Privileged and Confidential M E M O R A N D U M TO: TSM Industries FROM: Stephen S. Dunham DATE: January 17, 2000 RE: Possible Claim by Michelle Worker You have informed us that Michelle Worker, Project Engineer for Training and Customer Education in San Diego, is unhappy with her employment situation and may have consulted with a lawyer about possible legal action against the Company. You have asked us to review the facts and evaluate the possible claims and defenses. You have also asked for our advice concerning steps TSM should take to improve the diversity of its workforce including, in particular, better representation of women and individuals of color in engineering and management positions. I. Evaluation of Claims and Defenses If Ms. Worker files a claim against TSM, she will likely claim discrimination based on gender for failure to reassign and promote her to a position involving design of enterprise systems. A. Summary of the Facts As we understand the facts, Ms. Worker asked TSM management to reassign and promote her to a position in which she would work closely with specific large customers, such as colleges and universities, to design and implement enterprise systems that would combine technology and personnel to provide integrated security systems to the customer. Mr. Hyhatt, Ms. Worker’s immediate supervisor, told her the job she requested would be difficult for her as a woman, and he made related comments that might be viewed as sexual stereotyping. We understand that Vice President Turner rejected this request for reassignment and, instead, on the recommendation of Mr. Hyhatt, gave Ms. Worker an elevated title and a salary increase to dn-53638 1 Privileged and Confidential continue to perform her existing job. TSM told Ms. Worker that she is uniquely qualified in her current position in which she provides training to TSM engineers and develops training materials for TSM customers. Three months later, TSM assigned two male engineers to positions similar to the one requested by Ms. Worker. B. Categories of Discrimination As a general proposition, a potential plaintiff such as Ms. Worker will consider proceeding under either or both a disparate treatment or disparate impact theory. Disparate treatment is garden variety discrimination based on discriminatory intent. Leaving aside for the moment all of the artificial legal constructs created by the courts, and there are many, the issue is whether in making job assignments TSM treated Ms. Worker differently because she is a woman. As an Asian-American, Ms. Worker could theoretically also allege discrimination under a disparate treatment theory based on race, but, based on what you have told us, there appears to be no factual basis for such a claim. Under adverse or disparate impact analysis, a plaintiff must prove that policies or practices have an adverse impact on a protected class, such as women. The focus of disparate impact analysis is on the effect of an employment policy on a group, not on intentional discrimination against an individual. See Griggs v. Duke Power Co., 401 U.S. 424 (1971). If the plaintiff can establish that a policy has a significantly different impact on women than on men in the appropriate pool of candidates, then the employer has the burden of proving that its practices are job related and “consistent with” business necessity. See 42 U.S.C. § 2000e - 2000(1)(A)(i). If the employer meets this burden, the employee can still succeed if she proves that alternative policies are available that meet the employer’s business needs but do not have an adverse impact. See Albemarle Paper Co. v. Moody, 422 U.S. 405 (1975). Here, it is possible that Ms. Worker will argue that TSM’s subjective criteria for making promotion and assignment decisions have an adverse impact on women and are not required by business necessity. Watson v. Fort Worth Bank & Trust, 487 U.S. 977, 990-91 (1988); Wards Cove 2 dn-53638 Privileged and Confidential Packing Co., Inc. v. Atonio,490 U.S. 642 (1989); Bullington v. United Air Lines, Inc., 186 F.3d 1301 (10th Cir. August 12, 1999); Stender v. Lucky Stores, Inc., 803 F.Supp. 259, 318-21 (N.D. Cal. 1992); Fisher v. Vassar College, 852 F.Supp. 1193, 1225 n. 15 (S.D.N.Y. 1994), rev’d 70 F.3d 1420, 1443 (2d Cir. 1993), amended, 1995 U.S. App. LEXIS 38412, and modified