JOB DESCRIPTION POST: DEPUTY MANAGER HOME: NORTHCROFT LOCATION: BARROWS ROAD, CHEDDAR, SOMERSET. BS27 3BD RESPONSIBLE TO: HOME MANAGER PAY SCALE: £10.68 - £12.52 per hour (£20,826 - £24,414 per annum) WORK PATTERN: FULL TIME HOURS PER WEEK: 37.5 JOB PURPOSE AND OBJECTIVES To ensure that the residents of Northcroft are cared for in accordance with the ethos, policies and practices of Orchard Vale Trust and with current best practice as set out in the Care Standards Act 2008 and other relevant legislation and codes of practice To assist the home manager in providing leadership and support to the staff team to meet the needs of residents and the changing demands of professional care delivery To take overall management responsibility of the care home in the absence of the home manager ACCOUNTABILITY The Deputy Manager will be responsible to the Home Manager. DUTIES AND RESPONSIBILITIES CARE To implement Trust strategies, policies and practices for the care of its residents To assess with the home manager, the needs of each individual resident and to devise care plans, person-centered and end of life plans which meet their needs and aspirations and which will enable them to achieve these goals To provide care and support as necessary to include evening and weekend work To ensure that residents are able to have a presence in both their local and wider communities by providing them with opportunities for work, education and recreational activities To liaise with other relevant professionals when this is outside of your competencies To enable residents to participate in all aspects of their daily lives and to assist them to gain, develop and maintain the necessary skills and competencies to maximize their potential To ensure that each resident is treated with respect and that they are afforded privacy and dignity both within the home and outside it STAFFING To work with the home manager in ensuring staff have clearly defined job descriptions and that they understand their own and each other’s roles and responsibilities and they receive appropriate training To help ensure that the home has an effective and competent staff team with sufficient numbers and complementary skills to meet the residents needs at all times To support and supervise staff in all aspects of their work so that they are confident in the delivery of the service provided to residents via supervision, appraisals, meetings, training and written communication Maintain morale and relationships within the team FINANCE To help implement Orchard Vale Trust’s financial strategies, policies and practices To help the home manager agree an annual budget for the home that is cost effective and meets the assessed needs of residents To help manage the homes budget so that it meets the targets agreed with the home manager and Chief Executive To oversee the distribution of residents’ personal allowances and to ensure that accurate records are kept of their income and expenditure To help prepare cost analyses of the care provided to residents and to update these in the light of changing needs of individuals and the group as a whole ADMINISTRATION To help ensure that information given in confidence by residents and/or their representatives is handled and stored in accordance with the Trust’s written policies and procedures and the Data Protection Act 1998 To help ensure that the homes records are accurately kept and updated in order to comply with the Trust’s policies and practices and current legislation i.e. Care Standards Act 2008, Health & Safety legislation etc. To help ensure that the home’s information technology systems are used in accordance with the Trust’s written policies and procedures and the Data Protection Act 1998. HOME ENVIRONMENT To help ensure that the home provides a safe, clean, well-maintained, and homely environment for the comfort of its residents To help ensure that the residents’ personal space i.e. bedrooms and bathrooms suit their needs and lifestyle and promote independence, choice and privacy To help ensure that the communal spaces complement and supplement residents’ individual rooms ORGANISATIONAL To assist in the development of the aims, strategies, policies and practices of OVT To help prepare reports and attend by invitation the various meetings convened by the Trust to carry out its business To assist in preparing reports and attend Families & Friends of OVT meetings as part of the quality assurance policy of the Trust To support fund raising events held by OVT in accordance with its function as a charitable organization INDIVIDUAL PERFORMANCE REVIEWS To participate in a 12 month appraisal (IPR) to clarify the purpose of the job, revise, and review personal development plans To undertake any training needs identified, either at work or with other agencies To undertake any refresher courses necessary to maintain competence PERSON SPECIFICATION QUALIFICATION/EXPERIENCE QCF Level 5 (or equivalent) in Management of Care (preferred but not essential as long as willing to work towards) QCF Level 3 in Health & Social Care 4/5 years’ experience of working with people with a learning disability 2/3 years’ experience at a supervisory/management level SKILLS/COMPETENCIES Knowledge of the Care Standards Act 2008, Care Act 2014 and other relevant legislation Knowledge of the underpinning values and theory informing current best practice in care Ability to assess residents needs and to devise care plans so that the home meets their current and changing needs and aspirations Ability to organize and manage staff in the effective delivery of the service provided to residents Ability to support, coach and train staff to achieve the competencies required by them to fulfill their duties Ability to communicate effectively with the residents, their families/representatives, staff and management of OVT Ability to manage the home’s budget and plan future expenditure Ability to keep clear, accurate and concise records Ability to prepare and write reports Personal attributes/qualities Commitment to the principles and practice of care for people with learning disabilities Open, inclusive style of interaction with people with learning disabilities Positive outlook Confident approach to dealing with management issues Supportive Energetic A willingness to undertake training