Job Description
Job title:
Department/School:
Reporting to:
Grade:
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Recruitment and Staff Engagement Co-ordinator
(Accommodation & Hospitality Services)
Accommodation & Hospitality Services
Deputy HR Manager (Human Resources)
5
University of Bath
Job purpose
The Recruitment and Staff Engagement Co-ordinator supports and co-ordinates valueadding Human Resources activities including recruitment, training, Investors in People
activities and relevant projects/activities for the A&HS Department, ensuring the
department develops and positively engages its team and standards to deliver
organisational objectives, including:
1. To ensure the delivery of an effective and efficient recruitment and selection
service in accordance with University policy
2. Working closely with the Deputy HR Manager and central Human Resources
Team to ensure that the department’s objectives and HR activities are consistent
with the University’s Human Resources Strategy, including Equal Opportunities
and Diversity
3. Co-ordinate and facilitate the standards specified in Investors in People
4. Support in producing the departmental training plan and associated training course
co-ordination and administration
5. Support and co-ordinate value-adding Human Resources and general activities
and projects to support in the positive engagement of the A&HS team
6. Co-ordinate, maintain and continuously improve the departmental reward and
recognition schemes
7. Collect, maintain and report on employee information
Main duties and responsibilities
The post holder will work under the direction of the Deputy HR Manager to support the
A&HS Department to provide value adding human resources interventions to support
the department in achieving its objectives and positively engage the team:
1
2
3
To ensure all vacancies are advertised and selected for in accordance with the
University’s policies and procedures, liaising with managers and central Human
Resources to ensure the recruitment and retention of suitable staff, ensuring
consistency of approach and equality of opportunity.
This includes assisting departmental managers and team leaders in resource
and recruitment planning including the compilation of job descriptions,
recruitment methods, sourcing best medium for advertising, processing
applications through the electronic recruitment system, assisting in scheduling
interviews, training managers in relevant processes/systems and liaising with
Human Resources to advise outcome of selection process.
To co-ordinate the departmental staff induction programme, including delivering
and developing relevant induction programme sections.
Co-ordinate action plans in collaboration with departmental managers to
Main duties and responsibilities
achieve and maintain Investors in People accreditation.
4
In consultation with the Deputy HR Manager, senior team and Staff
Development Department, support in producing the annual costed training plan
that is consistent with the department’s business objectives, training
requirements and Staff Development’s objectives.
This includes monitoring programmes within the plan, logging course
attendance, maintaining external contracts, researching and sourcing training
providers and supporting the design, delivery and co-ordination of internal run
training courses as required.
5
Under the direction of the Deputy HR Manager, to co-ordinate, support and
deliver Human Resources and other related projects and initiatives to support in
the positive engagement of the A&HS team.
This involves effectively maintaining communication, consultation and feedback
mechanisms with managers and staff to ensure that they are involved in HR
matters affecting them and the future development of the department. This will
include regular visits to teams in the different outlets/areas and attendance at
departmental team meetings, and maintaining and developing current
communication channels.
6
Produce monthly briefings for departmental managers and team leaders to
provide key information in relation to recruitment, absenteeism, training,
appraisal and key policies and procedures relevant to Human Resources.
This includes maintaining and producing employee and employment
information through both manual records and computerised systems, ensuring
information is analysed and monitored as required.
7
Responsibility for administering ordering processes and raising goods for order
via the finance system, including ordering, monitoring and reviewing/updating
staff uniform, and monitoring spend within the departmental HR budget.
8
Co-ordinate the Staff Rep Forum including setting meeting dates, inviting
representatives, booking venues, producing agendas, taking and circulating
accurate minutes and agreed actions and following through to deliver own
actions.
Ensuring reps effectively contribute and have involvement in key areas affecting
their teams and that their roles and achievements are communicated with the
wider team.
9
Responsibility for administering and co-ordinating the departmental reward and
recognition schemes: the annual Recognising Excellence Scheme, the annual
Outstanding Contribution Scheme and the quarterly STAR Award Scheme.
This includes effectively promoting the schemes, the relevant processes and
communicating results to all colleagues within the department.
10
To provide support to the Student Accommodation Welfare & Support
Coordinator in the recruitment of Resident Tutors.
11
To provide support to the HR Resources Business Partner, Deputy HR
Manager and HR Adviser, including producing confidential letters, compiling
reports and note-taking at meetings.
From time to time you may be asked to assist in the facilitation of CPD activities. This
will form part of your substantive role and you will not receive additional payment for
these activities.
You will from time to time be required to undertake other duties of a similar nature as
reasonably required by your line manager.
Person Specification
Criteria
Qualifications and training
Educated to GCSE or equivalent qualification or experience in
English Language and Mathematics (underpinning the
numeracy and communication / literacy requirements below)
Degree or equivalent
Certificate in Personnel Practice or Certificate in Training
Practice or recognised professional training qualification
Knowledge and experience
Successful track record of achieving and delivering results in
a large and diverse organisation, including demonstrable
knowledge of effective recruitment and selection and training
activities
Demonstrable understanding of the importance of supporting
organisations in the motivation and positive engagement of
colleagues
Aware of the impact of their work and the requirements of
following the University’s policies and employment law
Proven experience of co-ordinating successful organisational
projects
Experience of working within the hospitality industry
Skills
Computer literate with experience of internet applications,
email, MS Word, Excel and PowerPoint
Effective communication skills - highly developed oral and
written communication skills. Good presentation skills and
ability to prepare clear and concise reports
Effective organisational skills – able to organise own work
effectively and within a team to meet all required deadlines
Effective interpersonal skills - ability to influence others and
manage projects that will result in positive change and provide
information to a wide range of staff and external parties
Effective customer service skills – able to understand and
meet the requirements of internal and external customers
Able to manage pressure effectively and cope with periods of
peak demand
Results-orientated, demonstrates commitment and ability to
work on own initiative to meet deadlines and objectives, with
the ability to plan and manage own workload
Effective numeracy and analytical skills
Attributes
Keen interest in and understanding of human resource
management, particularly recruitment and
training/development activity
Committed to good customer service, HR best practice and
providing the best possible experience for all of our staff. The
ability to anticipate, recognise and meet customer needs and
proactively suggest and implement improvements
Confidence and enthusiasm to regularly meet managers/staff
and visit outlets in order to proactively suggest and work on
initiatives and improve processes to deliver benefits to the
operation and team
An effective problem solving approach
Essential Desirable
X
X
X
X
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X
X
X
X
X
X
X
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X
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Criteria
Build and develop excellent working relationships with
colleagues and staff at all levels
Demonstrate initiative and ability to positively engage with and
influence various stakeholders
Ability to effectively work and contribute as part of a team
Maintain discretion at all times
Seeks ways to continuously improve and learn
Essential Desirable
X
X
X
X