en banc, 114 F.3d 1332 (2d Cir. 1997), cert denied 522 U.S. 1075 (1998). However, there does not appear to be a specific employment practice at which Ms. Worker can take aim. While the 1991 Civil Rights Act allows a plaintiff to try to attack general selection or promotion practices where proof of a particular discriminatory policy is not possible, see 42 U.S.C. § 2000e-2000(B)(i), nevertheless, absent a “particular employment practice” at issue, it will be more difficult for Ms. Worker to establish a prima facie disparate impact case. Also, in view of the causation and statistical problems Ms. Worker will face in a disparate impact case, see Byrnie v. Town of Cromwell Pub. Sch., 1999 U.S. Dist. LEXIS 16625 (D. Conn. October 25, 1999), her stronger, or at least easier, case is probably under a disparate treatment analysis. Therefore, although I expect she would raise both claims in a lawsuit, we will focus on the disparate treatment claim in this memo. Nevertheless, I would advise TSM to undertake an analysis of its various employment practices and policies to see if you might be vulnerable to a disparate impact claim in promotion and other areas and if you should take corrective or preventive action. We would, of course, be happy to undertake such an employment audit for you. C. Disparate Treatment The Supreme Court has announced two separate analytical frameworks for analyzing a disparate treatment case. TSM needs to evaluate Ms. Worker’s possible claims under both the three-part pretext analysis of McDonnell Douglas-Burdine-Hicks and the direct evidence/mixed motive approach set forth in Price Waterhouse v. Hopkins. 3 dn-53638 Privileged and Confidential 1. McDonnell Douglas-Burdine-Hicks Under this highly stylized, some would say artificial, analysis, to state a claim Ms. Worker would need to work through a three part allocation of proof: (a) she must establish a prima facie case of discrimination in TSM’s failure to promote or reassign her, itself a multi-step analysis (see infra); (b) if she can do so, TSM must articulate (not prove) a legitimate, nondiscriminatory reason why it did not promote her; and (c) Ms. Worker must then prove that the non-discriminatory reason is a pretext and that in fact TSM’s actions were motivated by discriminatory animus. See McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973); Texas Dep’t of Community Affairs v. Burdine, 450 U.S. 248 (1981). Ms. Worker must carry the burden of proof on this ultimate issue of intentional discrimination. St. Mary’s Honor Center v. Hicks, 509 U.S. 502 (1993). To establish a prima facie case in a promotion context, the plaintiff must meet a four part test: (1) she belongs to a protected group (which, in fact, can be male or female, white or a person or color, etc.); (2) she applied for and was qualified for the position; (3) despite being qualified, she was rejected; and (4) after rejection, the employer considered other candidates or actually promoted others to the same position. McDonnell Douglas, 411 U.S. at 802. See also Bickerstaff v. Vassar College, 1999 U.S. App. LEXIS 29726 at *7 (2d. Cir. November 12, 1999); Taylor v. Virginia Union University, 193 F.3d 219, 1999 U.S. App. LEXIS 23480 at *20 (4th Cir. September 27, 1999); Tapp v. St. Louis University, 2000 U.S. Dist. LEXIS 12 at *30 (E.D. Mo. January 3, 2000). This tripartite methodology was developed for use in those situations, which predominate, where there is no “direct” evidence of discrimination and the plaintiff must rely on circumstantial evidence. The Supreme Court -- at least an earlier Supreme Court -- wanted to make it relatively easy for a plaintiff in a circumstantial evidence case to meet its initial burden. Thus, the “burden of establishing a prima facie case of disparate treatment is not onerous.” Burdine, 450 U.S. at 253. 