF ERISA RIGHTS As a participant in Chautauqua County School Districts’ Medical Health Plan you are entitled to certain rights and protections under the Employee Retirement Income Security Act of 1974 (ERISA). ERISA provides that all plan participants shall be entitled to: Receive Information About Your Plan and Benefits Examine, without charge, at the plan administrator’s office and at other specified locations, such as worksites and union halls, all documents governing the plan, including insurance contracts and collective bargaining agreements, and a copy of the latest annual report (Form 5500 Series) filed by the plan with the U.S. Department of Labor and available at the Public Disclosure Room of the Pension and Welfare Benefit Administration. Obtain, upon written request to the plan administrator, copies of documents governing the operation of the plan, including insurance contracts and collective bargaining agreements, and copies of the latest annual report (Form 5500 Series) and updated summary plan description. The administrator may make a reasonable charge for the copies. Receive a summary of the plan’s annual financial report. The plan administrator is required by law to furnish each participant with a copy of this summary annual report. Continue Group Health Plan Coverage Continue health care coverage for yourself, spouse or dependents if there is a loss of coverage under the plan as a result of a qualifying event. You or your dependents may have to pay for such coverage. Review this summary plan description and the documents governing the plan on the rules governing your COBRA continuation coverage rights. Reduction or elimination of exclusionary periods of coverage for preexisting conditions under your group health plan, if you have creditable coverage from another plan. You should be provided a certificate of creditable coverage, free of charge, from your group health plan or health insurance issuer when you lose coverage under the plan, when you become entitled to elect COBRA continuation coverage, when your COBRA continuation coverage ceases, if you request it before losing coverage, or if you request it up to 24 months after losing coverage. Without evidence of creditable coverage, you may be subject to a preexisting Page 25 10/01/02 condition exclusion for 12 months (18 months for late enrollees) after your enrollment date in your coverage. Prudent Actions by Plan Fiduciaries In addition to creating rights for plan participants ERISA imposes duties upon the people who are responsible for the operation of the employee benefit plan. The people who operate your plan, called “fiduciaries” of the plan, have a duty to do so prudently and in the interest of you and other plan participants and beneficiaries. No one, including your employer, your union, or any other person, may fire you or otherwise discriminate against you in any way to prevent you from obtaining a (pension, welfare) benefit or exercising your rights under ERISA. Enforce Your Rights If your claim for a (pension, welfare) benefit is denied or ignored, in whole or in part, you have a right to know why this was done, to obtain copies of documents relating to the decision without charge, and to appeal any denial, all within certain time schedules. Under ERISA, there are steps you can take to enforce the above rights. For instance, if you request a copy of plan documents or the latest annual report from the plan and do not receive them within 30 days, you may file suit in a Federal court. In such a case, the court may require the plan administrator to provide the materials and pay you up to $110 a day until you receive the materials, unless the materials were not sent because of reasons beyond the control of the administrator. If you have a claim for benefits which is denied or ignored, in whole or in part, you may file suit in a state or Federal court. In addition, if you disagree with the plan’s decision or lack thereof concerning the qualified status of a domestic relations order or a medical child support order, you may file suit in Federal court. If it should happen that plan fiduciaries misuse the plan’s money, or if you are discriminated against for asserting your rights, you may seek assistance from the U.S. Department of Labor, or you may file suit in a Federal court. The court will decide who should pay court costs and legal fees. If you are successful the court may order the person you have sued to pay these costs and fees. If you lose, the court may order you to pay these costs and fees, for example, if it finds your claim is frivolous. Assistance with Your Questions If you have any questions about your plan, you should contact the plan administrator. If you have any questions about this statement or about your rights under ERISA, or if you need assistance in obtaining documents from the plan administrator, you should contact the nearest office of the Pension and Welfare Benefits Administration, U.S. Department of Labor, listed in your telephone directory or the Division of Technical Assistance and Inquiries, Pension and Welfare Benefits Administration, U.S. Department of Labor, 200 Constitution Avenue N.W., Washington, D.C. 20210. You may also obtain certain publications about your rights and responsibilities under ERISA by calling the publications hotline of the Pension and Welfare Benefits Administration. Page 26 10/01/02 SECTION VII POINT OF SERVICE MEDICAL PLAN (MANAGED CARE