Unit 7 – Practice 1
Nam Viet Co.
50 Truong Chinh street, Hanoi, Vietnam
Slide 22-24/10/2012
Your ref: Sh/Mi
Our ref: HD107/05
10 January 20_
Pyramid Co.
235 High Streets
Singapore 20073
Dear Mr Green
Re: Contract No. HD107/05
We are writing with reference to the above contract (contract No. HD107/05) covering a
purchase of 1,000 sets of mirrors packed in one container, which arrived at Haiphong port on 5
January.
(We received the consignment of 1,000 sets of mirrors packed in one container under/ against
the contract which arrived at Haiphong port on 5 January.
We are writing to complain about the consignment of...)
However, on unpacking the container under the supervision of the Customs and the local
Vinacontrol's representatives, it was found that out of 100 cartons, 20 had/ contained broken
goods, estimated at about 15% of the contract value, equivalent to US$2,500.00/ an
equivalence of US$2,500.00.
We proceeded to have a Survey Report made and it confirmed our findings that this problem
arose in transit/during transportation and resulted from substandard/poor package which
are not suitable for fragile goods and not in conformity with our packing instructions sent to
you in advance/before the shipment.
On the strength/basis of the Survey Report, we would like to make/lodge/register a claim for
US$2,650.00, in which damages/compensation for the damage make/makes up US$2,500.00
and inspection fee US$150.00
{or:
… we would like to lodge/register our claim as follows:
+ Damages
:
+ Inspection fee :
Total claim
US$2,500.00
US$150.00 .
US$2,650.00
}
Would you please pay the above sum by T/T to our account at Vietinbank on account No….
stated in the contract?
We highly appreciate your due/proper attention given to the packaging of the next orders
contain fragile items.
We look forward to your early settlement for this claim.
Yours sincerely
(Signed)
Nguyen Phuong
Director
Enc: Documents required for the claim.