4 dn-53638 Privileged and Confidential a) The Facts Here Ms. Worker would probably be able to meet her burden of establishing a prima facie case. She is a woman, sought a promotion, is probably qualified, and was rejected, and men were subsequently named to fill at least similar positions. We might be able to argue that there was never really a position open, and, therefore, there was never an “adverse employment” decision that triggers a disparate treatment analysis. This is a plausible argument, and we would seek to make it, but since men were subsequently given jobs with responsibilities similar to the one sought by Ms. Worker, I would rate our likelihood of success on this issue as poor. Depending on how the facts develop, we may also be able to argue that Ms. Worker cannot meet the fourth element of her prima facie case because the two male engineers promoted were not really comparable. See Cheek v. Peabody Coal Co., 97 F.3d 200, 204 (7th Cir. 1996); but see O’Connor v. Consolidated Coin Caterers Corp., 517 U.S. 308 (1996) (approving a flexible standard for the fourth element). Moving to the next step of the three part McDonnell Douglas analysis, I believe TSM could easily articulate a legitimate discriminatory reason to turn down Ms. Worker’s request for a promotion. I assume that at the time of Ms. Worker’s request, TSM’s planning did not in fact justify the creation of a new position. Further, TSM can certainly argue that it is in the best interests of the company for Ms. Worker to continue to perform her training and customer education function. Ms. Worker does not have a right to change jobs. Even if the new position existed, and even if Ms. Worker is the best qualified person for the new position, if TSM decides she is the best person for her old job and that it is not in the company’s business interests for her to change jobs, for reasons unrelated to her gender, you have the right, I believe, to turn down her request for a change. In other words, TSM’s decision as to Ms. Worker’s highest and best use for the company is a legitimate, non-discriminatory reason. That TSM’s reasons are subjective should not by itself be a problem. See, e.g., EEOC v. Ins. Co. of N. Amer., 49 F.3d 1418 (9th Cir. 1995). 5 dn-53638 Privileged and Confidential Ms. Worker would then need to argue that these reasons -- (1) no need at the time of the denial, and (2) an analysis that Ms. Worker is good at what she does and TSM would be worse off with a change -- were pretexts. Under Hicks, Ms. Worker also has the burden of proving that the real reason for the adverse employment decision was discriminatory animus. In other words, at this point the McDonnell Douglas structured analysis falls away and Ms. Worker needs to persuade the trier of fact of the ultimate fact -- did TSM deny her request for promotion because she is a woman? To meet her burden of persuasion on the issue of intentional discrimination, Ms. Worker will try to prove that the reasons given by TSM for its refusal to promote are false. Probably the worst fact for TSM on this point is that TSM in fact created the position it said it didn’t need just three months after rejecting Ms. Worker’s request. In addition, Ms. Worker will seek to rely on (1) direct evidence of discrimination -- Mr. Hyhatt’s unfortunate “sexual stereotyping” and references to her gender and family (see Greenbaum v. Svenska Handelsbanken, NY, 1999 U.S. District LEXIS 13773 (S.D.N.Y. 1999) regarding relevance of sexual stereotyping); (2) statistics -- the absence of women in management and engineering positions; and (3) comparative information -- she is more qualified than the two men who were subsequently promoted; and, in a related vein, men such as Ms. Worker who are uniquely good at what they do are nevertheless promoted into other positions. In addition, although the use of subjective criteria does not itself prove discrimination, Ms. Worker can point to the subjective nature of promotion decisions as some support for her position. See Eldred v. Consolidated Freightways Corp. of Delaware, 898 F. Supp. 928, 939 (D. Mass. 1995). TSM should seek to rebut these factual arguments by use of a motion for summary judgment to prevent this case from ever going to trial. b) Summary Judgment A critical issue in analyzing Ms. Worker’s possible claim is evaluating whether, if she files, TSM could succeed in dismissing her claim on summary judgment prior to a trial. This is important because it would reduce TSM’s costs and eliminate the risk of a judge or jury sympathetic to Ms. Worker’s claim. Of course, the chances of this happening also affect Ms. 6 dn-53638 Privileged and Confidential Worker’s analysis of whether to file a claim in the first place or to settle early and cheaply if she does file. This issue raises an interesting legal question