OPTION) POS 10/01/02 Subject to the approval of NYS Insurance Department A. SUMMARY OF MEDICAL BENEFITS 1. Description of Point of Service The plan administrator has contracted with selected healthcare providers to render quality medical care at agreed fees. There are financial incentives to the participant and the Plan when these in-network providers are utilized. A list of in-network providers is provided separately from this booklet and is available at your School Business Office. For example, when in-network providers are utilized, the plan pays for office visits at 100% with a $10 copayment. Payment for an out-of-network provider will be paid at 80% of the Schedule of Allowances subject to the annual deductible. With the exception of emergency treatment due to an accident or life threatening illness, you must get a referral from an in-network primary care physician for your expenses to be paid at the in-network benefit level; otherwise they will be treated as out-of-network. Additionally, the out-of-network benefit level will be paid for all claims submitted by any out-of-network providers regardless of where you live or your ability to access in-network providers. 2. Out-of-Network Benefits are subject to Deductible and Co-insurance a. Deductible Each calendar year, before the Plan pays out-of-network benefits, you must satisfy an annual deductible: $250 individual / $500 family. b. How the Family Deductible Works The family deductible is designed to limit a family's annual outlay for covered expenses before the Plan begins to pay benefits. Each family member's (including a newborn's) covered expenses up to his or her per person deductible count toward the family deductible. Once this family deductible is met, the Plan will begin to pay benefits for all family members, including those who have not yet incurred expenses. The Plan will also pay applicable benefits for any covered family member who meets the individual deductible, even if the total family deductible has not yet been met. If two or more covered persons from the same family are injured in the same accident, only one deductible will be applied each year against the expenses incurred as a result of that accident. c. 80% Reimbursement POS 10/01/02 Subject to the approval of NYS Insurance Department After you have met your deductible the Plan reimburses 80% of most out-of-network expenses. There are some specific exceptions to this rule that are described under specific benefit categories. d. Out-of-Pocket Limit Except as provided below, this is a cap on the amount of unreimbursed covered medical expenses you will have to pay in any one year. Once you reach your out-ofpocket limit, the Plan will pay 100% of the Schedule of Allowances for that year. Most unreimbursed covered expenses for both you and your covered family members count toward your out-of-pocket limit. Unreimbursed covered expenses include deductible and coinsurance amounts-but do not include amounts your physician or health care provider may charge above the Schedule of Allowances or amounts exceeding Plan limits. Mental health and chemical abuse or dependence charges in excess of what the Plan reimburses will not be applied toward meeting your Out-of-Pocket limit. Prescription drug copayments do not apply to meeting the limit. In any calendar year, the Plan limits each participant’s out-of-pocket expenses to $2,000 per participant or $4,000 per family. As an example, to meet the individual out-of-pocket limit of $2,000, you generally must incur a total of $10,000 in covered medical expenses. Of this $10,000you will pay $250 to meet your deductible and then 20% of each remaining covered expense until the total amount you have paid equals $2,000. Thus, in this example the total payment that you would be responsible for is equal to $2,000 ($250 deductible + $1,750 out-of-pocket limit. Once the family out-of-pocket limit is reached, all benefits (except for the limitations indicated above) will be paid at 100% for all family members including those who have not yet incurred any expenses. 3. Covered Benefits a. Physician Office Visits In-network, after a $10 copayment, the Plan pays 100% of covered charges for office visit services provided by a physician, licensed physician’s assistant or nurse practitioner. Out-of-network, the Plan pays 80% of the Schedule of Allowances after the deductible for these services Page 2 a. Inpatient Hospital Care POS 10/01/02 Subject to the approval of NYS Insurance Department In-network, the Plan pays 100% of covered charges. Out-of network, the Plan pays 80% of the Scheduled of Allowances after the deductible for these services. The following services are covered services under the Inpatient Hospital benefit: Bed, board and general nursing services in a semi-private room, up to 365 days per confinement. A semi-private room is a room that the hospital considers to be semi-private. If you occupy a private room in a participating hospital, the Plan will cover up to the average charge for a semi-private room. Bed, board and general nursing services in a private room, if such room is deemed to be medically necessary Use of operating, recovery and cystoscopic rooms and equipment. Use of intensive care or special care units and equipment. The administration and use of drugs, medications, sera, vaccines, intravenous preparations to the extent these items are commercially available and readily obtainable by the