Managing the Technology Evaluation Process 1 Managing the Technology Evaluation Process Yiche Grace Chen, Department of Business Administration, Yuan-Ze University, Taoyuan, Taiwan, R.O.C. Yan-Ru Li, Graduate School of Management, Yuan-Ze University, Taoyuan, Taiwan, R.O.C. Abstract: Technology evaluation is a very important task that has provided the core information of high-tech investments and R&D decision-makings, of which technology valuation is one of these important procedures. Unfortunately, many people today think of these technology valuation methods as an art for managers and more so for their decision processes. This paper is designed to help bridge the gap by exploring both the content and context of technology valuation. This paper makes technology valuation easily understandable by developing a technology evaluation framework, a hybrid valuation formula, and a strategic value space. These tools are straightforwardly developed into software so as to help executives improve their decision quality. Our results make clear managers’ roles and responsibilities in designing such a process underlying the various valuation methods of different contexts and different strategic options. Managing the Technology Evaluation Process 2 Introduction - Toward technology valuation management Technology valuation is viewed as an important mechanism for research and development which helps many critical decisions making. The bestselling “Rembrandts in the Attic” from Rivette & Kline (1999) provides profuse cases such as Intel, Microsoft, Lucent, Xerox, IBM, VIA, etc. to reveal the ambitions of intellectual property being an important value driver in M&A, strategic alliances, and technology transfer. Nowadays, there is a greater emphasis on intangible assets. The economy relies on intangible assets that can be divided into such areas as: 1. technology-related (e.g., engineering drawings); 2. customer-related (e.g., customer lists); 3. contract-related (e.g., favorable supplier contracts); 4. data processing-related (e.g., computer software); 5. human capital-related (e.g., a trained and assembled workforce); 6. marketing-related (e.g., trademarks and trade names); 7. location-related (e.g., leasehold interests); 8. goodwill-related (e.g., going concern value) (Reilly, 1996). However, current financial statements provide very little information about these assets. Even worse, much of this information that is provided is partial, inconsistent, and confusing, leading to significant costs to companies, to investors, and to society as a whole (Lev, 2003) . Among various kinds of valuation tools which are applied in figuring technological values, a basic common question is how to present the technological values while applying different strategies. The terms used in the literature describing technology valuation are rather confusing and raise some ambiguities such as valuation, evaluation, assessment, pricing, and price. Therefore, we clarify these terms and further set up a new technology evaluation framework which contains technology assessment, technology valuation, technology pricing, and technology prices. We understand the process of selecting a valuation tool which is not only an art, but also needs more reason at the beginning so that we are able to organize several valuation ideas into a hybrid valuation formula. We suggest that managers should clearly comprehend the strategic value space, which enhances further the entire consideration. There is no perfect golden guide rule in technology valuation, but as long as current research helps solve some problems in explaining and creating value, then it is contributable. Valuation, Pricing, and Price Conventional financial assessors usually confuse us with valuation and price such as option pricing being a value number or a pricing number. The duty of technology valuation is to determine the maximum economic gains through using information effectively and with a series of more reasonable methods. In other words, it enables a buyer or seller to benefit by fully utilizing information. In monopoly and oligopoly Managing the Technology Evaluation Process 3 markets, a technological price is set up by bargaining power; that is, the advantageous position helps a buyer or seller to get more rent. The other condition is that buyers or sellers will raise an different acceptable price area after the initial screening process; if this is not the case, then buyers or sellers will choose to leave (Razgaitis, 2003). The valuation process provides the reasonable value space and pricing process provides the numeral range of final negotiation. Therefore, we can get a clear responsibility of valuation as providing a faithful value interval while fully utilizing information for decision makers. Developing a Technology Evaluation Framework Technology valuation is a confusing vocabulary in different parts of the literature. We develop a new schema for clarifying the content and scope, and we propose the operational definitions as follows: 1. 2. 3. 4. Technology assessment: Jural investigation of technical data, the screening and audited process of technical content. Technology valuation: The technical valuation is appraised by buyers or sellers for its true worth. Technology pricing: The technical buyers or sellers make an acceptable price range before negotiation, and the price which buyers receive will not exceed the economic benefit; the cost which sellers make will not lower the licensing cost. Technology price: The amount the technical buyers or sellers accept after negotiation is usually a license fee and royalties, etc. Accountants and lawyers are the pioneers in the investment of practice. They focus on some topics of technical rights, and financial and tax plans, and then provide a report to the insiders of a corporation. The R&D department must play the role of screening in advance and then join with the sales and marketing department which may propose a proper technology