that is currently before the United States Supreme Court: To survive a motion for summary judgment, must a plaintiff proceeding under McDonnell Douglas create a triable issue of fact only as to whether the employer’s nondiscriminatory reason is a pretext, or must the plaintiff also present additional evidence -- beyond proof of pretext -- that the employer’s motive is discriminatory? See Reeves v. Sanderson Plumbing Products, Inc., 1999 U.S. App. LEXIS 29724 (5th Cir. April 22, 1999), cert. granted 120 S.Ct. 444; 1999 U.S. LEXIS 7400 (November 8, 1999). This has been a hotly contested issue in the courts. Several circuits have required the socalled “pretext plus” burden of proof under which proof of pretext alone may not survive summary judgment. See Woods v. Friction Materials, Inc., 30 F.3d 255 (1st Cir. 1994); Theard v. Glaxo, Inc., 47 F.3d 676 (4th Cir. 1995); Fisher v. Vassar College, 114 F.3d 1332 (2d Cr. 1997), cert. denied 118 S. Ct. 851 (1998) (but see Greenbaum v. Svenska Handelsbanken, NY, 1999 U.S. Dist. LEXIS 13773 (S.D.N.Y. 1999). Other circuits have applied a “pretext-only” standard -- i.e. the plaintiff need only present triable evidence that the employer’s proferred reason for the employment decision is false. See, e.g., Sheridan v. E. I. DuPont de Nemours & Co., 100 F.3d 1061 (3d Cir. 1996) (en banc); Washington v. Garrett, 10 F.3d 1421 (9th Cir. 1994); Combs v. Meadowcraft, 106 F.3d 1519 (11th Cir. 1997). The theory of this lower level of proof is that proof of pretext itself creates a factual inference of discrimination. Indeed, the pretext-only advocates argue, the very purpose of the McDonnell Douglas approach was to create a presumption to help a plaintiff prove discrimination without the need to find other more direct evidence of discrimination, which is, of course, hard to do. As applied here, this issue might play out as follows: Ms. Worker will argue that the fact that TSM “promoted” two men into the same position, which just three months earlier TSM had said was not needed, is sufficient proof of pretext to survive a summary judgment motion under the “pretext only” standard. TSM will argue that even if this is true, there must be more under a 7 dn-53638 Privileged and Confidential pretext-plus approach. Even under this more rigorous standard, Ms. Worker may be able to defeat a summary judgment motion by arguing that Hyhatt’s conversation, use of statistics, and comparison with the two men subsequently promoted establish a triable issue of discriminatory intent. Of course, to analyze this issue further, we would need to see how the facts develop -- for example, Ms. Worker may not be able to develop an admissible statistical study and her qualifications, properly reviewed, may not be as good as the two male hardware engineers. We would have a reasonable shot, however, of arguing that Ms. Worker’s facts do not create a triable issue of discriminatory intent. The Vice President, Page Turner, made the decision not to promote and there is no evidence at all that he acted with discriminatory intent. Further, there is no evidence that Hyhatt’s references to Ms. Worker’s gender affected TSM’s ultimate decision not to create a new position. See Bickerstaff v. Vassar, 1999 U.S. App. LEXIS 29726 (the issue is whether the bias of one decision maker played a “meaningful role in the company’s decision.”) Therefore, if the Supreme Court rules in Reeves that “pretext-plus” is the proper standard, as I predict it will, we have some chance of dismissing any McDonnell Douglas claim Ms. Worker may file without having to go through an expensive and potentially dangerous trial. This, in turn, should discourage Ms. Worker from proceeding at all or, if she does proceed, it may give us an opportunity to settle with her on a reasonable, low-cost basis. 