hospital. Dressings and plaster casts. Professional and equipment services in connection with the services listed below under the condition that the services are provided by a hospital employee and the charge for the services is payable to the hospital: – Oxygen – Physiotherapy – Laboratory and pathological examinations – Radiation therapy – Chemotherapy Use of equipment and supplies in connection with the services listed below. Physician charges or professional fees charges for the following services are not covered under the Basic Benefits portion of the medical plan, but can be submitted to the Extended Medical portion for reimbursement: – Anesthesia – Electrocardiograms – Electroencephalograms – X-ray examinations Blood products, except when participation in a volunteer blood replacement program is available to you. Any additional medical services and supplies which are customarily provided by hospitals. Bed, board, general nursing services, the use of equipment and supplies in connection to a hospital stay for such period as is determined by the attending physician in consultation with the patient to be medically appropriate after such covered person has undergone a lymph node dissection or a lumpectomy for the treatment of breast cancer or a mastectomy covered by the Plan. Coverage for the length of stay in the hospital may not be restricted in a manner which is inconsistent with the coverage provided to the portion of the stay that preceded the lymph node dissection, lumpectomy or mastectomy. Page 3 b. Emergency Care POS 10/01/02 Subject to the approval of NYS Insurance Department After a $50 copayment, the Plan pays for 100% of covered charges for life threatening emergencies. The copayment is waived if you are admitted to the hospital. An additional $50 copayment is required for non-emergency use of the emergency room. c. Care in Connection with a Surgery In-network, the Plan pays for 100% of covered charges for facility and medical equipment services with no deductible for outpatient surgical procedures. Out-ofnetwork the Plan pays 80% of the Schedule of Allowances after the deductible for these services. d. Pre-Admission Testing In-network, the Plan will pay 100% of covered charges with no deductible. Out-ofnetwork, the Plan will pay 80% of the Schedule of Allowances after payment of the deductible. The Plan covers tests ordered by a physician which are given to you before your admission to the hospital as a registered bed patient for surgery provided the following conditions are met: They are necessary for and consistent with the diagnosis and treatment of the condition for which surgery is to be performed; You have made a reservation for the hospital bed and for the operating room before the tests are given; You are physically present at the hospital when the tests are given; Surgery actually takes place within 7 days after the tests were given. e. Home Care In-network, after a $10 copayment the Plan pays 100% of covered charges. Out-of network, the Plan will pay 80% of the Schedule of Allowances after payment of the deductible. Covered charges include services for care received in your home by certified Home Care agencies (as determined by New York State Public Health Law) under the following conditions: If you did not receive Home Care visits, you would have to be hospitalized in a hospital or cared for in a skilled nursing facility. A plan for your Home Care is established and approved in writing by a physician. The following services are considered covered expenses under the Home Care benefit: Part-time or intermittent home nursing care by or under the supervision of a registered professional nurse (RN). Part-time or intermittent home health aide services which consist primarily of caring for the patient. Physical, occupational or speech therapy if the Home Care Agency or hospital provides these services. Page 4 Medical supplies, drugs and medications prescribed by a doctor, but only if these items are covered if you are confined in a hospital or skilled nursing facility. POS 10/01/02 Subject to the approval of NYS Insurance Department Laboratory services provided by or on behalf of the Home Care Agency or hospital; Up to 365 visits in each calendar year. Each visit by a member of a Home Care team is counted as one Home Care visit. Four hours of home health aide service is counted as one Home Care visit. f. Ambulance In-network, medically necessary transportation in an ambulance is covered at 100% after a $50 copayment. There is no out-of-network benefit; you will be responsible for the entire cost. g. Inpatient Mental Health In-network, the Plan pays 100% of covered charges for acute care. Participants must obtain pre-authorization by the Plan’s mental health benefit manager to be eligible for coverage. The Plan’s mental health benefit manager must also coordinate the care that is provided. Out-of-network, the Plan pays 80% of the Schedule of Allowances after the deductible for acute care. Coverage is limited to a combined total of 30 days per member per year whether in-network or out-of network. h. Inpatient Alcohol and Substance Abuse In-network, the Plan pays 100% of covered charges for inpatient detoxification. Outof network, the Plan pays 80% of the Schedule of Allowances for inpatient detoxification after the deductible Coverage is limited to a combined total of 30 days per member per year whether in-network or out-of network. i. Laboratory