commercializing schedule and market report. The financial department then provides the debit and credit plan. In the technology-pricing phase, these situations that the enterprise faces can determine a technology price’s range after the technology–valuation stage. The technology pricing can provide a more informative basement for negotiated preparedness in the technology-price stage. Managing the Technology Evaluation Process 4 Technology Assessment Technology Valuation Technology Pricing Technology Price Technology Evaluation Framework Participants Consulting Firm -Consultants -Attorneys -Accountants Enterprise -Management Div. -R&D Div. -Marketing Div. -Sales Div. -Financial Div. Figure 1. Technology evaluation framework Hybrid valuation formula Risk and uncertainty in the technology valuation Technology valuation exists under conditions of risk and uncertainty. The two terms are not the same at least in our regards. Uncertainty refers to the variability of decision, and risk refers to the variability of outcomes. Therefore, uncertainty, which can be partially reduced in a detailed plan, is our unclear strategy, and risk, which can be partially limited by history or experience, is the unknown return. We can solve both the uncertainty and risk by different techniques such as a simulation, a decision tree, and/or an option. It seems that an option is not the best solution, but is still useful under the situation for both risk and uncertainty. From the viewpoint of strategy, our primary interest is not the technicalities of a valuation, but how can we use the financial tool to show the value. If the situation of an outcome has no risk and the decision is uncertain, then using an option to express the value is not appropriate under that situation. Even if this is not so, a person using an option alone must understand the basic assumption that is "more risk, more valuable". Managing the Technology Evaluation Process 5 Risk Lower Uncertainty Lower DCF Higher Simulation Decision Tree Option Higher Figure 2. Determining your valuation techniques Reasonable structure of a valuation formula Before beginning negotiations, an owner should develop a moderately sophisticated financial model of his/her pricing objectives and financial assumptions for the product or technology (Abbott, 2003). Technology evaluation does not have a specific method to fit the various demand, and so there is a considerably amount of crucial work that obviously explains the reason for selecting financial tools and using many types for comparisons. Value is an easily confusing word sometimes, and thus we assume that the value is from a cost perspective: income perspective plus the option perspective. This definition avoids vagueness as much as possible and is more reasonable in reality. Total Value = Cost perspective + Income perspective + Option perspective. Technology sometimes can reduce the production cost and sometimes can reduce the time to market. Thus, the consideration of cost is very different, depending upon the case. The determinant of income of technology is also on a case by case. The three perspectives are the basic considerations to value a technology. Table 1. Comparison of three perspectives Perspective Cost perspective Data input Historical cost Replacement cost Income (profit) perspective Historical income Similar information of Option perspective Acquiring cost Forecasted income Managing the Technology Evaluation Process 6 (include the cost of the learning curve) Cost reduction Analytical approach Example Risk uncertainty Bottleneck and Low Underestimate income Forecasted income Risk (the most important variable) 25% royalty rule Multiple method Investment method Medium B-S option pricing Not easy to get data return High reliable Overestimate As for selecting valuation techniques, it is also important to know the decision logic of a business. For example, smaller businesses tend to get quicker financial returns after all, they do not have enough funds to take on higher risk usually. Therefore, a new venture tends to use the viewpoint of an option to bear higher risk. A different perspective and potential value are shown as in Figure 3. Higher Option perspective Value Income perspective Cost perspective Lower Lower Risk Higher Figure 3. Different perspectives between risk and value Expanding the drive of value The basic ideas of a hybrid valuation model What we are evaluating is not only the technology itself, but also the scenario choice. Basically, the value of technology is the summation of self-development, licensing, outright sell, and a future strategic option. We introduce the brief idea as follows: V PV LV SV FV . Considering that the rights of manufacturing and sale will vanish after selling out the Managing the Technology Evaluation Process 7 technology, there only exist herein two basic formulae as follows: V SV V PV LV FV . Variable illustration V: The value of technology PV: Technology will be utilized and transferred by oneself into products, manufacturing procedures, or services, and bring about economic value. LV: Licensing and transferring to others are done so as to bring about cash flow or to exchange for other valuable assets. SV: The value is derived from an outright sell. FV: Tactic value: Although not exploited now, it still has a tactic value or can bring some utility value in the future. Most outright sell and licensing of technology belong to a mutually exclusive situation. One can consider that the value under the situation of an outright sell will not contain licensing anymore. Regarding the patent, it is a kind of a right for selling and production, and the sale of a patent means the disappearance of a licensing fee. SV Max( S i ) - SC i . Variable illustration SC: The cost of technology outright sell. If we just consider the technological exploitation by oneself, then the consideration is the value of the technological portfolio. For instance, silicon-IP can be applied in many kinds of diverse fields