2. Price Waterhouse and Mixed (or Dual) Motives Given the difficulties Ms. Worker may have presenting a triable case under McDonnell Douglas, I expect she will try to take advantage of the somewhat more flexible and easier standard set forth in Price Waterhouse v. Hopkins, 490 U.S. 228, 241-42 (1989), and further clarified in the Civil Rights Act of 1991. See, e.g., 42 U.S.C. §§ 2000e-2(m); 2000e-5(g)(2)(B). Under this mixed-motive or dual motive analysis, if a plaintiff can establish with direct evidence that an illegitimate factor, such as sex, was a “motivating factor” in the employment decision, then the burden shifts to the employer to prove (this is a burden of proof, not simply of presentation) that “even if it had not taken [sex] into account, it would have come to the same 8 dn-53638 Privileged and Confidential decision . . .” based on legitimate, non-discriminatory reasons. Id. at 242, 244; see also 42 U.S.C. § 2000e-2 (modifying the Price Waterhouse standard). And even then, under the 1991 Act, the employee may be entitled to equitable relief if she can prove that sex played some role in the decision. See generally Fernandes v. Costa Brothers Masonry, Inc., 1999 U.S. App. LEXIS 34283 (1st Cir. December 29, 1999). To prevent the mixed motive/burden shifting analysis of Price Waterhouse from swallowing up the whole McDonnell Douglas analysis, the Supreme Court (or at least Justice O’Connor in the concurring opinion) held that the rule announced in Price Waterhouse -- which, unlike McDonnell Douglas, shifts the burden of proof to the defendant -- can be used by a plaintiff only if there is “direct evidence” of discrimination. Id. at 177 (O’Connor, J., concurring) (“What is required [for mixed-motive analysis] is . . . direct evidence that decisionmakers placed substantial negative reliance on an illegitimate criterion in reaching their decisions.” Id. at 275 (emphasis added). The issue, then, is what kind and quantity of “direct” evidence is required to transform a case from a McDonnell Douglas pretext analysis to a Price Waterhouse mixed motive analysis. Justice O’Conner provided some insight into how to resolve this issue by stating that stray comments such as “statements by nondecisionmakers, or statements by decisionmakers unrelated to the decisional process itself” do not count. Id. at 277. Numerous lower courts have tried to define the “direct” evidence required by Price Waterhouse. A recent Court of Appeals opinion reviewed all of these cases and discerned three “schools of thought.” Fernandes v. Costa Brothers Masonry, Inc., 199 U.S. App. LEXIS 34283: a. The “classic position” defines “direct” evidence as “evidence which, if believed, suffices to prove the fact of discriminatory animus without reference, presumption or other evidence.” Id. See Shorter v. ICG Holdings, Inc., 188 F.3d 1204, 1207 (10th Cir. 1999); Haas v. Advo Sys., Inc., 168 F.3d 732, 734 n. 2 (5th Cir. 1999). b. The “animus plus” position defines “direct” evidence as “evidence, both direct and circumstantial, of conduct or statements that (1) reflect directly the alleged discriminatory 9 dn-53638 Privileged and Confidential animus, and (2) bear squarely on the contested employment decision.” Fernandes. See Taylor, 193 F.3d at 232. See also Lambert v. Ackerley, 180 F.3d 997, 1008-09 (9th Cir. 1999) (en banc). The Third Circuit has also followed this approach, but now may change. See Hankins v. City of Philadelphia, 189 F.3d 353 (3d. Cir. 1999), rehearing en banc granted, opinion vacated, 188 F.3d 217 (3d Cir. 1999). c. The “animus” position requires only that the “direct” evidence be tied to the alleged discriminatory intent and need not relate to the employment decision at issue. See Lightfoot v. Union Carbide Corp., 110 F.3d 898, 913 (2d Cir. 1997); Kerns v. Capital Graphics, Inc., 178 F.3d 1011, 1017-18 (8th Cir. 1999). The First Circuit, according to Fernandes, has not decided the issue. See Ayala-Gerena v. Bristol Myers-Squibb, 95 F.3d 86, 95-96 (1st Cir. 1996). a) The Facts Here. Ms. Worker will argue that her conversation with Hyhatt constitutes “direct” evidence of discrimination and that she is thus entitled to a Price Waterhouse instruction that will shift the burden of proof to TSM. It is possible that Hyhatt’s references to Ms. Worker’s gender would constitute direct evidence of discriminatory intent under any of the definitions because they reflect his apparent belief that the reason she should not take -- and arguably therefore should not be offered -- another position is because she is a woman. This bears directly on discriminatory intent and on the specific employment decision at issue. We will try to negate this argument with three lines of related factual defenses. First, this evidence bears on Hyhatt’s intent, but not Turner’s or anyone else’s at the Company, so it is arguably