In-network, the Plan pays 100% of covered charges, without a deductible, for each laboratory examination performed in connection with the diagnosis of an injury or illness at a participating facility. Out-of-network, the Plan pays 80% of the Schedule of Allowances after the deductible, up to a maximum of $100 per participant per year. j. Physicals In-network, after a $10 copayment, the Plan pays 100% of covered charges, without a deductible, for routine physicals. There is no out-of-network benefit; you will be responsible for the entire cost. Page 5 k. Skilled Nursing Facility POS 10/01/02 Subject to the approval of NYS Insurance Department In-network, the Plan pays 100% of covered charges, without a deductible, subject to pre-authorization by the Plan. Out-of network, the plan pays 80% of the Schedule of Allowances after the deductible. Coverage is limited to a combined total of 50 days per member per year whether in-network or out-of network. l. Eye Care In-network, after a $10 copayment, the Plan pays 100% of medically necessary charges. Out-of-network, the Plan pays 80% of the Schedule of Allowances after the deductible for medically necessary eye care. m. Prosthetic Devices In-network, the Plan pays 100% of charges for internal prostheses and postmastectomy prosthetics. Out-of-network, internal prostheses are covered as part of the inpatient hospital benefit. Out-of-network, the Plan pays 80% of the Schedule of Allowances after the deductible for post-mastectomy prosthetics. n. Outpatient Mental Health Treatment In-network, the Plan pays 50% of covered expenses, up to 20 visits per year for outpatient mental health care. Participants must obtain pre-authorization by the Plan’s mental health benefit manager to be eligible for coverage. The Plan’s mental health benefit manager must also coordinate the care that is provided. Out-ofnetwork, the Plan pays 50% of the Schedule of Allowances after the deductible. Coverage is limited to a combined total of 20 visits per member per year whether innetwork or out-of network. o. Outpatient Chemical Abuse or Dependence Treatment In-network, after a $10 copayment, the Plan pays 100% of covered expenses, up to 60 visits per year for outpatient alcohol and substance abuse treatment. Up to 20 of the 60 visits may be used for family therapy. Participants must obtain preauthorization by the Plan’s mental health benefit manager to be eligible for coverage. The Plan’s mental health benefit manager must also coordinate the care that is provided. Out-of network, the Plan pays 80% of the Schedule of Allowances after the deductible for covered services, up to 60 visits per year, 20 of which may be for family therapy. Coverage is limited to a combined total of 60 visits per member per year whether in-network or out-of network. Page 6 p. Physician Surgical Fees POS 10/01/02 Subject to the approval of NYS Insurance Department In-network, the plan pays 100% of covered charges for surgical services provided by a physician, second surgical opinions, and anesthesia services. Out-of-network, the Plan pays 80% of the Schedule of Allowances after the deductible for these services. Breast Reconstruction After a Mastectomy In-network, the plan pays 100% of covered charges for breast reconstruction after a mastectomy including all stages of reconstruction of the breast on which the mastectomy has been performed; and surgery and reconstruction of the other breast to produce a symmetrical appearance. Out-of-network, the Plan pays 80% of the Schedule of Allowances after the deductible for these services. q. Physician Maternity Fees In-network, the plan pays 100% of covered charges for maternity services provided by a physician, except the initial office visit to determine pregnancy requires a $10 copayment. Out-of-network, the Plan pays 80% of the Schedule of Allowances after the deductible for these services. r. Well-Child Care In-network, the plan will cover at 100% of covered charges. Out-of network, but at a Participating Provider (within the broader BCBS network but not in the Point-ofservice network), the Plan pays 100% of the Schedule of Allowances. For nonparticipating providers, the Plan pays 80% of the Schedule of Allowances after the deductible. The following services rendered to a covered dependent from the date of birth through the attainment of nineteen years of age are covered by this benefit: an initial hospital check-up and well-child visits scheduled in accordance with the prevailing clinical standards of a national association of pediatric physicians; at each visit, a medical history, a complete physical examination, developmental assessment, anticipatory guidance, appropriate immunizations and laboratory tests; necessary immunizations for diphtheria, pertussis, tetanus, polio, measles, rubella, mumps, haemophilus influenzae type b and hepatitis b. Page 7 s. Other Covered Services POS 10/01/02 Subject to the approval of NYS Insurance Department In-network, the plan pays 100% with no deductible for covered charges after a $10 co-payment. Out-of-network, the Plan pays 80% of the Schedule of Allowances after the deductible for the covered charges. The following services are covered: (2) Allergy Treatment and Testing (2) Second Cancer Opinion A second medical opinion by an appropriate specialist, including but not limited to a specialist affiliated with a specialty care center for the treatment of cancer. (3) Chiropractic Care