and its technological value also equals the sum of m kinds of applied value within n types of different fields. n PV i 1 m (P j 1 ij PCij ) Variable illustration PC: The cost of exploitation by oneself. Under the situation of technology licensing, the technological value depends upon the combination of different licensing portfolios. The basic concept is that: n LV ( Li LCi ) i 1 Variable illustration LC: The cost of technology licensing Managing the Technology Evaluation Process 8 Technology still cannot be exploited now, but nonetheless has the tactic value or can bring some utility value in the future. The basic concept is: n V ( Fi FCi ) i i 1 . Variable illustration FC: The cost of technology application in the future. Showing strategic value space Technology is not judged by its existence alone, nor is its mere existence a sufficient condition for its successful usage. Technology, by itself, is useless, until and unless it is used and assessed by its user (Geisler, 1999). The following example is the silicon-IP that one company owns. If it wants to clearly realize the value of the silicon-IP, then it can be displayed through the space of a strategic value. Under each path of strategy, one should clearly assume the frame of reference. Figure 4. Strategic value space Cooperation in the evaluation process From the preceding concepts, the framework of a technology evaluation is divided into processes of technology-assessment, technology-valuation, technology-pricing, and technology-price. The sources of value include risk and uncertainty. The main Managing the Technology Evaluation Process 9 drive of technology worth is derived from the technology strategy. The professional staffs that join in on the plans must have a great interaction and communication within the system. Particularly, these staffs must keep watch for some sensitive numbers, clearly apply and be reminded of the hypothesis and assumption, and usually look out for situations of the selection and decision of tools. The development of a multi-user interface The price is the outcome of negotiation in technology-evaluation, unless the mark of trade has the rules established by usage, or buyers or sellers reveal information. Otherwise, it is hard to say that the price is unnecessary for owning adequate information for a conjecture on the final number. The practical decisions are very hard to be reasonable, especially within a complex technological environment. Therefore, the main function of the framework of technology evaluation is to build up a standardization of operation procedures. Second, one must proceed with a systematization of deliberation and decision. Third, realizing a dynamic competition game should possibly happen. It is important to understand the needs of both sides (buyer and seller) in the transaction process. Buyers or sellers insidiously reveal more useful information, especially in an incomplete market transaction. In general, technology can be licensed, sold, engaged in counters of joint ventures and strategic alliances, and also developed by oneself. If an enterprise does not have a clear technology strategy and IPR strategy, then technology will be submerged by inertia and turn into a cost. On the other hand, if one can flexibly use technology, then IPR will be an asset with creative benefit. Thus, different business strategies affect the value of technology. In a dynamic game, sellers can better control the surplus of a consumer. Managing the Technology Evaluation Process 10 Figure 5. Developing a multi-interface software Conclusion Technology evaluation is clearly valuable in the initiating and running of a technology business. For the evaluation of risk, uncertain technology is a highly-complicated endeavor, not only compounded by very little information, but also by a lack of proper decision tools. To achieve this end, we cannot expect one single tool is able to solve all problems. The key for reducing risk and uncertainty is not only the method of valuation, but also the payment in the technology-price stage. All we can do is that, in the process of valuation, we can really reveal the value and be engaged in the calculation by even a reasonable structure. It is not only realistic, but also numerical problems can be dealt with in the technology-valuation stage. The assessment of an early-stage, intangible- Managing the Technology Evaluation Process 11 based technology is a high-risk endeavor, complicated by the fact that typically there is very little information on which to base an analysis. The complexity of this evaluation problem is further compounded by a lack of decision tools specifically intended for this calculation stage. In this paper we propose the technology evaluation framework to illustrate and clarify the basic evaluation concepts by four stages (assessment, valuation, pricing, and price) and show a hybrid valuation formula that we use. We also improve our uncertainty and risk further by a strategic value space and valuation technique. Acknowledgement This paper presents the result of work conducted on a project sponsored by the National Science Council, Taiwan. We also thank the support of LearningTech, which is one of Taiwan's leading software companies that provide a full range of patent analysis products and suggestions. Managing the Technology Evaluation Process 12 Reference Andonian, J.K. (1991). New method to determine royalty rates. Les Nouvelles, June, 58-60. Boer, F.P. (1998). Traps, pitfalls and snares in the valuation of technology. Research Technology Management, 41(5), 45-54. Boer, F.P. (2000). Valuation of technology using "Real Options". Research Technology Management, 43(4), 26-30. Boer, F.P. (2003). Risk-adjusted valuation of R&D projects. Research Technology Management, 46(5), 50-58. Carter, R. and Edwards, D. (2001). Financial analysis extends management of R&D. Research Technology Management, 44(5), 47-57. Razgatis, R. (2003). 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