a “stray” comment that does not meet the “classic” or “animus plus” tests since it does not relate directly to the actual decision at issue. Second, we need to distinguish the decision not to create a new position from the decision to promote Ms. Worker to Project Engineer. The former is the alleged “adverse” decision, but there is no direct evidence that the decision, as reported by Turner, that TSM “cannot justify at this time creating the position you request,” was motivated by anything except sound business reasons. Third, even if there is sufficient direct evidence to get to a jury with a Price Waterhouse instruction, still TSM should be able to argue 10 dn-53638 Privileged and Confidential as a matter of fact that it made the decision at issue not because it did not want to give Ms. Worker a new position or a promotion but because it affirmatively wanted her doing what she was doing. In other words, TSM may well be able to meet its burden of proving that it would have turned Ms. Worker down for the new position even without Hyhatt’s recommendation and therefore his conversation with Ms. Worker is effectively irrelevant. II. Steps to Improve Diversity in Management TSM faces a problem in the diversity of its workforce. There are no women in management and Ms. Worker herself is the most senior woman engineer in the company. Even if TSM successfully defends against a claim by Ms. Worker, it should move quickly and effectively to develop better diversity in its management and engineering ranks. There are several reasons why TSM needs to improve its diversity. First, some of the facts that will cause problems if Ms. Worker brings a claim are systemic facts and will help support claims by others in the future. These facts include the absence of women in key positions and the apparent sexual stereotyping by at least one TSM manager. These are relevant facts in Title VII litigation without regard to the circumstances of an individual plaintiff. See, e.g., Feder v. Bristol-Myers Squibb Co., 33 F. Supp. 2d 319 (S.D.N.Y. 1999) (deciding against plaintiff on most claims, but describing the case as a “so-called ‘glass ceiling’ case,” at 321, and discussing issues of sexual stereotyping and corporate organization). Further, steps taken by TSM to improve its diversity should help it defend against individual claims in the future. Second, TSM may face a federal audit of its employment practices. Assuming that TSM is a federal contractor subject to the jurisdiction of the OFCCP, it faces the possibility of a “Corporate Review” or “glass ceiling” review. These reviews are based on the earlier work of the Glass Ceiling Initiative. See U.S.D.O.L., A Report on the Glass Ceiling Initiative (1991). They focus on management level jobs “where there is a marked decline in the participation of minorities [and] women.” Fed. Cont. Compliance Manual Ch. 5. At present, TSM would be vulnerable to federal penalties, including disbarment from federal contracts. 11 dn-53638 Privileged and Confidential Third, TSM may find that certain of its customers, including the colleges and universities to which it seeks to sell its large enterprise security systems, may object to doing business with TSM because of its lack of diversity in management and engineering positions. So what should TSM do? This is a subject for another day, but, briefly, TSM should consider the following: a. Develop and present “diversity training programs” that educate management employees on issues of discrimination, sexual stereotyping and diversity. b. Review promotion practices and job descriptions to be sure there is as much objectivity in decision making as is possible consistent with business needs. c. Review all mid-level managers and engineers, including but not limited to women and minorities, to try to identify candidates for promotion and advancement. TSM needs to develop senior women and minority role models in management and engineering positions. d. Develop and implement an understanding at the highest levels within the company that good client service and customer relations requires TSM to promote the best people into key positions. TSM should recognize and acknowledge that a management and engineering work force that does not reflect reasonable diversity does not contain or attract the best people. 12 dn-53638