Chiropractic care in connection with the detection or correction by manual or mechanical means of structural imbalance, distortion or subluxation in the human body for the purpose of removing nerve interference, and the effects thereof, where such interference is the result of or related to distortion, misalignment or subluxation of or in the vertebral column. Prior authorization is required from the Plan for coverage of out-of-network services. (4) Diabetes The following diabetes equipment and supplies when medically necessary: blood glucose monitors and blood glucose monitors for the legally blind, data management systems, test strips for glucose monitors and visual reading and urine testing strips, insulin, injection aids, cartridges for the legally blind, syringes, insulin pumps and appurtenances thereto, insulin infusion devices, and oral agents for controlling blood sugar. Certain items are subject to prior approval. Diabetes self-management education when medically necessary. Education provided by a certified diabetes nurse educator, certified nutritionist, certified dietitian or registered dietitian may be limited to group settings wherever practicable. Coverage also includes home visits when medically necessary. (5) Diagnostic X-ray Coverage Each laboratory examination and x-ray examination performed in connection with the diagnosis of an injury or illness. (6) Routine Mammogram and Pap Smear The following services: an annual cervical cytology screening for cervical cancer and its precursor states for women aged eighteen and older. The screening shall include an annual pelvic examination, collection and preparation of a Pap smear, and laboratory and diagnostic services provided in connection with examining and evaluating the Pap smear; Page 8 POS 10/01/02 Subject to the approval of NYS Insurance Department Routine mammograms are covered for women with a past history or family history of breast cancer upon the recommendation of a physician. Additional mammograms covered as follows: - One baseline mammogram for women age 35-39 - One mammogram every two years, or more frequently at the request of a physician, for women age 40-49 - Annual mammograms for women age 50 or older These benefits are available as an outpatient or in a physician’s office. (7) Other Services The following health care services when medically necessary: 4. Blood (including transfusion and the cost of whole blood and blood components) Cardiac rehabilitation Chemotherapy Dialysis Hospice Rehabilative therapy (physical, occupational, and speech therapy) - limited to 20 aggregate visits per calendar year Podiatry (when medically necessary only. Routine foot care not covered) Private duty nursing (subject to prior authorization) Radiation therapy Respiratory therapy Pregnancy And Maternity Group health plans and health insurance issuers, under New York State law, must provide maternity care coverage which, other than coverage for perinatal complications, shall include inpatient hospital coverage for the mother and newborn child for at least 48 hours after childbirth for any delivery other than a caesarian section and for at least 96 hours following a caesarian section. Such coverage for maternity care shall include the services of a midwife licensed pursuant to New York State law and affiliated or practicing in conjunction with a facility licensed pursuant to Article 28 of the Public Health law. In accordance with New York State law the Plan is not required to pay for duplicative routine services actually provided by both a licensed midwife and physician. The maternity care coverage shall include parent education, assistance and training in breast or bottle feeding, and the performance of any necessary maternal and newborn clinical assessments. The mother shall have the option to be discharged earlier than the time periods stated earlier in this paragraph. In such case, the inpatient hospital coverage includes one home care visit, which is in addition to, rather than in lieu of, any other home care coverage available in the Plan. The home care visit may be requested any time within 48 hours of the time of delivery (96 hours for a caesarian section) and shall be delivered within 24 hours Page 9 POS 10/01/02 Subject to the approval of NYS Insurance Department after discharge or the mother’s request, whichever is later. Coverage under the maternity benefit also includes the care and treatment for, at a minimum, two prenatal visits and separate coverage for the delivery and postnatal care. B. MEDICAL PLAN EXCLUSIONS The following are not covered expenses under the Medical Plan: Travel expenses Volunteer Ambulance for which there is normally not a charge Cosmetic services and procedures (except for reconstructive surgery when it is incidental to or follows surgery resulting from trauma, infection or other diseases of the involved body part or reconstructive surgery because of congenital disease or anomaly of a covered dependent child which has resulted in a functional defect) Routine physicals and examinations including all laboratory and x-ray charges unless otherwise stated Services or care in connection with toenails (except full removal), corns, calluses; weak, strained or flat feet; fallen arches; instability or imbalance of the foot Marriage or vocational counseling Television, telephone, or personal comfort items Services rendered for bed rest, custodial care or convenience reasons Special clothing, including orthopedic shoes Personal hygiene items Household equipment Special food, diets, and food supplements (except for enteral formulas and modified solid food products) Equipment repairs and adjustments, unless due to a physical change Routine eye examinations, eyeglasses and contact lenses, except following cataract surgery or injuries sustained while covered by the Plan, in which case benefits will be available for the contact lenses or regular lenses exclusive of frames Hearing aids Services covered under the Federal Employer’s Liability Act, Worker’s Compensation Act or similar legislation, or under a No-Fault Insurance Policy Services for which there is no cost to the member Research or experimental procedures including services and equipment unless directed pursuant to external review Acupuncture Hypnosis Costs incurred while under an act-of-war Injuries or illness arising from the commission of a felony Any services or care for which coverage is available in whole or in part under the basic contracts, or riders, if any Services furnished to the covered person before the effective date of their coverage Page 10 POS 10/01/02 Subject to the approval of NYS Insurance Department Charges incurred for treatment on or to the teeth, the nerves or roots of the teeth, gingival tissue, alveolar processes, treatment to the repair or the replacement of a denture or other dental treatment; however, benefits will be payable for the surgical and the anesthesia charges incurred for the removal of impacted teeth, or for such care or treatment due to accidental injury to sound, natural teeth within 12 months of the accident or a congenital disease or anomaly Any deductibles or coinsurance under the Plan Elective abortions Services which are not medically necessary Charges in excess of the Schedule of Allowances. Care or treatment for which payment is made by any local, state, or federal government agency, including Medicare Professional services performed by a member of the covered person’s immediate family Massage Therapy except when deemed to be medically necessary by a physician and performed in the office of a physician or chiropractor. C. SUMMARY OF PRESCRIPTION DRUG BENEFITS a. Prescription Drug Card Plan There are three options for the Prescription Drug Card Plan. The option available to you depends on the terms and conditions of your individual districts. Each of the options described below show the amount you pay for each prescription: Option 1: Retail (up to a 30 day supply): $7.00 (generic drugs) / $15.00 (brand name drugs) copay per prescription Mail Order(up to a 90 day supply) $14.00 (generic drugs) / $30.00 (brand name drugs) copay per prescription Option 2: Retail (up to a 30 day supply): $5.00 (generic drugs) / $10.00 (preferred brand name drugs) / $25.00 (other brand name drugs) copay per prescription Mail Order(up to a 90 day supply) $10.00 (generic drugs) / $20.00 (preferred brand name drugs) / $50.00 (other brand name drugs) copay per prescription Prior authorization is required from the Plan for certain drugs. Some drugs have specific quantity limits. A list of the specific drugs that are subject to these restrictions is available from the plan administrator. Under the Prescription Card Plan, you will receive a separate Prescription Plan ID card from the Prescription Plan Supervisor. Claims for prescription drug copayments cannot be submitted for coverage under the medical plan. Page 11 POS 10/01/02 Subject to the approval of NYS Insurance Department D. PRESCRIPTION DRUG EXCLUSIONS No coverage under the prescription drug benefit will be made for the following: Drugs which do not require a written prescription, except insulin Mechanical devices such as artificial appliances and therapeutic devices Administration or injection of any drug Vitamins, diet supplements, and similar items (except for prenatal vitamins, enteral formulas and modified solid food products) Drugs which are designated by Federal or New York State Law as experimental or investigational unless directed pursuant to external appeal Blood or plasma Drugs dispensed to an enrollee while a hospital patient Drugs dispensed to an enrollee while a patient at a nursing home or institution, if cost of the drug is billed by the nursing home or institution Drugs available under any Federal or State Law including any Worker’s Compensation Act or similar law (except Medicaid) E. KEY TERMS Following are additional words and phrases used in this document with the definition or explanation of the manner in which the term is used for the purposes of this plan. In-Network Services received from or coordinated by your Primary Care Physician. Primary Care Physician The doctor you have selected from the Provider Directory to manage your health care. Your Primary Care Physician will render or coordinate most of your care. Out-of-Network Services received without a referral or from someone other than your Primary Care Physician or authorized specialist Referrals A document, which authorizes you to receive care from a participating physician or other health care provider. A referral is authorized by your Primary Care Physician and sent to you by the insurance company. Schedule of Allowances The Schedule of Allowances is the schedule of amounts that in-network providers have agreed to accept as full payment for their services. Page 12 POS 10/01/02 Subject to the approval of NYS Insurance Department